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The best restaurants serving Fast food food in England
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Delivery
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Outdoor

1004 Opinions in 2 websites
I did an order via their app⊠Didnât receive the discount offered, I call the shop to enquire about this, they told me totally different misleading information! I also waited over an hour for my order, I call them about this, for them to tell me the driver got lost, but will re direct him in another 20mins, 20mins came and went called back, got hung up on, called again they said there was a mix up with my order, so I was lied too⊠I ended up going down there in person demanding a full refund, they tried to give me a new order instead, but I stood my ground and got a full refund⊠after 20 odd years of being a customer I was officially done, I will never order from them again, EVER!!!

1072 Opinions in 4 websites
Worst experience I had yesterday. I come to this subway occasionally, never had any problems issue with anyone. But on this faithful day, the stars were not aligned with me. I came in to order my usual breakfast which is 6 inch Italian Hearty bread with 2 pouched eggs. A young lady was attending to me. She asked what salads do you want in your sandwich? I answered onions, sweet corn, lettuce and green peppers. Straight away she said âyou are only allowed 3 choices of salad for breakfastâ Now letâs give some context to this issue. I have never been told that ever before and I have been going there for years occasionally for breakfast. I simply told her thatâs a bit outrageous as I have never been told that salads were limited for breakfast. She still adamantly insisted that the salads were limited to 3 for breakfast. So in order not to continue with the back and forth, I offered to pay extra just to have my red peppers included in my sandwich.. she declined and said âwho even adds lettuce and green peppers in their sandwich â ..I was shocked when I heard that come out of her mouth. I felt insulted and that was so rude of her to say that to a customer, I was so annoyed. The were other staff in the building controlling the other store, they came to ask what the issue was? I explained to them and the first thing I heard was you have to listen to her. I felt that they didnât come to listen and resolve but to escalate the issue. So basically they asked me to leave the premises because I was furiated with their behaviour. This is shared incompetence within all the staff present yesterday as they saw and heard everything that happened yesterday..My Question here is where is the employees discretion in this situation to use common sense? I am now aware of the breakfast rules about only 3 salads. But was that information relayed properly? I would say No. I am always against the slogan â Customer is always rightâ because I am aware that some customers abuse power and feed off entitlement. But in this case I just wished the employee used âCommon sense â and discretion to de escalate the issue.. even when the customer offered to pay extra. What difference would it make adding 2 or 3 slices of red pepper. I felt really disrespected and that really changed my mood for the day . BAD BAD EXPERIENCE! The worst is no parking! I have managed to endure that for a long time but yesterday was the last straw for me. Both female staffs handled the situation unprofessionally. I WOULD AVOID THIS PLACE AT ALL COST!

487 Opinions in 4 websites

3172 Opinions in 3 websites
I have just waited outside for 15 minutes after going around the drive thru with no queue. I had to ring up to tell them I hadnât been brought my food after being parked up. They then got the order wrong and when questioned they just looked at me like I had arrived from mars. Hands down, the worst McDonaldâs I have ever had the mis pleasure of visiting. No apology, no anything.

2621 Opinions in 3 websites
The worst McDonaldâs I have been to. 1 cheeseburger happy meal, when opening there was no cheeseburger just a small fries how exciting. Chicken in wrap was over cooked, so dry I decided to have a sip of my sprite, which was flat! Also, to top it off it was only half full. Staff clearly donât have a clue. Wouldnât recommend. Wouldâve gone back and got a refund but as the restaurant had a suspicious smell I ate it in my car.