Based on 3.312 opinions finded in 6 websites
Based on 3.312 opinions finded in 6 websites
Opinions
Served by Sophie, absolutely delightful service
Simon Janes . 2025-06-03
MORE AT Google
Amazing food, place and people. Not cheap but good value for money :)
Krzysztof Szewczyk . 2025-06-01
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Excellent food and superb service from Arathy! Thank you very much! 👍
Wolfgang R. . 2025-06-01
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Pizza was very poor, supposed to be pork but it was rock hard crackling
Scott . 2025-05-31
MORE AT Just Eat
Last minute large booking of 18 people, zizis were really accommodating and got us in and seated so quickly. Really good service, for how busy Zizi's were and the size of our group the food came out quickly and was really hot and lovely. Our server, Kaci, was amazing and attentive throughout the dining experience constantly doing check backs (at opportune moments, not awakwardly when we had just sat down or were mid mouthful) drinks were topped up, vouchers we had were applied without us having to even check, Kaci did all this with a smile. A really good service and a credit to the team!
Joe Mba . 2025-05-31
MORE AT Google
Had a fantastic meal in Norwich Zizzi, Restaurant was great, food was fault less as we left our daughter at UEA after reading week. Had great service from out waiter Michael who was very helpful and efficient, a credit to Zizzi Norwich.
stuart long . 2025-05-29
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Always great food and service :-) Thanks Arathy!!
Winston Sanders . 2025-05-29
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Kaci was a great server and was really nice, helped us to make some decisions!
Richard Maddison . 2025-05-28
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1 of 3 mains ordered came out a completely different dish, told the waitress who seemed annoyed, obviously brought it to the attention of the manager who returned to the table with the same incorrect dish to be told again it was wrong and I wanted what I had actually ordered please. Then it took 15 minutes to bring me the correct dish meaning that my friends ended up eating before me. When the correct dish did arrive it had literally no flavour (salmon on a bed of pasta in a lemon and caper sauce) and just to top it off a few hours later I had diarrhoea, spelling an end to my evening out. Will not be returning in a hurry.
Katrina Wood . 2025-05-27
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Arathy was amazing and so helpful
Maya Odedra . 2025-05-27
MORE AT Google
Arathy was lovely and very helpful
Daniel Twite . 2025-05-26
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Arathy was amazing! Best experience we’ve had in years. Thank you Zizzi’s x
Liberty Popey . 2025-05-26
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Calzone appears to be large but the meatballs appeared to be missing. It was more like a chicken, tomato & mushroom calzone. Great service by Kaci
Ian feeney . 2025-05-25
MORE AT Google
Lovely meal out, great service and a nice atmosphere. Rafik was really helpful and friendly, nothing was too much trouble for him.
Katherine Bayes . 2025-05-25
MORE AT Google
A coeliac's review: A cautious recommendation On paper, Zizzi offers a large variety of gluten free (GF) options. In reality this is not quite the case, as Zizzi is one of many establishments which fails to fully separate "no gluten-containing ingredients" from true "gluten free" options. On the phone I was told that all GF dishes are prepared completely separately to avoid cross-contamination. Upon arrival however, the allergen information clearly states that all fried dishes use the same fryer and all boiled dishes use the same water. This renders a large amount of the no-gluten containing dishes unsuitable for coeliacs or those with allergies, due to the cross-contamination risk. (some examples: 5 starters on the GF menu reduced to 3 actually suitable, chips on the GF menu but not suitable) Despite this disappointment, the food I had was lovely. The staff were extremely friendly but also polite and professional, not interrupting the meal and swiftly removing empty plates and glasses. The atmosphere is lacking, with bland decor, music played far too loudly and tables uncomfortably close: meaning that I heard my neighbours' conversations more clearly than my partner's, and we both had to shout. The prices range from reasonable to expensive; this is not a cheap place to eat, though it is better value than the other, more expensive restaurants nearby. Overall, given the limited selection of options for eating out gluten free in Norwich, Zizzi is fine. Not amazing and not terrible, best enjoyed with a large group or as a prelude to a night out, definitely serviceable but not good enough to be the main event.
Jamie Gibson . 2025-05-25
MORE AT Google
It was a nice experience with delicious food and unforgettable service given by Arathy. Will come back again
Abhiramì Ajithkumar . 2025-05-24
MORE AT Google
For anyone who is looking to enjoy incredible and delish food, i would highly recommend Zizzi, i can honestly say there is nothing I could fault about my time there, the food was amazing and the service was first class. Our waiter Michael had me and my friends laughing all night we did not want to leave, he was so friendly and helpful he genuinely made it a night we won't forget and can't wait to go back. Overall the staff and food was just incredible and again would highly recommend to everyone to go and experience Zizzi.
sam cowles . 2025-05-24
MORE AT Google
Arathy served my mother and me. She was attentive, smiley, courteous and fun. She really made the evening EXTRA special for a special occasion. Thanks Arathy and thanks Zizzi. Food was excellent. Nice restaurant. Good for vegetarians. Pasta was delicious 😋. Mum enjoyed the king prawns pasta.
Mark McKrell . 2025-05-24
MORE AT Google
Amazing good and Rafik was excellent! Friendly, warm, and nothing was too much trouble
Alan Cooper . 2025-05-24
MORE AT Google
Had a great lunch today. Food was really great well cooked and delicious. Sat outside and served by Rafik. He was very attentive and created a great atmosphere. Was very helpful with all the other customers around us.
ivan prozesky . 2025-05-24
MORE AT Google
The food was incredible, fresh and delicious - perfect for anyone. The dessert was size also perfect and was completely worth every penny. Tge service was brilliant, food came out so quickly and the waiter (specifically rafik) was extremely kind.
Florence Trelawny-Gower . 2025-05-24
MORE AT Google
Our server Arathy was absolutely amazing. Very hard working she didn't stop and always had a very big smile on her face absolutely amazing. We will come back again.
lisa smart . 2025-05-24
MORE AT Google
Michael was an amazing waitress! I heard that he had only been working at Zizzis for 2 weeks and I could really tell he was trying his hardest and listing to what he had to do. I think he was a really nice welcoming funny guy and make my experience really nice! He is definitely a really good new team member to your restaurant as he done an amazing job!
Frankie Hall . 2025-05-23
MORE AT Google
As soon as you walk in there is a warm welcome atmosphere. The lovely Arathy took my order and was brilliant with providing alternative options (the lamb special wasn't avaliable) and my meal was fabulous. Won't hesitate to go back, that's for sure.
David Margrie . 2025-05-22
MORE AT Google
Arathy was Excellent so was the food
Steve Dinverno . 2025-05-20
MORE AT Google
Been here a few times .And every time lovely service.Always makes you feel welcome.Food always fresh and tasty .Thankyou
Margaret Guyton . 2025-05-19
MORE AT Google
Fantastic. Zizzi was recommended by a friend and it didn't disappoint
RICHARD KEMP . 2025-05-19
MORE AT Google
Brilliant, great service and lovely food. Will certainly be visiting again. Many thanks to the lovely staff.
Michele Sowerbutts . 2025-05-19
MORE AT Google
A great experience from start to finish. We were greeted straight away and asked where we wanted to sit, so we chose outside as the weather was gorgeous. Asked for a gluten free menu for hubby, and the lovely lady seemed very knowledgeable and helpful in what he could eat. Food was delicious and Laurence our server was friendly, polite and attentive. Thanks we will definitely return.
Tracey Pederick . 2025-05-18
MORE AT Google
Absolutely amazing service from Sophie thank you so much such a lovely kind person such lovely service xxx
Maria Hawksworth . 2025-05-17
MORE AT Google
Sophie was brilliant, also massive thank you to the kitchen! Everyone smash it. Thank you Zizzi Norwich.
Jason Matthews . 2025-05-17
MORE AT Google
Lovely staff especially Kaci and Michael who were amazing. Quick service and lovely food :)
Maya Star . 2025-05-16
MORE AT Google
Kaci served me today and she was absolutely lovely! She was welcoming and friendly and made our visit blissful!
Leanne Jordan . 2025-05-16
MORE AT Google
Both Kaci and Michael were amazing. Keep doing what you’re doing your great. Give them both a pay rise.
Tina Leyer . 2025-05-16
MORE AT Google
Great service. The lovely young girl Kaci helped me navigate my allergy. She gave me accurate info and great reassurance. Thank you Kaci you are amazing.
Maddie Kidman . 2025-05-16
MORE AT Google
We were served by a lovely young lady called Sophie, nothing was too much trouble for her, even with my picky needs. The food was delicious and the prive is great. Will definitely be going back
Maria Cook . 2025-05-15
MORE AT Google
Zizzis is my favourite Italian eating place in Norwich, we've been visiting for years, there's a lovely atmosphere, we love eating and watching the chefs at their work, food is always good and tasty, service is always welcoming polite and quick. Always leave happy and full.
Peter Scott . 2025-05-15
MORE AT Google
Great experience and made even better by our host, Sophie! Thanks again. Will be back! Bussin’, as the kids say!
Jake Ralphs . 2025-05-14
MORE AT Google
Sophie is dripping in aura - wicked service.
Charley Ralphs . 2025-05-14
MORE AT Google
Had a very lovely meal here ☺️the service was great Sophie was a diamond ! We will be coming back soon !!
Helen Bennett . 2025-05-14
MORE AT Google
Sophie, was one of a kind service was a 10/10! Thoroughly enjoyed my time and food! Will be coming again
Ciaran . 2025-05-14
MORE AT Google
Sophie was superb, a real asset
Rob Barff . 2025-05-14
MORE AT Google
Sophie was an amazing host, menu knowledge was great, definitely service with a smile
Hannah Gregory . 2025-05-14
MORE AT Google
We had a great time! Sophie was absolutely brilliant - 5***
Henry Neal . 2025-05-14
MORE AT Google
Sophie’s service was great. Very kind and friendly!
Olivia Banton . 2025-05-14
MORE AT Google
Sophie was so lovely and helpful!
Mya Collis . 2025-05-14
MORE AT Google
Sophie was wonderful! Very attentive, checking in with us frequently, food was great. Thank you so much for a pleasant visit, this is my first time to Zizis and I’ll be returning :)))
Orla Douglass . 2025-05-14
MORE AT Google
Had a lovely meal at zizzis, food was delish and the service from Sophie was amazing!! Would recommend
Sophie Denning . 2025-05-14
MORE AT Google
Lovely atmosphere, great food (plenty of Vegan options!!) and lovely welcoming staff - big shout out to Sophie for being fab!
Lindsey Hill . 2025-05-14
MORE AT Google
Excellent service - quick, friendly and helpful. Good crockery. Hot drinks hot. Free side snacks. Highly recommended.
Suzi Mbagamatwini . 2025-05-13
MORE AT Google
Sophie was extremely helpful and pleasant. She made our visit a pleasure.
Jane Stone . 2025-05-12
MORE AT Google
Cenk and Kaci behaved professionally and all when dealing with very difficult customers. I was very impressed.
Lisa Shepherd . 2025-05-10
MORE AT Google
Excellent food as always. Laurence was friendly, attentive and gave a great experience. Grazie mille 👏🏻
Hannah Louise . 2025-05-09
MORE AT Google
Great customer service. Laurence was very attentive and helpful. Great food too. Thanks
Joe . 2025-05-05
MORE AT Google
Disappointing service. We were rushed through the meal. On three separate occasions we had to ask for our unfinished garlic bread not to be taken away. I was still putting my ice-cream spoon down when the waitress grabbed the bowl to clear it away. At the end, it is was very pressurising to be talked through the "optional tipping" procedure while the waitress leaned over us and watched. We won't be returning.
Adam Aiken . 2025-05-04
MORE AT Google
Came down from Scotland and had been travelling all day to Norwich, when we got in the city with the record braking weather for the year we where more than happy to have zizzis in the center of the city. At the same time felt like you where in Italy. Although food wasn't 100% the waitress and manager where more than excellent at making sure we left happy, which we did. Would recommend for people stopping for refreshments or food in the city center was lovely staff and food.
Curtis Denison . 2025-05-03
MORE AT Google
Amazing service from Kaci! Thankyou to the whole team for a lovely evening and 10/10 food as always
Isabella Last . 2025-05-03
MORE AT Google
Good all round for a quick lunch and not bad value.
Jon “JR” Richardson . 2025-05-02
MORE AT Google
An enjoyable venue in a prime location in the centre of Norwich and next to the cathedral close entrance gate. The staff were very attentive and the food was delicious.
Robert Guth . 2025-04-29
MORE AT Google
kaci was really helpful and location in the sun is nice!
Daisy _pd . 2025-04-28
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5 Stars I had a fantastic takeaway from Zizzi! Simona and Rafik made the whole experience so special — they were both so welcoming and friendly when I collected my order. The food was hot, fresh, and absolutely delicious. You could really tell they cared about getting everything just right. Thanks to Simona and Rafik for making a simple takeaway feel like a real treat. Highly recommend!
Chris McKenna . 2025-04-28
MORE AT Google
Such friendly and welcoming staff creating a lovely atmosphere to be a patron of. I'm always impressed every time I go to Zizzi's, they always exceed my expectations for a fantastic meal out, both with the vibes and the food/drink. Extra shout out to the lovely waitress who had some bad luck with drinks she was bringing over (happens to the best of us) and then surprised us with a discount on our meal! Our night was brilliant and that was the cherry on top. We will always return to Zizzis.
Charlotte Smith . 2025-04-26
MORE AT Google
Jackie served us and she was very attentive, food was good!
Charlie Boon . 2025-04-26
MORE AT Google
That Zillionaire's Fudge Cake is insane. I hope it goes out of stock, otherwise my banks gonna get rinsed.
Lucy . 2025-04-22
MORE AT Just Eat
Was fairly quiet for a bank holiday Monday lunchtime. Staff friendly, welcoming and attentive. Didn't have to wait long for the food which was tasty.
Mik Oliver . 2025-04-21
MORE AT Google
Carla and Simona are the stars of the team. Cant recommend them enough
Mubeen .K . 2025-04-20
MORE AT Google
Last minute booking, Carla and Simona are excellent, their service was wonderful and they are an asset to Zizzi.
H B . 2025-04-20
MORE AT Google
Excellent service lovely food. Table service excellent 👍 thanks to Kaci. Willl defo be back
sheri proctor . 2025-04-19
MORE AT Google
We had a lovely experience by Kaci she made us feel very welcome and looked after us. Would definitely go back again. Thank you
Abbie Ockmore . 2025-04-19
MORE AT Google
Service was very good, food was absolutely delicious, we had the breaded chicken and arancini for starters, I had the Harissa chicken, pesto and Marscaponi pasta, husband had the Crispy Prosciutto Carbonara, all absolutely delicious and huge. Finished off with the Honeycombe Cheesecake, also delicious.
Isobel Archard . 2025-04-19
MORE AT Google
Super friendly Earned 5 stars by itself
A C . 2025-04-19
MORE AT Google
Kaci was a great host. Along with everyone else who contributed towards our food. It was made with our allergy in mind.
Thomas Wardle . 2025-04-19
MORE AT Google
the staff were so very friendly but the service wasn’t great! will of course come again as it’s our fav restaurant and is always accommodating just today was a bit disappointing.
lil h . 2025-04-18
MORE AT TripAdvisor
The restaurant was busy, with a great vibe. I haven't eaten in Zizzi before. The food was great - we both had pizzas amd I would definitely go to Zizzi again. Kaci, who served us was superb. Thanks Zizzi, thanks Kaci.
Mike Sheldon . 2025-04-17
MORE AT Google
Koa was our server, brilliant lovely time, will definitely be back.
Esther Noll . 2025-04-14
MORE AT Google
Great atmosphere when we entered however despite booking we were first couple to be seated upstairs! Another 4 groups were then seated but compared to downstairs totally different feel. Never mind. I like this restaurant with its extensive menu, quality staff and reasonable pricing.
roger glasel . 2025-04-14
MORE AT Google
1st class service, serving 1st class food, staff couldn’t be more helpful and accommodating thank you for the experience, we will definitely go back.
Glen Keeble . 2025-04-14
MORE AT Google
First visit last night with family and friends. There was 18 of us so pre-orders were totally necessary. We were made to feel very welcome, nothing was too much trouble for the staff who were super helpful and friendly. Given how many of us there was food and drinks were served promptly. The food was superb (hats off to chef and team). We had a wonderful evening in a lovely setting. The ambience was lovely, the decor and cleanliness was spot on. The team are an asset to this lovely restaurant. Lived in Norwich and never visited this restaurant before. We will most certainly return 😍
Jo Keeble . 2025-04-14
MORE AT Google
Great food. Good value for money. Nice clean restaurant. We will definitely be back for a return visit. Good vegan options
liam skelton . 2025-04-13
MORE AT Google
My family and I took a trip to zozi we hadn't been before and were very excited. Unfortunately the cleanliness of outside wasn't pleasant with cigarette ends on the floor. While we were eating our starters our mains came out which wasn't particularly nice as we hadn't finished. The food on the other hand was fantastic. When we spoke to a waiter about our concerns he straight away went to get the manager for us. His name is rafik and frankly I don't think I have met a more gracious and helpful individual, he and our waiter Charlie ensured the rest of our meal was absolutely fantastic. It is hard for our family to get out as we are disabled and it is a shame when stiff isn't perfect so I'm so happy with the supper that we got. We shall be going back. Thankyou so much to Rafik and Charlie for all your help. In summery... Amazing food, very kind and attentive staff and... Brilliant coffee
Reuben Fumero . 2025-04-11
MORE AT Google
It was a busy Tuesday night, one family in one family out, really busy and I think they were slightly short staffed, but you wouldn't have known it. Really friendly staff and food was fab 👌
Jackie Wright . 2025-04-08
MORE AT Google
Disappointing lunch. We have eaten in other Zizzi restaurants so thought this would be a good place to meet family for lunch. The staff were friendly and welcoming, Whilst the food was okay for the majority of us, my daughter had the pesto risotto with salmon and this was not good, it was small, bland and the salmon was tasteless. Our main issue, however, was the cleanliness. The menus were dirty and had food on them, the wall next to our table was splattered with food and the over all feel was tried and run down. Unfortunately we will not be back.
Elli T . 2025-04-07
MORE AT TripAdvisor
good experience, very good service by Kaci
olivia king . 2025-04-05
MORE AT Google
Yummy. Carbonara was delicious and I got it for free cause it was my bday 😎
Sophie Blackett . 2025-04-04
MORE AT Google
Food was hot and tasty. Starter sharer was just right size for two.Service fast considering how busy they were. Would definitely dine here again. Only thing is both servers were in jeans !
Andrea Tyler . 2025-04-03
MORE AT Google
The server was so polite and attentive! The food was also very delicious ☺️ Pasta was creamy and cooked perfectly. Pudding was heavenly.
Nadia Bahadur . 2025-03-31
MORE AT Google
Came to Zizzis for dinner with my boyfriend on Saturday night, food was delicious, especially the bread we had to start. Our server Kaci was also lovely.
philippa corley . 2025-03-30
MORE AT Google
Rosabella was amazing and very friendly
Ryan Clarke . 2025-03-30
MORE AT Google
Booked a table for 6 people on Saturday night, 1 gluten free, 1 vegetarian and 4 "normals" The food was absolutely superb, we all had starters, mains and drinks. Our server, Rosabella, was lovely, she helped me with the gluten free bible, explained about all the food and different options, took photos for us, nothing was too much trouble for her, she's a credit to Zizzi's. This was a Zizzi's in Tombland, Norwich.
Lindy Elles . 2025-03-27
MORE AT Google
First time for me and i was not disappointed. Great food, Kaci the server was lovely and just had a overall great evening
Kelly McDonald . 2025-03-25
MORE AT Google
Superb service across the board. Our server Kaci introduced herself at the table at the start of the evening and was friendly and thoughtful to the end. The staff were even kind enough to discreetly accept and bring out a cake we had brought to celebrate our friend's birthday. Everyone at the table was very happy with their food and we felt very well-accommodated throughout the evening. Top marks, would recommend!
Dan . 2025-03-25
MORE AT Google
We always enjoy eating here, staff are always very friendly, & the food is lovely. Katie waited on us today, really pleasant young lady, & she helped us register the Zillionaires club, & we got 30% off our meal, so big thanks to Katie. See you again soon thanks Marlene & Keith.
Marlene Houghton . 2025-03-24
MORE AT Google
Kai offered a great service and warm smile.
Andy Georgiou . 2025-03-24
MORE AT Google
Rosabella took good care of our party, very pleasent and professional.
Andrew Palmer . 2025-03-22
MORE AT Google
I came for couple of drinks and the serving was amazing (waitress name is Brody) , didn’t took any longer to get my order even it was super busy.
AKHILESH SAJI . 2025-03-22
MORE AT Google
I came all the way from Cambodia and I would like to say that these are the best pizzas I ever had.
Phalkun Chea . 2025-03-20
MORE AT Google
Service was quick but the food was just ok. The salad was drenched in so much dressing it was hardly edible. The calzone was large but lacked in flavor. The filling included a very watery cheese sauce.
Chuck Dueck . 2025-03-19
MORE AT Google
Good food, great chatty servers and buzzy atmosphere.
Jean Haig . 2025-03-17
MORE AT Google
Food was just thrown in the plate without any care .
Alketa Sampson . 2025-03-15
MORE AT Google
Lovely Food and Fast service. Special mention to Kaci who was very helpful and made sure we had everything we needed!
Finley Yates . 2025-03-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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