Wildwood Restaurant in Cheshire West and Chester

Great food and excellent customer service. However, I am really unhappy with the sneaky £8 (10%) service charge. If it's optional, then they should ask you and let you decide if you want to pay it or not.

After 1.5 hrs wait still no food. Justeat takes preference so anyone in the restaurant simply just doesn't get their food. Staff don't communicate or let you know the delay. Poorly managed. If you can't cope doing both maybe you shouldn't.

Always good food and fast service. It's a shame it's not used more widely, hopefully some new shops in the complex will help.

Great food and great prices. Really friendly staff.

Been to Wildwood on many occasions and never once had an issue. This time we went for the 2 mains, fries and a drink for £10 deal and it is excellent value for money. You get a large 12" pizza if you order the pizza and it is cooked to perfection

Had a lovely lunch here today with my sister. The drinks were really good and the food was really tasty and fresh. Will definitely be back again. The waitress Magda was also really lovely and friendly.

Had a lovely lunch here today with my sister. The drinks were really good and the food was really tasty and fresh. Will definitely be back again. The waitress Magda was also really lovely and friendly.

I've always really enjoyed the food at Wildwood, with the Calzone being a particular favourite.

It was lovely their spaghetti bol was fantastic!

Had a better chicken burger at McDonald's

Having visited other restaurants in this chain, we decided to call at this restaurant for a family meal (3 adults). It was like being in a nursery school dining room - lots of loud children with little parental supervision. The first waitress we spoke to ignored us when we hadn't had time to look at the menu before she wanted to take our order. The second one thought she was a comedian, but we did not appreciate her "humour" Two meals that we ordered were ok. I didn't enjoy my pasta, which was described as having a "rich and creamy sauce." The sauce was very watery. We were extremely disappointed and did not enjoy the experience. We would not visit again

Love this place. Great for celiac's. They can do most of the menu gluten free.

Order: 660ml Peroni, Calamari, Large (+£2) Margarita Pizza with Jalepenos. After ordering, told only warm bottles of Peroni so I opted for draught, fair enough👍🏼 No Jalepenos, but quote 'we do have normal chilis' fair enough👍🏼 Pizza came with a few speckles of 'chili flakes' not chilis! Anyway I was compensated for the half teaspoon of chili flakes but the bottom line is, I like chilis on my boring Margarita Pizza otherwise it's just a boring Margarita Pizza which I would not order on its own, chilis are my favorite topping!! Young lass serving was lovely, it's always the poor (often young) front of house staff that apologize for those much higher paid folk in the kitchen and behind the desk!! Was happy to pay the 10% service charge though👍🏼

Started badly and got worse! Drinks order asked for regular without ice, waitress very good apologetic and replaced it without ice, then realised it was diet, they only do diet sprite,it just says sprite on menu, happily replaced. We could see serving area and watched our food go cold as staff ignored repeated bell rings, server picks it up,puts it down to talk to another server, eventually picks it up and it's cold! As I'm politely requesting a replacement to both meals server just picks them up and walks away whilst I'm still explaining that I can see what's happened. Original waitress brings us our replacement food very apologetic. I asked for the manager and that's the server that just walked away from me! Clearly no point in trying again! I cannot fault the chefs or our waitress, this negative feedback is completely the fault of the manager who clearly doesn't know how to manage or provide customer service.

Great spot to go to with friends or family, staff were very helpful especially caz who was friendly and funny too. I had the chicken and chorizo calzone which was delicious and the portions were perfectly sized, would definitely go again

Very over priced for what it is £18 for a sandwich and chips £7 a pint a lot better/nicer restaurants out there.

My son favourite restaurant, always smile and friendly service

Excellent food at very competitive prices, and the service was just what we expected,four of us and no complaints whatsoever, so will be returning shortly.

It's good. I assume it's a chain restaurant, seems like that. They did an offer where it was a tenner for a meal and a drink. Good deal. Also had the vegan lasagne which is rare to see. Only downside is that I noticed a service charge of 3 quid added to my bill after I'd payed and moved on. Sneaky!

Lovely place, friendly staff, delicious food. I'm gluten intolerant and the food is always really tasty and comes with an allergy marker so you know it's been carefully prepared. Love it! Thank you 💖

Really disappointing service during our visit on a recent Saturday night. At around 9.30 we were the last people in and instead of management popping over to say they are preparing to close they just brought the bill over and dumped it on the table without asking us and promptly switched the music off and turned the lights on - we still had drinks left. Absolutely appalling way to treat customers, we thought it was incredibly rude. A simple conversation would have been no problem at all. Communication is clearly a problem. It is such a shame because the food was excellent but will be in no rush to return.

Stater Calamari was like chewing rubber , at. Early £10 seriously don’t bother with this starter . The Philly cheesesteak pizza was ok but not worth £17.35 so for the the whole cost of £30.84 was it worth it NO

Great lunch time deal for £10 which includes a soft drink. Huge portion sizes and excellent value for money. We had three different dishes and they were all very good. Service was friendly, professional and efficient. There was a 10% service charge added which I was happy to pay but the waitress advised this was added and could be removed.

The reason we go to a restaurant is to have food and drinks served to us and taken away after finishing otherwise we would go and get a takeaway so why are they adding a service charge ? Restaurant prices include for the service. I know you can refuse to pay but you shouldn’t have to

Brilliant mid week dinner at Wildwood. Took advantage of the great £10 meal deal. Friendly and attentive staff. Will be back.

Overall good food and a calming atmosphere.

Always great food. Lucky to have a place like this in the town

Great food and amazing service from caz!! We felt welcomed like we were welcomed into a family. Thank you so much, we will definitely be back!!

Absolutely fantastic service all staff members take their time to make sure you are comfortable and happy with your drinks and meal and each member of staff will serve you which is better than being given one waiter/ waitress will I recommend this restaurant yes I will without hesitation

Found this lovely place while walking into town and decided to give it a try. Me and my mum were greeted with a warm welcomed upon arrival. We had a chicken burger and the sea food risotto which was full of flavour and for desserts had a chocolate brownie and a tiramisu. The staff were amazing very quick with service and would like to thank CAZ especially for her lovely personality and smile.

The pizza came with hardly any goats cheese and had two inches of just dough, with hardly any topping and tomato sauce?? Not great for £20!!

nice coffee and place for friends meeting.

Delicious food and nice courier. Will definitely use again!

The delivery time said 45 minutes, but we did not receive it for over 2 hours. We then opened up the bags to discover we had been given completely the wrong order. Won’t be ordering from here again.

Great experience well deserving of a Tory mp. - Charles Field

Lovely food at a great price! Amazing service and design too!

Just tasteless! Margarita pizza with sauce just tasted like dough! A little salt and pepper would have sprung it up! Seafood linguine again looked appealing but no taste at all, don’t be an afraid to use a little spice to bring the ingredients together or simply salt!

Excellent service, very polite staff. Good food and value for money.

Delicious pre cinema meal. Nice and simple, affordable and friendly staff and great service.

We had a lovely pre-theatre meal here. We accidentally stumbled upon Wildwoods when looking around a rather tired and ruined down Northwich highstreet for a place to eat when we found this place. Modern, clean and the staff were great. We were seated quickly in a spot where we chose (outside, as the sun was out). We ordered sides and pizzas. The pizzas are handmade and are delicious. They tasted so fresh and cooked perfectly. We would definitely recommend here for food.

Poor quality and stone cold very unhappy

Wonderful service with very friendly staff. The food was well cooked and very tasty

5star all round! Definitely be returning!

We came on a Friday afternoon and were served so quickly with a smile, thank you 😊. We have eaten here a few times in the past and the food has been amazing and great value for money!!

I had the butternut squash risotto which was delicious. Good atmosphere, great service and delicious cocktails. What more could you want!

Missing the chips I’d paid for and was cold

What a lovely place to visit Florence our servicer was lovely as were all the other staff food was amazing really nice evening

We both had pizzas. They were trying to do something extra and came pretty close. Table was too small and service on a very slow day (maybe 6 tables full) was hit or miss.

Visited today with family during the Northwich Pokémon hunt. Every dish was wonderful, mains + desserts. Slight mistake with the pizza (ordered pepperoni and got Margherita) was rectified immediately and the staff couldn’t have apologised any more when they really didn’t need to. Replacement was brought out promptly and was really enjoyable. The girls working there today were all equally wonderful, pleasant hosts and we hope to revisit again soon having seen the sad closures stacking up elsewhere in this chain.

Delivery time although should have been 1 hour took 1 hour 25 mins and Food arrived cold which I had to put in the oven. Not ideal when you’re paying restaurant prices you expect your food to be hot.

Brilliant restaurant! We had a lovely birthday meal and the restaurant decorated the table for us and the birthday girl got a free dessert! Food was really delicious and the steak really tender. The team were fantastic and attentive and made a real effort to make our visit a memorable one. Really enjoyed it and would highly recommend a visit!

The service was a bit slow due to customers coming in for take aways. The food was very nice. The Staff were extremely polite and very attentive. Nothing was too much trouble for them. We will definitely visit again.

Came in on a Thursday night and came in a little early. They were able to seat us and served us quickly. A young brunette waitress was really kind and recommended us cocktails and portion sizes to share. It quickly became busier later on in the night but the waiters continued to be attentive and pleasant with refills on drinks and checking on us without being over eager. The bar was beautiful, the atmosphere was great and I really enjoyed the food. I typically don’t enjoy pasta but the food was incredibly flavourful and has quickly become my one of my favourite restaurants. I’d personally recommend the oven baked goats cheese and mushroom penne pasta and the cheesy garlic bread.

Love it here, definitely worth a visit.

Ate here with my teenage son and had a great meal, we both asked for changes to our main courses due to allergies and this was done with no problems at all, both meals were prompt with the correct changes The service was prompt with a smile

Lovely food and arrived on time!

£52.00 worth of food was freezing cold and took 1 hour 50 to be delivered! Dreadful delivery service and a waste of good food.

Went there for an excellent Mothers Day menu. Two of us had the ribeye steak and they were delicious. Excellent service

What can I say. We booked out a table for my daughters 9th birthday on Feb and it was great food and atmosphere. I had a seafood linguine and it was amazing We went again for a wedding anniversary in March and they surpassed themselves. The linguine was better!! The lasagne was divine and the mushroom bruschetta was amazing This is our new favourite place that does Italian food better than the local Italian restaurants!!

All food arrived freezing cold. Had to be heated up in the oven. Wouldn’t order again.

Would like to start off by saying that Caz is a real credit to the team. Its very refreshing to have someone looking after your table that clearly enjoys their job and wants to make sure you have a good experience. There was a bit of a wait on food but nothing major and the only beer available was the one on draught which is a good beer but unfortunately pricey but can't blame the resteraunt for supply issues. Overall a nice place for a meal and do recommend

I’ve just paid £38.41 for a 3 course (meal for one) of stone cold food. I have had to reheat each element and have chewy rubbery food and actually can’t eat it. I love Wildwood but will never order again. I tried UberEats and had cold MacDonalds but hoped that Just Eat would have a better process and that wouldn’t have cost me all sadly MacDonalds would have been better. have had to called the restaurant to feedback about my cold Wildwood is my favourite in person but sadly, I will never order

I was here for lunch with my parents. The food we had was excellent and the place had a good atmosphere. I had the garlic bread with cheese, declining the caramelized onion it would have come with. The result was what I considered a proper pizza base garlic bread and cheese, best I've had in a while. The background music was at the right volume and type so you could hear it but wasn't intrusive so we could speak to each other and even my dad, who is hard of hearing could understand our conversation. The staff were warm and welcoming

Food was cold and not as nice as it usually is. It felt like it had been put together in a hurry. Very disappointing.

Warm and friendly staff made us feel welcome immediately. great service and the food and drink was very good at a reasonable price. a great place for singles, couples and families.

Delicious food again.. not the cheapest place to eat. Service is excellent without being overpowering.

The food is good for what is essentially a fast food restaurant. The prices are reasonable, the parking is a bit away in the multi storey carpark but if you are shopping in the town centre it's any easy walk.

Food was cold when it eventually arrived.

Great ambience even for a Sunday early evening, tasty food and welcoming staff. Definitely be back

Consistently a great team of staff provide a warm welcome, authentic pizzas and great service. We regularly pop in for a quick lunch and have always had prompt friendly attentive service. Guida manages the restaurant supported by Magda and Caz. They offer some wonderful deals and birthday treats if you register your e-mail.The environment is spacious, clean and has a Mediterranean atmosphere. It is situated in the new Barons Quay shopping centre conveniently sited for the cinemas.

It's OK. Service was the high point. Lovely staff and a professional service both front of house and waitress. The food was nice, but nothing out of this world. I would consider coming back if I was looking for somewhere to have lunch in Baron's Quay

Excellent staff, lovely cheerful service. Vegan and vegetarian couple, been a few times, never dissapointed. Tasty vegan Lasagne and gorgeous vegan margherita pizza.

Good food at a reasonable price. Decent selection for veggies and vegans too. Very friendly service, but slightly understaffed based on the number of covers. We still had a lovely meal though and will definitely visit again

Nice place to eat, not exciting in any way, the food was OK but not exceptional....and somewhat overpriced, like most places these days. Service was great. The chefs looked quite disinterested in their jobs.

Always great food and friendly staff

Very kind staff, quick order! The pizza was very good!

It’s the worst experience I had in an Italian restaurant.(Northwich.27/01/24) The pizza is, undercooked and tasteless. Came out pale, the cheese and toppings are not even close to be cooked! Even after asking it to cook it longer the dough came back under cooked. Used to be a good restaurant …I will never come back here again. Ripoff and sub standard!!!

Slightly early, and top notch quality. Thank you!

Such a shame. Black burnt chips and not even many of them either! Pizza was small with a sprinkling of black olives or at least I think they were olives, they were so small it was hard to tell!

Food didn’t turn up 2.5 hours after ordering. Phoned to cancel the order and the driver turned up an hour later. Told him it was cancelled. Had no note on refund and it’s been marked as delivered when I didn’t want my order at 10pm at night.

Very helpful staff, good food, service and a great 9th birthday

Salad was good. The pizzas were 👎🏼👎🏼 most definitely NOT worth £14. Will not order again

i ordered lasagne, it was lukewarm, looked like it had been in a blender and it was actually worse than a lasagne i've had in hospital. honestly it was really bad! i do not recommend. on a postive note the brownie was nice.

We visited Wildwood at Northwich for a late lunch on Saturday 30th December 2023. The staff were attentive, helpful, friendly and positive. There were 4 adults and 1 child in our party, and all our meals were prepared to a high standard and delicious. Dishes chosen included a mozzarella and caramelised onion garlic bread side, child's pizza, a carbonara, lasagne, veggie calzone. Desserts were also enjoyed. The QR code for allergies was really helpful too, and in addition staff still attentively made a clear note of the allergy on the order also. Whilst on this occasion we couldn't use the lunchtime menu offer which runs Mon-Fri 12-5pm - it's a great offer which we have done previously. We will definitely visit again when we are in the area.

Delivered to the wrong address.

We have been a customer of Wildwood Northwich since it opened. The food is always delicious and the wait staff lovely. Ordering for takeaway is horrendous as it is always late and cold, this is not the restaurants fault but the delivery app Uber or Just Eat, if you want a takeout then pick up, no problems there. The last few times we have eaten in there has been a few issues that were quickly rectified, missing fries and drinks, however my last visit on the 23rd my entire main meal was wrong and I ended up with chicken in my pasta, I am vegetarian and so I was quite horrified as we're the wait staff who very quickly sorted it out. As it was busy I didn't want to make a fuss as the bill came and we were still charged the full amount for the main meal. If you have dietary requirements like me then be VERY clear on your order and double check, otherwise the food is super tasty

Slightly higher price but better food quality.

Really good food and service from 'Dave'. Thanks for a great experience.

We were made very welcome. Friendly and helpful. Food hot and tasty.

Over 1hr 30mins for the delivery to turn up then the food was cold and soggy!!!!

Chips were lukewarm and the same with the pasta. The pizza was stone cold I had to reheat for a good 10 minutes

The whole order was cold and had to be warmed up in the microwave. When paying 50+ pound for food you don’t expect to have to warm it up in a microwave

i ordered pizza, it was undercooked and i think it came out of the fridge not an oven, it was very cold!

We (3 friends) tend to meet up for dinner every 6 weeks or so and we were looking for a new place to try in the mid/south cheshire area. We found this place on Tripadvisor and it appears to offer something for all of our dietary preferences. 2 of us are not from the area and we can confirm not to use google maps to get there. We were routed behind Asda - we should have used the Asda multi-story (no clue of there is a maximum stay and/or charge). The space is clean and open although a little too 'sterile' for my personal taste, I am sure that the environment will appeal to many others. Drinks: There is a charge for soda water, most places we use don't make such a charge. It is only carbonated water. The drinks order (coke, tap water and cider) took 20+mins to arrive and we had to remind the serving staff. Whilst we observed 2 servers there were only around 6 covers at the time we were there. Food: The food did seem to take quite some time to arrive (>30mins) but we were catching up on stuff so it wasn't a big deal. My friends had the calzone and seemed content with them. I had the baked aubergine which, as described and photographed looked pretty good. Unfortunately the actual dish didn't reflect what I had been led to believe from the description and the photograph. The meal was just about hot enough when I received it but cooled fairly quickly, it would have been better (for me) had it been signifcantly hotter. The other observation being that a significant amount of oil had been used preparing this dish. This significantly detracted from the overall taste. So, not a great experience and I am not sure we would return, especially since there are so many other establishments offering similar or better dishes.

Items missing called restaurant no help whatsoever Everything had to be reheated. Expensive for not great food. Never again

Worst pizzas I have ever had. Dough was white it was so undercooked and pizza freezing cold. Not the normal quality I expect from wildwood.

Food was expensive, bland and freezing cold.

The turkey was beautiful but the cookies and cream cheesecake was out of this world!!! Like crack I could have eaten it 5 more times amazing

Everything was freezing cold and extremely bland ! Very expensive for a takeaway. Do not bother, not worth the money at all ! This is not Italian food ! Bland

Half of starter never arrived, and the wait time was excruciatingly slow, despite the restaurant being half empty. Seems like a shame on a Friday evening, but perhaps people are getting fed up with the wait time there!