Prezzo - Cheltenham Brewery in Cheltenham

I absolutely love it at Prezzo. Staff at the Brewery Cheltenham one are brilliant. Food and service are the best. Big shout out to newbie Klaudia, so attentive and polite. I would come every week if I could! Love Love Love this Prezzo!

We were disappointed with our recent visit to Prezzo. Two of our starters arrived cold, and while the staff did apologise and return the food to the chef, no gesture of good will was offered as a form of apology. The fries were overcooked and too hard to enjoy. While the servers were polite, one had an overly familiar approach which felt unprofessional. Unfortunately, the overall experience did not meet expectations.

It was a Friday afternoon and we were accommodated quickly and politely. The menu contained pizza, pastas, salads and burgers. The calzone and salad with accompaniments food were delivered promptly and were both tasty and well presented. The restaurant began to fill up as we dined and the atmosphere was pleasant.

As always the food was excellent and the service from Olivia was too. A credit to the Prezzo name.

The waiter was very professional and polite

Aaron was great! Very friendly and funny!

Food was really good. Service was outstanding since start to finish. Adam was very professional. End up having 3 starters because of that.

It says the closing time is 10.00pm but when you go there for a takeaway it can closed at 9.20pm. Very disappointed. I came to pick up some food when going back home since it said as it was open and going to close at 10.00pm. But when I got there, one lady came and said that they are closed due to a staff meeting. At least you should mention that here so that we will be aware before coming to the store. Very disappointed. 😐😐😐

Really nice food and great service thank you

I had a lovely meal on the £1 pasta meal deal followed by Sicilian lemon meringue pie. Service was excellent. A special mention to Claudia who was attentive and helpful. She recommended a place for me to visit as, for some reason, Google Chrome wouldn't work. Even their guest WiFi worked as when I recently visited Prezzo in Torquay and Bournemouth it didn't.

Attentive service and great quality food and drink. A lovely dining experience in the sun!

Klaudia was the awesome waitress we had today. She's been very quick, cheerful and brilliant at the service she povided. The food was lovely as always. Spacious and lovely ambiance.

Excellent food and great service provided by Olivia. Many thanks!

Visited here over half term for lunch. Good food & excellent service. The staff were engaged, attentive and delivered an enjoyable experience.

Had a lovely meal this evening. Calamari and mozzarella sticks to start, pizzas with a couple of toppings changes that they were happy to accommodate, and we had the new cookie dough dessert which would recommend. Our server was Olivia and she was very welcoming and attentive, and made sure we were well looked after. We’ve been many times to this Prezzo and have a nice time always.

Great service , great food , amazing server named Olivia who’s lovely and bright

Meet up with friends prior to going to watch Thunderbolts. Had a great meal and the service was excellent.

Had a great lunch with the kids on a Saturday. Wasn't too busy, the food was amazing and the staff are absolutely lovely. One of my favourite places to go for food!

Lovely food and the staff were very friendly and helpful

Great few hrs with family and good food. Server was great and attentive. Not many people in.so we sat where we liked.

Had avoucher for one meal £1 not allowed to use because we didn't buy drinks. I was driving so no achol .Waste of journey then having to pay full price for meals disgusting.

The service was extremely quick and friendly. Huge variety of foods and drinks on offer - there really is something for everyone. The food was served fairly quickly and was delicious. It can feel a bit crowded when busy as there are a quite a few tables for the space.

I recently came to prezzo as they had a 99p offer on main meals. It was immediately made clear to us that they were understaffed and they were struggling with the amount of customers, although you had to prebook to participate in the offer, so overall felt very unprepared. When ordering, I had to make a modification for a specific dietary requirement, as I cannot eat cheese, and was ridiculed by my server. Whilst this was funny at first, I started to become upset as we heard him discussing and laughing at the bar with other colleagues, one of which later brought our drinks, and also made fun of this. The service was very slow, and we waited over 40 minutes before receiving food. Our starter also came at the same time as our mains, even though they had asked if we wanted them separately. Although this is a small issue, it overall showed the lack of care throughout the service. The staff were also dismissive to other requests, and to issues from other nearby tables. The food was very disappointing. My pizza was very dry, and although this could be potentially attributed to the lack of cheese, my friend also had the same issue after ordering the pizza as it came. Due to the previous interactions, I felt too embarrassed to potentially complain, and was just left very disappointed overall. The bill also took a very long time to arrive, and we were very keen to leave. While the pizza was only 99p, I would not go back, as it was not even worth the significant discount . I would not recommend the food, and the service did not create an atmosphere that was in line with appropriate dining. If a branch can not appropriately staff and deal with dietary requirements, they should opt out of promotions that will cause issues for them. If i could give the experience zero stars I would. AVOID!

Great friendly, efficient service. Food delivered quickly - hot & tasty

Very good service, but was not too busy , food was better than expected from a chain. In fact just returned from Italy and the ravioli was better at Prezzo

Excellent food and service, would highly recommend to anybody

Very good food, enjoyed by all four of us (two adults, two children) Excellent service and the staff were helpful and courteous.

A lovely warm welcome! We were offered water for the table and the staff were very attentive. The food was great quality and a good portion size for our children (4 and 6 years old) The staff made my husband's day when they asked him for ID! Their attention to customer service was brilliant, especially when they collected our plates and my son said "the floor is lava" he got up on the bench! The restaurant was clean and well presented. We were very happy with our dining experience look forward to our next visit.

Thanks Olivia for exelent service.

Lovely food and fantastic service

Lovely Food. Good Service. Vouchers too which were Emailed which was a lovely gesture. Had more vouchers since. We are going back again.

Olivia the waitress wow thank you 🙏 I can see why my cousin was raving about you Being ceoliac is really hard to express to waitress how serious it is and I didn’t need to with you !!! You were on the page thank s so much this lady is a credit to the company food delicious great price for quality Happy Easter thank u

Went for my friends bday meal (with tesco voucher) brought out my friends free birthday cake they do, when our mains was out. Server avoided us, not checked on once during the meal or offered more drinks, left with dirty plates at our table for 10 minutes meaning no room to actually put the desert infront of us whilst she was clearing empty tables, rlly disappointed with this rude server, do not recommend coming if the middle age black hair lady is on (was in a demin top 14/04/25 and said her name was Olivia), the lady behind the bar (believe her name was Ida) was lovely however.

Thanks to Olivia for being so welcoming. Food and service was on point

Our waitresses were lovely, my daughter’s food was delicious however my chicken was tough and overcooked. I won’t be rushing back unfortunately, which is a shame.

Olivia was amazing server, she is always very friendly and polite. Excellent service. Food was great as always.

The hostess Olivia is lovely and attentive !! She herself creates a lovely atmosphere

On arriving for 5pm,a pre booked table,greeted by server who took our drinks order and our starters and mains. Drinks and starters were fine. Then waited and waited,several servers were asked about our meal and the reply was always it'll be five minutes. The Toung lady in charge tried telling us it was because the had staff that were all new,however our server remembered us from our last visit a month ago. At 6.55 we put our coats on,informed we were leaving and would not be paying for our drinks or started as no mains had arrived,no server had asked us if we would like another drink. They weren't that busy,we booked so that inconsiderate with a show,our second time as the first time went so well.. The lack of attention and the attitude of the young lady in charge is not good for business.

The food was super good and our server Ava was super helpful!!

The waiter was very kind and offered a great service

Absolutely great day at Prezzo brewery. The food was lush the drinks delicious and the staff were amazing. Olivia, jack and shek were honestly the best members of staff. So kind, made great recommendations and very attentive.

We asked for a table of 5 but the restaurant was fully booked. We were outside looking to find somewhere else to eat, but the staff came out to grab out attention to say they have had a cancellation and they could fit us in. We enjoyed our food and the service was excellent. Thank you we will remember it.

Invoice no 5P1214010533 We were served by Olivia who was extremely helpful and knowledgeable. She was also very patient with us and gave us all the time we needed both for choosing our meals and for eating them. We had a most enjoyable evening and will definitely be back when we are next visiting Cheltenham.

Great location in the Brewery Quarter. We didn't book but I recommend you do at weekends. They squeezed us in. Food was good (recommend the sharing platter and the crab & lobster ravioli). My only criticism is that they were using the same broom to clean the floor and the chair seats which of course makes the chairs dirty??

Very short staffed and offering ‘kids eat free’ so was busy in half term. Bruschetta lacked tomatoes and pesto just dolloped on. Chicken, avocado & bacon salad lacked any bacon. Chicken rubbery and only a sliver of avocado. Kids burgers and ice cream good.

the food came cold so even after being reheated the pizza and garlic bread was extremely tough and chewy and very hard to enjoy

A wonderful meal for Valentine’s Day.

Great value when 241 offer is available

Great service, good ambiance and delicious meal. A very enjoyable evening and I highly recommend

This was our first time visiting a Prezzo restaurant, we had a red letter days gift experience. The staff were very friendly and attentive, the food was delicious and cooked to perfection. The choices on the three course menu were also very good. Definitely recommend :)

Worst service. Never go to this place

stood around for 15 minutes after collection time to be served the blandest smallest portion of pasta. You'd have to try hard to get pasta this bad. AVOID.

Great location and fantastic food. This restaurant catered for our Christmas party of 19 people. All the food was delivered at the same time hot and tasty. I would like to thank all the staff and the chefs for a fantastic night , and making our Christmas Party a fab experience. Thank you

Had a lovely meal today, nice choice of soft drinks, food was very nice and the staff were all really friendly and helpful, great atmosphere too.

Very nice meal. Served quickly and food arrived quickly.

A friendly welcome plus a choice of seating. A pretty good menu. The service was very good with the staff being very attentive. Our starter arrived promptly and was very tasty. I then had the creamie burrata, truffle and mushroom pinsa (a square pizza) which was very good whilst my wife had tea reliably good lasagne. No desserts on this occasion. The Brewery Quarter was really busy, so there was a good atmosphere in the area. Level 9 Google reviewer; 1,000 plus reviews with nearly 2 million views and over 12,000 photos with over 55 million views and still going strong 💪. Check out my other reviews 🌟 🌟 🌟 🌟 🌟.

Our waiting time got later and later until we didn’t really want it anymore unfortunately! Also one pasta meal was COVERED in rosemary which was not advertised and we don’t like it so this meal wasn’t eaten

I went with my wife after the gym. The food was nice but expensive for what it was. The food came quickly as we were the only ones in the restaurant. Unlikely to return.

Very disappointing food. I ordered ricotta and spinach cannelloni, it was very dry, a very small portion for the price, no garnish to even make it look better. Tesco ready meal would of been more appetising. Wish we had complained on the night but didn't want to spoil the evening. It was my son's 19th birthday and he would of been imbarassed. Can't remember my husbands dish (pasta something) but again it was oven baked and small, dry and tasteless. He would rather a tesco pasta bake! Staff kept brushing past my seat. Other 2 meals were OK but never worth what they cost. Gone down hill from when we went years ago. Won't be going back!

Always good food. Highly recommend this place.

Absolutely wonderful experience on an impromptu dinner out. Stellar work from the staff on delivering a timely and delicious meal with a smile on their faces despite the fact they were serving the whole restaurant with 2 people

Had a lovely time Prezzo this weekend! The food was delicious and the service was wonderful. Sophie, our waitress, was delightful and was always there to help. Will definitely return.

Shek gave great customer service, we will be back, food delicious too, much better than the competition (ASK, Zizzi)

We arrived as they just opened I believe, the food was quite poor for the prices paid, almost £20 for a spaghetti bolognese that I could’ve prepared at home to a better quality and cheaper price . I respect the pressure put on staff during busy hours but quieter ones should be met with better overall performance in food quality.

An ok restaurant, friendly staff.

Disappointing, uneventful, overpriced ready meal - staff and service were friendly and great though.

The pizza was excellent and tasty. Service was very good. Overall excellent 👌

Pretty basic yet priced similarly to better quality establishments. Food was average at best.

Great service. The pasta is wonderful.

Lovely food, best pizza I have had for a long time, maybe best ever. We ate outside the restaurant this time, good service and great atmosphere in the Brewery, would definitely recommend. What makes it even better is the fact you can use discount codes from Meerkat Rewards, so we received 25% off the final bill.

Average meal. Not worth the cost

Great delivery service, food was hot. Prezzo have evidently changed their recipe for rusticana. Used to be with rosemary and crispy pancetta across the top. Both have gone, making the dish a little bland in my opinion.

When a lady game give us our drinks she spilt my dads all over me .I AM NOT HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

All pizzas were cold when they reached us and the gluten free one had a cardboard texture. The drinks we ordered weren't in the bag with the pizzas

My main course was STUNNING. Seriously; top ten plate of food (and I eat out A LOT) Male waiter was attentive, chatty and friendly. Child's portion of pasta was very generous. Can't stop thinking about my main course...... Mouthwatering

My husband had the sea bass which he really enjoyed. I had the sausages and lentils which was different. The lemon meringue was perfect. The restaurant had a good atmosphere

is it really worth the money having delivered? I'd say no

Staff are lovely, very chatty. Food is so average, it's almost poor. It's not priced like average food unfortunately. No vibe, no atmosphere, this one's off the list im afraid. Please do SOMETHING here?

Visited here this afternoon with our grand children. It didn't seem very busy but the service was very slow. Generally the the food was OK, but I had the Sea Bass and clearly the shef did not know how to cook it. It was undercooked and the skin was far from crispy. One of the plates was forgotten and arrived late. Not a great experience from this popular chain of restaurants.

missed delivery time by 1 hour. called restaurant was told they didn't have my order on system. was unable to cancel. suddenly a driver was assigned. called restaurant again. was told this time that the order is there but there's a lack of drivers. food turned up 1 hour late. Food stone cold. fries were drenched in steam moisture, limp wet cold fries. bolognese was luke warm and covered in water from the steam.

It was lovely and the food great

Great service. We all polished our food off and would go back again!

I thought the staff were very friendly, helpful if not a little inexperienced. The food was very good.

A nice pasta and friendly service

No chicken in the chicken pasta. Or on the pizza

The food was ok, and what you expect from the a chain....The service was terrible....for a restaurant that was not even busy, the staff were not tentative, the table wasn't set properly and we had no cutlery. We had to wait for a very long time to be served even though the staff were standing and chatting in the bar area. Finally when the bill came, the server gave us the wrong bill twice. Overall a very disappointing experience.

Handy stop after seeing Dune 2 at Cineworld which is a few yards away. We were nicely welcomed and given a good table in the corner - nce and quiet. Drinks came quickly ad food was not too far behind. Quick, main-course only meal this time so we ordered the Aubergine Pizza and the "standard" Seabass. Pizza was the usual good quality - hot and tasty. Fish was not so good but acceptable - the sause was good and the salad was a great idea (instead of fries!) The fish itself had either been overcooked or kept warm for too long - the result was on the dry side although the taste was good. A good chance for a quiet catch-up.

Quiet when we had our family meal (Sunday tea-time). Tables well spaced/not too close together. Good service; good, hot food and hot drinks (where applicable) . Good value - esp. with 'Kids eat free' offer. Convenient location. Promenade my favourite location, but I would visit this branch (Brewery) again for convenience and spaciousness.

Wonderful meal, food came out exactly the right speed, Oliva the waitress was brilliant at her job.

Absolutely love this prezzo! My go-to whenever i’m feeling in the mood for some nice pasta. In the day time it is usually rather quiet but still a comforting atmosphere. My personal favourite menu items are the crispy fried mozzarella, calamari, the NEW salmon salad, and the spaghetti with king prawns. the service here is always really good aswell. well done team :)

Delicious Ladies that Lunch! Enjoyed a shopping trip with my friend and a few weeks before we had Enjoyed lunch at Prezzo along the Prom in Cheltenham. We tried again, but it was fully booked, so we thought we would give the Brewery one a try. It didn't disappoint. The staff was great, helpful, and polite. We preferred this restaurant too, felt more cosy. Great food.

Wrong order AGAIN! I’m so cross! Unordered fusilli rusticana and got prewar a

Prezzo was chosem as the location for our work Christmas meal as we were not looking for something traditional this year. After grabbing a quick drink elsewhere we headed over to Prezzo. A note at this point, I rarely give 5 stars as nothing is ever perfect. so 3 stars is most peoples' 4 etc. Setting was nice, long table minimal items on the table so little to get in the way of conversation. The staff were courteous and happy to wait as many of us were talking rather than reading menus. Food came and was good. I;ve given 3 for service as they didnt really have enough staff to deal with the Firday volumne and so drinks at times took 10 mins to come from ordering. Otherwise it was an enjoyable experience though as you might expect drinks were horribly overpriced.

Dropped on my door step no knock sauce spilt on my doorstep could not eat it

Awful experience food came cold and looked as if it had been sat out for ages and had missing items as part of our order

Took my son for lunch today,his first time there & he loved it,brilliant pizza and dessert to die for

Great location and good service. Food was fast and reasonably priced for our family of four.

It's so expensive eating out nowadays it's good to see Prezzo take discount offers ( gourmet society card). 25% off makes it more tolerable. Food portion sizes could be more generous, the garlic bread was small for the ££ service was on point but quite a weird paying experience with the tip % being advised!! I don't mind tipping but don't need reminding.

Chef who made PIZZA and Burger please a reward/pay rise rite now!!🔜 Good job 🔝🔝 Great pizza and great Burger and prices ar ok.✅ Good job again

Went for a meal with family. Very tasty food, friendly and smiley staff, very good ambience. Would highly recommend 👌