Based on 2.211 opinions finded in 4 websites
Based on 2.211 opinions finded in 4 websites
Opinions
Picked Bella Italia out of the few restaurants open on a Sunday in Norwich and we were very pleased. Service was good and the pasta very tasty, especially my duck dish.
David Goodwin . 2024-07-23
MORE AT Google
Love this place, the food always tastes amazing and the service always delivers.
Paulo Osorio . 2024-07-20
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Solo diner, was sat next to a family with young children even though restaurant was half full. As the family finished their meals they were all talking loudly and a child screeching. Another solo diner who had been sat behind them asked to be moved. My food had arrived and ended up rushing it just to get finished. Trying to eat when a child is loudly saying poo is not ideal. I also had to hear the mum making negative comments about the lady who asked to be moved. As soon as I'd finished I got up to pay. The waitress was giving me an odd look as I was clearly wanting to leave. I still left a tip and just commented that the food was lovely but the family you sat me beside were quite loud. Instead of accepting that was my experience, she got in a huff and with the emphasis on actually said 'well actually I thought they were really good' I replied well you weren't sitting next to them! I was annoyed before that, I was angry after due to her attitude to me. Wish I hadn't wasted £20 for that and won't be back. If you go, bear in mind between 4-6pm kids eat for £1. If you have kids then go for it. I travel a lot, sometimes on my own and that's the worst experience I've ever had.
Lynda Scott . 2024-07-19
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We were two oap couples from Hull visiting Norwich on holiday. Stopped for a meal and had a great waitress in Ilona who joined in with our silliness and made the evening most enjoyable. My sister and husband are vegan and loved the spaghetti vegan meatballs 😋. Thanks to ILONA and the staff for a lovely experience. Alan
Alan Slater . 2024-07-14
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Came here for lunch whilst in the city shopping. We hadn’t booked, but despite being busy they were able to squeeze up in. Fantastic service, great atmosphere, despite being busy it didn’t feel too loud. Amazing variety on the menu, my friend with me is vegan and there was plenty of choice for her. Will definitely visit again
Edith . 2024-07-13
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Food very good. Our waitress Ilona was brilliant, making us very welcome. Nothing was too much trouble. Looking forward to our next visit
Susan Parsons . 2024-07-07
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I had a wonderful evening meal with my husband and daughter. Food, service and restaurant were brilliant. Ilona, our server was so friendly.
Lynsy Boddy . 2024-07-05
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lovely service and lovely food! ILONA was a lovely server and was always making sure we were looked after and that everything was up to standard!! Will be back again
Casper Cann . 2024-07-04
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Laura was lovely, friendly and professional.
Tom Roos . 2024-07-03
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Great food and service. Sharon was great polite bubbly.
My “MYOB” Bella . 2024-07-02
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The food I had was not very hot the mushrooms were cold and pizza was cold not like the one I had at Riverside that was lovely and hot.
Peter Lorenz . 2024-07-02
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As usual, a nice meal and very good service
June Harding . 2024-06-29
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Waiting staff very pleasant, food was tasty and hot, nice atmosphere in the restaurant.
Gerald Bradley . 2024-06-27
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Ilona & Vicky were extremely welcoming and gave brilliant customer service. They were brilliant with my young daughter who had multiple life threatening allergies and friendly despite her 101 questions!
Georgia Solomon . 2024-06-27
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Great service from Ilona, very friendly and helpful staff.
Jamie Solomon . 2024-06-27
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We were here on a Tuesday night and it was pretty busy. We had a plate of pasta each and both were well cooked and full of flavour. Service was friendly and brisk although our server didn't seem to realise that we had already ordered on the app. The wait person was doing a great job with the family on the next table where the dad was going on (and on and on!) about "freshly squeezed juice!" Maybe he thought he was in a smoothie bar. Recommended
Bad_Seed4 . 2024-06-24
MORE AT TripAdvisor
The food was great and quickly prepared. The staff were all lovely aswell
Gabe Fox . 2024-06-23
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Visited Norwich and had really nice meal in Bella Italia . Our server Ilona was so attentive ,friendly and chatted to us..excellent service delivered in a really friendly manner. Thank you .
Sara Lanario . 2024-06-23
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Ilona was our server for lunch on Saturday and she was excellent. She was so attentive to what we ordered she asked if my partner wanted another Stella, so remembering what he ordered which was amazing since she had so many tables. We felt thoroughly looked after and the food was incredible. Thank you so much Ilona, we will definitely be back because of you!
Jessica Ellingham . 2024-06-23
MORE AT Google
Super friendly, fast service Food lush. Super tasty and hot. Lady who looked after us was Ilona She was lovely. Thank you
Vines And fails . 2024-06-22
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Lovely food, amazing service by Carlos. We will definitely be coming back 😊
Sarah Barrett . 2024-06-22
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Came in with a few food allergies and an Italian friend, the staff were very welcoming, charming and attentive to my specific needs while also making me feel secure in the knowledge of allergens. The food was absolutely worth the price paid, will be coming again and recommending to friends & family. Grazie Bella Italia.
Moon Shadowmane . 2024-06-22
MORE AT Google
Excellent food and drink , service brilliant…
Sandra Tuffs . 2024-06-20
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Very good food. Our server Ilona was very nice and accommodating.
Steven Goudadi . 2024-06-19
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I paid extra for pulled chicken which was sadly absent from the carbonara. This happened the previous time I ordered. Otherwise, the food was delicious.
Freddie . 2024-06-19
MORE AT Just Eat
Our server ILONA was lovely today!
Mihika K Sheth . 2024-06-19
MORE AT Google
Ilona was very nice and made it enjoyable
George Grice . 2024-06-19
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Excellent service and lovely food
Andrew Bourke . 2024-06-19
MORE AT Google
Lovely food. Polite and great customer service
Gboz _7 . 2024-06-19
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Marco was excellent. Looked after us very well, was extremely helpful and attentive. Appeared to enjoy his work. The food was good and quick to appear. The bill was very reasonable after BLC discount which was main reason we chose Bella over Pizza Express. Nothing negative at all to add.
Aslaug Foreman . 2024-06-18
MORE AT Google
Ilona was extremely polite, friendly and customer focussed. Not only that, she allowed her own personality to shine through which my wife and I thought was amazing. She was funny, friendly and sincere. The type of person you want dining with you to be honest. Ilona, made the experience spot on. What a credit to the company. The food was fantastic too and the place was clean. I advise the spicy sausage main and the king prawn starter. If you order the king prawn starter make sure you order extra bread to mop up all the lovely juices afterwards! Great food and great service, what's not to love?!
Neil Brown . 2024-06-17
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We have had such a relaxing time for our lunch. We weren't bothered too much and they were very attentive. We had Ilona serve us and she was lovely. Chatted to our little girl and gave her whatever she wanted
Gemma Trehearn . 2024-06-14
MORE AT Google
didnt get my drink, but thats fine. i guess
Dan . 2024-06-12
MORE AT Just Eat
Excellent and friendly service from Ilona, a very lovely lady.
Jean Ellis . 2024-06-12
MORE AT Google
Impossible not to have a great evening when we were served by the most brilliant waitress in Norwich, Lona. Food was fantastic too, can't wait for us to go back! 😁
Tom Osborne . 2024-06-09
MORE AT Google
Marco and his team were really friendly and made the whole experience a real family friendly dinner, we really enjoyed our meal and would recommend this location to others
Kailesh Devlukia . 2024-06-08
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Lovely food, good vibe and Ilona our waitress was friendly and efficient.
tonia mihill . 2024-06-07
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Visited here on a bank holiday Monday as they do 25% off for blue light card holders Sun-Thurs which very surprisingly includes bank holidays! I had one of the new pizzas which was called 'BBQ double chicken.' It had on it chicken, bacon, sausage and red onion on a BBQ and tomato base - right up my street! It was missing the onion crispies on top but I asked for these and got a bowl given to me. The pizza was delicious, really tasty! It could have been a little thicker as it was very very thin and it could have had a little bit more chicken on it, but other than that I was really impressed. I also had a strawberry lemonade drink which was very nice. This was all made even better with the 25% discount off the total bill! I didn't have dessert but my friends had the new millionaires doughnut and they looked a lot better and bigger than expected (I think it was 8 in a bowl) Definitely want to go back and try these, along with the garlic lasagne pizza!
Charlotte K . 2024-06-05
MORE AT TripAdvisor
The food and service was good but the toilets were literally the dirtiest I have seen for a long time which put me off the entire restaurant. Looked like they hadnt been cleaned for weeks, dirt baked on on floors and the sinks were filthy-was shockingly terrible and makes you question the cleanliness of the rest of the restaurant
Hev1 . 2024-06-04
MORE AT TripAdvisor
Food was great again but the delivery time kept getting later and later, from booking the time as a scheduled delivery 2 hours before. Being generous it was just outside of the original delivery time range, but scheduled is scheduled
Dale . 2024-06-03
MORE AT Just Eat
Laura was brilliant and the only reason why I would come back,, great service with a massive smile on her face.. xx food was oreety decent too.
Louise Fitzpatrick . 2024-05-30
MORE AT Google
Laura was amazing. Will come back because Laura was so so amazing. Laura was born to be a waitress. Give that girl a pay rise or promotion.
Looloo Maw . 2024-05-30
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Amazing food, excellent service 5 stars
Maria N Costa . 2024-05-28
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I have had 4 deliveries from Bella Italia and every single one has been perfect. From texture, to flavour, to consistency. Just stunning every time
Charlie Holt . 2024-05-26
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Ilona was a great friendly person and was happy to answer any questions we had
corey lown . 2024-05-25
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Came in for my mums birthday, food was great and waitress Kate was lovely my mum adored her!! Thanks for a great lunch !!!
Rosie Lock . 2024-05-24
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Reasonable food but not the best in the City. Cheaper and better alternatives available. Attentive service. Really nice staff.
Jon Svensson . 2024-05-23
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Wonderful staff, lots of choice on menu. Was very impressed as went with my daughter & best friend who is dairy & gluten intolerant but she actually could have a dessert which she never does as they cater so well for different food allergies. Highly recommend. Lisa out waitress was so knowledgeable in all the foods and very friendly with us
Emkay L . 2024-05-19
MORE AT TripAdvisor
Excellent Meal and service cannot fault it The restaurant was busy and very clean Staff were helpful and pleasant I had Pasta with chicken my Wife had Lasagne Both were hot and well cooked Cannot recommend enough far better than Riverside restaurant
johnrandall34 . 2024-05-16
MORE AT TripAdvisor
Amazing food, amazing service, amazing evening. Staff were so helpful with my requests. Highly recommend love the 2for1 cocktails atm
Harry Sutton-Lee . 2024-05-15
MORE AT Google
Staff was friendly amd helpful, tge food tasted hot and fresh and a great atmosphere just wished they had more beer to offer on tap
Craig Watson . 2024-05-15
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Good value set menu, friendly service and tasty food will come again 😋
Catherine Rose . 2024-05-13
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Had a great night at Bella. Was greeted with a warm welcome by our waitress sharon who went above and beyond. as it was very busy. Will defo be going back soon.
Andrew King . 2024-05-12
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Finished off 3 meals on my own. Wonderful food. Good starter before my five guys. Thanks Bella .
Luca Huggins . 2024-05-11
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it was great food, great surroundings and great service loved it
Marcel Puddefoot . 2024-05-10
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Great food and service thank you Ilona
David Jacques . 2024-05-09
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Ilona from Norwich branch was absolutely fantastic, very polite, efficient, friendly, brilliant at her job, I'd come back to this Bella italia just to get her service again.
emma nuss . 2024-05-09
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A nice meal in a nice family friendly restaurant. Ilona was an amazing server- very attentive and couldn’t do enough for us. A great dining experience. Thank you very much :)
Emily Jordan . 2024-05-09
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Lovely food and our waitress Ilona was lovely and attentive !
Alice Clarke . 2024-05-09
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Lovely food and friendly service
Tina Durkin . 2024-05-06
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Superb food, I had the bbq chicken pizza and is was excellent.
Richard Durkin . 2024-05-05
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I would choose also team friendliness, speed of service and atmosphere but unfortunately I can only choose one. We've eaten at this particular Bella many times and have never been disappointed. We have recommended many times
Chris Coxon . 2024-05-05
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Jasmine was a lovely waitress, very supportive and helpful with any questions we had of a table of 8! Really welcoming and positive attitude, definitely coming back!
Joshua Kennedy . 2024-05-04
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My waitresss was great at advising about the food. Both waitresss, created a happy lovely atmosphere. I can’t remember my waitress name, but she had blonde hair & working on 03/05 at the lunchtime shift xx She was so bubbly & welcoming xx
Andrea Kirkpatrick . 2024-05-04
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Service was great and was very friendly...thanks Ilona
Jonathan Rowe . 2024-05-04
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Ilona was our waitress and she was so kind and attentive, she made sure our service was quick and efficient.
maddie . 2024-05-04
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Amazing food and service We had Ilona and gave us great service
Lisa Rowe . 2024-05-04
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Thank you Jasmine for a good experience
Harvey Wade . 2024-05-04
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Nice meal at Bella Italia. Excellent service from Ilona who gave great attention and advice.
Paul Coxall . 2024-05-02
MORE AT Google
It was dead nobody there for lunch at 12:30 noon
aj carmad . 2024-05-02
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Came for my birthday dinner, Ilona was our waitress. She was super lovely, friendly and very speedy with service. 10/10 would recomend
Belle Mckenzie . 2024-05-02
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Ilona was very attentive and smiley, without being too intrusive… lovely evening
Jill Miller . 2024-04-28
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Even though you could see that the staff were very busy this afternoon, my waitress Laura smiled through it all and did everything she could to make my visit a good one and my Marco polo was very tasty.
Chris Kett . 2024-04-28
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Ilona was fabulous. She was very attentive and kind. Thank you for always providing a wonderful dining experience.
Chloe Abel . 2024-04-27
MORE AT Google
It was really nice. I had a good time with the food and the reception.
Opemipo Omosa . 2024-04-27
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Great food, great service by Ilona
Sally Arnold . 2024-04-25
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Server by Chelsea, food was great, staff were polite and attentive
Sam Betts . 2024-04-25
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Excellent food, hot and tasty. Service was great. Ilona was friendly and the manager helped serve us too which was nice to see
justin . 2024-04-25
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Great waiter here; really made us welcome. Food was good - typical chain fare, but thoroughly enjoyable.
K Carthew . 2024-04-25
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Lovely Italian in the city centre. Great staff and very efficient service. Everything professional and spotless. Good choices on the menu for all tastes and reasonable prices. Well worth a visit if you like Italian.
Dave Dome . 2024-04-24
MORE AT Google
Thank you Ilona lovely service!
Abigail Longuet . 2024-04-20
MORE AT Google
Great food. And Ilona was lovely!
Sam Rooke . 2024-04-20
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Great dining experience. Well looked after by Ilona
Richard Teahon . 2024-04-20
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A lovely visit with excellent service and fantastic food. Ilona our waitress was very attentive and friendly
Paul Arnell . 2024-04-14
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Had a Lovley meal. Ilona was an excellent waitress
Susan Arnell . 2024-04-14
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The staff are so friendly! Delicious food, we will defo be coming back!
Ceryse Fuller . 2024-04-13
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Food was lovely and very quick, We were served by Ilona and she was very friendly and helpful 😊
Jake Parnell . 2024-04-13
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Great food, we were served by Ilona who was really friendly, would recommend 😊
Jade Jordan . 2024-04-13
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Food was decent but the tables were far too close together
Mother SP . 2024-04-13
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great atmosphere for a bite to eat before attending a show at the theatre
Paul Starkings . 2024-04-12
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Chelsea was absolutely great! Food was amazing ! Thank you
Taylor Wade Jackson . 2024-04-08
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Bella Italia is always our go-to restaurant when we're out shopping in Norwich. Always great service and the food is divine!!
Corinne Tuddenham-Finn . 2024-04-02
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Ilona was lovely and attentive, our food was tasty and fast service.
chloe brown . 2024-03-31
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Ilona was lovely and kind, very good service
Paul Roberts . 2024-03-30
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A really nice meal in a relaxing atmosphere 😊
Mike Ash . 2024-03-30
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Average food, friendly staff, not cheap
Sam Ash . 2024-03-24
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1st time to Bella. Food and sevice exceptional. Ilona was possibly the best server, funny and also knowledgeable.
Lyza H . 2024-03-23
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Ilona was a superb server, she was very friendly and enhanced the experience with humour, she recommended a lovely white wine, when we were unsure what to choose
Harrison Brown . 2024-03-23
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Fantastic food and service. Ilona was really friendly and the service was fantastic, will definitely be back!
Natalie Davison . 2024-03-23
MORE AT Google
Marco was so friendly and attentive and we had a great conversation about his home city of Naples
Sarah-Louise Forrest . 2024-03-21
MORE AT Google
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262 Opinions
Positives.... Attractive building and interior. Italian man who sat us was pleasant and friendly. Extensive menu and nice atmosphere. Negatives.... The waiting staff lacked professionalism and traini
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