Cosmos Pizza in Basildon

Great food and size portions. Will order again. Delivery driver was great too. Friendly and polite. A++++

Food was awful kebab meat my dog even turned his nose up at it

Fast in delivery but the pizza was soo much salt on it.nice meal

Not good the service was slow but to be fair they was busy but the food bland and tasteless tried the donner and chicken kebab and both not nice. Buyer beware.

Food amazing 👏 best pizza around even at 1am in the morning

chips were black this is the second time this has happened once for a kids meal and now again for a burger meal

very happy food arrived early and polite delivery man

Food didn’t arrive at all, driver didn’t arrive and restaurant couldn’t contact driver, I would like a refund for the food I didn’t receive.

Ordered food and this is how it got delivered, I rang them and got told not to eat ANY of the food and that they will send me the WHOLE order again, I didn’t receive the whole order only one thing, I waited for the new food, while I still had to eat cold food due to not receiving the complete order like they said!!!!!!!! Don’t order from here

quick delivery, fresh and always good quality, my favourite pizza

could not eat due to the store NOT following allergy instructions

The chicken tasted a little off and on one but of chicken it was like a pink bloodie bit

The kebab was dripping with grease, food was also cold and just not nice. Normally food is really nice. But this time definitely was not

Absolutely rude. Staff is rude, especially the delivery driver team. Payment methods unclear, no communication. What a pathetic establishment. Best check your standards and don‘t support this place. I wouldn’t even pay with my bellybutton lint and a cockroach for this kind of service.

Food Quality: Disappointed. Regrettably, after numerous visits spanning over a year and a half, I find myself consistently let down by the food quality. Despite my hopes for improvement, the dishes have not met expectations. The kebap, in particular, often contains tough, inedible particles, suggesting the use of lower-grade meat. Additionally, it appears to be improperly thawed and undercooked. Doner Concerns: As for the doner, its overly salty taste overshadows the flavors one would anticipate from such a dish. The texture is also problematic; it lacks the desired crispiness or tenderness, resembling the chewiness of gum probably because bad storage conditions. Service Experience: On a positive note, the service provided is satisfactory. The staff is generally efficient and courteous, which made go back but not anymore.

Great food quality, lots of chips and Pizza was wonderful and the kebab was out of this world

Very late food. Status was ‘on its way’ for about 40 minutes. Cold food. Very disappointed and will be complaining to just eat

The worst kebab meat I’ve ever had i left a lot of it only what I did was so hungry. Chips were ok but the kebab so greasy and meat poor quality pitta no way was that fresh the lady serving was polite enough but the food was awful

I haven't ordered from them for ages but glad tgat I did. The food was lovely

not impressed at all. 4piece chicken was replaced with a barbeque chicken wings, which was burnt and inedible. pizza didn't taste fully cooked. won't be ordering here again, I'm shocked at how poor the state of the food has become.

Ordered from here for games night, a friend ordered a 4piece fried chicken. Chicken wasn't even fried, it wasnt varied either (it was a 4 piece barbecue chicken wings instead), and it was burnt to a crisp to the point of being inedible. The Just Eat order progress was also not updated, and as of this review is STILL marked as undelivered. Overall, pretty disappointed. I've ordered here before and had no previous issues but I will not be ordering here again if this is the quality of food I am to expect. Would give a lower rating if I could.

Food was absolutely delicious 😋 cooked to perfection truly enjoyed it

100% spot on early hot and tasty

Rung up asked for extra cheese on chips got charged £5 more 😬

Great food and really stepped it up this time well done

They forgot the kebab wrap , I called them up and there were 4 there who said it’s in bag but it wasn’t and they throw phone down on me

My food arrived cold. I ordered cans of drink with it and instead of keeping them separate they put ice cold cans on top of my kebab so it made my kebab cold

I was given t the wrong pizza base I paid extra for chests bits and got a standard base

It was ok. Tomato sauce on the pizza is very bland. Spice it up a bit. Needed more cheese too. 👍🏻

Food was cooked perfect to request, thank you for lollipop

Wouldn't let me go toilet dispite saying i could if I brought something Wont order from them again

The pizzas were wonderful! A good amount of toppings, clean crust, perfect stuffed crust cheese (it was nice and gooey). My only suggestion is a little bit more cheese on the pizzas. The cheesy chips were quite nice, a little oily but nothing you couldn’t get past. We will definitely order from here again.

Chicken looked undercooked unedable, chips were cold and soggy, everything was cold and greecy

Only thing was missing was my chill sauce but other than that spot on

Was late turningg up and food was really cold

Was closed at 2.15am when said shuts at 3am sort your time out you just lost out £70.. Happy days..

Wouldn’t order from anywhere else but here, perfect

Excellent delivery, all very nice. Only issue was that the chips were unsalted, will be ordering again

Good was cold, had zero taste and of terrible quality.

Warm food not deep pan like we asked

THEY DONT READ THE NOTES so RUIN Whole MEAL AND FOOD WAS GRESSY LUKE WARM !! Fuming

Delivered on time however the pizza was cold and the chips. And the bread from the wrap and kebab was soaking and soggy from grease. Usually a lot better hopefully next time it will be better. Again .

was not sent correct item and i asked for stuff not to be in my meal as i can’t eat it and nothing was taken out making me not able to eat it

Asked for onions in the burgers and we didn’t get them, chips warm and soggy

Sent the wrong pizza topping but the burger was amazing

Always quickly delivered, hot and fresh. Superb customer service. Item missing and driver went back to get it. Some of these larger companies should try doing the same instead of offering a refund in a week and forcing you to have to reorder and pay another delivery charge, or starve. Recommend Cosmos Basildon completely.

Cosmos used to one of the worst takeaways in Basildon, But I can now say I am positively pleased every time I visit there

Really fast service, really lovely lady served me, very friendly and chatty. Food tastes good too.

I called the restaurant at 6.32 and the lady said the driver left which is 7 minute from my house but he arrived at 19.03 which is 31 minutes and when it arrive it was very dry and cold this is now the third time I’ve had problems it is a very poor service

Food was amazing! And staff was helpful and quick with my order! Will definitely be returning.

The food taste amazing defo be ordering again.. great stuff 👍🏻

Ordered a chicken kebab the chicken was over cooked so was the bread couldn’t even eat it was crunchy never had anything like it. Garlic sauce watery and tasteless.

just had delivery to Billericay at half 1 and was lovely food. ignore the bad reviews

Lovely and hot on arrival pizza is lovely and soft

the food was freezing cold and my pizzas was just dumped was not edible waisted 30 pounds!!!

Chips where not too nice this time but usally good 😊

Thanks to the delivery driver and the cosmos staff.

Cold on arrival, very greasy kebab meat

I requested for a singular egg but they would not serve me and hung up😡😡how rude.Terrible service

Absolutely terrible, I paid £12 for a chicken doner and chips and they didn’t EVEN give me my chips, and the diner was no more than 6 measly slices of unseasoned, undercooked beef with a stone cold pitta bread. I want my money back NOW.

bought a pizza it was burnt was not even eatable shop is very dirty staff are very dirty hygiene is very bad should not be able to open with never go back there

We have ordered food from here about 3 or 4 different times now. I have pizza and my partner sometimes has kebabs and each time we've had it it hasn't been good. the food is cold and/or has a funny taste/smell and the kebabs are tasteless and you get a very small portion size even when ordering the largest size. also every time I've had the pizza I've had really bad diarrhoea the next day and I don't have this problem when I have pizza from other places. I continued to order from them after the first couple times I got sick because I wasn't 100% sure if it was their pizza that was causing it but after having about three or four of them and having diarrhea the following day after each one, I"m now pretty confident that it's their food that is causing it. Most of the staff on the phones are friendly except one guy in particular. I think he is the manager (not 100% sure on that) but he is extremely rude and refused to make the order how I requested it as he said it was too difficult even though I had ordered it previously and all the other staff members didn't have an issue making the order to my requirements. Im not going to bother ordering from here again

The food was cold and disgusting I want a full refund

Amazing as always thanks for the great pizza

Veryyyyyyy niceeeeeeeee, very polite driver.

Restaurant called me twice, first to tell me they couldn’t substitute bbq wings for chips then again to tell me they don’t have bbq wings. Every time we order the pizza deal we never ever get bbq wings they send hot wings instead and we don’t like spicy food so we ask for them to give us chips which are cheaper than wings anyway so it doesn’t make sense. They rudely told me that they can’t sub items it goes against their policy yet the meal deal states bbq wings and we have never been given bbq

The donner meat in the combo kebab was below expectation, thin stringy parts rather than that you'd come to expect from a normal donner kebab, and seems to be attempted to compensate it with an abundance of chicken donner, which isn't much better. Should have used more Shish it's clearly the best part

Food was late rung the shop the lady said driver was one min away, which he was but he was outside my house for 28 minutes on his phone sat in his car? by time I received was stone cold and was soaked from condensation. but the lady on the phone was apologetic and sent a new order out and it arrive quick and very hot 😊

Driver read delivery instructions. Great food, quick delivery

I ordered a family pizza meal and I have to say the pizza and chips were really lovely I will defo order it again worth the money too thanks guys

Waiting over two hours for food and when it got here it was the wrong pizza.

This place is amazing, always great food and it's always hot! Would definitely recommend.

ORDER TOOK OVER AN HOUR TO GET HERE ARRIVED STONE COLD! NOT WHAT I SPECIFICALLY ASKED FOR DRINKS HAD BEEN DROPPED AND OVER FIZZED EVERYWHERE STAFF RUDE AND UNHELPFUL REAULTED ON THEM TELLING ME ITS TOO LATE AND RUDELY PUTTING PHONE DOWN WILL BE VISITING SHOP TOMORROW WITH THE FOOD HOPEFULLY BETTER SERVICE FACE TO FACE

Couldnt understanding anything the driver was saying when he got lost. The shop ended up calling me and a very nice lady helped, food was ok

Order hasn’t arrived. Called store and told it would be here in the next 25 minutes. Still nothing.

My food didnt even turn up cosmos , it was the one thing i was looking forward to.

Ordered stuffed crust and don’t get it food tasted like dog food deffo would NEVER go back

I ordered banana milkshake but received a bottle of strawberry yazoo which is definitely not the milkshake I ordered

Forgot my bottle of Pepsi the driver said he’d bring it round tomorrow

Pizza and the chips are the best

I havent yet received my order but don't worry now as too late

Food was great. Delivery driver turned up with no change and asked me where the nearest shop was so he could get some.

Lovely food nice and hot when delivered 😊

Food was stone cold and waited 2 hours for it to be delivered

Forgot bottle of coke, food was cold.

Ecerything has been good of late please keep it up

Pizza dough was dry and under cooked aswell as being uneven

Kebab was fantastic, but the pizza was not tasty at all. I wanted to try a different pizza this time, but did not work out as it was not nice at all.

Driver could not find my address despite my detailed instructions the restaurant said the driver couldn’t speak any English so I waited outside my house for 1/2 hour called them back then they hung up on me then refused to answer the phone afterwards.

Uncooked Didn’t receive my sauce The crust was too rock hard And the dough was soft like it wasn’t cooked

Freezing cold ! Plus late to say it’s ready ! Waste of money

Took far too long. My food was cold and just wasn’t nice

The pizza tasted like burnt fat. It was horrible

I orderd food and when it came the food was a low quality as i knew some one who worked there i called to complain and when they was very rude and ignored phone calls because i was reporting to trading standards the owner saod he was calling police and saying i did not pay and was telling me to come to his shop

The drink was out of date but restaurant verry quickly fixed this (was a supplier issue) and the wrap was verry greasy not like normal

Kebab was a bit drama and the pizza was a bit burnt

Said they knocked but they didn’t and I have had to wait over an hour I said no one had knocked and I have a 4 year old waiting to eat and he was rude down the phone

Cold food and meat tasted funny

Best pizza place so far fab 😋😋..

It's was not too busy okay then but still i will take my housemates for a nice meal.