Prezzo - Cheltenham in Cheltenham

WE LOVED PREZZO… Great music, wonderful food and, above all, the great and warm service of Andrei. Thank you very much.

Awful pizza. Always drive past and see it full of people. Tonight got a collection (the restaurant was again full), and the pizza is probably the worst I’ve eaten in the uk. Will never return. Dry, bland, and expensive. May as well get one from the supermarket. Had decent pizza abroad but it’s been a while in the uk since I’ve eaten a great pizza. Why can’t the uk make a decent pizza? They are either a salty mess (domino’s, papa johns) or like these - dry, bland and the dough is awful.

Disappointing experience at Prezzo. The service was inattentive – staff didn’t seem to notice when we were clearly trying to get their attention, which made the whole meal feel frustrating. The pasta was bland and forgettable, nothing special at all. Overall, it just felt like they weren’t really trying. Wouldn’t rush back.

Friendly staff. Excellent service. Food was delicious

Francesca, Andrei Elliot and shreyan were all amazing and provided us with the best service ever and the food was outstanding! Great night

Mother's day meal disappointing will not be going back. Where do I start, even though restaurant was quiet, out starters did turn up, a very apologetic waiter turned up to say it hadn't arrived in the kitchen, when they did arrive only 3 out of 4 turned up, 5 mins later the 4th turned up. The main courses turned up together mine obviously had been on a hot plate red hot in middle cold on out side. Avoid this place at all cost, save your money. 3 stars for atmosphere as I was with my family.

We arrived for our booking and were left standing by the door for about 5 minutes until someone acknowledged us. I was tempted to leave and I wish I had. We had 3 different people serve us and I don't think they really communicated to each other. We had almost finished our food before we got our drinks even though we had pointed out we hadn't received them yet. The man we told just said "oh" and walked off. It wasn't particularly busy. There was noone upstairs and about 7 tables downstairs but only one with more than 5 people. I've worked in hospitality for years and I understand being a bit slower when it's busy but there was really no excuse for the amount of waiting we had to do for everything. We were asked if we wanted dessert and they brought the menu over. It took ages for them to come back by which time we were so fed up we just wanted to go so asked for the bill. Again at least a 10 minute wait for that. Overall a poor experience and we won't be back

Had a very good waiter and he was very polite and charming

Amazing evening at Prezzo, so accommodating, brilliant staff! Top top food!

Good food, puddings a bit small for the money. Service excellent

My mum and I visit every few months. Tonight, we were both disappointed in our experience. My meal wasn't what I ordered and my mum felt hers was lacking. When speaking to the staff, they did offer to replace my meal or remove it from the bill. We did feel there was a lack of service in general (no offer of parmesan, not checking if our meal was ok and slow service as a whole). Hopefully, this was just an off night as we've generally been happy with our visits previously.

Easiest 1 star review I've ever left. Absolutely appalling experience with Prezzo. Ordered via Just Eat and waited over an hour, only to call the restaurant and be met with the rudest, most unprofessional staff member I’ve ever encountered—Andre, who claimed to be the manager. He told us he had called us "3 or 4 times" (blatantly untrue—we had ONE missed call from an unknown mobile number with no voicemail). He then casually informed us they wouldn’t be sending our order because they "don’t have pizza" (seriously??) and told us to take it up with Just Eat. After contacting Just Eat, it turned out Andre had NOT spoken to them at all, leaving us in a battle to get a refund for food we never received. No apology, no explanation, just an arrogant attitude and zero accountability. This level of service is beyond unacceptable. Avoid this place unless you enjoy wasting your time and money.

With good reviews on Google we thought we would try this place. Overall disappointing and underwhelming food. The restaurant wasn’t full, but staff were slow and there was weird smell lingering in the restaurant. Not sure what it was but was off setting. Also had quite a few things not available on their menu at the time. Got the Crab & Lobster Ravioli as a main and I was expecting some bold flavours but honestly I had a hard time tasting crab and lobster. We also got the Creamy King Prawn & Salmon Rigatoni and it was better still lacking distinct flavours.

prezzo staff are always lovely and the food is always amazing quality and taste

Had a lovely meal with family. All staff really friendly and provided great service.

A great welcome from Amber who was warm and kind to us throughout the evening. Nothing was too much trouble for her, despite the restaurant being full. The food was perfectly cooked and on time when we ordered it. We will re-visit when we return to Cheltenham. Thank you!

Had a 40th birthday in the upstairs area. Great service and very accommodating, staff were welcoming and helpful. Food was served in great time. Tasted fab. Highly recommend for food gatherings with friends. Had a lovely evening. Thank you

Food is okay, nothing particularly amazing as it is just a chain. What amazed us is the cost of drinks. For a pint of tap lager £7. Now i understand they need to make money but that's more then the majority of london bars. The menu seems to change according to the chefs idea on the day. Lobster and crab ravioli was dry and cold. Shame as its there most expensive dish

Good food, good staff, good night, not much else to say really, highly recommend, thankyou guys

We was celebrating here our wedding anniversary at Valentine's day and we felt very greatful .Our server was Leila who was very attentive and polite and make sure we are enjoying our time at this special evning. We can just say big thank you for her we will definetly come back soon .

Just wanted to say thank you very much to Marta and Andrei for serving us on Wednesday. They were very warm and friendly, checking up on us and stopping by to have a quick chat despite being very busy. Lovely and attentive - and the food was great. Thank you :)

We went to enter a few weeks ago and stood in the doorway waiting to be seated for so long that we gave up. However a friend booked a group celebration here last week so we revisited. Considering the booking for 14 people had been prearranged and everything ordered in advance of our arrival, service was incredibly slow. We were seated upstairs which was great from the perspective of being a quiet area however there was never any waiters upstairs to ask for additional drinks etc. Even when we had a spillage we had to root around to find a blue roll to clean up. Service took hours. 2 hours after our booking started we still hadn't received desserts and I had to go downstairs and hurry them along for desserts and the bill. Food was wrong from what was preordered at times but corrected swiftly, meat calzone ended up being seafood and meat which I could swear wasn't written on the preorder menu. Half the starters came and the other half arrived after the first had already finished. Birthday girl had a carbonara pasta and said it was so dry she couldn't eat it. She left over half. I chose 'chocolate sticks' off the kids menu for my son as he doesn't like ice cream and that was the only alternative. When they came it turned out to be Nutella. This was not clear on the menu and he hates nuts so didn't eat it. Disappointing. All round disappointing and won't be returning.

Food was a half hour later than stated. Pizzas arrived stone cold.

Wouldn't recommend a vegan margarita 🍕

Good food, nice setting and good service we had a very nice evening

Bit on the pricey side, but 100% worth it. Great for special occasions

Very friendly delivery driver, arrived on time. My pizza was lovely and so was the garlic bread. Had a good deal too, which included a drink.

Absolutely brilliant! We rocked up unexpectedly on a very cold Friday night! We were seated immediately and the restaurant was lovely and warm and a great atmosphere. Our waitress was so attentive and polite. The food was piping hot and absolutely delicious (burgers and lasagnas) and our drinks were brought out so quickly. We will definitely eat there again- would recommend for a great night out!

Absolutely brilliant! We rocked up unexpectedly on a very cold Friday night! We were seated immediately and the restaurant was lovely and warm and a great atmosphere. Our waitress was so attentive and polite. The food was piping hot and absolutely delicious (burgers and lasagnas) and our drinks were brought out so quickly. We will definitely eat there again- would recommend.

We came here for a new year's day meal with our 2 young kids. We were told my partner couldn't have what he wanted so we continued with the kids order and said he'll have a look at something different while they make the drinks...drinks came...kids food came...yet still hadn't taken our order. Had to ask someone to take our order otherwise the kids will have finished their food by the time we even got ours! Got our food, which was lovely. Table was cleared and desert menus given...then it was a good 25min wait before I then again had to ask the waitress to take our order. Now, I only waited 25mins because the desert looked good in the picture (Black Forest Sundae) but the disappointment when it finally arrived! It was half melted, whip cream had just been randomly spayed over it, which was also melting and a depressing flake stuck in the side of it in the vain hope it made it look more appealing. Most disappointing was the forest fruits not the morelo cherries that was advertised. They also forgot the shot of amaretto that is meant to come with it. Needless to say I didn't eat it and asked if be taken off the bill. After asking for the slop of a dessert to be removed we were then left to twiddle our thumbs and play spot the waitress so we could actually ask for the bill! By this point the kids had had enough and were fidgeting about and there were 3 deliveroo men stood at the entrance who were also waiting for someone to appear! Fed up, I just started getting ready to leave, this finally prompted someone to come to the table with the bill. Hallelujah! Now, if we were on a table slightly out of the way I would kind of get it but we were sitting right at the entrance, by the reception desk, in front of the bar and kitchen! We were warned there was a wait for food as there was only 1 chef, that wasn't a problem and the wait wasn't long at all (once we finally ordered!). The restaurant wasn't busy and there was 3 members of staff that I could see. Maybe it was a lack of staff that contributed to this? I don't know but I do know I'll give this Prezzo a miss in the future and just walk a little further up to Ask Italia instead.

We haven't been to this Prezzo for a number of years and sadly won't be back anytime soon. Whilst I can't fault the starters, bruchetta was enjoyed by my family and hummus and flatbread, well you can't go wrong with those, my main at a whopping £19 was very underwhelming. I had the Saltimbocca Chicken Sage dish. The chicken was overcooked and dry, the prosciutto had a weird and very salty taste, the cabbage was hard and chewy and I'm not sure what the potato was supposed to be. It didn't resemble potato al forno but was more a limp jacket potato. Sadly I didn't eat this dish. My family had traditional pasta dishes, which they enjoyed. Also my husband raved about his lemon meringue pie. Sorry Prezzo for this bad review, but if you charge so much for your dishes please up your game.

My son booked a table for today for a special occasion, the food was not up to scratch it was tasteless and the bologna’s hardly any meat in at all this was very disappointing would not eat there again.

Went Xmas eve was a lovely atmosphere and food was excellent! Staff were very attentive ! My prawns and pizza were amazing!! Thanks x

Having travelled from London for a surprise birthday for my eldest son I was looking forward to the evening, however my experience was not great. Major issue with one member having gluten intolerance was ill after eating their “gluten free pizza” although offered a discount, even had this not happened, I still would not be in a hurry to eat here again. Bruschetta was soggy, hummus tasteless, those in our group that had gnocchi - said it wasn’t very nice at all. Would not eat here again if it was offered for free. Overall very disappointing.

Not a good experience. Disappointed. My Italian food has more taste for a fraction of the price. Was seated and were waiting over 30mins for someone to take drinks orders. The table wasn't laid with cutlery. Starters arrived with mains instead of as starters. Me and my partner ordered the same. It was tasteless, AND hers did not have herb garnish, so there isn't consistency in the food.

We've eaten here a few times over the years and have always found the service and food to be reliably good. So we popped in this afternoon after 4.30pm prior to the Christmas lights being switched on for an early evening dinner. When we walked in there were a handful of tables taken, yet the atmosphere looked good, nice and bright with the Christmas decorations. We asked for a table for two but were told they were due around 90 guests from 5 pm, so they had nothing available. It was shame and disappointing but a little surprised as knowing the restaurant there's plenty of dining, both on the ground and the firat floor dining areas that could easily have soaked up the 90 guets and then some. So we left, but then my wife went online and was able to see that we could book a table, at the same restaurant, at 5 pm, only we didn't. Now that's really disappointing. When you walk around Cheltenham town centre, most town centres for that matter, there are quite a few empty retail and restaurant units, restaurants make up a fairly large portion of those that are empty. It seems very strange in the current economic climate that any restaurant, business for that matter, would turn away any sort of custom.. Never mind, maybe next time. So we stayed online and booked a table at the town's other Prezzo, in the Brewery Quarter where there was a really good atmosphere. Level 9 Google reviewer; 1,000 plus reviews with nearly 2 million views and over 12,000 photos with over 55 million views and still going strong 💪. Check out my other reviews 🌟 🌟 🌟 🌟 🌟.

Lovely atmosphere, fantastic staff and fresh hot food delivered quickly. The staff really worked hard to ensure we got to our theatre booking in plenty of time. Just lovely as we really miss our Gloucester branch since it closed down.

We booked through the website. When we arrived we were told it was fully booked though and they had noticed us that they had to cancel our booking through email... They should have at least called us. It was late and it took us another hour to find a place to eat.

Visited here on the off chance they had a table, as we were in Cheltenham for the Literature Festival. It was 11.45 and we were a party of 2 adults and 2 children. The restaurant was empty apart from 2 members of staff, a gentleman and a lady sat at a table on a laptop. The gentleman checked with the lady and then replied they were fully booked. We left rather disgruntled. We checked availability online, after leaving, and to our surprise we could of booked a table for 12.15. They either have something against females, children or they didn't want any customers.

Airport style chain Italian food, as expected - well presented, but all a bit plastic. Carbonara underseasoned and tasteless other than jerky-like pork sprinkles. Good service and nice clean restaurant, however.

Airport style chain Italian food, as expected - well presented, but all a bit plastic. Carbonara underseasoned and tasteless other than jerky-like pork sprinkles. Good service and nice clean restaurant, however.

I had a lovely dinner with my friend there. The atmosphere was friendly and the service was very quick. I ordered one of my fav dish which is the fried Mozzarella ( 10 out of 10) 😊

We were spending a few days in Cheltenham and decided to visit Prezzo. Whilst on our visit the outside of the property had scaffolding up, we booked a table on line. It was very busy when we arrived but we had a nice table towards the back of the restaurant but it was in window to the side which was nice. Service was a little slow but the staff on the whole were friendly. The food was ver enjoyable a quite pleasant rose wine. A far better experience than we have had at Prezzo restaurants in York where we come from. Very enjoyable food.

I had a lovely dinner with my friend there. The atmosphere was friendly and the service was very quick. I ordered one of my fav dish which is the fried Mozzarella ( 10 out of 10) 😊

Haven't been to a Prezzo for ages due to bad service, but in Cheltenham, the service was excellent and food was fab. Actually the service was really, really good, very attentive without being over the top.

Went here with my 2 boys as I had a voucher to use. Friendly staff. I had spaghetti carbonara with added chicken, my older boy had meatballs with spaghetti and my other boy had garlic bread and pasta. Very delicious food and price washed good. You can use your tesco vouchers here as well. Definitely go back here again

Couldn’t order Pizza because they’d run out of dough, food was very bland and extra drinks were forgotten and had to be chased. For the price it was very disappointing.

We were in town and decided to visit Prezzo for lunch, of all the chains this is in our opinion the best. It was relatively quiet, however the food ( 2 courses) and service were excellent, so have no hesitation in giving our visit 5 stars!

Staff were excellent on our extremely quick visit. Very grateful.

we haven't had great experiences with prezzo resturants before, but this one in particular is excellent!! the food is absolutely amazing, with loads of courses to pick from, including for vegetarians and those with dietary restrictions - personally we love how spicy the prawn spaghetti is❤️❤️ the service was brilliant for us too, very fast & the staff are kind and willing to help. finally the atmosphere is really lovely, there is cool background music to keep up the good vibes

Drinks and food good, service was ok, unfortunately meal was then completely ruined when asking for a coffee at 21:30. “Sorry the machine is closed down for the night”. Ok, so can we have limoncello please. It was as warm as the coffee we were not allowed to have… A very poor experience.

We have used this Prezzo before and like the chain as a whole. It just wasn't a great night out on this occasion. We arrived a bit early and after a bit of messing about were found our table. The menu layout has been changed since we last ate there and not for the better. I expect someone has been paid large sums of money to make it worse! I guess people not listening or at least paying attention was the main gripe. My wife doesn't like ice in her drinks. This was pointed out each time we ordered but arrived in the drink none the less three times! It's not too hard a thing to get right is it? The food was ok although they have changed ingredients in some dishes too. My wife did mention this to the waitress her dish wasn't as nice as usual and was told that other people had said the same. I wonder if she's told the management that customers are commenting? It would help the business. We both used the toilets and they need some TLC. My wife said the ladies wasn't overly clean. The thing i noticed most was the state of the doors. Just a lick of paint would make such a difference!

Nice atmosphere and friendly staff. Food nicely presented and tasty. Wine expensive, but very good (the Primitivo).  Overall a very good Prezzo. Food prices high, but with Tastecard, much more pleasing on the wallet.

Went there in June, had a very disappointing meal, wasn’t given the chance to complain as the service was so bad a table check wasn’t done. I complained to customer services and after over a week of waiting for a response, I got a very generic response saying it will be mentioned to the area manager and will be improved going forwards, and they hope to see me again. Sorry but that won’t be happening. If you like soggy pizza or pasta with very little chicken for £16.95 per dish carry on and go there. WORST MEAL at a Prezzo ever.

We were booked to have a Red Letter Day Experience meal. the Manager at this Restaurant was one of the rudest Greeters/ managers i have ever encountered. We did not stay as she asked us to leave.We went to Ask Italia a few hundred yards away and were treated as we should have been. Avoid this place while this Manager works there. Dreadful experience will never go there again. changed my red letter day to a different company

Always find the service welcoming, friendly and attentive here. Food is very good with plenty choice. Would recommend.

Portion size was smaller than expected for the cost

the food was amazing we love prezzo Cheltenham prom best restaurant around

Excellent food and excellent service. Pizza and burger were both superb. Great chips.

Disappointing, TBH. The table had a deep gouge in the top, through the surface to the fibreboard underneath, which was weird and surely means it can't be very hygienic. Then our water glasses arrived with lipstick marks, and though the waitress took them away, we had to ask again for replacements. The food was pretty good, to be honest, but the shabby, dirty feel of the place, and the friendly but inept service means we won't be returning.

I booked this restaurant for 36 Ladies as we were away on a choir weekend . We all pre ordered our food online which made the organizing very easy. The menus were reasonably priced with a good choice of Vegan, vegetarian and gluten free food. Some dishes were a little bland but for the price you couldn't complain. The service was excellent the girls worked really hard and got all the dishes out super quick and then put up with our loud singing ( best that we were up stairs!)

Went to prezzo after defecting to Bosco in cheltenham. It was really disappointing. Too much balsamic onion on the pizza- like eating a jar of branston pickle!! Oh well back to Bosco for me. Praise for the service though. It was excellent.

The food was OK...£3.95 for half a lager..Plate for the garlic bread was thrown on the table with the added bonus of a thumb from the water.. I certainly won't be rushing back

The food here is good but be aware they only take card payments, and don't tell you in advance

I wasn't satisfied, I don't like anything there

The evening was truly delightful, complemented by exceptional service and delectable cuisine. I derived immense pleasure from the experience and eagerly anticipate my return. Additionally, I was impressed by the expeditious preparation of the food, despite the relatively calm atmosphere. The service provided was indeed commendable.

Visited while in town for a show close by. It was excellent. Staff were friendly and helpful. Food was delicious. Good service and really good

Really good service and 1 of the best pizzas i had

Felt a little disappointed £18 for a pizza and it was just a frozen low quality pizza you would get from a supermarket for a fiver

Always have a good meal in prezzo, you can't go wrong. Love the mozzarella bites and the pasta selection. Love the stawberry lemonade. Would recommend.

A wonderful experience in every way. The welcome, service, quality of the food and drink, atmosphere and deep sense of comfort made our visit quite perfect. Amber, Ritu and Marta were exceptional and a credit to the company. Thanks, too, to the chefs, who work so hard behind the scenes to produce such quality food under so much pressure.

Once again, spent a few hours in Cheltenham on my way back to London. So, decided to have lunch in Prezzo, to see if my indifferent review of a few months ago had had any effect. Pleasantly surprised! The girlies really seemed to be happy in their jobs. The vibes were fine. The environment was excellent. My goat's cheese and roast pepper pizza was delicious, and I have no hesitation in giving them full marks this time. I can find nothing to criticise. Well done! I'll be back. Dr Paul Harris

After a busy day decided we would like to have a evening meal. Prezzo was 5 mins from hotel booked on line. Food was excellent with great choices and very nice bottle of white wine Gavi. Our waitress was very attentive and knowledgeable front of house staff helpful and welcoming for a chain resturant highly reccomended

Food was lo lovely, but a small comment, your competition say a free bottle of prosecco, not every one likes this wine..

Yes ,I know it's a 'chain' so what do you expect? Answer , not that provided early last Saturday eve. Both quality & quantity of food was not satisfactory by any means. Example, Spaghetti Bologness; should surely be second nature in any Italian restaurant. Dreadful! Waitress on wine service, didn't have a clue. Clearly stated that Melbec was not available ,so recommended " something similar " Turned out to be their house red which was at least the same colour. My experience was a complete waste of time and money. Never again .Avoid

Arrived at 9:35pm on a FRIDAY night, advertised closing time was 11pm. The waiter impolitely told me that they were no longer serving, without an apology.

A super welcome from Shek at the door, i had salmon pasta, excellent choise. As a dessert i had banoffe tart, excellent choise too. I had a super customer service from Sheck, the floor manager !! I will be back for sure, i recommend prezzo s at cheltenham. See you soon. Thanks . Sylvia

We visited with 7 adults and 2 young children after the races on New Year's Day. The staff were brilliant and helped us keeping our 2 youngsters amused. Service was excellent. My wife and myself had Chicken Saltimboca which was unfortunately under whelming. The potato was a small dry baked potato not a roasted potato and the chicken was dry and bland, very little white wine sauce. The Sweetheart cabbage served with it was excellent. We were in a big family and friends group and we realise it is difficult to get everything right for a big group. It was still a nice experience due to the lovely staff. Just wouldn't order Saltimbocca there again.

My dinner was microwaved! Hot, cold and warm all on one dish. I complained to head office but they've not even acknowledged it. This used to be a great place, but now sadly it's overpriced less that nice food.

Enjoyed lunch here with a friend whilst shopping Cheltenham. We enjoyed Pumpkin ravioli. It was yum! Oh, and so were the truffle fries. Service was good. Recommend. Shame card payments only.

Had a meal here the other night, the food was spot on and staff were very pleasant and attentive.

Very busy, waiting staff rushed off their feet, lengthy wait and a watery risotto. Not a brilliant visit, probably won't return.

Was greeted and seated very quickly. Service was very fast but not overbearing. Food was delicious! Would definitely recommend!

Food is ok here but not amazing. Service very friendly. It has a pleasant outdoor terrace.

Went here for a pre show dinner and wasn’t disappointed. Service excellent and food fab. Free bottle of wine a lovely touch. Had calamari which we shared very tasty . Carbonara and crab and lobster ravioli mains ending with lemon meringue. Will definitely come again.

We didn't receive our full order as there was a main dish missing.

Came here with a couple of friends for my friend’s birthday. The food was fantastic we ended up having three courses!! I had the Pumpkin and Mozzarella Arancini which were perfectly presented and tasted great! Pumpkin isn’t something I’ve ever eaten so this was a great introduction. We really struggled with what to choose from the mains but I landed on the Crab and Lobster Ravioli which was to die for, we shared some Garlic Pizza Bread which helped me to ensure I ate all the sauce left over on my plate! The staff were friendly and calm! Thankyou!

We were staying in the Premier Inn just round the corner. We called in for a meal-pleasantly busy. Excellent service, good food and value for money.

Never Booked Just Walked In, Sat In Garden Area. Great Service, Lovely Location & Very Clean Bathroom To.

£20 for a pizza and coke. That's already expensive but even more so when the pizza was so bad. Sooo sloppy and greasy. The grease was terrifying. I thought it smelt bad when they brought it over but 7 hours after eating it my wife is still throwing up. Come on guys . . . I heard prezzo was going to close down, I think it may really be time

The food is always good here. Great coffee and very helpful staff. However,  none of this detracts from the fact that the Tories have broken everything. The MP Alex Chalk is quite happy with "Salty Language". When you see ask him what he thinks about Braverman's lies and racism. Rishi Sunak has In the last 12 months he’s brought in an anti strike law to rob millions of workers of their right to strike New laws will strip back our right to protest & limit our rights to judicial review The elections Act will lock millions of people out of the electoral process - a blatant act of voter suppression by the Government. Broken the NHS. Broken the education system. Broken the criminal justice system. Dirty rivers and dirty seas. Backsliding on Net Zero. End a war a war on motorists that doesn't exist. Desperate to win the next GE by any means and damage/destroy our democracy. Vote LibDems.

Definitely worth a visit! I The reviews on here are mixed and we were a little hesitant to try this restaurant. In the end, we’re happy we did though. The pizza is amazing… thin, crispy crust with all sorts of variations and toppings. The “Dolce e Piccante” was delicious!We also tried the Spaghetti Carbonara, Chicken Alfredo Rigatoni, and the Arrabiata Rigatoni (very spicy), and everyone loved their dishes. Honestly, I don’t think the reviews reflect the quality of the food here. We were pleasantly surprised. Staff were also lovely and the atmosphere is cozy. Would recommend!

Okay service. Calamari cooked to within an inch of its life-like rubber!!!!! Pizza base was undercooked and had a watery consistency, very meagre amount of toppings to say the least (trying to cut costs). The poretti on draught is lovely; but at £7 a pint I'd expect it to be served in a golden pint glass by a butler!!!! Would have complained but they looked so short staffed that they probably wouldn't have been too bothered. Get yourself a frozen pizza from the supermarket, just as good and costs 1/6th of the price if not less. This is why these chain restaurants are not doing well.

Came without reservation on a busy Saturday evening but staff still welcomed us and found us a nice seating area. Carbonara was average, nothing special. Pizza was also about average. Staff members were very friendly and attentive throughout our meal.

Perfect timing and delicious food and order didn't have anything missing so 5 stars.

Very friendly welcome, nice terrace, tasty food. Not so keen on the tipping policy when presented with the bill, starting at 12.5%

We came as a group of 8 for my partners birthday meal, we had very friendly waitresses and the food was absolutely lovely! Drinks and food came out at a very good time, could not fault the place!

Service is not bad but I recommend you to be trained before and don't make clients sitting and waiting at the empty table,try to bring drinks immediately to make them wait for the main course with drinks.

Nice food, helpful staff, great location, clean loos! and the Tiramisu isn't too coffeeey.. our waiter was right 🙂

Very small portions, hence overpriced