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3.9

Based on 863 opinions finded in 4 websites

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Nº 286 in 483 in Huntingdonshire

Nº 11 of 14 Italian in Huntingdonshire

CUSTOMERS TALK ABOUT DISHES WITH..pastaburntchickencakepizza

comment_iconOpinions

Didn’t even turn up!! Said delivered and never got my food

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Dave . 2024-11-29

MORE AT Just Eat

Nice branch, modern and spacious. Turned up, plenty of empty tables, told nothing available. Came back 20 mins later, same situation,got a table. Poor start, should just sit ppl down anyway, especially if it's raining outside. Manager not very good here. Food was fine as always, service ok.

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Paul R . 2024-11-22

MORE AT Google

As always a great experience from the initial greeting through to the waiting staff.

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John Bushell . 2024-11-17

MORE AT Google

Delivered the completely wrong pizza and then took no responsibility for it. Even though it was their fault, advice was they couldn’t get a new one sent out so order another on Just Eat and then claim a refund. Consistently poor service from this restaurant.

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Jack . 2024-11-17

MORE AT Just Eat

Had a really lovely experience on Saturday 9th November. Great atmosphere and great to see it so busy. Customer service was excellent as was the food. Will definitely return.

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Victoria Goldby . 2024-11-14

MORE AT Google

Excellent attentive staff. Very helpful. Good pizza

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Harry Maclean . 2024-10-11

MORE AT Google

ETA was shifting, presumably because of driver availability.

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Allison . 2024-10-05

MORE AT Just Eat

Firstly, I would just like to say that our waitress always had a smile on her face and was helpful with providing a member of our party with the gluten free options. However, the rest of my evening wasn’t particularly great. A few minutes after everyone else received their meals I was approached and told mine was going to be another 5 minutes as it was overcooked, this didn’t come until 10 minutes later when the rest of our party had either finished or was close to finishing. The waitress didn’t once come over and ask whether everything was ok with our food and had to be reminded to get us the water we had requested earlier. Then for dessert, the chocolate fudge cake was burnt, the sauce had turned to a crisp and the cake was crunchy. It was very disappointing. Lastly, when taking my 4 year old to the toilet it became apparent that there was no soap in any of the dispensers. Overall, it was a disappointing evening sadly.

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Amelia Hinkley . 2024-09-29

MORE AT Google

Caesar salad for £15 . Is your chef blind ? Lettuce and cheap croutons salad basically . Two anchovies , 2 slices of eggs and 3 shreds of chicken . Pathetic! One chicken breast and one whole egg is not a lot to expect for that money. Daylight robbery. ! Sort yourselves out. We won’t be ordering from you again . Delivery fine but not letting that skew the overall rating .

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Eve . 2024-09-27

MORE AT Just Eat

ordered at 6pm for 7pm delivery arrived at 7.45

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Gemma . 2024-09-20

MORE AT Just Eat

driver never turned up after an hour of waiting so ended up having to drive and collect order myself

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Mabs . 2024-09-20

MORE AT Just Eat

burn taste and cold. first time that happens

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Rafael . 2024-09-15

MORE AT Just Eat

We regularly eat here, good service and food, lots of online offers and also in restaurant.

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Sally Beadle . 2024-09-10

MORE AT Google

One of the nicest pizza express I've visited..

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Brian Matthew Peers . 2024-09-06

MORE AT Google

Great tasty food, friendly, helpful and efficient staff. Installed the app while there and got our dough balls for free.

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Brian Simonds . 2024-09-01

MORE AT Google

Ok Uber eats order completely messed my order up they kept cancelling drivers so my food by the time it got to me was cold, my review is to say a massive thankyou amazing customer service from Olivia in st Neots who really stepped up and made the situation as good she could, she was friendly polite and easy to talk to, she is a credit to that team thankyou (Uber eats however can do one)

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Mighty Monks . 2024-09-01

MORE AT Google

Missing food. Tried to tell the delivery driver that knew little to no English. He just smiled and said yes multiple time's. Called the restaurant and was informed, they cant do anything as its a fault with just eat. Submitted an email await outcome

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Ryan . 2024-08-21

MORE AT Just Eat

This is my fave pizza express in the area! Good atmosphere, good food and friendly staff :)

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Abby Peters . 2024-08-18

MORE AT Google

if you must charge 10p for the very flimsy carrier bag - at least make it stronger. Too many groceries stuffed in mine & when I picked it off my doorstep it split & all fell out. I am a disabled lady & find it very difficult to stand too long let alone stooping to collect things off the step. Ime bound & life is very challenging already so please, please be so kind as to do something better. Products - great! One dis

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Maria . 2024-08-11

MORE AT Just Eat

Turned up on the hop and got a table on a Thursday evening. Very busy but not packed which was good to see. Really friendly server and good service too. We had some drinks including a gin and wine (ice in the water would have been nice) along with garlic bread with cheese, bbq chicken pizza and prawn peperonata. Pizza lovely but is it smaller nowdays? Prawn peperonata was really good and lots of it. Had a Biscoff sundae (no biscoff) but still a nice finish £75 for all the above. Very good food. Have the prices gone up a bit too, probably have like everywhere has. Always a good standard and reliable restaurant chain. Enjoy

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Richard M . 2024-08-08

MORE AT TripAdvisor

£30 for a margarita pizza and doughballs delivered? ‘Service fee’ added as well. What exactly constitutes a service fee that’s not incorporated into the £30 for the food?

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mandy Shores . 2024-07-29

MORE AT Google

Burnt ends pizza. Burnt ends sorely lacking. Dips had spilt in bag. Spoke to restaurant who advised nothing could be done. First and last time ordering from Pizza Express. Back to Dominos. Not impressed.

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S . 2024-07-27

MORE AT Just Eat

Always have a good time at pizza express! Tried something new on the menu which was really good! Had a lovely meal. The rewards scheme is great that we now always get free dough balls and other things when we visit.

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Loren . 2024-07-10

MORE AT Google

Good food with good coeliac options. Had an enjoyable time with friends and family.

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Glenn Espie . 2024-06-28

MORE AT Google

I love this place it is just a place for a evening family dinner the pizza is very good but expensive really good restaurant

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Spurs Fan . 2024-06-24

MORE AT Google

really small portion size on the Calzone to what you would get if you are at the restaurant. Not acceptable really for the cost of the pizza

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Amy . 2024-06-21

MORE AT Just Eat

We ordered the food to arrive at 18:45, at 19:20 I called Pizza Express for an update. I was told they were waiting on the driver and that he was five minutes away. I asked if the food had been cooked and was waiting and I was reassured it would be cooked when the driver arrived. Although this would have meant that the delivery would be even later, I at least hoped for a hot meal. The driver arrived less than ten minutes after I called Pizza Express (we are a ten minute drive away from the restaurant). The food was cold and soggy. The label on the bag showed that the pickup was at 18:41., three quarters of an hours before the food actually arrived to us. No idea what the driver was doing in that time and also disappointed that the restaurant lied to us.

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Rebecca . 2024-06-17

MORE AT Just Eat

Really enjoyed going there as the staff is great, pizza is wayyy better than domino's 🤣 and nice lunchtime quite place to be.

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Qaiser Ahmed . 2024-06-11

MORE AT Google

On a Friday in June the place was mercifully calm at lunchtime. I had a decent meal (Salade Niçoise) pleasantly served by Chloe. The starters on the menu are mostly dough balls (ugh) but I swerved them and had arancini. Starter, salad, two large glasses Soave, coffee £43.

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Richard Tauber . 2024-06-07

MORE AT TripAdvisor

Lovely lovely lovely ❤️❤️ 1000000/10

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Graham Family . 2024-06-04

MORE AT Google

Pizza Express in St Neots is a lovely dining experience for all the family, we were served by Aurimas. Me, my husband and kids have a great time there. All the staff are very attentive and welcoming :)

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Munjala Kaur . 2024-05-20

MORE AT Google

Food is not cooked properly. Can't eat it. I know restaurants are busy, but it's too much.

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Oleh . 2024-05-16

MORE AT Just Eat

Great food and service. Tables available and good facilities. A bit pricey overall.

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Steven Rhodes . 2024-05-12

MORE AT Google

Only place in St Neots that cant deliver in time, even when preordered. Has happened last 3 times and will avoid from now on.

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Jack . 2024-05-10

MORE AT Just Eat

Won't order from pizza express again nearly 2 hours late, no way to contact the restaurant over than the phone which they didn't answer when I tried to call, when it did arrive it was stone cold!! Never again .

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Sophie . 2024-05-05

MORE AT Just Eat

The pizza was burn and chicken was only on one side pizza so not very happy and let down by the Quality so much, so I don’t know if I’d go back again

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Matt . 2024-04-19

MORE AT Just Eat

The staff here are great and the food is always served to a high standard. A bustling branch of Pizza Express near the cinema and centre of town. Perfect for a stress-free dinner. Always impressed by the smiles and warm greetings I'm met with here by the friendly team.

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Jonathan Robinson . 2024-04-19

MORE AT Google

Normal pizza express, as expected, good pizzas

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Jason Trindade . 2024-04-17

MORE AT Google

The niçiouse one. Salads was missing potato,olives and egg! This is very poor and not the first time, from Pizza experience. No excuses. I won’t trust you again.

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Allison . 2024-04-12

MORE AT Just Eat

We regularly use our local pizza express, always welcomed warmly, staff are friendly and attentive and the food always hits the mark 🎯 Keep up the good work 😁 Thank you.

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Mennel Welch . 2024-04-07

MORE AT Google

Tasty food and good service. Good value kids menu.

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Jessica Rodgers . 2024-04-07

MORE AT Google

We found this on our way back from Cambridge, what a gem, the food was great as was the service 😀

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john goodman . 2024-04-07

MORE AT Google

Hot & busy, but staff very helpful and food tasty.

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Peter Wood . 2024-03-16

MORE AT Google

Went to St Neots restaurant for daughters 10 th birthday tonight. Was very busy but staff were excellent and attentive. Our waitress was particularly great. Nice food too. Would recommend.

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neil price . 2024-03-16

MORE AT Google

Update: February 2024 Still good food and service, but does feel expensive without going wild on drinks and using the app for loyalty rewards. Is pricing itself into the range of other more 'special' places. Will still come here, but will also consider the alternatives before making the final decision. Tasty food, expensive drinks and pleasant surroundings. The staff here are always friendly and helpful. Yet another good visit, lovely waitress, great food. I sooo enjoy coming here!

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Jnib . 2024-03-06

MORE AT Google

Had a very friendly waitress who was patient with me and my 6 year old son. Food was very good as usual. We weren't left waiting at any point during the evening. The atmosphere was good and overall it was a very good experience which I would repeat.

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Claire . 2024-02-26

MORE AT Google

Delivery was grateful and service was good but the food was cold and not cut through. the pizza was very tasty though and side's were also good. Warmer please.

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michael . 2024-02-17

MORE AT Just Eat

We had a delicious meal and our waitress Chloe was absolutely fantastic, super friendly and smiley. Also the chocolate fondant is back and it was SO good!

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Aimee M . 2024-02-14

MORE AT TripAdvisor

Really disappointed, pizza express ignored all notes on the order. The dessert pizza was smaller than when in the restaurant and it doesn’t come with the gelato either despite asking when it’s the same price at the restaurant for it with. I had high hopes, barely any sauce too. Felt let down.

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Charlie . 2024-02-06

MORE AT Just Eat

Bit. Quiet on a Monday and cold but food was OK, huge meals we could of shared our pasta dish .

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Pennyj Ridler . 2024-02-04

MORE AT Google

Friendly and efficient service, good food well prepared. The only negative is that the restaurant has a lot of hard furnishings resulting in it being very loud and noisy.

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Christine Savage . 2024-01-14

MORE AT Google

The food was all cold and pasta was very dry, paid £15 for a pizza that very small, not worth the money at all

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Toni . 2024-01-09

MORE AT Just Eat

Excellent food and service Thank you 😁

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Mick Stone . 2023-12-27

MORE AT Google

Very mediocre . Much smaller pizza's than I expected The American cheese ! that was just pepperoni. . Will go elsewhere .

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I . 2023-12-24

MORE AT Just Eat

food was cold. it was ready for ages before a driver could pick it up

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Joshua . 2023-12-23

MORE AT Just Eat

Delivered to the wrong address driver was told it was the wrong address and he told them to eat it

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Daniel . 2023-12-22

MORE AT Just Eat

Uber eats didn't deliver my order so I had to go and complain to Pizza Express. They were awesome, made us more food fresh and gave us free drinks. Can't fault them at all. But I'll never touch Uber Eats ever again.

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Helen C . 2023-12-20

MORE AT TripAdvisor

The gluten free pizza was the worst pizza i have ever eaten. It was 2 small pizzas and like a piece of rubber. Uncooked, no taste, random areas had filling it, it was not a pizzas in the slightly.

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Rebecca . 2023-12-16

MORE AT Just Eat

Placed an order on Deliveroo. They cancelled it 25 minutes after I placed my order because they ran out of gluten free bases. Why not cancel it immediately??? The app literally said my order was being prepared. So now I’m annoyed and hungry. I’m hangry. Either take the GF bases off the app so it’s not even an option or how about always having them in stock since it’s one of the only places I can get a GF pizza in town.

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Steph Seabrook . 2023-12-12

MORE AT Google

Absolutely awful. Took 2 hours to come. Arrived with the wrong food and no explanation and no apology. 0 stars.

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Cara . 2023-12-02

MORE AT Just Eat

Had close to no cheese on my pizza, turned up cold and extremely dry (due to the lack of cheese i assume) Makes what I thought was a bargain dinner a total disappointment.

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Shauna . 2023-11-27

MORE AT Just Eat

What an incredible evening! Food was delicious !

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Jessica Autiero . 2023-11-15

MORE AT Google

Quick delivery. Food still piping hot when recieved and delicious. Thankyou

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Amy . 2023-11-15

MORE AT Just Eat

Waste of money. Ordered a pizza and it arrived cold and burnt.

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Alienna . 2023-11-02

MORE AT Just Eat

Lovely atmosphere and welcoming staff. We were served by Aurimas who was very friendly and went out of his way to make sure we had everything we needed. The food was delicious too!

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Megan L . 2023-11-01

MORE AT TripAdvisor

Ordered a burnt end pizza Says hint of Chipotle My mouthwas on fire for 2 hours couldn't eat it They said nobody else complained Not my problem I avoided all the pizza that may be spicy After complaining then ignored Awful experience will never go back Shocking

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Kevin S . 2023-10-29

MORE AT TripAdvisor

Mediocre pizzas. But does what it says on the tin - seems generally to have availability

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Andrew Preece . 2023-10-28

MORE AT Google

I got a 20% discount, but there was very little meat. Mostly bbq sauce in the burnt end pizza and 4 spots of n’duja in the Hawaiian hot. Disappointing

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Deep . 2023-10-27

MORE AT Just Eat

Yummy food, lovely helpful staff, and if you're eating after 6:00 p.m the parking is free just across the road in the big town car park. Price is decent, and if you use the pizza express app you can get really good deals. 👍

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Harriet Applegate Trick . 2023-10-23

MORE AT Google

We rang this restaurant to make sure it catered for disabilities We were assured it did. On arrival we were met by Joe who showed us to an ideal table It was my partners first time out to a busy restaurant after a life changing injury All the staff were lovely but Joe in particular made sure that we had everything we needed to make it a positive experience If you are disabled or not I would highly recommend going here as food and staff are exceptional. Thank you so much for making what could have been a stressful outing into a positive and happy one We will see you again very soon

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Hayley Rogers . 2023-10-21

MORE AT Google

Very friendly staff and good service.

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Patricia Myson . 2023-10-17

MORE AT Google

Very friendly staff. Was out with 2 young people as their carer. Staff were just super would definitely recommend coming here again or even with family and friends. Very clean just a wonderful meal out. Thank you 😊

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Deborah Bryce-Kinzkofer . 2023-10-16

MORE AT Google

Food is absolutely terrible, quality has gone way down! Calamari with thick batter, rubbery, chicken wings tasted like old frozen, meat just falls out of bone, haloumi was a JOKE, tiny pieces, undercooked with batter falling off of it, disgusting food, won't be ordering from them again.

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Rodrigo . 2023-10-14

MORE AT Just Eat

Standard pizza and pasta joint. We asked for a quiet table at the far end. We were seated two tables from a table with two toddlers. Lot of screeching throughout out meal. (My friends had accepted the table before I could intervene.) I had chicken caesar, which was awful. We had to repeatedly ask for oil and vinegar, and pepper, and cutlery for the main course, and for the bill. £160 for four, two / three courses, wine and coffee.

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RichardTauber . 2023-10-10

MORE AT TripAdvisor

Didn't expect to wait an hour and a half for Pizza

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Maja . 2023-10-02

MORE AT Just Eat

Food is absolutely terrible, pasta is hard and seems as if is out of date and there is an overwhelming smell of onion through whole thing which is rather offputting and everything is Cold. Would like a full refund please

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Peter . 2023-09-30

MORE AT Just Eat

Fantastic meal at Pizza Express, had pizzas and the Dessert pizza which were all delicious. Our waitress Annie was brilliant, attentive and really helpful - thank you!

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Gemma Hughes . 2023-09-28

MORE AT Google

After being to many pizza expresses as they offer a get vegan menu this is by far the best. The staff are fantastic, the food is great and it's so clean here.

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Victoria Ash . 2023-09-26

MORE AT Google

Food ok but pizza is nothing special for a company with pizza in the name. Pasta arrived incorrect and 15 minutes before the rest of the food came at the table. Service was good.

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James Belcher . 2023-09-07

MORE AT Google

Modern premises, decent waiting staff who know their job, food fine. Marble tables!! But at lunchtime it was extremely noisy, mostly, but not all, kids. I realise (a) that kids want to make a lot of noise, and (b) it's not the restaurant's fault. However I will choose somewhere to eat that is calm, and it isn't here. Pity really. Two people, two courses, bottle of wine, two coffees £80.60. The salade niçoise is excellent.

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RichardTauber . 2023-09-01

MORE AT TripAdvisor

£15 a pizza and 2 pieces meat in my pie. What’s going on Pizza Express? Shameful

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Deep . 2023-08-24

MORE AT Just Eat

Love this place good staff great food and a lovely place for st neots

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Chris Ashford . 2023-08-20

MORE AT Google

Well tasteful food, quite to hot 🥵, in my opinion no rationally prepared in regards to pepper 🫑 in pizza twice more than meat. Desert are fantastic delicious, also Amalfi Peachello digestive.

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Us Ni . 2023-08-20

MORE AT Google

Lovely pizza express, really spaced out, amazing food and service recommended

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Sian Hopkins-Smith . 2023-08-13

MORE AT Google

Great service in good surroundings. Very enjoyable experience.

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Richard Thomason . 2023-08-09

MORE AT Google

I'd have hoped that an establishment with the word "pizza" in it, could make a pizza. In this case, clearly not. My first, and last time ordering a pizza from here. I got fed up with the amount of grease on Domino's, so I thought it try here. Huge mistake. Undercooked base, burnt topping, and hardly the "double pepperoni" that's advertised. In fact, probably the worst pizza I've had in town. Awful.

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GHK999 . 2023-08-04

MORE AT TripAdvisor

Super food in super time! Thank you

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Harriet . 2023-08-03

MORE AT Just Eat

Food was great, service was quick and friendly

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Craig . 2023-07-28

MORE AT Google

Very good Food, staff were also very helpful and friendly

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Jake . 2023-07-22

MORE AT Google

Absolutely Rubbish. Waited 2 hours No Food

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Dena . 2023-07-21

MORE AT Just Eat

This was our best Pizza Express meal yet: restaurant was really clean, service was friendly and attentive, food was fresh. Toilets (also on ground floor) were spotless too.

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sausagelover99 . 2023-07-17

MORE AT TripAdvisor

Very good experience. Good food, efficient service. Not a lot more you could ask for.

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Toby Nichols . 2023-07-05

MORE AT Google

Delicious food,lovely team members

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Victorela Munteanu . 2023-07-01

MORE AT Google

Took almost 2 hours to arrive for a salad…

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Ben . 2023-06-21

MORE AT Just Eat

The nicest meal to have on a saturday evening

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Georgina . 2023-05-27

MORE AT Just Eat

My special son shouted out multiple that he loves cp (cheese pizza his favourite) and was told to leave by staff because it was innapropriate??? I do not understand

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Muhammed Prabhat . 2023-05-27

MORE AT Google

Food is great but I did put a note on asking for not herbs on my pizza not an allergy requirement but I hate herbs. Pizza came full of herbs so a bit disappointing

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Sally . 2023-05-27

MORE AT Just Eat

Great food, friendly staff inside. Always quick service and make you feel welcome. Not our first and won’t be our last visit

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James Allen . 2023-05-25

MORE AT Google

Great food, great service and great location. The team here are always great, and are happy to serve you an Afogato despite not being on the menu 👍

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David Cooper . 2023-05-25

MORE AT Google

Better than people give it credit for. Decent pizza and good service

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Paul Batty . 2023-05-23

MORE AT Google

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