Based on 881 opinions finded in 5 websites
Based on 881 opinions finded in 5 websites
Opinions
Great service from a really enthusiastic member of staff. The food was good as usual, if not spectacular. It was very quiet when we visited.
Jeff Bulled . 2024-11-07
MORE AT Google
Great time in Caterham PizzaExpress, friendly service and good food. Good place to take the kids over half term, they love it.
Dominic Turner . 2024-10-31
MORE AT Google
Pizza Express always a favourite. A little pricey as a chain but always clean and efficient, with reliable quality food. Staff here are very helpful. My 5 year old grandson's favourite restaurant. So keep up the good work. You'll have him for a few decades more.
Stephen Davies . 2024-10-29
MORE AT Google
What an excellent place to have a dinner out with your family! The atmosphere is super friendly and the staff are very polite and joyful. Special thank you to a fabulous manager Olivia, who looked after us very well.
Mags . 2024-10-25
MORE AT Google
Excellent service and very good service. Good value for money.
David Gunn . 2024-10-10
MORE AT Google
The worst delivery we have ever had! The dough balls were not balls, instead swirls of uncooked bread. The chicken was not cooked! There was no chicken on the pizza. Terrible! I would like a full refund
Dave . 2024-10-06
MORE AT Just Eat
awful place. Feels like you have no space as the workers are constantly running around you, food was mid, and they forcefully charge an expensive service fee even though the service was horrendous. the guy serving us had no hygiene and you could smell him from multiple metred away. When he served out food he had his armpits right in our faces and it was the worse thing I had ever smelled. Awful place do not recommend
Toby Clayton . 2024-10-05
MORE AT Google
great driver helping out in rain but food was cold :(
Matthew . 2024-09-30
MORE AT Just Eat
The pizzas were stone cold Rick hard no t many toppings the pizzas were not good Paid alot of money dough balls cold only one butter in the bag through the food away wasn’t nice at all very disappointed as it was for my grandchildren wasn’t worth
MRS . 2024-09-28
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really nice food megan was amazing
Liv Garland . 2024-09-27
MORE AT Google
Really nice food, would recommend
Maddie Nightingale . 2024-09-27
MORE AT Google
We had very nice dinner in Pizza Express Caterham with my son. The team was lovely and very friendly. The food was fresh and very tasty. I will visit again soon.
Adrian Zenka . 2024-09-27
MORE AT Google
The most incredible service and friendly reception
Monday . 2024-09-27
MORE AT Google
Cold and nothing like restaurant standard
Paul . 2024-09-26
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Great restaurant, very friendly and attentive staff. Nice atmosphere. Pizzas were lovely as was the pasta. Looking forward to going again
Julia W . 2024-09-24
MORE AT TripAdvisor
Incredible experience would recommend
Daniel Robinson . 2024-09-23
MORE AT Google
Food was cold. Later than estimated
Rajiv . 2024-09-22
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Always had a good meal. Mia is amazing and always make us feel welcome.
hbo obd . 2024-09-14
MORE AT Google
no explanation. starving kids at home got food late at night
Athy . 2024-09-12
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Very Disappointed with the service the staff is very unwelcomeing and unhelpful They did not make me or my child feel very comfortable. A waiter smashed a glass and it scattered all over me and my 5 year old food they did not come do anything about it. When I asked if I could have a new plate of food ( glass in my food and my 5 year olds)They made me feel like I was hastling them. They did not clean up the glass properly and when geting home I then notice my daughter was bleeding due to the smashed glass. I have call to Complain about this but no one picks up or calls you back.
tamara corriette . 2024-09-11
MORE AT Google
Both pizzas cold and tough to eat , poor quality and came a bit late :(
James . 2024-09-08
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Couldn't ask for better. 1st class food service and atmosphere
Pauline Shrivell . 2024-09-06
MORE AT Google
Wonderful meal as alway, love coming to pizza express in Caterham for my pizza! Always a friendly service and great food!
ieuan Jones . 2024-08-31
MORE AT Google
Have been to a few pizza expresses and have to say the food here was the best we have ever had. Staff were really friendly and helpful. Will be visiting again
daniel Shrv . 2024-08-31
MORE AT Google
Very bad Expensive No vegetables in vegetable pizza
Nithya Robert . 2024-08-30
MORE AT Google
Always great food, much nicer than the "other" high street options!
Dean Watt . 2024-08-22
MORE AT Google
Had a really good meal, Megan was brilliant!
adam streets . 2024-08-22
MORE AT Google
Disgusting restaurant and I will never order from them! Today I ordered a pizza from Deliveroo in Pizza Express. I received completely overcooked pizza and burned out which obviously can’t be eaten because it’s hard like a stone! Unfortunately Deliveroo customer service didn’t want to help me even I send a pictures to them and Pizza Express didn’t want to take a responsibility for this what order I have been received for the money which I payed. I just came back from Spain and never ever had this experience in my life there!!! Here always problem with food and restaurants! Thank you for nobody taking responsibility for my burned out pizza which I received! Just twenty pounds in the bin and I thought I will have a fresh pizza for what I payed!
Mihail Georgiev . 2024-08-05
MORE AT Google
all of the food was stone cold. Arrived in wet soggy packaging where delivery driver hadn't covered from the rain.
claire . 2024-08-02
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Pizza was freezing cold not even slightly warm and took over an hour to arrive. Very disappointed….
Nicola . 2024-07-27
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the pizza was good and the dough balls too
Ann-Mari . 2024-07-19
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Mira was an excellent server. She exceeded our expectations. Need more servers like her around!
Keith Bryant . 2024-07-11
MORE AT Google
receipt says order collected at 17.58, by just eat, arrived to me at 18.34. I was watching the order updates during the wait and the app still showed it being prepped at 18.15, so not quite sure what's going on. have a pizza and starter l can't eat, l asked delivery driver to touch pizza, he confirmed temp, said he'd collected just over 10 mins ago, which matches the app info.
amanda . 2024-07-05
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Family birthday meal at pizza express. Food was very nice and our waiter David was great
Charlie . 2024-06-25
MORE AT Google
Had a lovely meal, Our server was David I believe, very lovely and funny, very welcoming too. We had starters and as we had finished less than a few minutes later our food was out. Great service for a Saturday night. Was a mix of calm and busy in the restaurant. Had great drinks and food, the presentation was also great. The service made my experience very good 🥰 will be returning and very reasonably priced and offer great vouchers
Jane . 2024-06-23
MORE AT Google
Lovely evening for my sister-in-laws birthday. Our server David was very friendly and gave very good service to our large group. He even brought the cake out and sang happy birthday!
Jemma Harris . 2024-06-22
MORE AT Google
Lasagna is smashed around and no pasta just sauce
Rebecca . 2024-06-07
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A friend of mine and I arrived at the end of the evening, and despite the fact that the kitchen was close to finishing for the day, the manager Faruk let us order our dinner. He and his colleague were also very friendly and the pizzas were excellent
Zlatko Sisic . 2024-06-06
MORE AT Google
Very nice, staff were helpful. Thank you Farook!
Samuel Rovai “Ess.R Films” . 2024-06-05
MORE AT Google
Food was freezing cold. Will not be ordering again I would like a refund
Ashley . 2024-05-27
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The place was clean and the staff were friendly but, the food took ages. It was over an hour from us being seated to us getting food served. They must have been understaffed as they did seem stressed. My caesar salad was underwhelming. Even more so for nearly £15.
Craig G . 2024-05-25
MORE AT Google
Food turned up cold and your customer service is rubbish. I want a full refund.
Nathan . 2024-05-10
MORE AT Just Eat
the pizza was excellent! looking forward to ordering this again! thanks Pizza Express!
Jack . 2024-05-10
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Nice food at a reasonable price. Pleasant staff and atmosphere
Julie Lincoln . 2024-04-28
MORE AT Google
Pizza express is the perfect place for a family meal. We went for my son’s birthday and David looked after us. He was excellent, worked so hard to make everything perfect for our large group with a very friendly manner and dished up a lovely personalised birthday dessert. He really made it a special outing for my son’s birthday. Thank you!
Clare Bishop . 2024-04-25
MORE AT Google
My friends and I visited the caterham branch last night and had an absolutely great time. The food was on point and the service was fantastic. The manager at the restaurant Olivia was so lovely and recommended us the popular dishes. Thankyou pizza express for a great evening
Caitlin Riley . 2024-04-21
MORE AT Google
Lovely meal today, lunchtime, food perfect, David was a great waiter, helping my Mum who uses a stick, and generally making us feel very welcome
Lorraine Meyers . 2024-03-29
MORE AT Google
I dined here yesterday and was amazed by the warm welcome given by the staff, service was brilliant extremely accommodating to me and my family, Livvy the manager at the restaurant looked after us brilliantly and was always checking if we needed anything, I had a pollo pasta which is my all time pizza express favourite my daughter has dietary requirements and they were so careful and considerate towards this which put me at ease. The food was served hot and tasted lovely, I will definitely be returning for more meals and celebrations couldn’t fault them! The best pizza express I’ve ever been to Thankyou to the team at Caterham Pizza Express you made our experience great.
Matilda . 2024-03-19
MORE AT Google
Pizza was cold, dry everything else was fine
Alec . 2024-03-14
MORE AT Just Eat
The Staff were extremely helpful and friendly. A very pleasant lunch.
Joy Oliver . 2024-03-08
MORE AT Google
Nice pizza and halloumi fries. Polite delivery person, on time.
Clare . 2024-03-08
MORE AT Just Eat
Great gluten free options. Lovely staff. Would recommend.
Sam Jeffrey . 2024-02-18
MORE AT Google
Had an amazing time with my little boy. Staff very friendly, and food was 5/5. Thanks to all the staff and Chefs for such a great experience 👍
Craig Ackroyd . 2024-02-13
MORE AT Google
I recently had the pleasure of dining at this restaurant, and I must say, it exceeded all my expectations. Despite the shortage of staff, the service was impeccable. The ambiance was inviting, and the restaurant was exceptionally clean and tidy. The food. It was absolutely delicious! Every dish was expertly prepared, bursting with flavor, and presented beautifully. Overall, I highly recommend this restaurant to anyone looking for a memorable dining experience. You won't be disappointed!
Evgeniy Krasev . 2024-02-12
MORE AT Google
I ordered my food from Caterham that arrived stone cold. Called the restaurant for 30 mins. No answer. Used the online chat and told I would be contacted in 7-10 days. Paid a lot of money for inedible food. Very unhappy!!!!
Gemma Saunders . 2024-02-03
MORE AT Google
Just ordered a collection for my daughters birthday, when we get there we was told they had given it away to a delivery driver in error. 40min later we were still waiting for. when we get it home we find they made the wrong pizza for my daughter, the order is missing dough balls and one pizza came with the baking tray attached. And as always noone answering the phone to resolve the issue. So no dinner for my daughters birthday
l Foley . 2024-01-31
MORE AT Google
The staff are nice and helpful, the wait isn't long atall for the food it's the perfect place to bring children for a nice dinner.
Louisa Smith . 2024-01-14
MORE AT Google
Cold, dry, too crispy, like a crisps
Radi . 2024-01-13
MORE AT Just Eat
Best waiter we ever had at Caterham branch Katie was her name if I'm not wrong she was super with us from start till end she made our visit so special always around checking if we needed anything.
Usman Mehmood . 2024-01-09
MORE AT Google
Absolutely love this place. Very fresh food and fantastic service specially, Mira she is so kind and caring. I will keep coming back a couple of times a month for the rest of this place’s existence. Thank you!
Lee . 2024-01-08
MORE AT Google
Excellent service. Ordered a starter which came cold but Megan made sure we got another one the house which was much appreciated. Pizzas were delicious!
Olly Lord . 2024-01-07
MORE AT Google
No dip with pizza I ordered dip as well
Akshat . 2023-12-26
MORE AT Just Eat
Wonderful Christmas lunch, very friendly staff and excellent food!
Ieuan Jones . 2023-12-24
MORE AT Google
Very good food . Friendly staff . Manager Nuno very helpfull and friendly. Will be back x
Sylwia Gobiec . 2023-12-16
MORE AT Google
Really nice meal, Daisy was a fantastic waitress who was super friendly and helpful.
B Ruddock . 2023-12-10
MORE AT Google
I have went to many Pizza Expresses and this one for sure will go to the FAVORITES list.
Low Profile13 . 2023-12-09
MORE AT Google
Demi and Mira were lovely, brilliant service and a great atmosphere in this restaurant. Highly recommend!
Connah Munday . 2023-12-03
MORE AT Google
AMAZING SERVICE,- Demi, Megan, Mira . The team were amazing and made our time amazing!
Nseko Bidwell . 2023-12-03
MORE AT Google
Was a bit cold on arrival but really tasty!
Millie . 2023-11-18
MORE AT Just Eat
Thank you so much for a lovely evening always pizza express! Amazing service from Farook. Often visit here and we are never let down. Thank you!
chloe mcgee . 2023-11-15
MORE AT Google
Went for daughter's 3rd birthday and the kind manager (Farouk- i think) let both kids put toppings on their pizzas with hats and aprons on. Service was fantastic - they even gave our daughter a birthday card! Food was good, but recommend for the family friendly service.
Stephen Dance . 2023-11-12
MORE AT Google
The food was cold the quid was uncooked and my dough balls didn’t arrive. Honestly so disheartened
Lilly-Mae . 2023-10-31
MORE AT Just Eat
Booked a table for 8pm on a Tuesday night. Arrived at Caterham Pizza Express and were told by a very busy owner that food would not be served for at least 45 mins because they had too many delivery orders to deal with and only 3 staff serving. So people who were sitting in the restaurant had to wait in turn for their food to be made. Ridiculous system- they should have a dedicated team for dealing with deliveries. You make the effort to turn up to eat at a restaurant where you are not the priority- it’s a waste of time. And you wouldn’t know the situation until you get there so how do you know when they will be busy or not? Perhaps they should stop taking online table bookings when it is that busy. We decided not to add to their burdens- we didn’t mind the wait but the staff were so stressed out that we didn’t want to be in that kind of atmosphere all evening. We went to the Indian down the road instead and had a lovely meal. Sorry guys- we come here regularly and it’s not the first time we have had a poor experience, but this just felt like our custom was not valued.
Sareek . 2023-10-31
MORE AT Google
We booked the restaurant before a theatre visit at the Miller Centre to get salads. My friend arrived first and mentioned to the waitress we needed to order swiftly. She acknowledged. I arrived and we sat for 5mins before I got the waitress attention and asked if we could order. She didn’t say yes/ no/ no problem, she just sort of “humphed”. Another 5 mins went by and we saw her serving others, preparing deserts and we asked again if we could order. She nodded. After another 5minutes went by and we gave up, left, and got snacks from Waitrose. If she needed 15mins to see to others first then at least acknowledge the customer and politely apologise but say there may be a wait so we could have tried another restaurant, rather than wait indefinitely. Disappointing as it was my first visit and I really wanted to like the place as Caterham doesn’t have many nice restaurants to chose from (excluding some nice Indian options) Maybe they need more staff on a Saturday evening.
GillyG Golf . 2023-10-31
MORE AT Google
My pizza was missing some of the topping !! I don’t pay money and then not receive what I ordered
Sophia . 2023-10-30
MORE AT Just Eat
I haven't received my order. Very angry I wasn't
alexander . 2023-10-21
MORE AT Just Eat
£27 for that food was terrible value. Very low quantity & the quality was poor. Calamari was soggy, halloumi bites tiny, the wrap was passable & the Caesar salad looked like a child’s portion. Very very poor.
Freddie . 2023-10-20
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An hour late, stone cold, no answer on the phone at the restaurant. Just Eat less than sympathetic also.
Sam . 2023-10-19
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Wind me and my friends got the the other day this waitress was very kind and friendly the food is great too and it wasn't too slow
Alex Leeson . 2023-10-05
MORE AT Google
Why offer a time slot you can't meet
Ashish . 2023-09-29
MORE AT Just Eat
Ridiculously overpriced. £50 for 2 tiny pizzas and 1 normal sized one, plus dough balls. Pizzas are tiny and in no way justify the price. Do not go here!
Toby Biggins . 2023-09-27
MORE AT Google
Every time and I don’t learn from my mistakes. Pizza just turned up via Deliveroo and it’s stone cold. Ridiculous. Will not order from there again. So bad. Such a shame as when you eat in at the restaurant, it’s lovely. Sort it out, please!!!
Sophie B . 2023-09-23
MORE AT TripAdvisor
Ordered from this branch multiple times, cant make a pizza to save their life. Tried calling to speak to someone but they never answer the phone.
Oliver Archer . 2023-09-19
MORE AT Google
Really late, cold, burnt - expensive even with a supposed offer. Will never order again
Holly . 2023-09-15
MORE AT Just Eat
Not sure if it’s the chain or this branch, but the pizzas are lacking any discernible flavour, the toppings are either dry to a crisp or soggy. It’s been a while since I re-tried Pizza Express (after a poor experience a while back), and nah - rubbish. To think this used to be a premium brand. Now it’s just a dominos without the self-awareness.
Motorman . 2023-09-13
MORE AT Just Eat
The manager was very inattentive and sat on his phone the whole time!!! Very disappointing experience.😠🤬
DeMarcus “Longshaft” Cousins IV . 2023-09-13
MORE AT Google
Missing item from order, food was cold
Natalie . 2023-09-01
MORE AT Just Eat
Prompt service by friendly staff , excellent wide ranging menu , with value for money prices , including dietary special requirement options .
AP4948 . 2023-08-28
MORE AT TripAdvisor
Too quiet for a Friday evening but service and food was good.
Andrew Jackman . 2023-08-24
MORE AT Google
Me and my friend went to collect 2 desserts. First of all they hadnt even made it when it said ready for collection, but when they asked what we ordered they said they were out. we waited 15 minutes for 2 desserts. The brownie was stale the honeycomb cake thing wqs delicious.
bella . 2023-08-23
MORE AT TripAdvisor
Absolutely amazing delivery driver really helpful
Jack . 2023-08-09
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I would like to mention waiter named Dharun, outstanding service very customer service focused. I came along with kids and he was very friendly with them. His presentation on desserts were amazing as well. 10/10 for Dharuns service
Sharmela M . 2023-07-22
MORE AT TripAdvisor
Both pizzas needed reheating and missing Dough balls that we’d paid for. Tried ringing 5 times no answer and went to answer phone, partner had to drive there to get them - no apology at all - bye bye, won’t be back!.
Linda . 2023-07-17
MORE AT Just Eat
Very poor hardly any toppings. 1st & last time I use
John . 2023-07-16
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Ordered via Deliveroo and it arrived on time. Both Pizzas were really nice ( 1 needed a little bit of reheating in microwave, but all good. Chicken wings great too 👍👍👍
1972quinny . 2023-06-27
MORE AT TripAdvisor
Most definitely delicious food and a very calm atmosphere
Ela anastasia Baker . 2023-06-07
MORE AT Google
Initially was unhappy with table and waitress, but then Edyta turned up... AMAZING, attentive, polite, chatty and lovely....
Nadia Leighton . 2023-06-06
MORE AT Google
Came as a family of 3, gave us a table by the window so little one could look out the window. The food was great and service was very prompt but you still didn't feel they were on top of you as soon as you finished your meal. The roulade was lovely :)
Chris Utting . 2023-05-01
MORE AT Google
lovely experience big reccomend👍👍
Yasmin Cruz . 2023-04-16
MORE AT Google
Always a family favourite. You know what the food is going to be like. Good coffee as well. I have to say though, it is getting very expensive to eat it these days which is a shame. Meal for 2 adults and 2 kids was £120. Ouch.
Jamie T . 2023-04-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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553 Opinions
My brother, mum and her friend went here as a nice treat for lunch which was a break from studying and a catch-up, everyone was more than happy with the service received and looking at the other reviews I can deny that we had any of the same problems others have reported (like slow wait time) even though it was fairly busy.
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The food was lovely but what makes this place special are the people that work there.