Based on 1.546 opinions finded in 2 websites
Based on 1.546 opinions finded in 2 websites
Nº 613 in 1330 in Cheshire West and Chester
Nº 21 of 37 Italian in Cheshire West and Chester
Opinions
I love this place! Visited first at lunchtime, staff were very friendly, service excellent, so decided to dine here in the evening a few weeks later!! Different staff, but all still super Friendly and service quick. Menu is varied and has good vegan options 😋 Plenty of parking , disabled parking close to entrance, and accessibility was very good.
Rachel Jones . 2025-02-21
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Food was great, Was charged for table water 80p but wasn't told about charge as thought it would be free, an other charges such as service charge until we looked at the bill ,which should be our choice, I was happy with everything other than the stealth add ons
Alan Wynne . 2025-02-19
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This place has come a long way since the harvester, I had forgotten what good food is , one of the tastiest meals I have had in a long time , the pork duo is lovely, a really well cooked dish and presented nicely, reasonable as well with the Wednesday discount , definitely worth a visit , and the service is really friendly as well big thumbs up from me.
Ian nicholls . 2025-02-19
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Food was great, Had no complaints. Only issue is that the restaurant should not be automatically adding on 10-15% tip without asking.
Adam P . 2025-02-16
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Starter and main Food swimming in oil. Completely inedible. Steak was tiny (about the size of a chicken gudgeon) heavily burnt and waaayy past well done when asked for medium, my friend had to try save it with ketchup as peppercorn sauce was overpowering and strange tasting. Cancelled deserts as didnt want to even see what we would have ended up with.
John Evans . 2025-02-15
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What a fantastic find while staying at the caravan and motorhome site across the road Great food for a fantastic price and even better staff. Will be back tomorrow night
Beverley Price . 2025-02-12
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Lisa is fastidious as it gets. A very affable and friendly Manageress. I seem to remember on my previous visit that Lisa was instrumental in saving a lady's life who was far more seriously ill than at first thought. Top marks!
STEVE DUFFY . 2025-02-11
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Outstanding service from Katie and her team this afternoon, delicious food . Thank you all, we will be back soon 🤩xx
Margo Townley-Wells . 2025-02-08
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The food was great, but Lorraine’s service was the highlight of our experience! Super friendly and welcoming, hope to see her in there again soon!
Maycie Huth . 2025-02-07
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first time trying here and it was amazing! my mother has recently become celiac and they had a huge gluten free selection on a seperate menu so she was spoilt for choice! the food was quick, piping hot and very tasty- and very well presented! loved all 3 courses we had. plus all the staff were lovely, friendly, informative and attentive! special mention to Lucie + Lisa who served us throughout + ended with Mia who were all great, thankyou! will defo be back soon- maybe try the lunch menu next time
Wesley Williams . 2025-02-06
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Amazing food, amazing service. The best cocktails around, 2 for £12 😍
Lucie Davies . 2025-02-05
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Celebrated my retirement with work.today From the booking to preordering to service on the day was exceptional. . Big shout out to Lucy who made sure the evening went smoothly. She was so attentive. Would definitely recommend.
Julia Arthur . 2025-02-04
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I thoroughly enjoyed my meal (the lamb rump was excellent) and the staff were polite and friendly. There wasn't anything on the menu my nephew wanted to eat so the chef made a custom meal, very impressed!
Craig Walsh . 2025-02-03
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It was a very busy evening so service was slow. But The food was tasty on the celebration menu. We probably would have gone for the normal menu as things were out of stock. But we got a glass of prosecco, which was nice. I'd come back if I was in the area but maybe a slightly quieter day.
Cheryl Russell . 2025-02-02
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We had a meal there saturday the food and service was excellent. My hubbys steak was the best he,d ever had better than Miller and Carter. Chef Pete is brilliant, highly recommend this resturant
Cathy Gibbins . 2025-02-02
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The food was lovely, although I think this restaurant might be understaffed. We went for lunch and we were there for 2 hours which was longer than expected. Other tables seemed to have similar issues.
Charlotte Douglass . 2025-02-01
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As usual had a great meal today at Ego, served by the lovely Loraine who is always cheery and helpful. Great atmosphere and value for money what’s not to like.
chris donally . 2025-01-31
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Loraine provided a quality experience and we really enjoyed our meal and afternoon
Vicky Butler . 2025-01-31
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Couple of drinks in a nice atmosphere.👍
Malcolm Crow . 2025-01-27
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Fantastic restaurant would highly recommend to anyone food fantastic price very affordable staff always helpful polite great that it is dog friendly Mia is a fantastic addition to your team very helpful and happy.
alan johnson . 2025-01-26
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Ben was very helpful and friendly. Made our lunch date very fun and will definitely be back
Benjamin Oxtoby . 2025-01-25
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I feel guilty giving the service 2 stars because the people delivering it were lovely. Food was OK and it was quite nice place but dear god the waiting for food, and drinks was interminable. There are many other places out there.
Peter Willis . 2025-01-24
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Friends get together .Confusing menu.Why put appetisers on a deal menu when they’re not included in the deal .Totally bizarre. Chicken Milanese unavailable-again 🤷♀️.Obviously a popular dish so either order or prepare more.2 diners had to order alternative dishes .Bill arrived , including £22 service charge. Showed the hostess the 25% off voucher code and the bill was adjusted by just £8 . We understand that the 25% off was just on mains but there was 5 of us. All ordered a main courses- plus starters ,drinks and desserts .I wanted to question the bill but as our friend was paying for everything as a treat ,she didn’t want to make a fuss .Food was very nice. There did seem to be a lot of diners questioning their bill too .
Clare T . 2025-01-24
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Another fantastic meal all staff amazing, Service is 100% served by Lorraine this week but all staff are a credit to the company.
Mark . 2025-01-23
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Lorraine went above and beyond, nothing was too much trouble, her service was 5star will come back
Michelle Shepherd . 2025-01-22
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Just stopped off by chance for lunch, There was a two course deal on , so we gave it a whirl the wife had Pate starter and Fish Cakes for main , I had Garlic mushrooms and Sirloin Steak for main, and Surprisingly I was Very Impressed, Thank you 👍👍👍
Andy Bennett . 2025-01-22
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Amazing food. Couldn't fault anything. We had the 2 courses for 2 people @ £30. The portions were big, and very tasty. Looking forward to the next visit. Thank you Lorraine for looking after us
Amanda Price . 2025-01-22
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3 of us went for dinner and enjoyed
Joan McLean . 2025-01-22
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Always great service when Lorraine looks after you. Happy, fun and nothing is any bother 🙏🏻😊
Liz Jones . 2025-01-21
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We love EGO. Fantastic gluten free options and brilliant deals (today we used to birthday code that was valid for two weeks after my birthday). Thank you Lorraine for great service- very friendly and attentive but we did not rushed at all.
Tara Steele . 2025-01-21
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Excellent food Excellent service Almost an excellent atmosphere (I couldn't see the music act)
Hami Pritchard . 2025-01-20
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I feel sad writing this review I’ve been here a few times now my son’s 16th birthday! wow the wait and service was not the best…so went last night it was my birthday so used the voucher starter was lovely ..main dripped in sauce wait was long again. Asked for the dessert menu she forgot to bring it waitress seemed fed up that’s how she looked it’s good to have a break in between courses but after our last visit I made sure I had a snack just in case I was starving hungry ! I don’t know what’s happened but just doesn’t seem the same ..would I go again. Probably if I had a voucher, would I recommend the answer ? I’m not sure I would !
Linda W . 2025-01-20
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Having booked in advance for family meal, once seated was advised the lack of food availability, then told lunch menu not available, also the Thursday kebab offer. Also couldn't use the January offer. The whole experience took 2.5hrs for 1 course meal and extremely expensive. A carton of kids apple juice is £3.65. Whilst I appreciate issues with supply the restaurant should of contacted us prior to advise and certainly should of pre informed that offers not available. Perhaps due to lack of choice etc. would of expected the offers at the very least. Poor customer service
Gail R . 2025-01-19
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Benji was an excellent host. The restaurant itself was really well presented and the food was delicious. If I had to make any complaint it would be about the Moroccan Lamb. There were two of us who ordered and there were only 3 very small bits of lamb in each. It tasted amazing but should have been called Moroccan Aubergine instead. Overall, very good
Crafty Hare . 2025-01-19
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Very disappointing, found a piece of elastic string attached to the beef. When pointed it out to the waitress, she went to tell the chef who just apologised and said it was off the fillet of beef. Carrots were raw hard to cut. Only had beef no other roast available, no parsnips. Would not recommend for Sunday lunch.
Joy E . 2025-01-19
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Long wait for food , some sat on side for long time , poor service had to find staff to get more drinks , disappointing as was much better on previous visit
Sandra M . 2025-01-18
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Been here 3 times as a couple, the first was amazing! October 2024, great service, great portion sizes and great quality food! Decided this was our new fave restaurant in Ellesmere Port! 2nd time (Dec 2024) service wasn't great at all, our starter and wine were given to a table next to ours, we thought it was odd as we were sat and served before they were, the waitress didnt notice and we sat for a good half hour waiting until we decided to ask and they realised - then they brought our starters and forgot our wine so we got up and asked again, finally brought the wine and main meals and told us our fries would be on the way but we had to ask again as it seems they forgot us again. Jan 2025, our 3rd visit and the food has taken a huge hit. Halloumi kebab (had this the 1st and 2nd time - spot on) was underdone, looked as though it had been microwaved, my partner had the duo of pork (had 1st visit) and the portion size was tiny compared to previous visit. Pork was dry, gone in a few bites and the potato side was so thin. Holding on to our first amazing visit when there wasnt a bad thing to say, a real shame for a restaurant with great potential - just something for management to look in to as it really is a nice restaurant!
Kelsey Wright . 2025-01-18
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Went to ego for the first time very impressed the staff were totally on the ball and very polite. The food was nothing short of excellent I had the fillet steak and my girlfriend had the Moroccan lamb both were top notch best pub lunch I have had for a long time have booked for this Sunday can't wait lorraine was fantastic
Paul Kelly . 2025-01-15
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I had such a lovely time when I visited Ego. Lisa was so friendly from the moment myself and my family walked in. She greeted us at the door with a lovely smile and made us feel so welcome. All the staff were lovely, but I massive shout out to Lisa who would be walking around the restaurant, serving drinks, greeting customers, taking food to tables, taking orders. She didn’t stop whilst we were there. She really is an asset to Ego!!!! When we left we wanted to thank her and we got chatting to her at the door, she was honestly so so so lovely and you could tell all her staff respected and liked her. They are all like one big happy family and that really does shine out to the customers. I will 100% be coming back regularly due to the food of course but mainly the staff, I haven’t been to a restaurant in a long long time and had staff, especially Lisa make you have such a wonderful experience like this! What an absolute credit to Ego she is!
Sally Riley . 2025-01-11
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The night we went was a very busy evening Christmas 🎄 parties 🥳 on the go.we was a party of six but over all good the staff where very nice and very busy
Matthew Brooks . 2025-01-05
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Food was reasonable but not exceptional as some of the dishes were only just warm. Service was slow with some staff being far more attentive than others who appeared as if they didn’t want to be there. When the bill was presented it was incorrect with a 10% service charge already included which we declined to pay. Overall a very average dining experience that we won’t be in a rush to do again.
ian parker . 2025-01-04
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No words really. Sat waiting for nearly an hour when quiet. Ended up walking out, several tables around also complaining for poor food. Service was also terrible. No apologises. Avoid at all costs!
Louise . 2024-12-26
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Went here with my family on Christmas Eve expecting a decant meal food was barely edible and no one enjoyed any of it service was really slow drinks took around 25 minutes to arrive staff were okay but didn’t really want to be there Wich was obviouse to see and since I’ve got home I’ve been stuck on the toilet as the food has made me really ill
Harley Mansell . 2024-12-24
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Fantastic family meal. Food was amazing, great atmosphere and Mia our server was spot on. First time we've been here and can't wait to return. Xx
Lyndsey Robinson . 2024-12-21
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Very nice, good food and great service
Charlie Farrell . 2024-12-20
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Lovely food and great service by Lorraine. Looking forward to my next visit.
DAWN MUIR . 2024-12-19
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Good food, friendly staff who took care of our very chaotic large table (10 adults and 4 kids) All the food came out around the same time, was hot without any issues! Would book and eat here again.
Joshua Hughes . 2024-12-16
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Visited with my parents to celebrate a special occasion. The whole experience was terrible we ordered our food and waited an hour before I went to ask the waitress where our food was. I was advised that the chef had burnt one of the steaks and the other dishes were ready I asked why they didn’t bring everyone else’s dishes over and apologise for the burnt steak. 15 mins later the rest of our tables food arrived unfortunately one of the other steaks was burnt so had to be sent back. Eventually two new steaks arrived and were ok but the enjoyment of us all going out to eat together had gone. Even though we were given a discount on the bill we wouldn’t ever visit again.
Rachael Louise . 2024-12-13
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Service was good. Food was OK. It was definitely better last time I visited. Drinks cost more than they were advertised on the menu.
sharon johnson . 2024-12-13
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Food was amazing staff lovely we were well looked after thankyou
Cath Owens . 2024-12-11
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Mia, was very friendly + pleasant! The venue was relaxed, well presented + welcomed dogs👍
Mike Hitchen . 2024-12-11
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We had the most gorgeous time trying whose new festive menu tonight! We were served by Mia and Katie who were both absolutely lovely and couldn’t have done more for us! We thoroughly enjoyed our time and will be back soon ❤️
Erin May . 2024-12-06
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Great atmosphere tonight with lots of Christmas parties. The food was lovely and service by Lorraine was fantastic. What a lovely lady.
Lisa Knapman . 2024-12-04
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We have just been as a party of 21 and had a lovely 3 course meal. The service was amazing and atmosphere was so relaxing. The food served was delicious and everyone had a lovely time. Thank you for looking after us during a busy Christmas period xx Innospec party 🥳
Angela Francom . 2024-12-04
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We called in for a midweek special menu. The choice was great, the food was gorgeous and the service excellent!
Steve Platt . 2024-12-04
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Lovely little pub, food was nice but asked for my steak rare and it was medium. Staff were very attentive until the main course, it was very busy and seemed to be 2 large groups so the staff were rushed off their feet. Our mains took a long time to come and chips on one of the meals were cold so may have been sitting for a while. Nice cosy pub, but too busy with not enough staff for a Saturday lunch time!
Bethan W . 2024-12-03
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Arrived here on sunday after coming back from Manchester as we were all keen for a roast. On arrival the place was busy, we were early so were told there would be a wait due to our table still being occupied which was of no problem. We got told at 5:45pm there was no roasts left along with no lamb koftas, we were taken by surprise as it doesn’t state a time on the menu as to when the roasts stop so if they’re to be ran until 8pm then there should be enough meat ordered incase they run out of their supply early on- this isn’t the first time running out of roast dinners on a Sunday has been mentioned either. It is understood that it may be more busy than usual due to the shopping complex around the corner and people doing their Christmas markets however, this is not an excuse at to why roast dinners are out of stock when no exact time is specified. It got worse.. We were seated by a lovely welcoming lady who looked to be the manager, at this point no other menu items were mentioned than the above as being out of stock. We all decided what we were ordering after changing our initial plans. When the waitress came to take our orders she then informed us that there were no skin on fries left. Again, how can you run out of fries when this was early on in the evening, it affected peoples meal choices once again and was not impressed that this was something as simple as ‘fries’. We had a long wait for food however, it was all cooked fresh and was piping hot, thank god! The positives were that the food was hot and freshly made along with our waitress- so sorry I didn’t catch your name (blonde girl with pink French tip nails) she was probably up there with one of the best waitresses we have ever had serve us and we eat out regularly, you were a credit to the team and really went out of your way to accommodate us. This restaurant definitely lacks in customer service compared to our local- Shrewsbury, I’d return if improvements were made.
Hol . 2024-11-19
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Didn’t enjoy the lunch at all , food was bland & had to wait for service , gravy arrived at different times . this resulted in food being cold , then we had to wait 40minutes for dessert to arrive as we were having the 2course lunch .
paul c . 2024-11-18
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Fantastic experience! The staff always, including Lorraine provide wonderful service, making us feel welcome from the moment we arrive. The live music adds a great atmosphere, and the food is delicious—highly recommend
Alexandra . 2024-11-17
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We went here on 28 March 2024 for a celebration dinner. Disappointed that wine was served in brandy glasses because they'd run out of clean wine glasses. Early on a Thursday evening run out of Moroccan Lamb Kebabs, on what is supposed to be Kebab night. My wife was served up fish instead of the chicken that was ordered, by the time the order was corrected I'd almost finished my course. Then instead of the chicken being served with rice it came with mashed potato. The garlic mushroom starter though was absolutely delicious.
Peter Toogood . 2024-11-15
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Lovely place to stop for lunch, dog friendly with a lovely treat station with water bowls and snacks. Food was lovely, couldn't fault it, staff all so friendly and helpful. Great value for money, will definitely visit again soon.
Ellie C . 2024-11-15
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Lovely food and staff , served by Mia and Lorraine
Christina Dwyer . 2024-11-13
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Lovely place and delicious food,very nice staff!🥰🥰🥰
georgiana b . 2024-11-12
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Lovely place, really cool friendly staff...and the food was delicious
Charlie Singh . 2024-11-12
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We visited Saturday evening. The restaurant was extremely busy, but that didn't affect the service or the quality of food. The staff are always amazing, Ego Stanney Oaks is our favourite restaurant We love the kebabs, always hot and tasty. Keep up the great work. We will be back soon.
Lou22 . 2024-11-10
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Had to wait over 2hours for food, shambolic, avoid, disgraceful attitude when chased up
Lynda Martin . 2024-11-09
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Our 33rd wedding anniversary yesterday. Went here for a lunch time meal to celebrate. Food was good, service was excellent, staff very friendly, price was good. Will come here again
thomas and linda foxall . 2024-11-03
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Sally our waitress was amazing and provided excellent service that was complimented by humour.
Nathan Mcguirk . 2024-10-31
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Really enjoyed the experience, good food, well served, reasonably priced, well worth a visit.
Kevin Ellison . 2024-10-28
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Staff & Garlic Bread lovely .... However we had to wait over 45 minutes for our meal... It was taken out 15 mins previous then put back while my partners Chicken Kebab was waiting under heated lamp going dry.... Lamb finally arrived overcooked.... Simon's fries dry , well rock hard due to being under Lamp so long.... Will never go back!
Diane Dalton . 2024-10-26
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We (2 dinners) arrived around 2 pm for lunch, quickly seated and opted for the 3 course fix price lunch. Ordered our drinks, waited and made our choices, order taken. Reminded server about drinks, waited ...drinks arrived. Starters arrived 5 minutes later. Calamari nice with garnish. Garlic mushrooms with bread. The bread was burnt on the base, the garlic was far too strong ( I cook with fresh garlic in my kitchen, there is a balancing act that needs to be correct, not tasting it until the following day) no check from server to ask if food ok. Dishes cleared away.... asked for another round of drinks. Took quite a while for drinks to arrive. 1 bar staff 2 servers.... 1 guy drinking at the bar. Mains arrived eventually, chef forgot to put the pot of tartare sauce on fishcake plate, asked for it, waited, asked again, sauce arrived. Again heavy garlic on the pasta linguine. Picked our desserts choices...with a coffee. Dessert arrived no coffee, reminded staff, asked for bill, bill arrived. The servers had gone for break and bar staff was left to give coffee. Coffee was cold we were fed up chasing staff. It was now 3.30pm The bill was folded over with total showing and l went to bar to pay. Not happy, I know this brand and eaten elsewhere with no issues. Paid bill and left, checked bill much later when emptying receipts out of wallet and a 10% service charge had been added to the bill for 2 dining. My fault I guess for not checking receipt properly, I'm used to 8 dinners or more having a service charge. Not 2 pensioners, who normally tip if the food and service was good, this was not worth the £5.37 tip or "service charge". Bread burnt, no tartare sauce, cold coffee, heavy hand on the garlic mushrooms and pasta linguine. We were thinking of returning, however there are plenty of places to eat in the area.
Dave Roberts . 2024-10-23
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Most important Friendly staff ! Great food! 2 for 1 cocktails lovely atmosphere and service ! Looking forward to going back soon
Mark Norms . 2024-10-19
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Lunch menu was varied, Food was good, service was excellent.
Dave Falder . 2024-10-19
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Came here for the first time since its changeover. It's very clean, no sticky tables or floors, the ambience is amazing, the plants, the lighting, the decor gives it a modern spacious feel. The lunchtime menu is cheaper from the normal menu and goes to Monday to Saturday from 11 to 5 pm. Also, cocktails were two for the price of one. The cocktail range was good, initially ordered a bellini, but the cocktail was weak, this was mentioned to the waiting staff, and they added extra syrup. Foodwise ordered fish and chips, and this was really tasty, even the mushy peas and tartare sauce. The pizza with spice and pepperoni was very spicy and full of flavour. The tomato sauce used tasted like quality rich sundried tomato paste. For desserts, the apple pie with cinnamon and custard was good, the pastry soft and the apples tart. The cinnamon flavour just was not noticeable. The chocolate brownie with ice cream was average, just could not pick the ice cream flavour. Staff were professional and very helpful and polite. Would recommend this as a place to visit. With two main courses, sweet potato fries, two cocktails, 1.5 pints of Amstel beer the total cost was approximately £55. Plenty of parking and worth visiting after Cheshire Oaks as its quiter than most of the eateries nearby.
B S . 2024-10-18
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Great service and menu. Loved meeting friends for dinner, and the perfect post-shopping location
Debi McMillan . 2024-10-12
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Great food and really good prices
Kane Jones . 2024-10-08
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My friends salmon fishcakes were very overcooked, they were replaced by slightly better ones. I ordered fish, chips and pea puree, fish was spot on but the chips & pea puree cold, couldn't be bothered to tell the waitress because I guess when I got the dish back the fish would have been cold. BUT the puds were fantastic I had rhubarb & gin crumble & my friend had a chocolate brownie. Both were great
Heather Jones . 2024-10-08
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What a wonderful place to spend a birthday dinner.
Akachukwu Okoronkwo . 2024-10-07
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We were pleasantly surprised by the efficient service as the restaurant was really busy. However we were served quickly with delicious hot food and regularly checked to see if we wanted more drinks. The serving staff were pleasant and helpful. Only slight criticism was the very small portion size of the spaghetti carbonara. Tasty food, reasonable price, great service.
Joanne Harvey . 2024-10-06
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Paella was very strange nice meat and fish but the rice was boiled rice very wet with water not done in stock as it should be
Stephen Moore . 2024-10-06
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Lovely place and great variety of food, service a little slow as we waited a while to order initial drink and then food. Would still recommend
Kate Insley . 2024-10-03
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Third visit here and ot won't be long before we'll be back. Lovely wait staff, very obliging and helpful despite being extremely busy. Overheard one patiently answering customers' second enquiry about WiFi and going back again to check too. Food was well prepared and delicious, great variety on menu too. Liked the 2 for 1 on cocktails as it was my sister's birthday and we were celebrating some good news too.thank you
AC R . 2024-10-02
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Absolutely fantastic… thank you
Neil Andrews . 2024-10-02
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Myself & my partner visit Ego regularly. The staff are always very welcoming and friendly and the food is fantastic! Tuesday is their steak night where you can choose from a variety of different steak cuts at a great price. We visited on a Friday night recently and there were musicians playing which created a lovely atmosphere. Would highly reccomend this place.
Jack Roberts . 2024-09-26
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Our waitress was Mia she was very helpful and pleasant 10/10
Margaret Taylor . 2024-09-23
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My family and I visited today for Sunday Roast. Which was Amazing!!! The restaurant was crazy busy, but the staff remained bubbly, friendly, and very helpful. We were greated with a smile and seated straight away and we were informed that they were missing a few dishes, but there's plenty more to chose from, so it didn't bother us. The service was excellent, and we couldn't fault it. We always come here when we come shopping at Cheshire Oaks. It's the best restaurant around for price and quality of food. We will be back soon.
Lou22 . 2024-09-22
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We were a party of three and our meals were delivered promptly.The meals were very enjoyable and all three expressed satisfaction and a wish to return soon But we estimate that we waited for approximately thirty minutes for the delivery of our desserts.
Derek Kavanagh . 2024-09-22
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A busy night meant that on sitting at our table at 7pm we didn't get our drinks until 7.50pm and our food at 8.25pm, however the 241 cocktails were lovely and the food tasty.
Amanda Johnson . 2024-09-22
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Very disappointing experience here for a family birthday celebration. Booked for 5 people on Sunday, 22nd September. We we're told where our table was rather than taken to it, few minutes later the host then brought over some menus and told us there was no ribeye steak, no sea bass and no beef for the roast dinner as they had had a busier service than expected, not ideal as we had came for the roast beef, however we were all happy to settle for something else from the roast dinner menu. After each deciding on a different roast dinner, the waitress came over, only to then tell us they had no roast dinner's available whatsoever. How on earth do you run out of roast dinners on a sunday?? At the third time of trying, four of us settled for steaks, 2 rump, and 2 fillets. We ate our starters which were ok, nothing to shout about though, then a different waitress came over to tell us they only had 1 fillet steak left, leaving my partner to settle for a rump at the fourth time of trying!! The mains arrived, they were ok, but we all left some of our meals as the steaks were tough and chewy, the onion rings were more batter than onion, and the fries didn't really taste of anything. I assumed they also ran out of tomatos as none of the 4 steaks came with them as advertised. Another very off-putting thing to mention was that while eating our meal, we could hear the host talking to 2 other members of staff slating a previous customer about a complaint that they had made over the phone. The bill then arrived, but they had tried to charge us extra for the fillet steak that never arrived, this was only removed after us asking. As someone who works in hospitality, I can to a degree sympathise because I know things don't always go as planned, but I feel this experience was very, very poor. Overall, very poor customer service and a very disappointing meal experience, one that all of us agreed we would not be trying again.
Jonny F . 2024-09-22
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Great food never had a bad meal. Staff are all really friendly! Prices are brilliant and the 2 4 1 on cocktails is a bonus! Decorated nicely and nice cozy feeling would highly recommend
Natalie H . 2024-09-21
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Lorraine was excellent. So friendly and attentive - thanks Lorraine!
Wes Griffiths . 2024-09-20
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Lovely food, we had Sunday roast. Beef was advertised as pink but a little too pink for us. Service was a bit on the slow side. Friendly staff nice atmosphere.
Rob Hart . 2024-09-18
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Food was good, chicken kebab and gambas al a pil pil. Had calamari previously which was excellent. Very surprised that dogs are allowed to sit in.
Jean Jones . 2024-09-16
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Service very poor, waited over an hour for food. Chicken so dry because it had been left under the lamps will other meals were veing prepared. Staff friendly enough, otherwise ... nope
Rob Lewis . 2024-09-16
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Today, Monday the 16th of September 2024 Geoff & I visited the Ego at Stanney Oaks for the first time. What an absolutely Delightful experience! Both the absolutely brilliant waitresses, Stephanie & Charlie were Amazing!! The food, service drinks & atmosphere were absolutely Magnificent!! We will be most definitely going again! They are Dog 🐕 friendly too! Awesome! Thanks so much! See you there again soon! ❤️🍽😊👌
Charley Houghton . 2024-09-16
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It was worth to wait for food to be served. The food Was really delicious. Definitely will come back next time when in the area.
Eimantas Valiuska . 2024-09-15
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Amazing food, very friendly staff. Can't fault it at all. Will definitely be going back!
Graeme Pritchard . 2024-09-15
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Been here several times and not disappointed! Took family and it was their first time and we all enjoyed our food, service good and great value!
Andrea James . 2024-09-15
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Starter lovely. Staff lovely. Service times between starters and main very slow. Finished starter at 3.40pm, 4.15, 35 mins later still no main. Restaurant was not busy, so in the end asked when our main would arrive. Told it was just being dished up, 10 mins later, it finally arrived. We ordered paella, unfortunately it was very wet and more like risotto. Not as it should be. It was a shame as piping hot. Don't think I would return due to long delay between courses, especially when half empty.
Wendy Boots . 2024-09-14
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Another visit lost a bit of edge ordered 2 rum coke one of glasses had chip in rim nearly cut my lip asked of we want water jug when are meals came out had 2 ask for 2 glasses then they had the cheek £4 service charge .that's outrageous glad I never left a tip
Andy Thomas . 2024-09-13
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