The best restaurants serving Italian food in England

On returning home after dining out with friends on 25th March I was shocked to notice that a charge of £1.50 had been added to the bill as ‘Extras (Ketchup), which agreeably I had requested. I emailed Prezzo’s customer relations as Prezzo were responsible for programming the ordering software to cost in any request that could be made chargeable. Of course Prezzo took the easy option to remain silent. I sent an additional email, again no response, so I emailed their ‘press’ department, again the same very positive response - nothing. So, next I dine at a Prezzo perhaps I better be prepared for any additional possibly additional charges, perhaps tap water or chilli oil.

As usual the service was great and food lovely, we've never had a bad meal here 😀

Buen ambiente y comida. Oli era genial, muy atento y amable. Buena elección de comida y bebida. Solicité una cabina que tenemos. Gracias.

Awful! Me and my son had garlic bread then bolognaise and it was absolutely dreadful. The garlic bread was so dry you could barely swallow it. The Bolognaise had hardly any meat at all and the pasta in his was mushy and almost soggy. It was just over £60 for me my husband and my son ! Massive waste of money!

Great Service, great food, great views, Clean, lovely balcony. The only problem is that there is not enough waiting staff, meaning the waiter was run off his feet.

This is one of my favourite restaurants and always a pleasure to visit. You are always made to feel welcome (thank you Neil), the atmosphere is relaxed, the service is attentive but not obtrusive, and the food is always delicious. On top of that, the wine choice is terrific. What's not to love? We'll be back very soon. Thanks for everyone at Cafe Murano Bermondsey for another wonderful evening.

Tuvimos una comida maravillosa. La comida era fresca y deliciosa, el servicio era atento y amable y el ambiente era relajado y cálido. En general, una gran experiencia y recomiendo encarecidamente una visita.

When I received an email for the one day only 99p main course I thought it was a good offer. Unfortunately, I did not read the terms and conditions which meant what I thought was going to cost £4.95; for the five of us ended up costing £45.00. You had to buy one of their extortionately priced drinks £4.25/ for a tiny coke the cheapest being a tea for £3. and the 3 courses for children at £9 each which was also well overpriced for what they get. The service was absolutely horrendous. We were seated at our table and no one came anywhere near us for 15 minutes over the next 15 minutes I asked for water 3 times. The staff were quite happy wiping tables, but not paying any attention to the customers they had. Overall I have come to the conclusion that the food quality has gone down, the service is not good and even if you do have a voucher or code, you will end up paying far more than you anticipated.

Saw that Bills was closing, which is a terrible shame as a favourite brunch spot of mine and my partners for the great gluten free options, so on Saturday 29th July we popped in for brunch. In the past we would always be warmly welcomed at the front. On this occasion we waited at the front for a few minuets with no sign of any staff. A few minutes later a young waitress walks down the steps, looks at us and then starts clearing a table, but putting items on a tray. She then looks at us again, then walks over to another table to ask how their food is, then returns to clearing the table. She looks at us again and finally decides to walk over after ignoring us for close to 5 minuets, it’s now been nearly ten minuets since we walked in! She walks over “table for two?” - I reply “Yes please” and I continue to say “one gluten allergy” but she interrupted me and said “just a second” before picking up two menus and walking off without us. My partner and I looked at each other and both said “nope” and we walked out. Service at Bills in the past was always superb. Always asked for allergies at the door and seated quickly. Which given service charge is included you’d expect. On this occasion is was severely lacking, I assume in part due to staff being aware the store is closing and there no longer being a reason to care about standards. We walked to Edmundos instead, we were greeted within seconds of walking in and as soon as we said a table for two the following question was “any allergies?” For me as someone with Coeliac this immediately settles me. The food was also great. Shame to lose bills, but thankfully Edmundos is there and doing a great job.

Went for the first time with friends last night 13/3/25. The food was amazing and not over priced, the restaurant was clean and nicely decorated. Special shout out to our waitress, didn’t catch her name but she had dark hair in a ponytail. She was very attentive and friendly and we had a good giggle with her, definitely employee of the month material. Overall the experience was top notch and we will definitely be back.

Today was disappointing went with friends for birthday food was dry n very bland .was not as nice as it was in the times before. Staff was rude by leaning over friend to collect plates This should not happen did not even speak Think twice before coming again

I dined mid week with my mum, I had voucher (2nd main for 99p) Great service from Donata, warm, friendly and chatty. I had the burrata starter, which was delicious and then the burger which tasted great! Lovely table and we had a lovely time. Thanks

Met with a strange smell when entering. Food was average soggy pizza, pasta dish sauce was runny chicken unrecognisable. Service was strange got orders mixed up ( only 2 tables in) . Wouldn't return

Absolutely fabulous The young staff have been trained up really well Asking us to enjoy our food at every course Could not fault We were looked after so well from the bar to the restaurant A large table of 18 , it was a wonderful experience Thank you Cancello Oh & well done on the uniform they look so smart !

Food quality was really good and our order was processed quite quickly. Disappointed to find extra items on our bill when paying, really left a sour taste. Check your bill before paying!