Prezzo in Sefton

Sat down with my family to enjoy a birthday meal, on a table which was placed next to another table with 2 screaming babies in high chairs, (clearly very tired at this late time of night), we soon realised, the children belonged to a member of staff who kept tending to them whilst feeding them food from the restaurant. We then waited 1 hour for our starter, which was ‘ok’ then after waiting another 45 mins, we’d decided enough was enough. We went to the till area (where all the staff congregated to chat) and said we would not wait any longer for our main course. The girl on the till said she was really sorry, but there were big staffing issues. We did not pay for our meal and we left! Never to return……

Predictably good, tasty food. Friendly responsive service. Nice atmosphere, space not too crowded.

The food was average but the service was shocking! We waited an hour for starters and then another hour for our main course. People around us were equally unhappy! We ended up there because everywhere else was booked up...now we know what they had tables!

I treated my niece and her 2 children to lunch on Monday, we all had a fabulous time, the atmosphere was great, and the staff Connor and Salah were brilliant, extremely helpful and polite. The food was gorgeous, all of us really enjoyed everything. Thank you so much, I really recommend this Prezzo.

We had booked a party of 13 for dinner and a 50th birthday celebration with cake. The booking was cancelled by the restaurant on the afternoon of the booking, citing staffing problems. Fortunately we were able to find another restaurant, which went out of the way to make up for the disappointment and anguish caused.

Waited a while to be noticed and seated. Waited a while to order my drink. Waited a while for the drink (blood orange lemomade). Ordered a chicken burger and truffle fries, waited about 30 mins for this to come and when it did it was cold. The burger was luke warm and soggy, the chips were hard and cold, the food had obviously been sitting there for some time. I was really hungry, so I ate the food and (nice big portion of chicken, but soggy bun and cold) and I couldn't wait to get bill. I would have sent it back, but I just wanted to eat and get out. I will not be returning, will be going to the independent Italian restaurant next door but one next time. I came here as I had a discount voucher. Maybe they don't employ enough staff to run the restaurant... an awful lot of waiting for burger and chips.

Service absolutely disgusting, never been to a restaurant were everyone was complaining about the time it took to get there food ,in the end we and several others walked out.

Waitress was lovely. However food was some of the worst I’ve eaten. Arancini balls coming out stuck together from the fryer. Pizza hardly cooked and cold. Wine ok - beer flat and warm. Not the best to say the least Please sort it out. Won’t be back

We came to prezzo twice in July, and just wanted to make sure we wrote a review about our servers the first time was Tony and the second time was Chris both really attentive to us and couldn’t ask for better servers. Thankyou!

Used to come here often for food and catch up with friends since Christmas and was always perfect, staff out front were absolutely fantastic, really attentive and looked after us well. There seems to of been a change in staff now though and they're just not it. Rude girl on the hosting stand with blonde hair and the rest of the staff seemed utterly clueless and chaotic. Food was still nice as always, once the correct order was actually put through to them... Will try again at a later date and hope for improvement I suppose.

Service was aslow and chaotic , staff more interested in gabbing amongst themselves. Shame as it used to be decent, poor

Nice location, good choice of food options especially for kids. My son is fussy and ordered the cloudy lemonade but was disappointed with the lack of “fizz” but surprisingly the manager had notice and offered him a 7 up which was very kind of her. He was happy!. Rest of the evening was great food was nice, service good and manager came over for a chat which was really nice and gave us some tips on where to go in the local area. Very well organised establishment - great management! Thanks

Incredibly slow service with no apology. After 1 hour and 10 minutes we had only had 4 starters delivered to our table of 6. Mains were promised in the next 10 minutes but took another 20. Not like they were busy either - only 7 (of 20+) tables in use. Food was ok, but nothing special. I know Italy invented the slow food movement, but this was ridiculous.

Whilst the food was good as every other time having visited, the service time was off putting, 30 minutes until starters were served which I understood due to it being fairly busy. Finished our starters and they hadn't been collected for another 20, then proceeded to wait almost 50 minutes for our mains, at the time the restaurant only had a few tables left. Spent over 2 hours in the restaurant, very unhappy.

We came as a party of 9 at 4.30 on 27th June. EVERYTHING was excellent. The man who served us was obliging, friendly and helpful. Drinks were lovely and our food was absolutely delicious. A great start to our evening out at the Atkinson. Thank you very much.

Had an excellent meal, food was hot and very tasty, dessert was delicious. Really attentive polite staff, had a lovely evening meal, thank you .

Arrived in Southport after a long journey through rush hour traffic looking for somewhere nice to eat. Having eaten at Prezzo many times we decided to give it a go again. Upon arrival we were told that only a small part of the menu was...

We came tonight on Sunday 18 June and was given the worst customer service in my life. I do work in hospitality myself and I get it can be stressful and busy however tonight we were there for an hour and all we have had...

As a lover of pasta, when I can find a gluten free option, it is often disappointing that it is often served on a cold plate/dish - but not here at Prezzo in Southport - the dish it was served in was hot and what...

The staff were all really nice and the lady manager was lovely. However, it just didn’t make up for how bad the food was….. Myself, husband, 9 year old son and toddler ate. We ordered a pizza to share. Lasagna, Carbonara and a creamy Tagliatelle...

Visited on a Wednesday night to use our Tesco vouchers. Food was lovely as always, starters were garlic bread with cheese and calamari and both very good. Mains were pizza and lobster and crab ravioli which were also excellent. There were only 2 members of...

Beautiful food as always service was excellent drinks were excellent it was a very enjoyable visit as always

COLD wld not do justice to this review tbf staff were efficient if a little understaffed & food was actually hot recommendation wld be for Prezzo to turn fans off as they blow out cold rathe than hot as is custom now in restaurants it...

Called in at 7pm for a table of 2 only 2 tables sitting customers in the restaurant told they closed early due to having no stock.

The food was terrible, had better microwave meals than what we received. Also allow plenty of time as the service is very slow, staff have a terrible attitude. Ruined the evening and we could not finish the dishes they were that bad. My partners wasn't...

Arrived as a walk in just after 8 and were advised there was around an hour wait for food, we weren't in any rush and hadn't booked ahead so we didn't mind. We were seated and ordered our food and drinks prepared for a wait....

Me & my boyfriend visited the restaurant for a valentines weekend meal while visiting the area, we received our starters about half an hour into being at the restaurant which was standard and the starters were fairly average & there was nothing to complain about...

We popped in today for lunch and were really impressed with the excellent menu and the superb quality of the food and service.

Not a very warm welcome, inattentive service throughout despite the restaurant being dead, incorrect orders, missing standard ingredients from meals, no offer of Parmesan for any of the pasta dishes and when brought, it was a tiny pot to serve the entire table. They had...

Excellent service good food nothing to fault at all. Service was speedy food was hot, choice of menu was good. Ideal location from where we were staying

Main meal was bad, dry, hard chicken that was so hard to cut let alone eat!! Would not recommend and will not dine here again!

Pre booked a table for two people, 6pm. 01/10/22. Can't comment on meal, waited 40 minutes for our starter, told waiter we would like our main soon, as we were going to a show, waited another twenty minutes, no main arrived, so paid for drinks...

Sooooo slow! Came in to a restaurant that wasn’t that busy… booked for 7.45 and finally got out at 9.45 after only a starter and a main!!! No apology… nothing!

Food was very bland and very expensive at almost £15 a pasta and £7 for a pint, We got bolognese and arabiatta pasta, Bolognese was a load of oily speghetti with a small amount of bland mince ontop after eating the pasta with the mince,...

Food was good. Unfortunately the service and ambience in the restaurant spoiled the dining experience. We hadn’t booked a table and there were loads of empty ones but were told there was just 1 available. We ordered quite quickly and got our drinks and starter...

The restaurant didn't appear that busy, no sign of staff rushed off their feet though we suspect Deliveroo orders might have been a factor - I wonder if online orders have made an impact on service for pre-booked customers? Anyway - table for 6 booked...

Our for visit on a Monday tea time . We pre booked online and received a free bottle of procceco for a birthday present. The restaurant is lovely and bright inside. Service and food was first class. A vegetarian menu was a bonus for me....

Ordered a Saturday night takeaway comprising of Pasta Arabiatta and a Chicken Burger with fries. Disappointed is hardly the word, the pasta was just about passable but the burger was a disgrace especially at the price. A steak knife was required to cut it in...

Never been before nice furnished very clean restaurant. Staff very polite constantly cleaning tables etc. People waited a while to be seated service was slow even though the place wasn't really that busy. Pizza was nice quality but nothing special lacked cheese. Dessert was chocolate...

!! I ordered food online they took my money knowing they didn't have any drivers. The women said to me she didn't want to send cold food out well most of your reviews say otherwise I do not recommend this shi*e restaurant !!

We received a warm welcome and were seated in a very comfortable, clean restaurant with views over Lord Street. Our waitress Michelle was outstanding. Friendly, helpful and attentive. Nothing was too much trouble and she genuinely wanted us to have an enjoyable experience. We used...

We had a buyagift voucher from about 2 years ago and we thought we had better use it before it expired so used it when we went to Southport for the day.Prezzo Southport is set in a lovely building with great views of Lord street...

My wife and I had lunch here on Thursday and as usual it was excellent food, well done chef, and fantastic service from Michelle and Zac. This is a 40 mile round trip for us but it’s well worth the journey to encounter such excellent...

Very nice venue welcomed and shown to our table excellent young man waiting on us took drinks orders and returned very quickly. One olives one Bruschetta for starters and the pepperoni pizza was very enjoyable. The second meal the Carbonara was very bland and lacked...

Thanks zac great service, the calamari was really spot on and meaty😊 nice clean welcoming environment would I come again.. yes

Such a lovely venue with really caring servers - Michelle and Zack were incredible and after a poor experience up the road at another venue they took us in and went above and beyond! Thank you guys!

The waiter, Dario, was very friendly, pleasant and efficient, making us feel welcome. Food was tasty.

Very poor, food ordered had not arrived after 2 hours. This is the second time this restaurant has let me down.

I had to have lunch on my own as a friend couldn’t make it, and I am so glad I did, the staff made me feel so welcome it was fabulous, I had fried mozzarella with a tomato dip followed by king prawns with spaghetti...

Poor service, I’d booked the table in advance for 6:30pm, thinking it would be not long until we got the food on the table, but it had taken 1 hour to get food on the table ! I over heard other people complaining of along...

Positives - The staff very friendly. The restaurant lovely. Negatives - Ordered the Chicken Alfredo Tagliatelle. Tasteless and bland. The pasta was barely coated with sauce and was very gloopy. The chef had used no seasoning. No-one came to us to check if everything was...

Came here last night & used one of those deal vouchers. Often we've noticed some places treat customers with vouchers differently. Not here, both of the staff (Michelle & Tom) couldn't have been nicer if they had tried, despite being mad busy due to staff...

Food was brilliant. The mains are perfect and we would recommend. Service was great from all staff. The only thing we were disappointed with was the kiddy meal desert…starter and main were great however when it came to dessert it looked as if it was...

Worse customer service ever. Nearly 2 hours wait for main courses so we thought s0d it and walked out.

I love Prezzo and have favourably reviewed this branch in the past but today was awful. Waiter was surly to the point of aggressiveness and waitress uninterested except when her Amazon Prime delivery of shoes arrived ! This is the first time in 50 years...

Disappointed with the menu, The young man who served was spot on, but others, one who appeared to be the manager, was running around like a banshi. Should the air conditioning be running, one person with covid could spread it to all who attend. Could...

Came here on a Sunday afternoon. We had the Spaghetti & Prawns and Calabrese Burger. Both were superb, very tasty and cooked to perfection. Nice friendly service. Restaurant has some nice window tables overlooking Lord Street. Overall a very enjoyable visit

Saturday night with no booking with for off us. The host was more than helpful to seat us even tho could see they was very busy. Drinks and food came out super fasts. What can I say apart from delicious as always. We opted for...

Fabulous meal, I treated my cousin for Lunch, and we both thoroughly enjoyed ourselves. The food was gorgeous, and the staff are always lovely, especially Michelle the Manageress. I’m going again soon and I’m really looking forward to it. I really recommend this restaurant.

Popped in for family tea with money off vouchers...pleasant atmosphere and friendly staff...but bland food could make a better lasagne or mushroom tagliatelle blindfolded and with hands tied behind my back...vegan pizzas pretty tasteless...harsh but true...wouldn't have actually paid for the food! Generic over priced...

Had a lovely meal out at Prezzo tonight. Fantastic service from Connor Malwina and Olivia. They were all very attentive and patient with us. Food arrived quickly, and was very tasty. The tre Gusti pizza in particular was delicious. Thanks Prezzo!

We attempted to book a table for 7pm using there app to be informed fully booked, so went in earlier in the day to book in person and managed to book a table for 7.15pm. Arrived to a empty restaurant to be escorted to a...

Attempted to have lunch at Prezzo today only to be told, quite rudely that they didn't open until 12. I questioned that it was 12 now and was told, again in a rude manner that it was 4 minutes to 12. Obviously we left with...

Waited 45 minutes on a Tuesday evening for a pizza and a pasta dish. Pizza arrived and it was wrong. Pasta was ruined by a huge dollop of mozzeralla in the middle which made the whole dish cold. Paid extra for chicken and barely received...

Can't for the life of me remember his name. The male, ponytail, nose ring, youngish, no glasses, was very pleasant, very friendly. Staff were visibly working hard. Yes a little wait for the food, but we chilled back and relaxed. Don't want to be in...

Waited for two hours for 4 mains. All mains were sent back - awful food. Paid for drinks and promptly left hungry!

We waited over 45 minutes for our meals, we asked for the kids meals first. This wasn't delivered. You Don't expect fresh cooked pasta in a prezzo but the exchange is usually quick food. 45 minutes of fighting to keep two kids entertained... we could...

Went to Prezzo Southport on Sunday. We arrive, greeted by a lovely young lady. Took our food order and starters arrived promptly. Finished our starters (lovely) and were not just waiting for our meals. Half an hour passes and still not received, looked fairly busy...

Very clean and inviting. Lovely lunch brilliant service lovely staff. Would definitely visit again. Reasonable prices.

5/5 fantastic service amazing food. My favourite place to eat. Loving the autumn menu. Great price. Waited a few minutes extra that wanted as I was rushing to watch show next door. Should of booked earlier, Michelle went out of here way to speed things...

Went to Prezzo on Monday evening 5pm. For three course dinner. It was really nice. I haven’t been before. I had a voucher and Michelle on the phone went out of her way to help me with it. Nothing was too much trouble for her...

Usually good but very disappointing- wrong food, bill wrong, poorly cooked and presented. New waiting staff and new chefs but doesn’t excuse our experience.

We were a large party of 30 and were given a large area on the first floor. Great location on Lord Street as we were staying at Bliss Hotel. We pre ordered our starters and mains, which led to very efficient service with a special...

Absolutely sublime. The food was gorgeous. Great service by Olivia.. even though all staffs presence was known and friendly. Very clean. Great atmosphere and views.

Service slow to take order, waited an hour for food , the knives were unable to cut into any of the pizzas. Topping on pizzas were minimal and tasted bland. Cocktails were watery. Burger bun was really burnt. Toilets were out of loo roll ....

Good food, e veld the location. Felt staff were not quite on the ball- delay in ordering and though we were not in a rush paying was not an easy experience.

Shocking service! Waited to be seated and just looked at by staff until prompted. Once seated, absolutely no service after 15 minutes, the staff were more interested in listening to another customer complaining than doing their job. Avoid!

Its now become "our restaurant' where we regularly go as the foods great & staff lovely. 5 stars from us. Great waiter Mr Z thank you.

Nice clean welcome excellent stylish restaurant very good friendly service a really nice lunch a good fine very good prices

Staying in Southport and looking for somewhere to eat out. Prezzo was recommended by a friend, also could use Merekat meal deal so everything was buy one get one free. Tried to book by telephone at around 12pm same day, informed fully booked. Went on...

Booked table for 8.30 and arrived a bit early at 8.20. Was given a menu and asked to wait. Watched whilst table and seating area sanitised. Order taken quickly and starter's arrived in a reasonable 15 minutes with drinks a little bit before. Both starters...

Staff were attentive and helpful, and able to answer questions about the menu. Lots of choice including vegetarian options. We used a meerkat meals 2-4-1 offer which made the meal very good value for money. Enjoyed our 3 courses and a couple of drinks. Nice...

Lunch date and again at my favourite restaurant. Restaurant clean and covid measures still place which is great to see. Third time coming this month plus ordered on takeaway last Saturday. Booked in again. Food was delicious as normal. Came in speedy time even though...

Having not been out for a while due to the pandemic, friends and I wanted our first meal out to be one that we knew was going to be excellent. We booked our table in advance because we knew how busy the restaurant usually is...

Went to Prezzo Southport with a friend for lunch today, prebooked as we had a buyagift voucher. Lovely clean central resturant, but sadly that's all l can say. Having visited numerous Prezzo's this has been the worst yet. We had our starters quite quickly, then...

Service was friendly, and staff coped very well with a loud, rude lady behind us. Starters were OK to be fair, but not the usual Prezzo quality. Mains: two were good, two not so. Salmon penne was very dry and salty; arriabata was also quite...

We were greeted at the door by a friendly lady named michelle who sat us down by our table in the corner and we was served by Brandon who then was quick, professional and friendly. Food was very good and prices was fair. Will come...

Really nice inside and plenty of space. The staff were very attentative and the food was delicious. The only downside was the service was really slow, think like many places like this they are struggling for staff. Nevertheless, very nice place and will be back.

Great customer service by all the staff and mangers. Good was delicious tasty and fresh tasty and delicious

Four ladies eating at a very cramped table tucked in the corner does not make for a pleasant dining experience. Food was pleasant enough but actually a bit pricey compared to other local independent restaurants and nothing like as good. Staff not very attentive given...

2 piazzas. Margaretting with red onion mozzarella and chillie. 1 pepperoni plus olives as starter. House white excellent

My favourite place to eat. Great atmosphere alway. Staff can not do more to help you. No kids no husband today lunch with myself. Food as normal piping hot tasty. King prawn spaghetti and garlic bread.

Excellent in every department. Delicious food. First class service. Everything spotlessly cleam. No need to look anywhere else on Lord Street. Prezzo is top class.

Excellent service, very friendly waiters. It felt very airy with the windows open for fresh air and the tables spaced far apart - I felt happy with the COVID measures in place. I ordered the vegan chicken pizza - it wasn't to my taste unfortunately,...

Visited here yesterday for my husband's birthday. We're both vegetarian but were excited to try the vegan menu. My husband ordered a standard margherita pizza with vegan pepperoni and mushrooms. His pizza arrived with the vegan chicken and mushrooms. Told the staff who took it...

Came here by myself for lunch on my break from work. Super busy atmosphere but I was served well within time and the staff were excellent and the friendly. Food was delicious as always, had the chicken salad and it was delicious. Definitely recommend

Had run out of pizza ?? Not sure how an Italian runs out of pizza ?? Ordered salmon pasta and it had smoked mackerel in not salmon. Been quite a lot in past and enjoyed it but wouldn’t recommend now

I came to eat with my partner and we loved it. We were seated very promptly and served by a young boy called Connor who seemed very pleased to be back in work after so long. Nothing we asked was too much for him, he...

Used the telephone to order as I was a little unclear about the deal - thanks to Yasmin (Jasmin?) for being so helpful and eally professional. She sorted the best deal and took the order. The calebese burgers, fries and side order of pizza style...

I rang this afternoon to make enquiries about takeaway food and procedures amid gov restrictions. I spoke with Michelle who was really helpful and articulate. She went above and beyond to answer my questions and I booked my tea time slot for collection of 3...