ado's in Lancaster

Where is my order please im starving

best fried chicken with chips in lancaster, but kebab was soaked in marinade, very watery

usually really happy with food but they put wrong sauce all over kebab which was a bit disappointing. all other food was top quality as always though

no order yet still on way cheers

Chips were floppy and soggy. custom pizza had wrong toppings

kebab had salad when ordered without due to dietry issues

Every time I’ve ordered form here it’s been late and when you call to ask where you’re order is you get fobbed off, won’t be ordering again they’ve lost a loyal customer

Always good food but took 2 hours and 10 minutes to arrive this time, disappointed 😞

Ordered piri piri chicken burger but burger came without the piri piri sauce. Delivery was 30 minutes late, but as always the food that was correct was delicious!

The kebab was tiny and the pitta was whole meal. The pizza was paper thin. Not worth the money or the wait

Shocking some of the order was missing they said they would send it out and it would be 20mins well over an hour later and the food still hasn’t arrived! Won’t be ordering again

lovely food just forgot my drink bottle and couldn't get threw on phone to let you know.

Our food was an hour late and was only just warm, very disappointed ☹️

Never again. Always freakin late. Never had anything from them that arrived on time

Food was poor, order was wrong no salad to much sauce but after an hour of waiting i wasn’t going to complain as too hungry at that point. Don’t think I’ll order again.

brilliant delivery time, enjoyed both pizzas and nuggets were well cooked and chicken was good. chips however were soggy with the munch box, went cold after 5 minutes and not enjoyable

Food was delivered over an hour late. When rang the restaurant after 45 minutes was told it was only just being made. Was lukewarm when food arrived. Would not be having again.

love the food although wasn't the best tonight but everytine I order it's late . that needs sorting out it's never on Time and hours late.

order said to take 60 minutes, arrived after 80, chips were soggy and barely warm, Nuggets weren't hot either

order food at 7.45 and received it 2hrs and 5 mins later. absolutely abysmal delivery service and I won't be ordering again. totally unacceptable and staff on phone didn't care about how long it took.

Nice food but over an hour late

Food was late which isn’t a problem if it turns up nice which it did not. Pizza was cold and the mix donnor was spicy. Not really happy

Always enjoy eating from here can’t fault it at all. Although I live a bit away from the shop they always keep me well informed about any delivery times changing and the food is always warm. Live the staff and love the food again

food was gorgeous as always and the person I spoke to on the phone when I needed help was extremely lovely & helpful. thank you so much!

Ados pizzas are always scrumptious we absolutely love them. Our delivery driver arrived and phoned us but stupidly I had put my phone on silent but he waited about 20minutes and kept on phoning and I eventually rea, he definitely deserves driver of the month from us. We will never go anywhere else

The food were left on the floor outside of our flat, Which I didn’t like at all. But the quality of food is delicious and the best. Next time please let the drives know not to leave the food on a road, because that’s not very pleasant. Thank you!

Food took three hours to arrive and was awful!

I ordered my order at 1759 it is now 2025 snd it still hasnt arrived , we rung the shop they where abusive and said its on its way , they said it would arrive at 1930 at the latest 2025 and still not here

Didn’t turn up had to re order food

Food wasn’t the best, for the price you expect something nicer!

Food came early, hot and tasted great!!

My pizza was left on doorstep and cold

Amazing as always good service food hot and tasty

Over 2 hours for food to arrive, which was cold and poor quality when it eventually did arrive.

Great customer service. Food tasty.

Been waiting 2 hours for food. Shop doesn’t answer phone. Abysmal when the takeaway is 20 mins away from my house!!!

Excellent value for money, affordable and yummy.

Food was lovely, thank you guys!!

didn’t get my order (even though it was marked as delivered) and cannot contact them to get my refund as it just keeps saying ‘user is busy’.

I found a Sharpe plastic object in my mixed kebab I could of seriously injured myself

order hasnt arrived waited hours and won't answer phone

Waited over 3 hours for food not happy

AMAZING FOOD AND SERVICE, arrived sooner than expected which is great as I was extremely hungry, Thank You

was hour n half late , then also was missing items on top too would not order if you got kids as we ordered at 7.15pm and didn't arrive till 10.05pm

Excellent as always, thank you! 👍😁

It says my food is here but it’s 5 mins past delivery time and no food has arrived

Our food did not arrive when it said and when we called the restaurant they said they would be another 30 minutes, we ended up going to collect the food which means I need my money back for delivery and service charge pls

Order never arrived,didn’t respond to any requests, stay away use someone else

Food took over 3 hours to arrive. The pizza I ordered had chicken on when I only asked for cheese and sweetcorn. I'm vegetarian so I couldn't eat the pizza I'd just waiting 3 hours for. The shop staff didn't seem too concerned when I rang up to tell them.

waited over 2 hours for a pizza to be delivered, called the restaurant to find out what's going on and was told just eat says delivered after soo much time. I could have flown to Italy in the time it took them to deliver this pizza. pizza wave average and Tha garlic mayo was some weird mint sauce version

we had to call 4 times to ask where the food was. we put in fir a refund as we were rejected blaming traffic on a Sunday night, not happy. food arrived cold as well.

Food didn’t even turn up and no one will pick up when I call

Food not arrived money taken out of account dodgy restaurant never using again

2 hours wait for delivery. awful

2 hours 15 late food was luke warm absolute joke all just est.would offer was £ 5 on a 23 quid.order

order never arrived, kept saying would be half hour. after 3 hours gave up and went elsewhere

Terrible decision ordering from Ados this evening. Order placed 19:10, received 23.05 4 phone calls later of the promise it will be here soon! Two kids asleep by the time of delivery food received burnt! Why accept an order and not fullfill! 0/5

Arrived after almost 3 hours as the driver delivered it to the wrong address and some students kindly took our food in (even though I pin pointed our address on a map & have ordered from them probably 30 times). The kebab had some weird red concoction on it (I ordered a lamb kebab with garlic mayo). Food was of the lowest standard and horrendously unappetising. Once it finally arrived my family had one or two bites and left the whole thing. Might take it down to the students for breakfast.

Arrived 2.5 hours after ordering and upon opening the pizza box the toppings were all stuck to the top of the box. Pizza inedible with soggy chips

I asked for mayonnaise but got chilli! couldn't eat the kebab

No updates, cold on arrival had to microwave it, the chicken strips when microwaved were foul. Over 45 minutes late, had to call to find out if it would actually show up.

Took over 2 hours for the food to arrive and then not so much as a sorry from the delivery driver. To top it off, some items were missing from the order. This is the first time we have ordered from ados and will definitely be the last!

they pressed thats its delivered i didnt get anything then i called them and they said they did that for ratings and my food would be another 20m however it took another 40m i waited 2h+, i want a refund this is horrible

No stars disappointed is an understatement delivery was 1hr 35min late food was cold binned it never again

bang on time. fried chicken was hot and crispy. pizza was great, kebab and chips was good too. Happy

Ordered at 8. Told 9.45 latest time. Rang at 10, not even set off yet. Delivered after 10.30! Driving time less than 10 minutes. Won't bother again, rubbish!

worst delivery ever i ordered before 2 hours it is not delivered yet i dont know why they are taking this much time

The food was fine but 1 drink was missing which is annoying but overall can’t complain really.

placed order at around 18.00 on the 9/1/25 delivery time was stated at around 19.20 it eventually came at 21.30ish rang and spoken to the shop numerous times and 3 different responses given for why it was late! when the food came it was stone cold and inedible rang the shop again but didn't answer probably due to seeing my number as I'd already rang multiple times

Use ados quite a lot and normally it is OK. But not today very disappointed

Delivery time was too long the food was not warm when arrived

food is late and still not here

The driver was rude! Left my food outside on the floor in the rain as I’m in a flat and couldn’t leave my poorly new born baby!!

Ordered the Piri Piri chicken burger but got a plain chicken burger instead, was a bit gutted but still a good burger. Pizza and GB amazing as always.

tasty food delivered quickly.

Food arrived cold, chips were hard, chicken freezing and soggy.

Cold food won’t be ordering again

Thanks for yummy food and a quick response when I had a question about delivery.

Pizza should have been tomato based and came bbq based so the dog enjoyed it as I can’t stand bbq

Tango was warm and driver failed to mention he was at the reception of the holiday park prior to the second call, making the food cold.

Late, cold, not tasty. Never again.

brillaint food as always. love the pizzas and garlic breads

Foods fine , delivery was a disaster as food never arrived on the time it was told it should so I called and the kind man said the food hadn’t even been sent yet and they sent it as soon as I called which still took an extra hours overall I waited 2 and half hours

Top food, arrived on time and still warm. Good food for a good price. Will be ordering again 👌🏽

Pizza was a little undercooked and the garlic bread was a little undercooked. Chicken was nice though.

always great highly recommended

Order arrived late and food was cold

there was an item missing from my little girls order so not happy to be honest 😕

Nice food, not massive portions but ok size. Delivery time was over an hour which seemed like a long time.

Never delivered. An hour after the estimated delivery time.

was in the shower at the time of delivery. sadly the driver did not leave my food at the doorstep and just left with it

Disappointed to say the least. Spent an absolute fortune with you while working away so far over the last 6 weeks and would have continued to do so over the next 6 but never again now. Took 2 hours and 20 mins to arrive, the food is barely warm and in all honesty the packages look like they’ve been thrown around for an hour. To top it off I ordered a large mixed doner and it was 80% chips. All the money I’ve spent. Spoiled yourselves with a lack of customer service. Disappointing!

arrived early but was missing some of my order

Food was nice as always - hot on arrival and a bargain because of the discount on just eat. On ordering estimated arrival time was an hour later, the food actually arrived about 2.5 hours after ordering.

Took well over an hour an a half to arrive, was told on the app it was delivered 40 minutes before it actually was, infact even before it was dispatched as per what the restaurant told me. when it arrived it was medicore at best. cardboard chips and burnt buns. Not worth at all.

Comments adhered too, much appreciated! Gravy abit watery, but that's the only gripe. Great! would order again.

never arrived.... ordered 7.35 now 9.48 ....no one answering phone

Tiny bit late but no problem, always worth the wait!

Order arrived on time and was pretty good.

Mediocre food quality. But ive had it before and knew what to expect. Very annoyed - food delivered 40 minutes late! After visiting daughter in hospital I was v hungry! Not his fault. Ado's need more drivers!