Based on 2.942 opinions finded in 6 websites
Based on 2.942 opinions finded in 6 websites
Opinions
casual early evening meal i was not impressed the sevice was good shown to our table fairly quick after arriving i had a calazon and my wife had a sea food pitza the pastry was good but it was let down by the filling very small amount of chicken and pork meat balls the only taste was the spice which overpowered everything the wifes piza was no better think there were about 6 prawns on it in and no other sea food other words both meals were meager portions would not recomend it
Jim S . 2024-10-14
MORE AT TripAdvisor
Popped in for lunch. We were served by Laurence who was great. Very polite, friendly and helpful. Food was excellent; tasty, hot and prompt.
Karen Boland . 2024-10-05
MORE AT Google
Martha, our server, was so good, very patient and cordial
Philippa . 2024-10-04
MORE AT Google
Our Host was Kelvin he had amazing energy and was very helpful and our server was Charlie amazing service not a single complaint. Would highly recommend amazing food
Joshua Clayton . 2024-10-04
MORE AT Google
My wife and I came in moments ago on our date night of the month. We have previously been in here before and we really enjoy the atmosphere. More specifically we came in years ago on our first ever date together, so this restaurant holds a delightful place in our heart. This time didn't disappoint. Even though we couldn't manage to eat all of our food (eyes bigger than our stomach), we still scoffed our way through a delicious starter and not to mention a few slices of pizza. Being served by Millie was an absolute treat. She was very kind and gave us very good recommendations. We will both be back again soon!
Liam Thornby-Burt . 2024-10-04
MORE AT Google
Amazing food and had such a lovely time. Our waiter Jon was very helpful and friendly!
Anya Garcia . 2024-10-03
MORE AT Google
Just came in for a quick bite but it's just been incredible. I didn't get the first guys (manager maybe) name but he welcomed us in with open arms, very attentive and just a fantastic gent. Had Lawrence as a server and he was just perfect, food was great and reasonably priced. Would recommend highly.
Sean Frost . 2024-10-03
MORE AT Google
Private party, wedding. Fun venue, food good and plentiful. Staff very helpful
Joy Cooke . 2024-10-03
MORE AT Google
Charlie was a delight to our evening . He was polite , helpful and checked on us . Jodie hurn Norwich restaurant
Munchkin Kids . 2024-10-02
MORE AT Google
5/5 stars! Kevin provided exceptional service at Zizzi's. Attentive, friendly, and knowledgeable, he went above and beyond to ensure our dining experience was unforgettable. His enthusiasm and dedication shine! Thank you, Kevin, for an outstanding evening. We'll be back! He is a STAR⭐️
Saya . 2024-10-02
MORE AT Google
Kaci looked after me very well. She served with a smile and sure I was happy with everything. The food was very nice.
Tom Cowan . 2024-09-30
MORE AT Google
Review for Zizzi Norwich. Our waitress was Kim. Kim was very attentive and friendly. Our daughter has a nut allergy and Kim and the rest of the staff looked after us all amazingly. The restaurant is very well geared up for allergies and everything is clearly documented. All in all a great night out. Thanks again to all the staff at Zizzi (especially Kim and her on duty manager who helped us also - sorry do not recall your name)
D C . 2024-09-30
MORE AT Google
Kim was an absolute superstar. Fab service, great food, we were a large party and Kim dealt with all our needs outstandingly.
Abbie Bunting . 2024-09-29
MORE AT Google
Food was delicious lots of items on menu not available though. Kim our waitress was amazing, we were a large party and nothing was too much trouble and she was very friendly. Lovely atmosphere and busy on a Sunday night.
Tracey Fox . 2024-09-29
MORE AT Google
Kim and the rest of the staff were amazing very helpful and accommodated our requests
angela tindale . 2024-09-29
MORE AT Google
It was a lovely experience. Kim our waitress was very helpful, friendly, chatty and professional, despite bring new to the team!!
Adam Wade . 2024-09-29
MORE AT Google
My wife and I had a wonderful meal, and Kim (our waitress/server) was absolutely superb. Very friendly and knowledgeable. Will definitely return for another meal.
Simon Fyfe . 2024-09-28
MORE AT Google
Thanks for a great evening! Martha and Chloe were amazing they were very attentive throughout the evening! I came with all my work friends!
Kate Devlin . 2024-09-28
MORE AT Google
Love the food, and the place Kim was very helpful
Sophie Haydn-Slater . 2024-09-28
MORE AT Google
Average place but made very special by Kim. Thanks!
Ben Echantillon . 2024-09-28
MORE AT Google
Was a really enjoyable evening. Kim our waitress could not have been more helpful. She is a credit to Zizzi Norwich
Kathryn Reading . 2024-09-28
MORE AT Google
Our server Rosabella was really polite and attentive. Great service, thank you! And the food was delicious!
Jonathan Sim . 2024-09-28
MORE AT Google
First time eating here and had a wonderful time. Great food and well looked after by Chloe and Martha. Will be back!
Angela Harris . 2024-09-28
MORE AT Google
Chloe + Martha were our servers, really friendly and good vibes :)
Neve Moran . 2024-09-28
MORE AT Google
Food was delicious and our server Kim did an amazing job at making us feel welcome.
Rebekah dunning 1999 . 2024-09-28
MORE AT Google
Really great service, food was also very delicious too. Will definitely be coming back.
Abbie Dunning . 2024-09-28
MORE AT Google
Lovely food , complements to the chefs , waitresses were friendly , great time thanks
Jason Nicholson . 2024-09-28
MORE AT Google
I went as a walk in with my best friend and Rasa immediately found a seat for us, even on a very busy Friday she was very attentive and gave us an amazing experience that makes us want to return. Props to Rasa, leading by example :) Also that food was banginggggggg
Joe Richardson . 2024-09-27
MORE AT Google
Reasonably priced, good quality food, efficient service (Thanks to Charlie!). Will come back!
Zinta Baņģiere . 2024-09-27
MORE AT Google
Kim was very friendly, welcoming and only to happy to help. Food was fantastic too.
Robert Clarke . 2024-09-27
MORE AT Google
Food lush wet night staying in Norwich food was good one pizza was a tad cold but was tired hungry
Gary . 2024-09-27
MORE AT Google
Our server was RASA she was incredible ! She was very informative and helped explain the zillionaires club ! She helped us get boxes etc for our leftovers ! She was so kind and had a smile on her face the whole time ! She ensured that we always had a drink and that our food was on time 😁
Isobelle Hartley . 2024-09-25
MORE AT Google
We had a great meal here on the off chance, no booking. Staff were really helpful, a new waitress Kim was so super helpful and lovely. Really gorgeous girl!! I had their equivalent of a Buddha bowl and it was absolutely delicious and really good value. Excellent evening, thanks!
Wendy Kelway . 2024-09-25
MORE AT Google
The menu had some interesting items on offer - I had Mushrooms Brindisi which has a rich mushroom flavour in a creamy cheesy sauce on a bed of sourdough like bread which I enjoyed but felt full afterwards. This was fortunate since I followed it with a relatively small filet of sea bass over a mound of Mediterranean vegetables which included a chopped artichoke. Service was prompt and friendly so we felt very comfortable. We ate on a Tuesday evening and we were glad we had booked a table ahead.
paco1784 . 2024-09-24
MORE AT TripAdvisor
Great welcome. Very friendly and efficient staff (Laurence looked after us extremely well) Food was excellent in quality but lacked quantity
Tony Bartlett . 2024-09-22
MORE AT Google
Rasa was lovely! very good service :)
Jo Gushurst-Moore . 2024-09-22
MORE AT Google
As a picky eater I had lots of changes to make to my dish and Jon and the team were so accommodating! Very happy with our server and the food was great!
Aby Gooch . 2024-09-21
MORE AT Google
Jon was fantastic and extremely attentive.
Emelia Witt . 2024-09-21
MORE AT Google
JON WAS A BABE! LOVE HIM! HE DESERVES A FREE MEAL AND EXTRA PREZZIES LOTS OF LOVE XOXOXO
Sofia Lincoln . 2024-09-21
MORE AT Google
Fantastic visit, our waitress Kim was very attentive and gave fantastic service
Charlotte Batten . 2024-09-21
MORE AT Google
Lunch with the mother, very friendly and attentive service from all staff. Our server Mariam was new, but very helpful and pleasant. Lovely place to spend a couple of hours, food is always good and the atmosphere is warm.
Jain Paterson . 2024-09-21
MORE AT Google
Jon was our server and great :) great food
Anny Byrne . 2024-09-21
MORE AT Google
The manager needs to rethink his staffing. Booked in for 7:30 but ended up taking dessert home so as not to miss the last bus. The kitchen was flat out with orders from inside, outside, and online. This meant that the food took an unreasonable amount of time.
Melanie Mahony . 2024-09-21
MORE AT Google
First time in Norwich zizzi and couldn't fault it, our waiter Jon was fantastic, very friendly and never stopped attending to the many tables in his section. Will be back very soon.
Michael Leeder . 2024-09-21
MORE AT Google
Visit zizzi every time we are in Norwich Always lovely food,service and atmosphere.
diane kilbey . 2024-09-20
MORE AT Google
Kim was lovely, her first night but did tremendously! Thank you for a good meal with amazing service.
Sarah Bullion . 2024-09-20
MORE AT Google
Great food and restaurant. Service by Rosabella was phenomenal!
Nimal Hemelge . 2024-09-18
MORE AT Google
Charlie the waiter was really attentive and friendly
Danielle Norman . 2024-09-14
MORE AT Google
Everyone was lovely. The food was fantastic. Our server Rasa was so great. She was fun and very good at her job. We’ll be back!
Aly Cee . 2024-09-13
MORE AT Google
The starter and desserts were lovely. The chicken for the main was just slightly overcooked but still nice. Out server, Rasa, was polite, friendly and very helpful.
Tom Jones. . 2024-09-13
MORE AT Google
Rasa was amazing! Very speedy after I told her that we needed to have a quick lunch!! Thank you!!
Anisha Ahmed . 2024-09-13
MORE AT Google
Had a great birthday/anniversary meal. Food was lovely. Our server Rasa was super friendly and helpful.
Andrea Scriven . 2024-09-12
MORE AT Google
Lovely experience, great food as always and a super polite server who I’m pretty sure was called Lawrence who was great and always happy and polite to everyone at the table and with what he was doing .
Freya Harrison . 2024-09-12
MORE AT Google
I wouldn't recommend the Vegan Spaghetti Pomodoro, as it tastes identical to Heinz tinned spaghetti. The garlic bread is too dough-y and not enough garlic-y. However, the Vegan Harissa 'Meatball' pizza & Vegan Zillionaires Fudge Cake are DELICIOUS.
Lucy . 2024-09-12
MORE AT Just Eat
One of the best pizzas I've ever had.
Chris Flood . 2024-09-11
MORE AT Google
Zizzi’s is our family favourite Italian in Norwich. Rasa has looked after us on our last 2 visits - she’s a joy! So friendly and nothing is too much trouble. She told us about the Zillionaires club and made sure we got best use of our offers.
Caroline Roberts . 2024-09-11
MORE AT Google
I don’t usually put reviews on but I was so impressed on Sunday by the service at the bar. After Run Norwich, me and some friends decided to celebrate by having a couple of drinks. We were served by a wonderful member of your team and I was so impressed that I asked her name which was Chloe. Chloe was really welcoming, congratulated us on finishing the race and made our afternoon really enjoyable. She’s a real asset to your team 🌟
Sarah bird . 2024-09-11
MORE AT Google
Took my two children out for lunch last week they are very young with additional needs and the young lady Chloe who served us was amazing she interacted with the kids and really made our whole experience lovely
Bethany Caldwell . 2024-09-11
MORE AT Google
Rasa was very helpful friendly and knowledgeable
Neil Cormack . 2024-09-10
MORE AT Google
Very friendly staff. Always my pleasure.
Dennis Roschmann . 2024-09-10
MORE AT Google
Always enjoy the food here. Went with my girlfriend for an evening meal and received really good and attentive service from Kelvin. The Zizzi rewards programme is worth signing up to. Got a free main, free starter and had enough points for 2 x free drinks.
Stefan . 2024-09-09
MORE AT Google
Lovely food our server kelvin was really nice! Thank you :)
Ellen P . 2024-09-09
MORE AT Google
Kelvin was an absolute delight!! Very welcoming as well as amusing, honestly just added to the whole experience!! Food was lovely alongside the perfect service
chenice ceesay . 2024-09-09
MORE AT Google
Great evening excellent service by Jon
Donna Rose . 2024-09-08
MORE AT Google
Good service and delicious food 🥰 Thank you, Rasa!!!
Софія Савчур . 2024-09-07
MORE AT Google
Jon gave me and my wife excellent customer service during our time at ZiZZI for our 1 year anniversarytard :)
Daniel Wells . 2024-09-06
MORE AT Google
Love you Jon , great service spuddingtons 🥔
Bethany Rose . 2024-09-06
MORE AT Google
Great service and lovely options ❤️ Seveed my Jon and he was so kind 🫶
Chelsea . 2024-09-06
MORE AT Google
Service was good as was the food.
M Emmins . 2024-09-06
MORE AT Google
Absolutely brilliant the food was tasty drinks lovely and the service was brilliant we had Jon as our server and he was nothing but sweet and I would definitely ask for him again 💗
Jennie Wright . 2024-09-06
MORE AT Google
The food and atmosphere were outstanding, the service was exceptional and the waitstaff was so friendly and courteous. I’m not from this area, but I highly recommend Zizzi Norwich as a place to dine or just stop for a mid-day snack. Bravo!!!
Bonnie Goulet . 2024-09-06
MORE AT Google
We enjoyed our welcome, good and service and ambience was perfect.
Alison Cooper . 2024-09-05
MORE AT Google
Great food selection and good service
Mike Haxell . 2024-09-05
MORE AT Google
Food was amazing, perfect for date night
Gabi Jones . 2024-09-05
MORE AT Google
Only down marking was the pork crackling was too hard but I do have fragile teeth 😂
Jesse Manning . 2024-09-05
MORE AT Google
Food and service excellent but the interior could do with refurbishing, just my view.
Christine Dawson . 2024-09-04
MORE AT Google
We visit Zizzi Norwich regularly for a meal and the food and service is always excellent. Really good menu choices and there’s often something new to try. We were looked after by Rasa on our last visit and she was fantastic, very helpful, friendly and efficient. Thoroughly recommended!
Russell Hewitt . 2024-09-03
MORE AT Google
We were welcomed extremely nicely, the staff is so polite and professional. Not to mention the food! Fresh and delicious. Rasa - the waitress is such a lovely person. Truly recommend ❤️
Grzegorz Poprawski . 2024-09-02
MORE AT Google
Food was just ok, lots of items on the menu were not available. And here's the main reason for this review. They wouldn't take cash! Obviously saving on banking charges. Sterling is still legal tender in the UK.
Andy Smallman . 2024-09-01
MORE AT Google
Excellent experience. Good tasty, restaurant clean and tidy , brilliant waiter and waitress- Laurence and Rasa - helpful, polite and efficient. They both made our visit really enjoyable…. Both total credits to the restaurant!
Catherine . 2024-08-31
MORE AT Google
I'm a massive Zizzi fan but the Norwich branch is by far my favourite! Lovely meal on Friday and amazing service from Lemlem. Thank you so much!
Anna McCutcheon . 2024-08-31
MORE AT Google
Absolutely perfect. Our waitress Kaci was amazing and couldn't do enough for us. Super friendly and lovely experience. Thank you. We will be back x
Amy Dipple . 2024-08-30
MORE AT Google
All good, except that if you pay by cash, don't expect any change - company policy. Not impressed with that clause, but other than that, an enjoyable evening was had
Jim Mason . 2024-08-29
MORE AT Google
Everything was perfect. The head chef was amazing as vell.
Petrucz Peter . 2024-08-24
MORE AT Google
Food was amazing. The place was not busy at all as we came on a weekday which also meant I could utilise the 30% student discount on food which is what incentivised the trip there. Staff were polite and accommodating. Toilets were downstairs, and I have no memory of a lift being there for accessibility but I could totally be wrong or perhaps the disabled toilets were located in a different area. Atmosphere was warm.
Will “Harmony” . 2024-08-24
MORE AT Google
Lovely food! The server Rasa was very friendly and kind! Lovely food!!
Melissa Smith . 2024-08-24
MORE AT Google
Lovely dinner. Very tastefull. Very kind waitress serving at the table (Rasa). Only minus was that the acoustic wasn't good.
Karl-Jørgen Dyrvig Jensen . 2024-08-24
MORE AT Google
Great food, great service from Rasa, sat outside so I didn’t get the full effect but still looked amazing inside. Would recommend 😁👍
joshua Moyle . 2024-08-23
MORE AT Google
Our server was named Hash, he was brilliant, went above and beyond and was so nice and great with dealing with my dietary needs and the manager was lovely too. We felt very welcome, not rushed and we all really enjoyed our family time there. The food was AMAZING. I would recommend anyone and everyone to go for a great dining service. Thanks to all the staff.
Minke Mee . 2024-08-22
MORE AT Google
We went for dinner with our family 5 in all and had the most amazing meal. Great rated atmosphere so pleased as last time I had to a negative feedback. No complaints this time and look forward to our next visit.
Joan H . 2024-08-20
MORE AT TripAdvisor
Disappointing!! Ordered goats cheese pizza turned up with no goat's cheese on it so my husband ended up eating his on his own until new pizza bought out for me, Ordered two puddings (raspberry and white chocolate tirimasu)no chocolate shards on either, unlike photos)and a latte to come out with desserts, Puddings arrived but no latte until after we had finished puddings!! Sloppy!!
Lisa Stewart . 2024-08-18
MORE AT Google
Ate lunch there today. Found the pasta dish a bit oily and lacking in chicken. Similar story with my wife’s seafood dish. Service was average. Won’t be hurrying back as too many other, better choices in Norwich.
Alan Whelan . 2024-08-17
MORE AT Google
Arrived 45 minutes early on a busy Saturday night but they still sat us promptly! We were not given the pasta chips that are supposed to be served complimentary. We were served by a lady with dark hair, white shirt and glasses. I assumed she was the manager but she claims she isn't?? We asked her about what spirits are served instead of vodka and we got a sharp "well, you have a menu". She has a very passive aggressive attitude We then asked the difference between classic and rustica...the response "the rustica is just more stretched" We ordered garlic bread as a side... after 30 minute the garlic bread came out.... we waited...and waited...and waited...until 20 minutes later our actual mains came out but not at the same time...a few others on the table had to wait another 5 minutes for theirs. No check up on the food. Calzone piccante is massively disappointing, no filling!! The person sat next to me had a carbonara but instead of a nice creamy texture he lifted up the bowl to reveal a pool on watery oil at the bottom. I was still hungry after and actually had to get a meal deal for 3quid just to fill myself up! So to summarise... a 3 quid meal deal is better than the 15 quid underwhelming pizza. Have been to zizzis twice.. Once in cambridge and now this one... both have been terrible. Will not be choosing Zizzi ever again. Edit. Manager came over and halved the bill! Then allowed us to order anything complimentary! Changed from a 1 star to 4 for this!
Dylan Pearce . 2024-08-17
MORE AT Google
We went for our wedding anniversary it was such a warm evening so we booked outside table. The food and service was 2nd to none. We had a set 3 course menu very good value. The menu has changed for the better since we last came. Menu was fabulous spoilt for choice. Our server was Charlie he couldn't do enough for us.
Tracie Williams . 2024-08-13
MORE AT Google
Excellent food. Set menu for both adults and children is very reasonable for the quality of food. Big let down is service. Beyond slow and even had to go up and ask to order our pudding. This could be forgiven but this was mid afternoon with very few other customers. Unable to use speedy order QR code on our table. If you aren't in a rush recommend the food.
Michael Ashurst . 2024-08-13
MORE AT Google
Some confusion over free garlic bread with the app, led to some passive aggressive confrontation with what I thought was the manager, which unfortunately left a sour taste in the mouth… even though the food was really good and the rest of the staff were lovely.
Ben Donovan . 2024-08-13
MORE AT Google
In mainstream Norwich. Sat outside for dinner. With the family, they all liked the menu and the food. Wine was good. It's a cut above the opposition. Shame there aren't more around the country.
Nick Jones . 2024-08-12
MORE AT Google
This is the best zizzi's we have visited. We were greeted by the friendly manager Rafik and his team really looked after us. The drinks were refreshing ice cold & the starters we had were the prawns on skewers with spicy seafood dip. They were really tasty & our new favourite starter. For mains I had the calazone & my wife had the chicken pasta dish. Both meals were very tasty & great value for money. We had tiramsu for dessert which was really lovely. We didn't wait long for all our courses & the waitress was genuinely helpful & friendly. The whole experience was brilliant. Even the gents toilet was probably the cleanest gents I've been in on a busy evening. A really enjoyable evening with fantastic food and service.
Bob H . 2024-08-11
MORE AT Google
Casey looked after us well and we really enjoyed the meal.
Andrew Dixon . 2024-08-10
MORE AT Google
Rasa our sever was very good but there was a wasp
Lucy Bolderston . 2024-08-10
MORE AT Google
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The food is good, but it's not worth the wait due to the terrible staffing. Whilst the waitress who served us was a great service for the night, it's clear that this place is understaffed and the wait time was awful, and it also took unnecessarily long to get any attention when we wanted to order more drinks, and ask for the bill. Whilst the food was well done, you can get equally good quality with far better service elsewhere as this restaurant is horribly understaffed. Will not be returning.
47 Opinions
Not sure why this restaurant has good reviews. Starters were good but it was just prawns. No one enjoyed the main courses. My main was inedible, it was octopus and it was so tough, you couldn’t chew or swallow it. Sent it back but it was the same the second time. So I had no main course and ate what my partner left. The seafood in his was very over cooked, I would think it had been reheated. They seemed to have people in reviewing the food. There were a few tables they were making a fuss over and we were neglected and service was slow. The only redeeming thing, was the cocktails were good but food and service were bad.
2239 Opinions
order nearly tookl 2 hours to come, I order at a percific time so it doesn't interrupt my 1 year old bedtime routine. today that wasn't the case. why have a order time if you don't stick to it and deliver it when you feel like it?