Cosmo Norwich in Norwich

Belated birthday meal and restaurant had just reopened after having refurbishment… the food, service and ambiance as always was amazing so thank you… only one thing which I think is wrong and children if they are big in height for their age I.E 10… has to pay adult price… not quite sure if this is even legal?? 😊

Absolutely brilliant place the price is fair the young ladys and gents that served us and cleared tables very polite and helpful and the food one of the best I've been to for a long time great choice of food all fresh and taste lovely I will be back soon well worth the hour and 20 min drive

I recently had the pleasure of dining here and it was fantastic! The food was a real standout – the Stir Fried Noodles and the Chana Masala, both were spot on. The atmosphere was great, making it a really enjoyable place to be. The service was also impeccable, and everything felt worth the price. Can't wait to come back!

No one ever picks the phone up and my son has had food poisoning from here and the fish we had wasn't cook properly, I'm wondering if anyone had died yet from this place ??? 🤔

I visited Cosmo on March 13, 2024, and was genuinely impressed by the recent renovations and welcoming atmosphere. The staff provided exceptional service, with attentive team members that enhanced our experience. Overall, it was a delightful visit, and I highly recommend Cosmo for a memorable dining experience!

Great food, great staff and service. Quite a long wait at teppanyaki station though. Very enjoyable evening

Cannot fault Cosmos! High quality food for a good value price per head. Their 2-4-1 cocktail offer on a Sunday made our visit even better!

This place had a nice renovation when opening was lovely. However it was supper crowded and very loud. The variety of food on first approach was good however there was limited amounts of food when going up and this was very disappointing. To have to pay a price for food that is not as good of quality when tasting and limited amounts witch meant I could not try everything I wanted to the only part of the meal I enjoyed with my partner was the service and deserts the main hugely let us down and we should have not had to pay full price for this. May not be coming again.

love the variety of food! Five six plates awesome. I will come back very soon and bring friends with me

Excellent as usual All good staff and very friendly service

Food not as good as it used to be

Superb food quality, and a great atmosphere. Staff do a really good job of keeping food fresh as well. However; due to the time we went, we were one of the last to leave and this did mean certain things were missed, such as - they had frankfurter sausages out caked in oil, but no buns to put them in. Huge range of food though, and the desserts were especially good. I could have used my mobility scooter here although it would probably have had to have been put in a corner somewhere whilst we are. I instead used crutches as I was already aware of this, and this was generally okay. However, people are rather discourteous and greedy when it came to foods (despite the fact they were frequently replaced), and this did unfortunately make it slightly difficult for me with the crutches. There was a huge queue for waiting to pay at the end - probably about 30 minutes long - with only 2 tills. However, we decided to simply wait and have a nice chat until the queue was done and then we left and paid instantly. Staff were fantastic - making sure I was sat as close as possible and as comfortably as possible. Highly recommend - just expect a lot of hustle and bustle. Knocked a point off for atmosphere - whilst atmosphere itself was fine; the tables themselves are extremely tight and crammed in - meaning I was practically tapping elbows with the person (stranger) I was sat next to. This felt awkward but also as though me and my partner couldn’t have a conversation without being eavesdropped on.

Very nice place with delicious food. I'm vegan so I couldn't taste everything but would definitely recommend vegan options. Unfortunately there's no vegan desserts (I'm not sure if they don't have it or maybe this day it wasn't available) so I ate more fruit. You will find all allergens and dietary information next to each dish. Atmosphere was really nice and staff friendly. The only thing is that we had a reservation for 6pm and had to wait about 20min. They were extremely busy so I don't think it's a standard there. I would like to come back soon.

Everything was wonderful and new.. many nice changes not only in terms of the restaurant which was modernized but also in terms of the menu which was enriched. I was happy to find Indian food and the way it was presented won me over immediately. Also, for the first time I tried shrimp soup.. it was amazingly tasty and full of flavors.

My mum and my 4 year old son fell down the escalator the person behind the check in desk didn’t even move to help thanks a to another member of public who stopped the escalator Didn’t offer a discount or anything just 1 free meal Even tho Won’t be going back Wouldn’t say the new layout is child friendly either with heat things in front of the food now

Have had to give Cosmo 1 star from the perspective of being Plant Based and having seriously limited options. All allergy cards are at the back and very hard to read, No Vegan protein offered with only 1 tofu option which had both egg and milk in, potato options available (chips, mash, wedges) with onion rings but that's about it, we were offered a 25% but ended up not paying for 1 cover as all I had was mushrooms and chips, if you're Plant Based I would give this place a miss, alright atmosphere

The recently Refurbished Cosmo is wonderful. The atmosphere , lighting , staff all seem to have benefited from this. But most of all the Food has Improved 100% 🤗 One of the best places to eat out In Norfolk. What an Amazing place it has become and so worth the money. Thoroughly enjoyed it, Thank you to all the staff.

Lovely place nice atmosphere good food and friendly staff

Great service and food is good quality.

Really enjoy the new food, big improvement! All staff were smiling and helpful. Loving the new look!! Honestly the place was fairly spotless considering how busy it was!

Food was so delicious , Staff were friendly and helpful

First time ive been there my friendshave been before and they said not as good as it use to be before refurbishment.

Nice place to eat, great food and a lot of to choose.

"Had an amazing experience at COSMO Norwich! The variety of food was incredible, with so many delicious options from different cuisines. Everything was fresh, well-prepared, and full of flavor. The staff were friendly and attentive, making sure we had a great time. The atmosphere was lively and welcoming, perfect for a family meal or a gathering with friends. Will definitely be coming back soon!"

Great food, great service bit chilly tho

Many options of food, diverse and well made. Staff is friendly and have a good selection of drinks. Welcoming and warm atmosphere to be in.

What a fantastic visit to Cosmo. Looking super fresh after having the refurbishment, all the food was incredibly fresh and tasty! Will definitely return!

Just got back from cosmos amazing we loved it everything was really good staff really friendly

Really lovely food busy but couldn't complain staff were lovely plates cleared quickly definitely worth a visit. The Chinese was especially good

Had a brilliant meal here last week for the reopening. Food and drinks were amazing. Looking forward to revisiting with family

Food was as good although the sweet section was running low an hour before it was due to shut

Visited after the revamp with friends who had never been before. Really embarrassed as we had been saying how good it used to be sadly that's not the case now. Less food and choices and more seating and no cat robot 🤖 The food choices were really poor with lots of choices not being topped up or available despite asking multiple staff multiple times. The queue for the broken ice cream machine was ridiculous. It has basically become a mass-produced all you can eat Asian and Indian buffet with high volume low quality produce much like most of them out there. Cosmo used to be reasonable valuable for money when it had more food choices and better service it no longer is. Sadly we won't be returning anymore.

Not impressed at all unfortunately. Previous experiences were a lot better. After renovation - added(or should I say squeezed in) more tables, now barely can fit where soft seats from both sides. Less choice of food(at least that's what we thought). No garlic or chilli sauce for kebab. Because counters are now bigger, you need to reach over (on some of them over trays of food) so not only now mess is everywhere, but it's hard for kids to reach back trays. Mine is almost 10 and with some I had to help him. The bar counter is constantly full of empty glasses.

The new establishment offers an exceptional dining experience with its delectable cuisine and revamped ambiance. The staff’s exceptional hospitality and warm demeanour further enhance the overall dining atmosphere. Highly recommended.

Hade a Great Time with my little Boy there and the Saff was very friendly and food was Great But the only thing about the food is it took them Ages to Retop up the Food Trys Witch was a bit off a let down but ather than that it was Great well Worth the money

After the work was done, you had to pay more, but there was no real show of anything new apart from a cheese fountain. Food was cold when you got back to your seat, even though we weren't taking long to get food. Very disappointed.

Newly refurbished! I love the kebab and cheese fountain!

First time visit after reopen, more variety of food, good service and beautifully renovated. Definitely will revisit again with my kids with such a reasonable price.

Food cold everyone said it was good by a lot of people been done it but won't again spent over £75.00

This place is great for if you just want to pig out. It's a bunch of McDonalds quality food from all different cuisines. The atmosphere is actually pretty nice for what the food quality really is.

poppy, rachel, guy LOVELY STAFF, GIVE THEM A RAISE LOVE KACI XOXOX

Went last night for wife’s 60th our table was for 7.30 it was very poor no food in a lot of trays stopped serving steak etc at 8.20pm so didn’t get anything from that station Complained to manager and she apologised & offered us a free drink 🤷‍♂️no thanks we came for a celebration meal

What a shambles that was thought the new system and revamp was going to be good honestly loads of rubbish mostly no food in the holding trays nearly all empty won't be going back waist of Money

The new refurbished COSMO is so beautiful. A great variety of food which is so much more tastier than before 😋😋 I will definitely come back and recommend to my friends and families 👍👍

Great value for money. Not the best food in the world, but you won't leave hungry!! A perfect place to go with family who all fancy something different

I recently visited and overall, I had a solid experience. The food was pretty good, especially the Hong Kong Noodles and Prawn, which I really enjoyed. Though the drinks could use a bit more variety and the Char Siu was a bit on the dry side. The atmosphere was lively and the service was great, which added to the dining experience. I'd love to see Chinese congee on the menu next time!

Excellent place with excellent food… all in one! Worth the money.

Waited for reopen back to fav place, food all cold, no one came to take drinks order ordered at counter and told drinks more expensive if ordered away from table. Disappointed, and sadly wont be returning after being regular for a fair amount of time now.

The food was absolutely delicious, especially the custard buns – the best I've had in ages! The staff were top-notch, making the atmosphere really enjoyable. I can't wait to come back and see what new dishes they add to the menu. Thank you for such an amazing evening, would highly recommend to anyone looking for a bit of everything done incredibly well.

I booked a table for 9 people! I have been living in another country for 2 years. We decided to visit Norwich and we really wanted to eat in Cosmo, we received reminders in the e-mail not to forget about the reservation. The reservation was for January 26! Birthday of an important person! On January 25, I received another reminder. How surprised I was and the 8 people who were with me when at Cosmo Norwich city it turned out that the restaurant had been closed for several WEEKS!!! and it will only be open in February?! What a lack of organization, we are very disappointed!

Usually very very busy which isn't great for anxiety...however, food is normally delicious sometimes overcooked but better over than under, other than that it's a great place to go and very modernly designed and always clean!

Lovley option for food. Great for large parties

Great quality food with lots of options and good service.

Get what you pay for. Food isn't anything special but it's £20 for an all you can eat buffet 🤷‍♂️

Super good meal, very welcoming staff.

Very nice food very nice service

Absolutely brilliant I had a gastric sleeve last year so unable to eat much but the manager was excellent and agreed for me to pay half price which for me was great. It meant that I could go out for a lovely meal with family and thoroughly enjoy the night. So thank you 😊

Great all you can eat buffet. a bit busy but understandable as food is really good. Will be back. Make sure to book ONLINE for a birthday as its free for birthday person

Fantastic food great service and really affordable most definitely worth a visit

Nice bufet restaurant with a large selection of food, nicely cooked and fresh. Decent prices.

This was our fifth family visit to Cosmo Norwich. We booked a table for five on December 28, 2024, to celebrate my daughter’s 16th birthday. Since it was a Saturday, we didn’t expect anything special from Cosmo, like a free meal for the birthday person or a complimentary bottle of Prosecco. However, our experience this time was deeply disappointing. When my children brought their food to the table (a main dish and a dessert at the same time), a waitress approached us and said, “I know it’s different in your culture, but we are a buffet restaurant...” She then proceeded to explain how a buffet works. I’ve traveled extensively and visited dozens of “all-you-can-eat” restaurants worldwide, so I am fully aware of how the system works. Bringing up “my culture” in this context was both rude and discriminatory. Instead of saying something kind to my daughter on her 16th birthday—especially since I had informed the staff about it upon arrival—the waitress ignored this and gave us a condescending lecture about buffet etiquette. This interaction completely ruined the mood of our birthday celebration. I lost my appetite entirely and couldn’t eat a thing. Ironically, I observed other tables wasting large amounts of food without receiving any reprimand from the staff. For the record, in “my culture,” wasting food is considered a sin. Based on this experience, I can no longer recommend Cosmo Norwich to anyone. It is far from the “all-you-can-eat” experience it claims to provide.

Amazing buffet and wide array of choices Good service and not too expensive

It was a nice visit. Many options for almost every part of world.

Amazing variety of food from different areas of the world definitely more of an experience as well as a restaurant. Kind and friendly staff and a very busy atmosphere, will definitely be going again as couldn't try everything.

Nice place,polite and supportive staff,pleasant atmosphere

Good prices, very kind staff, clean, very good food

Love the variety of the food. I especially love the roast section. Great food great value for money.

Average food, decent selection, expensive and chaotic

It's what it is....Food is ok but plates are small and the cutlery is hard to manage. Fork seem to have problems digging in and knives are hard to cut with, can cause problems and tired two sets If you have a soft drink one is expensive, and the bar service is lame though I believe you have to pull a server at your table to get an alcoholic drink, though the servers rarely bother you if at all Worth the price if you want to cane food and drink lots of soft drinks, but don't fill your plate. Other than that the food is ok, but I'd rather go out and get a fixed meal for 2/3 rds of the price Also hard to move about around people I feel, but it is what it is

As they advertise its a world kitchen good to try all sorts of food. Very busy. You need to book.k

The food was so excellent, staffs were friendly and helpful . The atmosphere was lovely

Excellent international cuisine with a drink for £21.95!

Food amazing but definitely book

Decent cosmos, one of the better ones I’ve been to. Food had good variety and tepanki was great. Some starters were a bit tough and over cooked , probably due to being sat in heat for a long time. Overall decent and worth your money

Excellent place to eat. Especially for kids. Help yourself to all you can eat.

First time here, it's a like food version of Primark... absolutel chaos. Can definitely see why it's popular though. Some good choices of food and some tasty treats!!! Just a bit of an overwhelming experience for SEN people.

Thank you very much 🤗! Very tasty and cool.

Had to wait 20 minutes for our drinks, but everything else was lovely.

All the food I had was very good and the robot is a good touch really enjoyed it would recommend

Always very busy but the staff never make you feel you're not welcome. Plenty of food, always topped up for demand. Great for birthday celebrations.

We had a birthday party there. The kids enjoyed picking up their food but the quality is average. Although it is best for the money.

Fantastic food and fantastic staff great customer service 👍👍

Not an amazing selection, the holding pen downstairs was unpleasant, ok but wouldn't go again. Ever

Food and Service really very good. Because of the number of people in it does feel a bit of a party place. Will still come here again.

We were seated promptly. Food was well cooked with lots of variety. You get your moneys worth. The deserts let Cosmos down, a lot of cream and no real flavours. I'd recommend Cosmos if you have fussy eaters or can't decide what food to go for. They have a great Chinese food section, deli, Asian fusion, Italian, carvery. My favourite dish is the duck pancakes with hoisin sauce and cucumber. I also really like the stir fried mushrooms at the very end of the restaurant in the Chinese food section, opposite the ice cream.

To crowded and noisy but apart from that would recommend

looks lovely inside, food is lovely but it's abit like a conveyor belt to be honest, quick to get you out.

Me and my partner went to cosmos on 1st November and it was absolutely amazing. The service was 10/10 the food was 9/10 and the atmosphere was 10/10

Love everything about it staff very helpful and friendly

The service is very good. The food is international and it was very delicious! Thank you!

Great food, great staff, great service

This is always a great place to go especially for a big party like a birthday! It's a nice variety of food and unlimited just means you can have a bit of everything! Price is reasonable and staff are helpful and attentive

Always a good place to eat just make sure you book first!

Great little place to bring children or hungry teens. Lots to choose from and plenty for our non dairy eaters to find something, all food clearly labelled. Slightly disorganised when looking for foods the Chinese section was split across two sections and easily took up 40% of the meal choices. All Indian food had milk, so we had to avoid that and 95% of desserts were milk based. Staff very helpful and friendly. Venue was tidy. Likely to return If it's your birthday, you can eat free but you MUST tell them before you arrive or as you book. No freebies on the day.

Had amazing birthday party at Cosmo. Lots of food and tasted amazing. Good service and lovely atmosphere. Highly recommend and will definitely go again!

amazing as always! Friendly staff, great service. See you again soon Cosmo 🩷

Nice food, good selection of cuisines, not a lot of Chinese options though and there is a time limit.

Great food, wide variety of options. Would definitely recommend.

The food and service was great! Recommend getting the Teppanyaki

Excellent as always,staff friendly and great atmosphere.Lots of choices of different dishes,thank you very much and will visit again soon