Based on 2.877 opinions finded in 3 websites
Based on 2.877 opinions finded in 3 websites
Nº 484 in 546 in Lancaster
Opinions
The food said it would take 15 mins and it was nearly an hour before it arrived. With no contact from the restaurant
Bess . 2025-04-07
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Ok food, delivery driver made my day! What a lovely man! Wish there was a way to tip drivers after placing the order
NICKY . 2025-04-05
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typical wrong again and no way to contact kfc about it absolutely terrible customer service
Kevin . 2025-04-03
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basically given 3 pieces of chicken ribs.
Sara . 2025-04-03
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missing gravy. always missing something
Hayley . 2025-04-03
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I ordered a boneless banquet which is meant to come with 3 mini fillets and instead I got one piece of chicken, not much of a boneless banquet
Lukas . 2025-04-03
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order was wrong again. Time and time again i believe they might get it right but no
Carl . 2025-04-02
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order was incomplete. ordered 2 zinger tower meals. only 1 portion of chips
Alison . 2025-03-31
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Half the order was missing and the food was cold
Tracy . 2025-03-29
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food cold. took 2hrs and 38mins to arrive. tried to refuse delivery as everything was cold. delivery guy didnt care, very unapoligetic. not happy at all. delivery guy left food on doorstep after i refused with collecting code.
DAVID . 2025-03-29
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Cold, slow delivery and items missing
Eddie . 2025-03-28
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The food was cold and and my bottle of orange tango was not delivered and I have made a complaint about it and no one has got back to me it is a absolute joke it was yesterday at 1pm
Raymond . 2025-03-26
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friendly courier and happy on time and food is hot
Andrea . 2025-03-25
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Delivery to wrong address despite my note about our location. Food excellent.
Stuart . 2025-03-23
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half my order was missing and the app won't let me report it.
Louisa . 2025-03-21
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Brilliant, was expecting it to be average with it being delivered but it came piping hot! Impressed!
erin . 2025-03-21
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awful waste of time useless tel no order never arrived said delivered joke is kfc morcsmbe
Kevin . 2025-03-19
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We were very disappointed with our order - everything ended up in the bin. The texture of the chicken was not edible and cold. The chips were soggy and cold. Will not be ordering again.
Bethany . 2025-03-17
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Great food once again and the delivery driver was really nice
Sara . 2025-03-10
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Drinks missing, meal late and cold
Brian . 2025-03-08
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Hot and tasty. Delivered on time. Nothing missing
Antony . 2025-03-06
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2 hours waiting for food then comes lukewarm
Joanne . 2025-03-05
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Ordered a boneless banquet, with an extra wings and gravy. Unfortunately the 3 pieces of chicken from the boneless banquet were missing. Very disappointed
Gary . 2025-03-04
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Freshly cooked perfect soft coating with just the right crisp. Great fries
Stephen . 2025-02-25
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Just missing my small popcorn but everything else was spot on
Decks . 2025-02-24
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food stone cold ordered it as says 15-30 mins nearly 2 hours absolutely scrap cold food
Karl . 2025-02-24
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Staff member wasnt to happy that i checked my order I was Missing 8 portions of frys when I told her they were miss she walked way one of the other staff member heard me and sorted it for me she was was talking to the one who served me in a foreign language she looked to be telling her off and she didn't looked bothered by what she was saying point is check your order
BLAZE 69 . 2025-02-23
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I ordered coleslaw and was sent mash which I didn't want and the chips were cold
Linda . 2025-02-23
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Hot and delicious. Nothing missing 👌
Paul . 2025-02-22
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I ordered a boneless banquet with a drink n 4 cookies for some reason I was delivered 6 cookies n no drink or banquet I am furious n starving n don't trust them if I order again to get it right this time also I haven't got my money back so why pay twice when I can't guarantee I Ll get what I ordered
janet . 2025-02-22
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delivery driver was very polite and friendly 😀
Miss . 2025-02-21
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Chicken thight burnt and cold. Chicken very dry as overcooked. Drink missing.
JOANNE . 2025-02-19
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Absolutely rude staff. Opens at 11am and we arrived at 11.25am to find doors locked. Knocked several times and then 2 female staff looked at us and continued doing what they were doing but did not unlock the door or acknowledge us stood there knocking. Other customers also tried to get in and walked away. Not a way to run a business
Kerry Brannon . 2025-02-19
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Driver was excellent and really lovely. Restaurant forgot one of our drinks though.
Lua . 2025-02-18
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Wasn’t very hot chips were warm hot wings were warm the burger was warm could of been hotter would of been a much better review
Shaun . 2025-02-16
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Fast delivery, tasty and well cooked food
Suzanne . 2025-02-10
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The food was actually still quite warm, nice delivery man - polite..
Nina . 2025-02-08
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Really bad. Order was incorrect The food was literally stone cold.
Junior . 2025-02-07
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small bits of chicken very cold chips also cold won't be back
Leanne . 2025-02-06
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Long wait time but the food was hot!! Really good
Katy . 2025-02-06
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Children portion was almost inedible and no water available. Price is way over the top.
Dave Taylor . 2025-02-05
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Delivered on. Time. Still hot. Nothing missing!
Paul . 2025-02-05
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My order was not delivered. KFC stated delivery of 10-25 minutes. Every time I’d check the order status the delivery time had been pushed back again and again. Ordered at 17:50. At 20:20 I’d given up and fed ourselves from home. App says my food was delivered at 22:20. It wasn’t. Never came.
Karl . 2025-02-03
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I had ordered to the wrong address on my account, there was no where to correct this, nobody to talk to to change or redirect, i was then told by the delivery that if not there in 5 min he would leave it and he cant change address.
Katrina . 2025-02-03
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Ordered a trilogy box- gave me an original recipe burger (let down when you’re expecting a zinger burger) and missing fillet! £15 for disappointment. Partners food was fine
Beth . 2025-02-02
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My order says delivered but we have not had it
stephen . 2025-02-02
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Hot and delicious. Nothing missing this time 😁
Paul . 2025-02-01
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absolutely ridiculous to say I ordered a large popcorn chicken meal the chips are freezing aswel as having about 10 chips in total and the popcorn chicken not even filled up to the top, it's a joke sort it out
Alicia . 2025-02-01
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I’m not happy that i only received 8 pieces of chicken instead of the 12 I ordered, as it now isn’t enough to feed my family. Tried calling several times and no response.
Atlanta . 2025-01-29
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Driver left KFC travelled down West End along Westgate went to Stanhope Avenue instead of Stanhope Court. Ridiculous route. He blamed SatNav. He rang me whilst he was talking to resident of wrong address. Food delivered COLD. Driver had no local knowledge.
Suzanne . 2025-01-28
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2 hour wait for freezing cold food to be sent out Wouldn’t bother with ordering from them
V . 2025-01-27
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Ordered at 6.15, it said 25-30 mins, tokk 2 hours and was cold. Very poor indeed, normally KFC is good but not this time, request we get a full refund.
Ian . 2025-01-25
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Delivery driver was a g top guyyyy
Alex . 2025-01-25
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Forgot the wings I paid extra for that were clearly on the order receipt
krisha . 2025-01-25
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Part of the meal deal comes with Pepsi max but when I asked where it was he looked at me then got in his car and drove off at speed
Graeme . 2025-01-24
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order great but tango missing.bfood and delivery otherwise good
Kelly . 2025-01-23
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part of order missed trying in vain to contact them rejected txts all the time tried to ring Morecambe KFC on several occasions no answer
Rob . 2025-01-21
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If you want to age ten years, just visit this place. I promise you will walk in and walk out ten years older. It's like magic. It felt like I was standing in that queue for an eternity, as days turned to nights and nights turned to day. Still, there was no sign of so much as a hot wing. By this time, I myself felt like a chicken and began to scream. Not only do you wait ten years for the food, but the stress of the wait may cause grey hair. I've waited less time in a busy A&E and speaking of A&E, I'm surprised I didn't end up in it. I was fairly close to a breakdown by the time my KFC arrived. How I managed not to coat myself in batter and throw myself into the deep fat fryer is beyond me. Was it worth the wait? Absolutely not. I've seen more meat at a vegan BBQ. Never, ever again. I'd rather starve.
Lucy . 2025-01-21
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Food was cold and nothing was warm
Dillon . 2025-01-21
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Order was complete and food was still hot. Driver was polite and friendly.
Carolyn . 2025-01-20
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Good. But too expensive when ordering online.
Hannah . 2025-01-20
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After waiting an hour and 40 minutes my order got cancelled. I contacted the number provided and they don't even know why it's cancelled and they can't do anything but start processing a refund. They can't provide a number to contact to make a complaint so basically hard luck. Terrible service, no food, and you can't even complain about it because that doesn't exist.
Gareth Moore . 2025-01-16
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I asked if my tango was inside the bag and he said yes but it wasn't.
Geraldine . 2025-01-11
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Missing parts of my order but what we got was great very disappointing because it's every time we order it's missing something
Freya . 2025-01-10
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Delivery Driver was pleasant and friendly, food arrived in very good time, still warm, looking good (I've had KFC's from some places in the past that look like a toddler has thrown it together). Fillet Burger & Chips tasted as they should, I've only marked them down because the chicken fillets are very small these days, one didn't even fill the bun, once upon a time the chicken was thick and succulent, maybe there's an ethical reason behind the change.
rebecca . 2025-01-09
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Both burger and both fries stone cold
Paul . 2025-01-06
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Always items missing.... they never read the order!!!
annette . 2025-01-05
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Ordered 2 corn on cobs which never came also my dips didn’t or the seven up I ordered bad experience
Sophie . 2025-01-03
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Where to start... Good news first. The food was quite hot, served promptly and the order was accurately fulfilled to eat in. Hence 4-stars. Service, non-existent. The staff don't serve customers. The table service system isn't anywhere to be seen. Pretty much all orders placed that I witnessed are take-out (ordered on app and collected) or on the digital ordering points. Well there is an atmosphere. But it's hard to describe. I'd put it on a par with a high school canteen. Packs of teenagers, being predictably loud, crude and boisterous. The only member of staff I had any experience of, was a moody, sour face person "sweeping" piles of dropped and trampled chicken, fries and debris.
Simon Curwen . 2025-01-02
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Driver was nice, and because the time kept changing it was on time but it took 52 mins to come and was stone cold and soggy
Victoria . 2025-01-01
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If I wasn’t so hungover I’d had thrown it in the bin, stone cold.
Luke . 2025-01-01
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My order took an hour and all the food is cold. Cold chips and cold chicken. I put all my order in the bin because it was cold and discussing. I want a full refund.
Jack . 2024-12-31
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missing popcorn chicken from the order !!!
Stewart . 2024-12-31
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Do not go to this kfc has to be the worst in England first after choosing table service and waiting nearly an hour they then tell us they don't do take service and our food had been waiting for us to collect it for over half hour. Absolute joke never coming back..
Matthew Looker . 2024-12-29
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Food arrived but was stone cold. When order a takeaway if you have to start heating up the food before eating! For a large chain KFC should hang their head in shame!!!
Tony . 2024-12-29
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Good food very friendly delivery driver
Ray . 2024-12-28
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First time we have received a meal hot
teresa . 2024-12-28
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it was exceptional i was watering at the mouth i loved it. I LOVE KFC . delivery was so quick and not a hassle. I LOVE JUST EAT
Hamna . 2024-12-27
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Disappointment of a branch can’t even follow basic instructions of what an order consists of. This place is ran worse then the current government I strongly Burger King over this
Harry P_R_O_C_T_E_R . 2024-12-26
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hi i have ordered a pepsi max 1.5 l which i didnt get
nimmy . 2024-12-24
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Sauce was left in 1x Fillet Tower Meal
Luke . 2024-12-24
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delivery time altered several times, driver told me to phone the restaurant to get stuff sorted, no answer when calling the restaurant, refund request processing and "we will get back to you in 48 hours"... £50 order, no food, no refund, no communication from KFC... disgraceful.
Elly . 2024-12-24
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Was nice but paid extra for an additional chicken mini fillet which was missing when I opened delivery
Hayley-Marie . 2024-12-21
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Missed some items & it was cold
Sonya . 2024-12-21
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Advised no mayo on burger in notes and not adheared too . Seems to be getting very common not to take notes on any notes left !!
Jenna . 2024-12-21
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The time changed on the order from. 22.10 to 22.33-22.50. The delivery guy was very nice and polite however the food was cold.
Carolyn . 2024-12-20
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Very dissatisfied with the service here. It was an age since I had had a KFC. The staff where rude. Not going to bad mouth anyone in particular. But it's not for me.
Michael Frobisher . 2024-12-17
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Missing the large gravey and large coleslaw
Ruby . 2024-12-17
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KFC Morecambe has got my order wrong four times in a row.
Paul . 2024-12-15
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Ordered 2 hours ago and only just turned up. Just eat trying to justify because they’re able to update delivery times
Tyler . 2024-12-15
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Excellent quantity of chicken cooked just right. BUT I couldn’t find the beans on the menu (expensive but delicious). Are they still available?
Stuart . 2024-12-14
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Getting better keep it up. All items present and correct. Just warm pop.
Philip . 2024-12-14
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ok but needed more fries very little in bag!!
Debby . 2024-12-13
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pre ordered and still it was late
Lesley . 2024-12-13
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Ordered a boneless banquet Waited 25-30 minutes When they finally got to my order they just threw it on the tray I will be telling everyone I know NOT to come here
Harry Xyz . 2024-12-08
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the food we got was lovely but I didn't receive 1 of the meals meaning I had to go without, awful service
Sandra . 2024-12-07
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My first to this branch nice position by morecambe bay. Tables , surfaces all very clean. The staff freindly, my food was tasty, the gravy was so tasty , the right temperature, great place to sit in.& eat .
Susan Bateman . 2024-12-03
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I ordered 2 Mighty bucket meals for one with some other bits as a treat. I drove all the way home to Caton and found there was only one meal so I had to go without. I should have checked the bag but had trusted the staff to get the order right!! Not happy. Tried to ring but nobody answers.
Beverley Owen . 2024-12-01
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I want a refund the food was horrible , cold when It came
Megan . 2024-11-30
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Food was shocking , made me throw up I want a refund
Megan . 2024-11-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We are sitting at the table right now spend £250 about 18 people dine in unfortunately it is my utter dismay that the gentleman working behind the checkout have no idea about customer service and not been very helpful. I would also like to bring it to your kind attention that your dips size is smaller than £2 coin which makes it difficult for people who love your sauces our billing should have been considered rather than asking additional money for dips.
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Omg amazing. Looked for"after work" treat before heading home, short listed 4 places, but this menu stood out from the rest! Never been before. Certainly wasn't disappointed, beautiful building, met by lovely manager Joseph such a great character and helpful. Squid was outstanding, what a plate full, wow, followed by main menu pork belly......luscious, lip smacking tasty food, not to forget the divine tasty gravy!! Friend had the mushroom and said tasty and enjoyable followed by the mahoosive steak pie 🥧 what a size, but she thoroughly tucked in and enjoyed. Treated ourselves to mini pudding and coffee at the end as we deserved it!! ☕️ 🧁 would most definitely return!! 🍽 🍷 🍺 thankyou and compliments to the chef!!