Based on 1.661 opinions finded in 3 websites
Based on 1.661 opinions finded in 3 websites
Opinions
Always check the fries as 9 times out of 10 thay are cold .
Neil Barlow . 2025-03-22
MORE AT Google
Me and my boyfriend used to enjoy getting a takeaway every now and again from McDonald's but the last few times their cheeseburgers have been stale ( like they have been reheated) and had about 3 tiny pieces of onion on them. Even when you ask for extra onions, you don't get them! Everything is always squashed into a little bag too so the burgers are like pancakes and the milkshake machine never seems to be working.
Jessica Bennett . 2025-03-15
MORE AT Google
The service says hello from the drive-thru (we are in a bus opposite)
UnepetiteGaelle . 2025-03-09
MORE AT Google
Went in, it was chaotic, I walked straight out.
Catherine Glover . 2025-02-27
MORE AT Google
Milkshakes are like gold dust lately everytime I go to order the past couple weeks milkshakes are never available
shannon threlfall . 2025-02-23
MORE AT Google
Just an average mcdonald's! Could do with a refurbish as it was a little tatty.
Stephanie Foster . 2025-02-22
MORE AT Google
Disgusting what just happened to me, after a hard day at work, I went to enjoy a treat at good old macdonalds. Unfortunately for me the gentleman behind the fries (as the Americans would say). Decided to thrown the bag at me that went all over my suit and was abusive when I asked a question. I asked for the store manager, which they refused. Disgusting behaviour, the line manager tried to defuse the situation, the excuse was its been busy....... Disgusting behaviour, will be taking this further with head office
Michael McLoughlin . 2025-02-03
MORE AT Google
Good place. Quite busy on weekends. Good food.
Mehul K . 2024-12-31
MORE AT Google
Disgusting hygiene, the likes of which I’ve never seen in a McDonalds. Do their head office staff never check-up on this franchise? Floors, walls and table surfaces were rank when we went in at 9pm last night. In fact the whole place looks like it’s crying out either for a refurb or to be closed down for health reasons. My wife went to use the loo and then had to phone me as she was locked in. Staff had to use a key from outside the toilet to open the door??! And the interior of the toilet was revolting, I mean absolutely gross. As a man, I’d find it disgusting to just have to go in and stand for a pee but how a woman could go in there and have to deal with that. Absolutely shameful.
Mark Forward . 2024-12-31
MORE AT Google
I ordered online, delivery was expected between 1-1:30am. Delivery never came. They then lied and said it got delivered at 1:15am. Not being funny but if this was true I would be eating a McDonald's instead of calling for an hour and over 20 times. Awful customer service. Wouldn't order from cheap side again.
Harvey Hague . 2024-12-27
MORE AT Google
It's a McDonald's serves a purpose and affordable
daniel cragg . 2024-12-26
MORE AT Google
It is what it is. Don't understand why staff have to walk our food around the whole restaurant when the tables are numbered and DO NOT move. Hot apple pies would be good, as it warns you they are hot
Rags . 2024-12-18
MORE AT Google
All food wrong nothing came that I ordered literally got two cokes chips and a burger thanks a lot kids crying now
sheree . 2024-12-11
MORE AT Just Eat
Took ages food was cold and stuff missing
Marie . 2024-12-09
MORE AT Just Eat
Kids drinks and mcflurrys didn't come. FUMIN
Zoey . 2024-12-08
MORE AT Just Eat
took over an hour and food was cold
Ian . 2024-12-07
MORE AT Just Eat
Food is always cold, Restaurant should be informed as it has happened a few times
rasaq . 2024-12-07
MORE AT Just Eat
NO vayas a este lugar por la noche si quieres comer dentro. El portero te dará una "tarjeta roja" a pesar de nunca haberte dicho que comer dentro no está permitido. . .
Victoria . 2024-12-07
MORE AT TripAdvisor
Food was all squashed up in bags and was stone cold
Melanie . 2024-12-06
MORE AT Just Eat
Despite huge demand the staff carries out good work and present fast and fresh. However, they tend to serve order as take away when you choose dine in. Overall, they do slightly better work compared with other branches.
Şevket Sefa . 2024-12-04
MORE AT Google
Over an hour late. Food was cold on delivery
Tom . 2024-12-03
MORE AT Just Eat
Very poor burger. Ordered big tasty with bacon which came with no bacon and was very dry with hardly any sauce. Poor quality and overpriced.
Chee Kong Cheung . 2024-12-03
MORE AT Google
Missing item sweet and sour dip
User . 2024-12-02
MORE AT Just Eat
They always closes the upstairs seating area so there is no where for families to eat together and it ends up being a battle for somewhere to sit. Takes about 25 minutes for them to complete an order. The inside of the restaurant is also disgusting and is in need of a deep cleanse or complete refurbishment.
Ross . 2024-12-01
MORE AT Google
McDonald’s staff are scruffs!! Eating the burger from a happy meal and still putting it in the bun and sends it out for delivery!- declined a refund through this app so phone up and was told they can’t help us won’t send out another burger and refused to believe their staff would do this !
Hannah . 2024-11-30
MORE AT Just Eat
Food was freezing and missing half my order
Sam . 2024-11-30
MORE AT Just Eat
Missing 2 large Fries from the order
mick . 2024-11-30
MORE AT Just Eat
fast delivery with a very nice driver
Lucas . 2024-11-30
MORE AT Just Eat
no toy in happy meal. Big sad :(
Hannah Martin . 2024-11-30
MORE AT Google
delivery driver was waiting 20 minutes burger states was made at 20.27 and delivered to me at 21.06 not acceptable when I'm 5 mina away
Nicola . 2024-11-29
MORE AT Just Eat
all my food is freezing cold and waited over an hour for it
Kelly . 2024-11-29
MORE AT Just Eat
The delivery driver was given the wrong order. He has now taken that away so we have been left with no food.
SJ . 2024-11-29
MORE AT Just Eat
There was an egg shell in my mighty muffin… it’s freezing and no hash brown
Koryi . 2024-11-29
MORE AT Just Eat
No customer supporr chat anywhere
Megan . 2024-11-28
MORE AT Just Eat
The food is STONE COLD and the drinks are spilled all over the bottom of the bag and all over the mcflurrys!
Katy . 2024-11-27
MORE AT Just Eat
The staff is absolutely disgusting rude !!!
Andrei Radu . 2024-11-27
MORE AT Google
The delivery took over hour and half it it was only down road, food came with cheese which I can’t eat so I’m stuck on a night shift at work with no food
Beth . 2024-11-24
MORE AT Just Eat
Ordered a big tasty meal with bacon and came cold without bacon on it and chips were also cold!
Robin . 2024-11-24
MORE AT Just Eat
Delivery driver went to the wrong address, blew up my phone, then drove off with my order. Just Eat needs to do something about their drivers being completely blind and lacking common sense, this isn't the first time.
David . 2024-11-24
MORE AT Just Eat
freezing cold and inedible food.
Jamie . 2024-11-23
MORE AT Just Eat
I've been waiting for my order for two hours already, I've paid and I don't have food at a meeting, who's the driver, who's that much.
Yana . 2024-11-23
MORE AT Just Eat
I ordered the food at 5.17pm the time kept changing finally the food arrived at 6.50 pm ordered 9 nugget meal only 8 in the box I understand it was Friday night so get that there busy but of that the case stop taking orders until there on top of it
Nichola . 2024-11-22
MORE AT Just Eat
Order was wrong and food that did arrive was cold.
rachel . 2024-11-22
MORE AT Just Eat
Food was freezing. Can’t even warm a maccies up, especially the fries.
Ruth . 2024-11-21
MORE AT Just Eat
My food arrived late and when it arrived it was cold
Spencer . 2024-11-21
MORE AT Just Eat
Food was freezing and burger was burnt
Jody . 2024-11-21
MORE AT Just Eat
No drinks and food missing again
Marie . 2024-11-20
MORE AT Just Eat
not delivered driver said can't find address and not hard to find the vale estate in Lancaster La12ns
Patrick . 2024-11-20
MORE AT Just Eat
Forgot 3 items fuckking fuming
Ronnie . 2024-11-18
MORE AT Just Eat
Chips were stale. Cold. Missing food. Took over an hour. Missing all dips. Not the first time items have been missed out
Emily . 2024-11-18
MORE AT Just Eat
long delivery time food was cold and the drinks spilt all over the bag then my carpet whos paying for that to be cleaned?
Nick . 2024-11-15
MORE AT Just Eat
Waited 30 mins for food to be delivered cold and two happy meals missing. Had to reorder children’s food!!
Heather . 2024-11-15
MORE AT Just Eat
Food delivered was prepared over 3 hours ago and was stone cold also wrong food, absoloutley rediculous
Kyle . 2024-11-14
MORE AT Just Eat
the driver was awesome! always early
Harry . 2024-11-13
MORE AT Just Eat
food freezing ice cream melted
Chantel . 2024-11-12
MORE AT Just Eat
forgot all my sauces wouldn’t mind but food is so dry with out
Harry . 2024-11-12
MORE AT Just Eat
So no food was delivered, Asked for refund, Told me food was dropt off in safe place and that was it. No refund. No food. No nothing
Lauren . 2024-11-11
MORE AT Just Eat
It was freezing cold and I did ask politely on he note for it to be hot and fresh
Riley . 2024-11-09
MORE AT Just Eat
Twice now I have ordered mainly because my daughter wanted a mcflurry and both times it has not been delivered. also the food is cold
Sophie . 2024-11-09
MORE AT Just Eat
The staff didn't pack the food and blamed the driver Tanya the so called manager was not helpful at all and blamed the driver even though it was staff unit control to manage and make sure that they are competent at their job! Obviously not doing her job properly.. I ordered because have covid and she said well come and pick up the food. Am ill in bed and she wants me to pass it on. This is honestly the worst store as it has happened 3 times this month. Think it needs proper organisation in store and staff that actually care about what job they are doing. Will be using Lancaster store in future because that is organised.
Jason Vincent . 2024-11-09
MORE AT Google
the food tastiest good for the presentation was a little sloppy as expected for McDonald's so not complaining too much as it's gonna go into my stomach and become a mess anyway other than that the delivery driver was incredibly nice and delivered the food really quickly
Bradley . 2024-11-08
MORE AT Just Eat
Order never arrived after stating it had been delivered?!
Sheldon . 2024-11-08
MORE AT Just Eat
our fries was missing from two burger meals
Gavin . 2024-11-07
MORE AT Just Eat
Didn’t get my sauces or my cake and food was cold
Rachel . 2024-11-05
MORE AT Just Eat
ordered a mcflurry with my order and there wasnt even half an icecream in it
Jamie . 2024-11-03
MORE AT Just Eat
Ordered breakfast on just eat. When food came it was missing two hash brows. A sausage pattie. They gave us cold fries for some reason. Our drinks were wrong. All good cold also. When I rang the restaurant she did say sorry but I had to go thru just eat...it's not just ears fault is it it's the person's fault who messed up the order. Not impressed at all. Also out drinks had been spilt in transit. Surely they could of sent our order out again. Not very customer friendly service
Caroline Burke . 2024-11-03
MORE AT Google
Hash browns over cooked and cold
abdul . 2024-11-03
MORE AT Just Eat
shocking service today!! never been so bad, delivery driver was rude and wanted to know why we had ordered from there!!! nothing to do with delivery driver!! food was cold and seriously squashed, no sauces included even though requested as options were needed to be selected to proceed in the 1st place. I ordered from 1 of the 3 McDonald's restaurants as they were the only one with the options we wanted and never had issues before
Terri . 2024-11-01
MORE AT Just Eat
food cold, burger and chips had ne standing at me door for 3 mins! phone was flat even tho she could of said last 4 digits mobile number
Neil . 2024-11-01
MORE AT Just Eat
the oasis drink had spilled in the bag during delivery so when I got it in the house I got oasis all over my floor
Matt . 2024-11-01
MORE AT Just Eat
Still haven’t received my order id like a refund and I can’t contact just eat wouldn’t give em any stars waited 3 hours !!! My kids were so hungry refund please!
sarah . 2024-11-01
MORE AT Just Eat
I ordered 3 bacon cheeseburgers with just bacon,cheese and patty,no ketchup,pickle,mustard or tomato sauce,they came with everything on
Tricia . 2024-10-31
MORE AT Just Eat
Terrible experiencia - estaba saliendo con mi hija para un día especial y decidió entre trenes tuvimos mucho tiempo para desayunar en Lancaster (ella decidió aquí). Pedido realizado sin recibo dispensado. Esperé 15 minutos antes de que dieran el primer pedido en la pantalla otros 12 antes que el nuestro. Se acercó al empleado que estaba frente a la casa - le preguntó cuánto tiempo tomaría mi pedido, ya que teníamos un tren para tomar. Parecía confundido y dijo que no podía ver mi pedido - entonces le pregunté si podía obtener un reembolso (él se comunicó conmigo simplemente se fue de nuestra espalda). Después de 5 minutos, otra empleada caminó y presumí (erróneamente) que iba a resolver mi problema. (Ella no pasó frente a mí). Cuando logré llamar su atención ella simplemente no respondió y continuó dispersando bebidas. El empleado de la calle 1 volvió Preguntó de nuevo - él fue y habló con el gerente de turno (ella procedió a ignorarlo también). Todavía no hay pedidos para los clientes internos (ambos trabajando en obtener el Uber come pedidos como prioridad). Eventualmente llamó la atención de la gerente de turno que no se comunicó conmigo, esperaba preguntar mi número de pedido - ella no se disculpó por la espera o incluso dijo que está ocupado simplemente me miró con detención - como si yo fuera algo que ella pisó. Huelga decir que ya no le daré al McDonald’s más de mi dinero - prefiero ir a BK es más agradable y limpio. Tuve que irme de lo contrario me había perdido el tren lo consiguió con momentos de sobra debido a la larga espera. La ironía es que habría sido más rápido sentarse en el café a la vuelta de la esquina que conseguir comida del minorista de “comida rápida”.
Anna B . 2024-10-29
MORE AT TripAdvisor
Ordered 4 breakfast muffins with 4 hashrowns but only received 2 of each tried renewing my order but didn’t receive any response
Tyler . 2024-10-29
MORE AT Just Eat
Food was cold and over an hour late
Nicola . 2024-10-29
MORE AT Just Eat
I ordered nine chicken nuggets with medium fries and I got a double cheeseburger instead and I don’t eat beef.
Charlotte . 2024-10-28
MORE AT Just Eat
As always only half a pack of chips and the chips are stone cold as always this is getting beyond the joke having stone Cold chips for delivery you need to get sorted
Michelle . 2024-10-28
MORE AT Just Eat
Over an hour late, mclfurries melted, chips half empty. Only refunded 4.67£ which does not cover the fact everything was COLD.
Alice . 2024-10-28
MORE AT Just Eat
Food was freezing not one bit of heat on it
John . 2024-10-28
MORE AT Just Eat
loads of food missing as well as the food what did arrive was incorrect
Naomi . 2024-10-27
MORE AT Just Eat
it was delivered 1.5 hours after I ordered it? the delivery time kept changing every half hour..!!! and I didn't even get what I ordered!
Karen . 2024-10-27
MORE AT Just Eat
missing my daughters happy meal she was very upset when it was not in the bag
Thomas . 2024-10-27
MORE AT Just Eat
Wrong order girl new this told her I didn't want it and still delivered not happy at all
Kris . 2024-10-27
MORE AT Just Eat
Literally a scam. Made an order, ticket machine would not print, altered staff. Nothing was done. Could not remember order number, alerted staff and told them of my exact order, did nothing - i have work in the morning. Wtf. Spend money and received nothing. Pure scam.
Adam . 2024-10-27
MORE AT Google
on time and punctual was missing a happy meal and fries from the big Mac little deflating
chris . 2024-10-26
MORE AT Just Eat
All exactly what you'd expect from a maccies breakfast - still nice & warm too. Thanks.
Victoria . 2024-10-25
MORE AT Just Eat
My pancakes were rock hard and stale.
Keyra . 2024-10-24
MORE AT Just Eat
My oreo McFlurry was froth didn’t even touch it
Tilly . 2024-10-24
MORE AT Just Eat
missing items as usual . delivery don't read instructions as usual. give top tip available and can't be bothered to read instructions
Stuart . 2024-10-22
MORE AT Just Eat
I am not happy because I’m missing all the chips of my family’s meals… again!
Zoe . 2024-10-22
MORE AT Just Eat
It is always good. Cheaper prices, good quality except they use a little mayonnaise in burgers. They should add a little more quantity to it
Winsa Anam (Anu) . 2024-10-21
MORE AT Google
sent the wrong order out..20.nugget box instead of selects, and don't answer in coming calls, absolute jokes
Ian . 2024-10-21
MORE AT Just Eat
Desperately needs refurbishment. Tables and seating is more tired than the minimum wage employees working there.
Paul Taylor . 2024-10-21
MORE AT Google
Just popped in for a quick bite to eat and drink. There was a young guy on the door.!! Trying to keep the young troublemakers out with a bit of a struggle. The place wasn't very clean didn't see anyone wiping down tables when people had left them. The food was OK and service as expected. Overall it was just OK. 😏
DAZ Ashton . 2024-10-20
MORE AT Google
Chips were cold, coke wasn’t filled up properly and one chicken strip was missing its breading.
Ethan . 2024-10-19
MORE AT Just Eat
ordered food it arrived it was all cold and the coke zero was off as the syrup had clearly gone! why can't mcdonalds actually serve hot decent food, like it used to be!
Charlotte . 2024-10-19
MORE AT Just Eat
Half of order was missing and was cold
Abbie . 2024-10-19
MORE AT Just Eat
Sent two dbl cb instead of the actual order. Monumental f up
Liam . 2024-10-18
MORE AT Just Eat
wrong dips with the chicken nuggets not for the first time.
Felix . 2024-10-16
MORE AT Just Eat
Missing part of my order as usual! McDonald’s never get my order right. It’s annoying
Emma . 2024-10-16
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3834 Opinions
Waited 20 minutes for table service which I had to go up and get in the end. Hot drinks were cold, obviously made way in advance to food being ready. No customer interaction. Why are fries never hot?
4366 Opinions
Food hot,all was as if we had just picked it up.very quick,will definitely do again.sorry,still finger licking gooooooood.😊
230 Opinions
Visited 3 times now since moving to the area. Have to say the nicest chippy chips we've had in ages. Not soggy or greasy. The haddock was lovely too. A big queue each time we've been, proves how popular it is. Freshly cooked as well.