Based on 2.459 opinions finded in 4 websites
Based on 2.459 opinions finded in 4 websites
Opinions
Great service from Coleen and Mark. The service was fast and friendly. The food was really good and hot and nice size portions.
Leona . 2024-09-01
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A great visit here this evening, we have known Mark for a while. Tonight Coleen looked after us. She was amazing. Thank you to the team.
Edward C . 2024-08-31
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The food was quick and mostly good. All the restaurants atmosphere was excellent and service was good polite and friendly which made a friendly atmosphere.
Sam I AM NOT . 2024-08-25
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The biggest downshift for me is the cleanliness of the restaurant. Tables are sticky, seats with old dried sauce stains. Foods are pricey but ok - rightly done but not salted/spiced, neither decorated to restaurant level. The service we got from the waiter is 5 stars- very attentive and entertaining, waiting times for food are super short.
Natalija Morozova . 2024-08-22
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Great family dinner. Just the right level of attentiveness- drinks orders taken quickly and food soon after. Nothing too much trouble and everything arrived just right. Fabulous attentive service from Mark - thank you
KHawk . 2024-08-18
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Mark our server was AMAZING! He was so funny and kind and went the extra mile. He made our trip. Great food and fast service
Charlotte R . 2024-08-17
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Mark our server was funny and fabulous! He created a relaxed and friendly atmosphere for all the diners and he was very helpful. Thanks Mark for a great dining experience!
Fleurdy . 2024-08-16
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It was my daughters 14th birthday not only did they accommodate my grandma but also gave her meal free as her previous meal was not what she liked, they also sang An amazing happy birthday to my daughter and had me laughing the whole Time amazing service thank you so much for making it so memorable for us.
Kristoff Mavromatis . 2024-08-11
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Emma was lovely - very polite and quick service
Danielle Maywood . 2024-08-11
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Wonderful place, some of the most welcoming and friendly staff I have met, made me feel very comfortable. Quick service and great food for the price. Relaxing and pleasant atmosphere, nicely furnished and comfortable chairs.
Matt Rowland . 2024-08-11
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Mark was absolutely amazing. Extremely charismatic, put us right at ease and had a good laugh with us. It’s our second time coming and he has been absolutely amazing both times. We look forward to coming back again.
Sasha Dunn . 2024-08-03
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Mark was amazing, really attentive and gave great service throughout. Jokey sense of humour and exactly what hospitality needs!
Joseph . 2024-08-02
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The food was brilliant. Mark was the best, created an amazing atmosphere, we had nice chats and the best serving. I always love to go back there!
Paul Stefan Botezatu . 2024-07-31
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Amazing, Mark the waiter was very hospitable, excellent service with a smile 😊
Katiesha Alanis . 2024-07-27
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Big shout out to Mark from the moment we walked in he put a smile on our face! He had cracking and top class customer service ! Fast and prompt service and the food was absolutely stunning !
Chelsey Etherington . 2024-07-20
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We had a great experience with Mark who was a real laugh and friendly helpful server. He provided us with great service and was super attentive to each of our orders
Erin Sharp . 2024-07-18
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Jack was spot on! Perfect service great food. Thank you🙏
Kieron Moore . 2024-07-13
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My night was amazing. Good service from Emma and food was delicious! Would recommend. The whole team was friendly and got a lovely farewell
harry . 2024-07-12
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We popped in here for lunch. Have not eaten here for a couple of years. It was midweek and the restaurant was very quiet. The two staff on duty were really friendly. Opted for calamari and a mushroom starter. Mains spaghetti carbonara and lasagne. Both hot and tasty.
Sarah W . 2024-07-12
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Very tasty, I liked it. I will come back again. Mark especially liked it! It was wonderful.
Роксолана Демкович . 2024-07-06
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Good food and great service by the waiter who made the evening entertaining for all the diners. We have a taste card so the food was 2 for 1 which made it good value also. The only downside was the cleanliness of the cutlery and glasses which we had to get changed.
Mike B . 2024-07-02
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An overall enjoyable meal however the tiramisu and the end was a big let down, especially as it's my favourite dessert! The restaurant was very quiet however hoping that was down to local festivals. The servers were fantastic.
James burton . 2024-06-30
MORE AT Google
A bit expensive for mediocre food.
Endre Czirbesz . 2024-06-25
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Lovely place for a meal. Great food and amazing customer service from Colleen. She made a nice night even better, made sure we had everything we needed. Absolutely brilliant lady.
Rebecca F . 2024-06-23
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The food was served quickly and was delicious. The drinks were super tasty we especially loved the fruit smash. All staff were lovely, especially mark. His humour, personality and charm shone through. Colleen was also lovely and another great staff member they are both an asset to your team
Chloe Miles . 2024-06-22
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Lovely team, Mark was great creating a good atmosphere and Colleen was lovely too. Brightened our day
Katrina Miles . 2024-06-22
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Great food had the lasagne which was extraordinary deffo recommend. Brilliant service from Jodie and Colleen, very attentive, felt very welcomed and always checked in and made sure we were all okay.👍🏻
Chloe P . 2024-06-19
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Mark was hilarious, very welcoming and professional throughout our evening. He really made our meal a memorable experience.
Darren Ward . 2024-06-17
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Great food, but even better service! Mark & Steph were very welcoming, friendly and fun, but very attentive and professional. And as for the birthday singing... I would recommend this restaurant just on the service alone! Enjoyed every minute!
Martin White . 2024-06-12
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I loved the lasagne and the food was hot . Will buy again
Nyasha . 2024-06-11
MORE AT Just Eat
Lovely little restaurant. Food was lovely and one memberof staff stood out!... Mark is an exceptional server... he is funny, polite and extremely welcoming. I was in the worst mood when I arrived as my partner had been a miserable git.. but mark was hilarious from the minute I walked in... I will definitely come back if he's there!!! What an amazing human
Teresa Markwick . 2024-06-11
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Excellent service, great food. A lovely evening had by our family.
Julia Ilott . 2024-06-04
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Lovely bright room, very jolly host. Reasonable price,and not a long wait for the food. I had lasagne which was quite tasty but either the pasta or the mozzarella seemed rather chewy, not the best I have tasted but still good. My lemon cheesecake was delicious. My husband had Chicken Cacciatore and my grandson had pizza. Both were enjoyed, surplus was wrapped to take home with us. Overall a pleasant experience which will be repeated when we’re next in the area.
Carol Evans (Jesmond Fan) . 2024-05-28
MORE AT Google
Great service from Mark, good food and overall a good evening. Thank you
Carol Tarver . 2024-05-25
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Great food and atmosphere. Our server Mark was so lovely and welcoming - really great service!
Louisa Das . 2024-05-25
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Our server was Mark and he was an absolute sweetheart, so funny and made our experience all the more enjoyable!!! (also he needs a pay rise ;) )
Shivani Pankhania . 2024-05-25
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Mark is an amazing server, kept us laughing all evening and was very attentive. Great face to have at the front of a food establishment and gives Bella Italia a great name!
Karina Mayes . 2024-05-25
MORE AT Google
Mark was amazing, very chatty and cheerful! Highly recommend!
Kasia Tarver . 2024-05-25
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Mark was honestly the best craic, service was amazing. The lengths he went to to take a pic of our group was next level!
Erica Elkhershi . 2024-05-19
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Mark was brilliant, best experience and best waiter I’ve ever met
Info Lyla Green Properties . 2024-05-19
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Took a friend who hadn't been before. Thoroughly enjoyed starters but sadly mains not so good. My friend had pepperoni pizza & wasn't impressed & my calzone was ok but not as full of filling so lot of empty crust that I didn't eat. Waiter was brilliant though & very attentive, he didn't charge for the pizza
Denise Felstead . 2024-05-15
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Nice meal and friendly staff,food came very quickly and service was excellent
Andy Blackwell . 2024-05-08
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The food was amazing definitely recommend Bella ltalia
Alicia Sutton . 2024-05-06
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Went for food here which was great, perfect for allergy options. We was sat quite close to the kitchen in which there was a lot of arguing and discussion happening between the chefs and the other staff. It was rather uncomfortable sat trying to have a meal with this in the background. One of the staff I believe her name was Lisa, was over heard on multiple occasions talking down to the young lads working in the kitchen. Overall think the staff could have kept whatever was going on until the end of the night, hats of the two young chefs who kept there cool.
Libby Naylor . 2024-05-03
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We were welcome by 2 members of staff who were exceptionally caring, shown to our table, chatted with us before telling us about the menu. Service was amazing the the person in charge, Jodi I think they referred to her as came over before we let to make sure we had enjoyed our visit. All in all excellent throughout.
Tessa Duddington . 2024-04-28
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Came for my husbands birthday. Mark made it extra special! his customer service is outstanding! He’s a truly lovely man! Also young girl sorry don’t know her name. (Long dark hair) also gave great service!
Katie . 2024-04-25
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Bella Italia Peterborough are so lucky to have a server like Mark. He goes above and beyond. He is kind and friendly. He went out of his way to help assist with a disabled women I was catering for. He spoke to her directly instead of through me, which made the young women feel seen and heard. I have met mark before and thought was an asset he is to the team.
LouLabell XOX . 2024-04-19
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The food was great, the service from Steph and Mark was amazing.
Stan Mayor . 2024-04-17
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Had a lovely evening celebrating my birthday. Mark was great thank you for making my evening fun.
Donna Grainger . 2024-04-16
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Lovely evening. Mark was very entertaining. Food was lovely 😊
Belinda Vosloo . 2024-04-16
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Mark was an amazing waiter. Had a blast celebrating a friends birthday. Will definitely go back again
Judith Langton . 2024-04-16
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Had a great evening celebrating friends birthday. Mark was amazing a great waiter
Caren Welch . 2024-04-16
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Service was excellent but the quality of food served has really gone downhill since our last visit late last year.
B W . 2024-04-13
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3 course set menu, great choices and great prices
judith bedwell . 2024-04-05
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I had a wonderful experience here, the staff were all so friendly especially Mark who served me. The food came out very quickly and all piping hot tasting wonderful. I would highly recommend eating here.
Laura Allwood . 2024-04-03
MORE AT Google
It was good Extra Credit to Colleen who worked very well
R Newsome . 2024-04-01
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Colleen was lovely all evening!
Rebecca Jones . 2024-03-28
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Never had a bad meal here. Yes its a chain, but the food is amazing, and always great service.
Hayley Leach . 2024-03-28
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Pleasant enough visit, food was nice. Dessert menu was very limited due to changing over a menu which was disappointing. I think in future if changing menus etc that it should be a complete swap rather than limiting what customers can have.
Katie Morton . 2024-03-27
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Had a lovely time the waitress was nice her name was Millie
Darren Frith . 2024-03-24
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Excellent service by a lovely waitress called Millie. A credit to your team.
Karl Lea . 2024-03-24
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Service from Millie was really good :)
Ellie Hawkridge . 2024-03-24
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Loveliest server, she's called millie she was the best server ever. Clearly well raised so super lovely
Izzy F-L . 2024-03-24
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Nice family meal, our waitress Millie was lovely
Chris Frith . 2024-03-24
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Excellent service by Colleen, very attentive and polite. Great food well worth the price. Will be visiting again
Chloe Parker . 2024-03-20
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Pure Class, such a brilliant experience, we were well looked after, we were laughing the whole time Mark and Becka are fabulous
Fiona Randall . 2024-03-19
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A lovely, warm, and welcoming environment. Mark who served us was an absolute delight and a real credit to the team. That's how customer service should be delivered
Timothy Lawrie . 2024-03-19
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Always a brilliant service here. Staff are attentive, the food is tasty and reasonably priced.
Lisa . 2024-03-17
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Really great experience. Mark made the evening even more great, with his amazing banter and how attentive he was throughout our meal. We will be back again.
Louise Tobin . 2024-03-17
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Husbands birthday from start to finish was amazing! The service was incredible - especially the birthday singing! The girls and mark were incredible. Food was hot and tasty, we all had 3 courses (9 of us!) no issues at all with any of it. Drinks were prompt and tasty. All in all an amazing experience. Thank you so much. We will be back!
Charli Redhead . 2024-03-17
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Mark in particular was very friendly and always is every time we go. Even if the service is slow he makes sure we have a good time! The food is always great but the friendliness of the staff is top drawer
Skull Dinosaur (Tori) . 2024-03-16
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Pizza came super quick Good service
Louisa Baker . 2024-03-13
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Our waiter mark was amazing. Would definitely go back again so funny and friendly. The food was also great. 😊
Morgan Libotte . 2024-03-13
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Fantastic service and food and the staff sang happy birthday The waitress Colleen was fantastic and very friendly and helpful so was Mark the other waiter. Highly recommended visiting Bella Italia Peterborough.
Heidi Mayhew . 2024-03-13
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Served by Mark who was an absolute pleasure!
Sue Hessom . 2024-03-13
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Lovely meal with brilliant service always feel welcomed Jack served us and was very attentive
Hayley Richardson . 2024-03-13
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Mark our waiter seemed like he loved the job he was doing which spread happiness across the restaurant, which made us enjoy our meal all the more!
Lorna Parmenter . 2024-03-12
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Coleen looked after us very nicely
Rob Carrington . 2024-03-11
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Been twice , Mark is fabulous passionate about what he does goes above and beyond
eden major . 2024-03-11
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Mark is a fabulous host. Very caring and fun!
Rosalyn Thornton . 2024-03-11
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Recently had a meal at Bella Italia as a Birthday treat. The whole experience was absolutely fantastic from start to finish. A lovely man called Mark looked after us and honestly the man needs a pay rise he went above and beyond, nothing was an issue even with a fussy 4 year old. The birthday singing was an added extra we loved, Thankyou once again!
Jessica Manning . 2024-03-11
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Mark was a fantastic server that made the day so enjoyable, came for a friends birthday and he made the day
Sky Andrew . 2024-03-11
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From the moment we walked in we was looked after perfectly. The guy showing us to our seat was excellent and went through the menu and chatted a bit about the food. The food was superb we really enjoyed our experience and will return.
Stuart Johnson . 2024-03-10
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The food was great along with Mark over seeing the show.
ANDY NICHE . 2024-03-09
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thanks to steph for a good night
MeowBlox . 2024-03-07
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Thanks for Steph for being great company definitely would go again
Harry Taylor . 2024-03-06
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Excellent meal on Friday and our server was brilliant. Absolutely charming and provided great service which was particularly impressive as he was the only server for the whole restaurant. We thoroughly enjoyed our meal and the set menu was good value for money. We will be back soon.
Helen Hampton . 2024-03-03
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Visited today for a quick bite to eat. Food came out quickly and was very tasty! Our server Becka was friendly and her service was spot on! Will definitely visit again.
Niall Chambers . 2024-03-03
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Mark was fantastic and kept our 12year old Grandaughter and her friend entertained brilliant customer service will definately return 👏
Iris Franks . 2024-03-03
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The food overall was disappointing - we ordered garlic flatbreads to share (states on menu as sharing for 2) as starters and they charge £8 for half a garlic bread! It was a round garlic bread cut in half on 2 plates. When we questioned it being half we were told that is the size it comes. The main courses were ok, but we couldn’t use a voucher as there were more than 6 of us (6 adults and an 18 month old baby!). To top it off we couldn’t pay with American Express as they don’t take it. Overall not a great experience and we won’t be returning. Becka was a nice waitress, so deserves a mention.
Claire Marshall . 2024-03-03
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Very tasty food, nice big portions. Our allergy notes been followed through the ordering process. Becca, our waitress was kind and caring, checked on us couple times if our food was ok or if we needed anything else. It was our first time in Bella Italia Peterborough, but definitely we will be back soon!
Z R . 2024-03-03
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Great experience for us as a large party. Becca was great!
Laura H . 2024-03-03
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Lovely food, had an amazing waiter named Mark, extremely charismatic and helpful. Would recommend.
Daisy Chapman . 2024-03-03
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Mark has always been the best server and recognises us every time we walk through the door. Jodie is amazing too .
Lyn Huber . 2024-03-02
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Colleen was friendly, always a smile on her face. Vety good at her job!
Hannah Giddings . 2024-03-02
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Mark was lovely. Great service.
Sapana Budha . 2024-03-02
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Lovely atmosphere - Mark was brilliant and bubbly with us and our little girl! Thank you Mark
xSammJR . 2024-03-02
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Mark was fabulous. Need more people like him in the world. Fantastic service.
Cambear Muirden . 2024-03-02
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Food was lovely and the lady (Colleen) looking after our table was amazing. So friendly and fab with my children.
Lisa Capper . 2024-03-02
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Colleen was a Very welcoming member of staff great service and lovely food 😀
Thomas . 2024-03-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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608 Opinions
We love coming here, the upstairs is a great place to chill out and watch the world go by. We used to come here for breakfast. The staff are ever so helpful. Free cake for your birthday if you are reg
pizzapaychocolatepastalambspaghettimeatballscalzonecookedgarlicchicken1087 Opinions
Quality, consistency, presentation and service is always amazing. The food is always fresh and piping hot. Whenever we have family visiting this is the place we take them because the consistency is al
pizzapaychocolatepastalambspaghettimeatballscalzonecookedgarlicchicken