Bella Italia Huntingdon in Huntingdonshire

Sadly this restaurant has gone downhill. The businesses either side have closed down and Bella Italia is looking shabby with wall paper torn off and unclean booths. We decided to ignore this and order lunch, there was hardly anyone else eating when we arrived. We ordered a pizza without cheese, the server punched the details into the iPad and read the order back to us but when this arrived it had cheese on it. By now several other diners had arrived and the server was dealing with them. When l was able to get his attention he checked and said he had placed the order correctly but the fault was with the kitchen. We were offered to have another cooked but we declined as the kitchen was busy and we were on a deadline. We paid the bill and were charged half for the pizza despite leaving it.. We will not return!

The wife and I came here for dinner before getting to the cinema. We both enjoyed a lovely dish of pasta and a delicious BBQ chicken pizza, and our waiter, Corey,(I think it was his name), was and absolute star. Ace!

Excellent meal, for our wedding anniversary. We had a lovely pasta dish, well presented and tasty. The service was excellent. Unfortunately, the meal was let down by the desert, the tirimusu. However, Josh, our waiter was brilliant and very helpful, sorting things out. 5 stars for him. This hasn't detered us from returning again, but we will be avoiding the tirimusu.

Have visited before and it has always been the type of branded restaurant that you get what you pay for, today was different. Ordered drinks, starters, mains and sides to the waiter who did not write anything down! The starters took a while to arrive and we saw two members of the kitchen staff arguing in the kitchen, not professional! Starters were ok, warm but not hot. Mains came out and my wife's Lasagne was appalling, just a sloppy mess of congealed sauce with hardly any pasta or meat, the sides never arrived so we asked for them, and were told, 'My fault, accidents happen', when the sides did arrive they were the wrong ones!!! My Spicy Sausage Pasta, was an oil slick and tasteless. When we complained we were told well that's how they come into us!! The mains and the sides were refunded, but when we went to pay the final insult occurred, the credit card machine did not have signal and so the transaction kept on cancelling, saying not authorised, at this point the member of staff said, 'Are you sure you have money in your account?' Wow how rude, we have filled in a feedback on the company website so lets see the response.

We visited with our son, daughter in law and our two young grand children after the races. All our food was delicious. Our waiter ' Josh ' was excellent. He was very professional and competent from the start to the end of the meal. He explained the allergies and despite being busy, he provided excellent service. Thank you to all the staff for making our visit so enjoyable

If you wish to be treated to prompt service order you food via Just Eat or Deliveroo and have them deliver it to your table. The staff here give preference to their take-away customers over their seated guests. We experienced an unacceptable wait for our starters while the kitchen attended to take out orders, once finished the first course, our main was once again delayed while the kitchen attended to take out orders. Quite unacceptable, either you are in the take away business or you are a dining experience offering first class hospitality to your seated guests. We will not be eating here again, quite unacceptable.

Despite only two servers in the restaurant, they did a great job of covering the floor. The bruschetta starter was very good, and the pizza was maybe slightly overcooked, but it was flavored really nice. Finally, for dessert, I had the tiramisu which was really good. It’s 6:30 PM on a Wednesday and the restaurant is half full. So if you’re looking for a midweek dinner, this place would be perfect. I really want to congratulate and appreciate the two servers for running around and making sure that all the tables were attended.

Had a fabulous meal here . I’m dieting so pleased they do half a pizza with a salad - it was filling and absolutely delicious The service was excellent- there was only three staff front of house including the bar so these guys work so hard. Can’t wait to return

Came for a meal before going to the cinema with my sister. The service was great and food came out super quick. Gutted too full for dessert but will definitely be back!

Ordered click and collect spaghetti bolognese (expensive (£15 for small portion) got home to find it had fallen out of the cardboard bowl and ripped through the wet paper bag it came in as it had no lid on it.. complete waste and mess

The food is disgusting , the order was cold , the driver delivering the food was rude and tried to push through the door to take the food away and cancel the order, then he threatened me , with calling the police if I didn’t give him back the food he had just delivered. I called the restaurant and Uber to complain and they didn’t want to take responsibility. Absolutely awful experience, will never set foot in that restaurant or order food from them or Uber.

After a night out at Horror at Hinchinbrook we fancied a bite to eat and it was between here and Chi next door. Sorry to say we picked poorly. On the positive side the food was great and very tasty. On the negative side. There was only 6 tables with people eating or waiting to eat. But more than 6 that had not even been cleaned and covered in glasses and plates. The front of house was more interested in having a laugh and just chatting to each other. When they decided to take our order it then took nearly half an hour to get drinks. The drinks where poured and left on the end of the bar for 15 mins while they had another chat. After this the food was cooked, and the chef had to shout across the room to get them to serve us. Safe to say we will not be returning.

Went today for lunch as it was my birthday, excellent service, our food was perfect and very well presented, definitely recommend.

Stopped here on our drive down to Stansted. Was not our first choice, but pleased we did. Great service from Toni(?). My wife had 250ml Zinfandel, pricey at £8.59, but my pint of diet coke was £4.59.My wife had a Margherita £11.49 with side of fries £4.29. I had pepperoni £13.49. Finished with a cappuccino £2.99. Food was great, service good. Recommended.

Met up with friends and wanted a comfortable environment to chat. On arriving, we were greeted by Tobi. Very polite and friendly. It was busy but he was very attentive. Ordered drinks which were lush and arrived promptly. Our order was taken by skye who explained the menu. We had starters and mains. Food was really tasty. No complaints. Overall a great night at Bella. Thankyou to all involved. We will be back.

Lovely family meal. We all enjoyed our food - pizzas and salads. Disappointed they had run out of olives! Ula looked after us so well from the moment we walked in the door. Really polite, personable, helpful and efficient - well done!

josh was amazing, very informative, give that man a pay rise or a promotion.😁 the food was incredible.

Toni was amazing. We came with our young child and my wife is on a diet. She was unbelievable very accommodating and very helpful and professional. Would totally recommend going here. It’s nice to see that this level of customer service is still out there. A1.

Great food assortment. Had a lovely family meal. Very good service from Toni. Air conditioning great as it was 32 degrees outside.

Good value food. Great service by Ula. Larger kids meal is a good size for older children. My 10yo didn’t finish the pizza. The smaller one was great for younger children. 6yo thought it was a perfect portion.

We came here for lunch and it was a great experience :) Toni was a lovely waitress who was attentive to our needs the whole time! the food was also delicious!

Potion sizes have decreased and prices have increased since previous visit this year.Rigatoni pepperoni tasteless and watery sauce really just a bowl of pasta.Spaghetti dishes bland with little flavour.Cookie dough dessert which has always been a favourite now tastes like an oaty biscuit ...yuk £190...

Ula provided a wonderful service for our meal at Bella italia this evening. We hope to see her again in the near future.

Bella Italia is another chain of average family restaurants which the children enjoy and where the food is as good as you expect. On this occasion we were served by Ula who was cheerful and bubbly and lifted the whole experience. Carbonara was enjoyed by...

Visited Bella after a cinema trip. Was greeted on the door very prompt by Tobi with menus. He showed us to our table and gave us a few minutes to order our drinks. We took advantage of the 2for 1 cocktails. They arrived quickly and...

Pleasant enough meal. The decor at the restaurant is shabby chic, I suppose, with a lot of supposedly recovered floorboards and so on. Service fine at a quiet time. Mature clientele, so unlike some town centre places, it was not a noisy experience. The menu...

Me and my partner went for a date at huntingdon bella itallia, as it is fathers day we did expect a wait and are always understanding when things go wrong, but this experience was terrible. Once we had ordered we were waiting for over an...

We hadn’t been to Bella Italia for a while , I definitely won’t leave it so long before my next visit . The caramelised onion flat bread is to die for and as I don’t eat meat , I was really happy that they do...

We weren't waiting to be seated more than 20seconds. Offered us child seating. Very accommodating. Music could be heard but wasn't intrusive. Waiting staff made sure we had everything we needed without feeling at all pushy so we could enjoy a family meal out. Food...

Lovely food and very attentive staff. Very good meal with our 4yr old. Activity for him to do while waiting between courses.

We were served by the delightful Evie tonight. She often serves the family. Quick good quality food too.

Very rude member of staff told us they were full when half the tables were empty, we drove out of our way to get there. There was tables outside and we weren’t offered them very poor

We went for a birthday celebration last minute and thought we would go to Bella Italia as haven't been for a few years. On arrival we're able to choose where to sit , then told all ordering was now via the app and to scan...

Dinner with the kids after the cinema next door. The ordering system they are trialing for another 2 weeks isn’t great. I like the idea of ordering from your table but it kept failing and ended up having to order manually. Hopefully that trial will...

We’ve used Bella Italia many times for pre cinema meals in the past few years and always enjoyed the food, service and experience. We booked a table yesterday without realising that they had changed the ordering system. What a disaster and backwards step this new...

Awful…the point of coming to a restaurant is to take the hassle out of eating/preparing food. Now you have to order via an app and collect your own cutlery?!! They really can’t be bothered to set the table any more? Why is it so difficult...

Eat here regularly but not any more. Ended up going elsewhere as you have to order by an app which requires your credit card details but not for the restaurant. Its a company I’ve never heard of so not prepared to give them such information

Not impressed with the new system where you basically serve yourself. The app doesn't work so you have to order and pay at the bar, then get your own cutlery.The staff are nice but rushing around as not enough of them. The food was still...

Late Christmas do for our work. Food was absolutely delicious. Staff were friendly, attentive and went the extra mile. Loved it!

Went to Bella yesterday (21.01.23) - had their £5 pasta deal. The food arrived hot and was lovely. Fast forward to today went again (as we had gift cards for Xmas) and as it had been lovely yesterday decided to take my sons and my...

Booked then arrived. Disappointed it was a chain but by then too late. Waiter service? No, order by app. Tedious in the extreme. Food? Really not very good at all. Staff? Not enough of them and trying hard in the circumstances (ie not their fault)....

We went to Bella Italia in Huntingdon for dinner and were served by Julia. She was such a delight, so friendly and patient. Julia helped us with our orders and rushed around sorting everyone else out too, she never seemed flustered even though she was...

Really enjoyed our lunch here cooked very well by Will arrived quickly, hot, fresh and tasty. Great service from Anjum. Definitely will be back. With money being stretched so much it’s so helpful they take Tesco Clubcard vouchers probably couldn’t justify the visit otherwise.

Great service, even though we were late super accommodating. Kids were well catered for and really enjoyed the ice cream.

Anjum was excellent today! Extremely helpful and making sure that our table was well looked after. Would definitely recommend visiting

On holiday for the week and we had some Tesco vouchers to use. All went ok, nice food and friendly efficient staff., would visit again if in area.

Amazing food and service, especially as it's a chain restaurant but had the feel of a boutique place. Would highly recommend this branch.

It could of been better. Came here with a friend for a catch up and drinks and food. The service was slow and we went on a Thursday I can understand if it were a weekend. Could of been better organised but over all we...

Called in on a Wednesday night as it didn't look too busy, the lady said it would be a 10 minute wait, so we sat and waited. 15 minutes laters we were still waiting, they hadn't cleared any tables and several people has left, but...

Was served by a lovely lady called skye. Really polite and was quick getting us our drinks and food. Even got me my garlic butter :)) was very happy with this as alot restaurants forget xx lovely and pleasant visit thanks skye xxxx

The menu prices advertised outside do not match their menu inside. I mentioned this to a member of staff and got a very short answer of "yeah we had new menus delivered this week". I asked, is that not misleading? And he returned with a...

The restaurant was very busy & with only two servers on tonight, but our server Ellouise made sure we was well looked after & we didn’t wait to long for our food

Great food and impeccable service. Just 2 people running the whole restaurant today. It’s been 105 degrees so extra credit to the chef for handling the heat! Gamberi was excellent. The service was impressive and the lady working front of house was doing the job...

1 on the floor and 1 in the kitchen today and you both did an amazing job! Food was lovely and well presented. Skye is wonderful with all customers not only us! On a hot day like today the air con was a dream. My...

Unlikely to go back The front desk decided to place us next to 2 noisy families when rest of restaurant very much available- we had booked but it was slack anyway Staff pleasant but not trained in collecting first course dishes prior to trying to...

Cristina was very friendly and thoroughly checked if we had any dietary requirements or allergies. She was very attentive throughout our meal, making sure if we wanted more drinks etc. The food was really good and we highly recommend the garlic mozzarella dough balls and...

Popped in after a trip to the cinema and was very surprised at how nice the place was , great service ,very tasty starter and main course ,served in comfortable surroundings

The food was amazing, and very fast service! Our server was Ram he was very friendly and made the entire meal much more pleasurable!

Had a lovely meal for our daughters birthday! Ram looked after us very well! We will definitely be back!

Was served by Ram and he was very attentive and polite. Food was delicious and even had some complimentary starters which are always a bonus. Was very pleasantly surprised. Would definitely recommend

We were so impressed with the service and the food that we were given. As a large party we were treated as if we were on own in the restaurant. The service was very quick and efficient and extremely friendly. Superb!

Very fast, efficient and friendly service from Cristina. Food was really good and we would definitely come back.

After waiting over 50 minutes, the starter had not arrived, we complained to the manager who said the details had not been entered into the computer properly. We decided to leave without eating, and were told we could have the drinks free, and the next...

Fabulous meal for my daughters birthday today. Had a dreadful meal in April but happy to say that you are back to being amazing value and food. Service was excellent too. Thank you.

Have visited a number of times when at work when I find myself on my own for dinner. I would say in summary each visit is different some better than others. No consistency. Today my starter of calamari turned up at same time as my...

Decent enough food. Clean, friendly. Menu covers all bases. GF options good. Cristina - Good waitress 😀

£100 for incorrect order and what did come was stone cold. Total waste of money, would have been better going to tesco for a cheap microwave meal.

Great service, polite and very welcoming. Continued to check we were okay and if everything was good. Thank you

Amazing friendly customer service, sean and crisitna were great and made sure we got everything we needed. Quick service and delicious food👍🏻

Friendly staff and fast service with delicious food and drinks ! Will definitely be coming back highly recommend. We were served by cristina she was attentive and lovely , gave us the best serviceee ❤️Thank you !

Came here after such a stressful morning but this place cheered my mood up straight away. The waitress serving us was so friendly and very professional . We ordered quite a lot of food and it all came together as we asked . The cappuccino...

Meat was raw, i gagged on my carbonara the whole time i was consuming it. Really disappointed as Bella Italia used to be my favourite place to eat with the family. I shall not be returning now after my raw meat experience!!!

We chose food from the set menu. It was all absolutely delicious!!! Excellent value at £16.99 for three courses. Eloise was a super waitress with a lovely manner - friendly, smiley, attentive, observant and apologetic when some off the puddings took a little longer than...

Went out for my wife’s birthday with fiends. We received efficient, friendly service. Had a nice meal.

Food was amazing! Came really hot and very tasty! Staff were lovely and friendly! Would definitely come again!

Lovely food and really good service everything was great! We had pizza and pasta and both came really hot!

My daughter treated me to lunch today. We had the set menu. The food was lovely, but the service was excellent. Everyone we interacted with was so helpful, friendly and welcoming. 5 stars all round.

Popped in for a quick main meal, super service and good food bella Italian quality as always, will be back soon. Portion size good.

Amazing, friendly service by Anjum. He was attentive but allowed us to enjoy our meal. Food was lovely and the kitchen was extremely prompt. Best service we have had in this establishment. Thank you

Visited Bella Italia recently to meet up with friends for lunch. Excellent selection on the set lunch menu. Food served piping hot and well presented. Great price and excellent service. Will definitely visit again.

Lovely service from Christina and her team, the chef was also amazing and patient. Food was delicious too, will definitely visit again!

We visited here recently for my partners birthday 09/02/22, food was great service was good but was appalled at the toilets! Seats missing off toilets, strong ammonia smell, dirty seats that looked as if they hadn't been cleaned in a week with old dried on...

We held my daughter's birthday lunch at Bella Italia and our server Cristina did brilliantly. Especially considering she was having to deal with 8 children under the age of 10 as well as the associated adults on another table! Fab place

We had a brilliant meal on a Friday night with our 3 kids. Nothing was too much trouble for Cristina and she handled my gluten free order with no issues. Very impressed. Thankyou!

They were able to book us in short notice and were exceptionally nice! Great service, quick food and the drinks were lovely!

Lovely service and very friendly environment! The waitress was very helpful and the food was lovely!

Very good service, friendly and happy made sure we had everything we needed. food was also very nice, good recommendations

Amazing fast service from Sean and Courtney , along with very delicious food . Would highly recommend!!

Great food and really amazing service ,it was for my sister’s birthday and all the staff made it a lovely experience, very happy with are meal today :)

Cristina was incredibly friendly and accommodating during our meal, and was on hand to give us her recommendations and contribute to a lovely evening. Much appreciated!

Had a great experience here. Sean is superb at his job and made us feel very welcome. Great food too

the food was beautiful, the service was great, especially our waiter Sean. Would definitely be coming back again!

Michal was amazing couldn’t of asked for anyone better thank u so much for an amazing service will be coming again

Had a meal with my family, staff were really nice, didn’t have to wait long and food was flawless, couldn’t ask for anything more.

Good food and excellent friendly and attentive service. Restaurant clean and everything was very efficient. Would come back.

Meeting up with friends is always a risk in these times but i felt very safe and definitely looked after. Tobi greeted us and helped with drinks and meal choices very knowledgeable of the menu and ingredients our food was delivered promptly but we were...

This was our first real time out for a while. 4 excited ladies. Very friendly greeting from Tobi who looked after us through out our stay. We had cocktails to begin with. They were great. We had starters, mains and deserts washed down with a...

Bella Italia menus are of an acceptable standard . Staff in the Huntingdon outlet have always been friendly and helpful. #anjum

Good service, good food and great atmosphere. Food was yummy says my normally grumpy son. Not too busy. Friendly staff.

Excellent everyone organised nice to enjoy good food :) Food tasted like in Italy . I would like to visit again. Thanks