GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4,05

Based on 2.211 opinions finded in 4 websites

4.0Ambience4.0Cuisine3.5Price4.0Service
site_photo4

comment_iconOpinions

Picked Bella Italia out of the few restaurants open on a Sunday in Norwich and we were very pleased. Service was good and the pasta very tasty, especially my duck dish.

site_logo

David Goodwin . 2024-07-23

MORE AT Google

Love this place, the food always tastes amazing and the service always delivers.

site_logo

Paulo Osorio . 2024-07-20

MORE AT Google

Solo diner, was sat next to a family with young children even though restaurant was half full. As the family finished their meals they were all talking loudly and a child screeching. Another solo diner who had been sat behind them asked to be moved. My food had arrived and ended up rushing it just to get finished. Trying to eat when a child is loudly saying poo is not ideal. I also had to hear the mum making negative comments about the lady who asked to be moved. As soon as I'd finished I got up to pay. The waitress was giving me an odd look as I was clearly wanting to leave. I still left a tip and just commented that the food was lovely but the family you sat me beside were quite loud. Instead of accepting that was my experience, she got in a huff and with the emphasis on actually said 'well actually I thought they were really good' I replied well you weren't sitting next to them! I was annoyed before that, I was angry after due to her attitude to me. Wish I hadn't wasted £20 for that and won't be back. If you go, bear in mind between 4-6pm kids eat for £1. If you have kids then go for it. I travel a lot, sometimes on my own and that's the worst experience I've ever had.

site_logo

Lynda Scott . 2024-07-19

MORE AT Google

We were two oap couples from Hull visiting Norwich on holiday. Stopped for a meal and had a great waitress in Ilona who joined in with our silliness and made the evening most enjoyable. My sister and husband are vegan and loved the spaghetti vegan meatballs 😋. Thanks to ILONA and the staff for a lovely experience. Alan

site_logo

Alan Slater . 2024-07-14

MORE AT Google

Came here for lunch whilst in the city shopping. We hadn’t booked, but despite being busy they were able to squeeze up in. Fantastic service, great atmosphere, despite being busy it didn’t feel too loud. Amazing variety on the menu, my friend with me is vegan and there was plenty of choice for her. Will definitely visit again

site_logo

Edith . 2024-07-13

MORE AT Google

Food very good. Our waitress Ilona was brilliant, making us very welcome. Nothing was too much trouble. Looking forward to our next visit

site_logo

Susan Parsons . 2024-07-07

MORE AT Google

I had a wonderful evening meal with my husband and daughter. Food, service and restaurant were brilliant. Ilona, our server was so friendly.

site_logo

Lynsy Boddy . 2024-07-05

MORE AT Google

lovely service and lovely food! ILONA was a lovely server and was always making sure we were looked after and that everything was up to standard!! Will be back again

site_logo

Casper Cann . 2024-07-04

MORE AT Google

Laura was lovely, friendly and professional.

site_logo

Tom Roos . 2024-07-03

MORE AT Google

Great food and service. Sharon was great polite bubbly.

site_logo

My “MYOB” Bella . 2024-07-02

MORE AT Google

The food I had was not very hot the mushrooms were cold and pizza was cold not like the one I had at Riverside that was lovely and hot.

site_logo

Peter Lorenz . 2024-07-02

MORE AT Google

As usual, a nice meal and very good service

site_logo

June Harding . 2024-06-29

MORE AT Google

Waiting staff very pleasant, food was tasty and hot, nice atmosphere in the restaurant.

site_logo

Gerald Bradley . 2024-06-27

MORE AT Google

Ilona & Vicky were extremely welcoming and gave brilliant customer service. They were brilliant with my young daughter who had multiple life threatening allergies and friendly despite her 101 questions!

site_logo

Georgia Solomon . 2024-06-27

MORE AT Google

Great service from Ilona, very friendly and helpful staff.

site_logo

Jamie Solomon . 2024-06-27

MORE AT Google

We were here on a Tuesday night and it was pretty busy. We had a plate of pasta each and both were well cooked and full of flavour. Service was friendly and brisk although our server didn't seem to realise that we had already ordered on the app. The wait person was doing a great job with the family on the next table where the dad was going on (and on and on!) about "freshly squeezed juice!" Maybe he thought he was in a smoothie bar. Recommended

site_logo

Bad_Seed4 . 2024-06-24

MORE AT TripAdvisor

The food was great and quickly prepared. The staff were all lovely aswell

site_logo

Gabe Fox . 2024-06-23

MORE AT Google

Visited Norwich and had really nice meal in Bella Italia . Our server Ilona was so attentive ,friendly and chatted to us..excellent service delivered in a really friendly manner. Thank you .

site_logo

Sara Lanario . 2024-06-23

MORE AT Google

Ilona was our server for lunch on Saturday and she was excellent. She was so attentive to what we ordered she asked if my partner wanted another Stella, so remembering what he ordered which was amazing since she had so many tables. We felt thoroughly looked after and the food was incredible. Thank you so much Ilona, we will definitely be back because of you!

site_logo

Jessica Ellingham . 2024-06-23

MORE AT Google

Super friendly, fast service Food lush. Super tasty and hot. Lady who looked after us was Ilona She was lovely. Thank you

site_logo

Vines And fails . 2024-06-22

MORE AT Google

Lovely food, amazing service by Carlos. We will definitely be coming back 😊

site_logo

Sarah Barrett . 2024-06-22

MORE AT Google

Came in with a few food allergies and an Italian friend, the staff were very welcoming, charming and attentive to my specific needs while also making me feel secure in the knowledge of allergens. The food was absolutely worth the price paid, will be coming again and recommending to friends & family. Grazie Bella Italia.

site_logo

Moon Shadowmane . 2024-06-22

MORE AT Google

Excellent food and drink , service brilliant…

site_logo

Sandra Tuffs . 2024-06-20

MORE AT Google

Very good food. Our server Ilona was very nice and accommodating.

site_logo

Steven Goudadi . 2024-06-19

MORE AT Google

I paid extra for pulled chicken which was sadly absent from the carbonara. This happened the previous time I ordered. Otherwise, the food was delicious.

site_logo

Freddie . 2024-06-19

MORE AT Just Eat

Our server ILONA was lovely today!

site_logo

Mihika K Sheth . 2024-06-19

MORE AT Google

Ilona was very nice and made it enjoyable

site_logo

George Grice . 2024-06-19

MORE AT Google

Excellent service and lovely food

site_logo

Andrew Bourke . 2024-06-19

MORE AT Google

Lovely food. Polite and great customer service

site_logo

Gboz _7 . 2024-06-19

MORE AT Google

Marco was excellent. Looked after us very well, was extremely helpful and attentive. Appeared to enjoy his work. The food was good and quick to appear. The bill was very reasonable after BLC discount which was main reason we chose Bella over Pizza Express. Nothing negative at all to add.

site_logo

Aslaug Foreman . 2024-06-18

MORE AT Google

Ilona was extremely polite, friendly and customer focussed. Not only that, she allowed her own personality to shine through which my wife and I thought was amazing. She was funny, friendly and sincere. The type of person you want dining with you to be honest. Ilona, made the experience spot on. What a credit to the company. The food was fantastic too and the place was clean. I advise the spicy sausage main and the king prawn starter. If you order the king prawn starter make sure you order extra bread to mop up all the lovely juices afterwards! Great food and great service, what's not to love?!

site_logo

Neil Brown . 2024-06-17

MORE AT Google

We have had such a relaxing time for our lunch. We weren't bothered too much and they were very attentive. We had Ilona serve us and she was lovely. Chatted to our little girl and gave her whatever she wanted

site_logo

Gemma Trehearn . 2024-06-14

MORE AT Google

didnt get my drink, but thats fine. i guess

site_logo

Dan . 2024-06-12

MORE AT Just Eat

Excellent and friendly service from Ilona, a very lovely lady.

site_logo

Jean Ellis . 2024-06-12

MORE AT Google

Impossible not to have a great evening when we were served by the most brilliant waitress in Norwich, Lona. Food was fantastic too, can't wait for us to go back! 😁

site_logo

Tom Osborne . 2024-06-09

MORE AT Google

Marco and his team were really friendly and made the whole experience a real family friendly dinner, we really enjoyed our meal and would recommend this location to others

site_logo

Kailesh Devlukia . 2024-06-08

MORE AT Google

Lovely food, good vibe and Ilona our waitress was friendly and efficient.

site_logo

tonia mihill . 2024-06-07

MORE AT Google

Visited here on a bank holiday Monday as they do 25% off for blue light card holders Sun-Thurs which very surprisingly includes bank holidays! I had one of the new pizzas which was called 'BBQ double chicken.' It had on it chicken, bacon, sausage and red onion on a BBQ and tomato base - right up my street! It was missing the onion crispies on top but I asked for these and got a bowl given to me. The pizza was delicious, really tasty! It could have been a little thicker as it was very very thin and it could have had a little bit more chicken on it, but other than that I was really impressed. I also had a strawberry lemonade drink which was very nice. This was all made even better with the 25% discount off the total bill! I didn't have dessert but my friends had the new millionaires doughnut and they looked a lot better and bigger than expected (I think it was 8 in a bowl) Definitely want to go back and try these, along with the garlic lasagne pizza!

site_logo

Charlotte K . 2024-06-05

MORE AT TripAdvisor

The food and service was good but the toilets were literally the dirtiest I have seen for a long time which put me off the entire restaurant. Looked like they hadnt been cleaned for weeks, dirt baked on on floors and the sinks were filthy-was shockingly terrible and makes you question the cleanliness of the rest of the restaurant

site_logo

Hev1 . 2024-06-04

MORE AT TripAdvisor

Food was great again but the delivery time kept getting later and later, from booking the time as a scheduled delivery 2 hours before. Being generous it was just outside of the original delivery time range, but scheduled is scheduled

site_logo

Dale . 2024-06-03

MORE AT Just Eat

Laura was brilliant and the only reason why I would come back,, great service with a massive smile on her face.. xx food was oreety decent too.

site_logo

Louise Fitzpatrick . 2024-05-30

MORE AT Google

Laura was amazing. Will come back because Laura was so so amazing. Laura was born to be a waitress. Give that girl a pay rise or promotion.

site_logo

Looloo Maw . 2024-05-30

MORE AT Google

Amazing food, excellent service 5 stars

site_logo

Maria N Costa . 2024-05-28

MORE AT Google

I have had 4 deliveries from Bella Italia and every single one has been perfect. From texture, to flavour, to consistency. Just stunning every time

site_logo

Charlie Holt . 2024-05-26

MORE AT Google

Ilona was a great friendly person and was happy to answer any questions we had

site_logo

corey lown . 2024-05-25

MORE AT Google

Came in for my mums birthday, food was great and waitress Kate was lovely my mum adored her!! Thanks for a great lunch !!!

site_logo

Rosie Lock . 2024-05-24

MORE AT Google

Reasonable food but not the best in the City. Cheaper and better alternatives available. Attentive service. Really nice staff.

site_logo

Jon Svensson . 2024-05-23

MORE AT Google

Wonderful staff, lots of choice on menu. Was very impressed as went with my daughter & best friend who is dairy & gluten intolerant but she actually could have a dessert which she never does as they cater so well for different food allergies. Highly recommend. Lisa out waitress was so knowledgeable in all the foods and very friendly with us

site_logo

Emkay L . 2024-05-19

MORE AT TripAdvisor

Excellent Meal and service cannot fault it The restaurant was busy and very clean Staff were helpful and pleasant I had Pasta with chicken my Wife had Lasagne Both were hot and well cooked Cannot recommend enough far better than Riverside restaurant

site_logo

johnrandall34 . 2024-05-16

MORE AT TripAdvisor

Amazing food, amazing service, amazing evening. Staff were so helpful with my requests. Highly recommend love the 2for1 cocktails atm

site_logo

Harry Sutton-Lee . 2024-05-15

MORE AT Google

Staff was friendly amd helpful, tge food tasted hot and fresh and a great atmosphere just wished they had more beer to offer on tap

site_logo

Craig Watson . 2024-05-15

MORE AT Google

Good value set menu, friendly service and tasty food will come again 😋

site_logo

Catherine Rose . 2024-05-13

MORE AT Google

Had a great night at Bella. Was greeted with a warm welcome by our waitress sharon who went above and beyond. as it was very busy. Will defo be going back soon.

site_logo

Andrew King . 2024-05-12

MORE AT Google

Finished off 3 meals on my own. Wonderful food. Good starter before my five guys. Thanks Bella .

site_logo

Luca Huggins . 2024-05-11

MORE AT Google

it was great food, great surroundings and great service loved it

site_logo

Marcel Puddefoot . 2024-05-10

MORE AT Google

Great food and service thank you Ilona

site_logo

David Jacques . 2024-05-09

MORE AT Google

Ilona from Norwich branch was absolutely fantastic, very polite, efficient, friendly, brilliant at her job, I'd come back to this Bella italia just to get her service again.

site_logo

emma nuss . 2024-05-09

MORE AT Google

A nice meal in a nice family friendly restaurant. Ilona was an amazing server- very attentive and couldn’t do enough for us. A great dining experience. Thank you very much :)

site_logo

Emily Jordan . 2024-05-09

MORE AT Google

Lovely food and our waitress Ilona was lovely and attentive !

site_logo

Alice Clarke . 2024-05-09

MORE AT Google

Lovely food and friendly service

site_logo

Tina Durkin . 2024-05-06

MORE AT Google

Superb food, I had the bbq chicken pizza and is was excellent.

site_logo

Richard Durkin . 2024-05-05

MORE AT Google

I would choose also team friendliness, speed of service and atmosphere but unfortunately I can only choose one. We've eaten at this particular Bella many times and have never been disappointed. We have recommended many times

site_logo

Chris Coxon . 2024-05-05

MORE AT Google

Jasmine was a lovely waitress, very supportive and helpful with any questions we had of a table of 8! Really welcoming and positive attitude, definitely coming back!

site_logo

Joshua Kennedy . 2024-05-04

MORE AT Google

My waitresss was great at advising about the food. Both waitresss, created a happy lovely atmosphere. I can’t remember my waitress name, but she had blonde hair & working on 03/05 at the lunchtime shift xx She was so bubbly & welcoming xx

site_logo

Andrea Kirkpatrick . 2024-05-04

MORE AT Google

Service was great and was very friendly...thanks Ilona

site_logo

Jonathan Rowe . 2024-05-04

MORE AT Google

Ilona was our waitress and she was so kind and attentive, she made sure our service was quick and efficient.

site_logo

maddie . 2024-05-04

MORE AT Google

Amazing food and service We had Ilona and gave us great service

site_logo

Lisa Rowe . 2024-05-04

MORE AT Google

Thank you Jasmine for a good experience

site_logo

Harvey Wade . 2024-05-04

MORE AT Google

Nice meal at Bella Italia. Excellent service from Ilona who gave great attention and advice.

site_logo

Paul Coxall . 2024-05-02

MORE AT Google

It was dead nobody there for lunch at 12:30 noon

site_logo

aj carmad . 2024-05-02

MORE AT Google

Came for my birthday dinner, Ilona was our waitress. She was super lovely, friendly and very speedy with service. 10/10 would recomend

site_logo

Belle Mckenzie . 2024-05-02

MORE AT Google

Ilona was very attentive and smiley, without being too intrusive… lovely evening

site_logo

Jill Miller . 2024-04-28

MORE AT Google

Even though you could see that the staff were very busy this afternoon, my waitress Laura smiled through it all and did everything she could to make my visit a good one and my Marco polo was very tasty.

site_logo

Chris Kett . 2024-04-28

MORE AT Google

Ilona was fabulous. She was very attentive and kind. Thank you for always providing a wonderful dining experience.

site_logo

Chloe Abel . 2024-04-27

MORE AT Google

It was really nice. I had a good time with the food and the reception.

site_logo

Opemipo Omosa . 2024-04-27

MORE AT Google

Great food, great service by Ilona

site_logo

Sally Arnold . 2024-04-25

MORE AT Google

Server by Chelsea, food was great, staff were polite and attentive

site_logo

Sam Betts . 2024-04-25

MORE AT Google

Excellent food, hot and tasty. Service was great. Ilona was friendly and the manager helped serve us too which was nice to see

site_logo

justin . 2024-04-25

MORE AT Google

Great waiter here; really made us welcome. Food was good - typical chain fare, but thoroughly enjoyable.

site_logo

K Carthew . 2024-04-25

MORE AT Google

Lovely Italian in the city centre. Great staff and very efficient service. Everything professional and spotless. Good choices on the menu for all tastes and reasonable prices. Well worth a visit if you like Italian.

site_logo

Dave Dome . 2024-04-24

MORE AT Google

Thank you Ilona lovely service!

site_logo

Abigail Longuet . 2024-04-20

MORE AT Google

Great food. And Ilona was lovely!

site_logo

Sam Rooke . 2024-04-20

MORE AT Google

Great dining experience. Well looked after by Ilona

site_logo

Richard Teahon . 2024-04-20

MORE AT Google

A lovely visit with excellent service and fantastic food. Ilona our waitress was very attentive and friendly

site_logo

Paul Arnell . 2024-04-14

MORE AT Google

Had a Lovley meal. Ilona was an excellent waitress

site_logo

Susan Arnell . 2024-04-14

MORE AT Google

The staff are so friendly! Delicious food, we will defo be coming back!

site_logo

Ceryse Fuller . 2024-04-13

MORE AT Google

Food was lovely and very quick, We were served by Ilona and she was very friendly and helpful 😊

site_logo

Jake Parnell . 2024-04-13

MORE AT Google

Great food, we were served by Ilona who was really friendly, would recommend 😊

site_logo

Jade Jordan . 2024-04-13

MORE AT Google

Food was decent but the tables were far too close together

site_logo

Mother SP . 2024-04-13

MORE AT Google

great atmosphere for a bite to eat before attending a show at the theatre

site_logo

Paul Starkings . 2024-04-12

MORE AT Google

Chelsea was absolutely great! Food was amazing ! Thank you

site_logo

Taylor Wade Jackson . 2024-04-08

MORE AT Google

Bella Italia is always our go-to restaurant when we're out shopping in Norwich. Always great service and the food is divine!!

site_logo

Corinne Tuddenham-Finn . 2024-04-02

MORE AT Google

Ilona was lovely and attentive, our food was tasty and fast service.

site_logo

chloe brown . 2024-03-31

MORE AT Google

Ilona was lovely and kind, very good service

site_logo

Paul Roberts . 2024-03-30

MORE AT Google

A really nice meal in a relaxing atmosphere 😊

site_logo

Mike Ash . 2024-03-30

MORE AT Google

Average food, friendly staff, not cheap

site_logo

Sam Ash . 2024-03-24

MORE AT Google

1st time to Bella. Food and sevice exceptional. Ilona was possibly the best server, funny and also knowledgeable.

site_logo

Lyza H . 2024-03-23

MORE AT Google

Ilona was a superb server, she was very friendly and enhanced the experience with humour, she recommended a lovely white wine, when we were unsure what to choose

site_logo

Harrison Brown . 2024-03-23

MORE AT Google

Fantastic food and service. Ilona was really friendly and the service was fantastic, will definitely be back!

site_logo

Natalie Davison . 2024-03-23

MORE AT Google

Marco was so friendly and attentive and we had a great conversation about his home city of Naples

site_logo

Sarah-Louise Forrest . 2024-03-21

MORE AT Google

Similary restaurants in East of England