The best restaurants serving Italian food in East Midlands

I have taken time to reflect before writing this review. There are several things but the thing that offends me most is that my friend had a random piece of pepperoni in her otherwise lovely fish meal. We made the server aware and he stuck his finger and thumb into the plate of food to remove it - “l’ll get rid of that for you “! I fully accept that had he taken the meal away to the kitchen he would probably done the same but it did not fill be with confidence in the Food Safety training that staff are given - obvious cross contamination issues and hand hygiene issues. Our table was booked for 6.30 and it was 8pm before we were served any food. If we wanted a drink we had to go and find someone to order from. Online orders were definitely prioritised, lots of those being dispatched as soon as the drivers arrived. The food ( apart from the vegan lasagne) was really nice but we were served in dribs and drabs with some of our party being left without food for as long as it took for some to eat theirs. We were offered free drinks as compensation what we actually got was 2teas, 3 coffees and a hot chocolate- the cold drinks were not included. The tea was served with fake cut glass tumblers to drink it out of - an accident waiting to happen pouring hot liquid into glass! The reason given was that they only had one cup. I could have understood that if the place had been full of people drinking tea, but it wasn’t. The sad thing is that having written over 1K words I have yet to mention the food! I could go on and on with bad service comments but I will stop and mention the food because hopefully they will address the service issues ASAP I had crispy belly pork, exactly as described with beautifully cooked vegetables. All of the salad/garnishes on all of the meals were lovely and fresh. The people either side of me had fish and chicken, also lovely with the same vegetables as mine. Pizzas looked yummy too. Would I go again? Maybe a different restaurant in the same chain.

Cosy spot, handy for the Lace Market and the Broadway Cinema. Food was OK, but the house red had seen better days. Friendly service.

Great place for a conference or large meeting...

Another absolutely incredible meal at Jones's Bistro at The Cross Keys Burbage. Sea bass cooked to perfection in a tomato and caper sauce. Definitely one of the best meals I have ever had.

Would be good to be notified when food is on the way, which didn't happen here and then showing it had been delivered with no food! This was surprising and a phone call to the restaurant was partially reassuring as they said it was on the way and be here in 10-15 mins, it only took an extra 5 mins. The side (tots) were OK, a good size and cheese and ham flavour was good, a few of them though did have black spots of bad potato and these were avoided. The pizza was hot and tasty.

Use regularly and find the staff very friendly and helpful- even when busy ! Cobs unmatched and great choice . Coconut latte is a must and as you can see empty plates scrumptious😉

Didn’t receive delivery of pizza want a full refund, restaurant said they couldn’t deliver it in case it was eaten by cats

On time and the food perfect, highly recommended.

Fantastic breakfast! We loved our breakfast here fantastic service as always and a very good choice of breakfast something different really good coffee to here we can’t wait to go back and try other choices very good value for money 😀

Service - Rubbish Wait Time - Rubbish Food - Rubbish Price - Rubbish (Includes a service charge for poor service make that make sense) Advice - Big Fat Avoid!

Booked a table to eat on Friday only to arrive on time to be told they only accepted card payments , wow and no mention of this fact on the booking or confirmation e-mail, we will not bother wasting our time again as there are so many other more deserving resterants to choose from in the area that actually take real money

Went here as two couples on a Friday evening. The food was good, service was good and we were not rushed at all. Two courses and two bottles of wine for around £85 a couple. Very reasonable.

Awesome place. Great service, lovely wine and food to die for. So now my 3 favourite restaurants are in Louth. Amazing stats for such a small town.

Absolutely shocking service. Waitress put through starter wrong, then supervisor made out like it was my fault because the menu had changed and I hadn’t specified the size of the garlic bread we wanted- umm maybe the waitress should have asked. Mains came out, one carbonara was very chewy chicken, spat out most of the 6 mouthfuls eaten. On asking supervisor to take it off the bill, she stated it could be replaced without the chicken or would take half off the meal as she had already eaten it. On speaking to another supervisor she stated no manager on site, although I knew the manager was I know who the manager is. She was stood at the food deck speaking to her. On the supervisors return to me after speaking to the said manager she told me she could take my details and the manager would investigate it when in, all whilst I was watching her. I asked how exactly they would investigate the meal when it had already been taken away and put in a bin, TOMORROW!! Bill comes out and both garlic breads on the bill and two lots of cheese charged. Small discount taken off not totalling the full garlic breads. I again asked for them to sort the bill for the messed up garlic breads as wrong. They still refused to take off the carbonara as 6 mouthfuls had been eaten! On speaking to the first supervisor, I told her the service was rubbish, you shouldn’t pay for something when it’s horrid and she rolled her eyes at me. I also told her I knew the manager was there and I don’t like being lied too! The second supervisor had told me both of them were supervisors but then dated she couldn’t go against what the other one had said as she was higher than her position. Also a lie! both of them were tripping over each others lies. I will never ever go back to Frankie & Bennys which is a shame as we love it there and got here often! One supervisor very rude lady with red/black hair. Other supervisor very small lady- don’t lie to someone’s face when they can see wit their own eyes and know exactly that your lying to them! absolutely crap service and a complete waste of £61.00.

Staff were superstars, so friendly, easy to talk to.. place was busy but nothing was too much trouble, food was GORGEOUS and fresh! Best carbonara ever! Didn’t have to wait long at all, Have never been to Prezzo and will be coming back after this visit!