The best restaurants serving Italian food in East of England

The food is decent, though nothing remarkable—just what you'd expect from an Italian chain. However, the service was disappointing. It felt like the staff couldn't care less about the customers, unless perhaps you were one of their 'favorites.' When they got my order wrong, there wasn’t even a hint of an apology. This will be my last visit to Bella Italia.

We visited Bella italia riverside as a date night as oppose to going to red lion street. We didn’t pre book but we were swiftly seated. It then took around 10-15 minutes to even get a drinks order and by this time we ordered our food too. Drinks orders should be taken 1-2 minutes after seated. Our starters arrived very quickly and the garlic dough balls were delicious. Soon after our mains arrived and our starter plates have not been cleared. We ate our mains and after finishing we waited 20 minutes before I decided to order dessert via the app. Meanwhile the front of house staff was chatting to an individual table whilst others were ignored. Multiple tables were in need of clearing or ordering. Our desserts arrived and the runner cleared our main plates. The runner was very friendly and polite and was more than happy to help. Running drinks and food and cleaning tables in between this boy was fantastic. The service was very poor and I was disappointed in our dining experience. Much prefer red lion street staff much more efficient!

The best place to eat and drink was yesterday one af the nices birthday of my live, thank you for your efforts , the robot singing happy birthday to me

Ho fatto una cena al sapore di 🐟 accompagnato da una truffa al sapore di campus del Bernardo l'unica cosa che si salva è la cameriera

Saw that Bills was closing, which is a terrible shame as a favourite brunch spot of mine and my partners for the great gluten free options, so on Saturday 29th July we popped in for brunch. In the past we would always be warmly welcomed at the front. On this occasion we waited at the front for a few minuets with no sign of any staff. A few minutes later a young waitress walks down the steps, looks at us and then starts clearing a table, but putting items on a tray. She then looks at us again, then walks over to another table to ask how their food is, then returns to clearing the table. She looks at us again and finally decides to walk over after ignoring us for close to 5 minuets, it’s now been nearly ten minuets since we walked in! She walks over “table for two?” - I reply “Yes please” and I continue to say “one gluten allergy” but she interrupted me and said “just a second” before picking up two menus and walking off without us. My partner and I looked at each other and both said “nope” and we walked out. Service at Bills in the past was always superb. Always asked for allergies at the door and seated quickly. Which given service charge is included you’d expect. On this occasion is was severely lacking, I assume in part due to staff being aware the store is closing and there no longer being a reason to care about standards. We walked to Edmundos instead, we were greeted within seconds of walking in and as soon as we said a table for two the following question was “any allergies?” For me as someone with Coeliac this immediately settles me. The food was also great. Shame to lose bills, but thankfully Edmundos is there and doing a great job.

Went for afternoon tea for my birthday .Cannot fault the service , staff were polite and pleasant . Unfortunately the afternoon tea was not what I expected. It was a rip off sandwiches were awful .My daughter vomited several times when we got home . Waste of money . The only decent things were the scones .

Service not so good but the food was ok The servers didn’t look like they wanted to be there which is always a shame. Food is a bit pricey especially when there is about 6 of you. Service took so long that we kept on getting hungrier in between courses so won’t be going back here

Great vibe, very friendly and accommodating as we didn't book. Food was excellent and we walked away thinking we had great value for what we had. Will come again next time we are in the market for some SALT.

Held a lunch for 47 members and friends to present trophies to the Club competition winners. Nothing was too much trouble. We were well looked after leading up to and on the day. Event was a great success. Will do it again.

Service was good from the sole waitress ,however food was poor I ordered a cesar salad for 13.95 it was supposed to come with poached egg and cos lettuce ,came with spinach and rocket no poached egg ,I don't like to complain but when you're not told about its going to be different to what is on the menu because we have run out and they have made it up as they go along ,my first big question ,in this day of allergy, intolerance etc suppose I was allergic to rocket or spinach ??? I wanted to go the day before but I was told that they were going to be bust later on ,o they could not accomodate us ,I saw lots of free tables ,we just wanted to eat and go a complete lost opportunity ,I went to a restaurant opposite, when I came out i the same empty tables at prezzo were still empty and had not been filled,I also get annoyed at only card payments are excepted ,so what happens to the people that don't have cards, feels like discrimination on those that are unable to have cards we are over covid now I thought ! Will not return to a prezzo Sorry !!

Our first visit here, we have been trying to find a nice restaurant to cater for all for our daughters 21st. We weren’t having much luck as most places were Indian, Chinese or steak house or just had a very small menu & also we have one person that’s dairy free. Anyway my daughter come to me & said i think I’ve found somewhere. Booked online. We had a lovely time, restaurant is clean & nice looking, staff were lovely as was the food. Looks like we have found a new place to go to celebrate family birthdays etc. Many thanks

Booked here for dinner after our granddaughters party was seated up stairs all together enjoyed our relaxing visit great food and service and sang happy birthday to out two year old granddaughter

We went out of curiosity because of the revues being mostly positive. However it turned out as I had suspected with nothing authentic Italian in sight. The menu is a confused mess of dishes that you would find nowhere in Italy, in homes or in restaurants. We decided to play safe and had only a Marguerita pizza, it was ok but someone ought to tell them it should not have cheddar on it. The most original and basic pizza should be simple and include fresh basil with the tomato and mozzarella to represent the colours of the Italian flag. The service was fine but when asked what was authentic the wait staff could not give an answer. Having lived in Italy for several years and travelled all over I have never felt so conned. It seems obvious that the reviewers are unaware that e.g Carbonara is not made with chicken and Halloumi and tzatziki are Greek , to be honest the menu might as well have been written in Greek.

Very friendly staff,excellent environment,great welcome. Very varied menu and excellent size portions. Can get very busy so we always book to guarantee seating

Stopped here whilst on a boat down the Norfolk broads. Nice little place, although service was very slow and the place was empty. I had the breakfast and I have to say the sausages and toast in particular were lovely. My partner had the burger and halloumi fries which he enjoyed.