The best restaurants serving Italian food in England

This restaurant boasts a lovely location next to the canal and has recently been refurbished, but sadly, the service left much to be desired. I visited a few days ago with my son, hoping to take advantage of their half-term offer where kids eat free. A large poster outside advertised the deal, and I confirmed it with the staff upon entering. After we were seated, i had to wait for a long time for someone to actually take our order (i had to ask someone to come). The restaurant was not busy but we still waited for a long time for the order to come. They brought the appetizers but no drinks. Again i had to ask. When the mains arrived but son's pizza only had 1 topping (they forgot the peppers). I told the waitress, took the pizza and when they brought it back it was burned to the sides as they baked it again with the peppers on top this time. Food is average, not bad but not great either. When the time came to pay, they had charged me for everything (even my son's free meal). I also noticed that they charged me £4 for apple juice. When taking my son's order (5 years old) they asked him if he liked orange or apple juice and he said apple. When i refused to pay the extra charge they said that they served apple juice instead of apple squash but no one ever asked what we preferred or even informed us about this choice. They took the extra charge off the bill but still i left feeling very disappointed. It's such a nice location but the staff makes the whole experience very uninviting.

From the moment I entered Creams Café, I was greeted with a warm and friendly welcome by the owner. His hospitality instantly made the place feel more than just a dessert café — it felt like home. Owner personally took the time to explain everything in detail, from the freshly made waffles to the smooth and creamy gelato, crispy crepes, and the wide variety of delicious toppings. His passion for quality and service really shows in every corner of the café. The atmosphere is vibrant, the desserts are beautifully presented, and the staff — under his leadership — are incredibly professional and kind. Whether you're craving something sweet or just want a cozy place to relax, Creams Crawley is the perfect spot. Highly recommended!

Online service horrendous Pls fix it

Rossopomodoro carbonara is pure comfort on a plate great atmosphere and friendly service make it even better

Courteous service, pizza poorly cooked, Fettuccine Alfredo BAD, DISH, Caesar salad uninteresting. The prices are in relation to the neighborhood and that’s it!

Friendly, Fast the food was heavenly, A must visit for a short stay in London. We did enjoy a pizza but It was genuinely too good to pick up my phone. Grabbing a calzone for the journey home, Thank you 🇮🇹

Not been for a while but disappointed with the sheer number of dogs in the place. It used to be the case that dogs only allowed on hard surfaces but they were literally everywhere! Every couple coming through the doors had one or two dogs with them. We decided to give lunch a miss because of the dogs. But now we know that it’s very popular with dog owners we find an alternative.

Food was cold and late arrival! Not normal for holly tree they are usually awesome

so not happy with this order, I am a regular customer and have been ordering donner meat and chips for so long and I’ve never seen it ever like this. And when I called and tried to speak to one of the workers they were blaming it on me that I said my order wrong. So not happy with this food and service.

Bruce,Hollie, Danio, Alice and the rest of the staff were awesome! Food came out very quickly and was very good,

Thanks Olivia for exelent service.

Pleasant experience in this chain restaurant…warmly greeted - clean restaurant with plenty of seating. Drinks rather expensive and cocktails are not freshly mixed just from a carton. Pizza was tasty and there was a wide range to choose from. Fully disabled friendly throughout

Hier geweest naar aanleiding vd goede beoordelingen , kon niet harder tegenvallen. Aperol was vooral veel water en ijs , eten matig , en het was duidelijk dat de tafel nog een paar keer moest roteren .

Awful Rude and lazy Chef!! Beef and mash was nice. Burger was nothing special. Carbonara fries awful!! Ordered loaded fries instead of the normal house fries. They came and they had no cheese on it , had the crispy ham, BUT next to no Carbonara sauce. Asked waitress of it was right , she said no and I offered her the plate back and she said no I will bring you some sauce. A few minutes later I see a moody young chef slam a pot of sauce on the pass, the waitress then brought it over and says here the sauce, its cold. I told her when she cleared the plates I was not happy and asked whether the sauce should be cold , she said no. I said I thought not , I told her the chef was moody and lazy. The chef was just laughing at us when he was told and seen laughing and looking at us and discussing it with a taller chef in the kitchen. On the way out I asked if the Manager was in , to chat about this , but thought better of it as clearly the culture here is they don't care. Will not use Prezzo again , anywhere !!! Didn't eat the cold sauce as pretty sure not safe to eat cold Carbonara sauce, sure legally should be above a certain temperature!! Guessing it's bought in sauce then at Prezzo ! May speak to environmental health actually !!

Nice city pub with outside seating and space