Four Seasons in Basildon

Since the last time I visited the place has improved a lot very friendly staff and the food was excellent

Decent pub but it's got quite slow bar service on Friday lunchtime. Bar staff are very friendly though

Love coming here. The staff are amazing always goes above and beyond. They just refreshed the restaurant and looks amazing and smells great now.

Chloe molly and Natasha and Connie are wonderful today best service x

A great atmosphere, warm and friendly staff always make me want to come back. I must say the smell has improved greatly!

Refurb has made has made a big difference New pipe work means it no longer smells of sewage. Very happy

We had a lovely meal here. Food was good

Staff are really attentive and friendly, food was amazing, overall service 100%

Food was nice (I had a "Full Monty" mixed grill) but I was disappointed that this dish only came with a fairly paltry two onion rings. Also, my wife didn't get the peppercorn sauce she ordered with her mixed grill. Service was pretty abysmal, alas. There was almost nobody here when we arrived but, as it busied up somewhat over time, we didn't see the waitress again after we received our mains. We'd paid for a dessert for our daughter and after maybe twenty minutes of waiting for someone to take our plates once we'd finished and bring the dessert, my wife went and let the waitress know we were ready. The waitress finally arrived maybe another fifteen minutes later with an extra scoop of ice cream on my daughter's dessert "for the wait" (although there was no strawberry sauce in the ice cream as we'd requested). So: A bit stingy on the onion rings; sauces forgotten on my wife's main and my daughter's dessert; and approx. 35 wait time between finishing our mains and receiving our daughter's ice cream (even with us indicating we were ready maybe halfway through that wait time). A shame because the mixed grills were very nice.

Lovely and quiet for a lunchtime, all very clean and tidy, food was nice,, and reasonable price Thursday super special main meal and £1 for dessert, service was good and nice to chat and chill

Very reasonable prices, we all enjoyed our meals (4 adults, 1 child), staff were friendly and efficient.

Had a decent lunch here and the service was pretty good too. Plenty of spaces in the car park when we visited. It wasn't too loud inside and we got a table without making a reservation. When we first arrived, there isn't a greeting station as such so we wasn't sure if we could just grab a table to eat, or if we had to be seated by a member of staff. It wasn't really clear. We ended up just finding somewhere to sit ourselves. We couldn't see a sign saying please wait to be seated so we just carried on. We chose to order from the app as it's easier with 2 little ones, than going up to the bar. We had no issues with the app and it all worked fine and our order came accurately and promptly. They also have an estimated time for food or drink on the app which is a nice touch. Once our drinks came over, a member of staff made us aware of a feed the family for £15 promotion they had going on currently. This was great to hear, except we had already ordered all of our food and drinks and spent more than double this. She said it was too late to make use of the promotion now and we would have to do it next time we came in. I was quite gutted that we had missed out on this deal but I also didn't recall seeing it anywhere. So I picked the menu up, couldn't see it advertised on the menu. Went onto the app, couldn't see it advertised anywhere on the app. I was then told it's on the hungry horse website, but the app you have to use to order is the Greene King app... So when was I meant to see this deal? Maybe there's a poster up in the pub somewhere showing this deal, but I don't tend to walk around looking out for these types of things. Would have been nice if it was more obvious when we was at the table or it was shown on the Green King app when ordering. Other than that, we had a nice meal in here and even without the £15 deal it was good value for money. Would definitely recommend and we will be coming back again.

Rubbish food compared with others. 4 of us are here today. The guy behind the bar was excellent and the food was out quick but.. Mains served before starters cleared. Garlic bread stale and inedible Korean chicken burger was shocking. Tiny slaw in burger, bun split apart and whilst it was sticky, it was tasteless. Totally different to the Korean burger at the Junction in Upminster which is also GK and is incredible. So disappointed

Me and my friend went for a meal before visiting the cinema, which was pre booked, we both orderd our food at the bar, I asked if we could order seperate as it would be easier for us, it wouldnt of been an issue if they couldnt but they said it was'nt a problem, my friends meal arrived and I was sat there for 15 minutes and mine still hadnt arrived, also on my friends mixed grill his steak was so small it was ridiculous, so I went to the bar to ask where my meal was and was told it would be another 5 minutes, I then mentioned my friends steak and the bar lady went and got the manager, she came out and smugly said this is the size of the steaks they are all pre packaged so I replied ive been in loads of hungry horses and that is not the size and she was just smileing sarcasticly at me saying I asure you it is, so I said ok whatever but my meal shouldnt be 20 minutes apart and she was still grining at me and said its you're fault for putting in seperate orders, what about all the other people with orders! Admitidly I swore at that point, not directly at her but in frustration at the sarcasam and terrible customer service, so got my money for my meal back and waited outside for my friend to finish his meal, the manager should not be working in a customer facing role, I think she thinks because the food is cheap she cant talk to people like dirt

Worst pub I've been in to. Holes in the walls and ceilings (I kid you not) like someone has punched or kicked them. The service was terrible, it took at least 10 mins to get a pint. We tried to play a game of pool, but the cues were warped and the cushions on the tables were dead. £1.50 per game and the tables/ equipment are dreadful. Tried to play darts. Paid £15 for one hour and they couldn't find any darts. We lost 10 mins off our hour while they looked. When I asked why no darts, the bar staff just shrugged her shoulders and said "they're all broken". When we did eventually get to throw a dart, the sensors on the dart board didn't register the darts so it was impossible to play and keep score. When I tried to get a broken dart replaced I was told off for helping myself to the darts behind the bar. When I explained that I helped myself because we'd paid for one hour and it was taking 10 mins for a member of staff to serve us, I was told "I don't like the way you're speaking to me". Five minutes later I was approached by a rather grumpy woman who said "my staff member tells me you were rude to her, so I am going to ask you to finish your drink and leave". Horrible beaten up old pub, rude staff, very expensive and the toilets were disgusting. I REPEAT easily the worst pub I have ever been into!

Me and my friend went for a meal before visitingvthe cinema, which was pre booked, we both orderd our food at the bar, I asked of we could order seperate as it woupd be eadier for us, it wouldnt of been an issue if they couldnt but they said it was'nt a problem, my friends meal arrived and I was sat there for 15 minutes and mine still hadnt arrived, also on my friends mixed grill his steack was so small it was ridiculous, so I went to the bar to ask where my meal was and was told it would be another 5 minutes, I then mentioned my friends steak and the bar lady went and got the manager, she came out and smugly said this is the size of the steaks they are all pre packaged so I replied ive been in loads of hungry horses and that is not the size and she was just smileing sarcasticly at me saying I asure you it is, so I said ok whatever but my meal shouldnt be 20 minutes apart and she was still grining at me and said its you're fault for putting in seperate orders, what about all the other people with orders! Admitidly I swore at that point, not directly at her but in frustration at the sarcasam and terrible customer service, so got my money for my meal back and waited outside for my friend to finish his meal, the manager should not be working in a customer facing role, I think she thinks because the food is cheap she cant talk to people like dirt

Been here a few times for lunch,there's cheap and cheerful and there's cheap.ordered a couple of Sunday roasts (after original choices where unavailable).potatoes where cheap frozen brand ,carrots must of just come straight from the garden,uncooked,could of fitted the mash on a teaspoon. Can't get a larger in it's own brand glass,just straight glass.Never again.

Food was reasonably priced, depending on which day you go, they have different offers etc

The women's toilets smell like a drain! Honestly going to the toilet at a festival is on the same level.

Not the best place to go food is a lucky dip sometimes good over times not can be rough at night

Just reviewd the wrong pub. This pub was nice with good beer

Friendly staff,good food & reasonably priced

We went there yesterday for an evening birthday celebration! The food was hit & miss depending what you ordered. Fries & onion rings were cold some of the party had chicken which looked very anemic & wasn’t nice. Although it’s cheap it shouldn’t have spoiled the quality. Staff must be lazy as there was food on the floor everywhere, tables still had plates etc on them! The whole place needs cleaning & refurbished. I would have preferred to pay more if the food was a lot better!!!

Came here without a booking mid week. Had a choice of tables, no problem. Placed our orders online via the app, recieved our orders, again no problems, no complaints. The kids shared a candy mania, think that was their favourite part. Lol.

Decent all around for a good drink. Can get a bit rowdy and busy during peak times. Offer great deals on certain days.

Some times very poor over times ok not most amazing places for food

Food was great, meal was recommended by Felicity who was super helpful, had a great family meal out.

Great atmosphere, the staff were lovely, very friendly and attentive.

Good pub, nice food, nice calm atmosphere. Not very busy.

The food was good especially on the 2for 1 burgers on a Friday, drinks are a little pricey but good for a good night out

Popped in for Sunday lunch and a pint. The bar staff were so friendly and helpful, and the place has a lovely relaxed atmosphere. The food was spot on, best roast beef I’ve had in years, compliments to the chef.

Staff are really attentive and friendly

Staff were really attentive and friendly, especially the bar staff. Molly (the lady who served me) was very efficient and bubbly!

Great service lovely staff Molly very helpful Barry as well attend to my needs when needed. All polite well mannered I recommend here

Had to change the review as it was written before the food arrived. Not busy at all in the restaurant but somehow the food took nearly an hour to come out to our table. The food wasn't very warm , my burger bun was dry and quite hard and my partners chicken was also really dry. The chips we both had were not that warm either. For what it cost compared to the food quality, I wished I'd gone to McDonald's. I have to say that the bar staff were very friendly.

Cheap food but reflected in the quality and service.

Food was absolutely awful, would rather go to mc Donald’s! When our side came out as a starter we was shrugged and told to enjoy! And remarks from other customers that my daughter is going to be a stripper (she’s 8) because of the way she went down the fireman’s pole on the playground! Will 100% not be coming back! Worst place I have ever been in my life!

Staff are committed and great value for money. Could do with faster service at the bar but always enjoy myself there.

The staff were friendly and the pub itself was spacious, which was a plus. However, the food wasn't great - mine was lukewarm unfortunately. I also saw some dirty dishes around, and the wait time for food was quite long. Overall, it seems like a better place for drinks and catching up with friends than a proper meal.

A place that is last on the point of call as you will always get a table. The food is good, typical HH quality. Noisy and you can hardly call the surroundings either inside or outside as pretty. It serves a purpose, we’d been out all day and wanted a sit down meal without takeaway standard and a Hungry Horse fits the bill on price and quality. Although the premises are lacking in quality the staff are very pleasant and helpful.

Lovely food,great atmosphere,staff very helpful,would definitely visit again with the kids

Good priced drinks, great menu set, lovely staff, loads of places to sit inside, outside, and upstairs. Big screens for sports events, pool room, and place to play darts. What's not to love?! Nachos is flat bread deep fried, which in my opinion is 100x better than the DORITOS crisps most other places serve, claiming as "Nachos". If I wanted doritos and salsa, cheese, and avocado, I could do that at home.

Me and my husband went to dinner today the food was very good as usual as we come at least once a week ..but I would like to say how really lovely your waiter and waitress was as well are pensioners both 79.the young girl bought our drinks over and then ask if she could get our cutlery and sauces..for us and the young lad is so polite thank them both from us both xx

Lovely place team are amazing couldn’t ask for more will be returning very soon for more lovely food and drinks xxxxxxxx

Callum delivered great customer service tonight going out of his way to ensure he thoroughly checked ingredients for me due to my many allergies. He made me feel comfortable to ask him and that this was no problem for him and made my dinner experience enjoyable! Thank you Callum!

Such a shame for a comfortable place to eat, although the meals are a reasonably good price the portions are much smaller than they have ever been, we ordered a side order of chips which was £3.49 and when they came out with the dinner we were very disappointed with how little the portion was. Always a terrible smell in the ladies which is very off putting, this needs looking at ASAP

Hired a room for a party. Clair and her team (especially Dale) couldn’t have been more helpful. The food was excellent and served with a flourish. The room was comfortable, wi fi for music streaming worked well and the bar tab was well managed and not too frightening. Would definitely book again

Meals are much smaller now and quality gone to pot.

The atmosphere is great! very inviting! the staff are friendly and attentive. I especially loved the selection of beers and the delicious pub grub. Will definitely be back again soon!

Food was great and reasonably priced

Service was great by Barry at the bar couldn’t have helped us more and food was bang on. Kids happy with meal options. Will return

Lovely place to eat and drink..any jobs?

Good menu, nice staff. Gets busy at times, but a nice place in general.

We went to the 4 seasons on a bank holiday Monday mid afternoon. It was busyish but they found a table to seat the 10 of us, service was fine and so was the food and drink. Only slight problem was the room we were in would have benefited from better air circulation as it was a bit stuffy, but to be fair the rest of the restaurant was fine. I would be happy to go there again.

Tasty food but the sign outside says generous portions. Our meals were small and we paid an extra £1.50 for the smallest piece of garlic bread I have ever seen.how mean. For meals that come with onion rings that means just two.how mean. Reservation made before hand not honoured.waste of time phoning up. Easy improvements could make this nice place much more satisfying.

The cleanliness of this pub is what lets it down. EVERYWHERE feels sticky. The tables and chairs weren’t wiped, they had drinks stains and crumbs on them and we moved 3 times and each time was no better. The menus were horrible, dirty, stained and sticky I felt disgusted having to touch them. The cutlery felt sticky like it needed a good wash. I can’t emphasise how horrible and sticky and unclean it felt, considering it was a quiet Tuesday I don’t know why no one felt the need to wipe down any of the tables. The food was dissapointing, our Mac and cheese the pasta was hard, my burger was missing the tomato and cheese and our chips came half cold. The staff were ok, not hugely happy but they were helpful and service was quick which was pleasant. The 2 stars is for how dirty it felt inside.

Popped in with the family on our travels home, staff were friendly and the place was clean! Not visited before but will definitely be visiting again!

Despite being a lovely pub, with a huge garden and us being regular customers I can see a decline in many things.. For example the time that you order till you get your food is unacceptable..majority of the food as well was cold...On Sunday we waited for more than one hour for our mains to be served...Also, we had to get the menus as noone was aware of our existence...on the positive side the guys and girls working in service as so nice that you can't hold anything against them...

Food was nice but not as advertised. Was given a small pot of sauce not a jug. Rice was inadequate. Chicken wings not battered as advertised. No jalepenos or seasoning. Chips were the best part. For £13 on my meal alone, returning back for first time for a dinner out together, I’m quite upset. When drinks were brought no straws were offered. There was no welcome or even being told where the toilets were. Meals came. There was no server interaction just quickly told with an aimless arm cutlery was over there. Not even an Enjoy your meal before they quickly fled. Which left my other half aimlessly walking about. I’m confused why there is salt and pepper on tables but no buckets for cutlery like most chains such as spoons or harvester. No napkins either.

We use to come here a lot when there was a areas play area. Not been for a while and came as kids are older now. My son ordered Mac and cheese which came with a salad. The salad had an ear wig walking amongst the leaves. The worst part was the reaction from the staff "so do you want to change it?" Em yes I do. Not even a sorry.

A mid-afternoon Saturday visit, plenty of tables free, helpful staff (we had a lactose intolerant sufferer in our party and they made it easy to choose something safe to eat), fast service and nice portion sizes. The food was lovely and the prices sensible. All in all, a pleasant surprise and a relaxed meal for all.

Played pool. Very quiet. Staff very pleaseant

The smell in there was awful, it smells of raw sewage and the toilets were disgusting. Friendly, helpful bar staff though... What an awful place to work 🙁 P.S may I add that on reading your generic reply to my feedback (see below) I had a look back at other reviews and noticed many complaints about your dirty toilets going back at least a year... Why have you not addressed this?

We went for lunch as we had travelled from Norfolk to meet up with family. I had a Burger which was really tasty. My wife had chicken and she enjoyed it. Considering we had drinks too I was happily surprised at the cost. I would have expected to pay more usually. Service was friendly and efficient. All in all we had a great time and will definitely visit again next time we're in town.

Car park entrance is easy to find sufficient parking, road surface not great but OK Service and food excellent restaurant atmosphere quiet and pleasant, facility for a games room looked excellent. We will be going back

I visited the Hungry Horse at the Four Seasons in Laindon after seeing an offer for two breakfasts from £4.99 (buy one get one free). This particular restaurant doesn’t have a separate breakfast menu and only offers an all day breakfast. There’s no vegetarian or vegan option for breakfast which caused me issues as I’m vegetarian. The staff were lovely and as helpful as they could be considering the lack of alternatives they had to offer.

The toilets are the most disgusting toilets I have ever been in. The smell hits you before you even enter. Worse than festival toilets! My clothes actually stank when i came out. Not sure how they get away with it as was the same last year also. Food awful to but that's expected for a hungry horse .

Food was ok this time. Atmosphere ok but as this is a family restaurant there were children running round. Although this is down to the parents not the venue it's still a little annoying. Service good and staff helpfu

This is a regular haunt for the family. Food is good and portions generous. Ideal for family get togethers and great for younger kids. TVs around the bar are usually on and we watched sunday football last visit. Only downside is ordering at the bar, but not a big issue.

Darts, pool, shuffle board. Reasonably priced drinks. Food hits a bit worse than wetherspoons, but similar vibe. Can't complain based on the price though.

Went for a coffee with friends and was disappointed to see they only do cows milk, I would love to see the place be more vegan and allergy friendly, such as using plant milk

Food was good. We were unlucky enough to sit next to a lordly spoken table. Not their fault, but it didn't help the review.

Not dog friendly - dogs are not allowed.

Loved chatting to Clair and Taylor such lovely people! xxx Food was really nice and delicious, very fair price! I had the lovely roast beef which was unbelievable, staff had a smile on their faces no matter how busy it was. Drinks are a very fair price too, I would definitely suggest this pub to friends and family, cheap, easy and affordable as well as a great atmosphere!

Great pub n good food. Large beer garden and loads to do inside (darts, Shufl, pool). Great for watching football at too, with their large projector and multiple TVs. Food takes a while to come out when ordering through the app however, but all great besides that!

Good pub , spacious,large beer garden and a lovely pint of ale ,perfect .

Very disappointed with the size of the meals.£11.99 for two is attractive but the portions are more or less child sizes.the side order of chips was very mean for the price paid.the cutlery was dirty yet again.prices are rising and portions are becoming smaller.one of our two meals was supplied wrong to order.upon leaving the stench still coming from the toilets (as last visit in dec) of urine and ammonia is enough to make you gag.very unpleasant especially after a meal. This is a shame as this is a nice pub,the food is tasty and the staff are pleasant.food and drink overpriced and the Victorian toilets need attention.

Great quick service. Lovely staff, food was lush! Will definitely be back again for more. Great pub, fab atmosphere yummmmmm

Chloe was amazing looked after us and was really helpful .

Spur of the moment lunch, food was good, staff friendly, menus need a wipe over as very sticky, but everything was as it would be expected

Food was nice and staff were friendly. But website advertised pool. Kids got excited only to be told it was over 18s. No mention of that on website

Great good value place that is busy with local people.

Food was over cooked tasted really plain even kids corn was over cooked to point only half the corn on it it currently stinks like stewers in there atm witch was very unpleasant while eating and was that bad that I walked into the ladies bathroom and wanted to be sick with people covering there face as they was coming in a out hopefully the issue is resolved quickly

The team was so helpful, friendly and the price was so good for what we ordered! The food was tasty and hot! The team accommodated our every need and request. We come here often and are regular customers and we wouldn’t go anywhere else! Highly recommend this business and if you have a family it’s the perfect atmosphere for you!

Amazing place met my school friend there had a grt time good staff & service

Great gem of a pub. There is not much in the area in terms of places to go for some grub and a pint. Good food with great portion sizes at a reasonable price. Very kind friendly and in the summer months a great kids area. For those who don't have kids the over 18s section is great for sport, has darts, shuffle board and pool and overall a good adult atmosphere. Good mix of people too.

Not eaten here, but as a pub it's great as they have large tv's showing sport, pool, darts shuffle board, reasonable prices.

1 STAR (2020) Chronically understaffed. Turned up at 2.30pm got a table, only to be told after a long wait at the bar there was an hour wait for food. The place was quite empty! So quite frankly, this place is badly managed. Shame as following the refurbishment I was hoping for better. What’s the point of spending money on a refurbishment if you can’t go in there and eat a meal at a quiet time of day?? Had to take my hungry 2 year old son elsewhere to eat and won’t bother coming back. UPDATE FEB 2024. After a hiatus of 4 years, I took my family back to this place over the weekend to give it another go. Fortunately, this time, despite being busier, the food orders was accepted by staff and a really great, good value meal was delivered to the table after a short wait. Back up to 4 stars.

What can I say.. cheap and cheerful.. long wait for food depending on day and time you visit. X. Good value I think to be honest x

Lovely food at great value price and specials on drinks.

Chloe was very friendly and welcoming !! Brilliant person to have on the team !! Xx

Great beer, cheap food, friendly staff, good atmosphere & it just happens to be a short walk away from the house. Everything you could want from a local.

Chloe the waitress was really helpful really friendly my our experience fantastic

the food was good and chloe who served us was lovely!!

My favourite local pub, always have a good night here, our sever Chloe was very good and professional :)

Very Decent food for price. It seems to have improved in all areas to be fair to it. Would recommend giving it a go and if you haven’t been in a while because of poor experiences, would recommend giving it a chance now

Had a great night. Food was great service excellent. Very polite staff. Toilets were clean. Back ground music was good and atmosphere was buzzing.

Lovely meal again. Great prices. Lovely atmosphere. Chloe is outstanding! Thank you.

Really good pint of guinness. And the labradour wanted to give 5/5 for the water and snaccs from the young waitress Chloe. Very impressed doggo.

This is twice in a few weeks that we have visited The Four Seasons in Laindon & as before, just as good, the selection of food is very good & always had 'offers' available, Very good food at a very good price, atmosphere was great, easy on the eyes, comfortable, & music, This is a great pub, will definitely be coming back more & trying various food, served today by Chloe, very pleasant & polite,