Based on 2.987 opinions finded in 6 websites
Based on 2.987 opinions finded in 6 websites
Opinions
Excellent service from Chloe - thank you
Carol Dawson . 2024-12-04
MORE AT Google
We were served by Laurence and he was absolutely amazing, very attentive and friendly
Vics Tipple . 2024-12-03
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Great food and on time delivery
Julia . 2024-12-03
MORE AT Just Eat
Had a great meal, food was lovely and our server Laurence was great and so helpful.
Ellie Childs . 2024-12-01
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Great service from Kaci, lovely meal and free garlic bread!
Izzy Claxton . 2024-11-30
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I would highly recommend Zizzi to all my family and friends, me and my colleagues had a wonderful time there for our Christmas work meal, the food was amazing and the service was incredible, our waiter chloe was so helpful and friendly. I could not fault a single thing about my experience at Zizzi and can't wait to go back.
sam cowles . 2024-11-30
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The food was excellent. Our service from John was excellent. All things cated for he was brilliant
Joshua Piper (JPiper) . 2024-11-28
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Went for lunch and was served by Laurence, Mariam, and Ciara and they were all excellent. Service with a smile 😁
chloe smith . 2024-11-28
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Our severer Laurence was super friendly and very attentive. We received very good service and really enjoyed the food too.
elliejayne burt . 2024-11-23
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Jon served us very well and was very friendly
Mark Stocker . 2024-11-23
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Kim (our waitress) was absolutely amazing!! She kept checking in to make sure the food was okay, reminding us to do a quick survey to save money and making sure I was okay after being in the loo for a long time. The way she talks to you makes you feel like your having a meal at your Aunt May’s house; couldn’t have been more comfortable! ❤️
Louisa Barrett . 2024-11-22
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Rafik is very kind and food is the best
김미미 . 2024-11-21
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My server Rarik was extremely friendly, very attentive, and made the experience of eating at Zizzis one that made me want to return. Rarik is a credit to your company.
Soli-Anne Green . 2024-11-20
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Always excellent .. this is our go to . Independent Italians are just not cutting it in Norwich
Emma Rasmussen . 2024-11-19
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Our waitress Lydia was excellent
Karen P . 2024-11-16
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A great Friday night out at Zizzi in Norwich with my friend who visited at the weekend. Our waiter Jon was very tentative and gave some great recommendations. Thank you.
Alexander Rimell . 2024-11-15
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Always good food and always able to turn up without a booking, and still get a table. Unfortunately they're planning on phasing out Tesco vouchers, which will be a shame, and probably a loss of customers
Nigel Howarth . 2024-11-14
MORE AT Google
A favourite restaurant in Norwich. Easy access, attentive staff, lovely food.
Alan Lewell . 2024-11-14
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Ciara was our server and was really fun, and yet also professional. The whole experience was amazing, and we will be back soon. Food is probably the best Italian in Norwich and good value. Love the new cocktail list.
Chris Mahn . 2024-11-13
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Lovely food, great atmosphere and very helpful and professional staff. We used Tesco vouchers so food was an absolute bargain! Jon, our server was excellent.
Dawn Abbott . 2024-11-10
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Jon was our waiter. He was brilliant. Very busy evening and he kept on top of his section very well. Very friendly and intentive.
Elly Castledine . 2024-11-09
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Food excellent as always. This evening we were served by Kim, who is an absolute delight! Well done to her for making us feel so welcome. Hope to see you all again soon 👍
Val Fryer . 2024-11-09
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My sever was the most friendliest sever i’ve met his skills are unmatched it was a pleasure meeting him. Laurence needs a raise!
soraa! . 2024-11-09
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Chloe was a great waitress and all staff were friendly and helpful on arrival
Frances Mulligan . 2024-11-08
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Service was extremely pleasant and prompt and food was delicious. My only downer was that they dont accept Tesco vouchers.
Susan Ramm . 2024-11-07
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Two visits in less than a week.Tasty food both savoury & sweet. However I just have one doubt. The first evening we were told credit card only ,cash wasn't accepted. A situation a bit embarrassing.
Jennifer Gomez . 2024-11-05
MORE AT Google
Nice atmosphere and decor but overpriced, average food. If you are craving Italian, and don't want to spend a fortune on small, boring dishes, consider dining elsewhere. The waiting staff were friendly and attentive, however, a little pushy about us downloading Zizzi's app (which we couldn't get to work).
Helena Keys . 2024-11-05
MORE AT Google
There were 20 of us dining tonight and Kim along with the fantastic team in norwich made sure we were well catered for. The service was fantastic and the food was delicious, everything came out at a good pace and no one was waiting too long. The only thing I would recommend is to install a postmix system for soft drinks, if you're bringing multiple families or non drinkers then I think nearly £4 for a small bottle of coke or soft drink it quite alot, if you get 2 to make a pint you'll be paying more than you would for alcohol. Apart from that, fantastic 👏 👌
Michael Phillips . 2024-11-02
MORE AT Google
lovely experience! been coming to zizi’s for a while, different restaurants and they never disappoint! service and food always on point! thank you zizi norwich for having us :)
Dominika Buksa . 2024-11-02
MORE AT Google
Great food and great service from Alex
Ed Storey . 2024-11-02
MORE AT Google
I’m very appreciate the amazing food and milly the waitress she is very friendly I will back again
Juliane Nunes . 2024-11-01
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Had a fantastic meal in Norwich Zizzi, Restaurant was great, food was fault less as we left our daughter at UEA after reading week. Had great service from a young waitress Milly who was very helpful and efficient, a credit to Zizzi Norwich.
stuart long . 2024-11-01
MORE AT Google
Very good food , the lasanha its fantastic, the service it’s very good the place it’s amazing and I really appreciate Milly for is service, I really come back again with my family ..
Zee Kostaa . 2024-11-01
MORE AT Google
Our waitress Kim was lovely and full of energy, the food was nice but Kim gave us a good vibe and made the night.
Kat Turner . 2024-11-01
MORE AT Google
We had my daughter’s baby shower here and the staff were so helpful allowing us to go in early and decorate the table. We were well looked after by Mariam. She was very friendly and efficient, couldn’t do enough for us. Food was delicious and we enjoyed the mocktails x
Paula Snelling . 2024-10-30
MORE AT Google
I had the absolute pleasure of being served by Kaci, and she made my dining experience outstanding! From the moment we sat down, she was welcoming, attentive, and always one step ahead with anything we needed. Kaci has a natural warmth and genuine enthusiasm that made us feel right at home, and her recommendations were spot on! She balanced efficiency with friendliness, making sure we had everything we needed without ever feeling rushed. If you’re dining here, ask for Kaci—you won’t be disappointed! Can’t wait to come back for her incredible service.
matt brown . 2024-10-29
MORE AT Google
What ana amazing experience . Food was hot, service was great even though they were busy. Stafc is very friendly . Thank you
Karim Massaad . 2024-10-29
MORE AT Google
Lovely food! Excellent management and service! Thanks Zizzi!
Zoe King . 2024-10-29
MORE AT Google
I’m sorry the pizza was burnt and therefore dry, fries ok
Agnieszka . 2024-10-29
MORE AT Just Eat
The food was amazing, the atmosphere was great, but nothing was better than the service we received from Rosabella. Anytime we needed something she was there straight away and took care of us.
Nicolas Breeze . 2024-10-28
MORE AT Google
We had an amazing meal, so yummy but the star of the show was Nick. He took care of us very well, was super friendly and attentive to our needs.
Grace Jackson . 2024-10-28
MORE AT Google
Fabulous birthday lunch.with the Morello Cherry sour cocktails flowing. Anna was great, very attentive and polite. Very busy, but that didn't mean the standard slipped. My partner loved the little Pasta crisps and even took some home him. Great afternoon thank you! 😀
Shelley . 2024-10-26
MORE AT Google
Waited so long for server to return to take order ended up ordering by phone which isn’t a big deal but just say to your guests if they can order by phone. Starter was cold. Too long between courses and you sat for ages with finished plates in front of you whilst attic manager was too busy chatting up the blonde waitress. Ridiculous and amateur service.
Brandon Barker . 2024-10-26
MORE AT Google
Alex seated us, he was an excellent host. Kim served us and she was excellent, nothing was too much our food was great. Overall perfect service thank you zizees for a great experience.
paul rimmer . 2024-10-26
MORE AT Google
Great food, Kim our waitress was attentive and friendly
Jill Fulcher . 2024-10-26
MORE AT Google
Very nice. Rasa was very friendly and efficient.
Paulo Nunes . 2024-10-26
MORE AT Google
very good service, food and staff !! everything was perfect thank you so much, loved our waitress Kim ! :)
Abbey Jenner . 2024-10-25
MORE AT Google
Spent my 2 year anniversary with my partner here and it was great. Our servers were kind and considerate, though I didn't catch their name the server had long brown hair and was very kind. Kim though, star of the show, charismatic and was the highlight of our night. Side note, we didn't see the option to leave a tip and didn't think about it. So if read we apologise for not leaving one as it was well deserved.
Owen Riley . 2024-10-23
MORE AT Google
Great food and great service from Rasa!
Barny Pearce . 2024-10-22
MORE AT Google
Rasa is a wonderfully genuine, sociable waitress. Great experience.
Linda Triggs . 2024-10-21
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Kim was great, service was very good and the food was nice.
Ben Goodson . 2024-10-20
MORE AT Google
Great location and food. Our waitress Kim was lovely and very helpful. Great lunch 😃
Sooz Harte . 2024-10-19
MORE AT Google
Food was lovely and service was amazing! Thanks to Kim. :-)
Olena Sutcliffe . 2024-10-19
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Casarecci Della Cassa pasta not as nice as usual. Had a very strong smokey oven taste, courgette Frites cooked in old oil that in my opinion needed changing. Dessert of Brownie Sundae very nice.Waitress Rasa very smiley and helpful, great service.
Barry G . 2024-10-19
MORE AT Google
Martha our server was very attentive and helpful
martin byron . 2024-10-18
MORE AT Google
Kim was absolutely amazing in the Norwich Restaurant putting up with our Scottish attitudes and providing us with a really lovely evening
Paul Jones . 2024-10-18
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Thanks to Rasa for looking after us tonight. Great service.
Shaun Freeman . 2024-10-18
MORE AT Google
Great food, excellent service from Rasa. We need the recipe for pasta crisps! 😋
Mark Busby . 2024-10-18
MORE AT Google
Nick was great, very attentive & built a real rapport
Matty Bunn . 2024-10-17
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Great food & experience for 8 of us. Super service from Clara.
Keith Broadey . 2024-10-16
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Rasa was an outstanding waitress!
philip gray . 2024-10-16
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casual early evening meal i was not impressed the sevice was good shown to our table fairly quick after arriving i had a calazon and my wife had a sea food pitza the pastry was good but it was let down by the filling very small amount of chicken and pork meat balls the only taste was the spice which overpowered everything the wifes piza was no better think there were about 6 prawns on it in and no other sea food other words both meals were meager portions would not recomend it
Jim S . 2024-10-14
MORE AT TripAdvisor
Incredible atmosphere since we arrived, received a warm welcome from Rasa who took care of us. Definitely recommend coming here, the food came so quick and I absolutely loved it.
Glory Ramazani . 2024-10-14
MORE AT Google
An incredible atmosphere and the food was amazing. I highly recommend this place 10 out of 10. The staff was so friendly, especially Rasa. She welcomed us with a friendly attitude and smile
Reanna Faith . 2024-10-14
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Wonderful staff enhanced a great meal.
Gill Jacobs . 2024-10-13
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Excellent server Kim. Really made the evening. Thank you
lee7wilson . 2024-10-12
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Jon our server was very helpful and friendly
Amanda Howell . 2024-10-12
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Great place - especially good for students etc. fairly priced and lots of options on the menu. Nicely designed restaurant and good staff. Shout out to John for being our especially friendly waiter for the evening.
LEOxuan . 2024-10-11
MORE AT Google
Rasa was lovely, friendly and helpful. Had the best vegan rainbow 🌈 Lasagne ever.
Emma Thorburn . 2024-10-11
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Served by John, very good and friendly
Keri . 2024-10-11
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Absolutely wonderful! Gorgeous decor, amazing food and super friendly staff. Our server, Kim, was extremely friendly, polite and provided exceptional service. Will be dining here more regularly
DragonBorn_007_ . 2024-10-10
MORE AT Google
Kim was our waitress and was lovely!
lizzy king . 2024-10-10
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It was very very good and Charlie cooked so well !
Mikael Junca ghali . 2024-10-09
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Thanks you Charlie for the meal
Emma VELAZCO . 2024-10-09
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thank you charlie for the delicious meal!!
Anna Coloma Brenienek . 2024-10-09
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Thanks Charlie for this delicious lunch !
Naîko . 2024-10-09
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Charlie it was very good! Thanks for your cooking
Pauline . 2024-10-09
MORE AT Google
Staff very friendly and food great as always.
Alison Roberts . 2024-10-09
MORE AT Google
Wonderful welcome and excellent cuisine. Thanks to Charlie and the whole team!
Rajaa Indhammou . 2024-10-09
MORE AT Google
Charlie and the whole restaurant were really good! I definitely recommend it.
Samuel Lyonnet . 2024-10-09
MORE AT Google
lovely service, really friendly staff. beautiful food. thank you to our waitress Kaci x
Abbie Cousins . 2024-10-07
MORE AT Google
It was my birthday and everyone especially Rosabella and Calvin were very polite, helpful and welcoming.
mark chapman . 2024-10-07
MORE AT Google
Popped in for lunch. We were served by Laurence who was great. Very polite, friendly and helpful. Food was excellent; tasty, hot and prompt.
Karen Boland . 2024-10-05
MORE AT Google
Our Host was Kelvin he had amazing energy and was very helpful and our server was Charlie amazing service not a single complaint. Would highly recommend amazing food
Joshua Clayton . 2024-10-04
MORE AT Google
Martha, our server, was so good, very patient and cordial
Philippa . 2024-10-04
MORE AT Google
My wife and I came in moments ago on our date night of the month. We have previously been in here before and we really enjoy the atmosphere. More specifically we came in years ago on our first ever date together, so this restaurant holds a delightful place in our heart. This time didn't disappoint. Even though we couldn't manage to eat all of our food (eyes bigger than our stomach), we still scoffed our way through a delicious starter and not to mention a few slices of pizza. Being served by Millie was an absolute treat. She was very kind and gave us very good recommendations. We will both be back again soon!
Liam Thornby-Burt . 2024-10-04
MORE AT Google
Private party, wedding. Fun venue, food good and plentiful. Staff very helpful
Joy Cooke . 2024-10-03
MORE AT Google
Amazing food and had such a lovely time. Our waiter Jon was very helpful and friendly!
Anya Garcia . 2024-10-03
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Just came in for a quick bite but it's just been incredible. I didn't get the first guys (manager maybe) name but he welcomed us in with open arms, very attentive and just a fantastic gent. Had Lawrence as a server and he was just perfect, food was great and reasonably priced. Would recommend highly.
Sean Frost . 2024-10-03
MORE AT Google
5/5 stars! Kevin provided exceptional service at Zizzi's. Attentive, friendly, and knowledgeable, he went above and beyond to ensure our dining experience was unforgettable. His enthusiasm and dedication shine! Thank you, Kevin, for an outstanding evening. We'll be back! He is a STAR⭐️
Saya . 2024-10-02
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Charlie was a delight to our evening . He was polite , helpful and checked on us . Jodie hurn Norwich restaurant
Munchkin Kids . 2024-10-02
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Review for Zizzi Norwich. Our waitress was Kim. Kim was very attentive and friendly. Our daughter has a nut allergy and Kim and the rest of the staff looked after us all amazingly. The restaurant is very well geared up for allergies and everything is clearly documented. All in all a great night out. Thanks again to all the staff at Zizzi (especially Kim and her on duty manager who helped us also - sorry do not recall your name)
D C . 2024-09-30
MORE AT Google
Kaci looked after me very well. She served with a smile and sure I was happy with everything. The food was very nice.
Tom Cowan . 2024-09-30
MORE AT Google
Kim was an absolute superstar. Fab service, great food, we were a large party and Kim dealt with all our needs outstandingly.
Abbie Bunting . 2024-09-29
MORE AT Google
It was a lovely experience. Kim our waitress was very helpful, friendly, chatty and professional, despite bring new to the team!!
Adam Wade . 2024-09-29
MORE AT Google
Kim and the rest of the staff were amazing very helpful and accommodated our requests
angela tindale . 2024-09-29
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Food was delicious lots of items on menu not available though. Kim our waitress was amazing, we were a large party and nothing was too much trouble and she was very friendly. Lovely atmosphere and busy on a Sunday night.
Tracey Fox . 2024-09-29
MORE AT Google
Chloe + Martha were our servers, really friendly and good vibes :)
Neve Moran . 2024-09-28
MORE AT Google
Love the food, and the place Kim was very helpful
Sophie Haydn-Slater . 2024-09-28
MORE AT Google
Our server Rosabella was really polite and attentive. Great service, thank you! And the food was delicious!
Jonathan Sim . 2024-09-28
MORE AT Google
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1530 Opinions
The food was amazing and I cannot fault that at all! The food was 5star. However - the service time was slow. For me the reason I won't be returning was charging £4.95 for a 330ml glass of coke! That's awful and not family friendly.
1061 Opinions
Excellent Food, Brilliant Service, quick and prompt even though they were very busy
6771 Opinions
Not an amazing selection, the holding pen downstairs was unpleasant, ok but wouldn't go again. Ever
2244 Opinions
Late lunch trip to Bella Italia. A place I have always loved going to and usually choose for a birthday destination out. Usually a very lovely meal. However this evening has made me feel like I don’t want to go back. The place was understaffed (In the kitchen) which Is fine, I let the waitress know I completely understood and had empathy for this as I work in hospitality myself. No problem waiting, more than patient. (30-45 minute wait they said) Admittedly we did not pick traditional Italian meals. We wanted ribs and a cheeseburger. However £20.49 for literally ribs and a few chips is extortionate. You assume it’s going to come with the things ribs normally come with. I really fancied a cheeseburger and could see it also only came with chips. So I asked for a side of coleslaw to come with my burger. When the waitress brought the meal out the burger came with coleslaw already. Then I received a very small pot of coleslaw on the side for the price of £4.29. I said as she put it down I didn’t know the burger already came with it as the menu didn’t state so and therefore didn’t need it. But it was left. From my personal work ethic I would’ve just taken it back to the kitchen and added it back to the huge tub it’s only just been decanted from and taken it off the bill. As it had not been touched. But it was left. My £15.49 burger consisted of a small burger , a pot of coleslaw and a poor amount of chips. I was actually still hungry. Certainly didn’t look like a £16/£20 meal. Normally burgers at this price have more chips than you can eat but not here. There were no sauces on the table and we were asked if we wanted anything, mum asked for vinegar and I asked for bbq sauce, to add insult to injury this resulted in a 75p charge! For sauce?! Who charges for sauce. I really wanted another drink but it was £4.50 for a coke, I noted on the menu you can get festive unlimited soft drinks for £5 however I didn’t notice this and wasn’t upsold this upon ordering so I just didn’t have another drink. At the end of the meal I did express I was upset with the price of the coleslaw and how the waitress I ordered from did not tell me the burger comes with it already when I ordered “a burger with some coleslaw too” . I know from my own experience if a customer orders a side of something their dish comes with, I inform them. However our menu states what comes with it anyway. The waitress said I should’ve said some thing to which I said , I did… She did apologise for not sorting it out and kindly said she would get me a drink next time I come, but realistically I know this isn’t going to be an achievable gesture of goodwill. I literally never complain but I felt quite strongly with the coleslaw situation so did but it didn’t exactly matter. I know I would’ve never handled my situation this way. I never mentioned the average meal and I wasn’t going to write a review but decided to after I noticed a charge for sauce upon looking at the receipt at home , it’s ridiculous to be charged for sauce which, was only a small amount too and arrived when I was half way through the chips. Had the waitress removed the coleslaw from the bill I would’ve left a tip. I wanted to leave a tip to show I understood how stressful the evening was, multiple walk ins and delivery drivers continuously opening the door. BUnfortunately we also sat right Infront of this so it was freezing. Which didn’t matter as such as we were grateful for a table. But I decided against leaving a tip because I didn’t feel heard or helped. Working in the industry and knowing the quality of meals sent out and how much they cost caused me to write this review. Also knowing how I would’ve treated a customer. I feel ripped off. Very average meal for a high price. Which is the chains doing, not the staff serving me. I’ve come away having a disappointing experience and added insult to injury with the charge for sauce. A homeless person was outside and I went to Tesco and bought them a meal deal, then also came to the realisation this cost less than the small pot of coleslaw. Ridiculous prices.
262 Opinions
This is a really lovely place to enjoy delicious Italian food. Fourth visit over the last couple of years as visitors to Norwich. Extensive menu means you can choose from a wide range of authentic pasta, meat and pizza dishes. Wine list works. Service is great. Atmosphere lovely. Strongly Recommend. Tip: try the sirloin steak and any past seafood dish, like the others, are generously portioned.