The best restaurants in Thurrock East of England

Disappointed with my afternoon tea. Sandwiches and cakes ok - but pricey for what it was. What was most disappointing was the tea. Teapots did not pour correctly resulting in tea pouring all over the white tablecloths! One refill pot of tea looked like dishwater - turns out the waitress said oh it might have been decaf tea, which we hadn’t asked for. The tea was replaced with a much better pot of tea, but they omitted to supply more milk with it which we had to get up and ask for. Overall not pleased with the afternoon tea. I shan’t be booking afternoon tea there again.

What an unexpected pleasure ! Wonderful friendly staff , the pub itself is so original and you can feel the history , see the history, fabulous, and then walk off the wonderful food along the sea wall and take in the marvel of tilbury fort Worth the visits ? Oh yeah 👌♥️ Ps ! Mac and cheese was to die for ♥️ Thanks Chef David it’s been pleasure

I ordered lemon chicken the sauce was like a blob of jelly and the chicken was dry because of not enough sauce won't be ordering again only ordered after reading the reviews and my nearest one was closed

Food is beautiful and the new owners are so welcoming and helpful. I really do recommend this. We have done takeaway, but will definitely eat in when we get a chance as such a nice and fun atmosphere.

If you want good food, a good atmosphere, and to be treated like a customer, then get in the car and go somewhere else. This place is a throwback from the 70’s, with rude staff, poor facilitates, and dated look altogether. The only people that ever go here are the “natives”, and that’s because fly never strays too far from the turd

I went here today post COVID. It was busy as they are participating in the Eat Out to Help Out Scheme in August 2020. The souvlaki was up to standard - I had the chicken in a wrap with a few chips and salad. The waiting time was good compared to other restaurants in the Food Court. The thing that let it down was the lack of sanitisation of the tables. I sat for half an hour eating my food and not one member of staff came round to clear or wipe the tables. I did my table myself with my own tissue and sanitiser. I think they should be more particular especially in these times.

I cannot believe what a witnessed this morning. Two ladies sat on the next table had their order messed up at the till, so when the food came and items were missing they asked for a slice of toast just to compensate. The member of staff came back clearly embarrassed and told them they had to give back half a potion of the scrambled egg in place of the toast The manager, Simone came out, she has no customer service skills at all. She confirmed the lady had to give her half the scrambled egg, even though it was going into the bin and proceeded to take it from her plate. This is disgusting behaviour to think they would rather throw food away than to own a mistake and just give they lady a slice of toast.. her attitude was that they expect customers to pay for the food they eat.. and she just rolled her eyes. It was unbelievable to witness that kind of behaviour towards customers

I go into the costa at lakeside retail park bout 3times a week..all the staff are so friendly and kind..at all times..its my favourite coffee shop. Regards kathryn

Shocking. We come in and sit down. Ask the staff what the options are for gluten free. Get told that “yes we can do almost anything and have gluten free soy”. Half the party order whilst the gluten intolerant try to work out the menu (we were told there was an allergen button on the QR code menu). But no. No gluten free list on the app. Manager came over and said - “no, you were told wrong, we don’t have gluten free soy”. Ask how to find on the app and are told “have to open and look at allergen list for each in turn”. Manager also tells my wife that “there’s lots without gluten”. Well I beg to differ. Look at the menu. Hardly anything without gluten. Perhaps a salad and some edamame beans. That’s about it, Really NOT at all allergen friendly. And rather rude and dismissive treatment.

Food was atrocious. Arriving leaking out of the containers, naan bread wasn't tasty and a job to chew. Main dish was nothing I had ever tasted before and not in a good way. No flavour, meat like dog food. I will never ever order from this place again. Don't waste your money like I did.

Just had a takeaway from here and it was the best Chinese I have had in this country for years, food tasted so fresh, turned up hot and was nothing like the usual generic Chinese takeaways you get around here.

Always order from here in evenings , great food , staff very friendly . Not sure what everyone is moaning about ? But our experience is great .

Serious bug infestation at the Lakeside branch, small flies crawling all over the counters, lights, cups and food. The counter above the coffee machine was covered in them 🤢

This place has always had a bad rep, but the staff and management have really turned this place around. The food is so much better and fresh and they do a huge range of food in the café. There is lots of seating and its a nice place to just chill and have a bite to eat. Staff are really helpful and friendly and you get some great deals of meals