Based on 533 opinions finded in 2 websites
Based on 533 opinions finded in 2 websites
Nº 275 in 640 in Kingston upon Thames
Nº 11 of 17 Japanese in Kingston upon Thames
Opinions
Great price and really filling! And super super filling! ♥️
Staz Dmytruk . 2025-03-19
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Lovely service from Ko and Jenny. Amazing food!
Saphh Rong . 2025-03-09
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Food as always was top notch, however front of house, what are you guys doing ? Both girls clueless, it’s a shame as it’s normally a 5 star all day long
richard Mant . 2025-03-08
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Delicious lunch menu my kids had the udon soup and I had salmon set. The service is excellent, staff helpful and friendly. Wasn't too busy so nice and relaxing. My daughters are quite picky but they loved the broth in the udon and the rice was very tasty too.
E Man . 2025-03-08
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The place was honestly amazing,the service was quick and the waiters were very nice and friendly. The food was exceptional and the vibe of the restaurant was fancy,cute and traditionally Japanese. Especially the waiter Darren was very good in delivering my food. Nori is a must try definitely!
Tom Wood . 2025-03-07
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Food quality is amazing.The waiters Darren and Yoonji were treating us very nicely. Nori is a must try.
I I . 2025-03-07
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Shame this isn't more visible from the high street as it really is a hidden gem. Can't recommend enough. Some of the best food on the high street. Does great takeaway as well.
Arun Millar . 2025-03-05
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It used to be so good, now they have reduced the portion sizes, increased the prices and the food is no longer as good as it used to be. Such a pity
Paola Z . 2025-03-03
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Food is great. Easy to order. Service is so so! A hidden gem. A great place for families.. social gatherings, coupled and more... It's my favourite little sushi place.. mmmm
Vanessa G . 2025-02-20
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Seriously, the best restaurant in New Malden... I ate Tendon and it was very delicious as the portion was large and most importantly the fried food was crispy and the food was fresh. I wanted to eat Japanese food, so I went all over London, but I was always disappointed, but I was really happy that I succeeded after eating here... I usually don't write reviews, but I'm leaving this because I want many people to try it!! The staff are all friendly and the atmosphere is nice. If you are looking for a delicious Japanese restaurant, I highly recommend this place!!
김응미 . 2025-02-13
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Lovely food and great service from Ko and Isabella!
Shamir Chandarana . 2025-02-07
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Delicious food, amazing prices and the waiters are really nice.
SHAZ . 2025-02-07
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We had a lovely evening with some tasty food, great service from Ko and Isabella; hidden gem of New Malden.
Graham Smith . 2025-02-07
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Great service and good food, will definitely return
E Kim . 2025-02-07
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Kimchi udon is delicious, but the tendon meat smells fishy…
JR Lee . 2025-02-06
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Food was very nice, and waiters were very helpful
Crystal Heart Li . 2025-02-06
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Everyone in the kitchen is Indian. NOT authentic Japanese food AT ALL. terrible
CHC . 2025-02-06
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High ratings misleading, I guess those ratings were given to the previous owner, and I was one of the ones who gave 5 stars. Aware it. Not any more. Food is more suspicious than they serve leftovers. But one thing is certain is their wooden spoons and chopsticks are way too worn out it is health hazardous. Overall one star is still too much.
cweon rha . 2025-02-05
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I have frequently brought my family here and used the private room for birthdays and special occasions. I have also have come with friends and family randomly for lunch, as I love the service and food. But my last booking was very disappointing and I’m not sure if I will be back. My reservation yesterday was booked over a week ago for 12 midday. When I arrived I was told that we had to be out in 90 minutes. 90 mins!! On Sunday with 12 people? When I spoke to someone about this, she told me she emailed me (no email received) and called me. Someone did at 11:06am, an hour before my booking. Why take booking so close to each other? But that’s not the thing that upset me most. It was my son’s 16 birthday and it was meant to be a celebration. We were basically rush out the door. Food came out slow. Which is understandable cos you were busy. But only 11 main courses came out. The 12th came out 25 mins after the first one. So when my young nephew finally received his dish around 1:15pm and we were told at 1:25pm to hurry up. To me this unacceptable. I won’t be returning. I would rather spend my money somewhere else where my family can relax and not rushed out the door. One more thing, I came for lunch last week and was told that there was no hot water for tea and then on Sunday was told the same thing. I also found this a little strange. I originally sent this message on your instagram account back in October and no reply
Justin Kee Son . 2025-02-04
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Strongly recommend to those who love someone else's saliva in their food. I have been served leftovers a few times in this restaurant. Maybe saliva is a Chinese delicacy, but not for me.
Cc Mnm . 2025-01-24
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Made a take away order at 19:24 tonight. The waitress was very polite. She said I might need to wait 5 minutes, which is fine because I actually was expecting 10-15 minutes But I ended up waiting 30 minutes:( the miso soup and Gyudon (which are ready relatively fast) already got cold :( I asked another waitress if my order is ready, she went into the kitchen and said 2 more minutes…. Yup then the rolls are finally ready Not anyone’s fault but wasn’t expecting it took 30 minutes , and the guy who came later than me got his take away first ( I know it’s different dish but still )
Frenda Yeung . 2025-01-23
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Always great food and service . Very nice
Denis Maurin . 2025-01-23
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We booked the place on the day for table of 6 for my Parents’ anniversary. We were greeted with lovely smiles and they were overall very welcoming and friendly. When we got in, to our surprise, we had a private dining room with its own heater & coat hanger! The room was the right size and had this very Japanese style room. Ko & Alice had an excellent customer service which definitely made my parents’ anniversary special ❤️. We didn’t have to wait long for the food. Quality of the food was good!! They’re so quick responding to our requests aswell (like refill of tap water). Overall, we highly recommend this restaurant! Great food and excellent service! Will definitely be back x
Princess Ane . 2024-12-05
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We booked a table for 12 people a few weeks ago but it felt like they were very unprepared and understaffed. The booking was for 630pm and we received the mains at 830pm. When starters arrived we were told there was a shortage of plates so we couldn't actually eat the food that came. The two staff that were there were horrendously overworked but tried their best. There was no manager present and we were told the manager was trying to cut costs hence the shortage of staff. This manager probably needs explaining that a local family that booked a table for 12 people now will never return so he/she probably hasn't done the maths. The food was hit and miss, some of the starters were tasty, the sushi was fine but some of the mains were quite plain and not that fresh. They gave us our own separate little room which was nice enough but was too hot.
Zain Abbas . 2024-11-29
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Great people with service and quality foods
Jun gyu Park . 2024-11-21
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The sushi tasted fresh and the food was fantastic. Staff were very friendly and the general atmosphere felt amazing. 100% reccomend!!
Hyun woo Ko . 2024-11-13
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The food was very good. I got a Tendon and a chefs special. The staff are very friendly and kind and the place is very aesthetic.
윤지Y . 2024-11-07
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I’ve came here a few times now and I always get the Butadon. The cocktails here are also very nice. I got the golden sunrise, the food is always good here and I recommend this place to others too.
Tanya Georgieva . 2024-11-07
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It was my first time to go to this restaurant for dinner. The menu and the quality of the food were a bit disappointing, but the sushi was good. I had a piece of baby squid but the fried noodles were more than the squid. I can't imagine it would have been better to order a side of soup noodles. Reasonable! The squid is like eating a very thin cookie! The service staff was only interested in talking!
Mag Ho . 2024-11-04
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The food at Nori is amazing.Nori has good customer service.The staff are very friendly.
jieun park . 2024-11-04
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Today we had a wonderful experience at Nori. Our waitress, Sophie, was very welcoming and extremely knowledgeable of the extensive menu. The food we chose, recommended by our waitress, was absolutely delicious, this will certainly not be our last visit, and would definitely recommend it!
Laurence Davies . 2024-10-06
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I have ordered a Tuna Loin , but they gave me the yellow fin tuna , what a shame. I gave them a chances to clarify but they insist, avoid. Food quality alright but not a honest business
Cyrus Leung . 2024-10-06
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Service is impeccable, very friendly staff. We love the food, especially the Katsu curry and the Nori Rolls. Thank you and we’ll be back soon!
Nancy Pegg . 2024-10-06
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Lovely food and service with private rooms available:)
Tim Allard . 2024-09-30
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Excellent, authentic Japanese food. I'll be ordering from here many more times, I'm sure!
Chris Hadrill . 2024-09-15
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I've been to this restaurant for quite a few occasions and enjoyed till today. My rice was cold, and I hope not but couldn't stop thinking it was left over from some other dinner. At least I am sure the taste of rice has changed. I was thinking whether the management has changed. In the last 30 years, I have noticed that this restaurant is changing ownership very frequently. I won't be back from I .this restaurant in a hurry. Also, when I oder electronically, it marked that I have ordered a few things before I did. Hopefully, it was just a fault. But, suddenly too many faults occurred ond day.
wonnah Rah . 2024-08-31
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The place itself is very nice, the back booths have an authentic feel and makes you feel as if you’re in Japan. Service was fine but nothing special as you order through a QR code so there isn’t much interaction. The katsu curry was very nice, and the miso soup was delicious. The chicken karaage was really nice, just a shame that the portion is only four pieces and the dipping sauce is skimp. The poke bowls were nice and fresh, however it had too much lettuce and not enough rice. It was a shame to see the butts/end of the lettuce in my poke bowl. Overall, it’s okay but there are better places for sure!
x . 2024-08-30
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No vegan options. Disappointing.
Joe Wright . 2024-08-23
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This is a complaint about the service. This restaurant charge a 10% service charge. All ordering is done online and there is no service provided other than take the food from the kitchen to the table. Why do they charge 10%?
Mr and Mrs P Donohue . 2024-08-19
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It used to be so much better, still a good cafe but it isn't the same as it was before.
Ariane Redfern . 2024-08-12
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We come here on a very regular basis. Best authentic Japanese food in SW London.
David Tan . 2024-08-11
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Had been here several times and this is the lowest score I gave to Nori. Seriously thinking to remove this restaurant from my list. Most of the dishes were flooded with different kinds of sauce. I ordered the Tendon for my son. In Japan, they never put thick sauce on Tendon, so that you can really taste the freshness of the ingredients and to appreciate the cooking skill of the chef. You can see from my pictures that the tempura was covered by hot & spicy mayo and the salty dark sauce (I won’t say it was teriyaki or unagi sauce, because it just didn’t taste right). My son could hardly eat that because no one expect a Tendon was that salty, hot and spicy! My poke bowl was also pre-added with shichimi and not served with wasabi. Very creative to add pecan onto eggplant…. Seems everything was a joke to me. Creativity is fine, while if your positioning is ‘high end’ Japanese food as stated on your website, it is important to make good use of your ingredients, instead of adding different weird sauces to make yourself like the low end chain sushi stores. Or it might be better to have another ‘clean’ option for customers who dislike those non-Japanese cooking elements. Sorry Nori, we were a bit disappointed this time. We really hope that Nori can take customers advice into consideration. We are not the only one in our friend groups having fair to negotiate comments on Nori. What we still appreciate are the good price and friendly staff.
I. C. . 2024-07-06
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There were 12 of us sitting in the room. It was convenient to place orders using the QR code. However, I waited too long after ordering and asked for sushi ginger. I didn’t want to compare. I only had 3 small plates left and I was warned not to order any more sushi. Jiang, the service attitude is so bad, I won’t help you again.
Mandy Lau . 2024-06-30
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I found this restaurant by chance and it is very cozy. The service was really nice, and the food was excellent. The only suggestion I'd like to make is regarding the ordering system through the QR code/app, it would be nice if customers could choose their sides instead of just getting "assorted sides." While there's a picture, it would be helpful to assure customers know what those sides are and provide an option to opt out of items they don't like to avoid food waste. Overall, it was a really nice experience.
Sara Ines . 2024-06-10
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It used to be our no brain choice when I wanted Japanese food. However since 2023, the quality has dropped significantly. Whilst the lunch set price remain reasonable, Nori had tried to save cost by (1) not providing tea anymore, (2) the food portion was smaller, (3) the food quality was not as good as it used to be. I wouldn't mind to pay a few quid more for a quality meal... I sincerely hope the owner could see and rectify it.
EW . 2024-05-28
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Very first time try this Japanese restaurant, The atmosphere is quite good though we can observe the table mat is quite old. I’ve ordered a Sashimi lunch set and my friend ordered unagi lunch set. The sashimi is fresh but the rice is not pearl rice but it’s the funniest rice I ever ate. The top part are hard, the inner rice is too soft like a paste. Can’t believe a Japanese restaurant served this quality rice. And the unagi is not well cooked in which it has hard bone. Not the usual crispy one we normally take. This is really bad quality overall.
Flora Chan . 2024-05-17
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Lunch sets are decent at reasonable prices - not the most authentic Japanese dishes though. Locating right next to the station makes it a great place for a quick lunch fix.
Suet Pak . 2024-05-10
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Great udon, would come back again
Hiloimwesley . 2024-05-06
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Hidden gem. Absolutely amazing.
Sneha Advani . 2024-04-22
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Went in with high hopes because I’ve been craving Japanese food. Upon entering, first impressions said a lot when we see unenthusiastic servers. The most striking thing was extremely loud K-pop (the annoying type that would belong in a club) booming through the speakers, could barely speak and be heard, doesn’t suit the mature atmosphere at all. Young team of staff barely communicated and were just in a corner chatting since menu is a QR code and you order online so bare minimum interactions required. They weren’t rude, just wasn’t feeling like there was any service. Wasn’t even asked if we wanted tap water or how the meal was. Would give it one star but didn’t want to be too mean. The tendon set was extremely sweet and was covered in non-traditional teriyaki type glaze and orange-coloured dressing - very weird and overpowered the whole tempura pieces. The plain rice which was supposed to balance out everything was drenched in the sauces so everything was sweet and salty, I had to force myself to finish it. And I was surprised I had potato tempura! 2 pieces! A very cheap filler, should’ve been kabocha or sweet potato. As someone who loves real Japanese tempura and tendon in general, this really disappointed me. Also had a yaki udon and it was sweeter than expected but not terrible in taste. It had a wok hei which smelled good. The only thing I enjoyed was probably pumpkin croquette and again it came covered in mayo which really isn’t everyone’s cup of tea. Another thing is food is served rather fast within 10-15 min. Likely wouldn’t patronise again. Don’t go here if you expect real Japanese food, Wagamama might be a better fusion restaurant. Someone said it’s Korean-owned? Seems like it. Better off going to Tomoe in Putney if you want authentic.
E A . 2024-04-20
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Not many choices around the area if I’d like to have Japanese food. Lunch set is usually affordable, sashimi set wasn’t fresh enough, udon set was on average standard, do not expect too much here.
Hazel Green . 2024-04-11
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Amazing service and top quality food. 🍱 I would highly recommend this decent Japanese restaurant! The waiters even gave us extra food for free after the food turned up late! Would definitely recommend this restaurant!
Nancy Yim . 2024-03-28
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Where do I even start with this place. I had such high hopes after reading the reviews. If the alley way wasn’t enough to scare you off - please enjoy the never ending line of Deliveroo drivers as you enter the restaurant (first red flag) - having ordered our food - we then have to witness about 12 bags being packed, while we wait 20 mins before having to ask for a glass of water. Three skewers of Yakatori chicken arrive, tepid and seemingly have not been grilled. My beer arrives - about the only saving grace of this meal. Our mains arrive, both rice dishes which were incredibly disappointing. Lacking in flavour and oily. New Malden has fantastic restaurants - sadly this isn’t one of them.
Remy Naidoo . 2024-03-15
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Loved everything about it. Staff were very friendly and helpful, food was fantastic and priced very reasonably. Some of the best Sushi I've ever had
Adam Sutton . 2024-02-23
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Our first visit to a Japanese restaurant, no idea what to expect. The inside was small, and seemed very popular. A pot of tea was placed on the table, no explanation of what the contents were inside. WE explained never eaten before, either misheard or not understood. The staff eventually were charming and slightly helpful, when we asked for help! The food came 'slowly' but delicious, wonderful tempura prawns with a dip, and amazing bowls. I had rice he had noodles. Just superb could not be faulted of course we are not to know if authentic or not. It was amazing. Including the service charge our meal came to £39.60 which we found reasonable. The huge problem was the awful lift (both unable to use stairs) which was filthy decorated in card board. And worse the toilets. DISGUSTING. I cannot believe that in the UK I was to experience this awful standard, WHY? No toilet paper, No soap, Nowhere to dry my hands, The floor and basin were as disgusting as the lift. On arriving home I found basically the same comments of other customers, so why have these issues not been addressed. The last time I looked at the date we were in 2024 - TWO THOUSAND AND TWENTY FOUR, in the United Kingdom. REALLY so shocked I doubt if I would ever eat here again.!!
1dustyrhodes . 2024-02-18
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I find Japanese restaurants tricky to review. For most people that do not know Japanese food well and have not been to Japan this restaurant will be excellent. Good value, decent food. It is Korean owned and Korean run with the cooks from all over Asia, including some Japanese (they said). The atmosphere and decor are very good.
Jan Menneken . 2024-02-17
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Personally enjoyed everything I ate! Fresh and authentic
Miss Doan . 2024-02-15
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I came here for some Japanese food and it was delicious. Nabe Udon = 10/10. Would definitely go again.
Rosie Rotibi . 2024-02-04
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Came in for lunch and the food and service was great!!!
Nvae . 2024-02-02
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I was looking for a place to eat in New Malden when I came across this lovely Japanese restaurant and instantly, I fell in love with the atmosphere, the vibe and the food was amazing. I ordered the Unagidon which was very nice and delicious and I would recommend it for people to have. I would definitely recommend this restaurant if you are looking for a good time and especially if you are looking for some top quality food.
Thomas Barnett . 2024-02-01
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Rice’s too wet, crab in sushi roll’s not fresh / a bit stinky, too much sauce Tempura’s not hot Chinese writing in wall decorations in a Japanese restaurant, strange Nori used to be a great Japanese restaurant in the last few times of my visits Hope it will be great again!
Ivy CHENG . 2024-01-22
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I can’t believe the minimum charge for the private room is £130!!!!! The policy is unfair and should be cancelled!😡
Anthony Wong . 2024-01-14
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The sushi and sashimi were huge! It was so good! The food was tasty and very fresh. Highly recommended.
R P . 2024-01-07
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This place had the potential to be great, but we went there for a birthday meal and got placed into the private dining area, which felt very "away" from the restaurant. In addition to this, there was nowhere for my 18-month old to sit, as the table is built into the bench, so we had to decide between him sitting away from the rest of us in a high chair, or having to have him on our laps. Granted, we wouldn't typically visit a sushi restaurant with our son, but on this occasion it was for a friend's birthday, so expected more to accommodate. The food was okay, but the service was awful with forgotten food & drinks, slow delivery to the table and having to ask for pretty much everything we ordered repeatedly. Also, the buzzer for service just further disconnected us from the restaurant. All in all, it was just an unenjoyable experience for a family visit and it seemed more suitable for a couple.
Ahmet Eken . 2023-12-31
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My first impression was the filthy carpet on the stairs up to the restaurant; this was not great. I later discovered that there was no hand wash in the (filthy) toilets, which made me question the overall standard of hygiene in the place. We were seated but not given menus; we were told to order by scanning the QR code on the table. Whilst this might seem ok in some places, it wasn't the experience I had hoped for at all. I was then aghast to see that a 10% service charge had been added to the bill?! Although the server who brought our food and drinks to the table was very pleasant, it still didn't feel like a good service experience. The food was delicious, and good value, too. We had (a LOT of) sushi, teriyaki tofu, and vegetable tempura. Wine and water to drink. The bill came in at just over £100 which we felt comfortable paying, but I would have liked clean toilets (with hand wash) and to have been given menus (which we were eventually) and for my order to have been taken by a human. I accept that I am probably a bit old-fashioned. I probably won't go again due to the poor standards of hygiene which is a shame because the food is great.
Will_1814 . 2023-12-29
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Been here twice. The price isn’t bad but the sushi fish quality is a bit low and less fresh than I hoped both times. The cooked food is better and at least the portion sizes are good. Service is okay but minimal as everything is ordered via QR code, but I don’t mind that.
Nina . 2023-12-25
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I went with my husband as we’ve been to this restaurant when it was the previous owners. I ordered tendon and my husband has the sushi set. The tempura batter on my items was much too heavy. Tempura batter is suppose to be light and fluffy. Mine was not which spoiled the meal for me. And it wasn’t accompanied by the dip you should get with tempura. Not sure we will go back again.
Caroline Ohashi . 2023-12-06
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I enjoy food there. But menu needs to be updated. I took my little boy to the restaurant for a lunch and he usually liked pumpkin croquettes, so ordered a sushi set which included croquettes. But croquettes did not come so asked the staff then she said they changed menu and if I want it I need to order it separately. The menu wasn't updated and the restaurant did not notify before they serve the food either, so I had to reorder croquettes separately but very unpleasant. It'd have been better if they notify in advance or update their menu properly. And the way the staff said was rather rude as if she was not bothered for having a wrong menu. I went to a restaurant with my child and ordered a sushi set with pumpkin croquettes, which I usually eat, but the croquettes did not come out. When I asked, they said the menu had changed. The changes were not applied to the actual menu, and they were not notified in advance when ordering the food. However, since the change was made only after receiving the food, they told me to order it separately if I wanted to eat the croquette. Even though it comes as a side, since it is a set, you order it after looking at the set. However, I was disappointed that the food was sold using the wrong menu and the staff seemed to take it as if it was normal. In the end, we ordered separately, but since the meal had already been completed and the food was received, the child did not eat it. If there is a change in food sales, please notify us in advance of the change, and it seems that the staff will need training to respond flexibly even if this part is not followed.
Kim BB . 2023-11-15
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My wife (who is Japanese, favourite food is sushi, used to work in a sushi restaurant in Japan) and I (who lived many years in Japan) had been looking for good Japanese food in the London area, and came after a friend’s recommendation. We were a little concerned to have seen some 1* ratings on TripAdvisor, but we were left very confused as to what kind of experience they must have had as we had an extremely positive experience. We really enjoyed the sushi stairs set, as well as various sides that we tried (takoyaki, karaage - although it was more Korean style, miso soup, salads, and the pumpkin croquettes). The staff that attended us were professional and very accommodating. We will gladly return.
fozbozz . 2023-11-11
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I’ve made a reservation in advance so got the seat when arrived. Tried the nigiri omakase which is great & fresh (it’s very high quality from my point of view) as shown in the picture. I’ve also ordered the tempura, it’s super niceee, crispy & the coating is light, not very oily. Highly recommended!
Karlye Chan . 2023-10-14
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Delicious food and the staff are so helpful and sweet. Love it here :)
Emma Knapp . 2023-10-10
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The servers were friendly and the cocktails here are lovely and a great price. The food was a little bit underwhelming.
Yena . 2023-09-26
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Great place for a quick bite of Japanese. Order using smart phone and quick friendly service. Free 2 hr parking at the rear GF car park.
Peter Lee . 2023-09-23
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We have come to this restaurant for the third time. All the dishes are very appealing, and the staff is extremely polite. Considering London prices, it's quite affordable. Every time we come, we always make sure to order these two dishes. Highly recommend everyone to try.
racheltitus Law . 2023-09-17
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Food quality is great in the standard of London. However no service at all. The staff is not helpful and they have their blunt face, seems like they don't want customer to stay
kk100 . 2023-09-07
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Good Japanese food restaurant in New Malden. Some food could not be available depending on supply.
K.S. CHAE . 2023-09-06
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Food quality varied by dish, the menu is an app that we downloaded with a QR code at the table, which we assumed we ordered ourselves. Staff were nice but didn't ask us anything after we were seated, took their time between courses and seemed almost reluctant to clear our table. The building itself is gross and the toilets horrible but the restaurant itself is ok.
Rhys Thomas . 2023-08-19
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Nigiri Omakase, Soba (Seasonal food, Summer only) Nigeria- not bad. Soba - not tasty. The soba broth was too watery.
The guy below me is . 2023-08-18
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Great food and exciting menu! Lovely sushi and sashimi, great atmosphere.
GD Hong . 2023-08-11
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the food is great!! will definitely come again.
harry kane . 2023-08-07
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I tried the omesaka lunch which is value for money. Recommend.
SC Lo . 2023-08-05
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Don't be put off by the strange entrance. Food is excellent, as is the service. 10/10
Ingrid Chin . 2023-07-30
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I used to visit Nori few times a year about two years ago where the food were quite authentic and in good quality. Apparently, things go really downhill now. I ordered the same dishes that I usually do. The tempura was nothing like Japanese Tempura, the texture was so thick and it tasted like those fried food which you may get in the Chinese takeaway restaurants. The sashimi wasn’t fresh at all. Give me back the old Nori!
ade 20 . 2023-07-06
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Absolutely lovely service and food provided, staff were lovely and so was the atmosphere of the place in general. Parking was quite hard to find due to it being situated on a high street, there is parking nearby- about a 5-10 min walk. Definitely coming back for another meal! 😄
sama . 2023-06-30
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I should have know how bad this restaurant is by the stairs leading to the restaurant. It was disgusting and dirty. The chef of this restaurant is definitely not japanese. We ordered the tempura and the batter was not light and crispy but rather ‘thick’ and heavy. Rather than a light sauce to go with the tempura, they smothered it with a thick sauce. The rice was soggy. How can one get the rice wrong in a Japanese restaurant? The bowl for the miso soup is some cheap plastic so when it’s hot, you can barely hold it in your hands to drink it. The service was terrible. They had several waitresses but who knows what they were doing. We never got our drinks and they never bother to check on us. We didn’t order the sushi but I’m glad we didn’t. We will never go back to this restaurant ever again. You can get your money’s worth somewhere else as it is not cheap.
Gomichic . 2023-06-28
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Food was really good, authentic Japanese food. Service was excellent and fast, we had a big table of about 12 in the private area and had a few fussy eaters and they were able to accommodate. The sushi and maki tasted fine and dishes like yaki udon were on par with what I have tasted in Japan. Restaurant was busy and there was a queue outside so must be a good sign. I should also mention there was free parking at the rear of the restaurant and this place is well worth a visit if you like Japanese food and are anywhere nearby.
David Chung . 2023-06-11
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Food is great and the service from staff is excellent and price is very reasonable for the quality of food! It’s a cosy, clean restaurant which is great for an evening out. Definitely recommend the tempura tendon and Poke bowl.
Mochi Mochi . 2023-06-07
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I ate tendon, and it’s been a while since I’ve had Japanese food with a crunchy texture and saltiness! It's hard to find this crispy texture, but I had a very satisfying meal :) I think I will visit often in the future! I recommend Nori Tendon to those who want to try Tendon :)
Luka L . 2023-06-06
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Food: Some solid food all around. The tempura, the gyoza and the eggplant were a particular highlight but the karaage wasn't bad either. Although, we did feel that the sashimi platter really missed the mark for us. The fish itself was fine but we wish there was more variety of fish. Service: The wait staff were very diligent overall. Professional and courteous for the most part. Although the food does take a while to show up. Granted, we did have a large order but the chicken showing up when we've finished everything was a bit out of sync. Atmosphere: the interiors were well designed and the restaurant had a nice vibe to it and was clean and quiet. Overall, a decent experience.
Chris L C . 2023-05-30
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Good dinner time. Place is quite nice, service can be a bit hit and miss. But delicious food every time I have been here.
Vijayanand Vasudevan . 2023-05-28
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A nice Japanese restaurant in New Malden, food in good quality with reasonable price. Service is good. A bit surprise the fried dumping from the set is cold. Poke seems a popular dish but many customers are asking soya sause, recommend the chef to include their signature sause to make it perfect.
Peeko Chan . 2023-05-20
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The restaurant is a bit hidden, go through the Korean ice cream shop and take the lift to the 1st floor.
Nico X . 2023-05-06
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Excellent food and service. Set Lunch menu is excellent value for money. Very close to the station so very easy to get to
Han P . 2023-05-02
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Love the food and as a result, have been here many times - Nori is our favourite Japanese restaurant to come to in the South London area. Food is brilliant as is the service. Particularly love the Aubergine dish, Tendon, Pumpkin Croquettes and the Salmon Teriyaki. Staff are super courteous as well. Highly recommend!
Manu Nair . 2023-04-29
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Great Japanese food and felt really authentic
Stephen Johanson . 2023-04-26
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Quality Japanese food with friendly staff
and c . 2023-04-21
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The food was great the service was quick and the waiters wasn't pushing us to leave and let us take our time. My only complaint was it was expensive.
Terminus Hope . 2023-04-10
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The initial impression is terrible, the stairs going up have the dirtiest carpet I have ever seen in my life. When you enter there is not much of a greeting, just advice to scan to order. The sushi was ok but the actual dishes were awful, the tempura batter is thick and hard not light and fluffy, just covered in cloying sauces. The pork chop thin and dry with no juiciness. Won't be going back, also price was not cheap considering no investment made in environment or food quality.
Graham M . 2023-04-06
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Unbelievable. We ordered Poke—and this what we received. We got a box of salad. No fruit, no mango/pineapple; no seaweed; no crispy onions; literally, all iceberg lettuce with one piece of fish smaller than a chicken nugget. I’m flabbergasted. What fraud is this? Total unacceptable behavior.
Nathan Koskella . 2023-04-06
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We tried their Nori Udon(excellent), sashimi set ( only tuna was soso, all others are fine) and a Sapporo sushi set ( average) Overall Tuna, compare to those blue fin I had before, was just average. salmon was nice! Fatty enough and fresh Out of surprise the Udon was the best one. Very nice udon with perfect thickness with nice miso soup. They use real wasabi
Nick K . 2023-04-02
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794 Opinions
I’ve been there for first time. I asked for noodles and chicken curry. Came soup, perhaps it was instant soup, like the one you put the hot water in it. I’ve paid almost £6. I’m pretty sure the lady did not understand what I asked to have. Hopefully next time I’ll get what I want.
2272 Opinions
Had some great food here. Not my normal choice, as I am not into sushi. But my partner who spent 3 years living in Japan classed it as some of the best she has had since returning. Since having a fantastic dining in experience, we have used them for deliveries also, and was still pleasantly surprised by the quality, and portioning!!! of the food