Ask Italian in Thurrock

Zim was amazing and provided us with a great service at the lakeside restaurant. If you ever come to eat and have him as your waiter you will not be disappointed. Really accommodating and chatty and all round genuinely nice gentleman. Thank you for looking after Nan and I on our Christmas lunch together. :)

fantastic service from Zim and a lovely meal overall a pleasant experience!

Food lovely, our waiter Zim was very friendly and gave great service.

Zim service was amazing! I find it hard eating out being gluten free but Zim was so helpful and for once I didn’t feel like a burden! Food was delicious

amazing food, and even better service!! Zim was amazing waiter, very helpful,friendly, and attentive! thank you Zim!!!

Lovely restaurant especially Zim fantastic service excellent food, highly recommend!

Great food, great service and great atmosphere at our favourite Ask Italian @ Lakeside. It's looking very festive at the moment with fabulous decorations. Our waiter Zim was exceptional!

Great food, great service, and an added bonus we were able to use an AA members discount code with Tesco's vouchers, and it coat nothing

Green Beans came out frozen and my wife’s meal was like a bad microwave meal. Not even apology when I sent the frozen food back. Won’t ever return

pathetic and disappointing service! the sauce had broken in the bag so all the food fell through the bottom of the back and broke apart on the floor and is completely inedible. even if it hadn't fallen all over my floor it took over an hour and and 45 minutes to get to us so the food was stone cold. I want every penny back that I wasted on this

Zim was fantastic on our visit, genuinely one of the best service experiences I've ever had, he was hilarious. My other half has booked a party here, because of the service, never been here before. Food was great but hats off to the staff!

Great ASK, first time here and loved the service. We were extremely well looked after by Zim, Rob & the whole team. Thank you!

Zim was amazing! We asked if we could get our food quickly and he was fully up to the task! Would be very happy to be served by him again! What a star!!

Brilliant service extremely accommodating considering we didn’t have much time before the cinema Zim was incredible and fast tracked our food it was so beautifully presented we had the best meal out yet !

It was very quiet when I went ... on a week day... but the food and service both outstanding

Love the food and service was good.

Zim the manager here has been exceptional. We had a nut allergy in our party and I can honestly say this has never been taken so seriously in any restaurant we have ever eaten in. The food was beautiful but the service was incredible. Thank you zim

Best service ever. Really quick! Zim is something else, top man Grande🙏🏼🙏🏼🙏🏼

We visited Ask Italian, Boardwalk Lakeside, and were greeted by Zim. Zim took us straight to our table and not too long afterwards, our food arrived; hot, fresh and exactly as we wanted! Zim looked after us throughout and advised of his recent promotion at Ask. Thank you so much for such a great experience Zim... Keep shining for a bright and successful future! 😊

Zim the manager was so lovely and made sure everything was great! The food was lovely and the staff were amazing!

Very much enjoyed our evening at Ask Italian in Lakeside. The food was delicious and the customer service was impeccable but if you’re a regular to this restaurant you would know this is the absolute norm for this place. Outstanding work guys.

Manager of Lakeside Ask Italian is really accommodating and amazing!

Food too spicy...which was not expected at Ask , we've never found this at any other branch...and we've been to a few!

Inhospitable staff. Tried to have a family lunch today at one of the tables outside. As we sat down to a table (waiting to be cleaned first), a member of the staff came after a long time to ask us if we are still up to order food as the waiting time was more than 45 mins. There were still a lot of free tables so one can only assume they either (a) didn't want to have clients on a Saturday afternoon (they didn't even bother to clean the table after all) or (b) pizza/pasta dishes are just too complicated dishes to serve. Can't comment on the food as we decided to leave. It's a pity how business can be ruined by rude service

It is great you do vegan and gluten free

Really enjoyed the meal. The food and service was excellent.

Both food and atmosphere are OK, there are only 6 tables, but services seem to bit confusing between a waiter and a waitress, you can just some how pickup the unfriendly and uncooperative feel between them two, that effects us. Between our meal, I asked for a jar of water, and the waiter told me I have to order from the waitress, and I thought I will just leave it, but somehow the water came around 5 mins later.....strange, and never been offer the complementary lemonade!!!!! See in picture, our glass are clean!

Very nice friendly staff. All the food was well presented. Recommend the mushroom risotto and the calzone. The recipe for the prawn stater has changed and no longer has a tomato sauce. it was very dry. Please bring back the old recipe! Overall, a good place to eat.

We were not happy with the manager.

First order from here and we were so happy with the quality of the food. An excellent meal. Would definitely recommend x

Second time when it’s happening to see half of the tables empty, but rude staff is saying “sorry we don’t have any free tables for you” just because they don’t want to work and prefer to keep the restaurant empty. Although the food is delicious, I wouldn’t recommend this location because of the rude staff.

We waited nearly 10 minutes before our drinks order was taken and then another 5 until our food order was taken. There were no lemonade shots given, even though the glasses were on the table (and when we left we saw other customers served them on being seated). We were told the lobster ravioli wasn't available after we ordered it. The pollo de la casa wasn't well seasoned and it was hard to get the attention of staff even though the restaurant was less than half full. Normally, we enjoy the food and service in the branch but today it was lacking the usual friendly touch - the lady who took our food order and the gentleman who brought the food were great, but the welcome was lacking and we had to find someone to request our bill and skipped desert.

Came to eat here with my family on Tuesday, it was our waitress Isabel that made the experience unforgettable! Was very accommodating to us, was polite, kind and very knowledgeable and helpful. Definitely needs to be rewarded for her outstanding service and dedication to the job!

Very lovely atmosphere, great drinks from bar man Tyler and excellent service from Zim

With a child that has a serious nut allergy, it is always hard to find new restaurants that are pleasing to the eye as well as their menu and their nut allergy processes. I’m pleased to say this was an absolute winner with my nine-year-old who is always very cautious of going into restaurants, he is an aware of. The care and attention taken to each plate of food was amazing. The service couldn’t have been any better, happy, cheery staff nothing and was ever too much for them. Thank you.

I recently went for lunch here and was surprised by the lack of attention given to to us by the waiter. After the waiter gave us our drinks order he left and didn’t return to take my food order. When a waitress came and gave my child his pizza order we place asked her to take our order while she did but the food didn’t arrive for over 30minutes. We saw another table arrive eat and leave before our order arrived at which point I had to ask the waiter when our food would be arriving. He said he’d check with the chef and within 15minutes ours order had arrived. The food was great but the service was very disappointing and makes me less likely to visit again for a quick lunch. If I had known the time it would take to get my order i would have eaten somewhere else. I recommend the food but be ready for a long wait and disappointing service.

My friend and I came here for my birthday. It was a beautiful day so we sat outside. We’ve been here 3 times before as we know the service and food is good Again we had a lovely time, we weren’t rushed, just took our time. The food was good as was the service, never disappointed.

Review: Exceptional Dining Experience at ASK Italia Lakeside We recently visited ASK Italia in Lakeside for a family dinner and had a wonderful experience. As a family of three, including a four-year-old, we were delighted by the excellent service and warm hospitality provided by Robert, the manager of the branch. From the moment we arrived, Robert ensured that our dining experience was perfect. He helped us select the right dishes, catering to both our tastes and dietary preferences. His recommendations were spot on, and we appreciated his attentiveness. The food was outstanding, each dish bursting with flavor and beautifully presented. What truly set this visit apart was Robert's friendly and engaging demeanor. He took the time to chat with us at the table, making us feel valued and welcomed. His prompt service and genuine interest in our satisfaction made the evening special. We were thoroughly impressed by the level of service and the quality of food at ASK Italia. Robert and his team deserve recognition for the great work they are doing. We are already looking forward to our next visit! Thank you, ASK Italia Lakeside, for a memorable dining experience.

I really enjoyed my visit at Ask Italian today. I had just come back from Italy and was still in the mood to eat some pasta. My food was very nice and the waiter Robertas offered a good recommendation which I thoroughly enjoyed. I’ll be back definitely!

Very dog unfriendly which is very unpleasant

Thank you so much to Ana for making us feel so welcome, very polite and attentive. 5 stars all the way. We will definitely come back again and will be recommending you to our friends. Thanks.

A friend and I visited Ask Italian at Lakeside yesterday. The visit was fine, until my friend ordered a pizza with prawns that tasted spoiled. She had only had one slice of the pizza and immediately raised it with the waiter. As my friend raised this with the waiter, the waiter looked at my friend disbelievingly, but took the plate back to the chef. He returned shortly to say that the chef said the prawns were fresh and would therefore not be taking the food off the bill and would not offer my friend an alternative dish. My friend asked if the waiter had tasted the food, he said no but he trusts the chef?! This kind of response expresses that AskItalian does not value their customer base. My friend had stomach pains the rest of the meal, and we did not order anything else as a result, and on principle! As a courtesy, for the fact that food quality had been questioned, Ask Italian staff should simply offer their customers an alternative or remove the food from the bill. No further questions asked. What does Ask Italian gain from this, if it means you lose future custom? We came to Ask Italian due to online recommendations but will not be back! The service was terrible, no wonder the restaurant was half empty! Highly disappointing.

Our waiter was absolutely fantastic! He was on by himself, but made sure every table was given the exact same top notch service!

Another great night at Ask Italian at lakeside good food nice staff

A nice freshly cooked lunch with excellent service from Rob and Nico. Loved the Pollo Milanese and hot fresh chips. Tasty and filling. Well done chefs Dani and Carina, keep up the good work!

Lasagne didn’t have enough beef, it was just pasta sheets and cheese and it wasn’t filling at all.

Staff and food excellent! A party of 16 all served their meals within minutes of each other, with no one waiting. Well done Anna,Rob, Alex, Nico, Rafal, Daniel, Khalil and Sanaur for a great night!

A group of us visited here, on a weekday (early evening). The restaurant is decorated lovely, feels nice and open. Tables are spread out well, so you don't feel like you are sitting on top of each other. The restaurant was clean. All of our meals were served pretty much at the same time. So nobody was waiting for a meal to turn up while everybody had theirs. All of the food was served hot and presented nicely. The garlic bread is delicious. The sizing is enough for one or two people to eat. The carbonara was lovely too, there was a good amount of pancetta (they did not skimp). The baked chocolate gnocchi is also delicious! If you are a chocolate lover, I recommend this dessert. We all enjoyed our meals here. I have visited this ASK Italian multiple times and will continue to visit here.

Me and my boyfriend went to the restaurant in Lakeside and left extremely disappointed! We have come here many time's as it was our favourite restaurant. When we arrived the restaurant was near enough empty which suited us, the waitress showed us to our table and everything seemed normal. We then got given the menu's and it wasn't until my boyfriend remembered seeing your Easter special menu so we had to request these menu's. As we was deciding what to order we saw the still raspberry lemonade in a hyge glass container had bits in it and was separated (obviously been sitting there a long time!). Our waiter came over and we placed our order to then being told that they didn't have half of the menu's ingredients...we had to decide again....final after placing our order the starters came out in no time at all, then our mains took about 40 minutes! by this point I looked around the restaurant and noticed there was only 5 tables (including ours) and one of the chefs was sitting in the restaurant with someone who just walked in and got her food (way before us!) they obviously knew eachother and he was going to and from the restaurant to the kitchen (health and hygiene right there! someone needs to refresh on their course!)...when our food finally arrived the waiter automatically put parmesan cheese on my food the time I told him to stop there was already a fair amount on my food, so I ignored it. I then go to eat my lasagne around the edges and noticed my food was lukewarm. I then gathered food from the middle and it was stone cold!. There was no meal checks and I had to get up and find the waitress to inform her. She was apologetic and offered me another meal I explained that we waited long enough and had a movie to go see and for it to be taken off our bill. I am truly gutted cause like I said it was mine and my bf's favourite restaurant and we was out for the day and drove 40 mins to visit this restaurant, all the staff spent most of their time chatting and catering for individuals who came in and obviously personally knew the staff! it was absolutely appalling and now I am avoiding this place and will be informing others. Also the drink portion was shocking I paid over £5.00 for a rum and coke and it was in a very small glass was loads of ice, I took the ice out and it was half a inch of drink! disgusting. I have worked in hospitality for years and there is no excuse for this! the restaurant was dead, half of the menu wasn't available and no meal checks, staff seemed more bothered about having a chitchat!

We have been coming here for a few years now but unfortunately today was extremely disappointing. The spaghetti bolognese was such a let down. Asked if the recipe had changed and was told no, but I eat this oftern and it was unpleasant. The folded garlic bread was fine but slightly over cooked. The waitress offered no apology even when we said it didn't taste nice, just took the bowls and walked off. Shame as we won't be retuning now.

We love coming here - it’s a place of happiness and joy with the nicest people in the world. Xx

We often visit branches of Ask Italian, and today we had a lovely experience that was worthy of a review! The manager Alex and her team were extremely friendly and welcoming. The food was prepared efficiently and was very tasty. The chefs were able to accommodate our requests for additions and changes to our food with no problems. We would definitely recommend this branch of Ask Italian. Thank you Alex and your lovely team of staff.

Excellent food and excellent service

Thanks for the lovely experience and for the great service.. definitely one of the best

This was our first visit to this branch of ASK and we were impressed with the decor, music and general ambience as some we have been to are way too loud! Service was very attentive, it was a quiet lunch time and food was fresh and served quickly! Arancini were ok not the best we’ve had a little soft but they were still nice enough, lasagne bites a little unusual and not instantly recognisable as lasagne, but ok. Calzone was really good, lovely dough and plenty of filling! Would definitely visit again!

Pleasent atmosphere and lovely service. Awful and small portions food. We kinda likes the starters which was salad and frozen calamari tbh, so nothing hard to cook there. Pizza was as thin as a newspaper and burnt, it seems big but it isn't really. My carbonara was the worst I ever had and it's my to go dish in every Italian restaurant. The pasta was as soft as it was made for someone without teeth. I requested another one and the waitress kindly offered me another me one. Second pasta was the same overcooked, underseasoned(cook must have never heard of salt), pancetta was raw that I could literally chew on it for hours. Paid 70 pounds just for 1 nice cocktail and some starters. My husband forced himself with the pizza as he was very hungry, I had less than half of the already small portion pasta. Avoid wasting your money.

Eating in is okay and the food and pizza is good if it is quiet in the restaurant . However don’t make the mistake of ordering Deliveroo from here . The pasta was clearly day old , thrown in the microwave and dry as a bone and the chips were stone cold. The food also took an hour and a half to arrive !

Delivery time kept changing and getting longer and longer. When food arrived, the lasagna and garlic bread were cold. The garlic bread was meant to be cheesy but didn’t appear to have any inside it. The cheesecake was melted and basically a mess. None of it was worth £36. Very disappointing

Can’t give less than one star as got a completely different order. I mean it was nice, but if you can’t give the right order to the right driver, then you’re a bunch of idiots.

Alex was a very nice pleasant lady thank you

Extremely terrible managers at the Lakeside branch. Had a terrible experience with managers of the Lakeside branch on Sat 25th Nov at about 4.40pm. I went in with my family of four and the restaurant was almost empty with only 6 people max. One of the manager's, Nicola asked us if we made a booking online otherwise we could not be sitted with a rude tone. We responded it was almost empty, then she hit us with the truth saying there is only one chef that afternoon and too much for the chef. We went online and realised the restaurant does not require a mandatory booking. The other female manager came and noted the same thing. She also refused to give me her name when I politely asked to report my experience to customer service. She declined and said she is not obliged to provide her name. It is totally out of other and strongly feel there were being lazy, u bothered and lacked customer focus. These managers will run the business to the ground as they only care about their wages and not the customers or the business. No wonder it was the only restaurant with 6 customers and almost empty at the time of the day when others were extremely busy.. Ask italia should investigate this to avoid more negative customer experience.

Had a terrible experience with managers of the Lakeside branch on Sat 25th Nov at about 4.40pm. I went in with my family of four and the restaurant was almost empty with only 6 people max. One of the manager's, Nicola asked us if we made a booking online otherwise we could not be sitted with a rude tone. We responded it was almost empty, then she hit us with the truth saying there is only one chef that afternoon and too much for the chef. We went online and realised the restaurant does not require a mandatory booking. The other female manager came and noted the same thing. She also refused to give me her name whe. inpolitely asked to report my experience. It is titally out of other and strongly feel there were being lazy and lacked customer focus. These managers will run the business to the ground as they only care about their wages and not the customers or the business. No wonder it was the restaurant with 6 custimers and almost empty at the time. Ask italia should investigate this to avoid more negative customer experience.

I’ve never walked out a restaurant before and I’ve been to many! The food was awful, no pasta of choice even the ones stated on the menu. When the food arrived all with same pasta it was cold and hardly any sauce, sent it back and it was microwaved so any sauce that was on there disappeared! We apologised to the very lovely staff, they couldn’t do enough and left!!! Now sitting in another relieved we left !

The pizza dough terrible, the pizza itself in the attached. Form your own opinions.

After visiting Ask italian yesterday with my family we thought we would not get a table as the resturant was so busy and full, however, the manager managed to find us a table which was amazing as we had our children with us and needed a large table for four, she was so helpful and understanding and given the circumstances of how busy they were on the day she made every effort to take care of us and kept checking on us to make sure we hade everything we wanted ! Amazing staff and especially the manager thankyou so much we all enjoyed our meal and left satisfied, even our youngest cleared his plate !!! Well done Anna we will surely be back x

Very disappointed in service. Wanted to have a nice dinner but we had to leave as we were told that all chef’s are on brake and so we gonna have to wait for food for 2 hours. And it’s Friday evening. Manager was very rude , we felt very uncomfortable.

Just because you used a gift card with the meal doesn't make you less of a standard customer, the servers here need some retraining

Delicious freshly cooked food. Excellent customer service.

Friendly service good food what more do you want

Missing the spicy tomato dip with the calzone, furious. Got the garlic sauce with the chips though. Not the cheapest pizza and missing a sauce and had to cut it myself.

The Food was ok, it wasn’t good though that would be pushing it. The service on the other hand was terrible. I would never go back again because of this alone. I am spoiled and I am use to excellent service in great restaurants but these people couldn’t even get the basics right.

Lovely accommodative staff unlike another pizzeria further down who wasn't interested much in joining our party 6 onto 1 table in the outdoor seating area. The sharing garlic bread with cheese was tasty, as well as the calamaris. We weren't a fan of the King prawn and gnocchi dish. Ceaser salad was good, the king prawn spaghetti dish was a bit dry.

A bit disappointed this time. I'm usually a huge fan of Ask Italian but on this order, the lids to my items weren't on properly (I assume) as by the time it was delivered, I'd got a lot of spilt food. My pasta (for the best way of describing it) was almost like the pan had boiled dry and the pasta had stuck/burnt to it as I had dark brown patches on it. It was also very chewy, not al dente by any means. The cheese was in a separate pot all clumped together and a bit questionable looking and the pancetta in the pasta was more gristle than meat. I don't know what happened to the asparagus, I literally had 2 small chopped pieces in the dish. Lecca Lecca undercooked and dough balls were soggy. Not very happy as most of what I ordered was not pleasant to eat so thrown away. £50+ in the bin

Food is too costly but the quantity is small. We tried pizza, prawns spaghetti and some starters but no one was satisfied with the food but the atmosphere is nice and you will enjoy the ambiance. I am Indian so we like spicy food, that might be the reason, but I will not recommend this restaurant especially to Indians or Asians.

Our first visit ever to this place. Pleasantly surprised with good quality food and friendly service. Looks like it is Italian family running this establishment. Maybe parpadalle beef dish could have bit more meat as my wife enjoyed it very much. My sea bass was really 👌. Next time we are going there for pizza.

Food was average, zero customer service. Staff was more interested in talking between themselves. Had to keep waving at them to get their attention. Overall very average

Would definitely order from them again!

A good choice if you don't really care where you go for dinner

Very good 👍 thank you Joana and Alex for a lovely evening 💯

The pizza and pasta which we ordered were both terrible. No fresh ingredients! Mocktails tasted of just sparkling water.

We didnt Even set up at the table and the blonde lady straight away shouting to us . Very bad . We felt embarrassed and had to left . Very bad service.

Poor service even though restaurant was at less than half capacity.

Though there are quite a few empty tables. We get told they fully booked and we need to make reservations. Won't be going there again. We went to zizzi Italian restaurant also in the mall and they were superb.

Came here during the weekend. We were intending to go next door to Wagamama, however seeing that the queue to the restaurant was long, we came here instead (given also as there were quite a few tables free). Upon stepping inside, we quickly knew why this place was a lot less busier; we were told that only 2 chefs were working that day (down from 5), so should we still decide to eat here anyway (which we did), we were advised to only order pizza as cooking times would be quicker. So three of us each ordered a 'Pollo e Pancetta' pizza, which was served pretty quickly. It was slightly burnt at the edges, but otherwise it tasted alright, nothing spectacular. That said, I ordered the signature Craft Still Lemonade to drink, which tasted surprisingly good, so would definitely give that a recommend. Overall, food was okay, and given the shortage of staff when we visited, I'm giving this 4 stars for effort.

The food and service was amazing. Everything come out in a timely manner being very fresh and delicious. Our waitress Alex was fantastic providing a welcoming and friendly service. FANTASTIC

Worst service I received in a long time. Butterfly chicken was from frozen, even heard another customer commenting the same. Waited an extremely long time between courses. Also requested water before any food was sent out but that didn't happen. When trying to get anyone's attention feels like you're bothering them. Had to start cleaning up the plates and stack them to show we were finished. Also when we all got home there was a queue for the toilets. The food was definitely not fresh, tasted frozen and reheated. It's out me off Italian full stop.

Worst Risotto con pollo e funghi I've ever had. Just ordered via Uber and I'm totally disappointed as the taste is not even close to a risotto.

Good food and great service. Would recommend.

They left me waiting a lot, quality price does not like it does not match

pizza, lasagna, two beers and a starter for £65 in my opinion... very expensive for a franchise because the restaurant has no level for those prices and the service is quite bad

I went to the restaurant in lakeside and it was great. I loved the welcoming nature of the staff and the food was tasty too . Recommend

I don't normally bother leaving a review but I had to this time - I want to understand what the actual situation and problem is with payments ? My bill came to £109 of which I wanted to pay with cash from my birthday and I asked the waitress if this was ok , she said we usually prefer card but will ask if we can take cash The manager came and said since covid we don't take cash but can still leave a tip by cash I didn't ask for change, I was willing to leave a £10 tip as well but how come you do not accept cash for the bill but you will for the tip? What an absolute double standards joke

Only been once and it was quite a poor experience from a service perspective. Bearing in mind, one can create most dishes at home these days or there are other options to eating out, we might expect good service when we choose to eat at a specific place. This was not the case here. First the table we were given was right by the door which caused cold drafts when the door opened and closed (a real problem). Staff were friendly enough but was constantly harassed to choose something from the menu (after 5 minutes), and then a few minutes after that. They brought the mains out before the starters had been cleared away as well which leads me to believe they are trying to literally shove clients in and out as quickly as possible to earn from the table. Nightmare! I felt like asking the waiter if he'd like us to leave because we're not eating quickly enough. Wasn't good value either and the food was mediocre. Will not be eating here again anytime soon. Much better options out there who actually want your business.

FIRST AND LAST TIME VISITING, FAMILIES WITH KIDS NOT TREATED WELL. We wanted to spend a nice Friday evening with friends, but dreams are for free. We went there with our kids (one 18 months, the other one 2 years old, bith girls) willing to have some nice time and delicious food. The biggest mistake parents can do is to visit this place with their little ones. Since the begging, we were NOT welcomed. We were only offered a table near the main door, eventhought we kindly asked to have another one ( it was windy near the door). We were rejected because of the kids. They will do a mess, the manager said to her staff and then we were explained that the tables were reserved.  We sitted there, kids were very well behaving, sitting on their high chairs and eating most of the time. Food came fairly quick and it was OK, but the staff and especially the Manager ( a lady) were missing customer service skills. We were told to look after our kids so many times, that we felt pushed to leave. The kids were only playing around the table at all times. We asked the bill, so we can leave, as we didn't enjoy it there anymore. The reaction of the manager was 'Perfect' . How can this place be successful with a lacking skills manager and staff. Awful service.

FIRST AND LAST TIME VISITING, FAMILIES WITH KIDS NOT TREATED WELL. We wanted to spend a nice Friday evening with friends, but dreams are for free. We went there with our kids (one 18 months, the other one 2 years old, bith girls) willing to have some nice time and delicious food. The biggest mistake parents can do is to visit this place with their little ones. Since the begging, we were NOT welcomed. We were only offered a table near the main door, eventhought we kindly asked to have another one ( it was windy near the door). We were rejected because of the kids. They will do a mess, the manager said to her staff and then we were explained that the tables were reserved.  We sitted there, kids were very well behaving, sitting on their high chairs and eating most of the time. Food came fairly quick and it was OK, but the staff and especially the Manager ( a lady) were missing customer service skills. We were told to look after our kids so many times, that we felt pushed to leave. The kids were only playing around the table at all times. We asked the bill, so we can leave, as we didn't enjoy it there anymore. The reaction of the manager was 'Perfect' . How can this place be successful with a lacking skills manager and staff. Awful service.

Food was so bland, ordered garlic cheese chips it’s frozen not even fresh. The cheese fondue is good but the bread that goes with it is proper weird it’s like a biscuit hard and breaks. Had courgette fries it was bland. Got a pizza, it was okay not all that. The chicken pasta was okay but the chicken pizza I got the chicken was proper dried up did not taste good. Still hungry after this place it’s defo not worth the money won’t be returning

Excellent we loved it here and so did our 4 teenagers...great food great staff! Authentic italian

Nice place good ambience. Price is reasonable. Enjoyed the food. Food is tasty.

Food was very nice, didn't have to wait long for service which is always nice. Got asked about our dietary needs and allergens before we sat down which was really nice. The place itself also looks nice, a very relaxing vibe.

Decent Italian food with friendly staff