ado's in Lancaster

we had to call 4 times to ask where the food was. we put in fir a refund as we were rejected blaming traffic on a Sunday night, not happy. food arrived cold as well.

2 hours wait for delivery. awful

Food not arrived money taken out of account dodgy restaurant never using again

Food didn’t even turn up and no one will pick up when I call

2 hours 15 late food was luke warm absolute joke all just est.would offer was £ 5 on a 23 quid.order

Terrible decision ordering from Ados this evening. Order placed 19:10, received 23.05 4 phone calls later of the promise it will be here soon! Two kids asleep by the time of delivery food received burnt! Why accept an order and not fullfill! 0/5

order never arrived, kept saying would be half hour. after 3 hours gave up and went elsewhere

Arrived after almost 3 hours as the driver delivered it to the wrong address and some students kindly took our food in (even though I pin pointed our address on a map & have ordered from them probably 30 times). The kebab had some weird red concoction on it (I ordered a lamb kebab with garlic mayo). Food was of the lowest standard and horrendously unappetising. Once it finally arrived my family had one or two bites and left the whole thing. Might take it down to the students for breakfast.

they pressed thats its delivered i didnt get anything then i called them and they said they did that for ratings and my food would be another 20m however it took another 40m i waited 2h+, i want a refund this is horrible

No stars disappointed is an understatement delivery was 1hr 35min late food was cold binned it never again

Arrived 2.5 hours after ordering and upon opening the pizza box the toppings were all stuck to the top of the box. Pizza inedible with soggy chips

Took over 2 hours for the food to arrive and then not so much as a sorry from the delivery driver. To top it off, some items were missing from the order. This is the first time we have ordered from ados and will definitely be the last!

No updates, cold on arrival had to microwave it, the chicken strips when microwaved were foul. Over 45 minutes late, had to call to find out if it would actually show up.

I asked for mayonnaise but got chilli! couldn't eat the kebab

bang on time. fried chicken was hot and crispy. pizza was great, kebab and chips was good too. Happy

Ordered at 8. Told 9.45 latest time. Rang at 10, not even set off yet. Delivered after 10.30! Driving time less than 10 minutes. Won't bother again, rubbish!

placed order at around 18.00 on the 9/1/25 delivery time was stated at around 19.20 it eventually came at 21.30ish rang and spoken to the shop numerous times and 3 different responses given for why it was late! when the food came it was stone cold and inedible rang the shop again but didn't answer probably due to seeing my number as I'd already rang multiple times

The food was fine but 1 drink was missing which is annoying but overall can’t complain really.

worst delivery ever i ordered before 2 hours it is not delivered yet i dont know why they are taking this much time

Use ados quite a lot and normally it is OK. But not today very disappointed

Delivery time was too long the food was not warm when arrived

food is late and still not here

The driver was rude! Left my food outside on the floor in the rain as I’m in a flat and couldn’t leave my poorly new born baby!!

Ordered the Piri Piri chicken burger but got a plain chicken burger instead, was a bit gutted but still a good burger. Pizza and GB amazing as always.

tasty food delivered quickly.

Food arrived cold, chips were hard, chicken freezing and soggy.

Cold food won’t be ordering again

Thanks for yummy food and a quick response when I had a question about delivery.

Pizza should have been tomato based and came bbq based so the dog enjoyed it as I can’t stand bbq

Tango was warm and driver failed to mention he was at the reception of the holiday park prior to the second call, making the food cold.

Late, cold, not tasty. Never again.

Foods fine , delivery was a disaster as food never arrived on the time it was told it should so I called and the kind man said the food hadn’t even been sent yet and they sent it as soon as I called which still took an extra hours overall I waited 2 and half hours

brillaint food as always. love the pizzas and garlic breads

Pizza was a little undercooked and the garlic bread was a little undercooked. Chicken was nice though.

Top food, arrived on time and still warm. Good food for a good price. Will be ordering again 👌🏽

always great highly recommended

Order arrived late and food was cold

there was an item missing from my little girls order so not happy to be honest 😕

Nice food, not massive portions but ok size. Delivery time was over an hour which seemed like a long time.

Never delivered. An hour after the estimated delivery time.

was in the shower at the time of delivery. sadly the driver did not leave my food at the doorstep and just left with it

Disappointed to say the least. Spent an absolute fortune with you while working away so far over the last 6 weeks and would have continued to do so over the next 6 but never again now. Took 2 hours and 20 mins to arrive, the food is barely warm and in all honesty the packages look like they’ve been thrown around for an hour. To top it off I ordered a large mixed doner and it was 80% chips. All the money I’ve spent. Spoiled yourselves with a lack of customer service. Disappointing!

Food was nice as always - hot on arrival and a bargain because of the discount on just eat. On ordering estimated arrival time was an hour later, the food actually arrived about 2.5 hours after ordering.

arrived early but was missing some of my order

Took well over an hour an a half to arrive, was told on the app it was delivered 40 minutes before it actually was, infact even before it was dispatched as per what the restaurant told me. when it arrived it was medicore at best. cardboard chips and burnt buns. Not worth at all.

Comments adhered too, much appreciated! Gravy abit watery, but that's the only gripe. Great! would order again.

Tiny bit late but no problem, always worth the wait!

never arrived.... ordered 7.35 now 9.48 ....no one answering phone

Order arrived on time and was pretty good.

Mediocre food quality. But ive had it before and knew what to expect. Very annoyed - food delivered 40 minutes late! After visiting daughter in hospital I was v hungry! Not his fault. Ado's need more drivers!

Took over 2 hours to arrive! Judging by the other reviews, I clearly wasn't the only one this evening. Had already started making food at home as wasn't sure it would turn up and kids were complaining. Wish I'd read the reviews first

They took the full payment and never delivered my order I received no food at all.

Order never arrived. Waited over 2 hours.

Order has not arrived after being over an hour late, restaurant is not answering phone

The order hasn’t been delivered

Food was an hour late pizza burnt and squished up onion rings where floppy got mint sauce instead of garlic mayo and what do I get for all this inconvenience… a free tango. NEVER AGAIN WILL I PUT MY STOMACH THROUGH THIS!

It said delivering one hour ago I guess that means it’s been with the driver for over an hour!?

We placed the order at 6 :18pm. It was due to be delivered at 7:30-7:45 At 8:11 after 78 attempts of calling them I finally got through to be told it will be another 15-20mins and food will be with me. It arrived at 9.16pm. When the food arrived, it was no longer hot and wasn't in the best shape. Extremely disappointed with Ados, won't be back.

the food never arrived then when we called they swore at us and were very rude

received a notification to say our food was on its way, the food hadn't arrived after over an hour and the shop was not answering the phone. this is the second time it's happened with Ados, definitely won't be risking it again.

Order was missing items and late

Food was good for the price it was at. Definitely would order it again because I can get a lot of food for a cheap price which is just what a brother needed. Boss found my location as well and I’m quite remote so that was very good. Delivery time was quite long though which I was warned about😁

Took over 2 hours to deliver when I am a 10 minute walk away

Never been more embarrassed for a company in my life 😂😂 food came 1.5 hours late tried to ring the store but no one answered after 6 attempts of trying to find out where to food was, it came and the food was cold, the chicken looked like it had gone 5 rounds with the devil it was that burnt never again how on earth these guys pass health regulations I’ll never know

The fact I had to wait over an hour and a half and still no food is a joke. Foods bang on don’t get me wrong but the wait is outrageous!

Margherita pizza had hardly/ if any tomato sauce on and was like cheese on bread. The 'halloumi' didn't taste of anything and was more like a substitute grilling cheese. Alarming when a takeaway can't get a Margherita pizza right. Disappointed

Great food. Great delivery time. The chicken and the pizzas are always good. Love the fries too.

The food really is amazing, 10/10, and great value with incredible deals. ordered a few times now and it's my new go-to. Cheers ado's

Ordered and paid 3 hours ago still no food!! Delivery time keeps changing. Cant get through on the phone.

the food didn't even show up!! Had to gone stars or it would be Zero.

ordered at 5.35 original delivery time was 6.55 then be tween 6.50 and 7.10 then gets here at 7.30.

I would recommend, food great and staff great

Poor service always late won’t be ordering again which is a shame as the food is really nice

hi just wondering where my food is please? order 6018 thankyou. this has never happened before?

Missing food and no one answering the phone !!

food was an equal quality for the price, driver took longer than expected. Will be ordering from here again. Overall quite pleased with affordable options that taste nice

Absolutely spot on , never fails to disappoint, lip smacking good xxxx

the delivery service is very slow and the food was quiet good but they use very less chicken in the pizzas they should add more chicken

Food was flavourless. Pizza burnt. Chips undercooked. Very disappointed.

The food is always nice, but because of that deliveries take longer to arrive than the takeaway estimates. Food took 2 hours.

awkward place to deliver too but got here on time and hot. Great service

Food was lovely, but the chips were only luke warm. So that was a bit disappointing. Could Ado's send us a voucher for £2, to compensate for that (or a code to put down on our next order)? Otherwise great. Thanks.

order took 3 hrs to be delivered and was cold once it arrived

Never go to Addo’s unless you don’t want any food to arrive 🙄 would be no starts if it was possible

This delivery still hasn’t arrived and is over an hour late, can’t get through on the phone, not happy. My daughter is diabetic and now I’m having to make something. Plus I need a refund.

Food cold chips soggy, will not be back

Food is really tasty and very fresh even when arriving in Overton after the trip from Lancaster. Ordered for delivery at 1940 but didn't arrive until just before 2010 only issue tonight. Will be ordering again soon as food is too nice

Was late had to call three times to see where it was.

My food says it’s arrived but I haven’t gotten it ?

my order has not arrived and I cannot request a refund!

2 hours and still no food , I really like this place and the food is always spot on just the delivery time is real;y bad and tonight my food hasn’t arrived

Two and a half hours to deliver food 2 miles away

Still waiting at 12.25 and can’t get hold of restaurant appalling

Order was accurate but over 2 hours late and cold

was late by 45 minutes and was cold, the pepsi was also flat

Delivered quick, food was hot and very good, wrap did not have a lot of filling but the rest was good

was nice thanks lady was nice thanks love et

Great delivery person, nice to chat to him and also food was really nice and enjoyed it

Chicken was very dry and tasted like it was old chicken that was refried. Burger buns were also burnt. Very disappointing and previously the food has been spot on

Waiting over an hour. had to ring up and chase my order up then got phone put down on me then got something what looked like it’s been thrown down the street