Basildon Pitsea Extra Cafe in Basildon

Crap service waited 30 mins for bakery pancakes and a breakfast sausagr and egg muffin. Egg was under cooked muffin was not toasted or warmed up. The food is extremely over priced and not very nice

So obviously Understaffed with one person in the kitchen and at least 50 customers in the cafe, but the food came out lovely ! With the chef even bringing us out the food! Would have been even better if there was more staff

Like going somewhere to die. Went in at 10:15 most Saturdays after taking my daughter swimming. Every single time, the experience is like going somewhere to slowly end our lives. The service is super slow, so much so that I celebrate 2 birthdays whilst queuing and another 2 just waiting for the food. The place is very under staffed, the staff that do work, moan about the conditions and the people who sit in are all talking about the same thing. I'm currently sitting in, waiting for the breakfast and watching the other 21 year old pensioners age rapidly.

Came in for some food before doing a big shop. Ordered and paid, and was not told until after we’d paid that there was a 45 min wait. Mentioned to her that she should’ve really told us beforehand so we had a choice to order or not, and she just laughed and shrugged. Whilst waiting, we noticed a large amount of tables were unclean and hadn’t been swept around, so new customers were having to try and do this themselves with napkins. When the food eventually came, it was very good quality, and we thoroughly enjoyed it. Shame the female staff member was rude and the cleanliness was poor.

Very slow service, stood in a queue for 25 minutes, tables were very dirty with crumbs, sauce and hairs. Sat waiting at the table for another 50 minutes for our food whilst continuously seeing food sent back to the kitchen. Had no choice but to eat here as already paid the money. Rude and unwelcoming staff.

Lovely food and staff helpful thank you

Every time I have been into the cafe the wait for food is horrendous. 40 minutes wait for a toastie when hardly anyone in here. Till staff constantly threatening to stop hot food as its too busy. No sense of urgency from any of the till staff as they dither around watching the queue mount up. Glasses given to us dirty and tables left full of rubbish. Have worked in catering and pubs my entire life and cannot fathom how Tesco let this continue. Absolute joke of a cafe.

Terrible service today, tables were not clean, only one glass available for our soft drinks. Ordered paninis cheese and ham. Had a job to spot the cheese and no butter in them very dry. We had to wait 40 mins and was very disappointed. The young man on the till was apologising to nearly every customer for something that wasnt his fault. Shocking service so give this one a miss if i were you.

Nice staff nice food Wait times good too

Terrible service and the workers were rude. When ordering food, I payed for it and was then informed that they had no meals in stock. The queue was 30 minutes long and had no one working on the till. The tea was horrible and had some slimy layer on top. Wouldn’t recommend this cafe.

Very nice full english breakfast and great staff.

Staff are very friendly , very accommodating to families with children, very decent prices

Very nice cafe in Tesco Extra Pitsea.

Waited ages only to be told at till ‘we’ve got no chicken’ (cafe in middle of Tesco superstore out of chicken. Really!) I asked for a menu ‘No haven’t got menu’ it’s up other end of queue on wall. Next 2 items I asked for..., ‘ no haven’t got salad...haven’t got that either’ In the end I order my mum’s meal and paid rather than holding up queue then queued again after looking at only menu they had - at back of queue. Ordered chile - said ‘it’s with the other item I ordered’ ‘Oh’ they said’ you will get them separately cos can’t put this second item in front of orders Seriously poor experience - won’t go again. Seriously slow and poor service at counter which is a shame as ladies who cook food and bring it out are lovely

Ordered a burger, the bun was dry and awful the burger was tiny dry and worse than the bun, there was a piece of cheese on it and nothing else, no salad, relish, onions or anything else. Dreadful and the price was over £6.00

visited earlier this week and had we noticed the state of the tables before ordering would definitely have walked away. One person serving and told 'youll have to wait on on my own'. Pouring the tea we noticed some sort of bits and on looking at the tea pots, they were filthy the stains in the spouts so bad it could not have gone unnoticed. On pointing this out we were accused of being rude, even though other customers said it was the other way round. When the manager appear so did another three members of staff who started clearing the tables. Although we were given a refund I would never go here again. Absolute shambles.

Sloooooow service. Under-staffed. Poor value. Soup with bloomer bread consisted of opening a small tin of soup, heating and a thin slice of bread with butter, all for £3.25!

Plenty of space to sit and relax .nice selection of eats

It's a convenient and comfortable coffee shop. Staff are friendly. I only go for an espresso, nothing special but gives me the required caffeine shot. Food admittedly does not look particularly appetising as things like breakfast items are kept under lights on heaters.

Failure of good food every time! Fish in batter was disgusting in the hot plate too long . Never satisfied. Good only for coffee and ready made sandwiches only

great service with a smile. food ok

I ordered avocado on toast which was appalling. There was a 1cm cube of avocado hiding under some horrid slimey green goo randomly placed on sliced tomato. Its a cost saving exercise unfortunately and absolutely disgusting. The hard poached egg and mega fatty bacon topped it off. I do not recommend this menu item.

Unfortunatley i feel there needs to better organisation amongst the staff.

Staff are friendly. Service with a smile definitely. Food is always very nice.