Piccolino in Cheshire West and Chester - Phone Number, Reservations, Reviews

£13 for a large glass of wine was only the start. We went on to have a half a slice of toasted bread with a tomato on it, called bruschetta, at £9 and the bill went on increasing from there. Yes, my arancini was tasty but needed a mortgage to pay for it. We waited 30 minutes between first course and the mains, with no apology or the attention of our waitress. When the mains finally arrived, my penne arabiata was nothing special, not even fresh pasta, and my wife's fish skewers were just about acceptable. The final bill, with no additional drinks except sparking water, came to £111.38 and that included an undeserved service charge. Needless to say I will avoid the Piccollino chain of restaurants, in the future - rip-off other tourists!

Just wanted to say what a lovely meal and experience we had . We had been in Chester for the weekend for the races . We ate on the Friday night at the very over priced , over rated restaurant across the road and were vey disappointed. So when on an off chance we got a table at picolinos on the sat night , it was a very good choice . Food was amazing , great atmosphere and the staff were attentive and efficient.

Great staff, lovely food and good atmosphere. Portion sizes are good for the price. Thoroughly enjoyed. Would recommend.

The food was very delicious and the staff were all very friendly. Brilliant service, I will definitely be back soon!!!!

Starter olives were quite pathetic value, 8 ordinary green olives for £5.50 ! My pizza was ok, fairly priced but quite ordinary, others enjoyed sea bass quite well but so they should at the high prices charged ! Quite a lot of customers, guess mainly tourists unaware of better value alternatives in the city.

Came for a birthday meal for my friends birthday. Staff for friendly and accommodating, lovely meal and amazing staff

Amazing service, delicious food. Staff were lovely and the atmosphere is perfect for every occasion

Food was bland, only warm and really quite expensive. Not what we were expecting. Will not be returning very disappointed.

Lovely menu but limited availability pending on time of day at 3-30pm we were the only customers in the whole place and waitress was happy to be behind bar minimal dessert menu and for 3,50 a cup coffee was like sawdust classy fascia but not food we dined in.

On Friday 26th July me and my boyfriend visited this restaurant for the first time as we was having a night away for my boyfriends birthday, everything was amazing. The staff were so friendly and the food was amazing. They even sang to my boyfriend and gave a complimentary birthday cake. Would 100% recommend.

I came for a lunch with my friend and we had a lovely afternoon. The waitress was really kind and attentive and recommended us a lovely Rosé, and the food was delicious. We got the duck and the salmon pasta. Would definitely recommend!

One meal was forgotten and had to wait but food was lovely

Amazing gluten free pizza and service was 5* from faten our waitress, especially on a busy race day atmosphere in restaurant was friendly and relaxing, would defo recommend and be back

Lovely pornstar martinis and gluten free pasta, was delicious. Would definitely come here again and recommended to friend and family!

We came to piccolinos for a meal before the races! Everything was amazing, the food, the staff & the atmosphere. There were plenty of gluten free options which is always brilliant! Our waitress Faten, was very attentive! Everything was amazing would definitely recommend!

Food was amazing, our server Faten was incredible nothing too much to ask. The wait time on food was so quick food came out more or less as soon as we ordered. Would highly recommend, fabulous afternoon

Piccolinos was so great loved every minute the food was INCREDIBLE can’t wait to go back it made the experience great for me and my wife

great atmosphere,quality wine, Expected a better pizza

Food was amazing, friendly service but quite expensive and a small portion.

Great service and amazing food. Will be back.

Fabulous and friendly staff. 😊😊😊

Stunning genuine high end Italian. Amazing food at reasonable prices

I really do enjoy it here. Good is always great and the service is good as well. I recommend for any time. Either a date, lunch, with the kids or a work meeting

The food was amazing came very quickly. The drinks are served promptly and the service is outstanding!! Would recommend to any wanting a great dinner out in Chester

Certainly speaking with my English friend who lives nearby this place has a good reputation. It is always very popular and this also explains its very elegant location. The food is of excellent quality, we had a bruschetta with tomatoes and garlic, a pizza with vegetables and a thinly sliced ​​beef. The place is very elegant and has an open kitchen. Staff always friendly and present. Definitely worth a try if you're passing by. If you liked the review I ask you to like it to help me grow in the community

Recently I have been dining at Piccolino - chester and I have to admit that I left really happy. The staff is very attentive and pay attention to details. Food was great and the atmosphere as well. Really happy overall.

Delicious food and very friendly staff! We celebrated my birthday here and it was perfect. The restaurant is beautiful inside as well

I visit my daughter in Liverpool every month, but this time we decided to visit Chester instead of staying in Liverpool. After several hours of being a tourist, we were very hungry and decided upon Piccolino. Really friendly welcome and we were shown to our table and given menus and told that a couple of things had sold out, as it was late afternoon when we arrived. There was a good choice of options. Don't be put off by the menu on display outside. That is only a fraction of the options available. The food is really great. I had the Bruschetta Classica to start followed by the Calzone. Both were fresh and really tasted wonderful. Despite eating a lot for the first two courses, it was rude to skip desert and we were not disappointed. We left with very full tummies and contented. The staff were really friendly and helpful without being overbearing. 100% would recommend

Incredible dining experience. Have been here a few times & always make an effort to come here when we are visiting Chester. Faten our waitress made our dinner after the races especially wonderful! Thank you!

The staff at Piccolinos were extremely attentive and good, recommending certain dishes and wine etc and topping up drinks and serving the table very well. The food however was not as great as the staff. We ordered the Olive Piccanti which was fantastic and the Pane Della Casa which was not great, but okay, for our starters. For our mains my partner had Casarecce con verdure, which was very tasty, I ordered a Capricciosa pizza, which unfortunately was dismal. The base was very wet and all the toppings fell off the pizza, resulting in me having to use a Knife and Fork to eat it. The ham tasted cheap too, however this could have been because the base was so wet, maybe this had an affect. For sides we ordered Fries with pecorino & truffle, these were fantastic, and the Rucola e Parmigiano, which was just rocket with cheese on the top, which was nice at first but became rather bland rather quickly. For deserts we had a Tiramisu which was just average, what you'd expect really for a Tiramisu and a Panna Cotta, which my partner really enjoyed. Overall the food was not great, but okay. However the issue I have is the price, as paying £120 inc service charge for food which barely filled me and was mediocre didn't seem good. There were some other issues as well, however these were a bit out of the restaurants hands - Firstly our starters went to the table behind us, they didn't say that they weren't theirs and proceeded to eat our starters, the staff were very apologetic, but this meant we had another 15/20 minute wait for our starters to arrive. Also there were a rather large family, including young children sat right by us that were very badly behaved and very noisy, this kind of ruined the environment and atmosphere which otherwise - was fantastic. In terms of the decor/ambiance, other than the young children, It was very good. The restaurant also gave us 2 free shots, I assume, because it was my partners birthday. Overall, I would probably recommend to a friend.

Food was delicious with great friendly service

Fabulous restaurant. Staff were well presented, attentive and pace of service was spot on. Food was delicious and the restaurant had a really nice vibe. Would highly recommend a visit.

Had such a fantastic evening! The food was delicious and the service attentive. Nothing was too much trouble for our server Faten who was warm, efficient and smiley! Thanks for much for a lovely evening!

Lovely place but the service and staff were terrible. We were completely ignored from the moment we sat down, and when we tried to catch a waiters eye for some service (just to order drinks before food) it was just impossible. They were all rude and short tempered. The only time they were quick was to bring the card machine. Won't be going again.

Great evening, restaurant full, buzzy with good atmosphere. We had some steaks cook to perfection and amazing pizza! Bit expensive but happy to pay for quality. Will definitely go back.

This is okay, nice venue and atmosphere but the food is average at best

Great food and great atmosphere. Reasonably priced.

2 x Chicken Caesar salads £33.50. Hardly any chicken, mainly lettuce and came with no dressing. £27 for seafood kebab. Absolute rip off. Won’t be going back.

Very expensive and very small portions that I dident eat because there was to much Peper on it wouldent return

We booked for Easter Sunday. We were excited as we had been to Piccolinos several years ago and it was brilliant. The staff were all very friendly and helpful; service was good. However, sadly, the food was not so good. The bruschetta was bland and my husband said his carbonara tasted strongly of vinegar. The rest of the food was ok - but nothing special. Its a shame as it is a lovely venue but we won't be back in a hurry.

So disappointed! We had seabass and Carbonara. The Seabass was burnt and the Carbonara totally dry and soft! I returned the Carbonara and requested for more sauce and was left waiting for around 10 minutes for its return whilst my partner finished the burnt seabass. Then I received the smallest portion of spaghetti I have ever seen. A £1.99 ASDA ready meal is bigger! I had to call into the chippie on the way home! It's £60 I'll never get back but it's a customer they'll never get back!

Visited on a week night and had 50% off food. My pizza was acceptable but my wife's was quite poor.

Lovely evening. I go every six weeks or so and always have a great time. The food is lovely, and good vegan/vegetarian options are available. Faten, who served us throughout the evening was very helpful, friendly and engaging. I am looking forward to our next visit in a few weeks.

Booked for our wedding anniversary due reviews. What a mistake! Food was mediocre, the ambience was awful, and felt more like wetherspoons more than a restaurant, the music playing was so loud you could'nt hold a conversation. Ruined the night for us and I personally would not recommend it. Overall very dissapointed.

Very nice food fantastically great menu great hospitality

Overpriced food and wine Quality and portions poor. Spaghetti bolognaise- Spot the meat. Pizza - big dough base , thinnest topping of cheese , 4 pieces of mushroom (two cut in half) olives ? Couldn’t even see them. Staff lovely. Never going there again.

loved this place but unfortunately the meal we had Liguine All’aragosta was half a very small lobster with a huge mound of pasta and prawns and no taste , a bottle of wine and side dry salad £ 173 00. we did say it was not good but waitress said fill your self with pasta. never going back there it’s ok for pizza but so is a lot of places

Booked for our wedding anniversary due to other reviews. However, it was a mistake. Food was mediocre, the ambience was awful, and it felt more like wetherspoons than a restaurant that's hyped up to be something it's not (in my opinion).

The kindest lady serving us ‘Fafyn’ she was so lovely and the service was so quick thank you. We come quite a lot and it’s always perfect thank you xx

Popped in for some lunch today and was delighted with the high quality food, immaculate surroundings and fast and friendly service. When we are next in Chester we will be back! Many thanks

Food it was lovely and staff were amazing. Thank you all you've made my night

I have been in this restaurant twice. I was impressed by the quality and beauty of the furniture. We were served very quickly and our pizza was ready in 10 minutes. This is one of the best pizzas I've tried! It's definitely worth a visit!

Worse meal ive ever had they ran out with most of stuff on the menu, can't be bothered going through detail about it but one of the things is that u don't have roast beef on roast dinner its raw steak, never in my days have I've been so angry coming out of a resteraunt again I'd be writing on here for half an hour if I was to describe what I've had to put up with, ruined mothers day for my wife, nice one

Very nice what we had but not worth £12.50 each

Sent Caesar salad back twice as the sauce tasted wrong . Eaten at this chain a lot as a member as do my family. I know what Caesar should taste like, it’s my favourite dish there, I’ve lost count of the amount I’ve had. I only had one cocktail, 1 red wine & cheesy g/b. 1am violently throwing up. What came up? Caesar salad! Undoubtedly the cause. Chain tried saying a 3rd party investigation was carried out (they pay that firm so how is that not a conflict of interests), I didn’t go Environmental health as tried to be reasonable however here we are. Asked for food refund & service charge, nothing else £50! Denied. Offered Prosecco IF I GO BACK!!!!! Not a chance! Shocking behaviour from a chain I showed loyalty towards. San Carlo all the way from now on

We dined here on Saturday night and had an excellent experience. The hospitality was fantastic- we were warmly welcomed by the restaurant manager and taken to a seat in the bar area to have a drink before being seated for our meal. The staff we so welcoming, especially our server Faten, who was attentive and helped us to choose our meals. Food was delicious - fresh and tasty. We ordered steak, liver, carbonara and spicy king prawn pasta. We highly recommend and will definitely be back!

Surprisingly fresh and authentic food for a chain!

A bit slow to review, yet still necessary. We were a little nervous going into the restaurant, as we were dressed in ordinary clothes. We need not have worried. The staff were very welcoming and made us feel at ease. The food was amazing. My wife had a pizza. I had the lasagne. All in all it was a great find and experience. Would definitely go again.

Attended for friends birthday, very poor service of the food (waitresses very nice), prebooked party arrived at 19.45pm starter served at 21.00hrs! Food mediocre 😕. Manager advised that they were busy!!!!!!! Obviously don't go when they are busy to serve you!

Place was beautiful. But service no ,got my order wrong ,waited 20mins to be seated even tho booked in advance. 50mins for a starter to arrive. Food was basic.

Our 'go to' local restaurant simply because it ticks all the boxes: not the cheapest, not (perhaps) the slickest, not (I'm sure) the most sophisticated food but simply a cosy place to eat, relax and enjoy. We ate there for the nth time yesterday evening...all expectations fulfilled. Fabulously served by Faten - thanks for getting us registered with Club IR Faten!

Monday nights in January can be pretty lacking in atmosphere, however Piccolino's managed to provide a great balance of buzz and service which made for a really nice experience. We were celebrating my wife's birthday and our server, Faten went out of her way to ensure that she had a great evening. The food and service were excellent and we made the most of a January deal which meant that the price was also very reasonable.

Had a wonderful experience at this fine restaurant with my wife and our friends. Greeting was really warm and welcoming by the staff, the place was immaculate and the food was incredible. All the staff we met were so polite and courteous but a special mention for a young lady called Ashliegh who is a credit to your establishment and company. Simply outstanding. Will we return? you bet we will. Thank you.

Had a great Friday night here, pur waitress Fafy was brilliant and made some good wine suggestions. Would go again next time I'm in Chester.

Had a really good Friday night, our waitress Fafy was really good and made some great wine suggestions. I would go again when I'm in Chester

We went to Picollino in chester with friends in December for a little Xmas get together it was 7 of us and what a brilliant night we had, the food was absolutely amazing and the service was even better fafy was our server that night she recommended good wine and help us choosing the ideal starter so we could all share ! She went that extra mile. Such a friendly and very professional person! We will definitely be back! Thank you Fafy for making our night absolutely amazing.

Lovely restaurant, excellent service, good value for money, friendly staff and food was amazing, will definitely be back

Great meal last night and amazing service from Fafy . She’s really brilliant and professional. Thank you so much! We’ll be back 😉

Out with work colleagues and had a superb night, service is EXCELLENT, great ambiance and location. Menu is expansive, catering for various tastes, a delight from starters to dessert the food was on point, started with prawn starter, followed by the duck. Stand out was the duck out of all the dishes at our table, easily missed on the menu, perfectly tender meat hidden under a delicious crispy skin, safe to say I was not disappointed. Desserts again beautiful. Overall great food, great atmosphere and great service .

We ordered two carbonaras and food came with in 3/4 minutes of ordering, not only was it dry but also not very warm. It was as if they had a big batch pre-made and just served us that. I usually would say something however it was so busy and loud that I just wanted to leave so I asked for the bill. Somehow took long for me to pay the bill then for my food to come to the table. This was a recommendation to me through family but I can’t say I would return again especially seen as it was supposed to be a very high quality Italian. I was left very disappointed and hungry.

My daughter and I enjoyed a lovely meal yesterday, Saturday, for my birthday! We had a lovely evening and our meal was great! Faten was our server, and she was friendly, efficient and helpful. She helped make our evening even more enjoyable! Thank you Faten! We were on Table 12,. I have had this table before , and it was great! There was an excellent ambience. Thank you Faten, and all the staff we encountered

The most family friendly restaurant in Chester with excellent food at all times and exceptionally good customer service! It’s our go-to place for years and not once disappointed! Faten goes the extra mile to make guests welcome, nothing is ever too much to ask for, our kids absolutely love the relaxed atmosphere and the special attention from staff! Cosmo seamlessly combines professionalism and friendliness and the restaurant runs like a clockwork under his leadership and management! Strongly recommend Piccolino for any occasion, whether it’s a business meeting or a family gathering!

Gorgeous food and service! Thanks to the team! Plenty of tiramisu and martinis!❤️ will be back soon!

This restaurant has spectacular atmosphere, amazing food & great customer service.I will definitely be returning & highly recommend

Amazing place and food! Staff were so helpful and friendly, lovely evening! Would highly recommend for every occasion

The most waterey, tasteless & basic pasta dish I've ever had. I've had better jars of Dolmio. Service was good thou. However it's a hard no from me.

7 of us met for lunch. The main courses and puddings were excellent. The staff were very helpful and friendly.A really enjoyable experience.

This was an exceptional lunch with family on a special occasion. The main course in particular was the best Italian meal I have had in years. The staff were attentive and engaging and the decor and airiness of the restaurant really added to the enjoyment of the occasion. I would definitely recommend it to friends

Not a great experience as venue had problems with their "drains" & staff were struggling to stem water with lots of towels on the floor by the servery & service went downhill after our starters as we waited over an hour for the main course & although mngmnt apologised mains were poor & possibly rushed after we'd complained !!

Wonderful food and especially warm and high quality service from Faten. She and the team helped us navigate the menu given special consideration to the gluten and dairy intolerances in the family.

Most recommended for good Italian food

A family meal for 6. Cosimo and his staff are all amazing, great service, great food and a fantastic atmosphere! My 15 year old son has a nut allergy and is normally nervous about going to restaurants as they either don’t know what the dishes...

Just come back from a family meal for 6. Cosimo and his staff are all amazing, great service, great food and a fantastic atmosphere! My daughter has worked there for a year and loves it even choosing to spend her night off there which is testament to the restaurant. ⭐️ ⭐️⭐️⭐️⭐️ Wonderful place to dine for us all including my 84year old mum on a Saturday night! Fully recommend it

Really disappointed - Out in chester today and wanted a nice tea. Took around 20 minutes for them to come over and order our food, we were keen to order due to a big table being in and luckily managed to order before they did....

The blonde Slovakian waitress was great all night

We came from Liverpool to enjoy a nice meal. Really bad experience the tall blonde lady seemed that she didn't want to be there, they forgot our mains, my steak instead of medium came rare, the pasta was uncooked etc etc. The manager was very kind and welcoming but he was the only one. We will not coming back .

Visited this amazing Italian restaurant with my wife and family , The restaurant looks amazing, absolutely beautiful interior. We were looked after extremely well by Faten our waitress who was extremely helpful as well as other colleagues,Food was amazing ,Drinks were spot on . Would...

Sadly piccollino had had a small flood in the kitchen the day before new years eve, this meant the majority of pasta dishes weren't available and a number of other oven dishes also weren't avaliable. They didn't detail exactly how many weren't available until we began to order, this resulted in a lot of hastily chosen dishes. I had the chicken breast, veg and pasta as did one other person in a party of 8. There was approximately 1 chicken breasts worth of meat on both dishes, the veg were almost non existent and what there was, was carrot. Extremely disappointed. My starter ( buratta) also had no flavour, the puree was ok but on the whole, not a good choice. They asked if anyone wanted to look at the dessert menu, we did, we chose and we're then informed they only had cold desserts. I appreciate that they were stuck due to the small flood, but they could have called patrons on the morning of their booking to advise, then they would have had the option of trying to find an alternative venue, and they should have told customers of exactly what was still available. However the poor flavour standard of what was ordered...i can think of no rationale. We spent over £450, i don't usual leave very negative reviews but i won't be returning again anytime soon. As unable to respond to piccollino reply, would just like to add, no one tried to call or left a message with us ( have just double checked). We even called that morning to increase our numbers and no one advised us of the kitchen issues.

Booked a table in the morning of New Years Eve for 1:15pm. Upon arrival, we were told ‘there was a problem with the kitchen’ and therefore there was no pasta or pizza available from the menu. Odd, for an Italian restaurant when everything seemed fine...

We were in last night for our annual get together and WOW. The food was just fantastic and Tamara was even better. Definitely coming back!

29th December. Thank you for another lovely meal & excellent service today from everyone, especially our server Faten 😁 You all really make us feel so special every time we visit and make us ALWAYS want to return as soon as possible. Cozimo, we wish you and all your team best wishes and a happy new year and we look forward to seeing you all in 2024 😀 S & W

Unfortunately I had the worst meal I have ever had last night. I ordered the tomato bruschetta anticipating warm toasted bread and a tasty topping. There were two big slices of dry baguette that had not been toasted covered with chopped tomatoes and garlic. The bread was so hard I couldn’t eat it. My pizza was soggy, thick and completely tasteless. I left almost all of it. I decided not to complain as it was a special occasion and it would have spoilt things for others. I expected the waitress to ask how my food was when she cleared away my plate of hardly touched food but she made no comment. That would have given me the opportunity to give some feedback. Our table was by the door and we lost count of the number of times my husband had to get up to close the doors behind people leaving. The staff said people always left the doors open - so why have a table there?!! The other meals in our party ranged from adequate to good. The truffle pasta was quite dry and didn’t taste much of truffle. The best meal was the fillet medallions. The reason I ordered those two dishes was because I was looking forward to authentic Italian cooking. Disappointing is an understatement. What a waste of a lot of money.

Important family reunion occasion Tuesday before Xmas ruined at this restaurant by very poorly cooked food. Hard cold I’ll prepared bread without oil or flavouring on bruschettas , with chopped hard tomatoes , followed by the worst pizza I’ve ever had. Cold , soggy base,...

Di solito non lascio commenti ma qui siamo rimasti veramente male,non abbiamo ordinato niente di speciale,solo 2 pizze ma di una pessima qualità.E diventato difficile a fare una pizza decente in una pizzeria italiana?! L’unica cosa buona è stata la birra 😅 e il manager una brava persona che da quello che ho capito era in trasferta da Leeds.Comunque 50£ buttati nel bidone della spazzatura…

Again, consistently brilliant. Lovely atmosphere, service was superb, food was delicious. 100% recommend - don’t even think about going to Opera Grill over the road, Piccolinos every time.

Tasty food and a very good wine selection. Excellent service from the lovely Georgina. Would definitely recommend and will be visiting again soon.

An Italian restaurant that can’t make a decent pasta sauce or pizza sauce should be ashamed. Terrible. Even the garlic sauce was tasteless. Definitely will not be back

Very disappointed Attended with my family and friends Waited 20 minutes for starters to arrive and had to send back as they were cold Then ordered a Chateaubriand between myself and my wife at £75, steak was like warm and chips arrived after we had...

I’ve been going at Piccolino for the past few years and it’s one of my favourite restaurants. The atmosphere is amazing, the restaurant is very well maintained and classy decorated. The service is always outstanding and the staff is really professional and friendly. They’ve looked very well after a friend of mine who has allergies in few ingredients. I can’t recommend it highly enough whether you’re looking for a quick meal or a special occasion.

My wife and I visited Picollinos restaurant in Chester as we could not manage to get a table elsewhere. We were both extremely disappointed in the quality of the food. I struggled to find a suitable gluten free option and after specifically asking for no...