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The best restaurants serving Italian food in East of England
591 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
793 Opinions in 3 websites
We popped in to Prezzo as it was en route and convenient but without high hopes of the chain. What we got was a really pleasant surprise, my pizza and my wife calzone were served piping hot, full of flavour and just very good. Service was excellent with a smiling Isabel, all very good. With the chef and staff they have right now I can only recommend the experience only marked it down as they were very quiet (3pm) so bit of a lack of atmosphere.
258 Opinions in 2 websites
What abismal service. I cannot believe I am writing these words. Yet to have food arrive which was ordered at approx 7pm, I am certain it will not arrive for obvious reasons (now 10:30, operating hours end at 10pm). Was informed multiple times it was '3 orders in' 'the next order' or 'with the driver' but that refunds don't normally go through because 'the company we use don't like sending them'. At no point was it suggested that maybe we could arrange our own collection, or that a refund would be issued and could we agree to cancel the almost ÂŁ100 order. Line was 'busy' for the last half hour before closing time and other sites gave very differing information when asked for more direct contact information regarding a higher office, beyond the seemingly inappropriate social media email given on the webpage. Would absolutely recommend you avoid with every ounce of energy you can muster. I am open to editing this review IF I can believe the business is no longer operating fraudulently. If operations are failing, let customers know, lies are the most unacceptable form of interaction from a business. Posting on as many platforms as possible as people deserve the right to know how this is operating!!
2271 Opinions in 2 websites
The food is decent, though nothing remarkableâjust what you'd expect from an Italian chain. However, the service was disappointing. It felt like the staff couldn't care less about the customers, unless perhaps you were one of their 'favorites.' When they got my order wrong, there wasnât even a hint of an apology. This will be my last visit to Bella Italia.
1133 Opinions in 5 websites
Four of us had a very enjoyable lunch. There are a lot of the larger chains in Chelmsford city centre - those found in most towns - and we were trying to find something a bit different. Woodlands had a more imaginative menu, with some interesting options for vegetarians and vegans. We tried the homemade vegan lasagna and the pizza which were both good. They arrived promptly and service was friendly. The restaurant is in a very pleasant spot on the river Chelmer, close to the friendship bridge. There are lots of seats outside under large sunshades. An opportunity to try and hang on to summer.
825 Opinions in 2 websites
Saw that Bills was closing, which is a terrible shame as a favourite brunch spot of mine and my partners for the great gluten free options, so on Saturday 29th July we popped in for brunch. In the past we would always be warmly welcomed at the front. On this occasion we waited at the front for a few minuets with no sign of any staff. A few minutes later a young waitress walks down the steps, looks at us and then starts clearing a table, but putting items on a tray. She then looks at us again, then walks over to another table to ask how their food is, then returns to clearing the table. She looks at us again and finally decides to walk over after ignoring us for close to 5 minuets, itâs now been nearly ten minuets since we walked in! She walks over âtable for two?â - I reply âYes pleaseâ and I continue to say âone gluten allergyâ but she interrupted me and said âjust a secondâ before picking up two menus and walking off without us. My partner and I looked at each other and both said ânopeâ and we walked out. Service at Bills in the past was always superb. Always asked for allergies at the door and seated quickly. Which given service charge is included youâd expect. On this occasion is was severely lacking, I assume in part due to staff being aware the store is closing and there no longer being a reason to care about standards. We walked to Edmundos instead, we were greeted within seconds of walking in and as soon as we said a table for two the following question was âany allergies?â For me as someone with Coeliac this immediately settles me. The food was also great. Shame to lose bills, but thankfully Edmundos is there and doing a great job.