Delivery
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Outdoor
The best restaurants serving Pizza pasta food in England
5.098 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
160 Opinions in 2 websites
Used to be nice, but gone down hill recently. The owner is a lovely bloke, but the girl on the phone is rude and needs slapping into a customer service course and the other bloke who she gets to go on phone is ridiculous! Randomly puts phone down mid conversation! Would give 0 for service if I could!! It’s a shame because it was beautiful food.
153 Opinions in 1 websites
We stopped here last night for abite to eat as came down for the air show first impression was good hadn’t booked taken to a table straight away by anice young lady told us it’s card payment only which isn’t a problem took are order and drinks pizza was nice hot and tasty when we came it restaurant was busy with mixed parties of teenagers which they was well behaved the we went for a meal deal pizza two sides and dessert she left the dessert menu for later we finished are pizza sat there for about 10 mins at this point the restaurant had emptied at no point did any one come over first to take away plates or clean the table or more importantly ask if we wished for dessert they just kept cleaning over tables staff looked over at us but more than once in the end I called one over and asked for the bill she asked if ever thing was ok and I said no as no one had taken are dessert order I paid the bill and we left I will be speaking to head office on Monday ref to my customer experience on Friday night this was a shame as it started off so well and nice I just write my review as it was on the day when I visited 16/8/24 630pm/7pm
147 Opinions in 1 websites
My son had hes 15th birthday playing bowling and had followed onto pizza hut for a meal after. We were humbled by a wonderful gentleman called vasille ( apologies as spelling may be incorrect) who greeted us and gave us lots of time in explaining the menu and taking us to our table. He was very courteous and kind. My father in laws shoe was untied and vasille kindly offered to assist with this. He went above and beyond the entire time we were there. He took time in taking our order, listening to our concerns regarding food allergens. Hes manorism towards guests was upmost respectful and genuinly happy to help. I asked if he could sing happy birthday to my son with a cake and him and a few other members of staff had no problems in arranging this for us. He even advised if we have discount codes to use them for the bill. It was a pleasure to have him assist us and wanted to say publicly that this person deserves recognition for hes service towards others. A very hard worker and hes peoples skills are amazing. !!!! Well done and thank you vasille for helping create a wonderful birthday atmosphere for my son and treating us all with kindness!!! Lovely food aswell!!
130 Opinions in 1 websites
After 45 minutes and no sign of any food or any explanation , I went to investigate and found some very apologetic young wait staff dealing with a queue of customers waiting to be refunded. Apparently the wait time was still over an hour and kitchen had run out of large pizzas, pepperoni and possibly also dough? Suspect we would still be sat there now if we hadn't said anything. Manager refused to come out to do a refund and after a further 15 minute wait with increasingly unhappy and hungry kids I had to fetch her myself from the kitchen area as she was ignoring the staff asking her to come and authorise it. We ended up with tesco sandwiches instead. Having seen the very grubby state of the salad bar, this was probably the safer choice anyway.
126 Opinions in 1 websites
After not having a meal at Pizza Hut since being a young child, me and my friend thought that this would be an interesting option to revisit as the Taco Bell opposite was completely crammed. Immediately upon entering, I had a feeling not so dissimilar to what I felt when walking through the aisles of Wilko shortly before their nationwide closures - the place feels like it's days away from closing. The staff seemed less than pleased to be there, giving off most of the signs of being improperly trained and managed. After waiting for only a couple of minutes, one of the waitresses took us over to our table. The table itself seemed clean enough and being given physical menus was a nice touch. However, there wasn't any kind of instruction from our server on how to place an order - I'm assuming that it must be possible somehow to order without using the QR codes placed on the tables but it certainly wasn't made obvious to us. The pricing on the menu was incredibly expensive and frankly quite bold considering that you could spend the same money at the Pizza Express directly opposite and get full, smiling service and higher quality food for your money. I couldn't help but laugh at the fact that there was also a suggested tip section - for minimal service? I believe wholeheartedly in tipping generously when it's been earned, however asking for a tip before giving any service makes little sense to me. Alas, we placed our order - coming to almost £50 for a More for Me deal and a Margherita. The food took around 20 minutes - and so did the drink. One of the waitresses in the restaurant approached us with an empty glass a mere 20 seconds before the food came out - apologizing insincerely that the ticket had apparently not come through. Having worked in hospitality for a few years now I'm assuming that was most likely a lie - she probably just forgot - but everybody makes mistakes, and telling a customer that you forgot something doesn't always go down well if the customer is short-fused. fair enough. The food looked alright at first glance and the first couple of bites were fine, unfortunately I then noticed a hair in my Pizza but I wasn't entirely confident that anyone working would care enough and just left that slice to one side. I then decided that i needed a drink, so walked up to the counter and asked for one. The lady behind the bar didn't even ask me what kind of drink I'd like, just handed me a glass for the soft drink dispenser. I asked if i needed to pay for this, to which she said it was fine. Thanks! I'm happy to report that the Pepsi Max was top notch. We didn't end up waiting around for the dessert we'd ordered in the meal deal so cannot comment on this.