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4.3

Based on 982 opinions finded in 2 websites

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Nº 437 in 1366 in Kensington and Chelsea

Nº 44 of 144 British in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..fishsaladmeatbeautifulcookedroastoldpotatoesladymustchickenporksteakchocolatecool

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Classy, open and super quick service. The atmosphere was absolutely amazing

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Dwain Cyrus . 2025-05-18

MORE AT Google

A cozy spot for catching up with friends.

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Arnette Oster . 2025-05-15

MORE AT Google

The bartender had a horrible attitude.

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Reni Begazo . 2025-05-15

MORE AT Google

We got kick out, after having dinner on our “ex” local pub. We, as many other times, when there to watch football champion semifinal game. The game went to overtime. 7 min remaining, although all customers complained, we were ask to go, because company policies (!!!!) (22:30!!!) Never experience this before!!

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diego brieva . 2025-05-07

MORE AT Google

i meet some friends for a dinner and some drinks while we were watching a champions league semifinal. 10 minutes left remaining of the game, they turn off the TV (10:30pm sharp) and us, and another 20 customers were ask to leave. Never seen this in any pub ever. I Don't recommend anyone to go to see a game there.

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Mario V . 2025-05-06

MORE AT TripAdvisor

Me and my friends had a really terrible experience at this pub. When we entered we walked through to check out the upstairs seating since it was accessible through an open door with no ‘no entry’ indications. There was nobody up there so we came back down to double check if we could sit there. When they saw us come down they were really rude about the fact we had gone upstairs and made us feel really uncomfortable, we were apologetic but at one point they just turned their backs to us. When we tried to order our drinks we were really polite, and apologised again, and were met with coldness and they prioritised their own conversations. We felt like a massive inconvenience for being paying customers. I’ve honestly never felt so awkward and unwelcome at any establishment. We all finished our drinks and went to another pub. Don’t go here if you value at least average customer service.

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Mia Hudson . 2025-05-04

MORE AT Google

A typical pub.. didn't try the food so can only say that they have a decent selection of beers incl. cask ales

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Michelangelo Belluz . 2025-04-27

MORE AT Google

Could be the perfect pub. Great service. Great atmosphere. Great food. Been in several times while on holiday. Enjoyed having just drinks. Enjoyed the amazing food. Enjoyed watching some football.

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bruce keillor . 2025-04-26

MORE AT Google

When I walked up to the bar, there were 3 staff, one was serving, another one looked at me, I started saying what I wanted, he looked away and started talking to the other staff member and ignored me. After a few minutes the other staff member told him they thought I was waiting to be served, he rolled his eyes and walked over and served me. I decided not to order food and just get a drink. A pint of coke was £5.40! What a rip off.

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DAVID SIMPSON . 2025-04-20

MORE AT Google

Hateful and denicious bartender. We left without being served. He intentionally put all the customers before us. We spent 10 days in London and visited several pubs, restaurants, etc. This is the only place where we were poorly received. Everywhere else everyone was super friendly. Too bad because we were staying very close to your pub. We therefore made other choices. You answered me very pleasantly. I cannot contact you again. My English is not developed enough. Damage. Best wishes.

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Sylvie C. . 2025-04-18

MORE AT Google

I went here on a weekend, and was taken aback by how indolent, and unhelpful the staff were. There appears to be no managerial oversight and the staff were rude on 3 separate occassions. I have lived in London a long time and have never experienced this in a pub before. I am not someone inclined to post a google review, but would recommend anyone who wishes to be treated with civility to avoid this pub at all costs.

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Tom Stubbs . 2025-04-05

MORE AT Google

Our group went here twice while on vacation...so good we had to come back! Quite honestly some of the best chips I've ever had, including fries in the US. We also got the Sunday roast for four, and everything was fantastic; plenty of food to go around. Service was very good too. Highly recommend!

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Keegan Curry . 2025-03-23

MORE AT Google

I don’t know what’s happened to this pub but today the roast was appalling. The meat looked like it had been microwaved. This was the beef. The potatoes looked old like they had been sat in the pan for hours. Not crispy. It was really bad. 2 drinks 2 roast dinners £55.60. Not worth even half this price. Toilets in a bad way. This was only 4pm. You need to improve what you are doing in this pub. It’s an old pub that a lot of people enjoy and you are not taking care of it.

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Victoria OConnor . 2025-03-16

MORE AT Google

Visitado en la noche después de un partido en Wembley. Chrizza era de primer nivel. Encantadora pinta de Guinness y los rollos de salchichas eran geniales. Si de vuelta en Londres será de visita de nuevo. Gran pub y buena comida!

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Craig S . 2025-03-08

MORE AT TripAdvisor

Personal increíblemente inútil - comida promedio, sobreprecio. Todo iba lento, basura por todas partes. El hombre de la barra fue MUY grosero. Realmente decepcionado.

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Alfie B . 2025-03-01

MORE AT TripAdvisor

The dyed blonde behind the bar today just turned the card reader away to click yes on the tip before letting me pay for my drinks. Somebody is thieving.

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R Gentvilas . 2025-02-22

MORE AT Google

Nice local pub, good choices of beers on tap and friendly staff

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andreia leitao . 2025-02-12

MORE AT Google

Very delicious Sunday roast, fish and chips and croquettes . Will definitely come again! Also we want to highlight the service, it was excellent! Super Nice staff! We had a great Sunday! Thank you.

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Fann chau . 2025-02-09

MORE AT Google

Lovely cosy pub, dog friendly, and the staff are just lovely. Very homely feel and just welcoming all round!

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Fats . 2025-02-07

MORE AT Google

Solo 2 cervezas para elegir porque pidieron demasiado Camden infiernos el último pedido de barril así que solo lo tomaron hasta que se deshicieron de ellos. Excepto Guinness que también estaba en el parpadeo jajaja. Broma absoluta de un pub en el minuto. Y he estado yendo allí como mi “pub de barrio” durante 6 años. ¡Reúnanse, maricones!

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John C . 2025-02-03

MORE AT TripAdvisor

Nos gusta mucho este lugar porque está muy cerca de nuestro piso. Desafortunadamente, ambas veces que fuimos a cenar nos fastidiaron los pedidos. ¿Entiendo que pasa una vez pero dos veces? La segunda vez llevaron nuestra comida a la mesa incorrecta y los clientes la aceptaron después de traer otros tres platos incorrectos a nuestra mesa. Completamente desorganizado. Al mirar a la mesa de al lado con nuestra comida arrancada no ofrecieron aperitivo o bebida gratis. -Nada. Y por cierto, la cocina cerró en 10 minutos así que no había nada que pudieran hacer. Absolutamente terrible. Cereza encima - todo fuera de Guinness. Caminaremos unas cuadras más para una mejor experiencia la próxima noche.

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Ridley B . 2025-02-01

MORE AT TripAdvisor

Top tier, staff are so attentive. Will defo be back. Atmosphere was great! Music not too loud. Drink were flowing. Loved the vibe it was great!

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Courtney A . 2025-01-31

MORE AT TripAdvisor

A charming pub with lovely staff. Came here with a few other mums and the staff were happy to help with carrying prams so we could go to a more private spot. Very chilled atmosphere

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Barbara Irvine . 2025-01-16

MORE AT Google

Had such a lovely afternoon! Mark went above and beyond in booking us enough room as we all brought our babies, and the team were so kind and helpful. Food and drinks service was great. Thank you guys, you made us feel so welcome!

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S . 2025-01-16

MORE AT Google

Friendly staff, helped me with my buggy! Highly reccomend this spot for your local.

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Lucy Williams . 2025-01-16

MORE AT Google

Staff were super helpful and the upstairs rooms are lovely for a group.

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Chloe N . 2025-01-16

MORE AT Google

Mark is fantastic. Proper bloke running a great pub

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Daniel Welling . 2025-01-01

MORE AT Google

Great experience! The manager is very friendly and took great care of us. Lizzy (bartender) and Ishmael are great as well. We’ll be back.

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Jen C . 2024-12-30

MORE AT TripAdvisor

Came for drinks with my husband. The manager, Mark, is really friendly and knowledgeable. Both of the bar staff (Lizzy and Ishmael) were also great. Will definitely be back

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Jen Metcalfe . 2024-12-30

MORE AT Google

The pork belly Sunday roast was absolutely delicious. The service & recommendations were also great. Really lovely spot just off of busy Portobello Market.

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Summer . 2024-12-30

MORE AT Google

Unreasonable Hospitality: visiting from out of town and the kindness this pub has shown has been unparalleled. We had to check out early from our Airbnb and Joe let us stay here in between. We had awesome truffle fries, drinks, and great conversations. Joe is awesome and I will definitely visit again soon.

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Toye . 2024-12-27

MORE AT Google

I returned to London after 2 months away with work, I had vowed not to return to this pub (my local for the past 6 years), due to the temporary management and staff at the time absolutely ruining my local. This week I returned and to my surprise there has been a complete 180 in everything. Mark the previous manager who was away for a while is back at the helm, and finally it is a proper local pub, treating customers with the respect and service that had long been missing. The Guinness is once again up to a good standard, the way it's poured and the taste. The food is on point, the staff is better, no more rude behaviour or disrespect to locals and customers. I can only hope senior management take heed and realise when they have a a good manager and staff in situ, this pub is once again be back to a "proper local" like it used to be, and a place I look forward to coming and hanging with friends and inviting others to visit me there.

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John C . 2024-12-27

MORE AT TripAdvisor

I am only giving one star as I can’t go lower! I was treated to Christmas dinner here for which I thought would be wonderful! It was AWFUL!! we arrived at 3pm, the table they sat us at was dirty. Thankfully I am an outspoken person, so got the table cleaned and ordered food! An hour later, we had canapés. An hour later, we skipped the pallet cleanse and asked for the main- two and a half hours later the food arrived- MICROWAVED!! I am not even mentioning; we requested no beetroot on the starter, as my daughter had a mild allergy. They gave her beetroot!! Thank God it wasn’t a severe allergy! I could go on about the catalyst of events- but suffice to say- never, ever again. Oh, and I forgot to mention, it wasn’t just us -I am sure others in the dining room will be complaining too!! Awful, awful, awful!!!!!!

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Mariam Shahat . 2024-12-25

MORE AT Google

Decent and pleasant and made me smile

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Opp Block . 2024-12-24

MORE AT Google

It makes you feel right at home.

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Ceren Polat . 2024-12-13

MORE AT Google

Reservé para la cena de Navidad como se anuncia en su sitio web lo que se veía fabuloso. Cuando llegó había reservado para 8 pero solo tenía una mesa para 4 así que afortunadamente 3 personas no llegaron. Cuando nos preguntan por el menú de Navidad era una baldosa que algunos tenemos en su sitio web que muy extraña liderar. La comida, sin embargo, fue una lástima muy agradable que no era lo que fuimos a por. Un poco de cena fuimos a tomar unos cócteles uno de nosotros quería un martini exprés de Navidad nos dijeron que no tenemos eso para una normal Uno. Bueno, lo que tenemos es agua para lavavajillas. Cuando dice que esto no es un Express Martin nos dijeron que era la decepción en el personal era cierto que después de todo That wa dijo que no habían tenido el ingrediente correcto. Gastamos mucho dinero allí, qué pena. Para colmo de los inodoros fue lo peor que he visto nunca no hay luces bloqueadas inodoros y no rollo de inodoro. Tan decepcionante como que estábamos fuera para nuestra reunión de Navidad juntos.

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Jane G . 2024-12-01

MORE AT TripAdvisor

Recientemente visitó y amó el medio ambiente, se sintió realmente como en casa. El servicio al cliente de Courtney fue brillante, ella era muy acogedor y amable, ella ofreció una gran selección de bebidas, creo que tuve uno demasiado jajaja pero me encantó mi experiencia aquí y sin duda volveré en el futuro

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Amari M . 2024-11-30

MORE AT TripAdvisor

Este solía ser un gran pub local. Desde que Stonegate asumió el mando, ha bajado una colina masivamente. El personal no está entrenado y lucha por servir una pinta de cerveza completa sin la orientación de la clientela, es entonces cuando logras sacarlos de sus teléfonos o cotillear con amigos para servirte. Son encantadores individualmente, pero no saben qué bebidas abastecen, qué vinos están en la carta de vinos, los ingredientes de los alimentos en los menús o qué promociones se están ejecutando. Los baños de caballeros se inundan regularmente -el olor emana en todo el bar y las áreas de comida- y no ha habido bombilla en el baño de damas durante meses. La semana pasada no había calefacción a pesar de tener una chimenea abierta. Nadie podría molestarse en encenderlo. El personal y los clientes llevaban abrigos y sombreros. Tuvimos que traer nuestro propio calentador de ventilador y enchufarlo al lado de nuestra mesa. Durante los últimos 6 días no ha habido cerveza ni IPA. Fue entregado hace cuatro días pero nadie ha limpiado las tuberías. ¡Qué pena!

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versff . 2024-11-28

MORE AT TripAdvisor

I RECOMMEND very nice welcome, top service, excellent cuisine, warm atmosphere I will come back with joy

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Xavier Vayron mondavelo . 2024-11-24

MORE AT Google

Cozy, delightful pub! Their kitchen is open til 9pm, making it one of the few London pubs you can get a Sunday Roast for dinner!

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Kevin Brinn . 2024-11-24

MORE AT Google

Lovely pub, especially the nice leather seats and couches new the chimney. Big selection of taps. 5 mins from portobello market.

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Shakib Firzli . 2024-11-02

MORE AT Google

I have used The Eagle for over 2 years and this pub caters for a mix of clientele. Staff are friendly and I enjoy my chats with them at the bar. I get to watch sport and also enjoy the ambience of being in a pub. Some seating outside which is nice in the good weather.

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Vicky23EppingEssex . 2024-11-02

MORE AT TripAdvisor

Popped in to send some emails and have a quick soft drink. Ended up having a burger and stayed for 2 more hours. Such a great pub. Fantastic staff (Aaron) great atmosphere and excellent location. Been back twice!

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Wendy K . 2024-10-31

MORE AT TripAdvisor

We popped in for a bite to eat and aaron approached us and was very friendly and professional. The food was amazing, will definitely come for a visit again and hope to see aaron again as he was really nice, funny and bubbly thank you

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Sarah Fairburn . 2024-10-30

MORE AT TripAdvisor

A pleasant surprise when stopping with friends, I had goats cheese lasagna which was amazing! Literally came on here to mention this. Very friendly and approachable staff, who went out of their way to help my friend who has a food intolerance. Ask for the servers name when leaving and that turned out to be the manager. thank you so much Aaron.

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Terrianne F . 2024-10-30

MORE AT TripAdvisor

First visit and a great venue for after work drinks! Aaron was very attentive to us and our teams, we will be definitely back again!

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Hollie B . 2024-10-30

MORE AT TripAdvisor

I used to love coming here as a semi local (I live in the area half the year) but since the old manager went on leave, it has become a terrible place. The staff have zero training and no idea how to provide proper service or make a drink. The burger used to be fantastic but it is now over cooked and over priced. I can walk down the street to many other pubs and have way better service for less money and a better vibe. Won't be back unless the old manager comes back and rights this very broken ship

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Jen Carr . 2024-10-29

MORE AT Google

Food nd staff do very best nd also very kind and respective

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Madhu Narola . 2024-10-29

MORE AT Google

We Had a Fantastic time here and will defo be back soon. Thankyou Aaron

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Bobbie jay harbour-hardy . 2024-10-28

MORE AT Google

Went for lunch last week with my family and we all really enjoyed it! Fantastic service from Aaron and the team, we’ll definitely be back.

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Grace Collyer . 2024-10-25

MORE AT Google

Great pub with a really nice vibe. The food was delicious and the staff were all super friendly! Special thanks to Aaron who was just an absolute gem and made our visit 10/10. Will definitely be coming back when we’re next in the area :)

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Emily Milne . 2024-10-25

MORE AT Google

I would just like to say last night was pretty bad an experience- the lady at the bar had no idea we were coming. We had booked ages ago and i had discussed that afternoon on the phone with someone whether we eat upstairs or down so they should have been expecting 8 people. There was no real table service for drinks - the orders were rushed to be in before 9 and by 9.30 they were stacking chairs and crashing barriers right by us and pretty much shutting down. The food was good but out overall experience sadly really was not! Susan

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Susan Kennedy . 2024-09-25

MORE AT Google

Had Sunday Roast at The Eagle (Ladbroke Grove) and it was such a lovely experience. Rhavanna was so sweet and a wonderful host. All the food was delicious and I would highly recommend this location.

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Lora Ghobrial . 2024-08-29

MORE AT Google

I came here one very rainy Sunday afternoon a couple of weeks ago. I had the kids roast beef and it was truly superb. The meat was so tender, which is hard to find as it is often tough in other establishments I have been to. The Yorkshire pudding is apparently homemade, which is why it tasted so good. Please keep up these high standards. You obviously have a very good meat supplier. Think I will have an adult roast portion next time as it was so good!

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Lorna Huntley . 2024-08-05

MORE AT Google

stopped for a drink , great atmosphere, friendly service worth a visit

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Paula Drew . 2024-07-26

MORE AT Google

Nice pub! Nice beer! Nice people!

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Knut Littke . 2024-07-25

MORE AT Google

Very pleasant bar, good service and well maintained.

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Noel Orourke . 2024-07-23

MORE AT Google

I was in the private dining room. The food was good but not special. Service was excellent

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John Gildersleeve . 2024-06-28

MORE AT Google

Highly recommend for a really great and filling Sunday Roast. Beef was cooked perfectly and the trimmings were perfectly seasoned. Veg one also was flavoursome too. And can’t go wrong with the drinks on offer👌 Shoutout to Eva also for taking care of us, constantly checking in and being quick with everything. Superstar she is and made the experience better.

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Riyad A . 2024-06-23

MORE AT TripAdvisor

Had a lovely time at The Eagle catching up with a friend. The staff are really lovely particularly Mikel he was very accommodating, bubbly and ensured we had a good time at the pub. They also had a live DJ on Friday which was really nice

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Yoana Todorova . 2024-06-18

MORE AT Google

Traditional English food with a good atmosphere and fantastic service

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Jacobo Fernández . 2024-06-09

MORE AT Google

Love it Proper place. Old stool vibes and a Proper local

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Emma Conrathe . 2024-05-25

MORE AT Google

Lovely first stop, after crossing the pond. Had a wait for Airbnb checkin, and this was perfect. Traditional fish and chips. The fish was cooked to perfection. Loved the local ambiance. We returned a few days later!

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JJRuchotzke . 2024-05-21

MORE AT TripAdvisor

Really lovely afternoon spent at The Eagle. Lovely wine, food (try the deep fried pickles) and especially lovely lady behind the bar.

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Kate D . 2024-05-02

MORE AT TripAdvisor

Lovely place! Great drink and food selection that is priced accordingly to the quality. Recommend the Sunday beef roast and the sea bream, both generous serves and delicious :)

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Sophie Clare . 2024-04-29

MORE AT Google

More than decent pub for an afternoon pint. Friendly, spacious, and the food smelt good!

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Bloody Awful Poetry PR . 2024-04-25

MORE AT Google

Good spot for an after-work drink

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Alicia McAloon . 2024-04-24

MORE AT Google

The food was great & the staff were lovely. Shoutout to Tom in particular who was just a really nice guy with great customer service & experience overall. Will be back soon!

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I H . 2024-04-11

MORE AT TripAdvisor

this London pub in the heart of Ladbroke Grove is the perfect place to grab a nice chilled pint, a lovely chilled glass of wine or a mouth watering cocktail. the drink selection is just perfect!!!! The food from this pub is some of the best ive ever had with such a selection to choose from. Weather its a light bite your looking for or a beautiful main course this pub has it all and don't get me started on those delicious Sunday roasts you just can't beat it ! this service I received here is some of the best ive had with staff going above and beyond. Mark , Rhavanna , Harri and the rest of the team provide a welcoming and enjoyable experience for everyone to enjoy and feel safe in! thank you team Eagle for everything you do !!!!!!

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Hayley Damant . 2024-04-03

MORE AT Google

Staff are always helpful and always a laugh. Food is great and definitely recommend the Bacon Cheeseburger and the haddock croquettes. 10/10 would recommend.

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Tony Murray . 2024-04-01

MORE AT Google

Good beer, tasty burgers, friedly service.

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Ralph Werner . 2024-04-01

MORE AT Google

Rhavana is awesome. She brightens my day everything I come in. #bestpubinkensington

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Jamie Barnard . 2024-03-29

MORE AT Google

Such a great pub. I come in mostly during the daytime. The girl Rhavanna is always running around.she never stops. Best service and quality beer.

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Rainbow _6 . 2024-03-29

MORE AT Google

10/10 service, wonderful food, drinks and atmosphere. Can't wait to come back! Your staff are amazing x

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Sam O'Kitchin . 2024-03-11

MORE AT Google

we booked for mothers day,Harry who looked after us, was so kind and friendly. and explained all the menu options ect...It is very hard to get staff like this nowadays Harry went beyond the call of duty Thank you for making my mothers day so special.look forward to visiting again.

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Colette Owen . 2024-03-11

MORE AT Google

Nice cup of coffee, no beers but they were on a changeover. Very friendly person served us.

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John French . 2024-03-10

MORE AT Google

Great beer and friendly local boozer

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ian lafferty . 2024-03-09

MORE AT Google

Decent little bar/pub close to Ladbroke grove tube station , and few hundred yards from Portobello road market on weekends.

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Charlie XY . 2024-03-07

MORE AT Google

Best roast in west London by far, I have eaten a roast in most places.. and the Eagle has the best cuts of lamb.. roast potatoes and veg.. all worth the money

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Yasmin_bakesM8 . 2024-02-28

MORE AT Google

The food, the atmosphere and Diana was wonderful!

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Susanna S. Meshesha . 2024-02-23

MORE AT Google

Amazing pub to come with my family beautiful roast. A great range of drinks from a wide selection of fresh beer to many appealing spirits

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Harrison D . 2024-02-18

MORE AT TripAdvisor

My jumper was sticking to the table it was so encrusted with dirt, you can see where the " cleaner" has not touched which is most of the table, I scraped it with a credit card and was disgusted by the detritus, how can anyone conceivably eat off of this urghhh.

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Alliwantisagoodmeal . 2024-02-16

MORE AT TripAdvisor

I love the Eagle, food is good, staff are friendly but tonight the music was deafening. Far too loud to enjoy a meal

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elaine gribben . 2024-02-15

MORE AT Google

Oh dear! An old favourite of mine has gone totally downhill. The last few times I have been in, there are not enough staff behind the bar for the number of customers, the television is left on a sports channel at high volume even when showing no sport, tables remain unclear for ages until customers request they be cleared and glasses mount up by the dishwasher in perilous towers. Since Stonegate took over, this pub is no longer worth visiting. So sad.

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versff . 2024-02-11

MORE AT TripAdvisor

The menu on the website was different than at the pub and in the pub there were two conflicting and different menus on offer. Didn’t matter because our first three choice weren’t available. Same with drinks, Watermelon cocktail not available as were a lot of the beers on tap. Maybe it was a cold January Monday night but will give it a miss next time.

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Paul Otteson . 2024-01-20

MORE AT Google

Lovely roast. Plenty of gravy which was nice. Wine selection is great as well. Definitely worth a visit.

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Marti Short . 2024-01-14

MORE AT Google

Magical experience, great staff, fab food! Thank you

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Mireille Montillet . 2024-01-06

MORE AT Google

Great place. It's totally recommended. Baby friendly and the food is really good.

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Carolina Diaz . 2024-01-01

MORE AT Google

All the staff are lovely here, very welcoming and helpful. The pub has a lovely atmosphere and the food is excellent, I had the burger twice and is one of the best burgers I’ve eaten and cooked to perfection, highly recommend coming here for something to eat or just a nice pint thanks again to all the staff

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Richard Maunders . 2023-12-19

MORE AT Google

Went for my lunch with my daughter- we ordered a cocktail which looked delicious on the menu but quite clearly had too much soda water added- when i took it back and asked if they could remake it with less soda, I was told yes and then a few moments later, the barman appeared at our table with the drink in his hand and we were told that they had followed the recipe and so the next one would be exactly the same… er.., not if you add less soda water. Not exactly customer led service- also quite confrontational. Now, the food, my turkey roast at £26.50 - £7 more than the chicken was really not very nice. The meat was poor. Congealed bread sauce in a tiny metal ramekin- pigs in blanket (actually just the one) and one ball of stuffing. And the rest of the trimmings- - were very average- roast potatoes - not crunchy- parsnips were soggy too. Our final bill was £67.50 for a pretty dreadful experience.

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Ruth D . 2023-12-17

MORE AT TripAdvisor

I have visited this pub on multiple occasions and have recommended it to numerous friends and family as we've had the best Sunday Roasts. My partner has previously left a positive review and stand by it as it is true to the experience at the time. However, today has changed all that. We decided to have an impromptu lunch, my partner goes in to ask for a table as we had our 5 week old with us, just to ensure there was space. He was greeted by a woman who said she was the manager, the entire place was full and there was a 5 seater table with a lone customer having a pint, when my partner asked if he could speak to the customer about moving, the 'manager' refused to let him and wouldn't do it herself and rather rudely dismissed my partner without any explanation or clear communication. We decide to leave and as we were walking a way, a man stood outside the pub overheard our conversation and said he's the manager, we begin to explain what happened, the lady who said she was the manager immediately comes out and changes her story (on top of having lied about being the manager) said the customer was waiting for his family, when my partner asked why she didn't just communicate that, she raises her voice saying 'I don't need to tell you anything' and continues to shout at him. We just walked away. It was the RUDEST experience I've ever had at any establishment in my life. Such a shame as we really love the food but definitely NEVER going back there again. There's a similar review about bad customer service with new staff, so looks like it's not an isolated incident. Shame, another local lost. Have seen the the owners response, so now apparently the customer is not waiting for his family, he has difficulty moving around. Once again, changing the narrative when it suits. Which is what kicked off this entire negative interaction to begin with. My point made. Thank you. As I've said at the start of the review, we've had pleasant experiences and my partner has left a positive review in the past. Maybe they just didn't like the look of us today. Either way, no excuse for such bad behaviour, especially in the hospitality business.

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Melanie Inbaraj . 2023-12-17

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Chilll place with a nice mix of patrons . Service is timely and atmosphere unassuming . Lots of nhs staff visit from the nearby hospital as well aa locals

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Hassan Mallick . 2023-12-12

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Abbiamo prenotato in questo posto, siccome eravamo in ritardo abbiamo provato a chiamare per avvisare ma non ci hanno risposto. Una volta arrivati ci hanno mandato via. Antipaticissimi sconsigliato

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Gabriele Leozappa . 2023-12-09

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I had 2 pints of Peroni beer whilst waiting for my washing in the launderette. Nice friendly staff and a welcoming bar.

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Nick Halliday . 2023-11-29

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Nice pub, and cozy from the cold London air. Could easily sit here for hours at a time. The clientele is a mixture of old London locals and the gentrified, which actually makes a nice atmosphere. Beer is good, but unfortunately not as many cask options these days. The price is really good though

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Rik Ayres . 2023-11-25

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Excellent food, and great service, would highly recommend

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Zoe Ryan . 2023-11-20

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Приятно да изпиеш по бира и да хапнеш пай с месо.

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Emil Chopev . 2023-11-04

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Nice pub, quite loud especially with the music on over the chatter. Good atmospher and reasonable prices for drinks.

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Christian Jenkins . 2023-11-04

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Wonderful pub, very friendly staff!

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Henrietta Leach . 2023-10-19

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We watched both sets of rugby world cup quarter finals here yesterday and found the Eagle spacious, friendly, comfortable, and serving great food and beverages. We had the baked camembert, loaded dirty fries, wings, and multiple beer, wine, spritzes. We would absolutely hang out here for a game or meal any time!

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Anica Landreneau . 2023-10-15

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