Burger King in Arun

Disgusting, sat I'm my car outside of burger King and just watched two members of staff outside smoking . The young lady moved away from the store but the young lad stood outside an open kitchen door vaping and blowing the Vale smoke in to the kitchen . Whilst sat here I have rung the number 3 tines and each time it's been person unavailable. So I've taken photos of him smoking and I'm reporting it to environmental health first thing in the morning. Unacceptable . And no way am I going in there again

The last time we went, the staff tried to force us to use the screens to order, despite them standing around doing nothing. Today's visit actually got served by an expressionless person who didn't speak....along with two of his speechless colleagues. We placed our order which was wrong.....and whilst we waited, we tried to scrub down the table we sat at. Food didn't taste good. Staff chatting, place was empty.....and filthy. Amazes me how it still has 5 star hygiene rating GONE RIGHT DOWNHILL!!!!!!

probably the worst burger king i've ever been to.. They were more interested in going home than cooking food all .that were waiting were P'ed off

Order never turned up despite being charged, even given time for delivery etc. Not the first time and have had missing items on orders. Never use again and Burger King can now go and do one...

As soon as I walked in I thought what a dump, the place and what I could see of the kitchen looked run down, unloved and not that clean, but had promised my autistic son I would take him on the way home. The staff were not rude, but they just didn’t seem interested in what they were doing and made as little effort as possible When we left, staff were smoking roll ups right next to the exit, so you couldn’t avoid the smoke. Went through the drive through at first but this was for KFC only, which looked even worse than Burger King. I would advise to avoid both and stop the fast food restaurants, 2 roundabout on towards Chichester

Really good service today had a qr code from app but they don’t have scanner. Staff really friendly and helpful and food really good.

Craving a whopper so drove 30 mins to my closest location. I had to write this review for the outstanding customer service of Debbie who I had mentioned to that I had driven far for the classic Whopper. Debbie was so cheerful and very kind to offer to double bag up everything to ensure it stayed warm on the return journey. Certainly didn’t disappoint. Delicious! However honestly having owned a business please do pass on to the powers that be how refreshing it was to be greeted and served by Debbie. An exceptional staff member. I’ll certainly make the return journey not just for the King of all food Burger King Whopper, but the lovely exceptional lady. All hail to Debbie!

Staff on fag breaks or chatting while the place was beyond filthy! Like gross filthy. Food was really hot and tasty but Team need a bit of TLC to get them motivated. Deserves a 2 star but I know a really negative review can kill a business and I’m more about feedback that might help

We called in here recently and were so appalled at the cleanliness of the restaurant we decided to leave. Before leaving we thought we would use the toilets. Wrong idea they were absolutely filthy - we would say bordering on a health hazard. Will not be going back !!! We Cann't rate this restaurant as we did not use it.

Arrived home to find the chicken missing and burgers did not have lettuce and ketchup that they were meant to have. Not the first time this has happened

The choice for vegetarians is extremely limited and some items, such as halloumi, are cooked in the same oil as the chicken. Not good BK ☹

Waited nearly 3 hours for my order, staff clearly couldn’t have cared less. The second time I called having waited 2 hours they hung up on me, absolutely shocking levels of service here. Avoid.

Not normally one to write a bad review but it was that bad here, waited for 25 mins in the queue at the drive through, once at the point to order, I was told to wait a moment, so waited yet another 5 mins until someone could actually take my order, ordered two large cokes, was then rudely corrected by the female staff taking the order that they don't do coke, only Pepsi, asked for two large pepsi's, was then told not to shout (which I didn't) I complained about the wait and then was told I wouldn't be served! As I drove around, to my dismay, there as exactly 5-6 staff stood around doing nothing, on top of this I called to speak to their manager, only to wait 10 mins on the phone and have no one pick up the phone, avoid this place at all costs.

Being local and since they introduced plant based whopper I’ve benn in several times. Always fast and friendly.

Very poor service, unhelpful staff who don't seem to know what they are doing. Tables and floor filthy. Serving food with no open toilets!!!! Terrible experience, would not recommend.

Food was so burnt I couldn’t eat it. Was like biting into charcoal. The staff cooking it are 16 year old kids, so what do you expect. The burger had been thrown together with no lettuce and way to much bacon.

Chicken nuggets insipid, soggy onion rings. Crispy chicken burger lost in a dry bun. After a few bites we chucked it all in the bin. Total waste of money. Horrid will never return.

absolutely awful service. walked in while 2 staff members were chatting only to be told to close the door, then they both disappeared behind the counter. we used the app to get better deals so did two separate orders, which the mature lady did not...

I came out of a hospital appointment absolutely ravenous, so we thought we would pick up something quick to eat for us and the kids. I strolled up to Burger King in the hope that they would have their Vegan/Veggie burger available. On their limited...

"Have you got the track and trace app?" Was how I was greeted. No "Good afternoon" no smile. When I said "no, not yet" (it had only been available for 3 days) I was subjected to a dramatic eye-roll and a huge exhale by a...

Second time we have visited and both times the same sour faced lady in her early fifties was there. So unwelcoming, rude and miserable!! Puts customers off ordering anything, this lady is in desperate need of customer service training, she clearly dislikes people

Those who can, do. Those who can't, get sent to work at this Burger King. I've now been there two times when the staff arbitrarily decided that the restaurant was going to close before the advertised time...and instead of being apologetic and embarrassed, they're rude...

Went to get a takeaway meal for my family this evening and was very disappointed with the member of staff who served me (do know the name ) but will only disclose on here it was a lady . She definitely needed some trading in...

3 coffees 3 just bacon burgers ,small no chips not a meal £23 i quiered the price she insisted that was it , done over i think

Expensive takeaway for burgers chips and three soft drinks- quite tasty burgers though- you can eat in small seating area

Typical run of the mill service area fast food. Food was fine and cooked well and no faults I could find. Just nothing special.

I am not familiar with Burger Kings but got no help in selecting the most economical way to purchase our meal. The toilet looked as if it had not been cleaned in weeks. I felt dirtier after using the washing facilities than I did before...

Stopped in for a pit stop and small snack enroute to goodwood. Restaurant was filthy and the toilet is one of the worst public toilets I've seen! Hasn't been cleaned for weeks. Top it off, employee had been in the toilet before me and used...

On a very wet journey, decided to pull into BK as we were starving! Although it's not our usual choice, we don't frequent KFC, which was the only other choice. When we entered, we were warmly greeted by a smiling Abbi. I chose to slightly...

Just been in and ordered a cheeky dinner for my children. Got home and my husbands chilli cheese bites and my sons 9 chicken nuggets are missing. Tried to call but can not find a number anywhere!

OK, so its only a burger joint. But why shouldn't it be friendly & efficient like this one. It makes a change to have great service. Well done.

What’s the point of having a breakfast menu when you don’t open until 10 am? And tidy the car park! The bins were over flowing and there was litter everywhere.

Dirty nappies in the car park, flies and wasps in the restaurant including dead ones not removed. Dirty floor, dirty tables and atrocious toilet. Keep on driving past

My 3 year old son was desperate for the toilet so rushed in there only to find the most disgusting, dirty and foul toilet I’ve ever seen (I’ve honestly seen nicer toilets in Africa) it was horrible I was almost sick when I saw poo...

Don’t go there! Ants on the window sills tape covering holes in the booth seating, sticky tables and floors. Revolting lavatories. The place should be condemned. If the kids hadn’t been starving on the way home from a competition I would have walked straight out.

Food is standard Burger King. Very few uncomfortable bench seats inside the restaurant. The toilets are through the adjoining Little Chef; they were absolutely filty and the smell was overpowering.

Where to begin... the devastating derelict and frankly depressing state of this establishment leaves much to be desired. Honestly walking into a morgue would have more cheer about it. The Burger King area is fine, I wouldn’t go as far as to say it’s either...

Dump , staff not interested and today they closed for a break at lunchtime on a bank holiday wtf whoever runs this franchise needs a lesson in customer services previously I got turned away at 6.45 because they said they shut at 7 ............

Stopped here as time was past evening meal at hotel destination............ Only to find out that they were about closed and not interested in US althogh meant to still be open for almost another hour............ Short and sweet.............. What A S*** H***

We stopped to use this service station on a long journey. The toilets were disgusting. The ladies were filthy and I’m told the men’s floor was very wet. When we arrived the staff were all cleaning the door windows though?! Tasty burgers but shame the...

Didn't fail to dissapoint yet again, one member of staff serving with huge queue, ordering food was taking ridiculously long, left with no food as was looking at 40 minute wait minimum , staff didn't have a clue with several just floating around, dreadful example...

This restaurant is tired and grubby and I was actually put off my food. We stopped here for a break on our way to Cornwall and thought Burger King was a safe bet as you know what to expect. Well, we were wrong, the staff...

Only got a takeaway coffee but this is not a good place to stop at. The toilets which are shared with the Little Chef are filthy.

Been here quite a few times it’s our grandchildren’s favourite eating place easy to find with plenty of parking very tasty burgers very small eating area with friendly staff even the manager asked was everything ok that’s a first worth a visit

This is our local burger king, unfortunately the staff are always stand offish, and seem like it is a hardship to have to serve customers! The food is sometimes warm, there is always a queue and to top it off although it is meant to...

Easy to find with plenty of parking very tasty burgers much better than other fast food outlets not many tables to eat at but worth a visit if passing

We have never had a bad BK meal from here, the food always seems to be cooked just right and never burnt. The only downside is very limited seating if you want to sit down.