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4.2

Based on 109.665 opinions finded in 6 websites

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Nº 465 in 1366 in Kensington and Chelsea

Nº 48 of 144 British in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecheesecreamroundoysterssandwichfishroastcakemustbeautifulgroundpaychickencoffeeoldduck

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The sales are excellent on pieces currently found in official boutiques, but the place is stuffy and crowded

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Dr.Monira Alfayez . 2025-01-16

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Historic place to shop for brands eat and see

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amer ahmed . 2025-01-16

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The most important thing is chocolate 👌🏻😮‍💨

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Turki Bajeel . 2025-01-16

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Harrods is a must-see...but ideally not at Christmas time, like we did. Incredibly full, so you can hardly move. But the selection you get here is of course second to none and I don't know of any store that even comes close.

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Ut Ku . 2025-01-15

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Beautiful luxurious store And great food sections with amazing sandwiches

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Jean Yemisen . 2025-01-15

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Loved the ambiance there! Has everything so well placed, from the luxury brands department to chocolates arena, it’s a must place visit just to experience royalty! Worth a visit if you’re visiting London. It’s an experience to shop from harrods

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Dania Hanif . 2025-01-15

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Very competent staff, everything your heart desires, as long as your wallet allows it

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Max Fleisch . 2025-01-15

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Great to experience and even better to enjoy a glass of Prosecco in the Prosecco Bar Goes without saying it’s not cheap however worth it for the quality of product, fantastic service and just the whole experience involved We were limited for time but you could literally spend all day in there

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Mark Pickering . 2025-01-15

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Too crowded, It's not my way to buy stuff.

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Emil Sassolini . 2025-01-15

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It is not for all budgets. It itself has multiple well-known brands.

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Vivi AGRELO . 2025-01-15

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Harrods is an iconic shopping destination that offers a truly unique experience in London. From high-end fashion to luxurious goods, it’s a one-stop shop for all things opulent. While the variety and grandeur are impressive, we found it a bit confusing to navigate at times. The store is massive, and with so many floors and departments, it can be easy to get lost. But it’s all part of the adventure! One highlight was the Italian food in the food hall—it was delicious. We had the burrata and the tomato pasta, it was a great spot to take a break and refuel during our shopping spree. Overall, Harrods lives up to its reputation as a must-see landmark in London. Just be prepared for a maze-like experience, but it’s definitely worth the visit!

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Johanna Granados . 2025-01-15

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nice Egyptian staircase. Interesting gourmet section on an architectural level, beautiful earthenware.

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geoffroy Delobette . 2025-01-15

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⭐⭐⭐ Harrods is a beautiful store, but honestly, I don’t understand why people are willing to pay such high prices here. The chocolate was fine, but nothing extraordinary to justify the cost. On a positive note, Yasser provided excellent support and made our visit more pleasant. His customer service was outstanding, which was one of the highlights of the experience. Overall, it’s a nice place to visit, but the prices are extremely high for what you get.

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Wajd AlMehdar . 2025-01-15

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U can find everything there very posh an beautiful the atmosphere is perfect 👌🏿 there is a special touch there i can't explain but I would say is for rich people

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Empy Galeano . 2025-01-15

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I don't like the low ceilings and warren-like feel of the upper floors of Harrods. Comes across staid and stuffy, especially when compared to the more open and brighter Selfridges. Also, the signage (if any) is not clear... and not all lifts go to all floors!...lost its shine, for me.

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Mat Dodol . 2025-01-15

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It's great, you can't miss it!!!

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NURIA TORNER . 2025-01-15

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A unique place. Everything is very expensive but if you want to visit it as if it were a luxury museum with the richest tourists and Britons, it is your place

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Francesc Fajula . 2025-01-15

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One of the best superstore to shop in London

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D Smith . 2025-01-15

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Just browsed. But enjoyed the food hall. Was last at Harrods in 2007. Still worthy of a visit

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Margie Robertson . 2025-01-15

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Caritzimo! Nice in December. Offers on December 26.

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mariana sosa . 2025-01-15

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Good for Window Shopping especially during chirstmas.

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Shalini Taneja . 2025-01-15

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Worth visiting just for the food! An amazing variety of delicious food.

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Noa Ben Hamou . 2025-01-14

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Harrods is a stunning blend of elegance, history, and exceptional service. From its iconic architecture to its world-class food halls and luxury shopping, every detail is impeccable. The staff are attentive, and the atmosphere is unforgettable. A true landmark of sophistication—highly recommended!

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Can Palabiyik . 2025-01-14

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Large shopping center with decidedly high prices. The last place I would see again in London. We already have enough of it in Italy.

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Enzo Turatti . 2025-01-14

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Magical, difficult to leave... At Christmas it's magical

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Carla Monnet . 2025-01-14

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The best thing is the department -1 fabulous food

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Antonio Caserta . 2025-01-14

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Before Christmas, the decorations on the facade and inside are magnificent. Be careful, it's very hot inside. Harris remains magical.

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Edouard Beauvisage . 2025-01-14

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Always pay us a quick visit when you pass through London...

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Chiara Formis . 2025-01-14

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If you can't find it in Harrods, then it doesn't exist!

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Tracey Peyton . 2025-01-14

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More of a tourist attraction than a luxury store

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nadia Evans . 2025-01-14

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Too many people you can't enjoy the center.

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Eva Gimenez Martinez . 2025-01-14

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Shopping center with a special style.. incredible decoration

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Daniel de la Orden . 2025-01-14

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Great place Chauffeur service Epoch executive

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Tomasz Polewski (Epoch Executive Ltd) . 2025-01-14

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Majestic then at Christmas scary beautiful to see inside and out... at Christmas beautiful.

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luigi g . 2025-01-14

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A beautiful place and Arab shops and cafes on the street The place is crowded with Gulf Arabs and Arabs I entered the Harrods building, and everyone knows it as a very expensive building The building has floors, each floor specializing in something such as a perfume floor, a women’s clothing floor, another for shoes, and so on The outdoor seating is nice Worth a visit for tourists

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Azza Salim . 2025-01-14

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The Building was nice with so many clothes accessorys things for home everything! It was a nice walk inside Clean and Beautiful Everyone must go inside for one time!

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Giannhs Delh . 2025-01-14

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Image is everything here: as long as it is (too) expensive... Nice place: small Beijenkorf like in Amsterdam.

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A. van Schooneveld . 2025-01-14

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Harrods is no longer a fantasy, but what disgusts some Arabs (males) and their movements is that we come to buy, not look at your face, and do not look at your number, you idiot, and disgusting to some, not all (the restaurants in Harrods are considered halal, not halal)

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Dr Melaf . 2025-01-14

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Don't stop visiting it. Everything about the building and history is beautiful

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Mariana Caneparo . 2025-01-14

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I gave the building one star as seen from the outside. The interior does not respect the architecture of the place. Too bling bling for my taste... Without any interest

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Marc Mayans . 2025-01-14

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I recommend visiting the place to learn, shop, and more

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Jumah Jumah . 2025-01-14

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Very beautiful store inside and out with major luxury brands. Even stuffed animals and tote bags are exorbitantly priced.

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Arkangela Scherrer . 2025-01-14

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The most grand department store in the world. Harrods has its all really. All the big brands and a huge range of anything you could possibly want. Also the service is excellent. I have never had bad service and they really look after you. Also I love the wine department they have quite the range. The food halls never disappoint and the numerous restaurants are great to bring family to. I have been coming here for 25 years and it has always been my go to department store.

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Jules AC . 2025-01-14

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The pizzeria isn't quite as fun as it used to be on the ground floor, with singing pizza dough throwing chefs... but pizza was delicious. Goats cheese salad, didn't have much salad in it... but it did have delicious big piece of goats cheese. Great friendly service.

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Lindsey h . 2025-01-14

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What more can you say about harrods. A crazy but wonderful place. All the staff are incredible. Extremely clean and exceptionally decorated and laid out. Was very busy when we went. The only problem I found was the shortage of restroom facilities for the amount of people that go there.

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David Walker . 2025-01-14

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Fantastic place, especially the seasonal displays

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Gregory Davies . 2025-01-13

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I recommend shopping here, Cartier's service was great

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Tom Hung . 2025-01-13

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Such a great place to wander around. Beautiful architecture, something special to see around every corner.

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Suzanne Gately . 2025-01-13

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Amazing visit coming from New York and being a fragrance connoisseur! Enjoyed sampling many scents including LV, PDM, and Killian.

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Swaad Golam . 2025-01-13

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It was overcrowded. It is quite difficult to buy any product on the ground floor.

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hatice ÇOBAN . 2025-01-13

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Who said luxury? At home whatever step you take, you see luxury

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Lorena bo . 2025-01-13

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Amazing place to visit, even if for the experience. Could be better mapped out. As a first time visiting we felt like we didn't know where we were going.

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Gemma Sainty-Gravell . 2025-01-12

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A nice old department store. However, everything is really overpriced.

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Essi Sokura . 2025-01-12

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Always worth a visit, also very nice just to see what's on offer

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Birgit Meazzi . 2025-01-12

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Luxury shop .... nothing is missing

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Marenglen Tare . 2025-01-12

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This place really put America and all of our stores to shame. What a high-end building full of everything and more. Even the food court was straight out of a movie with so much attention to detail it’s insane. An example of what a department store needs to be.

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Artem Martynyuk . 2025-01-12

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The shopping, the coffee, the vibes.—everything is perfect with you, along with the excellent service.

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FAITH . 2025-01-12

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Prepare your money & go for shopping

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Khalid . 2025-01-12

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Magnificent outside in the evening with its lights, the interior is surprising, very well designed, a very beautiful place to discover the luxury boutiques. Without forgetting, its very well thought-out catering area where we are greeted upon entry by a very professional and smiling hostess.

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Mr Laurent . 2025-01-12

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Shopping Center.....WONDERFUL!!!!!!!!

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Rafał Stępień . 2025-01-12

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Lots of people have a hard time walking 10 meters without brushing against another person

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Olivier Zakrzewski . 2025-01-12

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Amazing shopping center!!! There is so much to see and explore in the center ( books, food, shoes, clothes …etc.,). Thank you so much for professional service, Nafisa ( Homeware > cookshop)!!! 👏👏👏

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Tatiana Popusoi . 2025-01-12

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Amazing place for shopping. Christmas light on Harrods was brilliant

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Mohammed Mustafa Mulla . 2025-01-12

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The layout of this "shopping mecca" remains a chaotic, illogical mess. How people can find their way here remains a mystery to me. Been there a few times now and I'm giving up. They don't see me anymore.

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Madame Joe (Madame Joëlle) . 2025-01-11

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Im not a visitor of malls, nor have any interest in extensive shopping. I did however wish to buy several iconic teas from London and of course that included Harrods. The tea section is located right smack in the middle of this massive shop ( Im a New Yorker so I understand what massive is. Sure we have Macys but this doesn’t even compare!) I was amazed why what has been accomplished here. They have your typical designer houses represented here but beyond that there are: Restaurants Grocer and market place Espresso island bar Bakery Butcher! There are slabs of meat one can purchase here! Fish! There are fresh pieces of salmon and tuna among other seafoods! It's quite the ultimate in shopping isn’t it, when one can buy an espresso, a Gucci something, and meat 🥩 plus seafood 🍣 all in one place! Its just remarkable. It truly is. As one expects, it was packed packed packed with shoppers. I am glad I visited, the staff with whom I interacted with were pleasant. This may not be my cup of tea but I did leave with two interesting teas soooo mission accomplished! Ps. Building is pretty at night 🇬🇧💜 I’ve included other things I found pleasant about this part of London, the early morning frost glistening the grass and autumn leaves of Hyde Park.

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Milo . 2025-01-11

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Beautiful light up during X’mas period. Nice layout of goods and products displayed during the festive seasons 🤩👍🏼

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Rahmat Hashim . 2025-01-11

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Over price products but elegant mall! Full of magnificent Egyptian decorations

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Maisoun El Gharib . 2025-01-11

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For many years we had taken the children to Harrods as a Christmas treat and to buy them presents at Christmas. This year now being grandparents we decided to revisit this tradition and found to our disappointment that the toy department has become a shadow of what it was. Harrods have built a series of small interconnecting rooms, using probably a third of the previous floor space, and stocking these rooms with very little that you could not easily buy anywhere else. A tragic reflection of their ethos to drive revenue and destroying the once grandeur of a very fine store.

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Paul Duprey . 2025-01-11

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Fantastic store but expect it to be busy!! It was a shame that there isn't much to greet families with young children other than pointy elbows and rushing customers! A missed opportunity not to incentivise another customer based, especially during the festive period.

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craig wiles . 2025-01-11

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Interesting place, but for the high class to buy. You're middle class, get out.

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Roberson Lecioli . 2024-12-17

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A beautiful, upscale, and expensive mall that contains all the international stores and brands, in addition to items belonging to the name of the place

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Foz. M.k . 2024-12-16

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Harrods at Christmas is truly magical. The stunning holiday lights create a festive atmosphere, and despite the many visitors, everything is impressively well-organized. The staff is exceptionally friendly and helpful, ensuring a pleasant shopping experience. The store offers an incredible selection of products, from luxury items to unique gifts, making it a perfect destination for Christmas shopping. Harrods combines elegance, tradition, and top-notch service, making every visit memorable. A must-see during the holiday season! ☺️

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Ayron Neil . 2024-12-16

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Very messy inside, a lot of people. Very expensive.

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Ali Martín de Agar . 2024-12-16

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Annoyingly I wasn't allowed in with a bag. I wanted to buy things. They need a bag check if they want to enforce this.

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Janna Rogers . 2024-12-16

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It's Harrods... Pricey but unique.

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Pavlos Binopoulos . 2024-12-16

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All very decorative.. it is not at all one of the most notable things in London!

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arturo ortega rebaque . 2024-12-16

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We were in this area at the museum of illusion, it was very good

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Willy Lambert . 2024-12-16

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Do not choose click and collect! If you want to order online you either have to pay an extortionate delivery cost or choose click and collect. For some bizarre reason instead of Harrods dealing with moving stock to the click and collect location that is my job? The package has my name and their address which DPD have failed to deliver 3 times! I can’t change the address via DPD or give instructions as the sender must do this, so the parcel is going around it circles. Moving stock should be Harrods responsibility and I should get an email once it is ready to collect, hence the term ‘click and collect’ Customer service no help and said this is the way we do it! Strange no other company requires the customer to track stock transfers! I will not shop here anymore as I refuse to pay extortionate postage on top and deal with logistics for them.

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Naomi Waterworth . 2024-12-16

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Can't praise the staff enough for their disability awareness and super friendliness 🙌💕So easy to move through the store in my powered wheelchair. No obstacles in the aisles. Perfection😘

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Professor Lady Elodie Rentier Leaf D'Estrange . 2024-12-16

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Either one of the most expensive or the most expensive department store in London. It has been here since the mid-19th century, or more precisely, since 1849. A huge building, built at the beginning of the 20th century. Very beautiful, with magnificent evening lighting and various decorations on the facade, emphasizing aristocracy and luxury. There's a lot of stuff inside. But you need a tight leather wallet, or a platinum bank card with a round amount in your account)) Other tramps like me have nothing to do here🤑 Only if you take a photo from the street))

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Yury S . 2024-12-16

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Located on 8 floors, it sells everything from clothes to electronics, from perfumes to furniture. A visit is mandatory. Take a tour of floor G where you will find the Supermarket, excellent prices, quality food.

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Frankino 36 . 2024-12-16

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One of London's most famous and expensive store.A super cool shopping experience ,a must visit if you are ever visiting London.This shop has everything.

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Mihai Manea . 2024-12-16

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Awesome building and luxury feeling. But way too crowded... Worse than a fair 😅

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Fabian twentyone . 2024-12-16

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I saw him for the first time about fifty years ago. It always has its charm especially during the Christmas period. You can easily get lost on the floors given the vastness.

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Daniele Brambilla . 2024-12-16

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Very expensive place and crowded also not organized sections

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Bandar Bader . 2024-12-16

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Luxury store, bought some Christmas gifts, was extremely busy but this is to be expected in a world famous store

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Leam Ndas . 2024-12-16

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Just for the beauty of the place, I recommend you go take a look.

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Mr Dy . 2024-12-16

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This place is legendary and always worth a visit. I was there last week to pick up something for my father in law and the service was absolutely amazing. A truly outstanding experience.

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Daniel Matthews . 2024-12-16

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Magical experience wonderful place the most pleasant and helpful employees looking to a return visit

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Ed Dunne . 2024-12-15

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This place is worse than hell. I am convinced that satan himself built it. It’s the most confusing place I’ve ever been to. If you look for anything specific, forget it. The signage is useless, an online guide exists but it’s not searchable, so it’s also useless. Don’t go there. It’s a massive waste of time and - if you’re an impulse buyer - money.

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Merten Dahlkemper . 2024-12-15

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During these times it is full of people and it is not pleasant to be able to shop if you can afford it. It is very expensive and very select

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Angel Ramirez . 2024-12-15

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Love Harrods. The ultimate Christmas store.

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Cayden Tan . 2024-12-15

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Very traditional and very professional. Love it!!!

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Abdul Bhuiya . 2024-12-15

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It's gorgeous! There is everything that can come to a person's mind. We went to get some Christmas presents and also found some savings packages (2 packs of tea for 8 pounds instead of 10). The prices of the other items (e.g. Christmas baubles) are a little high but we are in London so it's okay.

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Ginevra Peruzzi . 2024-12-15

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Absolutely beautiful store. Had an absolutely amazing time looking and shopping.

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Mindye Piepenburg . 2024-12-15

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Slightly disappointed at Harrods. Really busy, but got around OK - the escalators are excellent. A few Christmas decorations, but the overall festive feel just wasn't there as it was yesterday at Fortnum & Mason. Many areas on the upper floors are quite claustrophobic and feel disengaging. Prices were very hidden, unclear, or difficult to find. I actually bought gifts at the pharmacy, believe it or not - the service there was unbelievably fantastic! I spent a lot of time in the technology area: options, features, and product placement could be much better - Samsung needs a rethink/redesign as very scatty. Hopefully much better next time.

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Robert Balaam . 2024-12-15

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Very Disappointed. Especially Christmas windows and Christmas department.

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Yvonne Glenister . 2024-12-15

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This store is extraordinary, the luxury, the refinement, the decoration are stunning. Don't miss the Egyptian hall and Lady Di's mausoleum. In the basement we find objects, bags, mugs, pens and other odds and ends signed HARRODS, little affordable and so British pleasures 🇬🇧💂‍♂️

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AnnieRose Marianczuk . 2024-12-15

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Very expensive but iconic store. A little out of the way, but worth a visit

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Grogan Hogan . 2024-12-15

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Amazing shop so much to see however we will be going back in the new year as we visited just before Christmas and it was chaos

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Wayne billinghurst . 2024-12-15

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