The best restaurants serving Fast food food in England

Lovely staff Great food Great service

Disgusting - tables dirty no staff willing to even wipe tables asked three times still not done Staff involvement to customer service is awful are they even trained to help customers . Customers pay there wages Won’t be going again

Just leaving this services after a quick stop to use WiFi and grab a coffee. The internet is not working on either side of the motorway. Coffee was fine from Costa. The tables and chairs are stained and not clean. The building plus the tower are worn out and require an overhaul. The amount of trading that goes on here you would think that Moto could keep the internet on and tidy the place up.

Absolutely terrible food just slapped together wrong order even when we went and got the rest of order stil just slapped together , used xtra fuel to go bk no salt in the chips everything cold not even offered anything for the hassel of their mistake don't normally leave a review but this has made this dinner service given has made me

Definitely the worst McDonald’s in the UK, can’t put simple orders together, never have milkshakes machine working, orders are always wrong 9 times out of 10, always blame Uber, and Uber blames them, food is always cold and to a poor standard, definitely not good quality fast food, Manager Josh is wetter than the lettuce in there, absolutely useless, very poor management from him, refused a refund or to even replace the order even though I had proof, Never will go there again

Disgusting, sat I'm my car outside of burger King and just watched two members of staff outside smoking . The young lady moved away from the store but the young lad stood outside an open kitchen door vaping and blowing the Vale smoke in to the kitchen . Whilst sat here I have rung the number 3 tines and each time it's been person unavailable. So I've taken photos of him smoking and I'm reporting it to environmental health first thing in the morning. Unacceptable . And no way am I going in there again

The worst Kentucky I’ve had for a long time I had a fillet twister. The wrap was brittle and hard. The cabbage stalk in the centre was hard to chew on the coleslaw, plus it only contained one small mini fillet no pride whatsoever in their food

Incomplete meal provided in Drive Thru. Complete rip off. Make sure you check all the food you have ordered before driving away.

I was here with my partner and 11 month old for a pit-stop on the way to family for Christmas. After spending 150 quid on food and fuel we tried to leave but a traffic jam had formed all the way from the main road right into the car park so after sitting in stationary traffic in the carpark we decided to wait it out back in the services. The traffic eventually cleared and we left exactly 2 hours and 34 mins after arriving. I know this because when we got home after Christmas a parking charge was waiting for me issued because I didn't pay for my 34 minutes over the free two hours. Never mind that I spent 150 quid there, never mind that I'm a regular visitor, and never mind that I was physically unable to leave the site which constitutes a frustration of contract. I appealed under mitigating circumstances, it was rejected. I appealed to the adjudicator POPLA, it was rejected. I brought the to the attention of moto services director Ken McMeikan to let him know his customers were being ripped off by predatory parking frim CP Plus aka Group Nexus and was told it was nothing to do with them. I'm appealed at the way they've handled this.

can’t be arsed to answer the phone nor get the food right. this is a constant problem with this mcdonald’s. don’t waste your time

Absolutely disgusting, chips taste a week old they are stale and hard and inedible, burgers are so greasy also asked for no pickle as allergic and they seem to put extra on I had 6 per triple cheeseburger never again this isn't the first time I think I'll be using aycliffe from now on

Gone through the drive through and it was a wait through waited for 15 minutes park up got my coffee for my wife who was at home she likes hot coffee ? After the food was brought the girl had 6 food bags to give to other cars waiting so cold food it was the Gainsborough mc donalds

John is very rude, John served me and was rude, John ruined my whole night, John needs to learn how to smile, John is John and John is rude

Always check your bag.. ordered 3 cheeseburgers.. got 2.. ordered mozzarella bites got chicken nuggets! Not answering phone when called

I’ve just been Macdonalds in Whitehaven , sat in drive through land for about 6 mins with no other cars waiting only me !!! Then ordered two plain cheese burgers for my kids with diet cokes and a big tasty meal to be told we don’t sell big tasty tonight just mc chicken crispy eye ok one of them be fine . Got to till cost me 14.69 got food it was stone cold freezing cold and that’s not exasperated it was really cold then my girls plain cheese burgers were not plain cheese they had dressing on them witch is ridiculous really got my mc crispy out the box it was cold and had no mayonnaise just lettuce box was ripped as well looked like the box had been kicked round the floor while waiting t the window for my food the lad was standing scratching him self down his trousers abit silly really considering the nature of the industry ridiculous Bring back Lee green the old manager standards now since he’s been gone are shocking place is embarrassing rip off so I spent 15 quid and it all went in the bin JOKE a refund would be nice and as for the large fries I no this is a joke as they were all laffing about 6 freezing g cold crunchy fries in a box