Bella Italia Cheshire Oaks in Cheshire West and Chester

Ash has really looked after us today. The service was fab and the food was excellent. Thank you.

Ash was a fabulous at making us feel welcome and we had a lovely time !

Staff polite, attentive and generally really lovely. I was there for a girly catch-up, on a quiet day. We were given plenty of time to choose and eat our meals, creating a relaxed atmosphere. That said, the staff did check in with us to make sure everything was alright and that all our needs were being met, without being imposing. Perfect. Our food was beautifully cooked and each of the five us enjoyed our choices. All, in all an excellent experience.

Very nice food. Quick service. Waitress ash was very friendly and attentive.

Lovely Sunday visit to Prezzo. Our server Ash was so welcoming and was great with the kids. Thanks again

Ash is brilliant. Couldn’t have asked for more attentive service thank you

Although busy when we visited recently thr staff all worked hard to keep all orders flowing

Service is always spot on and friendly. The gentleman serving us was an absolute joy. Food was lovely and plentiful

Excellent meal and very good value for money. Staff very helpful, friendly and attentive.

Great service despite being so very busy, food was hot and tasty and deal was good. Thanks to Donata and team

The service was exceptional - Angelo went above and beyond to be helpful and welcoming.

The overall meal was very nice, we had a 50% off voucher so it made it much more affordable. The service was nice and all staff really pleasant. I just wish they didn't lace every pasta dish with black pepper as it is a flavour i really dislike and it's on every table for people to add themselves, I think they should ask before adding it in the kitchens so that's why I've not given 5 stars

Good meal and excellent and very friendly service! Mark up on the wine very high!!

Lovely food. Lovely host. Absolutely stuffed now, just like the clazone.

I would just like to express my appreciation for looking after myself and my wife. I am allergic to gluten and dairy as a result it's so important to feel safe you achieved this and so much more. We enjoyed our meals so very much. I'd like to single out Claudia for taking time to help me navigate the choices my allergies caused thanks so very much you exceeded my expectations and then some. ❤️❤️❤️

Amazing food and amazing service

The food here is absolutely beautiful ❤️

Always friendly service, and well positioned for trips to the nearby Vue Cinema. Good value with the frequent email vouchers Prezzo offer, although drinks are expensive. Some tables for 2 are a little close together.

The food was pretty average for the price. Our waitress forgot about us and didn't get us clean cutlery when our food arrived so I had to track someone down to ask. When it came time to pay it took ages to flag her down in a half full restaurant, then we were pressured into leaving a tip with a card reader thrust Infront of me with my only options seemingly 10% or 15%, really really disappointed in the experience and won't be back.

Even though it was really busy the service and food was great!

Good value meal with kids eat free etc. unfortunately a very slow meal as there was only one chef working. However Ash our waitress was nice, polite and prompt.

Served by Ash- super attentive and friendly

It was amazing experience and lovey staff like ash she was really helpful and kind fantastic place to eat great for families

Ash was one of the best servers I've had in years, very attentive! Great food. Managed to get a table without booking too

All staff members were friendly and attentive, although we were served by the lovely Grazie. I gave food 4*because the food was just warm by the time it reached the table. I think it has to do with the air-con in the restaurant.

Food was delicious & our server, Ash, was really friendly & helpful. Will definitely be returning.

Food and drink quite pricey although had a lovely evening for my birthday! We were served by Ash who was lovely, and very good with our kids too. Thanks!

Ash was brilliant waitress thanks!

Excellent food and service. I took my friend to celebrate her birthday. She also had a lovely meal. Ash was great with us.

amazing food amazing service, ash was amazing as always

Food was ok nothing special, the carbonara was bland. Restaurant was quite empty, we got served our starter then waited nearly 45 mins after for 2 carbonaras. We only had 2 cokes each (4 in total). This is not on draught, these where slim cans of coke 250ml (the ones you can get in home and bargains for about 89p 😂). Now I know you get charged a lot for drinks when eating out but when I got the bill and it said 4 cokes £17 😂😂😂 what a rip off definitely will not be returning!

Amazing service from Ash, she was lovely! Food was average.

Had a lovely family meal taking advantage of a voucher. I can highly recommend the pasta dishes and the pizza looked lovely with generous toppings. Our server, Ash, was lovely and very helpful. I can highly recommend this restaurant.

Me and my husband and two older children (age 19 & 22) booked in for Mother's day at 6.30pm. We were sat in the corner under a very loud speaker pumping out pop music/ dance. We had to ask for it to be turned down as we could hardly hear each other speaking. Mother's were supposed to get a glass of prosecco, it didn't arrive before or during our starters so we asked for it and told someone would get it. Still hadn't arrived by the time I had finished my main meal so we asked again for it. Finally arrived after eating. The set menu was on for mother's day, there were only 5 dessert choices. We were given the dessert menu to look at, made our choices but when the server came back to take our order, only two were left in stock (it was only 8pm and the restaurant still quite busy). We had no dessert which was a shame on such a special day. We were also surprised not to be asked for I.D. for my 19 year old Daughters cocktails. The staff then stood around in ear shot talking about how our server should have asked us. I ended up asking loudly if they need to see it. Windows were dirty, covered in handprints. Bits of food and sticky floor. Far below the standard expected, especially on Mother's day.

Food was nice, service good...marked one star though for refusal to take cash... Ridiculous as happy to accept cash tip....? Sort it out, cash is still legal tender..

Been coming here for years. Staff are very friendly and food and service is good

Visited on a busy night but food was served in good time and tasted delicious. Service was very good. Chocolate fudge cake was the best I have had in ages!

Food was fantastic, all of the team are a credit to prezzo, we had two meals over 2 nights . Ash served us the second night and was extremely helpful

Ash was absolutely brilliant, really attentive, timely and great with our 3 year old girl. Thank you!

Very lovely place with good food.

We went at about 4pm so quite quiet but enjoyed the food and the service from Anna was brilliant and very friendly

Our waitress isabelle was absolutely lovely and gave us a fun match of rock, paper, scissors for our desserts. The food was delicious and well presented and me and my family had a lovely night.

Excellent service staff are very friendly food was great 👍

Ash very helpful. Great service

ash was amazing and so friendly

food was lovely and ash, our server, was lovely

Food was hot and tasty as always. It did take 1 hours for our food to arrive but the restaurant was full.

The food was excellent and our waitress Ana was so attentive. She was really nice.

Lovely food, even better service. A big thank you to Ana Maria who was a lovely, attentive, happy waitress! (Cheshire oaks) Much appreciated.

All good, nice place on the oaks for a meal 👌

I went to the boys toilets there was 1 stall that could lock and it wasn't locked I opened it and there was someone taking a poo thereotbwasvan unpleasant experience

The new lunch menu with the panini & soup was amazing and great value. Soup was so tasty and cheese, tomato & pesto panini was so tasty! Thank you Rachel for the recommendations and great service

Great restaurant. Me and my boyfriend enjoy every meal we have here. Highly recommend.

If you go to prezzo you'll not be disappointed excellent food tasty and hot,warm and friendly welcome1

Shame. We have always enjoyed prezzo. But first time at prezzo cheshire oaks ( & our last) We arrived at approx 2.15pm on not a particularly busy time. After being shown to our table with our menus & made our choices without even being asked for our drinks order whick i thought ok we'll be asked shortly. We waited & waited still no service after at least 15mins. A friendly lady did say she'll be with us in a minute as was serving another table. As I said it wasn't particularly busy but there were staff hovering about doing anything but attend to tables & one male was tasked with obviously more important things like hanging valentines decorations....come on guys!! Really???!! Si fed up f waiting we put on our Coates & left. We ended up in Frankie & Bennies & although not our first choice..the service was outstanding. It was busier & half the staff on duty that prezzo had. Very disappointing.

This was not worth the money or wait! 60 of pound for stone cold food and was no effort, looked vile! Just about good enough for my dog

Very busy during an offer night at Prezzo 🍕 Service and atmosphere were excellent!

Great experience here for lunch. Super friendly and attentive staff. Smiley Rachel looked after us today. Nothing was too much trouble. Food was delicious, freshly cooked and arrived in a timely manner. Will be back.

Enjoyed the selection of starters we had. Main course were enjoyable as well. Friendly, helpful staff

Great time at prezzo last Sunday, served Mia (I hope my memorys right) who was so lovely and did everything she could to accommodate us. Plus the food was absolutely delicious, piping hot and cooked to perfection, could not fault anything :)

Thought the food was amazing as usual service was amazing and really good atmosphere. Want to mention Isobel for the amazing service also she was really nice and friendly to talk to also had really good idea of how to handle the service and situations going on in the restaurant From Jack Mathieson

The deal I received was unbeatable. Great value for a weekday meal.

Loved prezzos was my first time there and really enjoyed it

Pizza could if done with a bit more time in the oven for the topping to be cooked a bit more.

Food was small portions, was missing the cheese and was all cold. Not worth the money

food didn't have enough sauce no where near what you get in store and carbonara had a very soggy prices of meat didn't look right so it wasn't eaten usually really pleased with out food and didn't want the busy nye vibe so had delivered never again

My boyfriend and I called here after shopping, looking at the menu drew us in to eat, the food and service is what will bring us back. The calamari and the prawns were perfect. The pizza was delicious, the right amount of topping and flavour and cooked like a pizza should be. The chicken pomodoro was one of the best tasted. I would highly recommend here to any of my friends or family who will be in the area. The staff are welcoming, friendly and efficient with the surrounds being comfortable and relaxing. We will be back again.

The food wasn't the best tasting and there was barely and sauce in the bolognese , the chips were delicious and so was the garlic bread

Excellent food from the Christmas set menu - quick service and lots of vegetarian choices ! Went at around 8:30pm on a Saturday and managed to get a table for two without a reservation: even though the restaurant was quite busy service was quick and meals prepared excellently. Our server Ash was super friendly and did a fab job - thank you all for a brilliant evening 😁

Went there for my sisters birthday and the service was amazing :) our server Ash was very friendly and gave good and helpful recommendations, all with a welcoming smile. Overall just a great experience and wonderful service :D

This restaurant is located on a very large retail park on the outskirts of Chester. There are a number of eateries in this row and also a travelodge. I imagine competition is quite high for custom. Unbeknownst to the staff, Rachel & Laura. Today is my birthday and I’ve taken myself out for a treat! And quite the treat it’s turned out to be! A very warm welcome on a cold winters day. I have found the service and food excellent. The staff are genuinely friendly and helpful. It’s lunchtime and I’d say around a dozen customers are here. The food is clearly cooked fresh, so takes a little while to come. For me that’s fine I’m not here for a fast food option, more so; good food. The atmosphere is lovely and relaxing I’m currently sat by the window so the pictures don’t really do it justice. It’s rather nice in here! Lightning and relaxing music! I’ve chosen from the Christmas set menu option, which for the quality I have found it to be more than reasonable. I don’t think the outside colour scheme really sells this venue the quiet green lends itself to getting lost amongst the other restaurants in my opinion. Inside is a completely different feel however so maybe something for them to consider. Plenty of parking as it’s a retail park. I’m here for lunchtime in the build up to Christmas this location is busy but I don’t think you’ll have problems with parking here. Hopefully the photos help you, forgive me I forgot with my main course so had to get creative with the serviette!! I would recommend, definitely a venue to relax in and enjoy the food and warm welcome from genuinely friendly staff. Toilets are situated on the first floor accessible via the winding staircase. There is however a disabled loo on the ground floor for easier access. Outside seating a-plenty although not today for me. So, thank you Prezzo for looking after me today!

Excellent pizzas, nice friendly service. And thd toilets were immaculate

Decided very last minute to eat out before shopping and we were able to get a walkin. Lovely welcome from Rachel at the door, who was happy to assist as I'm currently on crutches. We were served by Rachel, who was a delight... very bubbly and engaging but not overwhelming or pushy. The food was delicious, I've never eaten here before, I was very impressed with the choices available. The drinks menu was great, the only complaint I have is that I was driving and couldn't have a cocktail, I will definitely make sure I have one next time! Well done to all the team x

Took my mum for birthday here today, the food was amazing, so delicious, the service was great, thank you!

Food excellent,Unfortunately Card payment only👎

Rushed staff it took 2hours till are food came and we found 3 strips of hair in are food.

Lovely food and good service would recommend 👌

Cracking place, great food, great atmosphere.sign up to the newsletter and get some discount too .

Very lovely dinner, me and my partner have been twice recently and really enjoyed the food. Served by Anna Maria both times who was excellent and very enthusiastic.

Extensive menu. Pricey. King prawns spaghetti was lovely. Staff were great especially Anna Maria

Took wife for birthday meal only 4 tables with other diners. So was quiet. Food was nice. No atmosphere as it was early evening

Great restaurant, food very good and filling. The service was very nice and understanding for people like me (who didn't know the language). Pati, the bartender, is always smiling behind the bar. I recommend visiting this place.

Card only is annoying when you should be able to have the choice to pay cash. Food is good

One of our party had special dietary needs nothing was to much trouble.

dry and burnt chicken a joke for 15 pound!

Very good Italian restaurant in the area for Italian cuisine lover

Really lovely food, highly recommend and will definitely return

Waited 15 mins sat down outside to be ignored 3 times when they came outside. Terrible 1st impression. Left as wondered how long we would have been sat waiting and then the wait for food. Not even busy!

The food was delicious and service great, what more could you ask for.

Meal took nearly two hours to arrive and was stone cold. Chicken burger was chewy. Very poor quality. Very disappointed with the whole experience. Would expect a full refund.

Been coming to Prezzo for many years in Chester and Leeds and although service is good the food is going downhill - Prices too high and quality of food and portion size reduced. The Pizzas are smaller and less toppings and rather sad looking Wife had Lasagne that was bland and at 16 quid for a small rectangle of food with no side salad is ridiculous - We had possibly the driest cheesecake with little flavour - Will be going to Pizza Express in future very disappointing

Nearly an hour late and the food wasn’t like warm, it was stone cold. Reheated but pasta become dry and garlic bread was rock solid

Another good gluten-free and other-things-free option: courgette & olive pizza😁

Absolutely amazing food, good selection for vegetarians. Was hot and well presented. Good portion for starters, bear that in mind when ordering the main. Service was very slow..... Food arrived before the drinks, and that was after a near 20 minute wait before taking our order. There was only 3 staff on with the place 2/3's full. So there was a lot to do. More staff needed. Also they cant alter much in the menu when ordering, we wanted to remove some items that came with the dessert (cream) but was told that couldn't be done, it comes as a set dish, so check the menu it may limit what you want to order. The atmosphere was ok, little bit dark and the tables are quite close. But all in all a good place for nice food, would definitely go again, hopefully with improved table service.

Visit got off to a rocky start when our drinks had been sat on the bar for 10 minutes. After going over to the bar we were then served by a lovely guy called Jack who couldn’t do enough for us. His customer service was exceptional, really genuinely pleasant and not forced. Later found out he was a chef, he is a true credit to the restaurant.

Arrived still hot, good quality food bit seemed like a smaller portion .

Lovely staff very kind and friendly but HORRIBLE food! Tasteless and super boring. Honestly it was the opposite of how the menu described it. Drinks are madly overpriced. Wouldn't recommend.

Great tasting food. Reasonable prices

Really good experience. Told the waitress we only had till a certain time, we were out by that time. Perfect. Food was really good.

The food was really bad starter and main. We have visited here quite regularly the staff are very friendly it’s a shame the food has gone downhill. We visited on the 22nd of February and I left a survey no one even bothered to reply we will not be coming back.