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4.0

Based on 148 opinions finded in 1 websites

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Nº 746 in 1330 in Cheshire West and Chester

Nº 27 of 37 Italian in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..paninicheesecoffeeeggpastacakebacontomatocookedbeautifultunapizzasalad
Score
OpinionsNoteTripAdvisor1484.0

comment_iconOpinions

First day of opening after lockdown, excellent food in a nice courtyard, nice to be eating out again, nice Lasagne and a Peroni to wash it down,wife had chicken burger and a glass of red! Nice friendly staff and well worth a visit!

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martinsP1493RM . 2021-04-15

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i came here with my kids and husband and was appalled when walking in and seeing the floor. i thought to myself do i stay. but we were all starving hungry after searching for a good place to eat. anyway after sitting down i looked at the menu which was coveredd in grease then my food came which the meat from my sausage egg and bacon bap was raw (the bacon and sausage) and the egg yolk had black inside it. unless you want poisoning. don’t go there

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sienna-_lo . 2021-01-12

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A lovely little cafe. The breakfast was lovely, coffee was great and the staff were really friendly. Happy we found it!

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N6134WVhelenc . 2020-10-18

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We was in Chester for the weekend and having a look round for a place to eat [which when you have not booked in middle of a pandemic is very hard to find ] ,We came across this place and the owner said we could eat outside in a little courtyard .We chose the anti pasto platter for 2 to start which was plentiful and had various meats ,breads,ect ect .We had chosen a bottle of red wine which when it came it had to be sent back has it was fizzy for some reason ,the owner swapped it without fuss and the new bottle was very palatable .The mains was for me the best tasting lasagne i have ever had and my wifes chicken pasta was also very tasty .We finished our mains when a waitress brought us our bill telling us we had to pay inside [which we found strange has we wanted desert and coffee ] The owner then appeared and asked if we would like desserts while doing so he spotted the bill we had been given to which off he went and i assume told the waitress who came out and apologised. We thought she was new has she had been nervous all night turnes out she been there 5 years .we ordered tiramisu and a red velvet cake and 2 coffees bwhich was all lovely the final bill was only £60 a bargain This place is a hidden gem

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dooberrydog . 2020-08-20

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This place is a hidden gem. Delicious home cooked food and lovely staff who really add to the experience. Might be my new favourite in Chester.

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veebee0191 . 2020-08-10

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We we're looking for a place to eat that was Covid-aware and the manager got our attention and showed us the eating area outside in a little courtyard. We decided to stay as it was a warm evening, so glad we did. The food was top-notch, so tasty and the staff were very friendly. We shared a tapas style starter, had a pasta main each then a dessert with their house red. The prices were great for the high quality and delicious food we had. Really enjoyed the whole experience.

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Jane C . 2020-08-09

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Decided to have quick Pizza lunch. Seated outside. Seemed nice inside.Small but acceptable menu. No problems in doing cheese free pizza. It tasted fine. Chips were disgusting and sent back. I was a bit narked when manager said they were fine and it was like he was doing me a favour by deducting from the bill. Wine and Beer fine. Must say very little in place regarding Covid measures, even though around all the restaurant loads of signs and a signed note on the door. Manager and waitress no face masks . No attempt to social distance. No personal details - name/ phone asked for. Did have hand sanitisers on bar, used when going to loo. I could not wait to leave. We will not return. Give a wide birth at present.

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Deno995 . 2020-08-08

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Had breakfast here which was very average. The portion size, ingredients and venue were all very average. Just OK

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GHUK29 . 2020-08-04

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Fantastic Italian cafe and restaurant off beaten track in Chester city centre. Smaill, authentic Italian food, delicious, freshly cooked pasta and pizza. Also light lunches. Warm welcome and reasonably priced.

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janehO2196AQ . 2020-03-14

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We had a fabulous meal here, and very reasonably priced. The food was excellent, being prepared to order. The service was exceptional. This place is tucked away and many people will never find it. We stumbled across it and were so glad that we did. Next time we visit Chester, we'll definitely return here.

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FyldeCoasterCoast . 2020-02-17

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Took my Sister for our last day out before she moves to Norwich and we stopped here for breakfast . We both had the full english and it was excellent The Italian waiter put on some Italian music and was very attentive. The atmosphere was wonderful like being on a back street in Italy . Lovely hidden gem and well worth a visit

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Pauline H . 2020-01-19

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Popped in here for breakfast New Year’s Day very welcoming and friendly. The smell of the place was wonderful and will insure I will come here again for Italian. Full breakfast was great and of course great coffee. Thanks

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marymD5694LA . 2020-01-03

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We came across this cafe by chance on our way back to the park and ride bus stop. We do like to support independent cafes/restaurants when possible. Having looked at the menu outside we decided it suited our needs for a late lunch snack. It was after 2pm and we were the only people in the restaurant. The menu is varied but we chose the chese and tomato panninis. They were made to order and it came with some fries and a bit of salad. Very tasty filled with lots of cheese and tomatoes. Our two pannini plus two coffees came to less than £19 - so very good value for money. The staff were lovely and friendly. We would certainly return again.

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Janet H . 2020-01-02

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We had picked up a leaflet on Saturday advising of a lunch time deal - Sunday - Friday 12-5 - 2 courses and a glass of wine for £9.95, there was nothing on the leaflet to state any dates. Came to the restaurant on Sunday to be told that the deal was bot starting 'till the Monday, when asked why i was told because they didn't have the ingredients - now all the food on the 'deal' was off the main menu so i'm not sure how this was the case. The restaurant was packed and i feel that it was almost like we don't need to offer you a deal today as we've already made our quote of bookings/money. I cant comment on any facilities as we were so disappointed we just got up and walked out - we didn't make it clear to the owner that this is what had happened - before in any response that is quoted. If the deals are for set days you really cant put advertising leaflets out suggesting the contrary.

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Emma M . 2019-11-18

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Stumbled across this little restaurant while in Chester,, it’s in a small court off the main drag. I had The tagliatelle, the other half had lasagna and my daughter had a pizza., the prices for the main courses were very reasonable, I thought the chips were a bit pricey as a side at £3.50 and I had a small bottle of peroni, which cost £4.50.the service was excellent and the atmosphere was nice and relaxed.

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Ian 'Ernie' p . 2019-10-13

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Found this little Italian restaurant just off Northgate street near the gateway. We were reluctant to try as it was empty against the busy one opposite, however the staff and food were great. And teal good value for money, go you won’t be disappointed. One point, the card machine was not working so had to pay cash. Not a problem as there is a cash machine round the corner.

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Ian W . 2019-09-29

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Wonderful friendly family run Cafe/Ristorante.Only had icecream and tea...but the menu looked great. Excellent value and service 5star

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steven r . 2019-09-13

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Found this lovely little place with lovely home made food made fresh to order. Very friendly approachable staff.Tables inside & outside. Tables can be a bit squashed together inside when very busy but it was very quiet when we went.Breakfast served till midday but then sandwiches, panini, toasted sandwiches or burgers or pasta dishes all on offer.Child friendly too. XToilets available but not visited on this visit. Would definitely go back again & recommend to anyone x

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Lynda C . 2019-09-08

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I've been here many times. They offer different services such as being able to meet your friends for coffee, having a lovely afternoon tea, reading a book and relaxing. Also you can arrange small events for family or friends.

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Mrjingle2018 . 2019-09-04

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I visited Caramel with some friends for an evening meal and the experience was something I will not forget in a hurry. Excellent food catering for varied needs - gluten free and fussy eaters - excellent friendly service and wonderful atmosphere. Well worth taking a few steps off the beaten track to find.

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BNMags14 . 2019-09-02

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So it would have got one one star but they recycle their water bottles, for this reason they get two. Food was poor though. I and my boyfriend had carbonara it was dire, it was bland and wet. Our friend had the pizza which was marginally better. It was cheap so I guess you get what you pay for. Certainly won't be returning!

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luckycharm92 . 2019-09-01

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Found Caramel by chance after a walk around Chester’s old city walls. We were the last customers of the evening but were made extremely welcome (including our little dog).

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westcountrybird . 2019-08-21

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This place is where we had breakfast every morning a nice full English cooked lovely not swimming in oil.Lovely friendly Italian staff and their food is excellent and it's a dog friendly place .

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garybednall1-uk . 2019-08-21

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A service that was a tad bit special- we were the last customers that came to the restaurant so that was good timing-I hope she reads this but I personally would like to thank waitress Becky (hope that's spelt right) for such beautiful and humorous hospitality that it restored my faith that there are indeed some wonderful, delightful people out there. Not many, but some.

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Micklah . 2019-08-19

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We wandered down Rufus Court seeing an Italian restaurant and noticed this little restaurant on the opposite side of the road. Wow what a find. The goats cheese & bacon starter followed by spinach & ricotta pasta, left us too full for a dessert. We loved it so much we went back the following evening had the goats cheese to share - more than enough - then the lasagne. We certainly weren't disappointed. We finished the evening sitting outside with our bottle of wine. The Caramel has only been opening in the evenings for less than a month so the menu is still quite limited but with pasta/pizza or chicken on the menu it caters for most tastes. If you want friendly, personal service & top quality food this little gem is the place, just sorry we don't live nearer.

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2GoldenOlldies . 2019-08-18

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We had a walk round the centre of chester and saw the appealing cafe down a side street. We like to pop into local cafes on our travels but left disappointed. Service was very disjointed and we felt over charged when our breakfast tea & toast was one slice of white cheap value toast for £1.25. We were even more disappointed when paying to see the chef serving breakfasts with a bag of bread buns with Tesco reduced stickers on. Its appalling that someone is charging top price for stale produce.

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Neil J . 2019-08-08

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Walking the wall around Chester, just got off at the right place for some refreshments...

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Bren G . 2019-08-07

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Lovely lunch at Caramel. First time in Chester and found by chance. Lovely friendly restaurant with extremely polite, helpful staff and owner. Bruschetta, pasta and pizzas were all amazing and cooked fresh. Fresh pizza dough made daily! Totally recommend. Very welcoming and will come back on our next visit!

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Rachel_112288 . 2019-07-27

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Had a lovely afternoon in the sunshine at Caramel Cafe. The staff were so friendly, helpful and pleasant. Excellent Italian cuisine with a homemade flavour that is good value for money. Lovely homemade pizza and breads. Well worth a visit.

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lou11111 . 2019-07-08

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We stumbled upon Caramel as we were looking for food before going to the cinema last night

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maryrolo265 . 2019-07-02

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Absolutely delicious carbonara tonight, lovely wine and really nice atmosphere, very relaxing as the sun went down tonight. 10/10 👌

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MrTomSJ . 2019-06-08

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Went to have a pizza. Not disappointed, really good and also had a lovely glass of wine. Very accommodating staff. Stayed open especially for us.

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Josiespy . 2019-06-07

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A beautiful Italian Restaurant with a delightful setting, amazing food and wonderful service. Everything from the coffee, Pizzas for main and the Tiramisu for dessert were delightful and you'd be hard-pressed to find a better Italian in all of Chester. Will return soon!

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cestrianontour12 . 2019-06-07

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I found this place by accident and decided to grab some lunch, and I'm glad I did. I had goat's cheese followed by a margherita pizza. The warm goat's cheese was served with bacon and was very nice, but the pizza was excellent, thin crispy base and fresh ingredients, very Italian. The staff were friendly and attentive and the whole lunch was not at all expensive. A great find.

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StephenDBN . 2019-05-17

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This is a delightful little Italian cafe away from the main road, the host was so friendly and polite, and the pizzas where really good classic Italian proper pizzas, delicious. Thoroughly recommend.

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Ian G . 2019-05-04

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Visited here whilst taking in the sights of chester. Lovely friendly atmosphere and service. Shared a pizza which was absolutely delicious. Would definitely recommend.

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bevvy21 . 2019-04-14

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The staff were incredibly friendly and welcoming, and especially welcoming to my friends young daughter. The breakfast was delicious and cooked very quickly. A gorgeous little find in Chester and absolutely worth a visit

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bonnie12015 . 2019-02-16

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The food was Excellent, I had a pizza and my wife had Toasted Sandwiches and chips followed by tea and coffee. A quiet environment, the food was reasonably priced and very tasty. Just off a main walkway and central to the Cathedral and Tourist attractions. Would recommend it especially due to friendly helpful staff.

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john W . 2019-02-12

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11 of us popped in for a quick bite and a drink. We were quickly and kindly accommodated and everyone had a delicious quick lunch in a really lovely setting. A very friendly staff and the atmosphere was just right too.

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eeegee1610 . 2018-10-30

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I was in Chester early and was looking for breakfast saw the board outside advertising the full English at £5.99 so decided to give it a try.

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seebeforeigo . 2018-10-12

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They say to never judge a book by its cover, and this could be thought to be true of Caramel- unless you have actually been to Italy and visited Italian cafes- and know that they rarely look like 'posh restaurants'!!

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Mobilekat . 2018-10-03

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A nice family weekend in Chester was spoilt by our visit to this cafe. The food was cold and overpriced and the table was dirty. We asked for 3 lattes which tasted bad asked for them to be changed and the same came back.

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DanielMarsden23 . 2018-08-26

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We live in Chester and after a mornings stroll around the walls we thought Rufus Court would be a great place for breakfast. Boy were we wrong.

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313jeanettem . 2018-08-25

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I have eaten here a few times and always order the Florentina pizza, just how pizza is meant to be, thin and crispy and so so tasty! Lovely staff and always a great selection of cakes.

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janegO7595XF . 2018-08-12

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Came across this little family owned restaurant by chance , we order pizza which had a lovely thin crispy base and lovely topping. Also had a lovely cold lager . Which was prefect. The staff were lovely and friendly will defiantly be back when go back down to Chester.

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729MissHappy2014 . 2018-08-07

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We had a couple of great pizzas- authentic, delicious and well-priced. Friendly host who made us very welcome, finding us a cool shady spot to eat our food outside.

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dainsworth . 2018-07-22

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This cafe is hidden away in Rufus court so you need to know it is there but it is a friendly, well priced cafe which is good value for money.

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PurplePoodle . 2018-07-14

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Traveling back from Llangollen with a friend we headed to Caramel Bistro cafe for a full English breakfast. Love this little piece of Italy tucked away from the main tourist attractions, they were even playing Italian opera from somewhere in the kitchen with Pavarotti's "Nesun Dorma" Great breakfast, genuine Italian coffee & fresh oranges.

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mikehoyes51 . 2018-07-02

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Our Group of 14 were well looked after with great service and delicious original Italian food, especially the Pizzas fresh out of the oven. Well worth a visit whether it be a snack or a more fuller meal.

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pradipkumarj2015 . 2018-06-11

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On a day out in Chester we came across this place, have to say it’s lovely, a little dated yes but it feels quaint. My kids shared a pizza (made to order) and they loved it would go again for pizza that’s for sure 👍

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ceeeejay . 2018-05-28

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Our first visit and our last! Awful staff, seem not interested, place not very clean bag rubbish left in eating area by tables. Food very poor! Didn't want to serve two separate dishes so we had to have same! Expensive for what it is! Charged extra for veggie breakfast that had less items. Avoid this place it's awful!

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Michael C . 2018-05-06

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I had the full English breakfast here on Saturday 24th March 2018 with my son and was left feeling very disappointed. It is definitely not a restaurant: more a cafe. The gentleman who served us and, as far as I am aware, cooked our breakfast, was very pleasant. BUT, the food was not good. The sausage was rather tough, the black pudding thin and dry and the bacon fatty. I did enjoy the cappuccino: It was lovely. I'm sorry to say I will not return.

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traveller2g0 . 2018-03-25

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I really do not know where to start on reviewing this place... firstly its far from a restaurant more greasy spoon cafe! Me and my family (2 children & husband) stumbled across this place when searching

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Sianlouise2608 . 2018-03-12

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We went in here for lunch but wish we hadn't! My husband used the toilet and said it could have done with a good clean and there was a layer of grease and dust over all the bottles above the counter and the flowers on our table were long dead. We were close to leaving before ordering but unfortunately decided to stay. I had a tuna mayo jacket potato where the tuna was really sloppy like it had been through a blender with lots of mayo so I left most of it. My husband had a ham sandwich which looked like the cheapest ham on the cheapest bread. As we left we saw in to the kitchen which looked filthy. I would definitely go elsewhere

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Taddies . 2018-02-24

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I was out with my boyfriend in chester for the day and we decided to go here for some lunch, my boyfriend ordered a mocha which was brought out nearly cold and cake which was dry. I ordered a jacket potato with cheese and the jacket potato was not cooked well at all! Black and hard to eat. The staff here are friendly but the food is a no for me :(

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Charlotte H . 2018-01-02

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Came here for breakfast. Food was magnificent, best egg presentation I've ever had! Very Friendly staff and good Italian vibe.

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starlex2019 . 2017-12-02

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Popped here recently whilst visiting Chester Christmas market was disappointed with selection of food on north gate stalls and really didn't fancy a fast food place. My wife spotted the sign and as our baby needed feeding thought we'd take the opportunity to go somewhere different. Very welcoming staff and although the interior is a little dated it serves its purpose. Prices i found to be very reasonable too. Ordered margherita pizza and garlic bread to share. The pizzas are very different to the 'chain restaurant' style but i really enjoyed it. It made us laugh when the chef came out to apologise he had burnt our pizza whilst tending to other customers, and he was having to make it again. We were in no rush and it was worth the wait. Shame we live so far away and won't be able to visit again sooner.

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Ben H . 2017-11-20

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Small cafe on the edge of town......We had the Breakfast with tea for two which was very nice...Staff friendly.. Hit the spot before we went shopping....

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BigDave0 . 2017-11-11

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Lovely staff, good choices, great food and reasonably priced. Cakes looked wonderful, but we were too full to try one. Coffee (even the decaf) was superb.

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TJA2 . 2017-09-19

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Small place in a back st, staff a bit haphazard. Manager gave us a table and then came over and sprayed it with a bleach cleaner while we were sat there, surely this should have been done before we sat down . Not impressed at all, won't be returning

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sjs652015 . 2017-09-16

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Popped in here for a a little light lunch half way round Chester.Lovely setting in a small courtyard.

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Graham C . 2017-09-13

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Having shopping around Chester me and my partner went in as everywhere else was busy. We was greeted by a scruffy man, and a chef with stains all over his whites considering they was quiet I don't see how he got so messy and we could see that the kitchen was an absolute disgrace through the outside window. We ordered the lasagne and the spaghetti Bolognese. The lasagne was microwaved and soggy. Which came with a rotting lettuce side salad. The bologense was also clearly microwaved as some parts where piping hot and others Luke warm. On addressing this to the owner he got a little defensive saying everybody loves their food. well we didn't and judgingn by the amount of previous reviews here then he clearly is a little delusional. The coffee was weak and the interior was dated and falling apart. Can not tell you to avoid this place any more. Overpriced. And there is a wetherspoons down the road cheaper and better quality food. Which is saying something.

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Liam O . 2017-09-06

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Having walked around Chester for ages, looking for somewhere serving reasonably-priced pizzas, we discovered Caramel in a small courtyard near the town hall. The outside seating area was pleasant and the owner welcoming and accommodating. We enjoyed authentic Italian pizza served on wooden boards and pizza-style garlic bread, which reminded me of the food and affable service that I'd received whilst holidaying in the Bay of Naples. Cakes for dessert were good-sized portions. Whilst the restaurant is fairly basic, it has its own charm. My only criticism is that I'd like to be presented with a proper bill, rather than the owner's oral request for what is owed. Whilst not doubting his integrity, in twenty-five years of dining out I've never not been presented with a bill before and it's a basic enough requirement.

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Gezariyah1 . 2017-08-25

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Had a cooked breakfast, it was not good. Thinnest slice of black pudding ever, hard rubbery egg and everything was lukewarm. Waitress half cleared our table from previous occupants but left teapot and milk jug, along with used serviettes. Had to ask for knives and forks, didn't ask if we wanted sauce and our drinks arrived after we'd finished, and only because we asked twice for them. Never again. A couple were about to go in as we were leaving, asked how the breakfast was, couldn't lie, told them it wasn't good and they left

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Holidaylovers73 . 2017-08-12

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Please avoid this place. Place looked charming, but the food is terrible, the service is very poor, the toilets are dirty. I never wrote a bad review on tripadvisor before, but had this time. I had a bite of the "classic burger" and didn't eat the rest. The burger was supposed to come with lettuce, tomato and red onion, which were missing. Just a piece of bread (which was wet in the bottom), with a thin piece of disgusting meat. I am 100% sure it wasn't beef. No sauce whatsoever. The fries were soggy and fried in old oil. AVOID!

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Caaaroool . 2017-08-05

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This place looked charming and they served a nice flat white. This was literally the only highlight. I asked for a meatbal penne. After being told it was off i asked for a carbonara to then be told it was back on. When it arrived tge "meatballs" were a single torn up beefbrger scattered on top. We also had a chilli which had no kidney beans and was so unbelievably hot it was inedible. The last was a panini and salad which was served cold and without a salad. The toilets were filthy, it was expensive. Just awful.

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Stephen I . 2017-07-22

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A sunny morning in busy Chester. We spotted this cafe off the main drag. A warm welcome; delicious coffee (quite rare, I'm afraid); fantastic cake; relaxing, moving music which added greatly to our experience! What a gem! Bellisimo!

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D7938GMruthh . 2017-07-13

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Went here for lunch because it looked like a nice place. Staff were friendly and helpful,we both only had Panini which were very tasty,but poor salad and stale crisps!Sort the little things and your onto a winner!

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772phillipb . 2017-06-22

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Stopped here for lunch. Bad weather obviously kept the punters away. The town was very quiet.

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RW310 . 2017-06-06

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Very friendly and personal service. Breakfast was delicious and cooked to order. Setting very nice with pot plants outside but watch for the traffic.

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bizzy2001 . 2017-06-04

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Scruffy little man, filthy restaurant, expensive prices, food amateur at best. This place needs to be avoided.

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barryr915 . 2017-05-31

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Bank holiday weekend our regular cafe was closed. So was tempted to use this cafe by a board on pavement advertising full English breakfast £4.95. On entering cafe was greeted by a scruffy man, we asked for two breakfasts to be told £6.95 the £4.95 offer ends at 12pm unimpressed by what we'd seen we decided to leave, to be told you wont get a cheaper breakfast in Chester. We got a breakfast AND a Drink fifty yards down the road for £5.45.

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happybunny182 . 2017-05-29

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Overpriced!! £4.00 for sandwich, I ordered egg mayo and the small quarters came with a scrap of egg mayo, it was literally slice of bread with mayo. Wud of sent it back but with a party of friends and didn't want too spoil the mood, after a wonderful trip to the theatre. lime and soda, charger me £1 for a slash of lime!!!.

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cathym609 . 2017-05-28

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When visiting places we like to support local and independent businesses as much as possible but unfortunately it was a mistake on this occasion.

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Jeff W . 2017-05-23

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Enjoyed an amazing Caramel Special burger and my wife had a panini which was also very good. The Caramel special burger is constructed around a home-made burger, and has cheese, bacon and pineapple in a nice bun. It comes with what the menu describes as a small portion of fries - (actually, they're a similar size to a portion of large McDonalds fries), and a small salad. The burger patty is certainly one of the tastiest that I have enjoyed - anywhere! One review that I read said overpriced and low quality - they must have reviewed the wrong place! The prices are clearly displayed on the menu or the board outside, so you can decide whether or not you can afford to eat here. The quality of food and service that we enjoyed was so good I was more than happy to leave a generous tip, it was very well deserved! This is a little gem of a bistro and I look forward to returning when I next go to Chester.

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Paul H . 2017-04-01

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We arrived today 18th March 2017 for a day out myself with grandchildren and mum & day, Grandads treat. we set of early from home so missed breakfast, on walking in to the city center my Son (Dad) noticed the sign Full English for £4.95 not bad so off we went to the Café, we had two sausage in baps for the grandchildren this consisted of 3 x ½ sausages on a small tea-cake my Son and his Wife had the double bap sausages and egg and I had crispy bacon on bap (tea-cake) we had two apple juice and one latte coffee and a bottle of water, so nothing special oh and 3 x hash browns. When I went to pay the shock on my face was obvious £26.00 the owner was talking to me and could see I was shocked and spent the next few minutes trying to justify the over inflated prices. So here a break down

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HGGraham1 . 2017-03-18

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I showed up to this cafe with a few friends after being reccomended it by a friend. We ordered cakes and coffee, which was brought to us quickly by a friendly waiter. The cake was a bit pricey but the coffee was a good price and tasted excellent. The cafe was a pleasant size and the whole visit was lovely. Reccomended wholeheartedly.

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GMockerz . 2017-03-05

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Visited here a few times during a recent stay. Nothing was too much trouble. Excellent service and food, nice atmosphere, highly recommended.

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Pat D . 2017-02-25

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Staying in a budget hotel in Chester we went in search of breakfast & found Caramel in a little lane off Northgate Street! Very friendly owner & good value cooked breakfast & big pots of tea!

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TTJJAA . 2017-01-15

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We visited a few days before Christmas - myself, my husband and my son and daughter in law over from Dublin. We had tried other cafes but they were full and Caramel was practically empty - a bad omen? We were welcomed by the staff .My husband's jacket potato with tuna mayonnaise looked so unappetising - sloppy mayonnaise with hardly any tuna .My son had a panini which was just ok and no choice of bread was offered for daughter in law's plain ham sandwich - just poor quality white bread. No chutneys were offered.Poor small salad garnish on the 3 dishes..My Danish pastry was ok.

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angharad345 . 2016-12-27

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We visited Caramel during October half term. The staff were friendly and welcoming. We ate at lunch time and chose Lasagne,Cannelloni and Pizza which didn't take too long to arrive despite been freshly cooked. The food was tasty and although the portion sizes for the Lasagne and Cannelloni were not huge we left feeling satisfied. We wouldn't say it was expensive but it wasn' t cheap either considering how much you got. The cleanliness of the toilet facilities were not the best which made us doubt the cleanliness of the rest of the restaurant.

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Ktpot . 2016-10-29

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Another of many Coffee meetings with one of my friends at this lovely little restaurant/cafe, tucked away in Rufus Court, Chester. It doesn't seem to matter about the weather you can always be sure of a very warm welcome from all the staff.

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susanwM7 . 2016-10-19

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We stumbled upon Caramel whilst walking through Rufus Court. The owner welcomed us in and was very cheery and accommodating. Initially we hadn't realised that the owner was Italian and this was indeed an Italian themed restaurant.The food was fresh and the service was good. The only reason I didn't give this an excellent rating was simply because I paid £7.49 for a small plate of Greek salad, which seemed a bit expensive as the portion size wasn't huge for a main course. Apart from that, we fully enjoyed our lunch.

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Rita P . 2016-10-17

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First time here after walking around the City. The staff were friendly and polite and the food was good (classic burger and a breakfast). Would recommend the burger, very tasty.

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HEE77 . 2016-10-12

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Beautiful cannelloni, friendly staff and nice atmosphere. We took our baby there and the staff were very accommodating and engaging with her.

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Karen C . 2016-09-22

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When looking at these reviews i can tell the consistent petulant whining from the owner saying 'small business, well hidden, great place' made people feel pity that moved them to lie to themselves and others that this place isn't anything short of being on Ramsey's Kitchen Nightmares. When you go in first thing that strikes you in the awful interior. The reason why no one goes there is because it looks straight out of your grandma's front room. You greeted by a dirty tee shirt man standing in front of cake fridge which is equally unappealing. As we sat down menu are given to us that look like my 5 year old had made them. Still thought the food may be why people rate this so highly. My boyfriend ordered two pizza's and we asked for 2 glasses of water. The owner huffed and made it apparent he wanted to buy drinks. even over heard him slagging us off to his staff members. When the food came out it was horrible. It was supposed to be thin and crispy instead it was hard and brunt. what cooking school was this chef from? is he even a train chef? anyway we asked for the bill and he started counting it up. i had the exact money out and bizarrely my counting was £2.00 short. interesting. when i re counted with the boss watching worrying, it turnt out i was right and he been trying to get that drink money out of me he self proclaimed he deserved. never again will i ever go near that place.

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Jack4support . 2016-09-18

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The food was really great, delicious, especially the pizza. The service was brilliant, very friendly people and sitting outside was a good choice as the scenery is very nice. Would definitely recommend!

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Molly R . 2016-09-05

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This is a great little cafe. The pizzas are very thin and crispy base and very tasty. In reply to other comments..sugar is sugar no matter what colour and don't go moving tables without asking😀. The coffee is some of the best around.

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soupdragon2920 . 2016-09-04

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We visited the cafe having cycled from Wrexham - we tried to move a table so 4 of us could sit round it and the whole table top came off and hit my ankle - it was a v heavy ceramic/ concrete top - luckily the damage apart from some bruising is minimal - however we did feel the risk of this happening and causing some real damage was high . The young lady in the cafe was concerned and provided ice - the gentleman was v uninterested ! Latte s were cold , toasted tea cakes dry ...v average food with a health and safety warning needed !

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gillian g . 2016-09-01

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I went with my friend as part of a day out in Chester to cheer her up as she recently lost her husband. We chose pizza and salad. It arrived freshly made and it was fantastic! One of the best! Delicious, thin base, tasty and fresh salad as it should be. Perfect! We found the service also to be great. The staff that served us were very helpful, polite and attentive. We both can highly recommend this place and you won't be disappointed. Certainly we will return again and look forward to the next visit. My friend was suitably cheered too.

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Dave M . 2016-08-27

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餐廳位於一條小路內,不太顯眼。那天我們叫了一客漢堡以及肉醬意粉。由於食物加了奇怪的香料,我們不太喜歡食物的味道,而且白開水是要收費的,我們覺得餐廳很不老實。服務很慢,餐廳一直播著很大聲的意大利歌劇,對於不懂欣賞音樂的我們絕對是折磨。所以我不推薦這間餐廳。

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631joycel . 2016-08-11

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MY friend and I met for lunch today afterms reading an online lunchtime deal. We were told that they couldn'the do the offer until next week because of the Chef? I ordered a baked potatoe with tuna and my friend ordered anot egg mayonnaise sandwich. What I received was a sloppy mixture of the cheapest tuna inside half a medium size potatoe ànd along get side it half a salad size potatoe that was looking decidedly grey. My friend's sandwich was very sparse on egg mayonnaise. Both were accompanied by the minimum of chopped lettuce and the smallest pieces of tomatoe. For the £5.95 in cost me I wish I had stayed at home, at least the way I could have not been left Hungary. Shame on You!

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maz6766 . 2016-07-29

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My mate decided to take me for lunch however he didn't tell me where.

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Paul G . 2016-07-29

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We've been twice to Caramel. First time just for coffie - it's was allright and today second time for quick lunch. We had Special Burger and Canelloni with Ricotta and Spinach. Both we very tasty and served very fast. Considering their prices, Caramel is a perfect place to go if you want good honest food. Also we really like its localization.

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Olek M . 2016-07-10

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I've been to Caramel numerous times with friends and as a student I would say it's the ideal little place to get something to eat due to the fair price in comparison to the food quality, with very friendly customer service and a verity of food and drinks I will happily go to caramel again for breakfast, lunch and dinner ☺️

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Commi_Chief . 2016-06-23

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A good little find for breakfast in Chester two minute walk from the Town Hall. Breakfast was cooked fresh and was more than adequate. Cost was almost half that of nearby cafes. Staff very friendly. Give it a go

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ParrysWirral . 2016-06-20

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Very friendly staff, nice menu. Pizza looks great but the toasties lack a certain love and are over priced. They allegedly came with nachos and salad which was about 4-5 nachos and barely a spoonful of lettuce (though the dressing was nice.) Bread reminded me of Tescos own brown loaf.

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kosh2 . 2016-06-12

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We stumbled across Caramel by pure accident last week when in chester an so pleased we walked down the little cobbled area to reach it. Lovely owners, very friendly and nice selective menu- we had a light lunch of jacket potatoes and nachos/salad also served. Sun was shining, sat outside under the parasol - what could be more enjoyable.

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Mariajanemacree5 . 2016-06-06

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Found this great little Italian bistro cafe while visiting chester,had the cannelloni and an Oriental iced latte which were fabulous, liked the little touches with the real flowers outside and the staff were friendly and attentive,will definitely go again next time I'm there.

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emmiejb . 2016-05-29

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Went here in the sun to revise. Had the most beautiful almond cake. Excellent service - everyone was so friendly. Will definitely be back just need to find the time!

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susiechic94 . 2016-05-23

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