Burger King in Basildon

Great place for the family, piping hot food and great service

Lovely, friendly service. Try out the new Halloumi fries. You won't find better than them.... 😋😋😋

Went there today and was brilliant

Victoria Leigh was very helpful & professional when my colleague & I went in for lunch today.

Been to this burger king quite a few times now. Staff have always been formal and polite. Food came out at a good pace so i would never have to wait too long for my food.

Wonderful atmosphere and the food was acceptable even for squids! Would love to come back again!

Food was immaculate and very fast service. Would love to go back again. Bumped into baby gurl and was an absolute laugh!

A wonderful experience and very quick service! Would love to go back again!

I've been to this burger king many times in the past and have always had a good experience. The staff is friendly, the food is really good. Definitely going to continue going there.

The food was amazing definitely worth the money, especially with the app codes. All the staff were very friendly and the restaurant had a positive atmosphere.

Nice environment to sit and eat and dining are is very clean and the staff are very nice. Also there are great veg options.

Really nice food and nice atmosphere

Went there for some lunch during lunch time rush but was served my meal in minutes still. Staff were super polite and friendly, food was correct and nice and hot. Restaurant and tables were also nice and clean :)

Staffs were very friendly. Service was fast. Food was very hot and fresh.

food was quickly served and hot great service and friendly staff

The staff were very friendly when I arrived and the food was hot and tasty

Fast staff and great cleanliness

My food was served hot and fast with great customer service

Great atmosphere and service. The food was amazing!!

Staffs are very friendly and Restaurant is very clean

Really seemed run down for a buger King, we choose Burger King over Macdonalds for that extra quality we have learned to expect at burger King. This visit was not, disappointing

For once a member of staff that was helpful amd new what he was doing when trying to use reward points very happy

I come here often, the service I receive is fast and friendly. I wait very little for my food, it's always hot and the restaurant is very clean.

In Basildon centre food area. However it's just a little bit out of the way. Good thing as you get served very quickly. Good up to normal standard.

The staff are really friendly and even they could not understand why I am being charged 30p for a sauce (mayo) when I have just spent £9.99 for a meal. I got my meal refunded and will never return. It is that simple. I hope the wasted food and lost customer are worth your penny pinching policy.

Awful service. Waited 10 mins with no customers for a royal

Amazing staff and the food is always lovely.

Food was nice however my partner had 2 missing items when food arrived.

Decent Burger King joint has seating and all. First floor of mall! Just off the main food court area

Was served hot food, and lovely service.

Fast service and delicious burgers with fries. Double Whopper is always my choice

Good food.. fare prices..good service..

Great food but wait and service not brill but food and price never lets this place down

What we had was nice and hot didn't have to wait long for it arriving entrance was clean and tidy staff was nice and polite

The wait was a little long, but it did get fairly busy it seemed, the food was good though, chips were crispy and salty, lovely

Staff were so friendly and I was seen to quickly. Was very busy and was happy with how quickly and how how my food came to me. Never have a problem here. Would recommend. And have good deals on the app

Food okay but the person that served us failed to provide lid for the drinks.

Food is good but the atmosphere and design of the restaurant is very dull and lifeless, ordering isn't very well laid out, you do not receive a receipt and are expected to remember your order number. Staff are friendly but feel very much like they don't want to be there.

Staff were amazing and organised

Had a great time and the staff was lovely

Expensive food but 🍟 are lovely 😍

Customer service rude! I been there today with my gfe we order twice burger as a meal without bacon After 15 min we get only one meal I tell the staff same person I was ordered he told me " you ordered only one" he arguing with me but he all ready give me coke for both meals ( he don't say sorry) That's happening after I wait another 10 min and I receive burger with bacon

I love burger King, this is my 4th visit to this site, the staff are pleasant enough however during the weekdays they are grossly understaffed, There was a young girl working the till and serving, a young man doing the orders on the phone system, some young lad cleaning and a cook. I ordered my food and stood for 15 mins waiting, cos the girl was serving at the till,however it was sat on the ' hot area ' but when it was given to me it was warm, I pay for hot cooked food. I don't like complaining or making bad reviews, sadly this place needs at least two more staff minimum to give the best standard it can and uphold the great tradition of fast hot food.

Früher war das Personal doch schon recht freundlich, aber! jetzt wo se diese Automaten haben sind se total unfreundlich! Pfui! Sowas gehört sich nicht! Man sollte immer freundlich sein!

BKs menu options have become terrible since the pandemic. The best burgers like the XL Big King are long gone. Unless you like Whoppers (which I don't) there is very little to choose from. I had an XL Bacon Double Cheese Burger meal and it was just awful; completely dry, no sauce of any kind, bun tasted like it was almost out of date and it was over cooked. On the plus side the venue itself is good. Out of the way in the corner on the 1st floor, normally quite quiet and relaxing. Definitely a more enjoyable dine-in experience than the nearby food court.

Fast service and well prepared food.

Food is a bit pricey for what you get these days... interior of the place needs a serious refresh....

Disappointed. Odd way of service. Give order, pay wait then same person gets your order ready! I think this is why the food was cold

Disorganised chaos. Not enough staff, seem to focus more on the delivery orders.

Long wait for food, which should have been hot, as shop was empty! Disappointed

Clean, tidy and fast friendly staff. Got told about the vegan items as I was interested in one of the offers as well as. Busy but the staff managed well under pressure and I got my food hot and well prepared (Didn’t do photos due to being a public place and how busy it was!)

Twenty minute wait for fast food in a near deserted restaurant? I think you're missing the point of your business model.

I wouldnt visit this place of inmpt staff and poor quality service,and It till system that just kept breaking down..Rude staff

What a joke it was had to wait more than 15 mins to get served then another 15 minutes for food and the manager was more concerned about uber orders than his customers that were queuing

Could do with more staff, but £1,30 for a tea bag and hot water is extorniate.

The staff and the food was good

Ethan and Lewis were the heart of the team. Keeping everyone’s stress levels down whilst tills were down, whilst ensuring food was still out on time, food quality still impeccable. Offered a tip but must be some policies regarding no tips. The entire team, unsure of everyone’s names, were working extremely hard. I think someone was being trained in the middle of a rush which showed amazing communication skills. Would 100% come again and I’m very pleased with the service I received today

A bit pricy but better than mac d slop. Just shows you get what you pay for

As usual I enjoyed burger. I was waiting longer than usual though no que, I think kitchen staff was just not rushing. At least the staff at the counter was nice and appologetic. Still ok, I personally didnt rush.

Good food if you like burger king

Can't really fault it. Walked in, placed order and mins later had my order in hand.

Nice food but waiting for the food was little long

Now that manager has gone we don't mind coming here.. very rude!!

Always choose burger King as favourite

Quite pricy, food was great bit chips were dumped in the bag, no carton in sight

Best BK I've been to in ages. Everything was hot and fresh with only a little wait.

I used too like burger King we all felt sick it was the worst ever .

Wouldn't know. I only walked past the place.😆

Have to agree with others, it was dark in there. It took mum alot of convincing it was open! burger King not my favourite I was just hungry. However this wasn't actually bad was hot and nice looking.

It's ok but portion is very small for kids

One of your options for fast food restaurants in the town centre. Whether grabbing a quick bite or dining in, it's a good place for your burger cravings.

Food hot and freshly cooked. Spacious seating area However the lighting is a bit dim

Good food. Staff working hard due to visit of Superheroes Bayman etc

Always feel ill after going to this one

Did not enjoy my whooper the bun just crumpled away just feel apart

Queue was long but the food was really nice and we didn't have to wait long

How can you call it flame grilled when they microwave the food

Food nice. Staff helpful, always seems so dark in there. Could do with more lighting.

Very dark in here , not a very pleasant place to eat.

Very slow service food warm when finally got it

The server dropped half my fries off the tray as she handed the tray of food to me and said oops sorry... I replied so I now only have half a portion fries.... she just smiled and called out for the next customer. And the onion rings are burnt.... Will I go there again ... NOPE !!

Well burger King is a good food and in a good place. One thing I'd like about is very expensive not like mocmd

There's a reason why you have to que for a Mc D down the hall and you don't have to at burger King.. And that is because the food dose not look anything like it dose in the picture Won't go again..

Food was yummy but took a long time to get it. Manager apologised when handing the food to me.

Enjoyed my meal, but the restaurant was closing at 6pm far too early for a major shopping precinct. We had to sit down at McDonald's with a Burger King meal.

Awful service, probably because of all the online orders, had to wait 14 minutes for food after ordering.

The waitress had so much patient and smile all the time.

Very helpful there.. (basildon) Louise Rita ...customer service polite. Cosy seating. Will go again... nice meal especially chips nice &.hot. thanks.

Very poor service left without eating!!!

Slow staff, staff congregate and chat whilst people are waiting to be served, my order never comes on time. People who order 5mins after me get their order first

Tried their vegan whopper.very tasty

Quite a lot of queueing, but food ok.

Great food, cheap options but a little dark inside

Always used to have lunch in Debenhams, however that has closed so I decided to try Burger King. I ordered the Chicken Royale & medium fries, it was really tasty & a lovely cup of coffee too.

Delicious 😋 with a polite and friendly service

Not too busy when I visited so, the food was fresh and hot. Staff are efficient and friendly

Im fuming i never complain but I've never had food like it! Food was disgusting fries were smothered in salt I wouldn't even give it one star, grease poured out my daughter's nuggets I complained to manager about the nuggets the grease was all over my hands she said she didn't know why the nuggets were like that and didn't even apologise or offer refund I just got dirty looks from staff because I said I won't be returning and me and the kids felt sick after, and one of my daughter's was gagging nearly sick in eastgate when we was walking back towards carpark she felt so sick. Will not return!

I have always received great service from here.

There will be 2 aspects to this review, the food and the premises. Food: on the whole, not bad at all, but feel it it more the added extras in a burger that make it taste great rather than the meat itself. You do pay a premium though, and I wouldn't mind so much if the lettuce was fresh, and not brown and wilting at the edges. Also, I know speed is of the essence here, but just one I would like to have a burger that looked like it wasn't put together by my 2 year old! Premises. I know they try their best with social distancing, but really believe they didn't measure the gaps between the tables, as find it hard to navigate a buggy past tables, so must be difficult for a wheelchair. Also, front of house is important. Clean the tables, I makes such a difference. In summary, ok for a chain resteraunt. You get good days and bad.

Food and Staff are usually pretty good. Could be a little cleaner as tables can be really sticky and aren't cleaned frequently enough.