Basildon Eastgate Centre, Basildon SS14 1EB England, England
I am thoroughly impressed with the service at Burger King in Basildon Eastgate, whereas my experience at McDonald’s in the same location has been disappointing. The staff at McDonald’s were unhelpful and did not provide a pleasant customer experience.
In contrast, the team at Burger King Basildon Eastgate is exceptional. They are incredibly helpful, going above and beyond by even bringing food to customers’ tables. Their professionalism and friendly attitude make for a welcoming atmosphere. The food is excellent, and the staff consistently strive to accommodate any special requests with great care.
However, the Burger King app leaves much to be desired, as it is unreliable and does not enhance the customer experience. Despite this, I highly recommend Burger King Basildon Eastgate for its outstanding service and quality food—far superior to McDonald’s in the same area.
We are lucky to be still standing after the actual GARBAGE we were just served from this place. First time in my life I spat food out. And I eat literally everything!!!!! And NO. contrary to what the idiot on the phone accused my wife of, we didn’t want a free meal!!! We just wanted a MEAL!!!!! And we asked for a refund after my wife was sick from only a couple of mouthfuls !!!! Absolutely REVOLTING place.
The cafe used to be a nice place while it was upstairs and somewhat secluded, overlooking the entrance, now it is where the customer service area should still be unobstructing the entrance beyond the barriers
The cafe was built downstairs and stilk to this day you cannot use your card to pay at the till, you use a digital touch screen covered in greasy finger prints and then pick up a digital table number which seems never to have been cleaned since it was new
There are some tan seats which look as though they will get filthyquickpy and a number of tables already scratched, stained and dented to choose from, with seating by freezing cold windows provide unobstructed views of people in the car park staring in at you as though you was a zoo animal.
The food is all cooked in the same oil, despite nearly being given someone else's order twice with no checks done at all, and another hostess asking if we had even ordered m anything, rudely, it finally arrived, only the overweight oily server had his badly chewed thumb inside of the bowl, I saw him serving others food and he seemingly makes a habit of putting it in there, which was an enormous out off of the food
The food was greasy beyond comparison, tasting only the hot oil which was evident ally used to cook fish fingers in at some stage of its life, giving the potato a disgusting burnt fish taste, I used the paper napkins, a bundle of five of them, to drain the oil out of a single hash brown croutons, disgusting, I left half of it and well not worth the price, currently £2.60 for a can of coke which can be had in the store for 70p
Parkihg is available, the front of the store fills up quickly and the other spaces are miles away from the entrance now that the utterly stupid decision to close off the middle doors to the store, an important fire escape route, was taken, because they did not want to employ an extra security guard.
The problem when rebranding, is that the rot remains, so long as the same people stay in charge.
Now i know it's quite hard to mess up a egg and bacon roll but you'd be surprised how many cafes make a terrible one. The one i had from tasty bite was sheer perfection! Bacon was cooked just how i like it with no floppy white fat, the egg was really runny and golden and the roll was straight out of oven fresh.
Only taking 1 star away because the price is a little high but it's a trend with most cafes since the cost of living crisis.
Unit 6 The Triangle High Road Langdon Hills, England
Absolutely appalling food tonight very disappointed barely any cheese on the pizza wasn't cut properly the cheese that was actually on the pizza was over cooked wasn't nice at all every other time I've been here been pleased but not today don't know what's gone wrong but seriously needs to be sorted out
We used to use this takeaway regularly as the food was superb. We haven’t been there for a while, ordered a twkeaway tonight, the food was probably the worst Chinese we’ve ever had. The ribs were small chunks of gristle, everything else tasted bland. What’s happened to this place. Will not be going back.
Texaco Whitmore Way, Basildon SS14 2NL England, England
Awful. Went inside and ordered. Ordered triple cheese wraps. As you can see by the photo which is almost finished, that’s how much I had to eat to actually get any cheese. Shocking. Bloke serving genuinely put a pinch of cheese in my wrap. I was too stunned to say anything. Came in to order a fair bit but after seeing that I was never going to order anymore. 1 star is generous for this place. I am eating pure wrap and nothing else. Terrible.
I got a takeaway, it arrived pretty swiftly, the portion size was perfect for me and the food was still piping hot when it arrived, which is exactly what you want in a takeaway. Also popped in plenty of sale and vinegar so you can season it to your taste which I appreciated
Once again missing items from our order.
We expect it now, but getting all the way home to find other items missing after already highlighting is just another level