[review according to Italian tastes] good food, staff not always attentive. There were two of us in rows and while our cashier was preparing coffee we were waiting while the other cashier served those who came after us. Clean place, good food
Absolutely disrespectful and rude staff who berate customers.
The management who i spoke to is just as incompetent and useless.
Will NEVER come again and advise all to STAY AWAY!
Studio Frantzén, situado en Atlantis The Palm de Dubai, ofrece una experiencia gastronómica de lujo que combina sabores nórdicos y asiáticos. El elegante ambiente escandinavo cuenta con cabinas íntimas, zona de comedor privada, mostrador de chef y un elegante bar. Platos emblemáticos como “Suecia vs Japón” muestran el filete y el brisket Wagyu, complementados con lados únicos como salsa de anguila - brócoli marinado. Si bien la cocina es imaginativa, algunos clientes han señalado que el ritmo del servicio puede ser inconsistente, lo que conduce a experiencias mixtas.  En general, es una visita obligada para aquellos que buscan un alto arte culinario combinado con paisajes urbanos panorámicos.
I cannot believe how poor the customer service this place has. It’s either manager being racist or staff being untrained… yet it felt like my order was deliberately made harder, even when I was polite after there was mistake of the staff which is giving me wrong menu, manager made this like it’s my problem and was not making any kind of solution, I felt extremely unwelcome and it is a very big shame. I was with my boyfriend and his order was placed to have the chicken Kiev which they seemed to have at the time but afterwards when the staff or manager approached me they said it was all out. This is when I felt I was being discriminated against. Very poor we go regularly needs improvement.