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The best restaurants serving Italian food in East of England
591 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
675 Opinions in 1 websites
Sadly this restaurant has gone downhill. The businesses either side have closed down and Bella Italia is looking shabby with wall paper torn off and unclean booths. We decided to ignore this and order lunch, there was hardly anyone else eating when we arrived. We ordered a pizza without cheese, the server punched the details into the iPad and read the order back to us but when this arrived it had cheese on it. By now several other diners had arrived and the server was dealing with them. When l was able to get his attention he checked and said he had placed the order correctly but the fault was with the kitchen. We were offered to have another cooked but we declined as the kitchen was busy and we were on a deadline. We paid the bill and were charged half for the pizza despite leaving it.. We will not return!
546 Opinions in 2 websites
Service was good from the sole waitress ,however food was poor I ordered a cesar salad for 13.95 it was supposed to come with poached egg and cos lettuce ,came with spinach and rocket no poached egg ,I don't like to complain but when you're not told about its going to be different to what is on the menu because we have run out and they have made it up as they go along ,my first big question ,in this day of allergy, intolerance etc suppose I was allergic to rocket or spinach ??? I wanted to go the day before but I was told that they were going to be bust later on ,o they could not accomodate us ,I saw lots of free tables ,we just wanted to eat and go a complete lost opportunity ,I went to a restaurant opposite, when I came out i the same empty tables at prezzo were still empty and had not been filled,I also get annoyed at only card payments are excepted ,so what happens to the people that don't have cards, feels like discrimination on those that are unable to have cards we are over covid now I thought ! Will not return to a prezzo Sorry !!
499 Opinions in 1 websites
Visited on Friday evening with friends. We booked a table for 5. On arrival we were given the choice of 2 tables which were both for 4 people. We chose what seemed the area less cramped and they added an extra chair on the end of our table. Ordered food and drink. I had the antipasti and my friends had mussels. The meats looked very pretty but they were dry and hard. The mussels were slimy and sauce was watery and no flavour. Steak was bland, lamb cutlets were ordered medium these were overcooked. Sea bass was flavourless and not fresh fish. Waitress brought the bill at the end of meal and asked if we enjoyed. We said not really. She said she had never had these complaints before and stormed off! If you don’t want feedback then you shouldn’t ask. If you want a gorgeous home cooked Italian meal visit Ciao Bella in Romford. Service fabulous, food divine and wonderful atmosphere. Followed by a complimentary limoncello.
424 Opinions in 1 websites
We went out of curiosity because of the revues being mostly positive. However it turned out as I had suspected with nothing authentic Italian in sight. The menu is a confused mess of dishes that you would find nowhere in Italy, in homes or in restaurants. We decided to play safe and had only a Marguerita pizza, it was ok but someone ought to tell them it should not have cheddar on it. The most original and basic pizza should be simple and include fresh basil with the tomato and mozzarella to represent the colours of the Italian flag. The service was fine but when asked what was authentic the wait staff could not give an answer. Having lived in Italy for several years and travelled all over I have never felt so conned. It seems obvious that the reviewers are unaware that e.g Carbonara is not made with chicken and Halloumi and tzatziki are Greek , to be honest the menu might as well have been written in Greek.
408 Opinions in 1 websites
I am gluten free and found the staff very helpful with my meal choice. The meal was served marked with GF flags and was delicious. I recently tried to replicate the experience at the Convent Garden branch but was not such a reassuring experience. So my congratulations for the staff at Braintree for providing such a fantastic service.
362 Opinions in 1 websites
Excellent lunchtime meal. Chain restaurants can be very hit and miss This one has to be considered excellent. Service was perfect. The place was absolutely clean and the food was nicely prepared and served hot Would be very happy to return. Well done to all the staff
346 Opinions in 1 websites
After a hard week I was really looking forward to going out for dinner but when the person, an older man who is usually ok but must’ve been having an off day ! Just muttered to me from the start & Only bothers to take one step to find us a table when it was obviously not the best one of what was free, just muttering still when I asked for a different table away from the draught of the door & chucking the menus on each table & having the cheek to verbally ask if we were giving a tip at the end ! I know anyone can have an off day but if you do a front of house job, you have to hide it, I have a front of house job & his behaviour spoilt my experience! Other staff were pleasant