Pokie & Roll in Kingston upon Thames - Phone Number, Reservations, Reviews

“Pokie & Roll is a gem! They serve delicious Japanese food with excellent customer service in a spotless, welcoming environment. Love supporting this family-run business. Highly recommend!”

Food was okay, portion sizes and prices were alright. Service were helpful. Far too much single-use plastic in use though. All the cutlery, cups, and bowls were all single-use, which is not only very wasteful and environmentally unfriendly but illegal. Vegan and vegetarian options are available but not clearly labelled. Bad atmosphere with lots of tacky pop music playing.

We travel a lot and we always go back to this place to get our custom sushi bowls when we're in the area. Really affordable and yummy and service is fast and nice!

Freshly made sushi and bowls to order and they were delicious! Great service too. We will be back!

Visiting Kingston and wanted to find a nice acai bowl, found a review that said theirs are the best and it definitely was! Staff member was friendly, and the bowl was absolutely delicious. Quite high in price, but near london so to be expected. Really delicious acai bowl.

Great for a quick lunch and takes blue light card.

This was West restaurant once you eat here pls chek inside kichen. You can't come again here .not clean dirty dirty I can suggest this one ....

Nice little restaurant, only paid for bubble tea and no food, tea was good

A really interesting and varied menu with excellent food that is healthy but super tasty. They are run by excellent staff who listen to your needs and deliver on them. A great business to keep your family happy and healthy! Win win!

The people were very lovely there, and food was awesome for a great price as well. Definitely worth going for some decent Japanese food!

Really fantastic food, very friendly service (they even gave us some iced yoghurt on the house 🤯) … and as for value for money, this was the best we have found in London, considering the fresh and healthy food. 5 star rating fo shizzle!

Was served by Abbs who was very friendly & helped me choose from a wide choice (I have lots of allergies), the food was delicious & very filling to the point I could only eat half of a medium sized tub but I got to take the rest home for dinner. Would highly recommend it!!

Please look into this driver seemed like he was working for more than one delivery company at the same time was watching him on the map food was very late,I do delivery's myself and would never break the rules not fair on the other workers if he's multiapping!

Best food in Kingston! Fresh , healthy and best customer service - shout out to Abs

Get the chicken matsu beast wrap you want regret it

I am missing the boba tea drink

Food is just amazing ! Always very happy !

Had a katsu wrap and have spent the following day on the toilet. Didn't read the 1 star reviews, wish I had. On the plus side if you want to lose an inch or two off your waistline then this is the place.

Authentic flavors meet island vibes at this Japanese Hawaiian gem in Kingston. From poke bowls bursting with freshness to perfectly grilled teriyaki, every bite is a taste of paradise. Don't miss their inventive sushi rolls and friendly service that keeps you coming back for more.

I’m obsessed with that restaurant and the customer service the guys there are so kind and polite the food is really tasty and delicious it’s a mix of a lot of tasty bites I advise everyone to go there now because they deserve it

The Ramen was really not very pleasant and the soup had leaked out all over the delivery bag

Located in town centre. It a small Japanese restaurant take away. The customer service is good and appently the menu seems to offer lot of variety. We’ve ordered the sushi rolls and one wrap, one poke bowl and 2 spring rolls. The food was not good quality and sushi rolls were giant and salmon and chicken were really smelly. Never again.

ordered the pokie and roll bowl all the fish came frozen, not happy. waited 40mins for frozen fish on cold rice

Joseph was so helpful today and the food was great I would recommend this place to anyone wanting great food.

Delicious as always! I now only order from here for myself as a treat!

Been twice now 2 different experiences staff wise .. but the food was great both times

Best acai bowl in Kingston, great customer service. Myself and family shall be back.

Great experience. Ate here with my kids and they loved it! Service were also very helpful and great people, especially Aps.

Delicious food and friendly delivery service.

Pokie roll the perfect blend of Japanese and Hawaiian flavors at this Kingston spot, where sweet chili chicken steals the show. Whether it's in a bowl or in wrap each bite promises a burst of savory sweetness. With a laid-back atmosphere and friendly service, it's the ultimate destination for a delicious escape thank you 🙏

I Recommend make your own bowl meal deal. Very nice! We tried the katsu donut which was a disappointment as it was blended chicken. The chicken grilled wrap I also do not recommend as it had no flavour and needed to be seasoned. Overall nice service.

Delicious food is served here! Wonderful service too. This restaurant deserves more recognition.

Sorry. This was probably the worst poke bowl I’ve ever had

Tried for the 1st time it was brilliant, and I loved every bit of it. It's worth the money. And all meat is halal as well. So, I had an amazing time there.

Called me to say my order would be missing items, then refused to cancel the order, then tried to deliver the wrong food. I have no food and no refund. Abysmal

Great prices and variety of food. I had a wrap, delicious, large and full of teriaki chicken and salad

First time ordering from here and the food was AMAZING! Definitely ordering again and popping into the shop when we are in Kingston next time. Absolutely delicious.

Fantastic place really lovely staff and unique in a good way tasty healthy food

I am a frequent visitor at Pokie and Roll. And I must say,it is always a delightful experience!The ambiance of the place immediately sets a welcoming atmosphere.They have large variety of foods to select from.Catering to all sorts of taste preferences.The highlight for me was their medium bowl,which you can customise with different vegetables, meats, carbs, toppings and sauces (the perfect meal to have before and after a gym session).The staff are always friendly and attentive,ensuring a pleasant dining experience.This place is definitely a hidden gem for anyone who loves fresh, delicious food.Highly recommend to anyone and everyone!

Can't praise it enough! Food was amazing! The staff were so nice, friendly & helpful! Great value for money too! My new favourite place to eat!

One of the best Kingston restaurant highly recommended amazing food amazing staff and they have a lot of options

Purely an amazing place, lovely and friendly stuff, the food is really testy, and the best part is that u can mix anything u want with any toppings and any base. Wraps, bowls, sushi burrito. You should definitely try it out

Most of the food was average. I received a cheese medallion which was burnt and I had to asked for a replacement. The replacement was lacking in flavour and the only thing that I enjoyed was the Katsu Chicken bao burger. The establishment was over hyped by food influencers on social media and I was greatly disappointed and I find it hard in wanting to visit again.

Best food experience I've ever had, and best Chicken Katsu Curry ivd ever had. Portion sizes are big and filling. My only regret is not currently having the money to go here more.

Great place as ever. Love the chips n curry with my meal. Note to self: don’t get kamikaze and jalapeños as well: either or!

Edamame spilled out of their container into the bag. Also, no curry sauce with the chips-and-curry-sauce!

If you are a a lover of cheap (but not cheap) low quality food then this place is for you. Like your chicken boiled with the skin on? Like your food bland? Like sully waiters? Then head here…

Best sushi in town. Loved it and the portions are brilliant. Bm

Poke & roll is my favourite restaurant. The quality and selection they offer is phenomenal. As an athlete I need to watch my weight, they offer delicious healthy food and of course lots of other choices like their sweet chilli chicken and their chicken wing are to die for! Highly recommend eating here or order on deliveroo.

Really good. Out of stock of one item of protein, so the store called me to offer me a choice of replacements. I went for prawns instead of salmon. The meal was delicious and healthy.

Can’t find any other restaurant at lunch time with my big family. Not expecting too much because there is not many customers in there. But the food is so well way more than expected. Food coming quickly and fresh. The price is also good. Even the small size is big enough for me.

I love coming here for my sweet chilli chicken box meal. There are so many options and I can create my own box if I fancy something else! Very nice atmosphere, the guys remember what I usually order and that I don’t eat egg so only vegan mayo for me. They have variations of Japanese drinks too! Good food for a reasonable price. Highly recommend!

Dine in - I had celebrated my birthday in this wonderful restaurant. I am so pleased with the service. The owner made my birthday very special. The food was delicious and fresh. I am do happy with this experience. I would definitely recommend this to all poke lovers. Plus it was halal so even better!

First time. Really enjoyed the food. Very tasty and ample serving. I’ll be back!

I have been here manny times. The food is always fresh and delicious 😋 and also there is so much you could choose from + the staff are always welcoming and there's always a good vibe around the shop . Happy so defenetly recommend to anyone to try it out. Thank you.

Huge delicious portions. The vegan Hawaiian bao was amazing!

Quare a disappointing experience. Well, I would say the worst salmon poke I've ever had. Hot rice which is more like porridge, tasteless small pieces of salmon & tuna and simple mayo as dressing. For £10? No, thank you.

Tiny bowl and was charged 12 pounds. Bland and tasteless food. Would not recommend

Missing multiple parts of my order

Food excellent as usual, disappointed on the portion of chips, it usually double the size. Apart from that good usual 👌🏿

The chicken katsu is amazing, very good portion. BM

AMAZING! Ordered a Katsu Curry and it was the best I’ve had, the food was so fresh and the customer service made my whole experience even better, I’ll definitely be returning to try some more food as the menu looks incredible :)

Amazing food BROOOOOO thanks for everything 5 starsss super faster

Even after asking the restaurant to make sure the portion sizes were correct the octopus ball portion was tiny. Used to get way more food for almost a tenner less. Won't be going back, 3 times I've been scammed by this restaurant now and still hungry after eating everything. Wish I'd got a pizza, could have saved £12 and been stuffed afterwards. £26 for a small salad. Don't waste your money.

I decided to try this place on a Friday at lunchtime. There was no queue and I was served fast. My beef ramen was way too salty and the beef was as hard as a boot! It was my first time there and I won't be returning. Not recommended.

Delicious food with great portions for the price. Lots of variety too!

Waited for two hours for the order, which never arrived. Staff refused to send it out or issue a refund. Some of the worst customer service I have ever encountered.

Working locally and a team of us put an order in (individually to ensure nothing was forgotten but linked order details so the restaurant knew and could link delivery if they wanted but retain delivery price After initial order via their website they contacted on a random mobile number to say they don't deliver (bit odd as on Just Eat and their website it is an option) Explained it was an option and the voice on the phone said they would ring back They didn't I then got another phone call saying one of the extras wasn't available and they had no wings and needed to substitute Unfortunately all but one option I was allergic to (had noted on restaurant notes on Web order) Chose replacement and awaited the order The order was delivered by a separate company who I assume couldn't access the delivery notes. They initially asked us to meet us at a different gate (which we can't get to) so after a bit of faffing we managed to get them to come down to the next gate we'd specified Food wise it was okay. Rice was a little stodgy and the beef was quite tough Korean BBQ sauce was nice and veg was relatively nice I ended up sharing mine as the other order from our party made 10 minutes prior to mine was a colossal mess up It did not arrive My party waited for nearly 2 hours constantly phoning the restaurant to assess the problem The delivery company blocked my friends number The restaurant kept saying it was on way and the driver was near I phoned several times to ask them to contact the driver (they kept telling us to contact and giving random numbers) we'd bought the good from pokie and roll and they had zero idea where it was, we couldn't get hold of the drivers, P&R had zero inclination to follow it up The service agent in the restaurant didn't know what to do, wasn't particularly helpful and couldn't see to make any decision without his boss who was not present and would not send out a replacement order They offered a refund which has not happened or been processed and there was no contact from the restaurant to follow up Pretty useless service. The rest of the party did not get any food or any refund and very little productive or constructive input from the restaurant staff Would certainly avoid as a takeaway in future

I went there yesterday evening while the restaurant was super busy with takeaways. The two guys did an amazing job, especially the one in the counter. He was very polite and kind irrespective of us changing the mind again and again. Amazing food and nice ambience and def the best staffs. The heatwave bowl was out of the world. Love and love for the place.

Ordered via deliveroo. Got a katsu curry chicken taco which was full of bones, and was quite dry. Also had calamari which were a bit on the burnt side. Not a great first experience to be honest. Do not recommend.

They advertise CRAB roll. Which is actually CRAB STICK, WHICH ISN'T CRAB!!!

The pokie bowl was good. However the chips was so salty.

The toilet is very dirty and the door lock is broken. The staff are very nice and the food average.

Did not feel value for money in terms of portion size, and the fish was not fresh

Great food, one of the best Japanese street food place around here. Serves freshly rolled sushi that tastes really great!

Really not sure what is going on with this place as it’s so hit & miss lately. Food used to be guaranteed really nice & decent portion sizes, however the dishes have progressively got smaller so your paying a silly amount for some sticky rice & a bit of something on top! Delivery was shocking, I could see the driver was waiting for around 20+ minutes at the restaurant before he even left to deliver, not for the delivery time to be pushed back. Even then the food was delivered in around 10 minutes & was stone cold so it must have been sat around for ages even before the driver left. 1hr to deliver less than 2 miles away!

Food was good, salmon was great.

Ordered a poke bowl with brown rice. Rice was completely undercooked. Almost broke my teeth. Not normally disappointed by Poke & Roll.

This place is seriously good. Food is awesome. Family are vegetarian and this is now their favourite place. What tops it...the service is great. Person who served us was extremely polite and nothing was too much effort for him. Sorry, didn't get his name. However, my wife and kids have been there before and also said the same thing about the person that served them.

Ordered a large but it came in a small bowl. They won’t even answer their phones now. Used to be the spot but how the mighty have fallen.

absolutely horrible man in the epsom one. ordered katsu curry and got tofu katsu which was basically chicken fat and when we asked what it was and said we ordered sm else he said it was tough. the sushi was mushed up and took 1 hour to come. whilst ordering he was extremely shouty and rude. would not recommend at all

Included Avocado even though i asked for it not too. ! out of the 5 prawns missing... i only got 4.

Incredible food at unbelievable prices! I got Bao Bun Burgers and a Salmon Roll whilst my girlfriend made her own bowl. Couldn’t believe how delicious the salmon was. Didn’t know it was possible to get great sushi at these prices. This is my new favourite Japanese restaurant.

Hi, So, I’ve ordered a beef ramen, and once again it arrived with no broth, neither inside or on the side. Disappointed, as I have hoped it would not happen again. Next time, please, give a call to confirm that something is missing, and maybe ask to replace with something else. Thanks!

Vins and abz are good guys, they are in charge of this please.Always with the smiles and ready to serve food with respect. Thank you guys 🙏

Absolutely great service and very good boba drink definitely should go

got great customer service,very kind, got a great atmosphere and lovely people but let’s not forget the food is out of this world

fantastic food, customer service was right up there with the quality of the food. Just incredible. Prices are perfect. not to mention Abz is the best employee ever.

Really nice place. Food was great n different. Place looks very chill

Super good and really nice staff.

Phenomenal food. Phenomenal customer service. Very cool people light hearted and welcoming. Love this place. Deffo my fav in Kingston and London at this point.

Certain items of the menu weren’t available so had to be replaced but no discount offered. Sauces were spilling when arrived. Tapioca in bubble tea was stuck together in one lump. Overran not impressed with restaurant service or quality. Unlikely to reorder.

Driver gave me the wrong order

Food was amazing. Recommend by someone, and turned out to be a blessing. The chicken katsu hit every spot in my body. Will visit again. Bm

Disgusting food.absolutely not possible to eat it . You’ll spend several day on the toilet because of it . I don’t know how they got a decent rating . It’s one of the worst places I’ve ordered from . Would not recommend to anyone

Food was stone cold. Delivery late. Portion size was tiny.

My first order 2 weeks ago was pretty good, hence I ordered again. This time we ordered a chicken katsu bowl, a bowl with teriyaki chicken and a tuna roll. There seems to be excessive water added to the rice in both bowls, making it too mushy. I could hardly taste the teriyaki in the chicken. Not to mention the order was 30 mins late. Don't think there will be a third time to me.

The food and customer service was outstanding. I tried there classic pokie and roll one of best Japanese street food I ever tasted. The guy who worked there was so kind and helpful, I loved the experience ❤️.

I paid extra for mango which i didnt receive i got 2 prawns and minimal veg. I paid £14 for this and it just wasn’t satisfactory. I have ordered this before and last time it was brilliant everything i ordered was there and it was well worth the money

Good service. Also the owner was very responsive when we had a refund issue with justeat. Highly recommended.