Greggs in Southend-on-Sea

Freezing cold, drinks melted, missing chicken bites

Delivery took ages when it got too me it was cold, cheese bite had exploded and were empty shells, chicken baguette was slightly warm but stone cold in the middle which makes me think it wasn’t heated correctly

Though I understand why they had to change some items because of the time of day it would still have been nice to have had what I ordered

sausages and bacon terrible, they looked and on first taste I think they must of been reheated over and over again uneatable

Quick & Polite delivery, food still hot. Could’ve done with a little bit more butter in the baguette with the amount of bread there. Otherwise, all good

It wasn’t delivery guys fault my food was meant to be a 20-25 min wait and it’s been over an hour and just been preparing order

The driver dropped off my order only handed me one when I called up Greggs they said they handed him to meaning he had nicked my other half of my order

The fish finger sandwich was fish fingers in a bun with loads of leaf garnish and cold .

My food was delivered to the wrong house

Amazing value. Keep the good work up guys 👍

service and food was delivered and hot great service will be ordering again real soon thank you

Burnt omelette and dry bacon only one strip was awful

Hygiene-100 They guy who served me literally sneeze in front of me without washing hand or anything slowly slowly do my breakfast roll

Great food and quick delivery even still hot

Recieved someone else’s order which was no good to me as it was meat items plus delivery was very late

Cornish Pasties now discontinued. Food served tepid.

Missing all dips and salted caramel

Food was lovely and warm and tasted great

Food was fine but it’s wasn’t my order.

Was on time and was was delivered with care but got wrong order which isint the courier fault as it was sealed

Got someone else’s order and not mine!

It must be Christmas as they’re got the order right at last 🙏❄️

food was still piping hot, delivery man very friendly and the new chicken burger was great 👍

Had items missing and cold one day is great than a day or two later it’s fine not a great way to run a business

Sent two sausage rolls instead of Sausage Breakfast rolls. Over charged for them and didn’t get what ordered or paid for! Not happy.

the food was freezing and wet, squashed and ruined!

Great food Ann’s great delivery service 💯💯

Absolutely awful service, he forgot half our order and wouldn’t go back to get it. He demanded we give him the code to say he’d delivered it without getting half of what we ordered. Very unprofessional and unacceptable behaviour

Their Xmas flatbread tastes out of this world. Try it!

please can I get more people like that

food was prepared by Laura :) was hot , nothing came incorrect

Food missing cold this has happened many times now

Laura packed my order, everything arrived along with being hot and fast

The best loaded potato skins ever, addictive! Great service too, very friendly and polite staff.

The delivery guy didn’t deliver to my door. He called me saying he didn’t feel safe coming up to my flat door. He knew where I lived and took the job. I prefer food on line so I didn’t have to leave my flat. If you’re not going to deliver it to its destination then don’t take the job.

Delivery driver was rude and there was stuff missing from baguette

Great place too sit and have lunch,coffee nice,friendly staff,love the pizza and vegetable bake,can sit in side only thing is tgere not good on cleaning tables when people leave,for next customer thst comes

Food was hot, and packaged super well xxx not a squashed doughnut in sight xx thank you xx

Laura packed everything I ordered perfectly and delivery driver was polite and kind! Food is fast food so was as good as fast food can be

My roll was cold no butter or sauce in it very dry

never showed up! but said it was delivered

delivery rider didn't read the instructions properly went to wrong entrance to flats, when got my order coffee lid wasn't on properly bag was wet when tasted coffee it had sugar in it, very disappointed with the service today

Food late food cold and cappuccino had hardly any drink in the cup.

2 items missing out of 4 - amazing!

Laura needs a raise 🤣🤣🤣🤷🏽‍♂️🤷🏽‍♂️

they put chocolate on my drink and said no chocolate

Received a strawberry and apple fruit pot and didn't receive the sausage roll.

Received everything from my order but I did only order 1 slice of pizza and receive a box of 6. I opened both my bags of food to see my 1 slices in a box. So the driver has given me someone else’s order ontop of mine

Ordered my food at 255pm, had to wait an hour and a half to get my food. Then when the delivery driver turned up, he asked for a code that I gave him. His phone was playing up so he lost internet connection so I had to wait a further 5 min until his connection got sorted before he would hand my food over.

Horrible staff. Issues with providing ketchup with sausage and pasty. They say it’s not written but we only provide with hot food, seriously ? This is not the first time we visited greggs.

Took far too long to deliver and forgot a pizza, never again. THAT'S why they have a low rating!

Food not delivered, complaint being logged, full refund needed, fuming

Sausage baguette only had 2 small sausages in it when usually always has 4 !!! Extremely dissatisfied

Great, quick service. Food was piping hot on arrival and the delivery was right on time.

banging thank you 😘 best Greggs in town...

My sausage bean melt was so cold my sausage rolls were just barely warm

The food was stone coke and so was the drinks

Tad disappointed as always leave a order note asking to swap the cheese and onion bake for a vegetable bake as their is no option on the menu and this is the first time they havnt done this

The food was cold, was very disappointing, food was late and the baguette I got was meant to be cold but I got a hot one instead.

Many thanks again for putting the vegetable bakes in

I’m actually very unhappy. I asked everything to be underdone as possible and everything is overdone. Nearly to the point of being burnt.

Always lovely hot food and drink from here. prepared by the lovely Laura. Thank you for the dip. very nice .

Food not very warm and wrong item delivered

Food nice. biker delivery man got here quickly but didn't say a word to me, Slammed a big metal gate and wondered why he was locked in then. Not a good ambassador for Just Eat

Clean Shop Helpful Staff Good choice of Drinks and Food At Low Prices

Says delivered and wasn't.. why am I only getting a refund for the food and not the delivery when nothing got delivered. No option for delivery didn't come.

Pizza meal deal missing the pizza! Star biscuit replaced with jammy :( - order took 50 minutes to arrive. Chocolate donuts missing shavings from the top. Spoke to Greggs who wouldn't send out missing pizza, told me to get Just Eat to refund!

Ordered a bake meal deal which arrive with no drink and the steak bake was freezing cold

Management useless here they wont give free sauce with Pizza despite other Greggs giving it out. Apparentley its not hot food even when they serve it to you out of hot Pizza oven. Train your Managers Greggs.

Special mention to my Greggs packer Laura, who paid attention to my order notes and excelled. 🙌🏼 The food is usually great but the potato wedges were undercooked today. Not hugely but enough to make some not fit for to eat/too hard.

Driver got lost and I had to give directions over the phone which wasn’t ideal

How do you forget a whole box of pizza?

Always go here,as they never get my orders wrong. Always prepared well and labelled. Today This lovely breakfast package was Lovingly prepared by Georgia.

amazing 👏 mouth melted.. 5********

I didn't receive my sausage roll

Always go here. Service is great. lovely food. All prepared by lovely Laura.

Carol made sure food was at its best, lovely woman x

kept changing the delivery times, waited over an hour

All very nice for I do wish their rolls and sandwiches were warmer. Todays was almost cold.

Very fresh and hot! Thank you to Georgia for giving us free hot sauces with our pizzas!

Thank you for great food delivered on time

Good food,easy to order,Quick Delivery. prepared by the lovely Georgia.

lovely hot Food, prepared by the lovely Laura. On time. Always great service.

Great food and delivery. Thank you to Laura for prepping my order with care. And also to the delivery driver, who was polite and friendly! 😀

My grandson throughly enjoyed his breakfast, thank you x

driver could of cracked a smile

My Grandson was very happy this morning, perfect, Thank You x

Everything was Perfect Thank you Jane

Many thanks to Laura for the food. It was still hot upon arrival and delicious.

My sausage rolls.havent come for my child and I ordered 2 and you put butter in my roll when I asked for NO butter to be put in my roll

perfect Carol.. nailed that order thank you

Failed to include any of the dips.

The food and hot drinks are ok. The meal deals are there with photos and yet you pay different prices for it....

I ordered about 13.50ish and didn't get it until 15.50. So it too 2 hours to get . And half of my drink was spilt everywhere

Laura thx for preparing my order much appreciated

My order was prepared by Georgina at 67 High Street, Southend and it was perfect...

Ordered at 13:35 and actual arrival time was 15:20 !! awful !!

The baguettes weren’t cooked. They were just bread.. and the red bull was warm … literally going to stop ordering from here as they always seem to mess up

Drinks were spilt, so bad the bag split In my hallway, regarding in us both not having drinks (lids were both not on properly) Regarding in the drinks spilling In drivers bag, this means the hot chocolate went all over our bakes. Making them not as enjoyable. Driver didn't have any remorse. Disappointed

Terrible experience never using again