Raymans in Lancaster

gave me food poisoning was sat on the toilet all night throwing up thanks alot

Everything was great. I highly recommend it. I will try it again.

Turned up piping hot All the food was what we was expecting but much nicer and on time if not earlier

Thanks for the food but please the employee who works on the phone listen more carefully I had plus the food bottle Pepsi which I did not receive

Used to have delivery but now moved much closer, so collect. The staff are fantastic.

The food is lovely they cook from fresh so you do have to wait

Ordered over 2 hours ago and still no food, called after an hour and was told 20 minutes

This place needs stinks plus had mice and rats in past horrible food and cold needs hygiene check

Went to raymans for first time in a while as it used to be well nice the kababs used to be the best thing on tbe menu but after the recent experience don't think I will go agajn it was loaded with grease it was literally swimming in it hope they improve

Waited over an hour for the food when it came didn't have any tomatoes or cucumbers even though I did ask for them. I wouldn't mind all of this too much if I wouldn't have found a hair in my food. It's a shame because we normally order from here.

I ordered from here and waited an hour and 10 minutes for food, no sign so i rang up and asked they said it will be 15 minutes 2 hours later no food and phone number is just going to voice mail. Absolute joke of customer service and Restaurant

Was told 45 mins when ordering for delivery has now been 1hr 25 mins and no signs of any food at all, phone them they said another 30-40 mins. Shouldn’t be accepting orders if you can’t get them out

Shocking service! Waited over 2 hours

Order from here regularly, and I’d say it’s consistent food about 95% of the time, and they’ve yet to miss an item from delivery. It’s over an hour wait time for delivery, but as soon as you order it does say they’ve added a delay to the order. It’s the only place in the area I know that does popcorn chicken and chicken gravy.

Customer service is great, food could be better!

Food was good to be fair however I will not go back as the guy that served me was very rood . He seemed in a rush saying abruptly yes anything else , anything else . When I said I felt he was rood he replied saying , you don't tell me what to do. Horrible man ,you could see this in his face and manner. I don't want to see him again to feel the way I did .same they have someone so disrespectful serving to give you the wrong impression. To not want to go back .

Ordered 2 supreme fillet burger meals , got them home - no hash brown or cheese . Asked for bbq sauce got red hot chilli sauce !!! Couldn’t eat them !!!!,

Excellent, fast, good price. Broke my own rule about not eating pizza on two consecutive days. To be fair, Paul Wilson (in review below), I carnt either.

Shocked I have to give it 1 star Ordered at 20:10 It’s now 23:08 and no food No answer on the phones Absolutely terrible AVOID AVOID AVOID

Delivered on time. Food was hot and tasty. Chips were coated in a nice seasoning. Kebabs were good value. Pizza was nice. Would definitely order again.

Just had an amazing meal..delivered very quickand nice and hot ..to bolton le sands.....big thank you 😀

Litrally order a fair bit from here new member of staff carnt understand a word am sayin then when I call back a hour and 20 mins later foods on it way fast forward 2 hours still no sign puts me on to some guy who says order hasn’t even been through the till I rightfully go mad we will send it asap 2 mins later they ring me back not sending it now we have no driver asked why I was lied to hangs phone up so told lies and lies Litrally avoid this place

Food was two hours late when rang to see where the food once got hung up on and then told my food was on its way wouldn’t recommend

fast order excellent taste thanks Raymans

they are great everything is very tasty I recommend it to everyone number one for me

Order from here regularly but tonight was disgusting. Ordered donnor meat with the smell can only be described as urine. Garlic bread was so poor the base wasn’t cooked properly. Very disappointed and won’t be ordering again.

Never on time at all waited 2 hours and phones are always line busy never going again

Food always late, today food was over an hour late and was missing half the order, when called restaurant second time I was hung up on. Go anywhere else, this ain't it.

Very good food,fast service, I am very satisfied, I recommend

thanks to the food I got it on time very tasty and fresh

I brought a kebab and garlic and cheese pizza. They both did not taste good as usual and a hour later I did not know witch end to put on the toilet. I've been ill all night and day and still feel sick. The only think I had before that was tin of chicken soup heinze. Rehmans has so gone down in my estimates

Order late and missing item. Tried phoning no answer. Terrible customer service.

Absolutely useless 2 hours for a delivery

Best takeaway in town food always good and tasty and hot

Order through just each on the 25/08/2021, the food arrived but from my neighbour the delivery driver sent it to the wrong house, just neighbour stated that they hadn't ordered & where I lived but the delivery driver just walked off apparently... the food was cold too :(

We go here every couple of weeks great wraps really full of flavour packed with meat and salad we have recently tried the stack burger s well with was excellent don't forget red salt on the chips 😋

Mixed Kebab £8. Best thing you've ever eaten in the whole of the town. Seriously.

food was early, the delivery man was lovely and the chicken tasted amazing

Ordered a large quantity of food with different specifications very good at making sure it was right and the food was Gorgeous!

Very bad took an hour and a half to get here and I live 1 minute away

Ordered from here several times always late- from 1 hr to 2.30hrs depending on what day of the week you order-which never bothered me too much as the food is spot on. However, i ordered last night at 9.00 to be told it will arrive at 10.50. No door knock or car outside from 9.30 to midnight. I am today told that 'nobody answered the door ok darlin' - no customer service skills whatsoever wont be ordering from here again.

Great food, great staff (not like other takeaways along Queen Street) have always ordered from Raymans and will continue to do so. Amazing food especially the kebabs and hot wings 😋 Will always highly recommend Raymans

2 and a half hours late words fail me absolute joke

Always mint from here. Take their time sometimes but it's worth the wait

Food is great but the young lady taking the orders (cockney sounding accent) is incredibly rude, no please or thank you and very abrupt.

I ordered a mixed meat kebab which arrived hot by a friendly driver. The food was exceptional and will be ordering again.

I ordered food in the monday just gone didn't receive the order. Rang up today and told them and he was very understanding and apologised and said I can have it tonight for 8 witch is the time I want it for. So very good customer service and very polite person and the food is sooooooo good deffo recommend

Hi Raymond is the best food and the staff are so kind and helpful and so is the new driver for all your deliveries for will be at your door on time and hot so I do appreciate the food

An absolute joke should be closed down filthy

I must just be lucky with this place, put on to this place by a pal and had zero expectations. But if you like fried chicken, done correct, this is the spot..... nowhere else comes close for chicken...... Even calls back to make sure the right sauce is on the right burgers. Until it all goes wrong I have to give 5 stars.

Highly disappointed!! Ordered at 9 o’clock and they said it would take around hour, waited an hour and then 40 mins and still nothing, when I tried to ring up (multiple times) my call was declined, finally got through and the guy handling the phone told me I would have to wait a further 30-40 mins for the take away, which at this point I decided it was not worth the wait and decided to go else where...And when I told him to cancel the order he did not seem bothered in the slightest, will not be ordering there again, poor costumer service!

You cant give this zero, but check their hygiene score, 0/5. hat tells you

And thats because you cant put minus stars

Best chicken on this side of the pond. Food definitely worth the wait!! Never had an issue with them great set of lads.

Ordered food at 8:50 said it wouldn't be delivered until 10:20 rang up at 10:40 and they said it would be another 20 minutes until they even sent the food out. It took 45 minutes to be delivered! And then there was a hair in it 😡

Took over 2 hours to come then when we called to ask they told us another 10/15 minutes so clearly forgot our order

Just good food and service never add a reason to conplan

Food is terrible got a 1 for food hygiene had a zero earlier this year so its disgusting place never again

Awful service, ordered online as no one answered the phone to take order, ordered for the whole family, big mistake, online quoted 60 mins delivery, waited 2 hours still no food, finally turned up and sent away, 2 hours delivery is not "FAST FOOD" Custom lost

Nice scran. Shame about delivery times.

shocking waiting over 2 hours and still didnt come , phoned them to cancel. They lied after 1hour and half saying the driver had already left then half hour later it left 6 mins ago. Wont be going there again

Tasty food. Can't complain about that. But waiting time for delivery is RIDICULOUS. Nearly two and half we had to wait to get our order, when we were told at ordering it will take an hour and 20 minutes. When it eventually came it wasn't very hot. Really disappointed.

Disgusting! Over 2 and half hours to deliver!! Then they lie on phone why it's taking so long. Food is not worth the money or the wait. Will definitely not be ordering again

Over 2 and a half hours to get food delivered when they said it would be an hour and 20! Rang to ask where the delivery was and they said it would be another 15 mins. Was waiting over another 30 mins so cancelled the order. Shocking service dont waste your time with this place!

Collected a delivery we ordered said we should come in 20 mins got there and was waiting over 30 mins, when it was finally done and we got home our order wasn't correct, we ordered the boneless chicken And received chicken with bones, we ordered 12 popcorn chicken and received 6, wasn't happy!!

Firstly, love the food - no issues with that. It's the service I have been really dissapointed in. I live in Millhead and ALWAYS used to order from here using the Just Eat app - the other week I decided to call them rather than using the app as I was ordering an extra large order as I had 4 friends round, to which they told me they didn't deliver to my house! I told them they always have in the past - the man said they never have, making out I was a liar. What's gone from ordering from ordering most weekends to not at all now - even though they still come up on the app as being able to deliver? Also I used to find if you paid for your food first, they would take much longer to deliver than if you paid cash on arrival.

2.5 hours to deliver then they were gonna take £2.20 off the bill Absolutely crap to wait this length of time

Nice food but the manager is very rude

The currys are mint havent had a poor one yet. recomend the jalffrezi or madras.