Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in England
5.098 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

2495 Opinions in 4 websites
I don't know where to start with this disaster. First, the delivery was painfully late – like, “I could’ve walked to the restaurant faster than they drove here” late. I’m convinced the food came from a far-off land... and by that, I mean the back of a delivery van that hadn’t been cleaned since the 90s. When the food finally arrived, it looked like it had been thrown into the box by someone who hated their life. The fries? Soggy and sad, probably as a result of being undercooked and overcooked at the same time. The burger? It looked like it was assembled by someone who didn’t care if I had taste buds or not – the bun was stale, the patty was a sad, gray lump, and don’t even get me started on the "cheese" that looked more like plastic. The drink was the best part, because at least it was something I could actually drink without gagging. I could’ve sworn I was eating cardboard with a side of disappointment. Next time, I’ll skip the "takeaway" and take a trip to somewhere that knows what they're doing. I wouldn't feed this to my dog. In fact, I think my dog might refuse to eat it out of protest. Avoid this place unless you’re looking for an experience that makes you question all of your life choices.

2447 Opinions in 2 websites
Order was 15mins late, so called up the takeaway, who informed me it was on its way and they were sorry they had ‘been busy tonight but the orders on its way’. When the order didn’t turn up by 30mins late, I called again and was informed the driver had just left. He clearly hadn’t left on my first call and was lied to. Then 40 minutes late, the driver calls to say my address isn’t on Google and my husband had to go walking around the estate to try and find him. Really poor delivery service.

1556 Opinions in 4 websites
Used to order here all the time but absolutely shocking service, restaurant has gone down hill. Ordered twice lately and the order has been 2 hours late both times. Man on the phone was extremely rude and cut me off when I asked where the order is. Will not be ordering from here again.

449 Opinions in 2 websites
I’ve been a regular customer at your place and generally enjoy your pizza. However, I’ve noticed a decline in service over the last couple of orders. On both occasions, I opted for takeaway, but there was no attempt to ask for my name or offer any personal customer service. Additionally, the time taken to prepare and deliver the pizza was quite long. I understand these things can happen, but I felt the overall experience wasn’t up to the standard I’ve come to expect.

449 Opinions in 4 websites
The pizza place is absolutely amazing the pizzas are so fresh and tasty I have never had any pizzas like this In my life the staff are so kind and helpful I will never eat from any other place now we have found fat pizzas thank u so much FAT PIZZA

372 Opinions in 1 websites
Having visited this branch a fair few times I’ve always been pleasantly surprised by the attentive staff, always busy doing something, good service, attentive, but sadly that all went out the window on my recent visit. Walking down the stairs I was met (not physically, I was stood waiting for a short time) with two members of the ‘team’ slouching against the counter chatting. Hmmm. Ok. A third team member greeted me, and she was very pleasant and friendly. The other two, 1 male, 1 female, still slouched against the counter. And not just slouched, but slouched with arms crossed (when not on their phones!). Not a great view having people’s butts sticking out when you look up. Not a great advert. What really bugged me was the manager (I’m assuming he was the manager as not in uniform) was in the vicinity and was even chatting with them. Sorry but having been in hospitality for numerous years with my own premises if staff had done that they would be given jobs to do. There is always something that can be done which doesn’t include slouching and chatting. Maybe it’s the norm here? Let’s get to the ordering, the young slouching female team member came to take my order ‘what can I get ya’. Ok so no ‘are you ready to order?’ or ‘can I take your order?’ Order given, back to slouching. I guess walking 20 feet and saying those few words took all your energy? They were that busy slouching the ‘manager’ brought my starter! Either that or I’m a privileged customer…… So onto the food…..well I can honestly say this was the worst I’ve had at any pizza express, and usually at this branch it has been pretty good. The pizza was undercooked, pretty much raw from about inch and half in (and as a romana base it should be pretty well cooked, crispy, across the whole base), about a dozen bits of meat, 5 onion rings, few little bits of green pepper, sauce was, well, non existent as was the cheese, maybe they were running out? On previous visits I have not been able to fault the pizzas, always well cooked and crispy with decent amount of toppings and enough cheese that it ‘strings’ when you pull a slice off. Did I complain or make anyone aware, no because no one came to see how my meal was as they were too busy slouching and not looking at any customers, nor did they ask when my plate was cleared with a fair amount left on it. Poor show, but in fairness it was the slouching female that cleared and I don’t think interacting with customers was her forte! And for those who will say they use phones for their orders, this server had one table, mine, so I can’t see what she was doing on the ordering phone with no other guests ordering with her! Lastly, the temperature in the restaurant was decidedly cold, I can’t see that any heating was on at all, luckily I had a thick jumper on but i was still cold throughout my visit. Dubious as to if I will return as this visit has put me off to be honest.