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4.2

Based on 389 opinions finded in 2 websites

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Nº 152 in 404 in Basildon

Nº 18 of 37 Other cuisines in Basildon

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Love the female staff here in wi ford branch. Very friendly but the man serving chats to much to other staff whilst serving . Today he forgot onward of our cakes due to chatting again but didn't foeget to cHarge for it though.

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Sheìĺà Holland . 2024-11-08

MORE AT Google

Far too many carbohydrates sold on site . Sad to see children going there for breakfast.

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Mark Shortt . 2024-10-20

MORE AT Google

Areas stringed off for weeks due to what I assume is a leak, always cash only because their systems do not work (including costa card), they close when they want at short notice. There is always some handwritten note as if they decide what they want, and not a care taken for customers. This place really has gone down hill!

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J Gra . 2024-10-09

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My partner went in there today around 4.05-4.10pm. The server was extremely rude to her. He was speaking to his mate completely ignoring the fact she was standing at the till in a quiet store. He approached her and rudely stated that he wouldnt serve customers who are on the phone. She politely told him that she was on the phone to the doctors and she was on hold so it was not a problem. He continued to refuse to serve her and was very rude whilst doing so unless she hung up the phone to the doctors. She then proceeded to ask to speak to a manager in which he replied that he indeed was the manager and there was no one in store who was above him. Nor me or my girlfriend have never had any problems with the female servers in there so it’s such a shame that you have now lost loyal customers due to rude ‘management team’. Very dissatisfied.

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Bradley Cox . 2024-10-03

MORE AT Google

Out right rude male barista he’s service is disrespectful and disgusting behaviour total jobs worth

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Shan Hurley . 2024-10-03

MORE AT Google

Staff are lovely, Anne-Marie is especially efficient. My favourite is the cinnamon bun or blueberry muffin.

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Sarah-Jane Hamilton . 2024-07-10

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As a regular visitor to the Costa in Wickford where staff recognise me & have always been friendly, today I was very disappointed after one of the staff was rude telling me I couldn’t use the toilet facilities if I hadn’t bought a drink. I had my young daughter with me & explained I’d be getting a drink as soon as we’d been to the toilet. And still he moaned that we needed to pay for a drink first. Seriously? This is how you treat your regular customers? Using the toilet is a necessity not a luxury! Maybe teach your staff to be a bit more pleasant in future. It’s such a shame as this was usually the best Costa in my local area.

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Charlotte Harrington . 2024-06-27

MORE AT Google

Very well run place with very friendly staff.

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geoff pearce . 2024-05-12

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Why can’t you move to another branch in the area. Amazing service, very friendly , very kind in general

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Hollie Smith . 2024-04-12

MORE AT Google

Lovely staff, lots of seating and a baby change

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Emma Reynolds . 2024-03-13

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Fantastic team at Wickford Costa! My wife and I moved to area 2 years ago and an occasional treat has turned into a bit of a routine. Staff are always cheerful and always well made coffee!

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Adam Williams . 2024-02-24

MORE AT Google

Nice but expensive. A treat these days.

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Paul Barringer . 2024-01-25

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The team at Costa wickford are always exceptional and friendly and really do go out of their way when needed. I’ve been to several Costa across Essex and the difference between them and here is miles apart. Thank you for all the team here for their regular high service.

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Aaron Colby . 2023-10-03

MORE AT Google

Great coffee - fast service - pleasent environment - few uncleared tables just brought down score

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Peter Cox . 2023-08-12

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Our 1st visit to this wickford Costa. There was 6 of us altogether, and managed to sit together, inside. But there was also seating outside, with umbrellas. Staff all seem very friendly. Didn't experience any problems. Although we did struggle with the sound of the coffee machine, more than other costa's weirdly, we were struggling to hear each other at times. But would definitely visit again, due to staff all being friendly.

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zoe stewart . 2023-06-19

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Lovely service… very friendly and warm , great coffee ☕️always 👍🏻

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Kristina Vilkiene . 2023-05-01

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Always clean , including the toilets One of the best Costa shop about forsure , great staff and coffee ☕️

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Chris Sandford . 2023-04-13

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Out of all the Costa coffee shops I've been to this is by far my favourite. Great atmosphere, friendly staff and the coffee is spot on. 👌

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stuart cohen . 2023-03-18

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Friendly staff, quickly served - even though a busy mid-morning - comfortable seats, if a little tight on space by windows

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Keith Roe . 2023-03-12

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It was best flat white ever thank you whoever done it.

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Recep hamza Nalcaoglu . 2023-03-08

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Good coffee shop but a little slow on service as que is always long

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Victoria Ellis . 2023-01-31

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Pretty standard service and food and drink. Can't help but feel like a robot conveyor belt generic experience

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TRACEY HOBDEN . 2023-01-09

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Very busy not enough staff. Costa coffee ok but bit expensive.

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Ken Smith . 2022-12-29

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You know what to expect from Costa

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James Abbott . 2022-11-07

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Always a nice experience when visiting. Nice upgrade to electronic screens.

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Stuart Botwright . 2022-09-15

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Quick polite service. Great coffee. Excellent air conditioning. Just whats needed for a break during shopping

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vic roberts . 2022-08-14

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My friend Mike went there for 2 hours, got a drink for £2.50 then went back to his nans

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M . 2022-08-11

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Usual Costa standards, great coffee and cake. Friendly service, currently has one toilet out of action and the other wasn't that clean.

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Gina Cleere . 2022-06-01

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Don't visit if they only have 30 minutes before they close as the staff are quite rude and abrupt as clearly don't want to serve you, best to go over the road to the cafe a better atmosphere more polite and alot cheaper.

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N . 2022-05-07

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Coffee great bacon in roll had more fat than bacon in it

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Lynne Breaker-rolfe . 2022-05-05

MORE AT Google

Your Costa stinks of diarrhoea as soon as you walk in. Sort it out

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Abdul Karim . 2022-04-28

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Love it here, friendly Staff, and lovely Drinks and food

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Coral Deeley . 2022-03-19

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Costa is very good if you want to go sit in for a nice drink,however they run out on supplys for some of the drinks really quickly,mainly the frostinos

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Charlotte Moody . 2022-03-05

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This costa is only for school mums the fact it now doesn't open till 8am crazy for a coffee shop proves that if you work or want a coffee on the way to work the new opening times mean you need to visit Greggs very disappointed

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Bruce Pratt . 2022-02-03

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A special thank you to Helen who went above and beyond for me, my friend and our two toddlers. Offering us a range of alternatives to croissants when they had sold out, getting us straws for the boys to drink their drinks easier and just being very friendly and helpful. Excellent customer service!

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AP . 2022-01-23

MORE AT TripAdvisor

My local coffee shop choice, good polite service, can get busy and noisy with babies.

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Jason Lovell . 2022-01-20

MORE AT Google

Have been using this Costa since it opened. The staff are always polite and friendly and remember what I drink, which is more can be said for me sometimes. The seating area is always being tidied/cleaned because there are some very inconsiderate customers who go in there. Well done guys/gals keep up the good work

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Partick H . 2021-12-11

MORE AT TripAdvisor

Lovely place to meet up for a chat

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Maureen Horne . 2021-12-10

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It's coffee,what's bad about it !

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Michael Mulvey . 2021-12-02

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Packed due to the Christmas Market but still professional, Best wishes to all the staff.

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Scott Miller . 2021-11-29

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In need of a refurb inside & out. Scruffy.

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Linda Baker . 2021-11-18

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Overall the Costa in Wickford is both clean and spacious. Nice to come when youre in a rush for a hot drink. All seasonal drinks are available too which is a plus!

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Alex Olivia Jones . 2021-11-12

MORE AT TripAdvisor

Busy Costa Coffee in the middle of Wickford High Street. Plenty of seating. especially for singles/couples. Usual Cosa fare with friendly service.

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Robin Sparks . 2021-11-03

MORE AT Google

My coffee shop of choice. Amazing flavour, and majority of times great service.

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Sergio Duarte . 2021-10-25

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Good and clean. Smiles from the staff!

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neil ovens . 2021-09-08

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Amazing place in wickford town centre, they sell coffee if the name doesn't give it away. Not sure if they sell Tea or Ovaltine. Not only can you sit in and watch people go in and out of the pound shop they also do take away coffee!

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Stuart Bevan . 2021-08-19

MORE AT Google

It has been a long time since I have been in a Costa Coffee Shop . There has been a few changes to the world of going out but at last a bit of normal life. It was well run by the three ladies there very polite and efficient , a good cleaning program after each customer.

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Andrew Fielding . 2021-08-03

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Everything you have come to love about Costa.

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Will S . 2021-07-29

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Have got the place in a safe routine for customers. There is also table and chairs outside

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Sally Webb . 2021-07-16

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My favourite coffee "station". I love new cups , because yeah it's coming home!

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Konstantinos Georgalis . 2021-07-09

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Good quick service, friendly staff

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Umar Mithawala . 2021-06-02

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Found staff to be rude and unfriendly, awful service at this branch. Other branches are so much better, Wickford needs retraining in giving the customer a good service.

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S . 2021-05-10

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staff were friendly and helpful shop was very dark. social distancing well thought out.

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Dave Phillips . 2021-04-30

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Very friendly staff and very helpful with what drinks to recommend while it'd busy

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Josh Willingham . 2021-03-20

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Always friendly and fast service.

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Liam Ryan . 2021-03-19

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Excellent service! The best Chai latte made with coconut milk!

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Char Lene . 2021-03-18

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My dad tried to go inside to get a coffee this morning but he has severe asthma and is medically exempt from wearing a face mask. he was clearly displaying the lanyard round his neck that says this. The people in costa refused to serve him without a mask. This is discrimination and it’s disgusting

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Emily Heddle . 2021-01-07

MORE AT Google

Nothing special, only go here if other local businesses are too busy/queued to get in. It is exactly the same as all other Costa coffees - take that as a good or bad thing up to you

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Bob Doggett . 2020-12-31

MORE AT TripAdvisor

Friendly staff... quick and efficient

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Sarah Stoute . 2020-12-31

MORE AT Google

Very pleasant lady that works here, always smiling, always happy to help, looked after my dog whilst I went inside to place my order, thank you

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Laurie Phillipson . 2020-12-28

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Trying their best but slightly disorganised but not helped by customers not obeying the rules of social distancing.

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Keeley Andrews . 2020-11-23

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Covid secure and super friendly staff

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Mark Bolter . 2020-11-20

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Long wait to be seated. Only 1 table for 4 people

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Barbara Bavester . 2020-11-03

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Lovely friendly staff would recommend this Costa to family & friends.

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Dianne Chapman . 2020-10-01

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Standing outside for 1hour told tables would be pushed to together to accomade a table a 4, as one not available, decide to go takeaway instead only to find no food left in there,changed my mind and went to greggs

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Sarah Howard . 2020-09-23

MORE AT Google

Nothing to say as it was shut,doesn't Google know we are in the middle of a crisis

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Paul Jupe . 2020-04-19

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Very pleasant, bright airy and clean. Good staff, well made flat white.

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Barrie Hughes . 2020-02-27

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Great coffee, they ran out of the standard filter coffee but gave me the more expensive one for the same price! Great service.

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Garry Reeves . 2020-02-03

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Good selection of snacks & drinks, nice interior

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Debra Campbell . 2020-01-26

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Food ,beverages and staff ok. Interior is shabby and cheap. Needs revamping of seating area

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Angela Petre . 2020-01-22

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Lovely coffee but waited way too long for it

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Sam Berry . 2020-01-16

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I didn't dislike it. I had a coffee with friends. Staff were agreeable. I didn't take a lot of notice of place

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Tricia Evans . 2020-01-15

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As always friendly staff love the atmosphere

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Richard Roberts . 2020-01-05

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Large coffee shop but very hard to get a seat at weekends

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Bill Greenhill . 2019-12-17

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Always enjoy Costa. Thought the sarnies were about uninspiring to be honest - lots of white bread.

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Sue Askew . 2019-11-13

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Nice place to chat with a friend

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James Mathewson . 2019-10-28

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As it was a nice day we decided to have our drink outside. It was covered in litter -serviettes, sugar wrappers etc. There were the pigeons also making a mess which is of course nothing to do with the coffee shop. Having said that the drink was to the usual standard and the inside area on previous occasions has been fine.

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Christine998 . 2019-09-19

MORE AT TripAdvisor

Usual chain offering of food and drink. Visited on carnival day and managed to beat the rush. Ham and cheese panini hit the spot as did iced latte. However, for someone with reduced hearing the noise levels became unbearable when carnival ended. Some form of acoustic sound deadening is required to give a more relaxing atmosphere.

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Martin Wheeler . 2019-09-14

MORE AT Google

Staff are always polite and helpful

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Nick Thetford . 2019-08-24

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I've just read on bbc news that Costa deduct £200 from there staff for training What a awful employer I won't use Costa again NO STARS

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Derek R Freshwater . 2019-08-20

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Love this place, like a second home, very friendly staff. 17.20 and still busy, two lovely members of staff working hard and still greeting as usual with smiles and knowing exactly what I want to drink. Lots of jobs to do but nothing is ever too much trouble. My kinda coffee shop 💜

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M1237BEjoer . 2019-08-13

MORE AT TripAdvisor

Sat outside was very dirty with bird poo everywhere. Needed cleaning .

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ian wilk . 2019-07-23

MORE AT Google

Always a good selection of coffees

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Steve Davison . 2019-07-01

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Can't fault our visits to Costa Coffee. We always have a lovely cuppa whether it's coffee of my hubby with his tea. We have always had good experience with the food and cakes too.

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Tina Clarke . 2019-06-13

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Good coffee good service. Very wobbly table. Nearly had my very hot coffee in my lap😯

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Derek Field . 2019-06-07

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Lovely place to have a nice coffe and a catch up on paperwork

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Sean Bradley . 2019-05-21

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Decent Costa. Had a great Americano single origin.

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Scott Orton . 2019-04-22

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Good service - tray carried to table by staff. Only quibble - don't like toilet separated from eating area with only one door

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Liz Slater . 2019-04-07

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Mid-week lunch: there are some basics you expect. The toastie and coffee were good. The length of time waiting for a coffee acceptable. The dirty tables, even after they had been cleared, were not. Basics- take a clean cloth with you to clear a table and wipe it at the same time. A smile from someone serving wouldn’t go amiss as well.

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keely_conroy . 2019-03-19

MORE AT TripAdvisor

Too much foam on a hot chocolate by a new member of staff.

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Sir Rothschild . 2019-03-10

MORE AT Google

Standard Costa. Friendly staff. Good clean store. Reasonable prices. A good place to catch up with friends. Open Air smokers section to the rear.

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Trevor Bailey . 2019-02-20

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Very busy coffee shop but I didn't have long to wait for my order. Very clean shop with tables cleared quickly.

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Shelia Staig . 2019-02-04

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I love there PG Tips Green Tea 😋

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Hayley Bailey . 2019-01-21

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Coffee is better than Starbucks, not a high bar though as Starbucks tastes like diarrhea mixed with severed limbs and urine.

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Leigh Borden . 2019-01-17

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Nice new costa conversion ofca previous retail space. Large seated area out the back for dogs, smoking etc. Nice clean toilets , lots of very helpful staff

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Robin horton . 2018-12-31

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Friendly staff. Always have a smile k their face

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Sandra Giles . 2018-12-26

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Great tasting coffee every time.

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Ian Jeffery . 2018-12-22

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After doing our shopping in Wickford & we fancy a break we usually go into Costa for a good cup of coffee & one of their lovely cakes. The staff there are nice & friendly & the cafe is nice & snug & their items are reasonably priced, well worth a visit.

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MIKE P . 2018-12-11

MORE AT TripAdvisor

busy but always find a sit, staff friendly and very clean sitting area

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Ann Blanchard . 2018-12-11

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friendly staff, didn't have to wait to long for food, tables cleared away quickly. The Barista was mesmerising to watch, she was fast, efficient and knew which order went to which customer, all with a smile on her face

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697dawne . 2018-11-11

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