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3.5

Based on 4.331 opinions finded in 4 websites

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Nº 473 in 546 in Lancaster

Nº 12 of 20 Fast food in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..chicken

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Food was ok but forgot part of my order , service was very slow and there wasn't even many people in

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Zoey Ormerod . 2024-10-20

MORE AT Google

Food was still hot, driver was on time and delivered to the specified location

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Francesca . 2024-10-12

MORE AT Just Eat

Great place, good service, lovely meal

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Roque Fernandes . 2024-10-02

MORE AT Google

Absolute joke. 2 meals took 20mins to make. Ordered a chicken rice box and it came without RICE and was cold when I got it.

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Matty Askew . 2024-09-28

MORE AT Google

forgot the 6 pieces of chicken!!!

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antony . 2024-09-28

MORE AT Just Eat

food was cold, said estimated 8pm turned up at 845.

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Tasha . 2024-09-27

MORE AT Just Eat

On time! Fresh and hot food is excellent

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Tomasz . 2024-09-26

MORE AT Just Eat

Beans looked like they were two days old and congealed and burnt thrown away

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Daryl . 2024-09-25

MORE AT Just Eat

Absolutely terrible ordered over £50 and no chips arrived called and they couldn’t send us anything didn’t have number of the driver to bring us the rest of our order there should be a contact system for when this happens some disappointed children

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samantha . 2024-09-24

MORE AT Just Eat

When you going to give up on them horrible soil and skin fries, spoils the whole meal.

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Alan . 2024-09-23

MORE AT Just Eat

Delivery guy was lovely but food was stone cold when it arrived

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Sam . 2024-09-22

MORE AT Just Eat

Delivery came wrong - came with hot wings instead of 1 piece of chicken!

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Darren . 2024-09-22

MORE AT Just Eat

Whole meal missing, half a variety bucket missing

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Lauren . 2024-09-22

MORE AT Just Eat

Missing large popcorn and fries done this twice now separate orders over 30 pound

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Stefan . 2024-09-21

MORE AT Just Eat

Everytime I order from here the wrong thing arrives!!

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Hannah . 2024-09-20

MORE AT Just Eat

i was really annoyed they forgot my bottle of fanta!

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Sarah . 2024-09-20

MORE AT Just Eat

food arrived on time, I requested the drinks be packaged separately as they make the food cold, and they were, thanks kfc

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Lynne . 2024-09-20

MORE AT Just Eat

Chicken was over cooked and it was missing items

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Stacie . 2024-09-17

MORE AT Just Eat

Delivery driver was precise and on time and courteous.

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Sherifat . 2024-09-16

MORE AT Just Eat

Food is tasty and fresh. Lots of variety.

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Khushpreet kaur . 2024-09-15

MORE AT Google

Received delivery via just eat. Was given the entire wrong order that was for someone else. KFC hung up their phone repeatedly.

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Jessica Carruthers . 2024-09-13

MORE AT Google

The guy that delivered the food was extremely quick and came on bike, was the quickest I've ever received my order. Many thanks

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Daniel . 2024-09-10

MORE AT Just Eat

ordered 2 chicken pieces and chips and gravy chicken was chicken less had to pick at the few bits there was will never order from KFC again a rip off nearly £14 with delivery

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Dawn . 2024-09-09

MORE AT Just Eat

A month ago, I ordered on UberEats and only got half of my order. :( A huge part of my food was missing. Tonight it was one of my family member's birthdays, and they wanted KFC, so we ordered this time in-store. Again, a big part of our order was missing—4 bags of fries were missing. I'm just so sad. I saved for a few weeks for this. Why do they have to only give us part of our order every time?! :( Never coming here again, and neither will my family, friends, or TikTok followers. This KFC is just awful. I've been to KFCs around the UK, and this one just sucks every single time.

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Evelyn . 2024-09-09

MORE AT Google

Great food, still hot and the items were all there. Good enough for me 😃

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Tracey . 2024-09-09

MORE AT Just Eat

Completely wrong order, half the amount of what I paid for. Not the first time this has happened either

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Robert . 2024-09-08

MORE AT Just Eat

Food came under 30 seconds. Could be under new management, Nicest staff ever, and the service was amazing we expected the food to be mediocre due to it coming so fast, But it was hot and fresh! The staff are nice and friendly and will be visiting again

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James Rowe . 2024-09-07

MORE AT Google

Tje only complaint is that I had to use those self service kiosks, and I don't like that. Food was delicious and service was also very effective and polite, and youbcan tell its a very busy restaurant with all the deliveries. Nevertheless the gentleman that was at front house service was very polite and friendly.

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Lili Amandi . 2024-08-31

MORE AT Google

4 lots of fries missing from order

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Freddie . 2024-08-30

MORE AT Just Eat

Everything was cold it took at lot longer than what it said when I was deciding to order

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Tony . 2024-08-30

MORE AT Just Eat

Arrived 15 minutes before the closing time and payed for parking and walked to the door and it was locked then a member of staff told me to leave , 15 minutes before they close

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Helen Bleasdale . 2024-08-26

MORE AT Google

The food was cold which was a shame

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Robert . 2024-08-22

MORE AT Just Eat

Took kids as I don't eat chicken they really enjoyed the food but the customer service wast great son asked about missing items and they was pretty rude after the machine didn't give us a receipt so couldn't proof that items was missing

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Samantha Nicholson . 2024-08-21

MORE AT Google

Food cold and seems like it was made hrs ago

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Leigh . 2024-08-21

MORE AT Just Eat

Second time order has been incorrect. This time, NO chicken pieces arrived with our bucket meal; wings only. Plus x2 sides missing.

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Dean . 2024-08-18

MORE AT Just Eat

We’re regular customers who come twice a year, still like it

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San Su . 2024-08-17

MORE AT Google

Durga she is very good staff Amazing food on the planet

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Maruf Juraev . 2024-08-15

MORE AT Google

Great service, hot food, good service, lovely smile from staff

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K . 2024-08-14

MORE AT Google

No gravy abs no supercharger mayo.

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Shelley . 2024-08-10

MORE AT Just Eat

The 3 mini fillets in my son's boneless banquet where inedible,far too much salt in the coating ,and my fillet tower burger was overcooked and not made fresh to order.

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Mark . 2024-08-10

MORE AT Just Eat

Chicken piece's very disappointing, ordered 6 piece's and 5 were wings.. very poor value for the money..👎👎

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Chris . 2024-08-09

MORE AT Just Eat

FORGOT MY BEANS HOT WINGS AND POP WORN CHICKEN . FROM A BONE LESS BANQUET

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Alicia . 2024-08-09

MORE AT Just Eat

Supplied with a code to tell delivery but was never asked for it! The same happened yesterday, what is the point of issuing codes to ensure the correct delivery gets to the right place when not asked for it. Code = right house

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Annie . 2024-08-07

MORE AT Just Eat

Went in for a drink took staff 15 minutes to make the drink and give it out it was very weak running out of syrup

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Jack Mcmaster Tinsley . 2024-08-06

MORE AT Google

I've got the wrong order from the delivery driver.

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stephen . 2024-08-04

MORE AT Just Eat

The popcorn chicken was missing

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Kirsty-Helen . 2024-08-04

MORE AT Just Eat

The smell of oil is strong, the place is not as it should be

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Ahmad Jamal . 2024-08-03

MORE AT Google

Still not received my order even though it says delivered

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Dawn . 2024-08-03

MORE AT Just Eat

forgot 4 flipping chips ruined my night

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ella . 2024-08-02

MORE AT Just Eat

Freezing cold I had about 4 missing sides there was a fly in my gravy

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Ellie . 2024-08-02

MORE AT Just Eat

Think they run out of mayo and put bbq in but hate the stuff. Food was great

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Kev . 2024-08-01

MORE AT Just Eat

Never arrived. No one to contact about this. Don’t know where the delivery driver is with my food.

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Zoe . 2024-08-01

MORE AT Just Eat

how do you forget four portions of fries!

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Oliver . 2024-07-26

MORE AT Just Eat

A fair portion of the burger was chewy and inedible, but the loose pieces of chicken were great and I got an extra hot wing.

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Daniel . 2024-07-23

MORE AT Just Eat

The chicken was dry . Definitely not finger licking . I could tell it had been sat in the hot counter a while

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jamie . 2024-07-23

MORE AT Just Eat

whoever packed our order DELIVERED. usually when we order a kfc it’s semi warm kinda dry and mash is lacking. but today burgers had so much mayo it was perfect and saucy and we got three sides of mash and each one was FILLED and we only ordered a regular portion too. drink was gorgeously cold. whoever packed and made our order is either in a very good mood or is leaving and is doing good to the world

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julia . 2024-07-22

MORE AT Just Eat

Quick delivery. Delivery guy was nice. They forgot my Pepsi max though.

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Dan . 2024-07-19

MORE AT Just Eat

tasty. hot. only gripe was requested things to eat from and with and wasn't sent napkins or wipes either. but nice food otherwise .

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Belinda . 2024-07-19

MORE AT Just Eat

My food was absolutely freezing also was over an hour late! I am extremely unhappy with the service and definitely won’t be ordering from kfc again!! I would like a full refund for my money!!

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Alesha . 2024-07-17

MORE AT Just Eat

Expected at 30 past 11 was delivered at 12.10

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Marley . 2024-07-13

MORE AT Just Eat

The food may not be ready in time but atleast was not cold. I once ordered for delivery and have eaten at the place both times were great.

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Bawer Gulli . 2024-07-13

MORE AT Google

not a problem with the delivery but the order,I was supposed to get 1 mash potato and 2 buttermilk mayo dips but relieved a dif sauce and corn on the cob,good job on the delivery time though

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Alan . 2024-07-12

MORE AT Just Eat

half of the order was missing when delivered but when put refund in still not had no answer

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Lee . 2024-07-10

MORE AT Just Eat

Never arrived the driver had stolen it there’s contact number nothing rung

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James . 2024-07-09

MORE AT Just Eat

The driver was really kind and nice 100% service food is kfc quality.

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Ki . 2024-07-05

MORE AT Just Eat

stopped ordering from kfc due to the order being wrong or missed items and without fault they did it again tonight.. absolute joke never again!!!

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Jamie . 2024-07-04

MORE AT Just Eat

Don't think I've received the correct order from this place yet and if you want to wait 35 minutes for the wrong order then fire away, best thing about the place is the exit.

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Chris Findlay . 2024-07-03

MORE AT Google

pop that felt like it was frozen was in the middle of the bag so everything is freezing. microwaved lettuce in a burger is not something anyone wants. only didn't give it 0 cause the order was correct. But why do I have to have fries? Hate them.

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Victoria . 2024-07-01

MORE AT Just Eat

Very poor food my wrap had the wrong sauce and the wrap was so hard I was able to crack it, makes me think it had been sitting around for hours. Would not ever order again.

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Poppy . 2024-06-30

MORE AT Just Eat

All of the food was piled in bags; some of it should be in boxes so it survives the journey better. The water and canned drinks were just shoved on top of the food, so the wrap and chips were all squashed. Barely warm food.

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Helen . 2024-06-29

MORE AT Just Eat

Manager was great and super helpful.. I didn't get his name but he made a difference tonight.. great service 😁

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Fernanda Prado . 2024-06-29

MORE AT Google

Its says deliverd for ages and im sat waiting outside with no food we have paid !

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Honey . 2024-06-29

MORE AT Just Eat

My food never arrived and I was never called even though on the app it says delivered. This is extremely disappointing service and I would like this sorted or a full refund of my 41 pounds

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Akshay . 2024-06-23

MORE AT Just Eat

Arrived hot,fresh and with additional dips 👍🏼👍🏼👍🏼

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Robert . 2024-06-23

MORE AT Just Eat

Chicken bucket is too salty, but chicken wings are okay.

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Marjorie . 2024-06-23

MORE AT Just Eat

Despite the reviews. The service and food was great. The restaurant is indeed Halal but doesn't currently state so on maps (I have requested an edit, so it'll show when it gets accepted) but does on KFCs website. Since the restaurant only recently got certified it likely wasn't changed. That said, my only complaint is one charging socket in the restaurant (unless I missed another) which was by the delivery collection window. Otherwise, I didn't experience any issue in my visit.

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Sayo . 2024-06-17

MORE AT Google

The driver was in the area approx 10 mins. Food stone cold again. This is definitely the last time I will be using you.

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Julie . 2024-06-16

MORE AT Just Eat

That was worst order i ever had it was not fresh at all gravy was disgusting as well and the fillet on the burger was probably done hours ago.

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Rosian . 2024-06-16

MORE AT Just Eat

the food started off at delivery between 5.35-5.50. The courier didn't get to Lancaster store until 5.50pm and it was actually out for delivery 6.36pm. It was not warm.

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Denise . 2024-06-16

MORE AT Just Eat

delivery time changed twice to prevent it from showing late.. food was not hot either

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Jason . 2024-06-14

MORE AT Just Eat

Sent wrong order sent someone else’s

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Marie . 2024-06-14

MORE AT Just Eat

the food was hot and fresh, delicious, and a very friendly driver. thanks 👊

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Tori . 2024-06-13

MORE AT Just Eat

Please don’t even bother and just drive the extra 15 minutes to Morcambe. If you’ve ever watched Zootropolis with that scene of the sloths then all I have to say is brace yourself. There were only 5 other people in the store. We waited 30 minutes for 20 pieces of chicken. Tables were like slime so glad we got take out and machines never work.

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Charlotte C . 2024-06-12

MORE AT Google

Lovely and fresh. Came within the delivery time piping hot! Only issue was we got corn instead of gravy

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Sera . 2024-06-09

MORE AT Just Eat

I had 4 missing piece of kfc chicken and I am really unsatisfied I’ve tried calling kfc and they have not answered me or tried to call back I’ve left a complaint with just eat and I hope they’ll compensate me but this isn’t an easy mistake to make that kfc have made and they’ve left me with a loss of money idk weather the driver has taken food out or the store has made a mistake but either way this needs reimbursing towards me!

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Dan . 2024-06-09

MORE AT Just Eat

they didnt deliver the drink which i paid for with the meal.

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Awy . 2024-05-29

MORE AT Just Eat

driver didn't know where l was. food was late and cold, fries were disgusting and 3 pieces of chicken was very small and wings. I do have photographs.

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Mrs . 2024-05-26

MORE AT Just Eat

placed order never got two cans of tango

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Jacqueline . 2024-05-25

MORE AT Just Eat

First time using JustEat, food was Hot fir a change !! I did get a few things wrong with the order found it a little confusing placing the order but I'll get use to it ,much better than the other rivals great service from the delivery lady with a smile 😃 will be using you again .

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Ian . 2024-05-25

MORE AT Just Eat

I asked for all chicken legs as I find the chicken breast not good at all. And I got mostly breasts. So didn’t enjoy tonight’s.

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faye . 2024-05-24

MORE AT Just Eat

Literally delivered as fast as it could have safely been delivered

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Jake . 2024-05-20

MORE AT Just Eat

Yet again, the food was wrong. They had put on sauce that I have a reaction too. Just Eat and Lancaster KFC are so poor, it is unbelievable. I refused food at door, but driver still put it down as delivered. A shocking service fro. beginning to end. Avoid!!!!!

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Philip . 2024-05-18

MORE AT Just Eat

Food arrived on time, burger was good, but where are my fries? And of course the restaurant doesn't have a phone number to complain on!

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Sam . 2024-05-17

MORE AT Just Eat

chicken was dry. the shell was soggy. The fries were barely cooked.Poor delivery guy had to wait for them at the KFC for 20minutes even if they had 55 minutes to prepare the order .

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Emil . 2024-05-16

MORE AT Just Eat

Brilliant very hot and driver was lovey

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Deborah . 2024-05-15

MORE AT Just Eat

Arrived on time, the food was hot enough, and the order was correct

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Dave . 2024-05-14

MORE AT Just Eat

This time we were impressed as everything expected was in the bags. Thank you

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Andrew . 2024-05-12

MORE AT Just Eat

3rd time in a row that order is wrong...this time Lancaster KFC gave me my full order without the CHICKEN!!! Not answering phone and Justeat are as pathetic as ever. Last time using either company.

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Philip . 2024-05-11

MORE AT Just Eat

Food was cold, order was wrong it was inedible

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Leanne . 2024-05-10

MORE AT Just Eat

The quality was not upto the mark. I ordered a wrap meal from kfc and it was so expensive (double the normal price I get for wrap meals elsewhere) and it was not even good. The fries portion was so stingy, I could literally count 10 fries or something. Would blame kfc more rather than justeat for this. Although the food was cold, which is on the delivery guy. It’s my first time ordering in lancaster, and I’m really disappointed. I might as well go get food myself than order next time.

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Anadil . 2024-05-08

MORE AT Just Eat

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