Based on 277 opinions finded in 1 websites
Based on 277 opinions finded in 1 websites
Nº 592 in 780 in East Lindsey
Nº 26 of 29 Italian in East Lindsey
Opinions
Had a lovely meal to celebrate an 18th birthday .we all had a lively time.. staff were lovely and attentive ..No pressure on finishing up and leaving either
Rob R . 2024-10-31
MORE AT TripAdvisor
What a great place. Superb service by the owner. Delicious food. Wonderful atmosphere for a Wednesday night. Sensibly priced. Clean. Could not fault it. Highly recommended. Many thanks 🙏
Phil U . 2024-09-11
MORE AT TripAdvisor
Awesome place. Great service, lovely wine and food to die for. So now my 3 favourite restaurants are in Louth. Amazing stats for such a small town.
Luke P . 2024-09-11
MORE AT TripAdvisor
I have used this restaurant many times over the years. The quality of the food has been consistently great. The service however, has deteriorated to the point that I will not return. I had hoped it may improve with the relaunch but sadly it has got worse. The owner is just so unacceptably rude.
Louth_T . 2024-08-30
MORE AT TripAdvisor
We did not find the restaurant welcoming, our waitress couldn’t even find a smile. The food was average, and only house wine available by the glass. It is not somewhere we would return.
Sjs . 2024-08-30
MORE AT TripAdvisor
We've been to Via Italia Restaurant 4 weeks running. First and second visits were light bites. Chose different courses each visit. Next to visits were pasta dishes. Every dish has been top quality and delicious. We've had four weeks of fabulous food from Via Italia. Looking forward to many more.
JandJ100 . 2024-08-14
MORE AT TripAdvisor
One of our favourite places to eat in Louth. My friend is gluten free- she had the pasta. My husband and friend had pizzas with extra anchovies. The service by 3 young lads was super quick, very professional and friendly. Highly recommended.
Nicky H . 2024-01-27
MORE AT TripAdvisor
Myself and my fiancé celebrated a special occasion at this Italian restaurant, and it exceeded our expectations in every way. The polpette and lasagna were perfectly cooked and seasoned, while the olives and seafood tagliatelle were hot, fresh and beautifully presented. The waiter was attentive, ensuring our experience was seamless. The pricing of the menu was excellent, making it superb value. Highly recommended for anyone seeking a combination of delectable cuisine and excellent service. Will definitely visit again!
Darren Piper-Holt . 2024-01-18
MORE AT TripAdvisor
Excellent meal. Service friendly efficient. Good atmosphere Great value. Cannot wait to come again.
Margery R . 2023-11-01
MORE AT TripAdvisor
Terrible,worst customer service I've ever experienced in all my years of dining out,waited 1 hr 40 for main course to arrive,when we questioned whether it was the correct meal the woman who served us become very arrogant and rude,when we told her she was being rude to us she threatened to take our meals away and kick us out of the restaurant,I'm here to serve people not be nice to people we were informed and then insisted she wasn't being rude and again threatened to kick us out,I wish we had let her in the end because the chicken pasta dish I had was very disappointing and was mainly just pasta and sauce with the very minimalist amount of chicken,certainly the least amount I've ever had,would never go back again and would advise others not to bother.
Paul Samme . 2023-10-07
MORE AT TripAdvisor
Please, please, please don't eat in this restaurant. Extremely disappointed with the service and the food was awful. We waited over 35 minutes for somebody to take our order and then another 20 minutes for the starters to arrive, the presentation was okay, but the starters were cold. Me and the wife, both ordered pasta, I had King prawns and the wife had salmon, in my pasta I counted 4 King prawns, and after my wife started eating her salmon paster, she found a great big chunk of skin that apparently had been mixed up with the pasta, look at the photo. I spoke to a young waiter and he said he would have a word with the kitchen staff but he never came back to me. I asked him again and he just said it was a mistake from the kitchen, at this stage, we called it a night and asked for the bill, we waited for another 20 minutes for the bill, in the end, and fed up with waiting we got up to pay at the counter. At the counter, I mentioned the chunk of skin my Wife had found in her Salmon pasta and how slow the service had been. The lady I spoke with had no manners whatsoever, she was extremely rude and her behavior was appalling. She shouted at me and accused me of being a serial complainer, and told me to never come back to a restaurant. Not going back to the restaurant is probably the best advice that she has given me, not a single Sorry, just don't come back. I would advise anybody not to even eat in the restaurant as the service and food are both appalling.
Martin S . 2023-08-03
MORE AT TripAdvisor
Great food very friendly service,and great value.traditional and just what you want from an Italian restaurant.
maloxborrow . 2023-07-31
MORE AT TripAdvisor
Very poor service is an understatement. Just told to sit there. Then we waited over half an hour and nobody even asked if we would like a drink!!! I cannot comment on the food as we never saw a menu!!! What a waste of time.
jeremyfirth16 . 2023-06-29
MORE AT TripAdvisor
Unaccommodating & poor service. 13 in our party we would not go back. Turned our special occasion into a disappointment
Cottonsocks1960s . 2023-06-27
MORE AT TripAdvisor
Just popped in for a quick meal before a concert at St. James. Even though the restaurant was fully booked, they managed to fit me in. Just had a main course (Pollo alla Creama), which arrived very promptly. All the staff appeared competent, friendly and helpful. Sensibly priced. Despite some negative views on this site, I found it to be perfectly acceptable. High standard of food, presentation, and service. Thank you
Barry W . 2023-06-24
MORE AT TripAdvisor
We were on a weeks holiday in Louth and Via Italia was a short walk from our cottage. The lady "front of house" was excellent, and managed to do some training of two young guys (who were obviously new), whilst supervising our order. We both had calamari to start, then a baked aubergine (Melenzana) and a spaghetti gamberoni for mains. Plus a couple of bottles of house wine. We've had several holidays in Italy, and can vouch for the authenticity of these dishes. We have some redecorating to do at home and admired the colour scheme. When paying our bill, the staff member showed us the tin of paint, in case we wanted to buy the same. Excellent friendly service.
robertmR1460MD . 2023-04-30
MORE AT TripAdvisor
I’ve visited this restaurant regularly for over 6 years now and always found the staff to be very warm and welcoming. The food has always been delicious and I’ve never had a bad meal - nor has anyone else at my table. I’ve had many wonderful social nights there and would definitely recommend it. Thank you to everyone at Via Italia!
Jowts . 2023-04-25
MORE AT TripAdvisor
Went tonight for our anniversary. Food was outstanding. Everything was fresh and hot. We had three courses and all where really tasty. The two young lads who served us gave us amazing service, could not do enough for us. Excellent all round will definitely return.
Jessica W . 2023-04-06
MORE AT TripAdvisor
Had an evening in via italia. we usually use Montebello as it’s amazing, that was full so we decided to give this a go as we hadn’t been in ages. When we arrived it took at least 20 minutes to get drinks. We were in a group and it was busy so we didn’t make a fuss. The waitress that attended our table was a foreign woman, heavy build, tall, very arrogant. She’s been there years, manager. She’s rude, didn’t want to look after us, she was far more interested in socialising with a table of friends and checking herself out. The way she spoke with the young kids that work there was terrible. No kid of mine would work there I’d end up sorting her out. The staff worked so hard but were constantly shouted at and belittled by this rude manager. It is such a high pressure restaurant it takes away from the what should be a nice atmosphere. One girl was clearly crying. It’s clear to staff and customers the problem in there is the manager, the table next to us was saying she is always the same and has a reputation for being a bad boss and spiteful. Food was ok. Felt sorry for the chef he looked like he was ready to drop as well. Probably on minimum wage with no free pizza at the end of it all. Wouldn’t recommend Hiho hiho it’s back to montebello I go
Dawn M . 2023-03-16
MORE AT TripAdvisor
Went there for a birthday meal the service was not good the women was happy to help others but not us the meal was cold the chips were over cooked was very impressed and it was really good before
adam c . 2023-03-06
MORE AT TripAdvisor
Excellent evening with family. Restaurant was full, great atmosphere. Food was delicious - chef made adjustments to the menu as requested and service was first class!!
Heather S . 2023-01-20
MORE AT TripAdvisor
In these days of poor customer service, over-priced food and poor quality, it was so refreshing to stumble upon Via Italia in Louth. We were welcomed warmly, looked after attentively and enjoyed good quality hot food at a very reasonable price. This is hospitality at...
LincolnStudyCentre . 2022-12-23
MORE AT TripAdvisor
Where do I start, if there were negative stars I would award this restaurant -4. I went to this restaurant because of the good reviews? So I decided to take my wife there for her birthday, I rang in advance and booked a table, I...
Hhemi . 2022-12-07
MORE AT TripAdvisor
We had been excited to visit the restaurant for weeks and weeks as we haven’t been able to see each other for weeks as we are all full time students in very scattered locations. We thought that this restaurant would be the perfect place to...
243timaracbaby . 2022-11-30
MORE AT TripAdvisor
Authentic Italian food served in tasteful surroundings. Expansive menu, reasonably priced. Highly recommended.
Gort117 . 2022-09-14
MORE AT TripAdvisor
Prompt attention, even as strangers, on arrival. Genuine personal service throughout and after. Excellent food. Pasta delicious and ensured that sirloin "well done" does not mean cremated. Good meal. As we're here to consider Louth as a place to buy and settle, this would be...
Dark_Peaker . 2022-08-30
MORE AT TripAdvisor
To begin with staff were really welcoming and friendly. Ordered a couple of starters to share. Calamari cold and not completely cooked, prawns disgusting. Salad limp. Left it all except garlic bread. Tried to explain to staff who said ' if you don't like it...
amadsimpson . 2022-07-24
MORE AT TripAdvisor
We stumbled across this purely by chance and as soon as we walked in we were made to feel very welcome, the two waitresses were very friendly and Caroline was absolutely lovely and looked after us superbly (and entertained us along the way!) we had...
Trip39551778657 . 2022-01-28
MORE AT TripAdvisor
Excellent service and food from start to finish ! Thank you so much x Highly recommend and definitely be back x
N7104NKclairef . 2021-12-04
MORE AT TripAdvisor
We visited this friendly ristorante on a busy Friday last month (sorry your leaflet became lost in the tardis of our home). Our friends were visiting from Hertfordshire & we had already eaten. When we arrived our hostess told us 'you have a situation, not...
Q8741ZKdebbiem . 2021-11-09
MORE AT TripAdvisor
Disappointed after being served non vegan pizza after ordering a vegan🌱pizza in this restaurant. The worse is that I only found out after taking a couple of bites and I am a ‘strict vegan’ so that mede me feel sick. I complained and they said...
stellavega4 . 2021-10-16
MORE AT TripAdvisor
What a shame, this used to be a hidden gem, very disappointed, drinks flat, took four asks to get water for table, order placed and confirmed but arrived wrong. Food not hot and fragments of bones in chicken, chips over cooked and bill was wrong,...
Stillm02 . 2021-09-04
MORE AT TripAdvisor
We visited in late July having ventured into Louth for an evening meal. We'd tried an Italian further up the street but it was fully booked and some helpful locals pointed us towards Via Italia, which in their view was a better restaurant. They weren't...
Surrey_Zebra . 2021-08-30
MORE AT TripAdvisor
We walked in requesting a table and was duly accommodated in what was a very busy Saturday night for this restaurant. We count ourselves lucky as the service, quality of food and reasonable price of the menu and drinks made the evening very enjoyable. As...
jakeH163 . 2021-07-25
MORE AT TripAdvisor
We booked a table and glad we did as restaurant was busy. 2 young waitresses are a credit to this restaurant but need more support. They were running between the bar, kitchen and tables and did it with a smile. But, they need extra help...
Daniel17827 . 2021-07-21
MORE AT TripAdvisor
Waited over an hour for food that looked far nicer than it tasted. Lacked a lot of flavour. No atmosphere. Drinks were unsatisfactory even after returning them. Would not go back
sophie0805 . 2021-06-26
MORE AT TripAdvisor
Ate here twice during our visit to Louth. The food was really very nice. The pizza was delicious as was the salmon and prawn pasta.The staff and owner were extremely friendly and welcoming. It is very reasonably priced and the food was freshly cooked in front of you as you can see the open kitchen. I would recommend highly.
karenwebb60 . 2021-06-09
MORE AT TripAdvisor
Back to this restaurant after two years and ready for an ‘experience ‘ and a long wait! But not too bad a wait....restaurant was fairly busy for two waitresses and we only waited 35 minutes for our starter and the main followed fairly quickly thereafter. Cheerful waitresses and but food a bit average for a proper Italian restaurant. The starter of mozzarella and ham was pretty good but the piping hot lasagne was not top notch! But we left full and refreshed ......and it was lovely to meet Jo from Cornwall again,now promoted to chef rather than waitress.
NotLordPercy . 2021-06-07
MORE AT TripAdvisor
Weve been visiting Via Italia for many years and have loved the restaurant but it has changed hands. Always clean - food good but this time although when we ordered there was only 2 others who had ordered first we waited over three quarters of an hour for a main course . When we asked why it was taking so long we were just told that it 'took that long'. When the food arrived the manageress/owners wife was very sharp stating again the food takes three quarters of an hour as its freshly cooked. We ate and decided to leave - when paying not even a thank you - thank you or a simple so sorry for your wait would have been all that was needed - there are other italian restaurants in Louth we will try another next time.
enders123 . 2021-05-26
MORE AT TripAdvisor
Visited on a busy Wednesday, towards the end of eat out to help out.Table booked for 20.00, restaurant was very busy when we arrived. Perhaps unsurprisingly with the deal. We had to wait with others quite close by for 20/30 minutes. From the off they did not look organised for the levels of business they were doing, and since this was towards the end of the the chancellors deal this was disappointing they should have known and planned accordingly. So eventually to our table, with no discernible social distancing to the adjacent table. Another wait for the food, starters at 21.00. Calamari in tempora just okay, olives and bread a disgrace. Poor olives in rubbish olive oil, and three thin slices of bread.Two had pizza for main, passable though not great, I had bolognese sauce, small portion with an okay flavour. Risotto completed mains, average. Surly waitress to complete the picture. You would have thought the deal would have encouraged them to put on a show to get customers to return. We won’t, don’t go.
Andybmac . 2020-08-28
MORE AT TripAdvisor
The food was good, risotto could have done with maybe 30seconds to 1 minute longer cooking.Considering there's a worldwide pandemic, the fact the waiter put one of the desserts down on another table for people to see - and breath over, are they unaware of the Corona Virus???
Manne23107 . 2020-08-15
MORE AT TripAdvisor
Booked over the phone last minute and the helpful staff squeezed all 7 of us in. The restaurant was very busy due to the government's eat for half price scheme, but this didn't detract from the excellent service from the friendly staff. The food was delicious and the restaurant had a good atmosphere.....would definitely recommend.
Scottydog0226 . 2020-08-14
MORE AT TripAdvisor
We stopped by on the off chance at 6.40pm and were lucky they could fit us in. Friendly and welcoming staff and excellent Pizza and desserts.
Passenger50337565119 . 2020-08-08
MORE AT TripAdvisor
Had a table for 8 for a Saturday evening meal. Exquisite food loved by all, and the portion sizes were epic. Great dessert as well. Friendly and attentive staff, just a little wait for the food, but as so much is freshly cooked, it’s worth the wait. Reasonable prices too.
MechEngineer1966 . 2020-02-10
MORE AT TripAdvisor
We have eaten here many times, and we have never had a bad meal. The pizzas are great and there is a good atmosphere and friendly staff. If you go at the weekend make sure to book
Heather R . 2020-01-19
MORE AT TripAdvisor
Excellent staff service very helpful and obliging A group of us went for tea prior to theatre visit Prices and variety are excellent and good portion sizes Toilets upstairs so for less able would be an issue
Corinne B . 2019-12-11
MORE AT TripAdvisor
Visit the restaurant fairly often and order the prawn salad everytime, which is usually delicious. This time however, our visit was very disappointing. We were the only ones there but we're left waiting for our drinks for 15 mins after ordering them. In the end my partner had to go and remind the girl behind the bar. The food came but the prawns weren't warm as they usually are and there were no anchovies or padano cheese in the salad as stated. When the chef was informed of this he said they were 'mixed in'. They most certainly were not! I've eaten this dish many times and also being a foodie I'm very much not mistaken when I say key ingredients were missing. They also forgot my side order of fries. We won't be visiting again unfortunately.
Travelfoodanddrink . 2019-10-12
MORE AT TripAdvisor
We wanted to go somewhere we didn't need to book and so popped into Via Italia. We have been before and so knew what to expect. The staff were different on this occasion, however, and asked us every minute if we re ready to order (slightly overzealous for our liking, but better than being ignored!). Chose our pizzas and were not disappointed - tasty and the remainder put in a doggy box for us (which we ate for lunch the next day). Our friends, however, had their favour chicken in a creamy sauce dish with chips - hit the right note for them. Slightly functional seating and table settings, but good enough for what we want.
iwishtoleave . 2019-10-05
MORE AT TripAdvisor
Have been a couple of times but the last one has put us off going back. My wife had a chicken pasta dish that smelt and tasted off. The owner eventually replaced the dish with something else but wasn’t the least bit apologetic. He was adamant the dish was ok but refused to taste it (he said he would taste it at the end of the night)
FIONA4FRASER . 2019-09-08
MORE AT TripAdvisor
My husband ate Pasta with Prawns and I had white creamy sauce chicken chips and salad. Very pleasant light and airy restaurant. Pleasant staff.
loobys . 2019-07-28
MORE AT TripAdvisor
Now then........we ( the southern softy marshals doing Cadwell Park) used to eat here regularly once upon a time! But the service then became so poor and the delay in eating so prolonged,that we crossed it off our list and went else where. Well......you have to vote with your feet sometimes!!But as we now stay Sunday night in Louth,we thought we would be bold.........And ,folks,it’s much better!! Clean. Excellent service from the lovely refugee waitress from Penzance who did a ‘proper job’ for us! Good tasty food and the tiramisu was declared excellent by our very own food guru who knows a good one when he tastes!!A surprisingly excellent evening and end of a great weekend of racing,company and food. Do you know..............I think we will go again now!So ,especially if you are from deepest ,darkest Cornwall......try this restaurant my luvvers and you will not be disappointed!
NotLordPercy . 2019-07-22
MORE AT TripAdvisor
THE VIA ITALIA WAS ATMOSPHERICALLY UNFRIENDLY IN LOUTHWe decided to eat out one evening in Louth and the Italian restaurant Via Italia caught our eyes.It was very big inside and virtually empty. We wondered why. The waitress was extremely helpful and anxious to please. She even loaned me her glasses to read the menu because I left mine back in the hotel. At one end there was a cocktail bar, smart and full of mirrors.Looking around I saw arches and cream walls with a mysterious spiral stair case to access the upper floor. The hard pure black chairs help to give everything a clinical-some would say smart-look. I had more the feeling that this was a place for the Mafia to meet. I enjoy the charm and warmth of a friendly family Italian restaurant.We had a very small portion of prawns as a starter. They tasted well. I then had the chicken breast in pasta. Tiny bits of chopped chicken among the pasta. My wife returned her spaghetti Bolognese because it was not hot enough. We thought that the restaurant was overpriced for what we had received and the food was not well presented. We both decided not to stop for a desert or coffee.
David L . 2019-07-16
MORE AT TripAdvisor
Table of 17 and was quite busy with other birthday meals and to be honest I was pleased with my calzone and everyone else's meals came out hot and quite quickly so no one waiting for anyone which was good service I think .so I would recommend for the friendliness and service and also the food and I am quite picky .I even boxed up my leftovers as you get a very large amount.
apporter68 . 2019-06-23
MORE AT TripAdvisor
Went to the via italia again,was really nice, I think I enjoyed it the first time more than I did this time around.Cant fault it though.
622belindaw . 2019-05-08
MORE AT TripAdvisor
Food always good traditional Italian and wine was a special. Seafood special was really good and staff are friendly and attentive
LDFN2 . 2019-05-07
MORE AT TripAdvisor
Visited this restaurant in the evening, after visiting once before last year. We were welcomed by a polite young lady who gave us the choice of where to sit.
Teafortwo99 . 2019-05-06
MORE AT TripAdvisor
Me and my friends went a couple of months ago and the pizza was great besides finding hair in two of the pizzas also the bottom was very greasy and did not look appealing decided not complain because the pizza does taste great but definitely not going back again
emily1634 . 2019-05-05
MORE AT TripAdvisor
We had never visited the restaurant before even though we had lived in Louth for 11 years. We went on a Wednesday evening in April to celebrate our anniversary together and it was not busy. The waitress was very attentive. The food was excellent. The chef manager after having attended to all his cullinary preparations was happy to talk with us and share his passion. It made our evening so much more than just a meal out. Thank you.
kavep212018 . 2019-04-14
MORE AT TripAdvisor
Went to this restaurant to celebrate my husbands birthday, we ate pasta, vegetarian pasta and calzone. All cooked to perfection. Also had dessert which were also wonderful. Staff friendly and accomodating. Would have not qualms about going again for a special meal. Not my usual price range, but it was a special meal.
dinki1960 . 2019-04-06
MORE AT TripAdvisor
Been coming here for years always do a lovely steak ( via italia) and they make fresh for all dishes so easy to have them adapt the starter hot prawns without the cream. Nice wine as well.
LMWITHEY . 2019-03-12
MORE AT TripAdvisor
Went to the via Italia was a bit skeptical having read some of the reviews didn’t know what to expect,but overall it was actually quite good so don’t always believe what you read.
622belindaw . 2019-03-07
MORE AT TripAdvisor
Every Christmas Eve we go here and usually is lovely this year was ruined as they completely messed up, we ordered our food at 8pm and at about 8.30pm one of my uncles asked if he could order 2 extra pizzas to take home for his wife and kids. His extra pizzas arrived and he went home the remaining 8 still waiting for our food finally food starts to arrive however mine and my other uncles never arrived we sat there with no food after waiting all day saving myself for my pizza when we asked where they were they said they had been taken as takeaway which they had not and had been ordered separately they then told us they had run out of pizza dough although they were sending millions out as takeaways while telling us this. Therefore I had to get a takeaway from some where else on the way home this was at 10pm now 2 hours after ordering my pizza which never arrived. We will not be going there again and won’t recommend to anyone else
nataliestainton007 . 2018-12-26
MORE AT TripAdvisor
Had a lovely meal with my wife on a Sunday evening. Both the service and food were excellent. Despite initially being in her own (it should have been a quiet Sunday evening for the restaurant) the waitress did a fantastic job as onbooked diners arrived in a steady flow. Our meal was first class served without any delay. We will definitely return if we are in Louth again. Highly recommended.
816derekw . 2018-12-03
MORE AT TripAdvisor
I would strongly advise not to eat here
Jimmy F . 2018-11-24
MORE AT TripAdvisor
Me and my partner came here on the 2nd for her birthday. Food was very tastey and very well presented. We had 3 courses, and all were absolutely tastey. The desert was probably the highlight of the evening. Only thing that was not good would be, that the price was a little much. But on the whole... a very, very good evening.
samuelwise3 . 2018-09-25
MORE AT TripAdvisor
we arranged a staff night out and was looking forward to a lovely evening when we walked in there was a child around 10ish sat on the sofa near the door thinking it was a guests child we went to the bar to order drinks the owners wife was at the bar so i asked so i asked a young guy for the drinks we required to be told the owners wife had to serve us and she was talking to a guy she obviously knew personally as they was only talking general chit chat i had to interrupt her to get served as obviously her chit chat was more important than serving customers she did this a second time when i went back for a second drink. we finally got our drinks and sat to order our food we arrived at 8 and it took till 9 to get asked for our order we had a 7 yr old with us by this time she was getting past eating so we put our order in around 9pm waited till 10plm still no food we was told they had ran out of pizza bases tho none of our food had pizza base only my calzone so we spoke to the owners wife to see were our food is she replied i thought you had eaten and finished our reply was no and we would like our food we waited 1and a 1/2 hrs for our food the 7 yr old was too tired to eat my calzone was raw and the rest was very poor my partners meal was so small with a child's portion of chips every one said it was the worst meal ever and the owners wife was not interested. the poor waitress had to deal with it we got some discount but nothing like it should have been there was no apology. and the point with the little girl it seems it was the owners wife's daughter still running around the place behind the bar i don't think a bar restaurant is the place for a 10ish yr old to be certainly not at 11pm i think a bed at home is were she should have been either with her mom or a babysitter not in a bar restaurant disgusting will never ever go again and i have already told people to avoid it very very bad experience . and if i could i would not even give it a 1 star.
161mattj . 2018-09-18
MORE AT TripAdvisor
My friend and I booked a table for a Saturday night, however when we got there we were ignored for 15 minutes. When we finally got our table, the waitress took our drinks order which then took another 15 minutes to arrive. 30 minutes after we were seated the waiter took our order, including a starter of olives which took no less than 25 minutes to arrive with us! After being seated at 9.05, our main meals arrived at 10.10. My friends pasta was cold in the middle. The young waitress was very apologetic but of course it wasn’t her fault. The couple next to us, who were seated at the same time, had eaten starters and main by the time ours was delivered. They were repeatedly asked if everything was okay for them and whether they had received their main meals whereas we were ignored, despite me making frequent eye contact with members of staff to try and ask about our food. One woman in particular, who I think was the bar manager, sat down with a couple adjacent to us and had a ten minute conversation so the staff were obviously not so busy to justify such a wait time! We will not be coming back.
Willow G . 2018-09-15
MORE AT TripAdvisor
Had a large family meal here and everyone loved it. The food really was perfect and the staff warm and friendly. If you haven’t tried this restaurant I’d recommend you do so, I don’t think you’d be disappointed.
michaelsowden . 2018-08-27
MORE AT TripAdvisor
After reading reviews from other people, which seemed to polarise opinion, I did wonder what to expect, and I have to say our party reflected this, in their opinions.
F1LoverAnn . 2018-08-14
MORE AT TripAdvisor
Great little restaurant authentic,the food was excellent and very reasonably priced will definitely be visiting again
markbeth7 . 2018-08-12
MORE AT TripAdvisor
Came here with no prior knowledge of the place, what a great surprise.
_Marip0sita_ . 2018-08-10
MORE AT TripAdvisor
We had a beautiful meal here tonight, a group of workmates having a leaving do. The food was superb - all male members of staff we came into contact with were superb. At the end of the meal there was a small issue meaning that our total paid was slightly short - this was dealt with appallingly by a female member of staff who appeared curt, abrupt, even rude. The issue was sorted out, and the missing monies paid (about £4 on a £217 bill!!!!) But after earlier saying I would definitely revisit and recommend to others, after the way this lady spoke to us in would definitely not revisit or recommend!!!!
JackieSloothby . 2018-07-13
MORE AT TripAdvisor
I went to eat with my family on Saturday night to celebrate Father’s Day. We were served our starters pretty sharp and our order taken promptly, including drinks which was delightful. But then we waited an hour and a half for our mains, a few waiters/waitresses passing by to ask if we want any drinks, by that time we still was wondering where our food was, it was almost like no one had realised? Then suddenly they realised that we didn’t have food, I’m guessing it was the manager who noticed - food came and carbonara was quite oily and also vegetarian pizza was a watery mess.
Katie J . 2018-06-18
MORE AT TripAdvisor
Lovely meal with family. Did the meal deal - excellent value - freshly cooked food and great service.
336alisonl . 2018-06-05
MORE AT TripAdvisor
Always loved Via Italia and the food. Excellent restaurant, I’ll always return! The owners are so welcoming and really get to know their customers. Pollo Via Italia is a must!
97poppy . 2018-05-17
MORE AT TripAdvisor
Went with family for my wife's birthday. Excellent service and food. We had a number of different starters and mains and all were excellent. Wife's meal free as it was her birthday so a great bonus. Recommended.
SteLincs . 2018-05-05
MORE AT TripAdvisor
We love this restaurant anyway but we're normally there mid week and enjoying the amazing £23 (approx) deal that has 2 meals and bottle of wine.
bucketlistman2014 . 2018-04-28
MORE AT TripAdvisor
I dined here with my family one Saturday evening. It has a great atmosphere with really lovely surroundings. I've been several times over the years and meals have always been very good. This birthday meal was no exception. The 5 of us enjoyed a variety of dishes across 3 courses. All the food was delicious, service was good and waiters friendly. My meal plus drink (cocktail) was deducted from the bill, as I actually dined on my birthday (ID shown) - that was a bonus! Highly recommended.
janLincolnshire . 2018-04-22
MORE AT TripAdvisor
3rd time for takeaway, pizza is always nice with decent quality toppings. created a dish for us that was not on the menu, ok it was a basic request but more than happy to accommodate👍🏻👍🏻.. will return again for sure.
46rossi7 . 2018-04-22
MORE AT TripAdvisor
We visit Louth regularly to see family and always have a couple of meals at Via Italia.
Paul A . 2018-03-29
MORE AT TripAdvisor
A few friends and I phoned up to order 3 take away pizzas. We were told that they would be ready to collect in an hour - a bit longer than what we would've hoped but we appreciated it was on the run up to Christmas and were happy to wait. We turned up at the given time to collect our pizzas and the lady behind the bar asked us to take a seat. After waiting for a further 15 minutes we then asked to see where our pizzas had got to. The lady came back and said they are going to be another 15 minutes "do you still want them?" Having worked in a restaurant myself I knew better than to have a go at the lady behind the bar, as I knew this probably wasn't her fault. She said a table of 40 had been seated for a Christmas do and our pizzas would be next. After pre ordering our pizzas to take away and waiting 15 minutes longer than they had given us already, I don't understand why our 3 pizzas would be after the table of 40. We left hungry having waited all this time. It was clearly very busy but our order should never have been taken in the first place. I hope this restaurant isn't like this the rest of the year.
lincslass123 . 2017-12-25
MORE AT TripAdvisor
Had a lovely meal in a great atmosphere tonight. Didn’t book so happy to be seated promptly and served with no delays. We had the two meals and a bottle of wine deal. Gorgeous freshly cooked pizzas and very acceptable house wine for a great price. Service was friendly, professional and really efficient. A
Alison L . 2017-11-09
MORE AT TripAdvisor
Een heel gezellig Italiaans restaurant in een van de mooie panden in het cenrum van Louth.
Ron B . 2017-11-04
MORE AT TripAdvisor
Two of us ate here on a Sunday evening at 7PM. The staff looked tired, and they were hard working....
lumponmyhead . 2017-10-09
MORE AT TripAdvisor
I would not reccomend this restaurant.food is cold and terrible quality.staff are very rude one of them making racist remarks.it...
zoebab . 2017-09-30
MORE AT TripAdvisor
For a restaurant where the kitchen is open to the public the chef made no effort to remain professional. Instead...
Hannah R . 2017-09-09
MORE AT TripAdvisor
Very good italian . We hadn't booked but table found after very short wait. Good food, all four of us...
cinders2704 . 2017-09-04
MORE AT TripAdvisor
We visited here a few months back and found the food t be great. We ordered two pizzas(one calzone) and...
Dan B . 2017-09-02
MORE AT TripAdvisor
Fui con la intención de pillar algo de comida para llevar y por lo tanto sólo en pantalones cortos y camiseta. Pasé a través de Italia y he pensado sólo en apariencia. Se veía relajado, así que pregunté si estaba bien para tomar una mesa....
louiserog1 . 2017-07-25
MORE AT TripAdvisor
Hemos venido aquí a menudo y siempre tienen buena comida. El pan de ajo es muy sabrosa y el spaghetti con mariscos es delicioso. El personal es siempre amable y servicial y la comida se sirve siempre bastante rápido. De nuevo, ya que algunas personas han mencionado puede ser bastante ruidoso cuando está ocupado, pero no ha sido un gran problema para nosotros. Volveremos.
Abigail G . 2017-07-21
MORE AT TripAdvisor
booked a table for 7 people for my mums birthday ,great welcome lovely atmosphere,meal was average ......had better italians although the garlic bread was amazing and the family enjoyed it ,what was dissapointing for me was the way they delt with the payment ,with it been a group booking some people just wanted to pay there part so we asked for the bill to be split they couldnt do that we could'nt pay part cash part card was a terriable and embarresing experiance all they had to do was use a calculator didvide by 7 ...........yes we could do it but its part of good customer service and we dont wanna be getting our own calculator out ,really need to up date and modernise threre till system and have some staff training did spoil the meal to be honest wasnt impressed with how they treated us the bill was just shy of £200 they really should of been more helpful ..........dont think i will return
Pops1988 . 2017-07-09
MORE AT TripAdvisor
I have reviewed previously some time ago but this restaurant deserves another review because, if anything, it's better than ever, but has always been good anyway.This visit was part of our anniversary celebrations and one always hopes that the meal experience will match ones hopes and it did.The reason this restaurant is good is fairly simple. If one observes the manager at work he does everything proactively and is totally in charge, monitoring his chefs, the staff whilst serving and welcoming clients warmly with a pleasant not put on smile. He is the ultimate professional and his restaurant totally deserves to be successful and I think it is.It's remarkable that I understand that he is Turkish but running a true to taste Italian restaurant. Very commendable. We had the outside advertised special deal @ I think £20.99 which included two main courses and a bottle of good house wine. This is excellent value and no corners are cut with this deal in that I emphasise their offered red or white house wine had been Italian and very good and the choice of main course is from any on the a la carte main menu but is only pizza or pasta.My only minor criticism is that the offer is not shown inside the restaurant within the menu but only on the outside so you'll not get it if you walk in without looking outside first!Our meal was superb. No criticism whatsoever. The service too was good and the cost excellent. My only concern is that anyone reading this review will rightly flock to the lovely town of Louth and Via Italia and thus getting in will be more and more difficult so pity that this positive review remains anonymous otherwise the owner could exercise some kindness in getting us in over the competitive clients that will now come!Well done. Please keep up the very high standards Via Italia. You deserve success!
bucketlistman2014 . 2017-07-09
MORE AT TripAdvisor
We booked a table at Via Italia, prior to La Boheme, from Sicily. The Salmon on Asparagus was cooked to perfection. Also, Chocolate Fondant Ice Cream was superb. The waiters were friendly and charming. Lovely restaurant and so pleased we booked a table as the Tapas Bar staff were going on holiday.
Carol_Howarth . 2017-07-06
MORE AT TripAdvisor
Have been visiting this restaurant for many years and never a bad meal. Sometimes noisy as people like to celebrate here but the food is excellent and the staff friendly and helpful. Our last visit a week ago was for no particular reason except to enjoy a meal with friends and the lamb chops were delicious (on the specials menu). Always start with a half and half - yummy.
Margaret N . 2017-07-02
MORE AT TripAdvisor
Ate early so was very noisey. Food was served quite quickly. Garlic bread was delicious but mains lacked flavour and the sauce on the chicken tasted a bit synthetic and left a not too pleasant after taste .... disappointed with that. Lady on front of house was very pleasant.Just a tip ..... ask for no ice in soft drinks .... more than half of glass was ice with little actual drink !
ClaireR0b . 2017-06-22
MORE AT TripAdvisor
I came here with 5 friends and we had a thoroughly enjoyable evening. The staff were very pleasant and extremely patient. There was a varied menu and we all enjoyed our chosen meals.
henrietta75 . 2017-05-28
MORE AT TripAdvisor
Popular Italian in Louth. Can get busy and noisy. Good for kids. Food is ok but not special. Friendly service.
enveeess . 2017-05-26
MORE AT TripAdvisor
Went to Via Italia to have a pizza as as I was in town on my way to an appointment.When I entered the restaurant, as I saw it very busy, told the female staff who greeted me that I wanted to eat but that I had a time problem and I was going to eat if they could serve me quickly I told them that I wanted only a pizza. The female staff explained me that they were busy as the chef was not there and the owner of the business was improvising chef tonight and that was the reason they were so late in delivering food but not to worry she will make sure that I will be served quickly so that I could leave in time.Told her that if it was a problem I was prepared to go somewhere else as I did not want to upset their service, she still told me that she would make sure that everything was ok for me.After 40 minutes waiting I only managed to have 1/2 bottle of sparkling water so I decided that I have not enough time left to enjoy my pizza and still make it to the meeting so I approached one staff and told him that I was leaving.He was very rude and arrogant, as well as the same female staff that joined him immediately after I left the table, not a single word of apology for their dishonesty as they clearly misled me into staying knowing that they could not meet my expectations only to grab some more money.To add damage to the insult the charged me almost £2 for 1/2 bottle of sparkling water!I did not want to make a fuss in the middle of a crowded restaurant so I paid but I never return there and i have given star only because I could not give any less.Service and value are terrible, did not test their food but you can guess from the service...
Rob R . 2017-04-11
MORE AT TripAdvisor
A night out with the girls and we chose here as we felt Italian would be a pleaser for us all.The food was very nice although the salad looked a little tired. Nonetheless the staff were polite and helpful. I have struggled with my score as I wouldn't say the food was average however it didn't wow me and was quite pricey for what I got. Maybe I need a second visit.
Swanny66 . 2017-03-08
MORE AT TripAdvisor
I stayed the night in Louth at the nearby Kings Head hotel which doesn't serve food in the evenings. Via Italia was a short walk and had a welcoming exterior.Inside is modern and warm and the staff were very welcoming and attentive. Sunday was a quite night but the full menu was available and I could see the Chef preparing the fresh food which is always reassuring.I had a great pizza freshly prepared that was as good as any I have had. The dessert was also very good as was the glass of house red wine.A lovely meal at a reasonable price with good service in a nice environment. That ticks all the boxes for me.
Adrian S . 2017-03-07
MORE AT TripAdvisor
Similary restaurants in East Midlands
7209 Opinions
This restaurant is one of the best! The staff is friendly, the food is great, it's open 24 hours and you can get anything on the menu at anytime day or night. It's also locally owned.
291 Opinions
Excellent pizza and garlic bread Served by efficient, friendly waitresses who nothing was too much trouble Highly recommend
174 Opinions
Me and my partner just visited this place as a last minute decision and was not disappointed...Really good pizza 🔥very nice and friendly staff, highly recommend 👌 will definitely be returning.
373 Opinions
347 Opinions
19 Oct 24 Called in on the off-chance and asked for a table for 3. They fitted us in as long as we were quick. The food came quickly and was excellent. We all thoroughly enjoyed it. The staff were very accommodating and friendly. I can't thank them enough for helping us a brilliant meal.