GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2.0

Based on 51 opinions finded in 1 websites

site_photo4

Nº 183 in 208 in Redditch

Nº 9 of 9 Fast food in Redditch

Score
OpinionsNoteTripAdvisor512.0

comment_iconOpinions

Hi we had a great experience here today the food was hot and served quickly the young lady gave us time to show how to use the app her name was Casey thank you

site_logo

Richard U . 2023-09-22

MORE AT TripAdvisor

Second visit in a month. The first was a complete disaster, which I wrote off as a one off. However, having just vicissitudes again, it seems my first experience is now the norm. Slow, wrong order delivered, surly staff, weak management and basically customers scratching their heads wondering how the team there could possibly have allowed to many multiple screw-ups all at the same time. When it was cheap, it wasn’t so bad. Now it’s more expensive, they’ve lost their way.

site_logo

MXRichards . 2023-08-20

MORE AT TripAdvisor

Thought I would grab a McDonalds as was home late. Tucking in to my cold burger (not unusal from here) and though the texture was off I took another bite and the burger was that cold it felt like it had just come out of the fridge. Looked in the burger and noticed it was still raw. Just need to now pray I'm not going to spend the next few days hugging the toilet.

site_logo

darren12017 . 2023-01-13

MORE AT TripAdvisor

It seems I’m the only person to like this McDonald’s. But I’m here every couple of weeks and never have an issue. Admittedly it’s on a Monday so maybe a bit quieter than a weekend. Car parking is a bit restricted I suppose with not many spaces.

site_logo

Jo K . 2022-12-12

MORE AT TripAdvisor

After a few drinks my wife very kindly took me home via McDonald’s and this was the worst food I have ever had. Cold chips, dry, overcooked burger. No sauce. Ripped bag. Long wait for fast food. We should have just ordered Ed takeaway or even better not eaten this crap at all. How can McDonald’s get it so wrong. Embarrassing

site_logo

John W . 2022-11-04

MORE AT TripAdvisor

Absolutely lovely staff in here. Dropped in for lunch. Lady even cleared away the tray for me while I kept on working. Toilets clean

site_logo

Jo K . 2022-10-03

MORE AT TripAdvisor

Mike the manager on Saturday 13th August provided us with awful customer service. Unhelpful, dismissive and rude. Have taken the complaint further and awaiting response. Below is the drinks served and that was half the issue!!

site_logo

rachelrT8497QX . 2022-08-13

MORE AT TripAdvisor

Slow service. They concentrate more on the delivery orders. They often get order wrong, or you come away with the wrong food. Recently oderded a plain hamburger, no relish. Confirmed with with the girl who served me that it was a plain burger, yes, she said. Got home, relish all over the burger.

site_logo

O1736PRelaines . 2022-06-18

MORE AT TripAdvisor

Cold chips very disappointing the last time I gone I wanted Big Mac No cheese and they game me cheese and they put the sticker on but they still put cheese. Manger was nice but very disappointed!!

site_logo

X7282ILharryj . 2022-04-24

MORE AT TripAdvisor

McDonalds, Upton, Wirral. Ordered 3 Big Macs, 2 with a flat white and 1 with a Zero Coke. Waited 10 minutes. There where more staff behind the counter, than there where Customers. All of it was cold, chips had no salt, restaurant said they had run out. Got my money back. Manager clearly didn't give a monkeys. Go to Burger King instead of using this place.

site_logo

Z3807ITgrahamw . 2022-02-27

MORE AT TripAdvisor

I wanted extra bigmac sauce on my implant, they cant do it? Ok...... strange. My partner wanted the new chicken bigmac, and no buns available oh dear she brings our food out the the parked car and it's the wrong order.......

site_logo

Mildred M . 2022-02-04

MORE AT TripAdvisor

Recently visited the drive-thru at Moons Moats McDonalds. The young man on the end of the intercom was the rudest and most impatient man I have ever come across. When challenged about his rudeness he then threatened to not serve me. Very brave behind an intercom young man !!

site_logo

539darrene . 2022-01-22

MORE AT TripAdvisor

Absolutely shocking! Every time! Delivery or sitting in! How difficult is it to get an order right then when you ring “there’s nothing they can do” I won’t be ordering from here again.

site_logo

X112ECgemmam . 2021-11-12

MORE AT TripAdvisor

I don't remember the last time I had a Maccies from here and the food was warm and the chips were salted properly. Shambles

site_logo

djsmull97 . 2021-10-29

MORE AT TripAdvisor

Hi just had a good takeaway from here and just need to tell you Went through the drive through Great service and with a smile Thank you

site_logo

996richardu . 2021-09-26

MORE AT TripAdvisor

Orderd from just eat missing my mcflurry to go along with my Apple pies taking the mock offering me a 99p refund on a 7 quid order that I won't eat without the mcflurry the main part

site_logo

Andrew W . 2021-06-30

MORE AT TripAdvisor

Order food from just eat nearly £30 worth we was missing a burger the main part of the meal and the chips where cold. Called the store and after waiting a good 20mins I finally got an answer the manager I spoke to said as...

site_logo

JodeParki . 2021-06-06

MORE AT TripAdvisor

Do not use Drive Through at Moons Mount because they never get your order right.Hubby came back tonight and again two items missing from our order and no till receipt so we cant even argue it.Ok its two missing cheese burgers total cost £1.98 but...

site_logo

furby40 . 2021-05-20

MORE AT TripAdvisor

Never get your food right alway make mistakes on your Oder when having it delivered and it was cold always

site_logo

Tammy B . 2021-05-17

MORE AT TripAdvisor

been here a few times and never once have I ever had some hot fries. Always barely luke warm. Im starting to think the fries have some sort of cold air blowing onto them when they come out of the fryer!. Not to sure what...

site_logo

ChalkyDog . 2020-12-17

MORE AT TripAdvisor

When I got to passed a 1100 characters trying to set the scenario of how these people stuffed up our drive through order for "UMPTEENTH" time, I realised that nobody is going to want to read this" So, suffice to say, they stuffed up the...

site_logo

R9404NTmartinh . 2020-10-17

MORE AT TripAdvisor

I ordered my food on line and yet again I'm missing stuff I ordered a pancakes n sausage missing sausage an missing hash brown I ordered a strawberry milkshake and go no drink

site_logo

traceyfA4878YW . 2020-08-27

MORE AT TripAdvisor

The restaurant was well kept. The service was ok but could have been better. Took 3 servers to complete one simple order.

site_logo

Parlour . 2020-03-05

MORE AT TripAdvisor

Waited 90 + mins for a delivery, then found that they had not put all the items in the delivery bag, no one answering the phone.

site_logo

adrianw242 . 2019-10-24

MORE AT TripAdvisor

Food was hot, clean and tidy surroundings but got my drink wrong..it's not difficult..match your items to what it says on the screen.

site_logo

r t . 2019-09-09

MORE AT TripAdvisor

Every time I use Uber eats to order food from McDonald’s moons moat I always seem to have something missing a whole half of my order was missing from today’s order which is an all time low for this place so sick of it

site_logo

Mb199812 . 2019-08-07

MORE AT TripAdvisor

Used the drive through for myself and the loumeister both had signature collection, fries nice and hot burgers a tad Luke warm, come on Ronald McDonald you can do better!

site_logo

SiJo12971 . 2019-03-31

MORE AT TripAdvisor

Just called in for quick drive through when I got home, 2 minute drive away, food was cold and two items were missing despite the server making a point of advising me the items were in the bag. This isn't the first time we have...

site_logo

Stuart M . 2018-10-03

MORE AT TripAdvisor

Came here to get assorted breakfast items, large drive through and wait so went in store. All the fancy system upgrades had no effect on improving my fast food collection time of 28minutes!!! When I got home several items missing, 3rd time now, my advice...

site_logo

SiJo12971 . 2018-08-29

MORE AT TripAdvisor

After having substandard food before, tried again and well food was substandard. It was cold but as it was a take away didnt take back. Check your food when you get it and request new if youre not happy. They are legally required to replace...

site_logo

cyberpauly . 2018-08-25

MORE AT TripAdvisor

so was in Mcdonalds with an 87 year old disabled mate of mine parked on disabled parking blue badge visible etc on a Sunday morning 8am pouring with rain Ordered about 4 drinks 2 burgers whilst there. just got a £100 fine for overstaying our...

site_logo

Michael H . 2018-08-06

MORE AT TripAdvisor

Did not eat in there although gave them an order only to be told would not accept my money as it was not legal. When has a Scottish £10 not been legal tender in England.

site_logo

952Jan . 2018-03-03

MORE AT TripAdvisor

We decided to go inside to order our food, big mistake! We had to waite over 20 minutes for our food. There was a group of girl's shouting & swearing across the restaurant to a group of boys & only hurled abuse at anyone who challenged their behaviour & the manager decided to hide in the back. There was a large pile of food swept under the food packing station in the kitchens, which could easily have been swept up & disposed of. When we got home, we were missing a cheese burger. We will not be returning here in the foreseeable future

site_logo

Andy K . 2018-02-10

MORE AT TripAdvisor

How can you review a Mc Donalds if you are a member of the 1% of the country that have never visited one it is a drive through Burger place that also has indoor seating what more can I say

site_logo

JFW_250 . 2018-01-22

MORE AT TripAdvisor

Visited here tonight went through the drive thru on returning home (approx 2 minutes away) our food was firstly wrong had chicken sandwich instead of chicken legend no sauce with the nuggets and was lukewarm and the milkshakes were so strong with strawberry sauce they were not drinkable.

site_logo

christine w . 2017-10-03

MORE AT TripAdvisor

Sometimes food isn't hot the drive through seems to get priority over restaurant users. The condiments aren't always available. Sometimes the toilets need cleansing more often. The tables need cleaning more often.

site_logo

Mrsb2222017 . 2017-09-03

MORE AT TripAdvisor

We have visited the Moons Moat site approximately 8-10 times. 50% of the time there are items missing from our order. 50% of the time the order is stone cold when we arrive home despite living less that 5 minutes drive away. We have once complained and received a new meal but its not worth it to drive back repeatedly. We wont be visiting this particular store again. Shame because despite being incompetent the staff are friendly!

site_logo

Christopher S . 2017-08-09

MORE AT TripAdvisor

Me asombra cómo una cadena con políticas claras sobre la uniformidad de la comida, el servicio y la limpieza, etc puede variar la presentación de la comida y la producción de mucho.

site_logo

HighChaparral666 . 2017-06-28

MORE AT TripAdvisor

Fuimos a Mcdonalds esta mañana, tienda no estaba demasiado lleno. Viaje en coche a través de coche averiguar no tienen huevos, sin envolturas y algunos otros elementos que no afectó a mi orden.

site_logo

MissV98 . 2017-04-13

MORE AT TripAdvisor

took over 30 mins, no staff, asked for fresh food got cold off the shelf food. ordered large chips got half cold box. close this bloody store down or get your act together.

site_logo

Mark G . 2017-04-08

MORE AT TripAdvisor

Finally open after lengthy refurbishment. Don't know why but the refurbishment has sparked some passion into its employees and I've got boiling hot and decent food!!

site_logo

Adam G . 2017-03-04

MORE AT TripAdvisor

Muy limpio algunos McDonald's los inodoros pueden ser un poco condescendientes, pero éste nos pareció que estaba limpio y ordenado. Personal amable y servicial.

site_logo

simonpudding . 2016-11-16

MORE AT TripAdvisor

Simple order, 3 breakfast wraps, 1 with no egg, all 3 with ketchup, plus 3 extra hash browns, 1 latte, 1 white coffee and 1 oasis. What did we receive? 3 breakfast wraps, 1 of which was brown sauce, 2 with no egg and 1 without bacon, latte and coffee was right but then an orange juice.

site_logo

KJR7681 . 2016-09-16

MORE AT TripAdvisor

Been out all day and passing so diverted in wanted something quick and cheap, at least we got it quick.Personally I do like the chocolate milk shakes..... Considering how busy it was (that tells you something) the place was clean, however no running hot water in the loos to be fair though a note WAS on the door.Summary:- you get what it says on the tin, albeit smaller than they look in the adverts.

site_logo

Darren C . 2016-06-14

MORE AT TripAdvisor

Typical McDonalds. I seem to get parked if going through drive thru 8 times out of 10. Best thing about here are the breakfasts

site_logo

jwill100 . 2015-11-19

MORE AT TripAdvisor

It's McDonalds, just like any other McDonalds really, what more does anyone need to know, McDonalds!

site_logo

RichardEllis70 . 2015-09-09

MORE AT TripAdvisor

Soggy chips, soggy burgers, and flat fizzy drinks, served by a rude and unhygienic teenager....I'm not one for fast food usually, and I know why now, absolutely terrible food!The person serving me coughed numerous times while placing food in bags for people, and was constantly picking his nose. I'm sure he had a cold or something else.The staff were so rude too, they were more interested in trying to chat up the girls in the next line to us.Never again!

site_logo

Steven H . 2015-08-30

MORE AT TripAdvisor

Lovely place for a coffee and a chat with friends , cleanest md for miles, staff are friendly and give excellent customer service, quite a few of them are youngsters in their first job and md do very well at coaching them and introducing them to the world if work . Food usually cooked and served well, Why does jenny p even bother to comment if it's not her thing , I would disregard the comment !

site_logo

Blueea . 2015-06-07

MORE AT TripAdvisor

17 ingredients in the fries. I asked to see the ingredients, was told we don't have any on premises. Asked to see the manager. Sure enough, a list appeared as if by magic after I informed them it was a legal food law and health and safety requirement to have ingredients on foods for sale to the public.

site_logo

Langton-Rogers . 2015-04-23

MORE AT TripAdvisor

Macdonalds is not a place I enjoy eating at. Not my idea of a descent meal at the end of the day it's just a burger that cost a lot

site_logo

Jenny P . 2014-05-28

MORE AT TripAdvisor

It's great place to eat for young and old you can have children's party's there there is toilets to places out side to eat

site_logo

Jacqueline H . 2013-11-25

MORE AT TripAdvisor

Similary restaurants in West Midlands

restaurant_img
3.3

114 Opinions

location-icon69-71 Poplar Road
Fast food
outdoor_seating_198122takeaway_198122delivery_198122

Dire, worst takeaway we’ve ever had! Chicken dry, batter thick and rubbery, one prawn in chowmein. Won’t return.

restaurant_img
4.0

824 Opinions

location-icon22 Kingfisher Walk
Fast food
outdoor_seating_130659takeaway_130659delivery_130659

i paid for a meal and only got my sandwich,was missing my drink,doritos and cookie

restaurant_img
4.2

323 Opinions

location-icon3 Shakespeare Avenue
Fast food
outdoor_seating_208692takeaway_208692delivery_208692

The food quality from here is always exceptional. Decent portions at reasonable prices. Service is always quick, friendly and efficient even when they are really busy. In my opinion they’re the best chip shop in Redditch and I’ve tried most of them. When you’ve used them once you probably won’t go anywhere else again!