Bella Italia Center Parcs Whinfell in Eden

We had a great time, with enjoyable food and excellent service from our server Vika and assistant Adam. We would recommend

Lovely relaxed atmosphere, our server Vika was very friendly and helpful. We were impressed with the gluten free options which we needed for my son. The food was delicious, thank you!

Lovely Italian restaurant Kids loved the robotic cat Nice selection of food Family ages 3-61 Excellent service Recommend

A lovely family meal to round off our holiday. Good service and good food. As always it was very busy, we were sat by the windows in a booth and there was some debris from previous guests on the floor (napkins, straws and crumbs). It would have been nice if these had been cleared before we were seated. However we could see how busy they were and the table and everything else was clean.

The online booking system said tables up to 9.45. Booked at 8.45. Told we had to order immediately as the kitchen closed at 9. It was clear we were being rushed. Food was cold and not cooked properly. Cold and hard boiled potato’s. Soggy bread and unseasoned tomato’s for the bruschetta. None of us out of 5 ate our food. Very disappointing as we usually love eating here.

A fantastic experience here with clear, visible (if not slightly blurred management they were working so hard) management and fantastic service from Mike! Kids loved the robots too!

Great place for food and cocktails. Served by Teigan very attentive and funny made the evening a memorable experience for us

We recently dined at Bella Italia whilst staying at Center Parcs and it was a little bit of a mixed bag to be honest. We arrived for our designated slot ready to order some food and drink in the atmosphere, but were greeted by short wait and then a front of house manager or team lead or such like who didn’t smile once and seemed like she wanted to be anywhere else but serving holidaymakers. To be fair, it might have just been a stressful period or she could have had a bad day, and that’s OK, she’s human like the rest of us.. But when you’ve spent as much as we all have to stay at Center Parcs, my view is that you should be able to paint a smile on even if inside you’re feeling peeved. A nice “hey there, welcome to Bella Italia” would make all the difference. Anyway, fast forward two minutes and the experience couldn’t have been more different. We were fortunate enough to be served by Suzy. From the moment we sat down, Suzy's warm and friendly demeanor made us feel right at home. She exuded genuine happiness and enthusiasm, creating a delightful atmosphere. Suzy's upbeat and fun personality kept us smiling throughout the meal and she was attentive without being intrusive, ensuring we had everything we needed while making sure we enjoyed ourselves. Her excellent service and joyful spirit truly made our visit. Thank you, Suzy, for making our meal so enjoyable!

Great service from Victoria she was very helpful and friendly. We had a double pram to park next to our table which wasn’t a problem. Food was lovely and quickly served.

Lovely meal with the family. Darious was our server and looked after us very well. Helped us with our choice of meals and his recommendations were tried and enjoyed. Looking forward to our return in July.

Food was alright, nothing special but what you expect from a chain with a captive audience. Food was prompt and service was friendly. Main gripe is it was about 30°C which made us want to finish eating and leave asap before we passed out. Soft play area is tiny, about 2x2m so good luck if it's busy! Have eaten at Hucks, Pancake house and the Lakeside Inn and this is definitely bottom of the pile.

We came to visit the place for the day and decided to have lunch at bella italia as we had been ro other bella italia restaurants before. The food was even better this time than other times. The meatball pasta was amazing, perfectly cooked. The staff was very friendly and made us leave with a big smile, specially Ben that went above and beyond to make us feel welcome. We cant wait to come back.

Absolutely wonderful. We were served by Christiana, she was lovely. The robot cats were a total hit with our grand-daughter also. We highly recommend AA*****

We always eating in Bella on our last night. It was very nice that Dominika remembered us from last visit. She provided excellent service. Again. Food was lovely, restaurant was full with nice atmosphere. We cannot wait to come back next year.

I wasn't expecting much from this experience but I was proven wrong. Really good, friendly service - we loved the robots. Despite us being a large party all of the orders were perfect and even though we needed a couple of extras during the meal, it was no trouble at all. My only gripe would be why there was no seafood that night for any of the meals needing it. I would have thought that it was a fairly standard ingredient in any restaurant. However, there were plenty of other tasty options.

We were a large family party of about 25 booked in for late lunchtime. Our waiter was Darius. I have to say I could not fault anything. The service was superb, Darius was super attentive and clearly cared about providing excellent customer care. The food was fabulous…I have high standards and my starter of king prawns with garlic and chilli was superb. The prawns were cooked beautifully so they were still tender. For the main course I had the breaded chicken escalope dish with garlic butter and salad. Again this was beautifully cooked. The entire party was happy…only the pizzas were a bit of a disappointment with little cheese that was over cooked. Highly recommend, especially for a table looked after by Darius!

Amazing robot experience! Suzy was a really friendly member of staff who helped move our table to a window seat that made the trip! Food was nice!

The food was excellent when I was here with family last September, the customer service from Nick was top notch as well, no complaints about any food and the electric trolleys brought a bit of atmosphere to the place particularly catching the eye of my one year old cousin.

Didn’t like the robots. Spoilt experience of a quiet family evening. May suit young children. Food average, personal service average.

We had a fantastic family meal at Bella Italia Whinfell Forest, our waitress Monica was absolutely lovely, brilliant customer service throughout the meal. Food was delicious, would definitely recommend!

Mike is the G.O.A.T food was top notch And our server Mike was really funny and I think it was the best experience of my life

My family (9 of us) had a very lovely evening at Bella Italia. Our server Christiana was so very polite, attentive and took the time to talk with us. She was excellent and her freindliness made our evening. The food was also very good. We had a variety of pizza and pasta dishes and all were very good indeed. My son especially enjoyed the chocolate brownie dessert.

Excellent! Service was perfect, waitress very friendly. Food was beautiful. Kids loved the Bella bots. Great time had by all!

The entrance is quite special here. There's a waterfall, close to this are cosy booths which are emblazoned with traditional Tuscan foliage. As you enter the bustling restaurant you can't help but notice the Glitzy bar, reminiscent of the great Gatsby, a robot carrying food scoots past, this highly amuses our daughter. Our waitress welcomes us in and we are shown to our table, all of us have had a active day at centre parcs and are really looking forward to our dinner! We order dough balls all round to start. They were cooked nice and crisp, but sadly this is when things take a turn, The garlic butter was not butter it was melted margarine with garlic and green stuff in, I can still taste it now in fact as margarine has a that way of coating your mouth. Ok nevermind next up pizza, my wife has ham and mushroom, these mushrooms had been sliced up and cooked from raw, I know this because they are still raw, In fact the whole pizza was semi raw, the base still had that uncooked doughy element and it was not crisp at all this went for both pizzas, been extra hungry we ordered sides one of which was coleslaw this was sub zero cold and was made with cheap mayonnaise which had that same synthetic taste as the margarine, the side salad was the star of the show which was nice and fresh with some balsamic dressing. People will say what do you expect... It's Bella Italia, cheer up your on holiday! No, these are fundamental issues and when your charging the big bucks you've got to deliver the goods. Italian food works so well because of it's freshness and high quality ingredients. And that's the problem the whole meal felt profit driven which is fine but you can't let this come through into the food so blatantly whether you're a chain or not!

Dined here to meet the Bella bods and eat. A varied experience as a vegetarian and fussy eater there was significant difference between Bella italia and my local Italians that can meet my specific needs like vegetarian calzone with cheddar cheese. The highlight was not Bella the bod, it was Christiana the Portuguese girl who served us. Service made the evening perfect.

Delicious food, great service and robots bringing your dishes to the table! The whole family enjoyed it and great food to suit us all!

Very friendly service by Cristiana and lovely food. Good atmosphere and quick service. Would recommend and will be back!

Amazing food , outstanding service from our waitress Cristiana. Food arrived very quick and was absolutely delicious.

Had a lovely meal out on our last night at center parcs. We chose Bella Italia as I have a baby with multiple food allergies and they have a lot of vegan options on the kids menu. We usually have a hard time trying to...

Lovely food & fantastic service from Monica, who made us all feel very welcome. Great atmosphere will definitely return. Thank you.

Appalling food, sent a carbonara back as cold fatty pancetta and zero flavour , calzone looked like it was pre cooked then re heated as was hard as a rock and cheese on top old and dry, a pizza soggy and undercooked, wine tasted watered...

Excellent food,good choice on kids menu and perfect service from Vika. Bellabots are so fun and entertaining for kids.

Vika was really helpful and made a family visit super easy with 5 kids to entertain. Thank you! Recommend the small kids option for children aged up to 7 - brownie for dessert was a good choice too!

I had a truly exceptional dining experience at Bella Italia in Center Parcs, thanks to the outstanding service provided by Vika. Her attention to detail and dedication went above and beyond, making our visit truly memorable. Vika's warm hospitality and the delicious food combined to...

Fantastic service. Vika was brilliant and very attentive. Good mix of pizza and pasta dishes and the small kids option was perfect for 4-7year olds.

Had a great visit when we arrived at CP on Friday. Restaurant is nearly empty at 430pm when everyone drops the cars off. Many thanks to Vika for looking after us so well, appreciate the hospitality!

Brilliant service and nice food however, the portion sizes for sides were a little ungenerous. No real complaints and there was a good atmosphere.

The service was really good and we even got our food delivered by the robot! The food was nice but maybe a little overpriced but we all had a great experience and when we go back to Center Parcs next year, we would definitely go...

We arrived as a group of 18, with low expectations but have to say we were all pleasantly surprised! The food and service here was excellent. Good size portions, attentive staff, and a nice view over the lake! If staying at CP would highly recommend...

Got a take away. Worst pizza ever 3/4 of pizza didn’t even have cheese on it . Have shown picture below it’s that bad

Excellent service from Darries and Bellabot! Really nice place to eat, all the staff were lovely and same with the food and service and the fact it was all delivered by robots! Definitely would come back the next time we come to Centre Parcs.

It's a Bella Pasta, in the middle of a holiday village. I was fully prepared to be underwhelmed but it was really nice! Place was really busy but staff were really friendly and attentive (Darius, that's you!👍), food was good - timely, well presented and...

The family and I had lunch in this restraunt and we really enjoyed the food, risotto, and marco polo The robots that deliver your food were novel and staff proffesional

Great place for Families with young children. We throughly enjoyed our evening and David our waiter added to the experience with his helpful, courteous and amusing manner.

Wanted to say a massive thank you to Darius for being such an amazing server, he went out of his way to make the evening extra special as I was celebrating my 18th birthday. It was such a good way to end such a special...

Really enjoyed our food today, Darius is excellent, great service and very friendly. We will be back!

Vikq was amazing, great service and fabulous food!! We will certainly be back to eat! Loved the robot who helped bring our food.

Amazing food and very good service. Had David as our waiter and he was wonderful and very friendly !!

Very nice environment with lake views. Very busy but excellent service. Mike was clearly on in control, efficient, welcoming and engaged with our excited 8 year old.

First night at center parcs and a customary trip to Bella, the food was amazing, the service was fab and Bellabot was entertaining thank you so much it was delicious

Brilliant service, lovely food especially vika the waitress very attentive and caring didn’t make us feel rushed and made us comfortable through our our visit

David our waiter was a superstar. Really good food. The robot bringing the food was a novelty. David the head waiter was amazing. Give him a raise.

Lovely food and great service l! The staff were friendly and the food was prompt yet still great quality.

Tasty food, attentive service. Vika was an excellent hostess. Good value children's meal. Dessert served by a robot.

Excellent food, great service off a lovely waitress vika her name was she was lovely she took her time making sure we wasn’t rushed in ordering our food and drinks when the food came it was really tasty, we ordered desserts too because we wasn’t...

Menu although some items were missing still had a decent selection .Food was served quickly , hot and tasted nice . Tiegan made sure we were happy with everything throughout our evening and nothing was a problem . All in all nice food for reasonable prices.

It was okay. Food tasty and quick. Some items unavailable but I understand this is a hospitality wide issue. The starters are poor value - garlic prawns are £5+ and you get three small prawns ! The pasta was nice and so was the desserts Service was okay not exceptional. Made a change to cooking

I don't have the energy to explain fully how this poor chain of Italian (boil in a bag) food isThe staff seemed less interested than the food and the food was beyond bad - my beef ragu was something like microwaved dog food and the rip off starters were a joke of a size for value - stick to garlic bread and Pizzas they can't be chefs in the kitchen I can cook better after 10 hours work of an evening... Center Parcs you charge high prices then let this chain in... ???

We had a take away from this restaurant during our stay and couldn't fault it. We all had different pasta dishes which were delivered at our requested time and piping hot, the quality of the food was excellent, fresh and not "sticky" like some pasta takeaways can be. Hoping to eat in the restaurant when we visit again.

Lovely place for a family meal with the teenagers. We had a great evening out and Matt made sure we were well looked after. There was a good choice of dishes and drinks and a great view over the Lake.

I don't think Bella Italia are ever going to deserve more than three stars as that's what they are set up for. It's average food at fairly reasonable prices. The staff were all lovely. The actual restaurant is really nice with views over the lake if you're lucky.

Our last night we visited Bella Italia. The food came quickly, it was hot and tasty which made a change from some of the other restaurants. Service was good. Goats cheese pizza was lovely and plentiful.

Menu appeared limited because of COVID. What we had was good though I had pizza which was large and very tasty The pasta went down well too Not the best Italian I have had but did the job

Quite a reasonable price for Center Parcs. We have eaten here every time we have been and it's always consistent. Staff a lovely too.

Very attentive, great service. Wonderful waiters. Would recommend, really good for my dietary needs.

Por lo general, evitamos las cadenas, pero en Center parcs hay poco más. Reservamos aquí simplemente porque en el momento de la reserva 4 semanas antes de nuestra estancia había un menú fijo anunciado como disponible. Al llegar, nos informaron que esto se había mostrado por error y no se aplicaba a los parques Center. Un poco molesto ya que reservamos aquí antes de lo que queríamos, ya que era el único espacio que les quedaba; si no hubiera sido por el menú fijo anunciado, habríamos reservado uno de los otros restaurantes en un momento más conveniente. Solo comimos platos principales y compartimos un entrante como resultado, ya que sin la oferta del menú fijo es un poco caro. La comida era lo suficientemente buena, llegó rápido y estaba caliente, y el personal era amable. Un buen menú sin gluten y un menú infantil tiene una buena relación calidad-precio.

We ate here on a recent trip and the food was great, service was prompt and the food was reasonable in terms of value as well

Great pasta and pizza. Best garlic bread ever according to my son! Ate in one night and ordered a take away the next night. both fantastic. Great service

Todos disfrutamos nuestra cenaPara empezar, teníamos calamares que estaban deliciosos y también bolas de masa que también estaban deliciosas. Para las principales teníamos albóndigas y gambas. Hermoso, pero un poco demasiado espagueti y podría haber hecho con más gambas y albóndigas. Aunque fue agradable y el personal muy agradable. Gracias por recibirnos

Tuvimos una comida deliciosa aquí durante nuestra visita a Center Parcs. El personal, la comida y el servicio fueron geniales! ¡Porciones de buen tamaño! Teníamos a nuestros 2 hijos con nosotros (de 5 y 3 años) y nos sentimos muy bienvenidos. Encantador restaurante luminoso, sin duda volveremos.

Booked for arrival day tea. Didn’t wait around to be seated. Very safe environment, lots of space between tables. Staff wearing masks and all very friendly. Food was served very quickly, was nice and hot and delicious. Great service.

We booked the meal for 5 to celebrate our Daughters birthday during our stay at Centre Parcs in Whinfell forest we were served very poor standard meals and they are very overpriced. Please do not visit.

On our first night we went here and had a lovely hot meal all freshly cooked and served nicely good social distancing

We enjoyed our meal at Bella Italia, the first time we’ve eaten out as a family since before lockdown. Everything felt perfectly safe and the service was very good: this hasn’t been our experience at Bella Italia at Whinfell previously so a welcome improvement! Our pizzas were very tasty and the calamari we shared was also excellent.

We are vegetarians and the only pizza option on the menu was a margarita ( didn’t have any vegetable pizza) but we called before ordering to ask if we could add vegetable toppings as it wouldn’t allow us to do so online, to which the manager responded to place the order and call back which we did and then he refused to give us toppings as they can’t charge us for them. We offered to pay over the phone or the delivery driver but he was very unreasonable and wasn’t listening to what we were saying even though we asked the same guy before ordering. The only option he gave was to cancel our order when we had spent £50, so he wouldn’t rather sprinkle a couple vegetables?? Honestly never been this annoyed and disappointed and will never come here again. This is experience ruined our last evening at centre parks.

Really great service provided and felt safe and the staff made it feel there was no pandemic going on but with precautions in place , didn't know Cafe Rouge and Bella Italia were the same company but not part of centre Parcs anyways well done to all .

We have been for a meal this evening. The meals were quite tasty and good, very expensive, but overall good. Now I know we are only just in from lockdown with covid 19 but their rules on the toilets are crazy!! It’s a one way system in the restaurant but seriously, you have to walk around the whole shopping dome. Despite the toilets being at the entrance! We have been in a few restaurants over the past couple of weeks and I can honestly say that none of them made us feel like we were carrying covid 19. Placing drinks and food on the tables at arms reach whilst leaning backwards. It’s all quite bizarre. We’ve eaten here before and was extremely pleased but my advice would be , wait till covid 19 has calmed down a lot as it was ridiculous..

Service was really good. Hubby had spag bol big portion and he really enjoyed it. I had a vesuvio pizza and it was nice but not spicy at all which usually a vesuvio is. Meals were fairly priced at 11.99 each Drinks a bit pricey at 3.85 for a pint of diet coke and 5.99 for a pint.

Very accomodating and very efficient restaurant, the food quality is excellent, and the servers are top notch, super pleasant and accomodating of our little Hurricane with his high requirement for Ketchup! :D

Slow, poor service! Charged for a meal they told us they had ran out of and waited 30 minutes for a drink!

Can’t fault the friendly and helpful staff. Orders were taken quickly And efficient service. There’s a small but adequate soft play to keep the kids entertained. The only negative was the food itself. It all seemed rubbery and tasteless. When you go for a meal you expect something better than you could make at home but it just wasn’t up to scratch. It had the chicken pasta which was disappointing and lacking in flavour. My husband had a pizza which again didn’t seem fresh or appetising. One of my daughters who usually eats anything didn’t touch her pasta bolognese. All in all, Friendly atmosphere but food not good enough to make us ever want to go back. Would definitely try.a different restaurant next time and wouldn’t rush back to this one.

we visited here earlier this week, fast service, good food and my daughter loved the ice cream trolley. the waiter was very nice and chatted to my little girl who was a bit shy.

This was our first meal out of our Centre parks break. Booked online before the holiday and by the time we got there my partner, our baby and I couldn't wait for some food. We weren't let down with this meal. Having been to Bella italia in different places, and having mixed experiences, the one at whinfell has restored our faith. Lovely pleasent attentive staff and lovely food. Would recommend the chicken chorizo and spicy sausage pizza and the children's pasta and meatballs. Will definitely return on our next trip to centre parks. :)

Ordered starters and mains from the restaurant, food was amazing. Our server was Simon, the service was fast and friendly, couldn’t fault him. Thankyou.

Third time here and getting worse. Spaghetti Carbonara was dry with no sauce at all! Dry spaghetti and tasteless. Childs pizza looked like a chicago town microwaved job. Husbands pizza was burnt and hard with no cheese hardly. Way to hot in there! For what Centre Parcs costs surely they can get aircon or fans?people fanning themselves with menus. Staff didnt seem like they wanted to be there. Wont be returning this year as its not cheap. We come as a family of 7. Only tried it 3rd time as restricted places to eat.

Visited today for our 8 year olds birthday meal! Our waiter Mike was lovely, he went the extra mile singing happy birthday & getting other guests to join in. It was such a lovely evening, so much we have booked to return for a meal on our final day of the holiday too!Thank you Mike, you were fantastic!

We visited the restaurant during our stay to celebrate my daughter’s 11th Birthday . During the meal my eldest son, who has autism , had a meltdown . It was a distressing situation that was handled with care and sensitivity by our waitress Teagan. She showed real empathy and understanding. Her kindness and reassurance helped us immensely. Please pass on our thanks !

A large group of us went here while staying at Centre Parcs. Seated quickly but service after that was slow but we were in no hurry. Food and drinks were nice.

We have just had lunch at Bella Italia, we are at centre parks celebrating my neices birthday which is in a few days.

We always visit Bella when we go to Center Parcs. The service is great, the food is nice, hot and tasty. Clean restaurant nice atmosphere.

A disappointingly average meal that could have been so much nicer and better value for money. Small pizzas and lack lustre pasta.

Realy good service, had to book to ensure a seat and limited to 2 hours. Food very nice.Typical resterant prices.

Went to Bella italia for my birthday treat well at centre parcs the staff were very accomadating as we had 2 prams 5 wek old baby & 6 months baby & made sure that we had plenty of room for the prams as babies were at one point both sleeping we did think that our 3 year old grandson would be making his pizza as most other restaurants do this for the children the food & service was excellent would go back again the down side is we had vouchers codes for Bella italia & they don't except them it's the same company as the ones in the high street so can't understand why they don't that would make me think twice but the foods good

On Saturday 18th Jan, a rude waitress who had repeatedly barged passed my partner and myself, took our order of a pint and G&T; and then dropped both of them over me. She said " we won't charge you for that". No apology, assistance or recompense was offered for my ruined clothes. We had a family meal booked elsewhere and had to leave. Appalling service and customer care.

We pre-booked a table for Bella Italia for my birthday. I chose Bella Italia as I love Italian food and I wanted to have the carbonara. At the end of the night, I feel that I made the wrong choice of restaurant.

everything about this place was what was expected,,spot on staff great atmosphere and the food was italian...surprise surprise

We decided to book a table on Tuesday 7th January and it was worth it. I had minestrone soup which was lovely. Then I had lasagna. It was very different to any I had had before but was lovely. Then finished of with bread pudding. The service was very friendly and food arrived quickly. Prices are mid range and my wife and I though it was value for money

We visited this evening for a family meal, there were 7 of us. Nothing was too much trouble, atmosphere was family friendly, food brill and our server Mark worked hard and made our visit very enjoyable. It was a busy night and he worked his bum off without complaint, he had a great manner! Thank you!

Just back from a lovely dinner. The food was lovely, very tasty and portion sizes were very good. The service by Mark our waiter was very good, very warm and couldn't do enough for us. Will be back next year.

We always start our holiday with lunch here - reliable and efficient, with something to suit us all. The lunch menu offers reasonably priced choices for a lighter lunch which we took advantage of. Really friendly service and very welcoming for the children.