Primo Piatto in Epping Forest

Absolutely abysmal! Booked for a Mother's day surprise, didn't get our starters for an hour then had to wait another hour for the main courses and when they did come out they had forgot 2 of the mains both the mothers food! Once it finally did come another 20 minutes later they were both stone cold! Will definitely not be back

Awful place. Booked for 8.30. Took 10 minutes to even acknowledge we were there. 8.45 we sat down and didn’t get starters for over an hour. Then had to wait another hour for our mains. No one came and explained why there was such a wait. When it came my friends chicken was still raw in the middle. Waiter tried to fob her off by saying it was a thick bit of chicken. lol. Basically we won’t be coming again!!!!! Disappointing

Visited yesterday for lunch. Lovely buzzy restaurant and nice decor. Friendly staff. Good food. Great place for Italian food with family or friends. Will definitely visit again.

Great food and a lovely restaurant. My pasta was delicious! Considering it was Valentine's and busy, the customer service was good and the staff were very friendly. We will definitely return again and I recommend a visit.

Great food, beautiful place, amazing customer service. Good location and parking. We will definitely return again and recommend it.

Went last night, first time there, but won’t be the last. Lovely restaurant done out lovely with a great ambiance. Lovely welcome, great staff. Nice not to be rushed with a 2 hour slot. The evening was relaxed. Good menu choice and the food was lovely. Service great. We had a birthday cake and no cakeage charge. We will be back

Have just tried the new lunch menu. 3 courses for £19.95. Good value excellent food and service great atmosphere will return 👍

Lovely place fantastic fresh bruschetta and mozzarella and wonderful service in a beautifully decorated and clean 5 star environment-. We will definitely be back if in the area again !!

Met with friends for a post Xmas get together in this warm and welcoming restaurant. Had been to the restaurant previously for a family function which was excellent so it was a no brainer to have lunch here. Really fantastic, with friendly and attentive service. The food (especially the pasta) was terrific and all guests enjoyed their meals tremendously. We will definitely return and would heartily recommend .

We're super fussy... but we finally tried this restaurant after driving past it about 100 times over the past year or so. All I can say is WOW - the interior is so beautiful, the flowers hanging from the ceiling, the cute little wrap around bar which makes you feel like you're on holiday and all the smartly dress staff, we were really impressed. The waiters were SO friendly and very professional, the perfect amount of attentive without being overbearing. The menu was great, lots to choose from. The music was very ambient and perfect for the setting. My parter had pizza and I had risotto, both delicious! We had Tiramisu for afters which is made the traditional way! We only know this as we've just returned from Rome and found out the proper way to make it is in a glass/bowl and it should be really creamy and wet, not thick cream like us stupid Brits make it. The bill was around £35 per person and that includes 2 fab cocktails and a beer too. It's absolutely delicious and I can't wait to come back again!

Stopped in on our way home from a long day out. Decor was quite nice. Menu was ok both husband and I chose the pollo Milanese with a side of zucchini fries to share. Pasta was ok sauce tasted like it came from a packet, chicken again was ok. Had worse but had a lot better, zucchini were again ok. Would I rush back. No I wouldn’t. Shame as could be so much better.

We came off the M25 on our way to meet family in Epping. We saw the Primo Piatto and thought that this is a pleasant spot for luncheon, rather than walking up and down Epping High Street looking for a place. Primo Piatti looks like a former pub converted. It has a decent-sized car park and has a pleasant interior spacious. The staff were friendly. The menu is overall rather limited and very limited in vegetarian/vegan options, despite being assured over the phone that there were plenty of vegetarian options. I would have expected beef dishes, but the only really affordable meat was chicken. The menus were tatty and dog eared. I opted for Pollo Milanese which came on a bed of spaghetti in tomato sauce and a few leaves of lettuce and a basil leaf, masquerading as a salad. The sauce was bland with no basil taste. On the menu it clearly states that main courses are served with potatoes and vegetables of the day – where did they go? The crust on the Pollo Milanese was tasteless and the slice of lemon was too small to render any lemony taste. I would have preferred less pasta and more salad. My wife had gnocchi – again a pile of gnocchi in a large bowl, but no garnishing/vegetables. Pricewise, expensive for what we got, particularly the gnocchi. For dessert we had a tiramisu, which came in a wine glass with a lot of cream/mousse. Tasty, but expensive for what you get. Will not be returning.

We visited here for my daughter’s birthdays with family, the decor is beautiful, the food was amazing and the service was first class!! Can’t recommend this restaurant enough

Great quality food, including a full range of gluten free including pasta (ask). Friendly and efficient staff. Our 5th visit.

We went out with friends for our lad’s get together.It was a lovely evening.The good was top class.the service was very good we were not hanging around ages for food.Despite it been a very busy period.The food and service was not compromised

We visited on the Thursday lunchtime, We all had a great time,and everyone enjoyed their food, the staff were very friendly and helpful. Will definitely return, highly recommend.

Not easy to find a really good Italian restaurant, especially as I’m half Italian and have lived in Italy but I can honestly say, hand on heart, this is well worth it. The food was excellent and the staff really friendly and welcoming. Nice atmosphere.From...

Seven of us tried this lovely decorated restaurant for the first time! It was packed and have two sittings! We came to the second one! We were shown to our table and then we sat waiting whilst we got our drinks we waited forty mins...

The service was outstanding and the food always amazing! Couldn’t ask for better I will be back. The place is a goldmine in the making ❤️

Dine in | Dinner | £30–40 We went for dinner last night ,for my son's 8th birthday. First time there ,far from our place but look good,good reviews so we decided to give it a try.The restaurant is lovely, food is ok(but I am a...

A really lovely restaurant to visit. The restaurant decor is beautiful, warm & inviting. The menu has choice but not too much choice. Having visited twice now, the food on both occasions was excellent. The staff are friendly and helpful with any queries. Best of...

Excellent meals, perfect range of choice , beautiful decor, very clean and great staff, good value £43 per head including drinks

Stunning decor. Excellent food. Friendly and attentive staff. First time there but certainly won't be the last

My husband and I had the seafood linguine. Was absolutely tasteless with , hardly any seafood in it at all. We both got one prawn head , no body, no other prawns. A few mussels and clams. No kind of sauce or flavour, bland and...

I came here to celebrate my daughter's 18th birthday and have to say it's one of the nicest Italian restaurants in the district. The staff are so friendly from the moment you walk in & the food is very tasty & good value for money.

Amazing setting and food. Would recommend the seafood risotto. Waiters very attentive and nice. Lovely desserts and coffee.

Ok, where do I start. I called and booked a table for an hours time for the four of us and it was handled very professionally. We arrived on time and we’re welcomed and shown to a great table, although I couldn’t see any bad...

This is a busy authentically Italian restaurant near Exit 26 of the M25. It is a convenient halfway point to meet my son and his family. The food is excellent and the service very friendly and attentive, even when they are short staffed.

Excellent food and service decor inside splendid DONT BE PUT OFF BY OUTSIDE DECOR so glad we ventured inside

Great food and wonderful staff, we had a lovely time and will go back for sure. The one star off is for the music, as in many restaurant in UK unfortunately too loud and inappropriate for the place, which should have soft gentle and low...

We’ve just had a delicious meal with friends at Primo Piatto. We started with bread and olives for the table. Olives were big juicy and plump along with a selection of tasty breads. Mains we had, chicken in mushroom sauce, seafood spaghetti (big juicy prawns...

Great ambience beautiful decor. Staff polite and friendly with fantastic service. Starters, mains and dessert were lovely and well presented will definitely return.

Second visit here. Playing music in a restaurant is said to enhance the customer experience. 55db is ideal (conversation is 60db) and should be measured. Instead, pop music (completely inappropriate - isn't there any good Italian music?) is played and a member of staff obviously...

The Restaurant has Excellent ambience - extensive good menu - excellent food - friendly staff Definitely worth a visit!

Great place , good service Quality ingredients cooked perfectly! Recommend the Veal chop ! It was fantastic and the fish was also . Definitely return

Visited on a Thursday evening 7pm. Decor and ambiance lovely. Shown to a nice window table overlooking meadow. Brought our menu and a wine menu. Selected our wine from the reasonable priced wine menu and requested some tap water which was supplied in glasses with...

Visited for the first time to celebrate a relatives special birthday lunch and everything about the day was excellent. We were a party of circa 30 people and pre-ordered our meals, but everything was served piping hot and really tasty. I tried the Bruschetta and...

I will preface my review by acknowledging both the challenges that comes with serving a large party whilst still commenting on our experience. As a party of 14 on booking we were asked to pre-order our meals which is not unusual and we were happy...

We have been here before a few times and again the food was fantastic, and the service was excellent, subtle in approach. I highly recommend the seafood risotto, an absolute winner, save some garlic bread for getting all tje delicious sauce. Of course we will...

Nice helpful staff & location at edge of Epping Forest. Easy access from local roads and M25 Food nice

I have eaten here a few times now and always feel welcome from the moment you walk in the door as all the staff are very friendly. The recent visit was to celebrate my daughter's 18th birthday and everyone who attended all said how nice...

The setting is lovely, that’s about it. Our vegetarian guest was served a meat calzone instead of the vegetarian options, despite us clarifying 3 times that she wanted the vegetarian calzone. When brought to the attention of the waiter they were not interested just took...

Had a stunning meal here for mine and my husbands 9th wedding anniversary! My husband is Sicilian and the food was beautiful. Fresh, full of flavour and authentic!! Yes a little pricey but it’s worth it for a special occasion and the decor is stunning!

First time visit last night. Many thanks to Enzo and his staff. Very friendly and professional. Excellent food, service and ambience. Highly recommend.

Not gonna lie, best Italian I’ve ever had. The food was unnnnnreal, service unreal, drinks unreal, I’m not sure what the bad reviews are on about :). Ambience was lovely, decoration perfect. Perfect for family night, date night, girls night, you name it. Thank you...

We regularly eat out and can honestly say it’s the nicest meal we’ve had in a long time. Large portions and considering the cost of food these days…very reasonable. Will definitely be coming back as the menu has a lot of choices that I’m eager...

Visited this restaurant for the first time this evening and while it was “ok” it was definitely nothing more. High prices, small portions and average food. We were keen to try it out, but wouldn’t go back now we have.

We visited on Saturday night as a group of couples. We had brilliant service, food was delicious and well presented. I had the prawn cocktail for starter which was so fresh and the prawns were extremely tasty. For main, I had the tagliatelle with chicken...

We arrived here by accident, 6pm on a Sunday evening. We were booked into the pub almost opposite, but absolutely nowhere to park so came here instead. Prompt, professional service, shared a cheese and meat antipasti which was huge, plus breads, some of which I...

Lovely restaurant, with delicious food (great portions). Hardly no waiting time for food. Nice decorations. Will come back soon.

Great food and service. Proper italian restaurant very well decorated. It sists beside Epppng Forest which is an asset

We took some friends with us to the restaurant for the first time - for our starters we ordered garlic bread and one prawn cocktail - the prawn cocktail was so disappointing for the price they were charging - four prawns sitting on a base...

We have been waiting for this restaurant to open for some time. And finally it opened! Definitely worth the wait, we have eaten there several times now and the food, drinks and service has been excellent on every occasion. Great vibe, good food and we...

Wow! Been driving past this refurb restaurant and seeing it closed for so long and then saw it open yesterday and decided to have a quick drink in their beer garden. Whilst ordering drinks inside I saw how fabulous the place had been made and...

We visited a couple of weeks after they opened the restaurant and at the time we witnessed a number of teething problems which has unfortunately put us off from returning. I can see there are positive reviews from others and so presume by now that...

Our first visit to the newly opened restaurant. Very welcoming staff, very nicely decorated and great Italian food what more could you want. We will definitely be back

lovely staff, great service, pretty decor and the food was really nice. Definitely recommend and it’s nice to see a restaurant up and coming in Waltham Abbey!😁

Wow! Arrived at 1pm with other families waiting to be seated.I thought we'll be in for a wait here.Not at all.Service was prompt and food arrived promptly. Started with a pizza to share, followed by pollo alla Milanese. Top rated chef. My wife had a...

Waltham Abbey has a new gem in this most amazing Italian restaurant. We came here for lunch and they did not disappoint. The aubergine starter was purely melt in the mouth. The spaghetti arrabiatta was made with fresh pasta with the tomatoes and chillis being...

Beautiful restaurant, staff are very attentive and the food was amazing. Not really wheelchair accessible, but the staff were so amazing, I am sure they would find a way. Big car park. We can’t wait to go back.

I visited mid week for lunch, a table of two. Really warm welcome (the manager introduced himself and shook my hand), and great service. The interior is stunning!!! We had olives, bruchetta with palma ham, followed by Carbonara and Gnocchi. The food was delicious! Will...