Papa Luigi's Dial-a-Pizza in Peterborough

We’ve been using Papa Luigi for years and I did feel that over the last couple of years they cut down on the quality and quantity of toppings, and the pizzas were not really a patch on what they used to be. However, as a family of four we ordered pizzas on Saturday, the 17th of February, and whoever the chef was at 1745, that day, you should keep him because the pizzas were the best we’ve ever had from you. I had to leave you this review because they were so good, not just generous toppings but the pizza dough was really good too, so if they’re like that consistently, it will definitely be on our weekend take out order every week. Only problem is you’ll be so busy with orders if you continue to produce pizzas like that as you’ll keep a growing loyal following, however we always collect from you for the deals anyway so delivery time doesn’t affect us. Thank you very much, you are the best chef whoever you are.

Good quality pizzas the best in Peterborough

Best takeaway I could get the quality of the food is amazing if there’s ever an issue they always sort it out they have really good customer service always give me the correct order when being ordered no problems at all thank u papa Luigi 🍕🥙🍟

Best pizza's in Peterborough beat domino's and pizza hut

I ordered the food on uber eats and unfortunately it left me in bed with food poisoning the day after and missed work. Strongly don't recommend

lamb donner is really nice, not greasy Veggie pizza was lovely and tasty

Very disappointing, not sure what’s happened to the place, all 3 pizzas ended up in the bin with just 1 or 2 slices gone

Took 50 minutes to arrive. Initially given the wrong orde (which was hot) . Luckily the driver hadn't left when we realised so he swapped the puzzas. Our pizzas were luke warm and dedpite paying extra for additional toppings they were scant to say the least. Virtually no cheese either. Salad was good. Very disappointing. Second time this has happened recently. I won't be ordering again which is sad because I've ordered from them for plus 20 years and I have usually been full of praise.

Best take away Pizza in Peterborough

Kebabs very disappointing, pita breads soggy and ripped to shreds, very greasy, hardly any salad. Poor

Enjoyed my Pepperoni Passion love my papa Luigi pizzas and lovely staff at the London rd restaurant.

Best pizzas used these for years

Simply I loved the pizzas from here but tonight the 2 pizzas we got delivered were by far the worst pizzas I have ever had, and the fries way over cooked. Sorry but never again after that experience

Best pizza ever owner Vic is ledgend all ways chatty and fast service

Number one Pizza takeaway in Peterborough DELICIOUS pizzas great prices Nice friendly staff. A great atmosphere you can see them there in the pizzas which is great

Good food ,but not as good as the one in walton

Enjoyed my pizza nice to have my pizza ready for when I got there

Food was shocking wont be ordering again from here

Very disappointing. One of my favourite pizza delivery places. Tonight it was cold, scarse toppings and the salad was so small it was silly. I also had to phone to chase. Maybe don't order on a Friday. Normally great but today it was shocking

Had 2 for £12 with 2 toppings Use 2 be 12inch & much topping for £10 shrink flation or what Roughly 10inch hardly any topping shocking wont buy anymore

What happened to you? We were regular customers and your pizzas were amazing. But the last three or so times we ordered have just gone from minor to bad. This last time over an hour taken to get here, multiple extra toppings missed off, super doughy not cooked through and cold. The pizza even tastes completely different plus don't think that it was as big as it was last time and ordered same size as previously. This will be the last time we order from you.

I enjoy there pizza after a night of drinking in charter's

Had a pizza last night it was delicious. Outstanding catered for my taste bud.

Nice pizza for a quick hunger. Price/performance is ok. I always bought locally and took it with me.

Without doubt one of the worst pizzas I’ve ever had - soggy and floppy base like a thick pancake, cheap and nasty toppings and the cheese is not real mozzarella. I ate 2 slices of a 12” pizza and threw the rest in the bin - suffice to say, I shall not be ordering from here again.

Order 3 12inch pizzas there arrived over 2hrs late cold and not even deep pan like I ordered. Rang them up all there said was can you hold the line.Then there promised me a free order to then say no we can't do that and then put the phone down on me such rude staff. I've been a loyal customer for years but after this I'll never order from them again terrible service.

My dad brought me up on dial a pizza. Love it. Every time I come back to Peterborough I make sure I get one. Unreal.

went there with a friend and bought a 2 for 12 deal, pizzas were amazing with a nice taste. 10/10

Pizza was very very oily could not eat it

My daughter order 3 pizzas and chips the order came with 2 pizzas and chips so we rang to say order that came was not correct ,so they said we will send anothet pizza straight away,45 minutes later no pizza ,so I rang up to enquire where it was they said on way,no apology for messing up our order ,which if they had took 2 seconds to look at order they would have noticed the order was wrong very poor customer service and obviously taking too many orders,me and my family had to eat at separate times,which defeats the object of having a take away.

Staff great food great ill be going back

Really disappointed this evening, waited over 3 hours for food, several phone calls, they said the food had been delivered, it definitely hadn't. Finally the food arrives and we are sat eating when I recieved a phone call basically calling me a liar and the first lot of food had been delivered here. I am not a liar. We order from here all the time but won't be again after tonight.

Fantastic pizza after a night on the 🍺

Very unpleasant customer service, man taking my order said he does not have any large burgers or he simply did not know the difference between 1/2 and 1/4 cheeseburger, didn't order in the end man didn't seem bothered maybe because he couldn't handle simple order of 2 large cheeseburger - don't waste your time

Love the food but staff is a hit or miss some days. They changed supplier as food has changed a bit but still lush!!!

Worse tasting pizza and chips I've tasted pizza I've had better from a supermarket tasted really cheap ingredients fries must be the cheapest they can find soggy and taste less and cold won't be going back again Avoid..

Used to be good. Ordered tonight taste rubbish and 16 quid for two 12 inch pizza with base so thin and hardly any toppings. Awful robbing place

Perfect pizza papa luigi special...generous toppings ...nothing too much trouble staff and management very good 👍

Papa Luigi claims to have invented every aspect of the modern day take away pizza. Though he's still figuring out how to deliver food that isn't soggy, and might possibly send you into a coma, and not good kind.

Lovely pizzas baked to perfection 🥰 we always have the same three 12 inch pizzas 🍕 as decent value at £17.50 and always tasty, well done as always papa lungi

Mixed kebab only 2 pieces of meat other than doner

Took almost 2 hours for my delivery to arrive on a Thursday afternoon. Both pizza and chips were over cooked and lukewarm at best. Used to be good.

After many years of good service and good food, I’m afraid it’s Pizza is no more than average.

Bezza pizza place in the borough

Has really gone downhill . Want a pizza order from Lincoln Road .

Ordered large chicken tandoori on nann, Actually received very small amount of chicken and was not tandoori, tasted awful, first and last time will visit there.

Bad service, rude customer service, food not fully cooked.

Good food and very friendly staff, good service at a reasonable price 👍

One of the best pizzas I've ever had. The house special pizza is excellent, and the olives & anchovies are an excellent & tasty throw back to old-school pizzas

Stoped by just on whim got a large Donner kebab it was worth it nice service

Spotlessly clean, Covid compliant, friendly staff, excellent friendly service, top quality ingredients, freshly prepared and cooked served piping hot, excellent quality and value for money, delivered freshly cooked piping hot authentic pizza would definitely recommend

Ordered a chicken burger and chips. Awful!!! No option for salad or sauce. Came with some manky brown lettuce and a pretty much a full tub of mayo smothered all over it. Chips and bun were that soggy they weren't even edible. Meat on the pizza was cold and the pizza itself was so overdone! Used to love ordering from here, don't know what's happened but won't be ordering again.

I ordered garlic bread with cheese on top the garlic bread was burnt

Really nice Pizza at a good price

Spotlessly clean throughout, fantastic friendly staff, fantastic friendly service, top quality ingredients, food freshly prepared and cooked served piping hot authentic pizzas excellent quality and value

We Was peckish on a weekend and wanted something on a deal, got a Nice deal and the pizza was nice too.

Wow...worth a visit... bet you go back!

Authentic traditional Italian pizza, fantastic friendly staff, fantastic service, freshly prepared pizza quality ingredients cooked to perfection, excellent quality and value Covid compliant, would definitely recommend

Fantastic friendly service, friendly staff, Covid compliant, food freshly prepared and cooked served piping hot would definitely recommend trying

Went friday some staff were more interested in the crash was told to wait outside no issues with that lady said we will tell you when the foods ready waited about 25m vic come out said your kebabs are ready they have been for 15 mins got home was stone cold note to self dont go there again fuming wasnt the word

Order no 14, ordered on 26th December 2020. What an absolute disappointment! £5.80 on a donna kebab, old cold meat, grease covered and very very small, as in 4 long pieces of meat and a ton of old grey wet salad and a cardboard pitta! Will not be ordering again and I suggest you save your money!

Authentic tasty freshly cooked pizza , fantastic friendly staff, fantastic service, freshly prepared pizza cooked to perfection piping hot food spotlessly clean throughout COVID compliant would definitely recommend collection or delivery

Absolutely awful tonight, what a disappointment.. We have ordered a good few times from here and has always been good. However we spent nearly £50 tonight and it turned up late with half the order missing including the extras on the pizza and side orders.. My husband rang to see what had happened not even to ask for the rest to be delivered and the lovely girl, who was polite BTW asked if he would like to talk to a manager, yes was the answer and he came on the phone moaned that he was busy and laughed.. What a shambles, glad to see your customer service is up to par. Would not recommend..

Pizza and customer service very good much better than Dominos

This is where I order my pizza from all the time and I recommend it. They have a good selection of pizzas and there deals are also very good.

Buy one get two free. Lovely fluffy deep pan bases, good quality ingredients and perfectly cooked. Papa Luigi gets better and better

Fantastic pizza, worth the drive from Nottingham.

Excellent friendly staff, always excellent service, spotlessly clean throughout, COVID-19 compliant, all food freshly prepared, cooked to perfection everytime piping hot top quality ingredients fantastic value would definitely recommend all day long

Always a delicious pizza at a reasonable price. Pizza always arives hot and on time.

Not bad, good price when using deals, vegan options

Best pizza around and 2x 12" pizza with 2 toppings for £10 can't complain at all

2 for 10er when they want collected and the still billed full price. be going else where from now on

Nice food not so impressed by no attempt to distance in the kitchen and didn't help with the delivery drivers in the kitchen too If I hadn't have already paid I would have gone elsewhere

Spotlessly clean throughout, friendly service, friendly staff, COVID compliant throughout, pizzas freshly prepared with top quality ingredients, served piping hot freshly cooked would definitely recommend all menu is excellent and cooked freshly to order and a small outside seating area to eat also

wow what can I say about this place Super friendly staff Truly delicious pizzas Superfast delivery service with a friendly smile I have had many pizzas from Papa Luigi's London Road absolutely delicious pizzas I love my meat feast Papa Luigi's special I have also had their kebabs they are deliciou. Couldn't ask for more friendly staff vic and staff keep uptake good work.

Don't try talking to the owner/manager. He will just ignore you every time. Guess his customers are beneath him. Foh staff are friendly enough tho.

Fantastic friendly staff, fantastic freshly cooked food piping hot, top quality ingredients, spotlessly clean throughout , following government guidelines , would definitely recommend great deals , and dietary needs catered for , gluten free pizza are amazingly fresh and tasty cooked to perfection

Been using Papa Luigi for over 20 years but on a collection service. Tonight I rang for delivery at 10pm orderd £27 worth of food was told delivery was 30/40 minutes. 1hr an half later after ringing twice it turned up cold ended up chucking half my order would of been the hole order if I wasn’t so hungry. Disgusting customer service on the phone.

Always fantastic friendly service, fantastic freshly cooked authentic pizza including gluten free pizzas and vegan also catered for, all menu is excellent quality burgers , kebabs , chicken all fantastic and freshly prepared by fantastic friendly staff piping hot and perfectly cooked

Vegan pizza has chicken on it. Base wasn't cooked enough. Delivery was very fast.

Friendly staff, fantastic great service, freshly cooked tasty pizza, top quality ingredients would definitely recommend every time

Just had our first papa luigi pizza and I must say its one of the best pizzas 🍕 I've ever had delivery was pretty much spot on to the time given and buy one get one free also can't beat that will be ordering again for sure thanks papa luigi dial-a-pizza London road

Fantastic Pizzas and other authentic Italian flavours. Everything freshly prepared from good quality ingredients. Recommended! Great service.

Fantastic friendly staff great service, fantastic tasty authentic freshly cooked piping hot pizzas , catering for gluten free and vegan dietary requirements well worth a try , various offers changing regularly , kebabs are fantastic freshly cooked and very tasty also

Excellent customer service , pizzas are amazing , very fast delivery !!!

Best pizza I’ve ever had so far! Will defo order again! X

Fantastic friendly staff, great service, fantastic freshly cooked tasty pizzas , gluten free pizzas are fantastic freshly cooked and very tasty fantastic deals on offer would definitely recommend best pizza in Peterborough in my opinion fantastic value and top quality ingredients all freshly cooked to order

I ordered chicken kebab to home and the chicken was still pink inside, so I call them and ask for replacement. After sometime they deliver my new kebab and my suprise chicken is still pink. I call them back saying that again the same issue and they start to tell me that they checked every single piece and everyone of them was perfect. And they will not do replacements anymore... Of course because they're closing up. After this I will never order there again.

Pizza is nice and service was good

Brilliant pizza and great delivery time thanks. Would recommend papa luigi

Nice staff.However the pizza had a low quality ingredients, meaty pizza wasn’t tasting good at all.

Best pizza in town and much cheaper than the alternatives. Price is always better if you can collect.

Under new management, fantastic deals, friendly staff, fantastic offers on pizzas , freshly made pizzas, hot and tasty, spotlessly clean , pizza piping hot, great tasting plenty of topping well worth a try and look out for special offers like £5 pizzas with two toppings...

Exceptional pizza with outstanding service. wouldn't go anywhere else for a pizza. Thanks p.l team

grat pizza at a reasonable price knocks the spots of domino's

Very friendly excellent service

Very friendly staff & tasty pizzas

Excellent fast quality service .The boss is sound .👌

good verygood！our regular pizza shop

Delicious pizzas. Fast service.!🤗