The best restaurants serving Japanese food in Kingston upon Thames London

Got my 1st time lockdown delivery, food was great, if I would have known I would have ordered more and am still contemplating it. I makes a change to have another good sushi place in my area 10/10 thank you Uber for showing this place will definitely ordering more 😍

Overall taste - B, the eel rice dish - C. Been there occasionally over 8 years. Better concentrate on the quality to one main dish. Funny. Udon with their name is the weakest dish here.

Cute little setup inside, friendly staff and delicious food. We went for the crispy salmon sushi which was delicious and a meal in itself. Definitely underestimated the portion sizes. The sushi was lovely and fresh and full of flavour. The chicken yakisoba was again lovely, well presented and very filling. I think if we went back we'd just have the sushi as it was definitely the best sushi we've had.

Review written on 7 October 2021: I have been a customer of AtariYa in Kingston for many years ever since the shop originally opened, but my visit yesterday with a friend was most disappointing. In fact, we were so disgusted that we walked out. My friend and I were both wearing masks. I have a Japanese family and I have lived, worked and travelled widely in Japan for over 45 years and have friends who run top quality sushi restaurants in Tokyo and Narita so I do know proper Japanese food. My first disappointment was the lack of sushi Bento boxes. Previously, there has always been a really good selection of excellent quality all freshly made but on this visit there was very little on display and all looking rather dull. Apart from the lack of stock, possibly caused by the present worldwide delivery problems, I was disappointed to see items which appeared to be Japanese but were not actually made in Japan. That is extremely misleading. Inspection of some of the nori seaweed packets showed that they were produced in China, similarly, some items in the freezer which were made in Vietnam. I asked the male fishmonger (not Japanese) behind the sashimi counter about this but got no answer. Of course it is not impossible to produce good quality food which is not made in its original country but I go to a Japanese food shop to buy genuine Japanese food, not food produced somewhere else. I do not eat anything from China because I do not trust their production methods due to at least one scandal in Japan involving the use of pesticides on imported Chinese products. At the sashimi fish counter at the rear of the shop there seemed to be a much smaller selection than there used to be. I ask the male fishmonger, in Japanese, for a particular fish but he didn't understand me so I repeated just the name of the fish (shime saba) and he did point to the correct fish. However, although he was wearing a mask, it was pulled down, thus exposing his nostrils. A female staff member then appeared, also wearing a mask but also not covering her nose. I asked both of them why their masks were not correctly positioned but they just smiled (I don't know why) and pulled the masks up to cover their noses but it was too late. I told them that it was disgusting to be breathing all over raw fish while the Covid pandemic is still continuing but there was no proper reply from either. These two staff members were not Japanese and the very nice Japanese gentleman who has always previously run the fish counter was not present. Two English men then came in and looked at the sushi bento items but neither was wearing a mask even while leaning over the products. The products were in plastic boxes but that is not the point. It is absolutely unimaginable that any Japanese person, either customer or staff, would lean over any food, particularly raw food, in a virus pandemic without wearing a proper mask. In Japan, staff who are preparing food in public view normally wear masks, gloves, hats and a proper uniform but, of course, this is England. I absolutely cannot imagine what Japanese people think of such low standards. I complained once before about the poor attitude of an English staff member in this shop and received an apology from AtariYa. Obviously, poor hygiene is even more important so I will be writing again to the AtariYa management. It is very important that shops purporting to be Japanese do actually give a proper good impression of their products. Very few non-Japanese people have any idea what real Japanese food is and what I saw in the shop yesterday was simply not acceptable. Other reviewers on this site have made similar criticisms. I will never go to this shop again. Nor will my friends.

We thought the restaurant was empty due to it being Monday which was fine. Very dark place, plastic covers on the chairs. Friendly enough. ordered white wine which they did not have but offered us another for over £20. Awful Dino cheap wine tasting like water. Lady brought us main course before the starters then all came at once. which I had never experienced that. We were all confused!! Bill came as a shock. Pity. Last visit for us.

Food good, great drinks, service average. We waited 25 mins before having drinks ordered - then there was confusion regarding what we ordered. Tables around us trying to get attention of waiters all night - first time in Kingston, we’ll stick to Richmond which is managed better

Visited here a couple of weeks ago with friends. It took a long time to get served despite not being busy and dishes came at random times: I got my starter and main together. The food is quite good, however the Korean barbecue is disappointing as it is electric and the bibimbap didn't contain an egg and there was Japanese dishes on the menu - it didn't feel authentic.

Loved the bulgogi! The pancake is also amazing

A great budget-friendly Japanese restaurant which offers the perfect quiet spot for comfort food after a long day's work. There is always something I find myself enjoying in each visit. Their nigiri is very good with their fatty tuna standing out as being exceptionally juicy and delicious. Curry udon is good. Ramen is fantastic. Unadon is OK for the price. Personally, I would give their desserts a miss as the restaurant performs best with their main courses - all of them have been satisfyingly filling. I look forward to trying out more in my next visit!

Had a reservation so no excuse for the service we received. Arrived and shown to seat. Waited 10 min and no one came for drinks or offered menu so had to ask for both. Food eventually arrived but weren’t told they had substituted chicken wings on one of the dishes which we specifically ordered dish because we wanted the chicken wings. Overall disappointing evening out. Lack of customer service and food average.

Great food and service. Always happy to eat here.

Nicest kindest most patient gentleman helped me navigate the allergies menu and helped me make my order - so polite and helpful, he was a joy and a credit to Itsu! Thank you!

I had an extremely unpleasant experience concerning the hygiene standards of the establishment and the quality of the food. Initially, I ordered the spicy seafood ramen, only to discover a small insect floating in it, which was quite revolting. Additionally, when we requested tap water, we were served a jar that contained remnants of cucumber. After asking for a replacement, the second jar revealed what appeared to be white filaments (the nature of which I could not identify), and the cups had a distinctly fishy and unclean odor. Following this experience, my husband unfortunately fell ill and suffered from diarrhea. I urge you to take these issues seriously, as they directly impact people health. Not recommend

One of my very favourite restaurants. I've been coming back since I discovered this little gem. Everyone who i brought over also loved it!

Nice little Korean restaurant with decent food (Korean food was good, the Korean infused Japanese food was decent) and friendly staff. Impressed by the charcoal Korean BBQ. Wish there're more kimchi options.