Harrods in Kensington and Chelsea

Great to be here. Bought some tea, chocolate and handbags.

Completely out of touch...seemed very out of place to me.

Recommended to take the middle escalator

Absolutely lovely service from Celimar. He provided suggestions to my husband and allowed us to ask many questions. We felt super welcome and look forward to going back.

Amazing place, massive amount of quality stock and packed with people during the Easter bank holidays. We had afternoon tea in the excellent newly opened Georgian Restaurant and did a little shopping. My only criticism would be the lack of a restroom adjacent or closer to the restaurant, it's quite a trek away through several departments for one gender, even further for the other, and the signage is poor.

A truly premium and memorable shopping experience. Even if you are not in the market for paying over the odds for some items that are available elsewhere, you will surely find something in Harrods that you will not find elsewhere. Simply browsing around the store is an experience in itself. I've been there a few times now and it's always been very busy. So take your time and enjoy.

An excellent store with all international brands

Top destination for shopping in London. A whole experience on its own.

It was the first time for my kids, and they will carry lovely memories.

One of the most “nice” I’ve ever been

Yes, this is worth seeing, the displays are great and worth seeing. Visually beautiful department store. ⭐ But is there anything useful there? Maybe in the food section, but everything else was useless. Expensive and useless items that hopefully no one needs. The department store was a maze, difficult to understand and hot. There were just enough people in the food section. The service was a bit slow, there was not really a lot of interaction.

Looks to look at in food halls and eat takeouts..

This department store is literally overwhelming with variety—have you ever seen 20 Jura espresso machines next to each other? Everything from simple household items to Warhol art is available.

Huge, a modern-day labyrinth. It's easy to get lost, really, really big...

A beautiful and luxurious store consisting of five floors that contains all international and exclusive Harrods brands. It has coffee and its location is good.

A large complex like a mall, but the difference is that all the stores are open to each other Whoever loves shopping enjoys it even if he does not want to buy .. International brands Dior and Chanel are expensive with them, and without a free taxi, take them from Dubai or Paris, and I will save you a lot. .. The perfumers have exclusive perfumes. Anyone who likes to be distinguished can take it from them .. They have exclusive skin care devices .. Their restaurants have tried the trendy Egyptian restaurant. I expect Sherif or Umm Sherif to be very ordinary .. I tried Hardos coffee, it is very normal and I do not recommend taking a cup of it that is not exact .. Under the last floor there are special products for Hardware. It is nice to get gifts and chocolates from it

Luxury shopping is definitely not… To walk through and look, you have to see where money is being burned... but nothing more One time is enough for me and I won't come back... Still very great business👌

Nice place, all the high brands here

Love it here! Designer galore.. posh and rich! The food hall is epic and the prices are good too! Lovely food and wine chocolate and cheese too! Tom Hartley has his cars for sale too downstairs.. there lovely! Staff are friendly in all stores that you want to look around.. I find Louis Vuitton the best! Always buy my tormal ties from here and helpful staff too! Get down here even just for a browse.. or a quick bite from the market stall.. korean chickin wrap is ace! aftershaves are epic! Every designer you can think of! Love it here 5*

Such a wonderful building. Even if you don't want to spend any money, the escalators themselves are worth a visit.

Take your time to explore from top to bottom! Endless hidden gems everywhere. Best to visit soon after opening to avoid the tourist crowds.

All brands under one roof and building

Just wow - so many brands, so much friendly staff, so much charm... a must see

I can't afford much here but it's sure fun to look!

Just love everything about this store you can find anything and everything

This is the epoch shipping experience with the most extraordinary offerings imaginable! You will find the most spectacular and special clothing jewels and more at Harrods

An iconic shopping destination that truly lives up to its reputation! Harrods offers a luxurious experience with a wide variety of high end brands, gourmet food halls, and elegant interiors. Even if you’re not planning to shop, it’s worth visiting just to explore. Highly recommended for anyone visiting London.

I had a wonderful experience at Harrods. It’s a very refined and comfortable place, and I truly felt at ease. I had a great time!

Harrods is a great place to shop at if you have the money to spend. All latest brands are available here and you will be well served particularly for makeup and leather goods.

Always refreshing with welcoming staff shopping is bit expensive but classy and also food is good in the restaurants

Amazing store. Prices are what they are but you can find something for every pocket.

An iconic shopping experience – luxurious, beautifully designed, and full of charm. From designer fashion to gourmet food halls, every corner of Harrods feels special. A must-see when in London, even if just for a browse.

Really worth the visit , the food was great and in general the staff are very kind !!

Meaningless prices, meaningless life styles

The best of the world in one place.

In my vision of luxury retail, Harrods is not there. De gustibus.

It needs no introduction. It's all there, but if you go to London, you have to go in there. Even just for a delicious sandwich, which costs the same as in a motorway restaurant in Italy.

The ultimate shopping experience. Nothing else to say.

Very large, very expensive, all in all a sight from the department store era

The price of antique goods in this building is not affordable to ordinary people.

Large department store, aimed at big money and tourists

Came for the Labubu pop-up x Harrods

A visit to Harrods is an experience that transcends mere shopping; it is a journey into a world of luxury and opulence that is truly unparalleled. Nestled in the heart of London, this iconic department store stands as a symbol of sophistication, welcoming guests with an atmosphere that is both grand and inviting. Upon entering, you are immediately struck by the breathtaking architecture and lavish decor that adorns the space. Every detail, from the intricate mosaics to the ornate ceilings, reflects the store's rich history and commitment to excellence. It’s a visual feast that entices you to explore further. The diversity of products available at Harrods is nothing short of extraordinary. Whether you are on the hunt for high-end fashion pieces from world-renowned designers, exquisite jewellery that sparkles with elegance, or gourmet food items that tantalise the taste buds, this store has it all. Each department is thoughtfully curated, showcasing an impressive array of both international luxury brands and exclusive offerings that are unique to Harrods. The visual displays are meticulously arranged, drawing you into a labyrinth of opulence and style. An essential aspect of my visit was the exceptional customer service. The staff members at Harrods are not only well-trained and knowledgeable but also display a genuine enthusiasm for helping customers. Their attentiveness and professionalism create a welcoming environment where you feel valued and cared for. Whether you require assistance in locating a specific item or seek expert advice on a potential purchase, the team is always ready to enhance your shopping experience with their expertise. A highlight of the store is undoubtedly the famed food halls. The selection here is astonishing, featuring gourmet delicacies, artisanal products, and beautifully presented confections that stimulate the senses. Sampling the array of culinary delights is a must; it’s an opportunity to indulge in some of the finest foods available and discover unique gourmet gifts for friends and family. The ambiance throughout Harrods contributes significantly to the overall experience. The luxurious atmosphere, combined with the stunning visual elements, creates an enchanting backdrop that elevates your visit. Every corner of the store exudes elegance, making it a place where each visit feels like a special occasion, whether you are a local resident or a first-time tourist. In summary, Harrods is not merely a department store; it is an iconic destination that encapsulates the essence of luxury, quality, and exceptional service. I wholeheartedly recommend a visit to Harrods for anyone seeking a distinctive shopping experience that leaves a lasting impression. It is truly a jewel in the crown of London and an absolute must-see for anyone exploring the city!

So funny 😂 Capitalism and consumerism at its best. The atmosphere is great though.

It always remains world-class shopping. The saying that you find from the pin to the elephant is true. An enchanting place that never goes out of fashion. The gastronomy department is a delight for the eyes and the palate. The best-selling product? The one Made in Italy.

A place where rich people indulge in extravagance

Very expensive and and the crowd is so pushy it kills the buzz

Harrods is the epitome of luxury shopping in London! This iconic department store offers an unparalleled retail experience, with designer boutiques, exquisite jewelry, and opulent interiors. From haute couture to fine dining, Harrods caters to the most discerning tastes. The store's stunning architecture and beautifully designed displays add to its allure. Whether you're looking to indulge in high-end fashion, gourmet food, or unique gifts, Harrods is a must-visit destination. Even if you're just window shopping, the experience is sure to leave you feeling pampered and inspired. A truly regal London institution!

Nice experience!! Worth a visit! Huge store with a LOT of brands all in one place. Restaurants on every floor!

I can use the toilet. The prices in the souvenir corner are department store prices, but they have a luxurious feel.

Iconic luxury, unparalleled selection.

I mean, it's one of the landmarks in London that I go to and sometimes I go shopping, especially for perfumes, but I don't deny that it brings me a lock and the door makes it feel like a maze 👀🫣

The space is beautiful, but the prices are steep.

Very nice location, you can find all brands. It's very classy.

Great chew house, no question. Very chic and expensive.

Big brands and trends, a stop is a must.

Mega beautiful and huge department store. The staff were very friendly. Plus the selection is great.

One of the distinctive locations in London

Definitely more than five stars, even if there were ten I would put it❤️❤️❤️❤️🤍🤍🤍🤍

Beautiful place but very expensive and exclusive

A luxury store where you can find everything from the world of luxury brands. We also managed to eat. Everything was great

A beautiful place with an atmosphere. Worth watching

Very beautiful building, the food corners were nice, but I found the rest disappointing. Extremely expensive. Paid €16 for an espresso and cappuccino.

Everything is excessively expensive, the only affordable thing is the buffet or cafeteria where you can eat dinner or lunch a large number of very diverse dishes at a reasonable price

The pastries here are soo good !

Had a great experience trying the SS25 Loewe Men's collection. Giulio was a great sales representative that also served beverages whilst trying the collection.

Super crowded but a must visit place while in London

Exceptional quality, but at a price. The treasures of the world in one store.

For a shop as expensive as this you would think the tills would be set up to charge the customer the price advertised. I bought some dates which should have been £40 a kilo but got charged £70 per kilo. When queried the staff couldn't do anything and a manager was called. He offered 25% off but seemed shocked when I said no as that didn't bring it down to the £40 per kilo which was advertised. He then offered to do 50% off which I accepted. He should have done this immediately because then it became the principal that I'd been over charged so much. I must not for get the free paper harrods bag he gave me. You have to laugh. If I'm honest it seemed like people rarely point out errors as the whole episode felt like they were suprised someone actually had bothered to mention it.

Interesting to see once but it's all the usual brands inside mostly

Just Hype as far as I am concerned. If you are image conscious, love designer labels and the more materialistic aspects of life then this is the place for you!

Good place to visit and shopping 🛍️

A luxury mecca, really not for all budgets but a very complete choice

Stunning store with gorgeous displays

Always a great time experience coming here. Iconic

Wonderful wonderful Harrods so much to see and do.

An institution in London...a little too expensive to buy.

A place to visit if you go to London

I must say it is amazing a variety of show room in its very elegant interior located in the city center

The store is fully accessible. There are a few disabled bays on the street at the back of the store. The staff are friendly. The store is neat, clean and tidy. They have clean toilets and have accessible toilets. Be warned, there is usually a queue to use the toilets. The store is very busy and has a wide range of stock, if you can afford it.😂 All in all a good experience without purchasing.

Stunning building with all the high end brands. The food hall is a must to visit but you may end up with empty pockets :)

You always find something amazing. Harrods is a must have shopping experience.

Visited the PopMart on level 4 today around 3:30pm. Queued ages to get in. After choosing my purchase, went to queue up to pay at the check out, my wife accidentally placed one foot over the unmarked exit and was rudely asked to re-queue. We explained we are queuing to pay but the security guard wouldn’t allow it and asked my wife to stay outside the line, he even said to my wife “don’t you have common sense if you step out you need to queue up again”. Harrods, you need to train your security to be courteous to customers and have proper signs. Very terrible service at the moment. Even another security who we asked for directions to the nearest toilet was rude and didn’t want to really answer us.

Fabulous experience of a true department store with top luxury watch options, health and beauty and lovely bespoke food offerings amongst supercars.

Beautiful building, especially the old stairwell.

Fancy, elegant store with lots of high-end articles. Definitely coming back as there’s plenty of interesting shopping to do.

I am extremely disappointed with my experience at Harrods. I have been visiting this place for a long time, and they have always allowed me to bring my 16 kg emotional support dog inside without any issue. However, today I was denied entry with my dog, despite having been welcomed multiple times before. The reason? They claimed he was too big. I even offered to carry him, but they still refused to let us in. It is truly unbelievable that instead of evolving as a society, we seem to be moving backward. I would have never expected Harrods to not be pet-friendly, especially considering how many high-end places in London accommodate dogs. This kind of inconsistency and lack of understanding is unacceptable. If you are a dog owner, especially one who relies on their pet for emotional support, beware—you might be turned away at any moment without explanation.

This department store is amazing not only for its decoration, the number of brands present but also very distressing for the number of customers.

One of the best places in London. I love their chocolate as gifts for loved ones

Service in this story just gets worse and worse off to selfridges

Troy who works at the perfume stand for fragrance Du Bois was very friendly and informative. Great customer service !

Good purchases, expensive but exclusive

The definition of Department Store. It has everything but the prices are steep...

Please bring back the Buenos Aires branch

On Sunday, the 9th of March this year, I visited Harrods, It was gorgeous, awesome, beautiful, incredible, amazing. I've already been to visit Harrods when I was 11 years old. I love very much Harrods, it's my favourite shop. Are you looking for a pianist, singer, author, composer, songwriter, performer for private, public events at Harrods, London? My name is Baudry, I'm pianist, singer, author, composer, songwriter, performer, lyricist, poet, screenwriter, French novelist. I'm 35 will be thrilled to perform many wonderful romantic love concerts for the private, public events at Harrods, London.

Excellent service exceptional experience

no caption needed - always nice to visit.

Only worth a quick stop to see unusual lavish interior

Iconic department store but the layout is a bit confusing and the place gets very crowded even in the early hours.

Busy at dinner time. Very few places to sit unless you want a meal, but still a magical place to visit, especially the food halls.