The Mitre in Kensington and Chelsea

I cannot believe how poor the customer service this place has. It’s either manager being racist or staff being untrained… yet it felt like my order was deliberately made harder, even when I was polite after there was mistake of the staff which is giving me wrong menu, manager made this like it’s my problem and was not making any kind of solution, I felt extremely unwelcome and it is a very big shame. I was with my boyfriend and his order was placed to have the chicken Kiev which they seemed to have at the time but afterwards when the staff or manager approached me they said it was all out. This is when I felt I was being discriminated against. Very poor we go regularly needs improvement.

A good pub, but where one can also have quite a rich selection of typical English food, and, needless to say, very good beers. The service is kind and very friendly, although with some distractions. I ordered a dish of Sunday roast beef, and I got lamb. However, when I pointed out the mistake, without making any complaint because the lamb was good, the waitress made her best and brought me an additional two nice slices of roast beef, no extra charge. I appreciated their gravy for the roast meat and the horseradish sauce, but unfortunately they had run out of bread sauce. So, overall the outcome was quite good: the food is good and the service is very friendly and nice, despite some inaccuracy in taking the orders. And a miss for the bread sauce..

The Mitre looks so promising from the outside - cute corner pub. Perfect for a sunny day which it may be, if you stay outside. Inside is a bit of a let down. Outdated and a bit void of character.

Well at least it wasn't busy. Ordered a £28 steak medium. Came out with no side and was UBER rare. But at least it's not busy

Had a fantastic experience at The Mitre Bar! Sandesh gave absolutely excellent service—attentive, friendly, and professional. The food was outstanding, especially the chicken pie, which is truly to die for. Highly recommend for both the quality of the meal and the warm hospitality.

What can I say about the Mitre David and his team was outstanding pure class

Stopped in for lunch… fish pie was excellent. Kids loved their meals too

Everything was wonderful. Food and service were impeccable. Got the pork pie and chicken chausseur. Delicious! A little loud but fun!

Had a quick lunch here today. David our server was very kind and being a travel day was great at providing quick service. Food was enjoyable though we only had chips and sandwiches. Sitting outside on Holland Park was delightful.

They were out of many items, and the restrooms were very dirty, 2 of the cubicles were unusable and the restaurant was very empty, you'd think the staff had time to manage the facilities. Excellent fish and chips.

Good pub, good athmosphere, very nice good and attentive service by Namya. We had a perfect diner.

Atmosphere was very calming and inviting. Service was exceptional, our server Namya was great!

Since they changed to refurbishment it’s gone down hill

Visited for my 32nd birthday. David was an exceptional waiter, even gave me a free glass of Prosecco to celebrate my birthday, how lovely. Friendly and polite! We went for a variety of small plates to share, food was very very tasty, and we are big big foodies! Highly recommend. 5 minute walk from Holland Park, outside and indoor seating. Kids menu available, great sizes and priced well. Thank you very much, will be coming back!!

The only thing I found disappointing was the topside of beef everything else was very good but I couldn't even cut my beef with a steak knife

A very nice place with colorful traditional English decoration, very good food and a good atmosphere. Carina was very kind to us and speaks Spanish very well. We will return. Thank you.

Nice venue, delicious food and good service. We had an enjoyable evening!

The food was amazing! The place was so gorgeous, and especialy Karina was so nice with us and welcoming!

I came again to the beautiful Mitre with a friend and we were amazed to discover this new offer they have with 3 courses for £22. I was shocked how tasty it was and what a good value for the money. The prawn pasta definitely my favourite! We will be back soon again to try all the dishes as the price it’s just perfect !

A great place.... spent a really happy few hours here, great drinks selection, and really happy and friendly bar staff... really busy with a lovely atmosphere too, outside space and nice loos

Mediterranean sandwich all the way!! Steak sandwich was not for me, oily chewy. Lovely location. Good cocktails.

Great lunch. Great staff. Nice atmosphere.

They had run out of most of their menu items and what we ordered and was served was spoil. They served food that was off which was a disgusting experience 🤢

Great food and atmosphere! Would highly recommend!

Great food, lovely service - perfect to enjoy a sunny Saturday

Fabulous, welcoming pub in a great location. Visited for drinks and dinner on a Friday evening and the food and service was fantastic. Namya was our server and she was superb - very polite, fast with service and made the experience very enjoyable.

I was impressed by the services given by Namya . Overall the food and experience was amazing. I would love to visit again and have gnocchi and Korean bbq chicken.

I have never really felt compelled to write a negative review but I’m so incredibly disappointed by our experience today - if you have young children I would avoid eating here on the weekend. We came to the restaurant with our 22 month old daughter for dinner and drinks and from the get go were treated with little regard. We were seated in a drinks area and told we could only order at the bar, when not long afterwards two ladies sat in the same area were served both drinks and food at their table - it was actually really upsetting and frustrating given we had to wait 25 minutes at the bar to order with an unhappy toddler. At no point did any member of staff come to our table to engage with us; it was totally bizarre - we were ignored. It was evident they were understaffed (I feel for the team behind the bar!) but it would have taken 1 minute and a bit of common sense and understanding to take our order at our table. The staff waiting tables were clearly very busy but (apart from the older gentleman with glasses) also pretty rude and unhelpful - they did not seem to care about customer service. I asked to speak to the manager at the end and was directed to the assistant manager. He listened and apologised but did not do anything about it, apart from let the guy who had told us we could only order food at the bar come and speak to us to ‘explain’. I think the staff could make some better decisions in the moment, and show some more understanding. The assistant manager was nice enough but disappeared, and I didn’t have the time to wait around - if this pub actually cares about customer service perhaps the manager could respond or give us a reason to come back. No issue with the food, just really disappointed with the overall experience :(

Great food! Definitely recommended

Lovely pub with good service and generous portions of grub

Great service and lovely atmosphere

A comfortable and elegant place, with a terrace to have a drink, and inside a warm environment to eat (kitchen open all day). The waiters are super attentive and nice.

Perfect vibes for lunch. Amazing in cold or rainy weather to just have a glass of wine and relax! You can sit for food or hang out for a drink.

Very cosy place, we came for a couple of drinks and then we decided to get some nibbles as well. The beetroot hummus was exceptional, also we had some cauliflower cheese, very good. The staff is very nice as well. We would definitely come back!

Lovely pub, great service. Loads of room and decent food

Great service, amazing food and perfect atmosphere! David is just the best!

Advice for tourists: READ THE MENU WELL (they are somewhat strange things), it is VERY EXPENSIVE and the food does not do it justice nor is it very traditional, they charge you a tip that you cannot take away and it is quite high. In his defense I say that it is in a very reserved place and the atmosphere/service is good.

A Good place to eat and drink in an amazing athmosphere. We stayed four days in the Ravna Gora hotel and walked to the pub three evenings. We had a good meal and exelent service. Thank you, Grandfather on tour with his grandson from Germany.

A lovely Sunday lunch at The Mitre. We had two dogs with us and they were so kind and considerate. Not only that, Ram brought the dogs some beef trimmings! It’s the small things that count. A big thank you.

Perhaps it was not our evening during this visit, but overall felt like an underwhelming experience. The building lures you with an appealing modern ‘tavern’ exterior and a tremendous location right beside Holland Park. However, when it came to the actual dinner, I have had much better Sunday Roasts. The portion size could be slightly bigger for the premium price. Some more vegetables or a second yorkie would go a long way in preventing one from feeling peckish after a full roast. It seems that the establishment serves high-end pub food, but does not deliver if treated as a fully-fledged restaurant. Nice place to get a pint beside Notting Hill. If this sounds like your cup of tea, you may enjoy it, but I found it to be lacking.

excellent Sunday roast, highly recommended for families and friends

Went for Valentine's Day so it was fairly busy but I got the distinct impression that they were short-staffed because it took forever whenever we needed someone's attention. The drinks were good, really enjoyed the orange and ginger marg. The starters were also really nice. But the options for main were so basic, and they had run out of the two more interesting dishes so we were left with a mid fish and chips and a boring burger. I'd go for drinks and maybe some snacks but not dinner!

Unfortunately the food wasn’t great at all. The burger was burnt and the fried chicken was impossible to chew. The service showed great understanding, I give them that, but that doesn’t change the fact that we didn’t have a great night.

Very nice Good and kind service. We arrived late but they atended us very kindly and quickly.

Good food, great service from Namya who helped us and gave food recommendstions!

Great setting, lamb was undercooked though and gristly on one of our plates

I took two friends for dinner at the Mitre on Thursday. I was surprised how good the food was. Everything was lovely and hot and our waitress was really sweet. A lovely atmosphere as well

Good food, lovely atmosphere. Reddy was amazing.

We had a great time. The atmosphere is pleasant. The lunch was good.

Stopped in for a lunchtime soft drink just after opening. Attentive staff. Reasonable price. Plenty of choice for soft and hard drinks. Menu available. Plenty of seating. Clean toilets.

Very nice Sunday roast! Huge and tasteful! Delicious!

Great pub. I had sea bass with chorizo which was a small portion but delicious. It is spacious and nice pub

Great food and ambience for Sunday lunch. Service excellent and Head chef had everything under control serving excellent Sunday roasts

The service has always been great at the Mitre, however, I've been coming once every half-year, roughly, since 2018. They used to have many kid friendly options for their menu, but past 2021 the options were replaced with much larger meals that a child wouldn't want. This became an issue, and past early 2024 I stopped going to the Mitre because of this. Really unhappy with the menu change with this.

We had a lovely lunch and very good service. A usual place for a nice meal with friends.

Lacklustre food, otherwise nice. Good service and ambience.

Good food but can be noisy on Sundays when families arrive. Would recommend the Sunday roasts as plentiful and tasty. Will be back!

We’ve been there in a sunday near Christmas and we enjoyed every minute! Excellent food, excellent service by Sandesh and excellent ambient. Definetely, this is the must place to be in Notting Hill area. I would like to thank Sandesh especially for his service. Congratulations to all the team

I'm sad to say that this establishment has gone downhill. Slow service, cold food, chewy meat, unhelpful staff and expensive. Busy for a Sunday lunch, but there are much nicer pubs and nothing hill at this price point. The atmosphere is that of a hotel lobby as well, which doesn't help matters.

Very good service, attentive and fast. Food was very well served, well cooked. The sizes are normal but they have options to add side dishes A lot of variety of dishes.

A very spacious, beautiful and pleasant place. The food is very well prepared, the main dishes are abundant and good value for money.

Reddy, Namya and the team were really helpful. The food was great and the service on point. We had a Chicken Kyiv, a Double Cheese Burger and roasted veggies, and their were delicious. Would recommend a visit here 100%

Visited twice in recent months and both times went for starters. Some felt overpriced for portion sizes, but the right picks were worth it. Very nice layout with bar-side tables and a restaurant section. Popped in on Boxing Day nor expecting a full menu and service was excellent, sticky toffee pudding hit the spot, and coffee was ok. Good selection of beers.

Very kind members of staff , helpful and willing to make this moment pleasant . Now as regards the food … honestly : starter (rare bits) : a slice of «  bread » rather soggy but hard to cut , its topping was something like heated béchamel with not much taste « despite «  Tje rather chewy melted cheese , the main course was great , the desert was really really hopeless … was it defrozen cheese cake ( stale) and the pineapple desert was merely sliced pineapple on crusty paste coated with honey , we didn’t complain because it was Xmas day and the staff were really kind but :certainly not worth more than 100 pounds each !! Come on …

Large Pub on Holland Park side of Notting Hill Some outdoor seating relaxed atmosphere I've been coming here on and off for 40 years it was called The Raj in The Eighties Happy Days Then

Had a table booked, arrived and was told we couldn’t have the table because there was a big Christmas party going on so was moved to a small drinks table. Was then told to order immediately because the Christmas party was going to disrupt the kitchen. Half then menu was then unavailable. Would not recommend!

Great evening for our family party of 6 which included a 5 year old. Food all very good. Fish curry, sea bass, fish & chips, kids cheeseburger mains. We shared chicken wings and beetroot hummus starters Draft beers and very decent Sauvignon Blanc. It was the week before Christmas, there were crackers on the table, Christmas music playing and a great atmosphere. Highly recommended we will return. Thank you!

The mitre is such a cosy and amazing place, always busy and such a good crowd. The place is full of life. Served amazing food and drinks when we were there. Will happily return!

I had my Christmas party with my company at the mitre, from how lovely the pub was decorated, to our long festive beautiful table and to the service, everything was amazing! Thank you!

Visited the other evening with some friends visiting. Some got the fish and chips which were fine, but they were a lot heavier on the breading than fish. Another got the roasted squash and chickpea salad and added steak which they said was delicious. The interior was beautiful and it had a good atmosphere. If I were to go back I would want to go to attend their quiz night or live music night!

Great service and attention to detail. Warm, welcoming and lively atmosphere . Sunday roast was well presented and delicious.

Good ambience and food. A cosy pub in Holland Park. I’ve been there with friends for pleasant Christmas’s greetings evening.

Sunday roast chicken dinner was so nice, cocktails were amazing and the service was great. Staff were so friendly and helpful. Can’t wait to visit again as soon as possible

We arrived a little early but were seated. Food was excellent & staff very friendly.

Great local, always a pleasure to visit. Good food and atmosphere

I have been here before and had good experiences on those occasions. This was awful. I was about to book a table through Opentable, saw there were several timeslots available and decided to walk there (we were 10 mins away). Got to the restaurant asked for a table for 3 people, was told absolutely not fully booked and suggested we take one of the high tables near the bar if we wanted drinks. Pointed, not showed us to a table. I said that was strange as I just was about to book and saw several slots. He shrugged it off and waved us to the high top area. Immediately, I whipped out my phone and booked a table on the spot. A different waitress approached and we said we would like to talk to the waiter who just dismissed us and didn't even bother to check their reservations. He didn't seem to want to talk to us so we were led to the worst table in the restaurant by the kitchen (fine if the whole restaurant was booked, it wasn't). We asked if we could move to a table (same size) a we could see, told it was reserved (not one guest arrived for the entire 1.5 hours we were there). Anyway, the waiter who dismissed us came to take our order, I thought it was strange he didn't even acknowledge we were now sitting down for dinner and I said we managed to get a table. He then started arguing with us! He then told us there was a huge wait time on food, we said fine and ordered wine and olives. Food is whipped out less than 10 minutes later. Bland, chicken and lukewarm vegetables served in a separated sauce. No one during our time there asked us how the food was, more wine. The bill came delivered by a different waiter and we asked for service to be removed (first time ever in London). The rude waiter brought it this time saying he was about take it off himself. We left, half laughing at how bad the experience was. I would avoid eating here and stop off for a drink at the most. The building and interior is lovely.

First time back at the mitre in probably 2 years. Definitely been a change in management, and not for the better. The food was ok at best, used to be miles better and the service wasn’t great either. Had to wait 45 minutes after our plates were collected to get a desert menu. This was at a time, one of the best roasts in London, safe to say I won’t be returning.

Wow the place looks so different from when my mum and dad used to run this pub when I was a baby. Was just wondering if you guys knew of the goat that lived in the garden?? It used to attack people and escape and attack people haha

I was there tonight once again see are going often as one of the neighborhood pubs ….. food was good as always on their standard menu ! We requested the bill …. They brought it…. We gave them majority in cash and the second person requested to pay the rest with card….. they took the cash they came back with the machine and …. While holding the cash in their hand they charged the second person the full bill ! We asked them why and they said sorry …. It is a mistake while still being paid through the card and holding the cash without returning them ….. then they returned them back upon request and said sorry was a mistake and left ! I complained to the manager and said …. Oh this is ok …. We will return them to you and do all transactions again splitter …… it is the end of a day and after hard full day working we go there to relax and enjoy after a hard busy exhausting day is over and I do not want to redo transactions when my uber is waiting outside! I said no worries and go and the manager we stopped my colleague to accuse us of bad manners and we made the waitress to cry that we have to feel bad! I walked back to talk to this manager and he said to me to exit and that we do not have the right to complain and to walk away! ….. so people as a result this personal can abuse you and take your money twice ….. cash and card ….. and have the guts to tell you …. You paid the bill we got your money….. we ruin your evening and end of week relaxation …. That is your target abuse you and Now Go OUT ……You do not know how to treat tired people who works on hospitality! So the really hard working people since 7:00 am to almost 19:00 pm can be abused and it is a normal mistake …… you do not have the right to express your complain or frustration and you are also a used after being paid and attempt to be charged twice! Cash and card! Food for thinking ! Also as an advise to the owners …. Please be aware to your property and the people you put in charge! They have to represent your value and store with correctness and politeness… not rudeness and abuse of their power! All this happened tonight less than an hour ago! Please be careful when you walk in this pub your relaxation and happiness might twist in a very regretful and sad experience while you are going there to finish your week with friend relax and enjoy … spending your money and investing your hour happy time with your friends! Your reply is unacceptable and untrue ! The unreal and frustrating presence of events is totally trying to cover the unprofessional behavior and attitude and is twisting events accusing hard working people who are repeatedly using your services for many years without having any issues ever before! This new potential manager that was in duty last Friday evening had certainly a rude attitude since and even prior to the event of us being charged double through the card machine and holding the cash on their hands. We are working in provisional services too and we are aware that dealing with certain issues can be difficult sometimes but this is not justified the behavior of this person accusing us and through us literally out by even hands gestures and smiling in our faces after getting our money and ruining our reputation to cover his personally incompetence and unprofessionalism. This is ruining the values and moral standards of this pub and owners just to cover his behavior and using an event of frustration and misleading people’s understanding of how the events really took place! There is my colleague’s witness in this event while taking place and facts are not the way are described in your response! It is a pity that such incident can damage and ruin the really good intentions of your hard working personnel !

The Food was delicious and the ambiance was great. Prachi and colleagues were very kind. Only the temperature was a little bit to hot.

We had our work Christmas diner here. It was splendid. The atmosphere and staff were excellent - thanks Parveen! His attention to our table although he was clearly very busy was first class customer service. All 22 of us were impressed with the quality of the food. Great time had!

Great night, great drinks, great food and great service from Namya, thank you!

Good experience overall - atmosphere was great, service was good not outstanding. Very limited selection/options of both beers and ciders. Sticky Toffee Pudding was really good. I would recommend this place for large groups as they have quite nice and cozy set ups to host them. Location is perfect.

Always a really cosy place to meet friends and family. The staff are friendly and efficient, and the food is a perfect pairing for drinks.

The food is good, the Yorkshire pudding over done. The service is terrible and seemed very unorganised.

A really excellent pub with a wonderful and well priced wine list, exceptional Sunday roast which as promised, comes with all the trimmings and excellent value for money. The service is always friendly, efficient and welcoming and they do their upmost to accommodate any four legged friends! I love this place and would highly recommend for a roast next to the open fire amongst the jovial atmosphere.

Service was good, staff very happy, meal was served hot but would have liked my beef a bit pinker

Lovely, cosy,atmospheric pub with one of the best Margheritas I ever had!!!

The ambience was nice and the place was well located. The food was pretty average with a lot left to desire in flavour. The service was also quite slow but that may have been by design.

Waited maybe 20 minutes before deciding to go to bar and order our food and drinks as no one approached table to take our order. Waited a further 20minutes in hope for our two soft drinks to be delivered to our table after ordering at the bar. Four tables in restaurant in total, and two of them were served meals and drinks all while we still waited to be served our soft drinks. The two tables that were served both food and drinks before us, were the two tables seated after us too. Gave up and went to bar to collect the soft drinks myself . Slow service. Inattentive. Seems the quieter it is the slower the service. Starters arrived 30-35 minutes after ordering. (Chicken skewers and bread) Mains arrived 20minutes after starters were cleared (2 chicken Kyiv ) Food was nice but definitely didn’t make up for the wait. If we hadn’t been so hungry we would have left at the point we seen the two tables arriving after us being served their food and drinks.

Went for Sunday lunch with family. Quality of food and service was good, as were the surroundings.Good value for money. Would happily go back

The meal was tasty! First experience of “Scottish egg” 🤩 Really nice server

Although not bigger on the inside like the Tardis, it's still pretty roomy with loads of comfortable seating. However, on Thursday, a bitter November day, we seemed to walk into next month. A warm pub with an open fire, Christmas trees, and subtle festive decorations. The server was cheery, and a punter at the bar was friendly and jovial. An hour later, there was even what looked like a large pre-Chistmas gathering around the bar. We accepted the kind offer of drinks brought to our fire-side table, and so our departure was happily delayed. My friend and I are looking forward to another visit soon.

The Mitre has good food, friendly staff and a good atmosphere. It is the second time we have been in the past 3 weeks. We like it

This was a great place, especially if you want more gastro pub style experience. The layout was great spacious but still had a cozy feel. The food was amazing the chicken skewers and trout salad had such an amazing balance of flavours. The wine selection was good and reasonable prices and a good selection of by the glass options as well. Fair prices for the area and would likely be a treat place I'd go back to.

Sunday lunch superb! The staff are so great.

Very good service, lovely food and the place was beautifully decorated

Amazing food, amazing vibe and the staff went above and beyond to make my dads birthday special 🩷 Thanks team!

Great experience. However they don't show rugby games unfortunately.

My first time in The Mitre , good food , drinks and the best of all Prachi the waitress . We’ll come back again